Sustainability Report 2022

Year: 2022
Published: 2023-04-27
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
Carbon emission intensity (CO2 equivalent per RMB10000 of revenue) tCO2e/RMB10000 0.02430 51
Greenhouse Gas Emission Density (CO2 equivalent per RMB10000 of revenue) Tons of CO2 equivalent per RMB10000 of revenue 0.02980 0.02865 0.02430 51
Greenhouse Gas Emissions - Greenhouse gas emission density tCO₂e/revenue of RMB 10000 0.02980 0.02865 0.02430 79
Greenhouse Gas Emissions - Scope 1 emissions tCO₂e 10775.66 26522.60 21372.96 79
Greenhouse Gas Emissions - Scope 2 emissions tCO₂e 538611.66 613568.31 587425.15 79
Greenhouse Gas Emissions - Total emissions tCO₂e 549387.33 640108.91 608098.11 79
Scope 1 Emissions Tons of carbon dioxide equivalent 10775.66 26522.60 21372.96 51
Scope 2 Emissions Tons of carbon dioxide equivalent 538641.66 613563.31 587625.15 51
Total Emissions (Scope 1 + Scope 2) Tons of carbon dioxide equivalent 549377.33 640108.91 608998.11 51

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
Waste - Emission density of hazardous waste Tonnes/revenue of RMB 10000 0.000085 0.000006 79
Waste - Total discharge of hazardous waste Tonnes 1578 1394 2415 79

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
Waste - Emission density of non-hazardous waste Tonnes/revenue of RMB 10000 0.30 0.33 79
Waste - Total discharge of non-hazardous waste Tonnes 31791297 6596210 8301417 79

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2022 2030 Report Pages
Greenhouse gas emission intensity per unit area reduction in 2022 % 3 51
Greenhouse gas emission intensity per unit area reduction target % 15 51
Rate of decrease in carbon emission intensity compared to 2021 % 15.2 51

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
Energy Consumption - Comprehensive energy consumption tce 77868.91 112437.48 117944.09 79
Energy Consumption - Comprehensive energy consumption density tce/revenue of RMB 10000 0.0047 0.0047 79
Energy Consumption - Diesel L 104075.75 172776.02 225209.07 79
Energy Consumption - Natural gas 4519720.70 12417416.16 9472925.12 79
Energy Consumption - Petrol L 289585.92 45529.14 31963.06 79
Energy Consumption - Purchased electricity kWh 583924179.03 790003794.37 814471619.54 79
Energy Consumption - Purchased heat GJ 1667791.41 79

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
Energy Consumption - Water consumption 29177141.13 23083950.82 22806286.30 79
Energy Consumption - Water consumption density m³/revenue of RMB 10000 1.58 1.03 0.91 79

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2020 2021 2021 onwards 2022 Report Pages
Green Building - Longfor's total area that meets the standard of green building (as of end of year) million square meters 72+ 90+ 130+ 79
Green Building - Number of green building-certified projects 34 34 8 79
Green Building - Project area certified as green building million square meters 5.73 4.30 1.28 79
Green Building - Proportion of Longfor's project area that meets the standard of green building % 96.7 100 79
Green Building - Total number of Longfor's projects that meet the standard of green building (as of end of year) 341 499 548 79
New projects meeting national green building star rating standard % 100 51

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2020 2021 2022 Report Pages
Employee satisfaction score % 83 80 80 80
Number of employees (excluding management) 32315 38561 27380 80
Number of employees aged 30 (inclusive) to 50 (exclusive) 17605 24461 17976 80
Number of employees aged above 50 (inclusive) 3964 2269 1417 80
Number of employees by age (30 (inclusive) to 50 (exclusive) Years Old) person 17976 68
Number of employees by age (50 Years Old and Above) person 1417 68
Number of employees by age (Under 30 Years Old) person 12172 68
Number of employees by educational background (Doctor) person 301 68
Number of employees by educational background (Junior College and Below) person 15098 68
Number of employees by educational background (Master) person 3017 68
Number of employees by educational background (Undergraduate) person 13149 68
Number of employees by employment type (Full-time Employees) person 31565 68
Number of employees by gender (Female) person 13423 68
Number of employees by gender (Male) person 18142 68
Number of employees by position (Front-line Management) person 3165 68
Number of employees by position (General Employees) person 27380 68
Number of employees by position (Middle Management) person 941 68
Number of employees by position (Senior Management) person 79 68
Number of employees by region (Hong Kong, Macau, Taiwan and Overseas) person 6 68
Number of employees by region (Mainland) person 31559 68
Number of employees from ethnic minorities 1361 80
Number of employees from ethnic minority person 1361 68
Number of employees in Hong Kong SAR, Macao SAR and the islands of Taiwan and Overseas 20 14 6 80
Number of employees in Mainland China 35406 44051 31559 80
Number of employees under 30 13857 17155 12172 80
Number of entry-level managers 2297 4268 3165 80
Number of female employees 14488 17240 13423 80
Number of full-time employees 31565 80
Number of high-level employees 95 94 79 80
Number of junior college and below employees 15068 80
Number of male employees 20938 26823 18142 80
Number of middle-level employees 719 1142 941 80
Number of postgraduate employees 3307 80
Number of undergraduate employees 13149 80
Proportion of female employees in senior management % 13.16 80
Remuneration ratio of male and female employees at the same rank 1:1 68
The proportion of employees covered by the Group's engagement survey % 94 100 100 80
Total Assets RMB billion 765.2 875.7 786.8 79
Total number of employees person 35426 44063 31565 68, 80

