Environmental, Social and Governance Report 2022
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Oxynitride emissions | kg | 75140.06 | 5558.93 | 34 |
| Oxysulfide emissions | kg | 14.76 | 6.68 | 34 |
| Particulate matter emissions | kg | 6109.45 | 411.83 | 34 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Direct greenhouse gas emissions (Scope 1) | tons of carbon dioxide equivalent | 575.22 | 622.88 | 685.79 | 34 |
| Greenhouse gas emissions per million RMB | tons of carbon dioxide equivalent/million RMB | 7.94 | 0.88 | 4.32 | 34 |
| Indirect greenhouse gas emissions (Scope 2) | tons of carbon dioxide equivalent | 8050.89 | 737.36 | 5325.32 | 34 |
| Total greenhouse gas emissions | tons of carbon dioxide equivalent | 8626.11 | 1380.24 | 6911.157 | 34 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Discarded batteries | tons | 0.003 | 34 | ||
| Hazardous waste intensity | tons/million RMB | 0.00011 | 0.00005 | 0.00008 | 34 |
| Printer cartridges | tons | 0.11 | 34 | ||
| Total hazardous waste | tons | 0.12 | 0.07 | 0.14 | 34 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Kitchen waste | tons | 18.4 | 34 | ||
| Non-hazardous waste intensity | tons/million RMB | 0.043 | 0.1 | 0.059 | 34 |
| Office paper usage | tons | 0.78 | 3.34 | 34 | |
| Total non-hazardous waste | tons | 46.97 | 155.5 | 93.71 | 34 |
| Waste toner cartridges | tons | 0.028 | 34 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Direct energy consumption | MWh | 2469.38 | 4078.4 | 34 | |
| Energy consumption intensity | MWh/million RMB | 12.1 | 2.18 | 3.14 | 34 |
| Indirect energy consumption | MWh | 9166.99 | 933.75 | 34 | |
| Pipeline gas consumption | CBM | 314 | 34 | ||
| Purchased electricity consumption | MWh | 916.89 | 933.75 | 34 | |
| Total consumption of Liquefied Petroleum Gas | tons | 24.4 | 34 | ||
| Total consumption of Natural Gas | CBM | 1200 | 34 | ||
| Total diesel consumption | liter | 225027.71 | 336062.91 | 34 | |
| Total energy consumption | MWh | 13142.53 | 3376.27 | 5012.15 | 34 |
| Total gasoline consumption | liter | 8632.07 | 34 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Total water consumption | CBM | 131069 | 15546 | 220062.28 | 34 |
| Water consumption intensity | CBM/million RMB | 10.11 | 1.01 | 13.76 | 34 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Number of employees - Middle management | persons | 399 | 405 | 410 | 27 |
| Number of employees - Other employees | persons | 6683 | 8205 | 8397 | 27 |
| Number of employees - Senior management | persons | 13 | 36 | 45 | 27 |
| Number of employees aged 20 or below | Person | 1574 | 2294 | 2252 | 34 |
| Number of employees aged 29 or below | persons | 1874 | 2254 | 2522 | 27 |
| Number of employees aged 30-49 | Person, persons | 4709 | 5410 | 5414 | 27, 34 |
| Number of employees aged 50 or above | Person, persons | 1212 | 1642 | 1853 | 27, 34 |
| Number of employees by rank - Middle management | Person | 99 | 146 | 124 | 34 |
| Number of employees by rank - Other employees | Person | 6655 | 8144 | 8379 | 34 |
| Number of employees by rank - Senior management | Person | 41 | 46 | 45 | 34 |
| Number of employees in Hong Kong, Macau and Taiwan | Person | 10 | 5 | 5 | 34 |
| Number of employees in Mainland China | Person | 6785 | 8341 | 8543 | 34 |
| Number of female employees | Person, persons | 3983 | 4783 | 4964 | 27, 34 |
| Number of full-time employees | Person | 6795 | 8346 | 8548 | 34 |
| Number of male employees | Person, persons | 2128 | 3563 | 8548 | 27, 34 |
| Percentage of employees aged 20 or below | % | 23.15 | 27.53 | 26.35 | 34 |
| Percentage of employees aged 30-49 | % | 54.58 | 52.84 | 51.98 | 34 |
| Percentage of employees aged 50 or above | % | 17.84 | 19.67 | 21.68 | 34 |
| Percentage of employees in Hong Kong, Macau and Taiwan | % | 0.15 | 0.06 | 0.06 | 34 |
