Sustainability Report 2022
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Nitrogen oxides (tonnes) | tonnes | 24.3 | 47 |
| Number of Euro VI models in fleet | 275 | 18 | |
| Particulate matter (tonnes) | tonnes | 2.15 | 47 |
| Sulphur oxides (tonnes) | tonnes | 0.04 | 47 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2016 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| CO2 emission - Heavy Vehicles (≥15 tons) | tCO2 | 2250 | 18 | ||
| CO2 emission - Light Goods Vehicles (≤2.5<5.5 tons) | tCO2 | 948 | 18 | ||
| CO2 emission - Medium Vehicles (5.5<≤15 tons) | tCO2 | 2886 | 18 | ||
| CO2 emission - Private Cars | tCO2 | 171.34 | 18 | ||
| Carbon intensity (Defence Line) | tCO2e/million HKD revenue | 6.67 | 3.83 | 3.82 | 22 |
| Carbon intensity (tCO2e/million HK$ revenue) | tCO2e/million HK$ revenue | 3.82 | 47 | ||
| Commercial vehicles share of carbon emissions | % | 88.7 | 18 | ||
| Direct emissions from fuel consumption (Scope I) | tCO2e | 6405 | 18 | ||
| Indirect emissions from electricity consumption (Scope II) | tCO2e | 451 | 18 | ||
| Scope I (tCO2e) | tCO2e | 6404.88 | 47 | ||
| Scope II (tCO2e) | tCO2e | 451.31 | 47 | ||
| Total Emissions (tCO2e) | tCO2e | 6856.19 | 47 | ||
| Total greenhouse gas emissions (Scope I and II) | tCO2e | 6856 | 18 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Animal Waste Recovered | tonnes | 3450 | 23 |
| Engine oil disposed (spent lube oil) (litres) | litres | 3400 | 47 |
| Hazardous waste generation - lube oil waste | litres | 3400 | 27 |
| Hazardous waste intensity (litre/million HK$ revenue) | litre/million HK$ revenue | 1.9 | 47 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|---|
| Animal Waste Collected | tonnes | 9449 | 23 | |||
| Food Waste Collected | tonnes | 5245 | 23 | |||
| Glass Waste Collected | tonnes | 13859 | 23 | |||
| Glass Waste Recovered | tonnes | 13388 | 23 | |||
| Non-hazardous Waste Collected (Baguio office and facilities) | kg | 28137 | 23 | |||
| Non-hazardous Waste Recycled (Baguio office and facilities) | kg | 8219 | 23 | |||
| Non-hazardous waste generation - General waste | kg | 6803 | 8207 | 19918 | 27 | |
| Non-hazardous waste generation - Metal collected for recycling | kg | 75 | 80 | 784 | 27 | |
| Non-hazardous waste generation - Other recyclables | kg | 3586 | 1756 | 6147 | 27 | |
| Non-hazardous waste generation - Paper collected for recycling | kg | 108 | 27 | |||
| Non-hazardous waste generation - Plastic collected for recycling | kg | 326 | 529 | 1180 | 27 | |
| Non-hazardous waste generation - total | kg | 28137.3 | 27 | |||
| Non-hazardous waste intensity (kg/million HK$ revenue) | kg/million HK$ revenue | 15.69 | 47 | |||
| Non-hazardous waste recycling rate | 29.2% | 27 | ||||
| Non-hazardous waste sorted for recycling | kg | 8219 | 27 | |||
| Office and Recycling facilities – general (kgs) | kgs | 19918.2 | 47 | |||
| Office – metal collected for recycling (kgs) | kgs | 108.1 | 47 | |||
| Office – paper collected for recycling (kgs) | kgs | 6147 | 47 | |||
| Office – plastic collected for recycling (kgs) | kgs | 784 | 47 | |||
| Paper Waste Collected | tonnes | 8697 | 23 | |||
| Paper with recycled content | Ream | 4480 | 3775 | 3785 | 5695 | 46 |
| Plastic Bottles Collected | tonnes | 1813 | 23 | |||
| Recycling facilities – paper, metal, and plastics (kgs) | kgs | 1180.1 | 47 | |||
| Total Materials Recovered by Baguio’s Recycling Facilities | tonnes | 16845 | 23 | |||
| Total Recyclables Collected through Baguio’s local efforts | tonnes | 39171 | 23 | |||
| Yard Waste Collected | tonnes | 108 | 23 | |||
| Yard Waste Recovered | tonnes | 7 | 23 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | 2030 | Report Pages |
|---|---|---|---|---|
| Non-hazardous recycling rate (Baguio office and facilities) | % | 29.2 | 23 | |
| Target: recycle collected non-hazardous waste | 60% | 22 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2016 | 2019 | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|---|---|
