Sustainability Report 2022
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|---|
| Direct GHG emissions (Scope 1) - Hong Kong | Tonnes of CO₂e | 58 | 39 | 58 | 279 | 96 |
| Direct GHG emissions (Scope 1) - The Mainland | Tonnes of CO₂e | 11122 | 6592 | 4302 | 3952 | 96 |
| Direct GHG emissions (Scope 1) - Total | Tonnes of CO₂e | 4230 | 96 | |||
| Energy indirect GHG emissions (Scope 2, location-based) - Hong Kong | Tonnes of CO₂e | 28835 | 25923 | 20695 | 15172 | 96 |
| Energy indirect GHG emissions (Scope 2, location-based) - The Mainland | Tonnes of CO₂e | 71361 | 78618 | 77851 | 66829 | 96 |
| Energy indirect GHG emissions (Scope 2, location-based) - Total | Tonnes of CO₂e | 81461 | 96 | |||
| Energy indirect GHG emissions (Scope 2, market-based) - Hong Kong | Tonnes of CO₂e | 28835 | 25923 | 20695 | 15172 | 96 |
| Energy indirect GHG emissions (Scope 2, market-based) - The Mainland | Tonnes of CO₂e | 71361 | 78168 | 48055 | 52032 | 96 |
| Energy indirect GHG emissions (Scope 2, market-based) - Total | Tonnes of CO₂e | 67024 | 96 | |||
| GHG (Location-based) Intensity (tonnes of CO2e/1000 ft²) Hong Kong and the Mainland | tonnes of CO2e/1000 ft² | 9.94 | 9.03 | 8.48 | 7.24 | 36 |
| GHG intensity (Location-based) - Hong Kong | Tonnes of CO₂e/1000ft² | 10.27 | 9.2 | 7.41 | 5.8 | 96 |
| GHG intensity (Location-based) - The Mainland | Tonnes of CO₂e/1000ft² | 9.82 | 8.98 | 8.81 | 7.67 | 96 |
| GHG intensity (Location-based) - Total | Tonnes of CO₂e/1000ft² | 7.24 | 96 | |||
| GHG intensity (Market-based) - Hong Kong | Tonnes of CO₂e/1000ft² | 10.27 | 9.2 | 7.41 | 5.8 | 96 |
| GHG intensity (Market-based) - The Mainland | Tonnes of CO₂e/1000ft² | 9.82 | 8.98 | 5.61 | 6.12 | 96 |
| GHG intensity (Market-based) - Total | Tonnes of CO₂e/1000ft² | 6.05 | 96 | |||
| Other indirect GHG emissions (Scope 3) - Hong Kong | Tonnes of CO₂e | 692 | 560 | 528 | 464 | 96 |
| Other indirect GHG emissions (Scope 3) - The Mainland | Tonnes of CO₂e | 56 | 48 | 13 | 583 | 96 |
| Other indirect GHG emissions (Scope 3) - Total | Tonnes of CO₂e | 1047 | 96 | |||
| Scope 1 – Direct GHG Emissions (tonnes of CO2e) Hong Kong and the Mainland | tonnes of CO2e | 10197 | 10541 | 8546 | 6161 | 36 |
| Scope 2 – Energy Indirect GHG (Location-based) Emissions (tonnes of CO2e) Hong Kong and the Mainland | tonnes of CO2e | 101179 | 100531 | 94360 | 78210 | 36 |
| Scope 3 – Other Indirect GHG Emissions (tonnes of CO2e) Hong Kong and the Mainland | tonnes of CO2e | 748 | 690 | 541 | 1047 | 36 |
| Total GHG (Location-based) Emissions (tonnes of CO2e) Hong Kong and the Mainland | tonnes of CO2e | 112124 | 111781 | 103447 | 86738 | 36 |
| Total GHG emissions (Location-based) - Hong Kong | Tonnes of CO₂e | 29585 | 26522 | 21281 | 15915 | 96 |
| Total GHG emissions (Location-based) - The Mainland | Tonnes of CO₂e | 82539 | 85258 | 82166 | 70824 | 96 |
| Total GHG emissions (Location-based) - Total | Tonnes of CO₂e | 86738 | 96 | |||
| Total GHG emissions (Market-based) - Hong Kong | Tonnes of CO₂e | 29585 | 26522 | 21281 | 15915 | 96 |
| Total GHG emissions (Market-based) - The Mainland | Tonnes of CO₂e | 82539 | 85258 | 52370 | 56567 | 96 |
| Total GHG emissions (Market-based) - Total | Tonnes of CO₂e | 72481 | 96 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|---|
| Waste generated (Hazardous) - Hong Kong | Tonnes | 1.9 | 1.6 | 1.8 | 1.2 | 97 |