| Percentage of employees in Mainland China | % | 99.85 | 99.94 | 99.94 | 34 |
| Percentage of female employees | % | 41.38 | 42.69 | 41.93 | 34 |
| Percentage of full-time employees | % | 100 | 100 | 100 | 34 |
| Percentage of male employees | % | 56.82 | 57.31 | 58.07 | 34 |
| Percentage of middle management | % | 1.46 | 1.75 | 1.24 | 34 |
| Percentage of other employees | % | 98.35 | 98.81 | 98.23 | 34 |
| Percentage of senior management | % | 0.19 | 0.43 | 0.53 | 34 |
| Social insurance coverage rate | 100% | 27 | |||
| The employment contract signing rate | 100% | 27 | |||
| Total number of employees | Person | 6795 | 8336 | 8548 | 34 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Employee turnover rate | % | 29.03 | 29.25 | 30.99 | 27 |
| Number of employees loss by age group - Aged 29 and below | Person | 1045 | 1536 | 1519 | 35 |
| Number of employees loss by age group - Aged 30-49 | Person | 1311 | 1499 | 1599 | 35 |
| Number of employees loss by age group - Aged 50 or above | Person | 424 | 415 | 720 | 35 |
| Number of employees loss by gender - Female | Person | 1018 | 1351 | 1565 | 35 |
| Number of employees loss by gender - Male | Person | 1762 | 2099 | 2273 | 35 |
| Number of employees loss by geographical region - Hong Kong, Macau and Taiwan | Person | 1 | 9 | 3 | 35 |
| Number of employees loss by geographical region - Mainland China | Person | 2779 | 3441 | 3835 | 35 |
| Number of employees lost (Employee turnover) | persons | 2780 | 3450 | 3838 | 27 |
| Number of employees lost aged 29 or under (Employee turnover by age) | persons | 1045 | 1536 | 1519 | 27 |
| Number of employees lost aged 30-49 (Employee turnover by age) | persons | 1311 | 1499 | 1599 | 27 |
| Number of employees lost aged 50 or above (Employee turnover by age) | persons | 424 | 415 | 720 | 27 |
| Number of employees lost in Hong Kong, Macao and other regions (Employee turnover by region) | persons | 1 | 9 | 3 | 27 |
| Number of employees lost in Mainland China (Employee turnover by region) | persons | 2779 | 3441 | 3835 | 27 |
| Number of female employees lost (Employee turnover by gender) | persons | 1018 | 1351 | 1565 | 27 |
| Number of male employees lost (Employee turnover by gender) | persons | 1762 | 2099 | 2373 | 27 |
| Total number of employees (Loss) | Person | 2780 | 3450 | 3838 | 35 |
| Turnover of employees (%) | % | 29.03 | 29.25 | 30.99 | 35 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Times of work injuries | Time | 38 | 35 | 36 | 35 |
Lost days due to work injury.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Lost days due to work injury | Day | 1871 | 2621 | 2397 | 35 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Percentage of trained employees | % | 84.87 | 85.02 | 84.98 | 35 |
| Percentage of trained employees by employment type - Middle management | % | 1.6 | 1.32 | 1.27 | 35 |
| Percentage of trained employees by employment type - Other employees | % | 98.37 | 98.27 | 98.29 | 35 |
| Percentage of trained employees by employment type - Senior management | % | 0.19 | 0.42 | 0.45 | 35 |
| Percentage of trained employees by gender - Female | % | 41.36 | 43 | 41.92 | 35 |
| Percentage of trained employees by gender - Male | % | 58.64 | 57 | 58.08 | 35 |
| Total number of trained employees | Person | 5767 | 7096 | 7264 | 35 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Average training hours of employees by employment type - Middle management | Hour | 20.98 | 31.04 | 41.25 | 35 |
| Average training hours of employees by employment type - Other employees | Hour | 21.22 | 29.74 | 40.81 | 35 |
| Average training hours of employees by employment type - Senior management | Hour | 21.15 | 29.17 | 35.2 | 35 |
| Average training hours of employees by gender - Female | Hour | 21.2 | 29.97 | 40.78 | 35 |
