HARBIN BANK CO., LTD. 2022 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT

Year: 2022
Published: 2023-04-27
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2022 Report Pages
Carbon monoxide emissions - Head Office kg 61.66 38
Contribution to energy saving and emission reduction - sulphur dioxide tonnes 83.24 35
NOx emissions - Head Office kg 276.57 38
PM emissions - Head Office kg 0.79 38
SO2 emissions - Head Office kg 0.3 38

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 Report Pages
Carbon dioxide emissions reduced by Harbin Bank Consumer Finance tonnes 461 41
Carbon sequestration project purchase price RMB/tonne 680 40
Direct GHG emissions (Scope 1) - Head Office CO2 equivalent (tonnes) 110.47 38
GHG per unit area - Head Office CO2 equivalent (tonnes/m²) 0.04 38
Indirect GHG emissions (Scope 2) - Head Office CO2 equivalent (tonnes) 3717.18 38
Total GHG emissions (Scope 1 and Scope 2) - Head Office CO2 equivalent (tonnes) 3827.65 38

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
Number of pieces of paper reduced by Harbin Bank Consumer Finance pieces 450000 41
Number of pieces of paper saved by Harbin Bank Consumer Finance pieces 225000 41
Sewage discharge (cubic metres) - Harbin Branch cubic metres 198239 36828.76 64058.58 39
Sewage discharge (cubic metres) - Head Office cubic metres 35610 31520 25110 39
Toner cartridges used (pieces) - Harbin Branch pieces 7943 9446 7487 39
Toner cartridges used (pieces) - Head Office pieces 175 232 189 39
Total amount of paper and paper products saved by Harbin Bank Consumer Finance tonnes 2.07 41

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
Comprehensive energy consumption - Head Office Tonnes of standard coal 857.35 38
Comprehensive energy consumption per unit office area - Head Office Tonnes of standard coal/m² 0.01 38
Diesel consumption (litres) - Harbin Branch litres 260 621.89 1130 39
Diesel consumption (litres) - Head Office litres 2175 39
Electricity consumption (kWh) - Harbin Branch kWh 6389307 6541439 7006858 39
Electricity consumption (kWh) - Head Office kWh 6764300 7044280 6479800 39
Electricity consumption per unit office area (kWh/m²) - Head Office kWh/m² 68.41 39
Gasoline consumption (litres) - Harbin Branch litres 27489.83 86723.27 27448.54 39
Gasoline consumption (litres, self-owned vehicles) - Head Office litres 26824 28278 20441.79 39
Investment in electricity, heat, gas and water production and supply (Harbin Bank Financial Leasing) RMB100 million 53.23 56.89 48.49 37
Natural gas consumption (cubic metres) - Harbin Branch cubic metres 11992.6 14348.69 12521.58 39
Natural gas consumption (cubic metres) - Head Office cubic metres 96858 50158 27426 39
Physical servers and supporting construction reduced by Harbin Bank Consumer Finance servers 150 41

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
Water consumption (tonnes) - Harbin Branch tonnes 37737 37045 51024 39
Water consumption (tonnes) - Head Office tonnes 35610 31520 25110 39
Water consumption per unit area (tonnes/m²) - Head Office tonnes/m² 0.27 39

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2022 Report Pages
Contribution to energy saving and emission reduction - standard coal tonnes 86165.88 35
Cost saved by paperless project million RMB 1.1 40
Cost saved during reporting period million RMB 1.3 40
Electricity saved by Harbin Bank Consumer Finance kWh 459900 41

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2022 Report Pages
Contribution to energy saving and emission reduction - water saving tonnes 718706.2 35

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2020 2021 2022 Report Pages
Office paper consumption (tonnes) - Harbin Branch tonnes 82.95 102.17 117.88 39
Office paper consumption (tonnes) - Head Office tonnes 8.96 13.11 13.3 39
Voucher paper covered by paperless project cubic metres 223 40
Voucher paper covered during reporting period cubic metres 65 40
Voucher paper saved by paperless project million sheets 35.59 40
Voucher paper saved during reporting period million sheets 8.99 40

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2020 2021 2022 Report Pages
Investment in water conservancy, environment and public facilities management (Harbin Bank Financial Leasing) RMB100 million 16.1 14.41 4.96 37
Number of material ESG issues identified 5 6 46
Proportion of large-scale land transfer operation in Heilongjiang Province 20% 54
credits invested by Harbin Bank Qiqihar Branch in October to support the green development of the enterprise RMB million 200 31

Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.