| Waste generated (Hazardous) - The Mainland | Tonnes | 4.1 | 6.4 | 5.8 | 6.5 | 97 |
| Waste generated (Hazardous) - Total | Tonnes | 7.7 | 97 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|---|
| C&D waste - Hong Kong | Tonnes | 10830 | 6796 | 53995 | 38605 | 97 |
| C&D waste - The Mainland | Tonnes | - | - | 10047 | 3943 | 97 |
| C&D waste - Total | Tonnes | 42548 | 97 | |||
| Clothes hanger recycled/reused - Hong Kong | Tonnes | 1 | 2 | 2 | 1 | 97 |
| Clothes hanger recycled/reused - The Mainland | Tonnes | - | - | - | - | 97 |
| Clothes hanger recycled/reused - Total | Tonnes | 1 | 97 | |||
| Clothes recycled/reused - Hong Kong | Tonnes | 7 | 4 | - | - | 97 |
| Clothes recycled/reused - The Mainland | Tonnes | - | - | 2 | 1 | 97 |
| Clothes recycled/reused - Total | Tonnes | 1 | 97 | |||
| Food waste recycled/reused - Hong Kong | Tonnes | 16 | 13 | 18 | 56 | 97 |
| Food waste recycled/reused - The Mainland | Tonnes | 215 | 2287 | 4430 | 4227 | 97 |
| Food waste recycled/reused - Total | Tonnes | 4283 | 97 | |||
| Glass recycled/reused - Hong Kong | Tonnes | 16 | 7 | 23 | 7 | 97 |
| Glass recycled/reused - The Mainland | Tonnes | - | - | 2 | 2 | 97 |
| Glass recycled/reused - Total | Tonnes | 9 | 97 | |||
| Mercury-free batteries recycled/reused - Hong Kong | Tonnes | - | 97 | |||
| Mercury-free batteries recycled/reused - The Mainland | Tonnes | - | 97 | |||
| Mercury-free batteries recycled/reused - Total | Tonnes | - | 97 | |||
| Metals recycled/reused - Hong Kong | Tonnes | 2 | 3 | 4 | 1 | 97 |
| Metals recycled/reused - The Mainland | Tonnes | 28 | 22 | 643 | 19 | 97 |
| Metals recycled/reused - Total | Tonnes | 20 | 97 | |||
| Paper recycled/reused - Hong Kong | Tonnes | 291 | 286 | 299 | 241 | 97 |
| Paper recycled/reused - The Mainland | Tonnes | 527 | 355 | 356 | 236 | 97 |
| Paper recycled/reused - Total | Tonnes | 477 | 97 | |||
| Plastic recycled/reused - Hong Kong | Tonnes | 2 | 5 | 14 | 10 | 97 |
| Plastic recycled/reused - The Mainland | Tonnes | 59 | 63 | 61 | 48 | 97 |
| Plastic recycled/reused - Total | Tonnes | 58 | 97 | |||
| Waste disposal (Non-hazardous) - Hong Kong | Tonnes | 8014 | 8047 | 15670 | 39269 | 97 |
| Waste disposal (Non-hazardous) - The Mainland | Tonnes | 58998 | 52470 | 335939 | 331959 | 97 |
| Waste disposal (Non-hazardous) - Total | Tonnes | 371229 | 97 | |||
| Waste generated (Non-hazardous) - Hong Kong | Tonnes | 19178 | 15162 | 70024 | 78191 | 97 |
| Waste generated (Non-hazardous) - The Mainland | Tonnes | 59826 | 55498 | 351479 | 340435 | 97 |
| Waste generated (Non-hazardous) - Total | Tonnes | 418626 | 97 | |||
| Waste recycled/reused (Non-hazardous) - Total | Tonnes | 47398 | 97 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2020 | 2021 | 2022 | 2025 | 2030 | Report Pages |
|---|---|---|---|---|---|---|---|
| Carbon Intensity Reduction (baseline year FY2017) | % | -15.7 | -20.8 | -32.4 | 47 | ||
| Provide free carbon audits to the office tenants in owned and managed commercial properties | % of owned and managed commercial properties | 50 | 75 | 47 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2019 | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|---|
| Construction projects implementing waste recycling programmes | % increase compared to 2021 | 15 | 17 | |||
| Waste recycled/reused (Non-hazardous) - Hong Kong | Tonnes | 11164 | 7116 | 54353 | 38922 | 97 |