| Average vehicle fleet size | 380 | 342 | 353 | 477 | 26 | ||
| Average vehicle fuel consumption (internal combustion engine vehicles) | Litre/km | 0.3 | 0.282 | 0.243 | 0.269 | 26 | |
| Average vehicular fuel consumption | Litre/km | 0.3 | 0.282 | 0.243 | 0.269 | 46 | |
| Diesel | Litres | 2478070 | 1940805 | 1585207 | 2298477 | 46 | |
| Electricity | kWh | 1151571 | 46 | ||||
| Energy consumption by fuel type - Diesel | GJ | 69491 | 56758 | 82349 | 26 | ||
| Energy consumption by fuel type - Electricity | GJ | 3700 | 3817 | 4166 | 26 | ||
| Energy consumption by fuel type - Naphtha | GJ | 554 | 813 | 892 | 26 | ||
| Energy consumption by fuel type - Petrol | GJ | 2003 | 2072 | 2076 | 26 | ||
| Energy intensity | GJ/million HKD revenue, kWh in '000s/million HKD revenue | 67.91 | 18.59 | 49.66 | 13.86 | 46 | |
| Energy intensity (Defence Line) | GJ/million HKD revenue | 88.3 | 49.66 | 49.9 | 22 | ||
| Fuel usage - Heavy Vehicles (≥15 tons) | L | 853033 | 18 | ||||
| Fuel usage - Light Goods Vehicles (≤2.5<5.5 tons) | L | 344562 | 18 | ||||
| Fuel usage - Medium Vehicles (5.5<≤15 tons) | L | 1094433 | 18 | ||||
| Fuel usage - Private Cars | L | 64414.95 | 18 | ||||
| Naphtha | Litres | 29088 | 16182 | 23760 | 26064 | 46 | |
| Number of electric vehicles in fleet | 6 | 18 | |||||
| Number of vehicles in fleet | 353 | 483 | 26 | ||||
| Petrol | Litres | 58962 | 62856 | 65019 | 65135 | 46 | |
| Total energy consumption | GJ | 89483 | 26 | ||||
| Total resource consumption | kWh | 917926 | 1027755 | 1004156 | 1151571 | 46 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|---|
| Water | m³ | 8234 | 9853 | 11291 | 11422 | 46 |
| Water consumption | m³ | 9853 | 11291 | 11422 | 27 | |
| Water intensity | m³/million HK$ revenue | 5.96 | 8.71 | 8.8 | 6.37 | 46 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2019 | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|---|
| Degradable plastic bags | Bag | 10568661 | 5548929 | 6799048 | 9745332 | 46 |
| Non-degradable plastic bags | Bag | 607100 | 345700 | 430850 | 388716 | 46 |
| Paper (total) | Ream | 4687 | 3924 | 3855 | 5759 | 46 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of trees planted for landscaping projects | trees | 9105 | 26 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2019 | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|---|
| Employment by age group - 30-39 years (Persons) | Persons | 341 | 306 | 264 | 405 | 45 |
| Employment by age group - 40-49 years (Persons) | Persons | 676 | 503 | 561 | 853 | 45 |
| Employment by age group - 50-59 years (Persons) | Persons | 1687 | 1292 | 1318 | 1962 | 45 |
| Employment by age group - 60 years or above (Persons) | Persons | 4515 | 2975 | 3243 | 5480 | 45 |
| Employment by age group - Under 30 years (Persons) | Persons | 238 | 179 | 172 | 194 | 45 |
| Employment by business segment - Cleaning (Persons) | Persons | 4237 | 7383 | 45 | ||
| Employment by business segment - Landscaping (Persons) | Persons | 405 | 485 | 45 | ||
| Employment by business segment - Pest Management (Persons) | Persons | 628 | 599 | 45 | ||
| Employment by business segment - Waste Management & Recycling (Persons) | Persons | 351 | 427 | 45 | ||
| Employment by gender - Female (Persons) | Persons | 4068 | 2973 | 3186 | 5137 | 45 |
| Employment by gender - Male (Persons) | Persons | 3389 | 2282 | 2435 | 3757 | 45 |
| Employment by region - Hong Kong (Persons) | Persons | 5593 | 8867 | 45 | ||
| Employment by region - Mainland China (Persons) | Persons | 28 | 27 | 45 | ||
| Employment by type - Full-time (Persons) | Persons | 7135 | 5011 | 5388 | 8522 | 45 |
| Employment by type - Part-time (Persons) | Persons | 322 | 244 | 233 | 372 | 45 |
| Employment by workforce - Office Staff (Persons) | Persons | 218 | 225 | 247 | 273 | 45 |
| Employment by workforce - Operations Staff (Persons) | Persons | 7239 | 5030 | 5374 | 8621 | 45 |