| Average training hours of employees by gender - Male | Hour | 21.23 | 29.6 | 40.8 | 35 |
| Total training hours of employees | Hour | 2122 | 2976 | 4079 | 35 |
| Total training hours of employees by employment type - Senior management (anti-corruption) | Hour | 56 | 53 | 54 | 35 |
| Training hours of employees (anti-corruption) | Hour | 7500 | 7800 | 8400 | 35 |
Number of suppliers by geographical region.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Number of suppliers for Direct Business | Nos | 3 | 3 | 35 | |
| Number of suppliers in Central China | Nos | 39 | 41 | 47 | 35 |
| Number of suppliers in East China | Nos | 44 | 57 | 61 | 35 |
| Number of suppliers in Hong Kong, Macau, Taiwan and overseas | Nos | 3 | 4 | 35 | |
| Number of suppliers in North China | Nos | 5 | 7 | 8 | 35 |
| Number of suppliers in South China | Nos | 31 | 41 | 57 | 35 |
| Number of suppliers in Zhuhai | Nos | 154 | 191 | 229 | 35 |
| Total number of suppliers | Nos | 352 | 484 | 744 | 35 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Number of products and service related complaints received | Time | 1658 | 2527 | 2989 | 35 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Number of trained employees (anti-corruption) | Person | 2500 | 2600 | 2800 | 35 |
| Number of trained persons (anti-corruption) | Person | 2514 | 2611 | 2811 | 35 |
| Number of trained senior management (anti-corruption) | Person | 14 | 11 | 11 | 35 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Total amount of public service investment | RMB Ten thousand | 7.56 | / | 0.86 | 35 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Hours of volunteer activities | Hour | 1433 | 2646 | 5300 | 35 |
| Number of employees participating in charity/volunteer activities | Person | 200 | 378 | 900 | 35 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | kg | 6109.45 | 411.83 |
| NOâ‚“ Emissions | kg | 75140.06 | 5558.93 |
| SOâ‚“ Emissions | kg | 14.76 | 6.68 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tons of carbon dioxide equivalent | 575.22 | 622.88 | 685.79 |
| Indirect Energy Emissions (Scope 2) | tons of carbon dioxide equivalent | 8050.89 | 737.36 | 5325.32 |
| Total GHG Emissions | tons of carbon dioxide equivalent | 8626.11 | 1380.24 | 6911.157 |
| Total GHG Emissions Intensity (By Revenue) | tons of carbon dioxide equivalent/million RMB | 7.94 | 0.88 | 4.32 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Hazardous Waste (Used Batteries) | tons | 0.003 | ||
| Total Hazardous Waste | tons | 0.12 | 0.07 | 0.14 |
| Total Hazardous Waste Intensity (By Revenue) | tons/million RMB | 0.00011 | 0.00005 | 0.00008 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Non-Hazardous Waste (Kitchen Waste) | tons | 18.4 | ||
| Non-Hazardous Waste (Office Waste) | tons | 0.78 | 3.34 | |
| Paper Waste | tons | 0.78 | 3.34 | |
| Total Non-Hazardous Waste Disposed | tons | 46.97 | 155.5 | 93.71 |
| Total Non-Hazardous Waste Intensity (By Revenue) | tons/million RMB | 0.043 | 0.1 | 0.059 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Diesel Fuel Consumption | liter | 225027.71 | 336062.91 | |
| Energy Consumption Intensity (By Revenue) | MWh/million RMB | 12.1 | 2.18 | 3.14 |
| Gasoline Consumption | liter | 8632.07 | ||
| LPG Consumption | tons | 24.4 | ||
| Natural Gas Consumption | CBM | 1200 | ||
| Purchased Electricity | MWh | 916.89 | 933.75 | |
| Total Direct Energy Consumption | MWh | 2469.38 | 4078.4 | |
| Total Energy Consumption | MWh | 13142.53 | 3376.27 | 5012.15 |
| Total Indirect Energy Consumption | MWh | 9166.99 | 933.75 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Water Consumption | CBM | 131069 | 15546 | 220062.28 |
| Water Consumption Intensity (By Revenue) | CBM/million RMB | 10.11 | 1.01 | 13.76 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Number of Employees Aged 30-50 | persons | 4709 | 5410 | 5414 |