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2020 2021 2022 Report Pages
Turnover rate by business line (Non-property Development) % 29.79 68
Turnover rate by business line (Property Segment) % 23.91 68
Turnover rate of non-real estate channel % 33.39 36.00 29.79 80
Turnover rate of real estate channel % 20.61 22.00 23.91 80

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2020 2021 2022 Report Pages
Annual Risk Identification and Assessment - Rectification completion rate % 100 100 100 79
Number of employees involved in safety training Ten thousand people 6.2 6.8 5.7 80
Number of safety-related online courses 7 10 6 80

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2020 2021 2022 Report Pages
Employee engagement score % 86 83 81 80
Increase in 'Three Crosses Talent Flowing Water Program' participants compared to previous year % 131 69
Number of individuals trained (Longfor Group) individuals 35233 69
Offline training ratio - Female Employee % 54.6 69
Offline training ratio - General Employee % 96.31 69
Offline training ratio - Male Employee % 45.4 69
Offline training ratio - Middle Management % 3.32 69
Offline training ratio - Senior Management % 0.37 69
Online training ratio - Female Employee % 43.33 69
Online training ratio - General Employee % 97.68 69
Online training ratio - Male Employee % 56.66 69
Online training ratio - Middle Management % 2.09 69
Online training ratio - Senior Management % 0.23 69
Total number of employees trained person 41276 47475 35233 80

The average training hours completed per employee by gender and employee category.

Indicator Unit 2020 2021 2022 Report Pages
Hours of offline training (Longfor Group) hours 364770 69
Hours of offline training per capita (Female) Hour 2.93 5.04 10.7 80
Hours of offline training per capita (General Employees) Hour 2.82 6.39 9.9 80
Hours of offline training per capita (High-level) Hour 2.64 28.44 31.1 80
Hours of offline training per capita (Male) Hour 3.66 7.28 10.1 80
Hours of offline training per capita (Middle-level) Hour 8.64 19.77 25 80
Hours of online training (Longfor Group) hours 1266465 69
Hours of online training per capita (Female) Hour 8.9867 34.19 41.8 80
Hours of online training per capita (General Employees) Hour 9.2934 35.61 36.5 80
Hours of online training per capita (High-level) Hour 0.5245 7.74 6.8 80
Hours of online training per capita (Male) Hour 9.4855 35.98 31.4 80
Hours of online training per capita (Middle-level) Hour 8.7631 27.43 20 80
Offline training hours per employee - Female Employee hours 10.1 69
Offline training hours per employee - General Employee hours 9.9 69
Offline training hours per employee - Male Employee hours 10.7 69
Offline training hours per employee - Middle Management hours 25 69
Offline training hours per employee - Senior Management hours 31.1 69
Online training hours per employee - Female Employee hours 41.8 69
Online training hours per employee - General Employee hours 36.5 69
Online training hours per employee - Male Employee hours 31.4 69
Online training hours per employee - Middle Management hours 20 69
Online training hours per employee - Senior Management hours 6.8 69
Total offline training duration Hour 159809 306132.6 364770.5 80
Total online training duration Hour 439097 1060996 1266465 80

Number of suppliers by geographical region.