| Group-wide employment (Persons) | Persons | 7457 | 5255 | 5621 | 8894 | 45 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2019 | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|---|
| Group-wide turnover rate (%) | % | 3.72 | 2.71 | 2.78 | 2.64 | 45 |
| Turnover rate by age group - 30-39 (%) | % | 3.27 | 4.21 | 45 | ||
| Turnover rate by age group - 40-49 (%) | % | 3.8 | 3.52 | 45 | ||
| Turnover rate by age group - 50-59 (%) | % | 2.78 | 2.99 | 45 | ||
| Turnover rate by age group - 60 or above (%) | % | 2.4 | 2.11 | 45 | ||
| Turnover rate by age group - Under 30 (%) | % | 5.65 | 5.75 | 45 | ||
| Turnover rate by gender - Female (%) | % | 2.71 | 2.41 | 45 | ||
| Turnover rate by gender - Male (%) | % | 2.87 | 2.96 | 45 | ||
| Turnover rate by region - Hong Kong (%) | % | 2.79 | 2.65 | 45 | ||
| Turnover rate by region - Mainland China (%) | % | 0.3 | 45 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2019 | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|---|
| Work-related accident rate (cases per 100000 working hours) | 1.33 | 1.15 | 1.02 | 1 | 46 | |
| Work-related accidents (cases of over 3 lost days) | Number | 237 | 135 | 121 | 165 | 46 |
Lost days due to work injury.
| Indicator | Unit | 2019 | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|---|
| Days lost due to work injury | Days | 12387 | 6939 | 5583 | 10049 | 46 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2019 | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|---|
| Safety training | Hours | 10629 | 11203 | 15597 | 23966 | 46 |
| Total percentage of employees that took part in training (%) | % | 92 | 45 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2019 | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|---|
| Average training hours | Hours | 2.7 | 3.1 | 4.1 | 3.6 | 46 |
| Average training hours by workforce profile - General | Hours | 3.4 | 46 | |||
| Average training hours by workforce profile - Middle | Hours | 5.2 | 46 | |||
| Average training hours by workforce profile - Senior | Hours | 7 | 46 | |||
| Average training hours completed by gender - Female | Hours | 3.2 | 46 | |||
| Average training hours completed by gender - Male | Hours | 4.3 | 46 | |||
| Total training (Hours) | Hours | 20168 | 16255 | 23050 | 32320 | 45 |
| Training hours by gender - Female | Hours | 16329 | 46 | |||
| Training hours by gender - Male | Hours | 15991 | 46 | |||
| Training hours by workforce profile - General (Hours) | Hours | 27530 | 45 | |||
| Training hours by workforce profile - Middle (Hours) | Hours | 3622 | 45 | |||
| Training hours by workforce profile - Senior (Hours) | Hours | 1168 | 45 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Donations (HKD) | HKD | 138000 | 47 |
| Volunteer hours (hours) | hours | 397.5 | 47 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Airborne Particulate Matter (PM) Emissions | tonnes | 2.15 |
| NOₓ Emissions | tonnes | 24.3 |
| SOₓ Emissions | tonnes | 0.04 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2016 | 2021 | 2022 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 6404.88 | ||
| Indirect Energy Emissions (Scope 2) | tCO2e | 451.31 | ||
| Total GHG Emissions | tCO2e | 6856.19 | ||
| Total GHG Emissions Intensity (By Revenue) | tCO2e/million HKD revenue | 6.67 | 3.83 | 3.82 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Hazardous Waste (Liquid Waste) | litres | 3400 |
| Total Hazardous Waste | litres | 3400 |
| Total Hazardous Waste Intensity (By Revenue) | litre/million HK$ revenue | 1.9 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Glass Waste | tonnes | 13859 | ||
| Non-Hazardous Waste Recycled | kg | 3987 | 2365 | 8219 |
| Paper Waste | tonnes | 8697 | ||
| Plastic Waste | tonnes | 1813 | ||
| Recycling Rate of Non-Hazardous Waste | % | 29.2 | ||
| Total Non-Hazardous Waste Intensity (By Revenue) | kg/million HK$ revenue | 15.69 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 | 2022 |
|---|---|---|---|---|---|
| Diesel Fuel Consumption | Litres | 2478070 | 1940805 | 1585207 | 2298477 |
