2022 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Direct GHG emissions (Scope 1) | tonnes CO2e | 5211 | 5155 | 53 |
| Direct GHG emissions (Scope 1) - Hotels | tonnes CO2e | 5153 | 5144 | 53 |
| Direct GHG emissions (Scope 1) - Properties – Mainland China | tonnes CO2e | 46 | 8 | 53 |
| Direct GHG emissions (Scope 1) - Property development – Hong Kong | tonnes CO2e | 9 | 53 | |
| Direct GHG emissions (Scope 1) - Property management – Hong Kong | tonnes CO2e | 3 | 3.2 | 53 |
| GHG emission intensity - Hotels | kg CO2e/equivalent guest night | 16.37 | 16.31 | 53 |
| GHG emission intensity - Properties – Mainland China | kg CO2e/m² | 0.22 | 0.09 | 53 |
| GHG emission intensity - Property development – Hong Kong | kg CO2e/m² | 18.22 | 12.1 | 53 |
| GHG emission intensity - Property management – Hong Kong | kg CO2e/m² | 28.87 | 26.6 | 53 |
| GHG emission reduction of AB tower and associated buildings, commercial street and residential buildings in Tianjin Project | % | 3 | 20 | |
| Indirect GHG emission (Scope 2) | tonnes CO2e | 35905 | 36212 | 53 |
| Indirect GHG emission (Scope 2) - Hotels | tonnes CO2e | 29116 | 31288 | 53 |
| Indirect GHG emission (Scope 2) - Properties – Mainland China | tonnes CO2e | 67 | 23 | 53 |
| Indirect GHG emission (Scope 2) - Property development – Hong Kong | tonnes CO2e | 1478 | 70.3 | 53 |
| Indirect GHG emission (Scope 2) - Property management – Hong Kong | tonnes CO2e | 5244 | 4831 | 53 |
| Indirect GHG emission (Scope 3) - Hotels | tonnes CO2e | 304 | –15 | 53 |
| Total GHG emissions | tonnes of CO2 equivalent (tonnes CO2e) | 41421 | 41367 | 53 |
| Total GHG emissions - Hotels | tonnes CO2e | 34573 | 36432 | 53 |
| Total GHG emissions - Properties – Mainland China | tonnes CO2e | 113 | 30 | 53 |
| Total GHG emissions - Property development – Hong Kong | tonnes CO2e | 1487 | 70 | 53 |
| Total GHG emissions - Property management – Hong Kong | tonnes CO2e | 5248 | 4835 | 53 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Hazardous waste disposed - Cleaning Chemical | kg | 25 | 200 | 56 |
| Hazardous waste disposed - Electronic Appliances | pieces | 169 | 33 | 56 |
| Hazardous waste disposed - Filler | kg | 0.5 | 56 | |
| Hazardous waste disposed - Filler, paint and solvent containers | pieces | 74 | 56 | |
| Hazardous waste disposed - Retired lighting fitting | pieces | 3770 | 3030 | 56 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| C&D waste recycled at Regala Skycity Hotel | % | 30.45 | 16 | |
| C&D waste recycled at The Queens | % | 7.2 | 16 | |
| General waste disposed | tonnes | 8955 | 7189 | 56 |
| General waste disposed - Hotels | tonnes | 3522 | 2207 | 56 |
| General waste disposed - Property development – Hong Kong | tonnes | 547 | 115 | 56 |
| General waste disposed - Property management – Hong Kong | tonnes | 4856 | 4842 | 56 |
| General waste disposed - Property – Mainland China | tonnes | 25 | 56 | |
| Plastic bottles recycled (Hotels) | kg | 1731 | 19 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Absolute greenhouse gases emissions reduction (Hotels) | reduction compared to 2018 baseline | 32% | 19 |
| Greenhouse gases emissions intensity reduction (Properties – Hong Kong) | reduction compared to 2018 baseline year | 23% | 18 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Actual C&D waste recycled at Regala Skycity Hotel | % | 30.45 | 26 | |
| Waste recycled - Aluminium cans | kg | 1141 | 3295 | 56 |
| Waste recycled - Food waste and donations | kg | 43139 | 83949 | 56 |
| Waste recycled - General Household | kg | 1340 | 43 | 56 |
| Waste recycled - Glass | kg | 7845 | 11637 | 56 |
| Waste recycled - Metal and iron | kg | 36240 | 3500 | 56 |
| Waste recycled - Old concrete | kg | 3500 | 56 | |
| Waste recycled - Other construction material | kg | 20000 | 56 | |
| Waste recycled - Paper/cardboard | kg | 122301 | 171488 | 56 |
| Waste recycled - Plastic bottles | kg | 7202 | 5314 | 56 |
| Waste recycled - Soap | kg | 152 | 101 | 56 |
| Waste recycled - Used cooking oil | litre | 3857 | 5192 | 56 |
| Waste recycled - Wood | kg | 1500 | 56 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Electricity consumption | kWh | 74121615 | 78939217 | 54 |
| Fuel consumption | GJ | 13369 | 14884 | 54 |
| Hotels electricity consumption | kWh | 59494294 | 68256146 | 54 |
| Hotels energy consumption | GJ | 307584 | 338318 | 54 |