Indicator Unit 2022 Report Pages
credit of pledged loans of carbon emission rights granted by Harbin Bank Jixi Branch to a thermal power plant in Jixi RMB million 105 31

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2020 2021 2022 Report Pages
Average return on equity % 0.04 18
Average return on total assets % 0.1 18
Branch-level financial service centre for small enterprises (Physical outlets) outlets 1 1 1 59
Branches (Physical outlets) outlets 17 17 17 59
General meetings and class meetings of shareholders (No.) 4 4 5 82
Harbin Bank ranking in Brand Finance Global 500 rank 249 16
Harbin Bank ranking in The Banker 'Top 1000 World Banks' rank 178 16
Harbin Bank total assets billion RMB 7127.731 16
Harbin Bank total customer deposits billion RMB 5757.858 16
Harbin Bank total loans and advances to customers billion RMB 4244.149 16
Headquarters business department (Physical outlets) outlets 1 1 1 59
Increase in Bank's loans in Harbin compared with beginning of the year percent 14 26
Increase in Bank's loans in Heilongjiang Province compared with beginning of the year percent 12 26
Number of employees achieving promotion in rank or salary during the Reporting Period employees 1900 47
Per capita income of people helped out of poverty in Shuangdong Village, Liutuan Town, Yanshou County, Harbin City, Heilongjiang Province RMB 8960 70
Proportion of female management staff % 51.11 18
Proportion of female staff % 56.81 18
Total assets RMB million 712733.1 18
Total loans and advances to customers billion RMB 4184.419 8
Total personal loans 100 million 1201.743 1327.501 1173.608 60
Total staff Person 6825 18
Total workforce aged below 35 person 3645 3153 2812 48
Total workforce aged between 35 and 45 person 2311 2683 3107 48
Total workforce aged over 45 person 1036 1074 1106 48
Total workforce by geographical region, Heilongjiang region person 5647 5432 5259 48
Total workforce by geographical region, Other regions person 319 319 319 48
Total workforce by geographical region, Other regions in Northeast China person 537 580 667 48
Total workforce by geographical region, Southwest China person 319 319 580 48
Total workforce by rank, operation management person 240 270 283 48
Total workforce by rank, operation management (female) person 113 48
Total workforce by rank, primary management person 1009 1092 1097 48
Total workforce by rank, primary management (female) person 597 48
Total workforce by rank, professional person 5647 5537 5432 48
Total workforce by rank, senior management person 15 11 13 48
Total workforce by rank, senior management (female) person 2 48
Total workforce, regular employees, female person 3085 3958 3877 48
Total workforce, regular employees, male person 3007 2952 2948 48
Year-on-year increase in total assets of Harbin Bank Consumer Finance % 11.57 41
Year-on-year increase in total assets of Harbin Bank Group % -0.54 8
Year-on-year increase in total customer deposits % 11.82 8
total assets billion RMB 1712.7331 53
total loans and advances to customers billion RMB 824.4149 53

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2022 Report Pages
Employee turnover rate, Heilongjiang region % 2.92 48
Employee turnover rate, Other regions % 4.4 48
Employee turnover rate, Other regions in Northeast China % 3.8 48
Employee turnover rate, Southwest China % 12.12 48
Operating income RMB million 12870.5 18
Staff turnover rate by age group - Aged below 35 % 2.37 49
Staff turnover rate by age group - Aged between 35 and 45 % 1.43 49
Staff turnover rate by age group - Aged over 45 % 0.22 49
Staff turnover rate by gender - Female % 2.21 49
Staff turnover rate by gender - Male % 1.81 49
operating income billion RMB 28.8705 53

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2020 2022 Report Pages
Amount of death insurance purchased for frontline workers million RMB 1 75
Number of employees receiving professional training from the Red Cross Society of Heilongjiang on CPR, AED operation, trauma care, and safety employees 50 72
Number of frontline workers covered by hospitalisation compensation 500 75
Total insured value for frontline workers million RMB 500 75

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2020 2021 2022 Report Pages
Internal trainings, departments of the head office No. 139 151 203 48
Number of external training sessions arranged for selected staff of the Company sessions 22 47
Number of internal training sessions arranged (Bank excluding subsidiaries) sessions 579 47
Percentage of employees trained by category - Operation Management % 4.15 49
Percentage of employees trained by category - Primary Management % 15.07 49
Percentage of employees trained by category - Professional Staff % 79.59 49
Percentage of employees trained by category - Senior Management % 0.19 49
Percentage of employees trained by gender - Female % 56.81 49
Percentage of employees trained by gender - Male % 43.19 49
Training completion rate 100% 47
Training coverage rate 100% 47
Training for Directors and Supervisors (No.) 3 10 6 82

The average training hours completed per employee by gender and employee category.