Indicator Unit 2017 2020 2021 2022 Report Pages
Cumulative issue size of green bonds RMB billion 4.04 13
Number of suppliers - Hong Kong SAR, Macao SAR and the islands of Taiwan 44 46 57 81
Number of suppliers - Mainland China 22774 123153 147368 81
Number of suppliers - Overseas 16 474 413 81
Number of suppliers - Total 22344 123633 147838 81
Number of suppliers by region - China Mainland 123133 147368 44
Number of suppliers by region - Hong Kong SAR, Macau SAR, and Taiwan 46 57 44
Number of suppliers by region - Overseas 474 413 44
Number of suppliers contracted for material and equipment procurement 277 354 44
Total number of suppliers 147838 44

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2020 2021 2022 Report Pages
Business Ethics - Proportion of suppliers required to sign the Agreement on Integrity in Cooperation % 100 100 100 79
Number of suppliers based on certification criteria (such as label guidelines, product services, quality and safety, and other requirements) 13348 44
Percentage of suppliers contracted for material and equipment procurement that obtained ISO 9001 and ISO 14001 % 95+ 44

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2020 2021 2022 Report Pages
Complaints and Reports - Number of complaint calls received 700+ 800+ 800+ 79
Complaints and Reports - Valid complaints 147 345 381 79
Core Attributable Profit RMB billion 18.7 22.4 22.5 79
Customer satisfaction % 88 92.3 90.3 80
Net Assets RMB billion 192.7 221.9 233.2 79
Revenues RMB billion 184.5 223.4 250.6 79

Description of practices relating to observing and protecting intellectual property rights.

Indicator Unit 2020 2021 2022 Report Pages
Number of patent applications 113 262 280 81
Number of patent grants 33 112 112 81
Number of software copyright applications 39 50 46 81
Number of software copyright grants 39 50 46 81
Total number of patent grants (as of December 31, 2020) 45 81
Total number of patent grants (as of December 31, 2021) 278 81
Total number of patent grants (as of December 31, 2022) 390 81
Total number of software copyright grants (as of December 31, 2020) 54 81
Total number of software copyright grants (as of December 31, 2021) 138 81
Total number of software copyright grants (as of December 31, 2022) 184 81

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Indicator Unit 2020 2021 2022 Report Pages
Annual Risk Identification and Assessment - Number of audit activities 22 20+ 17+ 79
Annual Risk Identification and Assessment - Number of audit findings 160+ 50+ 125 79
ESG committee attendance rate % 100 13
ESG committee meetings 2 13
Percentage of employees who have signed the Code of Conduct % 100 15

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2020 2021 2022 Report Pages
Business Ethics - Number of employees that participated in the business code of conduct training and examinations (ten thousand people) 3.4 4.4 2.2 79
Business Ethics - Passing rate of the examinations % 100 100 100 79
Business ethics exam pass rate % 100 15
Number of employees who completed business ethics online training employees 7500 15
Number of participants in business ethics online training participants 22000 15
Total hours of business ethics training hours 4784 15

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2022 Report Pages
Participants in 'Three Crosses Talent Flowing Water Program' participants 6620 69

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2020 2021 2022 Report Pages
Charitable Donation RMB million 220 416 138 80

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Direct GHG Emissions (Scope 1) tCO₂e 10775.66 26522.6 21372.96
Indirect Energy Emissions (Scope 2) tCO₂e 538611.66 613568.31 587425.15
Total GHG Emissions tCO₂e 549387.33 640108.91 608098.11
Total GHG Emissions Intensity (By Revenue) tCO₂e/RMB10000 0.0298 0.02865 0.0243

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Total Hazardous Waste Tonnes 1578 1394 2415
Total Hazardous Waste Intensity (By Revenue) Tonnes/revenue of RMB 10000 0.000085 0.000006

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Non-Hazardous Waste Disposed Tonnes 31791297 6596210 8301417
Total Non-Hazardous Waste Intensity (By Revenue) Tonnes/revenue of RMB 10000 0.3 0.33

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2022 2030
Percentage of Reduction in GHG Intensity Compared to Last Year % 3
Reduction in GHG Intensity Compared to Last Year (By Area) % 3
Target Reduction in GHG Intensity Percentage by 2030 Compared to 2021 % 15

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Comprehensive Energy Consumption Intensity (By Revenue) tce/revenue of RMB 10000 0.0047 0.0047
Diesel Fuel Consumption L 104075.75 172776.02 225209.07
Gasoline Consumption L 289585.92 45529.14 31963.06
Natural Gas Consumption 4519720.7 12417416.16 9472925.12
Purchased Electricity kWh 583924179.03 790003794.37 814471619.54
Purchased Heating GJ 1667791.41
Total Energy Consumption tce 77868.91 112437.48 117944.09