| Hotels energy intensity | GJ/equivalent guest night | 0.15 | 0.15 | 54 |
| Hotels fuel consumption | GJ | 13079 | 14748 | 54 |
| Properties – Mainland China electricity consumption | kWh | 92323 | 39417 | 54 |
| Properties – Mainland China energy consumption | GJ | 449 | 254 | 54 |
| Properties – Mainland China energy intensity | GJ/m² | 0.0009 | 0.0007 | 54 |
| Properties – Mainland China fuel consumption | GJ | 117 | 112 | 54 |
| Property development – Hong Kong electricity consumption | kWh | 3667786 | 190062 | 54 |
| Property development – Hong Kong energy consumption | GJ | 13334 | 684 | 54 |
| Property development – Hong Kong energy intensity | GJ/m² | 0.16 | 0.12 | 54 |
| Property development – Hong Kong fuel consumption | GJ | 129 | 54 | |
| Property management – Hong Kong electricity consumption | kWh | 10867212 | 10453592 | 54 |
| Property management – Hong Kong energy consumption | GJ | 39166 | 37657 | 54 |
| Property management – Hong Kong energy intensity | GJ/m² | 0.22 | 0.21 | 54 |
| Property management – Hong Kong fuel consumption | GJ | 44 | 24 | 54 |
| Total energy consumption | GJ | 360532 | 376913 | 54 |
| Towngas consumption in Hotels | GJ | 80326 | 77848 | 54 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Electricity consumption reduction from replacing all lighting devices with LED lights | percent | 30 | 22 | |
| Energy consumption intensity reduction (Mainland China properties) | % | 3-4 | 20 | |
| Energy consumption reduction at Go MALL air-conditioning systems | percent | 23 | 22 | |
| Energy efficiency reduction (Properties – Hong Kong) | reduction compared to 2018 baseline year | 2% | 18 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Water consumption intensity reduction (Mainland China properties) | % | 1 | 20 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Contract workforce | number of people | 157 | 99 | 57 |
| Female workforce | number of people | 853 | 815 | 57 |
| General staff workforce | number of people | 1512 | 1417 | 57 |
| Male workforce | number of people | 892 | 827 | 57 |
| Middle management workforce | number of people | 192 | 184 | 57 |
| Permanent workforce | number of people | 1588 | 1542 | 57 |
| Senior management workforce | number of people | 41 | 41 | 57 |
| Total workforce | number of people | 1745 | 1642 | 57 |
| Workforce 25–less than 40 | number of people | 474 | 418 | 57 |
| Workforce 40–less than 55 | number of people | 803 | 766 | 57 |
| Workforce 55 or above | number of people | 402 | 408 | 57 |
| Workforce under 25 | number of people | 66 | 50 | 57 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Employee turnover rate by age group - 25–less than 40 | % | 50 | 52 | 57 |
| Employee turnover rate by age group - 40–less than 55 | % | 38 | 36 | 57 |
| Employee turnover rate by age group - 55 or above | % | 40 | 39 | 57 |
| Employee turnover rate by age group - Under 25 | % | 123 | 84 | 57 |
| Employee turnover rate by gender - Female | % | 43 | 43 | 57 |
| Employee turnover rate by gender - Male | % | 47 | 42 | 57 |
Lost days due to work injury.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Total number of lost days due to work injuries | number of days | 3393 | 1936 | 58 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Percentage of employees trained by employment category - General staff | % | 46 | 24 | 58 |
| Percentage of employees trained by employment category - Middle management | % | 55 | 40 | 58 |
| Percentage of employees trained by employment category - Senior management | % | 34 | 24 | 58 |
| Percentage of employees trained by gender - Female | % | 37 | 24 | 58 |
| Percentage of employees trained by gender - Male | % | 57 | 28 | 58 |
| Trainee workforce | number of people | 1 | 57 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Average training hours by employee category - General staff | number of hours | 2 | 1 | 58 |
| Average training hours by employee category - Middle management | number of hours | 3 | 1 | 58 |
| Average training hours by employee category - Senior management | number of hours | 0.4 | 0.3 | 58 |
| Average training hours by gender - Female | number of hours | 2 | 1 | 58 |
| Average training hours by gender - Male | number of hours | 2 | 1 | 58 |
Number of suppliers by geographical region.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Number of suppliers by geographical region - Hong Kong | number of suppliers | 2756 | 2282 | 58 |