Indicator Unit 2020 2021 2022 Report Pages
External trainings, departments of the head office No. 62 49 64 48
Total training hours hours 2952 47
Total trainings, departments of the head office No. 7120 8596 9365 48
Training hours per capita by employment type - Branch - Operation Management training hours per person 24 49
Training hours per capita by employment type - Branch - Primary Management training hours per person 26.1 49
Training hours per capita by employment type - Branch - Professional Staff training hours per person 26.5 49
Training hours per capita by employment type - Head Office - Operation Management training hours per person 40 49
Training hours per capita by employment type - Head Office - Primary Management training hours per person 35 49
Training hours per capita by employment type - Head Office - Professional Staff training hours per person 37.3 49
Training hours per capita by employment type - Head Office - Senior Management training hours per person 22.3 49
Training hours per capita by gender - Female employee training hours per person 31.8 49
Training hours per capita by gender - Male employee training hours per person 27 49

Number of suppliers by geographical region.

Indicator Unit 2020 2021 2022 Report Pages
Balance of agricultural loans RMB million 27857 18
Balance of agricultural loans granted by the Company million RMB 27856.6 55
Balance of green animal husbandry loans in pig breeding and sales in the ecological environment industry RMB100 million 15.64 35
Balance of loans to customers RMB million 284414.9 18
Balance of loans to farmers million RMB 1393.9 55
Balance of manufacturing loans billion RMB 75.8 10
Balance of microcredit loans 100 million 1791.206 1967.757 1783.808 60
Green credit balance RMB million, RMB100 million 26.32 21.83 30.89 18, 35
Green credit customers unit 21 47 45 35
Growth rate of inclusive agriculture related loans 10% 54
International settlement volume in Harbin Area of the Free Trade Zone million RMB 8456.6 28
Microcredit balance RMB million 178380.8 18
NPL ratio % 2.89 18
National student loan distributed during the year RMB million 384 18
Non-listed shares held by corporations (domestic shares) shares 7908966550 84
Non-listed shares held by corporations (domestic shares) percentage % 71.93 84
Non-listed shares held by natural persons (domestic shares) shares 63063003 84
Non-listed shares held by natural persons (domestic shares) percentage % 0.57 84
Number of domestic and foreign banks signed CIPS-cooperation agreements 33 28
Number of manufacturing enterprises served 1068 10
Number of new agricultural business entities served in Heilongjiang Province entities 1600 54
Number of outlets serving poor, remote and minority areas (outlet) 19 19 19 56
Number of rural banks set up in state-designated poverty-stricken counties (bank) 11 11 11 56
Number of rural service outlets (outlet) 59 60 60 56
Overseas listed foreign shares (H shares) shares 3023570000 84
Overseas listed foreign shares (H shares) percentage % 27.5 84
Sub-branches (Physical outlets) outlets 292 292 288 59
Sub-branches of village and township banks (Physical outlets) outlets 46 47 48 59
Total customer deposits billion RMB 5758.857 8
Total investment during the Reporting Period (Harbin Bank Financial Leasing) RMB100 million 113.34 102.73 100.88 37
accumulated national student loans billion RMB 85.7 11
balance of Bank’s inclusive loans for SMEs billion RMB 84.514 11
balance of self-operated business loans for SMEs billion RMB 74.514 11
financing balance for digital economy billion RMB 104.81 11
financing balance for technology enterprises billion RMB 185.201 11
green credit balance of the Bank RMB100 million 3089 31
microcredit loans million RMB 178.3808 53
microcredit loans as percentage of total loans to customers % 22.67 53
total customer deposits billion RMB 857.6258 53

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2021 Report Pages
Number of business outlets of the Bank joining hands with project agencies outlets 53 76