| Waste recycled/reused (Non-hazardous) - The Mainland | Tonnes | 828 | 2728 | 15540 | 8476 | 97 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|---|
| Diesel consumption - Hong Kong | GJ | 77 | 121 | 162 | 7 | 98 |
| Diesel consumption - The Mainland | GJ | 240 | 124 | 98 | ||
| Diesel consumption - Total | GJ | 131 | 98 | |||
| Electricity consumption - Hong Kong | GJ | 181020 | 161229 | 162901 | 113020 | 98 |
| Electricity consumption - The Mainland | GJ | 402914 | 440928 | 438213 | 390479 | 98 |
| Electricity consumption - Total | GJ | 503499 | 98 | |||
| Energy Intensity (GJ/1000 ft²) Hong Kong and the Mainland | GJ/1000 ft² | 60.39 | 56.57 | 58.9 | 51.75 | 36 |
| Energy consumption data coverage as a percentage of total floor area, Office | % | 75.4% | 75.4% | 85 | ||
| Energy consumption data coverage as a percentage of total floor area, Residential | % | 1.0% | 1.1% | 85 | ||
| Energy consumption data coverage as a percentage of total floor area, Retail | % | 62.1% | 62.3% | 85 | ||
| Energy consumption intensity - Hong Kong | GJ/1000ft² | 63.1 | 56.1 | 57 | 41.4 | 98 |
| Energy consumption intensity - The Mainland | GJ/1000ft² | 59.5 | 56.7 | 59.5 | 54.8 | 98 |
| Energy consumption intensity - Total | GJ/1000ft² | 51.8 | 98 | |||
| Heat consumption - Hong Kong | GJ | - | - | - | - | 98 |
| Heat consumption - The Mainland | GJ | 36303 | 37572 | 34144 | 40473 | 98 |
| Heat consumption - Total | GJ | 40473 | 98 | |||
| Like-for-like percentage change in energy consumption for the portfolio area with data coverage, Office | % | 88.3% | 85 | |||
| Like-for-like percentage change in energy consumption for the portfolio area with data coverage, Residential | % | 62.4% | 85 | |||
| Like-for-like percentage change in energy consumption for the portfolio area with data coverage, Retail | % | 90.2% | 85 | |||
| Natural Gas consumption - Hong Kong | GJ | - | - | - | - | 98 |
| Natural Gas consumption - The Mainland | GJ | 60297 | 60007 | 82386 | 75509 | 98 |
| Natural Gas consumption - Total | GJ | 75509 | 98 | |||
| Percentage of eligible portfolio that has an energy rating, Office | % | 72.9% | 100% | 85 | ||
| Percentage of eligible portfolio that has an energy rating, Residential | % | 82.2% | 91.9% | 85 | ||
| Percentage of eligible portfolio that has an energy rating, Retail | % | 99.1% | 100% | 85 | ||
| Percentage of tenants that are separately metered or submetered for grid electricity consumption, Office | % | 100 | 100 | 87 | ||
| Percentage of tenants that are separately metered or submetered for grid electricity consumption, Residential | % | 100 | 100 | 87 | ||
| Percentage of tenants that are separately metered or submetered for grid electricity consumption, Retail | % | 100 | 100 | 87 | ||
| Petrol Liquefied Petroleum Gas (LPG) consumption - Hong Kong | GJ | 51 | 52 | 32 | - | 98 |
| Petrol Liquefied Petroleum Gas (LPG) consumption - The Mainland | GJ | - | - | - | - | 98 |
| Petrol Liquefied Petroleum Gas (LPG) consumption - Total | GJ | - | 98 | |||
| Petrol consumption - Hong Kong | GJ | 610 | 327 | 542 | 521 | 98 |
| Petrol consumption - The Mainland | GJ | 90 | 38 | 67 | 17 | 98 |
| Petrol consumption - Total | GJ | 538 | 98 | |||
| Total Energy Consumption (GJ) Hong Kong and the Mainland | GJ | 681362 | 700274 | 718688 | 620149 | 36 |
| Total energy consumed by percentage grid electricity, Office | % | 63.0% | 52.9% | 85 | ||