| Number of suppliers by geographical region - Mainland China | number of suppliers | 286 | 222 | 58 |
| Number of suppliers by geographical region - Overseas | number of suppliers | 91 | 70 | 58 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes CO2e | 5211 | 5155 |
| Indirect Energy Emissions (Scope 2) | tonnes CO2e | 35905 | 36212 |
| Total GHG Emissions | tonnes CO2e | 41421 | 41367 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Hazardous Waste (Electronic and IT Equipment) | pieces | 169 | 33 |
| Hazardous Waste Disposed | kg | 25.5 | 200 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Non-Hazardous Waste Disposed | tonnes | 8955 | 7189 |
| Plastic Waste | tonnes | 1.731 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Plastic Waste Reduction Compared to Last Year | kg | 1888 |
| Plastic Waste Reduction Percentage Compared to Last Year | % | 26.21 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Purchased Electricity | kWh | 74121615 | 78939217 |
| Total Direct Energy Consumption | GJ | 13369 | 14884 |
| Total Energy Consumption | GJ | 360532 | 376913 |
| Total Indirect Energy Consumption | kWh | 74121615 | 78939217 |
| Total Non-Renewable Fuel Consumption | GJ | 13369 | 14884 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Electricity Usage Reduction Percentage Compared to Last Year | percent | 30 | |
| Energy Consumption Reduction Percentage Compared to Last Year | percent | 23 | 3.5 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Water Consumption Reduction Percentage Compared to Last Year | % | 1 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Number of Contractors | number of people | 157 | 99 |
| Number of Employees Aged 30-50 | number of people | 803 | 766 |
| Number of Employees Aged Above 50 | number of people | 402 | 408 |
| Number of Employees Aged Below 30 | number of people | 540 | 468 |
| Number of Female Employees | number of people | 853 | 815 |
| Number of Full-time Employees | number of people | 1588 | 1542 |
| Number of General Employees | number of people | 1512 | 1417 |
| Number of Male Employees | number of people | 892 | 827 |
| Number of Middle Management Employees | number of people | 192 | 184 |
| Number of Senior Management Employees | number of people | 41 | 41 |
| Number of Total Employees | number of people | 1745 | 1642 |
| Percentage of Contractors | percent | 9 | 6.03 |
| Percentage of Employees Aged 30-50 | percent | 46.02 | 46.65 |
| Percentage of Employees Aged Above 50 | percent | 23.03 | 24.84 |
| Percentage of Employees Aged Below 30 | percent | 30.96 | 28.51 |
| Percentage of Female Employees | percent | 48.88 | 49.63 |
| Percentage of General Employees | percent | 86.65 | 86.29 |
| Percentage of Male Employees | percent | 51.12 | 50.37 |
| Percentage of Middle Management Employees | percent | 11 | 11.21 |
| Percentage of Senior Management Employees | percent | 2.35 | 2.5 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Turnover Rate of Female Employees | % | 43 | 43 |
| Turnover Rate of Male Employees | % | 47 | 42 |
Lost days due to work injury.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Lost Days Due to Work-related Injuries | number of days | 3393 | 1936 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Percentage of Trained Female Employees | % | 37 | 24 |
| Percentage of Trained General Employees | % | 46 | 24 |
| Percentage of Trained Male Employees | % | 57 | 28 |
| Percentage of Trained Middle Management | % | 55 | 40 |
| Percentage of Trained Senior Management | % | 34 | 24 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Average Training Hours (Female) | number of hours | 2 | 1 |
| Average Training Hours (General Staff) | number of hours | 2 | 1 |
| Average Training Hours (Male) | number of hours | 2 | 1 |
| Average Training Hours (Middle Management) | number of hours | 3 | 1 |
| Average Training Hours (Senior Management) | number of hours | 0.4 | 0.3 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Number of Suppliers in Hong Kong | number of suppliers | 2756 | 2282 |
| Number of Suppliers in Mainland China | number of suppliers | 286 | 222 |
| Number of Suppliers in Overseas | number of suppliers | 91 | 70 |
| Number of Total Suppliers | number of suppliers | 3133 | 2574 |