| Number of Employees Aged Above 50 | persons | 1212 | 1642 | 1853 |
| Number of Employees Aged Below 30 | persons | 1874 | 2254 | 2522 |
| Number of Employees in Hong Kong | Person | 10 | 5 | 5 |
| Number of Employees in Hong Kong and Mainland China | Person | 6795 | 8346 | 8548 |
| Number of Employees in Mainland China | Person | 6785 | 8341 | 8543 |
| Number of Female Employees | persons | 3983 | 4783 | 4964 |
| Number of Full-time Employees | Person | 6795 | 8346 | 8548 |
| Number of General Employees | persons | 6683 | 8205 | 8397 |
| Number of Male Employees | persons | 6795 | 8346 | 8548 |
| Number of Middle Management Employees | persons | 399 | 405 | 410 |
| Number of Senior Management Employees | persons | 13 | 36 | 45 |
| Number of Total Employees | Person | 6795 | 8336 | 8548 |
| Percentage of Employees Aged 30-50 | % | 54.58 | 52.84 | 51.98 |
| Percentage of Employees Aged Above 50 | % | 17.84 | 19.67 | 21.68 |
| Percentage of Employees Aged Below 30 | % | 27.59 | 27.53 | 26.35 |
| Percentage of Employees in Hong Kong | % | 0.15 | 0.06 | 0.06 |
| Percentage of Employees in Mainland China | % | 99.85 | 99.94 | 99.94 |
| Percentage of Female Employees | % | 41.38 | 42.69 | 41.93 |
| Percentage of Full-time Employees | % | 100 | 100 | 100 |
| Percentage of General Employees | % | 98.35 | 98.81 | 98.23 |
| Percentage of Male Employees | % | 56.82 | 57.31 | 58.07 |
| Percentage of Middle Management Employees | % | 1.46 | 1.75 | 1.24 |
| Percentage of Senior Management Employees | % | 0.19 | 0.43 | 0.53 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Turnover Rate of Total Employees | % | 29.03 | 29.25 | 30.99 |
Lost days due to work injury.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | Day | 1871 | 2621 | 2397 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Percentage of Employees Trained | % | 84.87 | 85.02 | 84.98 |
| Percentage of Trained Female Employees | % | 41.36 | 43 | 41.92 |
| Percentage of Trained General Employees | % | 98.37 | 98.27 | 98.29 |
| Percentage of Trained Male Employees | % | 58.64 | 57 | 58.08 |
| Percentage of Trained Middle Management | % | 1.6 | 1.32 | 1.27 |
| Percentage of Trained Senior Management | % | 0.19 | 0.42 | 0.45 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Average Training Hours (Female) | Hour | 21.2 | 29.97 | 40.78 |
| Average Training Hours (General Staff) | Hour | 21.22 | 29.74 | 40.81 |
| Average Training Hours (Male) | Hour | 21.23 | 29.6 | 40.8 |
| Average Training Hours (Middle Management) | Hour | 20.98 | 31.04 | 41.25 |
| Average Training Hours (Senior Management) | Hour | 21.15 | 29.17 | 35.2 |
| Total Training Hours | Hour | 2122 | 2976 | 4079 |
| Training Hours of Anti-corruption | Hour | 7500 | 7800 | 8400 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Number of Suppliers in Central China | Nos | 39 | 41 | 47 |
| Number of Suppliers in East China | Nos | 44 | 57 | 61 |
| Number of Suppliers in North China | Nos | 5 | 7 | 8 |
| Number of Suppliers in South China | Nos | 31 | 41 | 57 |
| Number of Total Suppliers | Nos | 352 | 484 | 744 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Number of Products and Service Related Complaints | Time | 1658 | 2527 | 2989 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Number of Directors and Management Attendance for Anti-corruption Training | Person | 14 | 11 | 11 |
| Number of General Employees Attendance for Anti-corruption Training | Person | 2500 | 2600 | 2800 |
| Number of People Participated in Ethical Standards and Anti-corruption Training | Person | 2514 | 2611 | 2811 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Number of Employees Participating in Volunteer Activities | Person | 200 | 378 | 900 |
| Total Volunteer Service Hours | Hour | 1433 | 2646 | 5300 |