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2020 2021 2022 Report Pages
ATMs (Self-service banking) set 269 265 256 59
Annual complaint settlement rate percent 100% 67
Clients of village and township banking services Account 671487 18
Corporate internet banking customers (10000 accounts) 10000 accounts 9.8 10.35 10.74 61
Cross-border E-commerce financial business cumulative transaction settlement volume million RMB 1611.6 28
Cross-border E-commerce financial business single transaction settlement of RMB million RMB 303 28
Cross-border RMB business volume billion RMB 59.3 28
Cross-border RMB settlement amount processed by CIPS cooperation banks million RMB 3893.3 28
Increase in electronic channel business replacement rate over previous year % 1 40
Mobile channel business replacement rate (%) % 67 73 74 61
Non-cash super counters (Self-service banking) set 212 217 216 59
Number of WeChat banking followers (10000 transactions) 10000 transactions 309.89 362.4 418.01 61
Number of cases transferred online by Harbin Bank Consumer Finance cases 15000 41
Number of comprehensive business complaints complaints 310 67
Number of consumer complaints handled by customer service center complaints 730 67
Number of credit card business complaints complaints 420 67
Number of customers served by the rural banks (account) 592863 641078 671487 56
Number of customers served by the rural banks in state-designated poverty-stricken counties (account) 228835 241561 241561 56
Number of phone banking users (10000 transactions) 10000 transactions 268.65 319.86 361.81 61
Number of transactions handled by credit card center million transactions 1.62 67
Number of transactions handled by customer service center million transactions 2.56 67
Percentage of total loans to customers (microcredit loans) % 63.8 66.8 62.7 60
Personal internet banking customers (10000 accounts) 10000 accounts 382.86 423.09 475.19 61
Total number of customers (10000 accounts) 10000 accounts 392.66 443.44 485.93 61
Total of Telephone banking services (10000 transactions) 10000 transactions 423 436 417 61
Year-on-year decrease in consumer complaints handled by customer service center percent -25.13 67
Year-on-year increase in international settlement volume in Harbin Area of the Free Trade Zone % 165 28
number of customers for inclusive small and micro enterprise loans 170000 53

Description of practices relating to observing and protecting intellectual property rights.

Indicator Unit 2020 2021 2022 Report Pages
Card issuance machines (Self-service banking) set 236 249 248 59
Total number of shares shares 10996599553 84
Total number of shares percentage % 100 84

Description of quality assurance process and recall procedures.

Indicator Unit 2020 2021 2022 Report Pages
BCDMs (Self-service banking) set 478 484 475 59

Description of consumer data protection and privacy policies, and how they are implemented and monitored.

Indicator Unit 2020 2021 2022 Report Pages
Bank ranking in Brand Finance China 500 338 46
Bank ranking in China Banking Top 100 List 34 46
Bank ranking in Top 1000 World Banks 178 46
Bank ranking in Top 500 Banking Brand Value List 249 46
Bank's electronic channel business replacement rate % 98 40
Bank's loans in Harbin billion RMB 149.5 26
Bank's loans in Heilongjiang Province billion RMB 178 26
Bank's mobile channel business replacement rate % 74 40
CRS III for social security cards (Self-service banking) set 53 56 59
Electronic channel business replacement rate (%) % 96 97 98 61
Replacement rate of business transactions through electronic banking % 98 18

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2020 2021 2022 Report Pages
Amount of special project loans for supporting technological innovation and affordable rental housing projects billion RMB 13.6 10
Capital adequacy ratio % 11.91 18
Controlling village and township banks (Physical outlets) outlets 32 32 32 59
Number of proposals considered and approved by the Company 365 81
Provision coverage ratio % 181.54 18
Total tax RMB million 2217.52 18
Year-on-year increase in net profit % 78.7 8
capital adequacy ratio % 10.69 53

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Indicator Unit 2020 2021 2022 Report Pages
Meetings of the Board of Directors (No.) 10 13 16 82
Meetings of the Board of Supervisors (No.) 6 10 9 82
Meetings of the special committees under the Board of Directors (No.) 32 30 42 82
Meetings of the special committees under the Board of Supervisors (No.) 9 11 10 82
Number of meetings of special committees of the Board of Directors 24 81
Number of meetings of special committees of the Board of Supervisors 12 81
Number of meetings of the Board of Directors 7 81
Number of meetings of the Board of Directors and its special committees 35 81
Surveys and visits arranged by the Board of Directors for Independent directors (No.) 2 4 2 82

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2022 Report Pages
Number of meetings of the Board of Supervisors 4 81
Number of meetings of the Board of Supervisors and its special committees 16 81