| Total energy consumed by percentage grid electricity, Residential | % | 74.7% | 65.0% | 85 | ||
| Total energy consumed by percentage grid electricity, Retail | % | 74.9% | 79.7% | 85 | ||
| Total energy consumed by percentage renewable, Office | % | 16.4% | 25.9% | 85 | ||
| Total energy consumed by percentage renewable, Residential | % | 9.1% | 10.5% | 85 | ||
| Total energy consumed by percentage renewable, Retail | % | 9.0% | 3.6% | 85 | ||
| Total energy consumed by portfolio area with data coverage, Office | GJ | 658949.8 | 582037.9 | 85 | ||
| Total energy consumed by portfolio area with data coverage, Residential | GJ | 179381.8 | 111922.1 | 85 | ||
| Total energy consumed by portfolio area with data coverage, Retail | GJ | 642348.1 | 579332 | 85 | ||
| Total energy consumption - Hong Kong | GJ | 181758 | 161729 | 163637 | 113548 | 98 |
| Total energy consumption - The Mainland | GJ | 499603 | 538545 | 555051 | 506601 | 98 |
| Total energy consumption - Total | GJ | 620149 | 98 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|---|
| Like-for-like percentage change in water withdrawn for portfolio area with data coverage, Office | % | 94.4% | 86 | |||
| Like-for-like percentage change in water withdrawn for portfolio area with data coverage, Residential | % | 55.4% | 86 | |||
| Like-for-like percentage change in water withdrawn for portfolio area with data coverage, Retail | % | 89.3% | 86 | |||
| Percentage of tenants that are separately metered or submetered for water withdrawals, Office | % | 100 | 100 | 87 | ||
| Percentage of tenants that are separately metered or submetered for water withdrawals, Residential | % | 100 | 100 | 87 | ||
| Percentage of tenants that are separately metered or submetered for water withdrawals, Retail | % | 100 | 100 | 87 | ||
| Total freshwater consumption - Hong Kong | 1000m³ | 182 | 175¹⁵ | 195 | 116 | 98 |
| Total freshwater consumption - The Mainland | 1000m³ | 1069 | 1127 | 1103 | 931 | 98 |
| Total freshwater consumption - Total | 1000m³ | 1047 | 98 | |||
| Total water withdrawn by percentage in regions with High or Extremely High Baseline Water Stress, Office | % | 87.9% | 89.1% | 86 | ||
| Total water withdrawn by percentage in regions with High or Extremely High Baseline Water Stress, Residential | % | 71.3% | 93.8% | 86 | ||
| Total water withdrawn by percentage in regions with High or Extremely High Baseline Water Stress, Retail | % | 76.1% | 79.6% | 86 | ||
| Total water withdrawn by portfolio area with data coverage, Office | Thousand m³ | 1184.7 | 1118.3 | 86 | ||
| Total water withdrawn by portfolio area with data coverage, Residential | Thousand m³ | 253.7 | 140.6 | 86 | ||
| Total water withdrawn by portfolio area with data coverage, Retail | Thousand m³ | 1412.4 | 1261.3 | 86 | ||
| Water consumption intensity - Hong Kong | m³/ft² | 0.063 | 0.061¹⁵ | 0.068 | 0.042 | 98 |
| Water consumption intensity - The Mainland | m³/ft² | 0.127 | 0.119 | 0.118 | 0.101 | 98 |
| Water consumption intensity - Total | m³/ft² | 0.087 | 98 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Energy Saving (baseline year FY2017) | % | -18.6 | -15.3 | -25.6 | 47 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Water withdrawal data coverage as a percentage of total floor area, Office | % | 100% | 100% | 86 |
| Water withdrawal data coverage as a percentage of total floor area, Residential | % | 21.0% | 22.4% | 86 |