| Energy Consumption Intensity (By Revenue) | GJ/million HKD revenue | 67.91 | 66.93 | 49.66 | 49.9 |
| Gasoline Consumption | Litres | 58962 | 62856 | 65019 | 65135 |
| Total Direct Energy Consumption | GJ | 73748 | 59643 | 85317 | |
| Total Energy Consumption | GJ/million HKD revenue | 67.91 | 66.93 | 49.66 | 49.9 |
| Total Indirect Energy Consumption | GJ | 3700 | 3817 | 4166 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 | 2022 |
|---|---|---|---|---|---|
| Total Water Withdrawal | m³ | 8234 | 9853 | 11291 | 11422 |
| Water Consumption | m³ | 8234 | 9853 | 11291 | 11422 |
| Water Consumption Intensity (By Revenue) | m³/million HK$ revenue | 5.96 | 8.71 | 8.8 | 6.37 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2019 | 2020 | 2021 | 2022 |
|---|---|---|---|---|---|
| Packaging Material Consumption (Paper) | Ream | 4687 | 3924 | 3855 | 5759 |
| Packaging Material Consumption (Plastic) | Bag | 11175761 | 5894629 | 7229898 | 10134048 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2019 | 2020 | 2021 | 2022 |
|---|---|---|---|---|---|
| Number of Employees Aged 30-50 | Persons | 1017 | 809 | 825 | 1258 |
| Number of Employees Aged Above 50 | Persons | 6202 | 4267 | 4561 | 7442 |
| Number of Employees Aged Below 30 | Persons | 238 | 179 | 172 | 194 |
| Number of Employees in Hong Kong | Persons | 5593 | 8867 | ||
| Number of Employees in Mainland China | Persons | 28 | 27 | ||
| Number of Female Employees | Persons | 4068 | 2973 | 3186 | 5137 |
| Number of Full-time Employees | Persons | 7135 | 5011 | 5388 | 8522 |
| Number of Male Employees | Persons | 3389 | 2282 | 2435 | 3757 |
| Number of Part-time Employees | Persons | 322 | 244 | 233 | 372 |
| Number of Total Employees | Persons | 7457 | 5255 | 5621 | 8894 |
| Percentage of Employees Aged 30-50 | Percent | 13.64 | 15.4 | 14.68 | 14.15 |
| Percentage of Employees Aged Above 50 | Percent | 83.18 | 81.19 | 81.17 | 83.67 |
| Percentage of Employees Aged Below 30 | Percent | 3.19 | 3.41 | 3.06 | 2.18 |
| Percentage of Female Employees | Percent | 54.59 | 56.56 | 56.67 | 57.75 |
| Percentage of Full-time Employees | Percent | 95.69 | 95.36 | 95.85 | 95.82 |
| Percentage of Male Employees | Percent | 45.47 | 43.44 | 43.34 | 42.25 |
| Percentage of Part-time Employees | Percent | 4.32 | 4.65 | 4.15 | 4.18 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2019 | 2020 | 2021 | 2022 |
|---|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 3.535 | 3.865 | ||
| Turnover Rate of Employees Aged Above 50 | % | 2.59 | 2.55 | ||
| Turnover Rate of Employees Aged Below 30 | % | 5.65 | 5.75 | ||
| Turnover Rate of Employees in Hong Kong | % | 2.79 | 2.65 | ||
| Turnover Rate of Employees in Mainland China | % | 0.3 | |||
| Turnover Rate of Female Employees | % | 2.71 | 2.41 | ||
| Turnover Rate of Male Employees | % | 2.87 | 2.96 | ||
| Turnover Rate of Total Employees | % | 3.72 | 2.71 | 2.78 | 2.64 |
Lost days due to work injury.
| Standard Indicator | Unit | 2019 | 2020 | 2021 | 2022 |
|---|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | Days | 12387 | 6939 | 5583 | 10049 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Percentage of Employees Trained | % | 92 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2019 | 2020 | 2021 | 2022 |
|---|---|---|---|---|---|
| Average Training Hours (Female) | Hours | 3.2 | |||
| Average Training Hours (General Staff) | Hours | 3.4 | |||
| Average Training Hours (Male) | Hours | 4.3 | |||
| Average Training Hours (Middle Management) | Hours | 5.2 | |||
| Average Training Hours (Senior Management) | Hours | 7 | |||
| Average Training Hours per Employee | Hours | 2.7 | 3.1 | 4.1 | 3.6 |
| Total Training Hours | Hours | 20168 | 16255 | 23050 | 32320 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Total Cash Donations | HKD | 138000 |
| Total Public Welfare Donations | HKD | 138000 |
| Total Social Investment | HKD | 138000 |
| Total Volunteer Service Hours | hours | 397.5 |