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Water Consumption 29177141.13 23083950.82 22806286.3
Water Consumption Intensity (By Revenue) m³/revenue of RMB 10000 1.58 1.03 0.91

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2020 2021 2022
Number of Bachelor's Degree Employees person 13149
Number of Below Junior College Employees person 15098
Number of Doctoral Degree Employees person 301
Number of Employees Aged 30-50 person 17605 24461 17976
Number of Employees Aged Above 50 person 3964 2269 1417
Number of Employees Aged Below 30 person 13857 17155 12172
Number of Employees in Hong Kong person 20 14 6
Number of Employees in Hong Kong and Mainland China person 35426 44065 31565
Number of Employees in Mainland China person 35406 44051 31559
Number of Female Employees person 14488 17240 13423
Number of Full-time Employees person 31565
Number of General Employees person 32315 38561 27380
Number of Junior Management Employees person 2297 4268 3165
Number of Male Employees person 20938 26823 18142
Number of Master's Degree Employees person 3017
Number of Middle Management Employees person 719 1142 941
Number of Senior Management Employees person 95 94 79
Number of Total Employees person 35426 44063 31565
Percentage of Bachelor's Degree Employees % 41.67
Percentage of Below Junior College Employees % 47.87
Percentage of Doctoral Degree Employees % 0.95
Percentage of Employees Aged 30-50 % 49.71 55.53 56.98
Percentage of Employees Aged Above 50 % 11.19 5.15 4.49
Percentage of Employees Aged Below 30 % 39.13 38.94 38.59
Percentage of Employees in Hong Kong % 0.06 0.03 0.02
Percentage of Employees in Hong Kong and Mainland China % 100 100 100
Percentage of Employees in Mainland China % 99.94 99.97 99.98
Percentage of Female Employees % 40.88 39.13 42.54
Percentage of Full-time Employees % 100
Percentage of General Employees % 91.21 87.52 86.78
Percentage of Junior Management Employees % 6.49 9.69 10.03
Percentage of Male Employees % 59.12 60.87 57.52
Percentage of Master's Degree Employees % 9.56
Percentage of Middle Management Employees % 2.03 2.59 2.98
Percentage of Senior Management Employees % 0.27 0.21 0.25

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2020 2021 2022
Turnover Rate of Total Employees % 27 29 26.85

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2020 2021 2022
Number of People Receiving Training on Work Safety people 62000 68000 57000

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2022
Percentage of Trained Female Employees % 54.6
Percentage of Trained General Employees % 96.31
Percentage of Trained Male Employees % 45.4
Percentage of Trained Middle Management % 3.32
Percentage of Trained Senior Management % 0.37

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2020 2021 2022
Average Training Hours (Female) Hour 11.9167 39.23 52.5
Average Training Hours (General Employees) Hour 12.1134 42 46.4
Average Training Hours (Male) Hour 13.1455 43.26 41.5
Average Training Hours (Middle Management) Hour 17.4031 47.2 45
Average Training Hours (Senior Management) Hour 3.1645 36.18 37.9
Total Training Hours Hour 598906 1367128.6 1631235.5

Number of suppliers by geographical region.

Standard Indicator Unit 2020 2021 2022
Number of Suppliers in Hong Kong 44 46 57
Number of Suppliers in Mainland China 22774 123153 147368
Number of Suppliers in Overseas 16 474 413
Number of Total Suppliers 22344 123633 147838

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Standard Indicator Unit 2020 2021 2022
Number of Suppliers Signing Social Responsibility Code % 100 100 100

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2020 2021 2022
Total Number of Customer Complaints 700 800 800

Description of practices relating to observing and protecting intellectual property rights.

Standard Indicator Unit 2020 2021 2022
Accumulative Number of Patents Granted 45 278 390
Number of Patents Applied 113 262 280
Number of Patents Granted 33 112 112

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Standard Indicator Unit 2022
Percentage of Employees Anti-corruption Policies have been Communicated to % 100

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2020 2021 2022
Number of People Participated in Ethical Standards and Anti-corruption Training people 34000 44000 22000
Total Hours of Anti-corruption Training hours 4784

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2020 2021 2022
Total Public Welfare Donations RMB million 220 416 138
Total Social Investment RMB million 220 416 138