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2017 2018 2019 2020 2021 2022 Report Pages
Donation for pandemic prevention to key hospitals million RMB 5 75
Donation to United Charity Foundation million RMB 10 75
Households lifted out of poverty in Shuangdong Village, Liutuan Town, Yanshou County, Harbin City, Heilongjiang Province households 84 70
Inclusive agriculture related loans as percentage of total agricultural loans 90% 54
Loan balance of the rural banks (RMB'000) RMB'000 1310880 1259278 1260104 56
Loan balance of the rural banks in state-designated poverty-stricken counties (RMB'000) RMB'000 333424 354813 354813 56
Loans granted to small, medium and micro enterprises in difficulty by Harbin Branch million RMB 830 54
Number of activities carried out under 'Happy Community' Programme activities 2000 1200 76
Number of activities held under 'Happy Community' Programme activities 600 74
Number of activities organised under 'Happy Community' Programme activities 150 74
Number of charity organisations involved in 'Happy Community' Programme organisations 49 73 76
Number of charity services in Heilongjiang Province services 380 74
Number of cities covered by 'Happy Community' Programme cities 8 76
Number of community residents served 100000 75
Number of important meetings arranged by the Bank 82 81
Number of infinite credit cards issued cards 13000 36
Number of new 'Happy Community' Programme projects approved projects 12 74
Number of newly implemented 'Happy Community' Programme projects projects 59 76
Number of participants benefitting from 'Happy Community' Programme participants 400000 100000 76
Number of participants in 'Happy Community' Programme activities participants 5000 25000 74
Number of project applications received for community projects 180 75
Number of projects implemented under Happy Community Programme 25 75
Number of sub-branches and charity institutions carrying out Happy Community activities 45 75
Outstanding government education loans million RMB 1895 57
People helped out of poverty in Shuangdong Village, Liutuan Town, Yanshou County, Harbin City, Heilongjiang Province people 134 70
Total investment in 'Happy Community' Programme million RMB 15.6 74
Underprivileged students served by government education loans students 316100 57
breeding loan for Two Cows and One Pig billion RMB 1.5 11
business startups supported start-ups 50000 11
inclusive small and micro enterprise loans granted billion RMB 18.6 53

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2016 2017 2019 2020 2021 2022 Report Pages
Amount of manufacturing loans billion RMB 67.4 10
Distribution of the balance of microcredit loans (loans to small enterprises) 100 million 569.463 640.266 610.2 60
Distribution of the balance of microcredit loans (personal loans) 100 million 1201.743 1327.501 1173.608 60
Distribution of the balance of personal loans (loans to farmers) 100 million 151.379 150.024 139.593 60
Distribution of the balance of personal loans (loans to small enterprise owners) 100 million 368.901 381.016 252.691 60
Distribution of the balance of personal loans (personal consumption loans) 100 million 681.463 796.461 781.324 60
Foundation Transparency Index (FTI) score for United Charity Foundation points 100 100 73
Funding for implementation of micro charity proposals in Harbin RMB 100000 74
Government education loans granted (cumulative) million RMB 5755 57
Government education loans granted in the year million RMB 384 57
Investment in Venture Philanthropy in Jiamusi City million RMB 1 74
Investment in agriculture sector (Harbin Bank Financial Leasing) RMB100 million 14.61 21.13 39.66 37
Investment in other sectors (Harbin Bank Financial Leasing) RMB100 million 28.88 10.27 7.77 37
Number of 'Happy Community' Programme charity projects implemented projects 55 77 76
Number of 'Happy Community' Programme charity projects piloted projects 2 74
Number of bank employees participating in 'Happy Community' Programme employees 3000 1600 76
Number of charity activities carried out 1600 75
Number of communities benefited by Venture Philanthropy in Jiamusi City communities 10 74
Number of communities covered by 'Happy Community' Programme communities 400 400 76
Number of employees participating in the 2022 Voluntary Blood Donation Activity at Bank Headquarters employees 141 72
Number of micro charity proposals funded in Harbin proposals 35 74
Number of projects supported by Venture Philanthropy in Jiamusi City projects 58 74
Number of volunteers participating in 'Happy Community' Programme volunteers 6000 5700 76
Percentage of the balance of microcredit loans (personal loans) % 67.09 67.5 65.79 60
Targeted poverty alleviation loans (current balance) RMB million 341 18
Total amount invested in Happy Community Programme million RMB 8.3 75
Total charity donation RMB'000 591.4 18
core tier-1 capital adequacy ratio % 8.64 53
sping ploughing loan recorded billion RMB 13 11
students supported by national student loans students 3100000 11

The types of emissions and respective emissions data.

Standard Indicator Unit 2022
Airborne Particulate Matter (PM) Emissions kg 0.79
NOₓ Emissions kg 276.57
SOₓ Emissions kg 0.3

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022
Direct GHG Emissions (Scope 1) CO2 equivalent (tonnes) 110.47
Indirect Energy Emissions (Scope 2) CO2 equivalent (tonnes) 3717.18
Total GHG Emissions CO2 equivalent (tonnes) 3827.65
Total GHG Emissions Intensity (By Area) CO2 equivalent (tonnes/m²) 0.04

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Comprehensive Energy Consumption Intensity (By Area) Tonnes of standard coal/m² 0.01
Diesel Fuel Consumption litres 260 621.89 2175
Energy Consumption Intensity (By Area per Year) Tonnes of standard coal/m² 0.01
Gasoline Consumption litres 26824 86723.27 27448.54
Natural Gas Consumption cubic metres 11992.6 14348.69 27426
Purchased Electricity kWh 6764300 6541439 6479800
Total Energy Consumption Tonnes of standard coal 857.35

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Water Consumption tonnes 73347 68565 76134
Water Consumption Intensity (By Revenue) tonnes/m² 0.27
Water Consumption in Office tonnes 25110

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2022
Electricity Usage Reduction Compared to Last Year kWh 459900
Energy Consumption Reduction Compared to Last Year tonnes standard coal equivalent 86165.88

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2022
Water Consumption Reduction Compared to Last Year tonnes 718706.2

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2020 2021 2022
Packaging Material Consumption (Paper) tonnes 91.91 115.28 131.18

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Standard Indicator Unit 2020 2021 2022
Total Investment in Ecological Restoration RMB 161000000 144100000 49600000

Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.

Standard Indicator Unit 2022
Investment in Climate Change Management RMB million 105

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2020 2021 2022
Number of Employees Aged 30-50 person 3107
Number of Employees Aged Above 50 person 1106
Number of Employees Aged Below 30 person 2812
Number of Employees in Northeast China person 667
Number of Employees in Southwest China person 580
Number of Female Employees person 3085 3958 3877
Number of Male Employees person 3007 2952 2948
Number of Senior Management Employees person 13
Number of Senior Management Employees (Female) person 2
Number of Total Employees person 7692 6910 6825
Percentage of Female Employees % 56.81

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2022
Turnover Rate of Employees in Northeast China % 3.8
Turnover Rate of Employees in Southwest China % 12.12
Turnover Rate of Female Employees % 2.21
Turnover Rate of Male Employees % 1.81

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2022
Number of People Receiving Training on Work Safety employees 50

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2022
Percentage of Employees Trained % 100
Percentage of Trained Female Employees % 56.81
Percentage of Trained General Employees % 79.59
Percentage of Trained Male Employees % 43.19
Percentage of Trained Middle Management % 15.07
Percentage of Trained Operational Employees % 4.15
Percentage of Trained Senior Management % 0.19

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2022
Average Training Hours (Female) training hours per person 31.8
Average Training Hours (Male) training hours per person 27
Average Training Hours (Senior Management) training hours per person 22.3
Total Training Hours hours 2952

Number of suppliers by geographical region.

Standard Indicator Unit 2022
Number of Suppliers in Central China 3
Number of Suppliers in East China 22
Number of Suppliers in North China 57
Number of Suppliers in Northeast China 79
Number of Suppliers in South China 24
Number of Suppliers in Southwest China 24
Number of Total Suppliers 209

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2022
Complaint Growth Rate percent -25.13
Complaints Handling Rate percent 100
Number of Complaints Dealt with complaints 730
Total Number of Customer Complaints complaints 310

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2017 2019 2020 2021 2022
Investment in Education Donation million RMB 384
Investment in Targeted Poverty Alleviation RMB million 341
Number of Employees Participating in Volunteer Activities employees 3000 1600 141
Number of Registered Volunteers volunteers 6000 5700
Number of Volunteer Activities Sessions activities 18 1600
Total Public Welfare Donations RMB'000 1 591.4
Total Social Investment million RMB 8.3 14.61 21.13 39.66