| Water withdrawal data coverage as a percentage of total floor area, Residential (second metric) | % | 38.7% | 39.9% | 86 |
| Water withdrawal data coverage as a percentage of total floor area, Retail | % | 77.4% | 77.7% | 86 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2019 | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|---|
| Total paper consumption - Hong Kong | Tonnes | 13.5 | 12.6 | 4.6 | 2.3 | 98 |
| Total paper consumption - The Mainland | Tonnes | 8.9 | 8.5 | 2.6 | 9.3 | 98 |
| Total paper consumption - Total | Tonnes | 11.6 | 98 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2022 | 2030 | Report Pages |
|---|---|---|---|---|
| Properties obtained sustainable building certification | % | 88 | 47 | |
| Provide green leasing as an option to the office tenants in owned and managed commercial properties | % of owned and managed commercial properties | 30 | 47 |
Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Investment properties adopt climate-resilient building features | % | 83 | 47 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Average employment tenure, Female, Hong Kong | years | 7 | 7.5 | 7.1 | 103 |
| Average employment tenure, Female, The Mainland | years | 6.3 | 5.7 | 5.9 | 103 |
| Average employment tenure, Hong Kong | years | 6.8 | 7.2 | 7.1 | 103 |
| Average employment tenure, Male, Hong Kong | years | 6.6 | 7 | 7.2 | 103 |
| Average employment tenure, Male, The Mainland | years | 6.8 | 6.2 | 6.4 | 103 |
| Average employment tenure, The Mainland | years | 6.6 | 6 | 6.2 | 103 |
| Days scheduled to work (Female) | days | 475000 | 451000 | 468500 | 106 |
| Days scheduled to work (Hong Kong) | days | 434750 | 389750 | 387500 | 106 |
| Days scheduled to work (Hong Kong, Female) | days | 159750 | 133500 | 135000 | 106 |
| Days scheduled to work (Hong Kong, Male) | days | 275000 | 256250 | 252500 | 106 |
| Days scheduled to work (Male) | days | 755250 | 742750 | 760250 | 106 |
| Days scheduled to work (The Mainland) | days | 795500 | 804000 | 841250 | 106 |
| Days scheduled to work (The Mainland, Female) | days | 315250 | 317500 | 333500 | 106 |
| Days scheduled to work (The Mainland, Male) | days | 480250 | 486500 | 507750 | 106 |
| Days scheduled to work (Total) | days | 1230250 | 1193750 | 1228750 | 106 |
| Employee turnover - Part-time | 9 | 102 | |||
| New hires - Permanent (Hong Kong) | 300 | 366 | 367 | 101 | |
| New hires - Permanent (Hong Kong) percentage | 19.1% | 23.6% | 24.5% | 101 | |
| New hires - Permanent (The Mainland) | 489 | 701 | 826 | 101 | |
| New hires - Permanent (The Mainland) percentage | 15.4% | 21.8% | 24.5% | 101 | |
| New hires - Permanent (Total) | 1193 | 101 | |||
| New hires - Permanent (Total) percentage | 24.5% | 101 | |||
| New hires - Permanent Female (Hong Kong) | 84 | 120 | 166 | 101 | |
| New hires - Permanent Female (Hong Kong) percentage | 15.5% | 22.6% | 31.5% | 101 | |
| New hires - Permanent Female (The Mainland) | 208 | 270 | 334 | 101 | |
| New hires - Permanent Female (The Mainland) percentage | 16.6% | 21.3% | 25.0% | 101 | |
| New hires - Permanent Female (Total) | 500 | 101 | |||
| New hires - Permanent Female (Total) percentage | 26.9% | 101 | |||
| New hires - Permanent Male (Hong Kong) | 216 | 246 | 201 | 101 | |
| New hires - Permanent Male (Hong Kong) percentage | 21.0% | 24.1% | 20.7% | 101 | |
| New hires - Permanent Male (The Mainland) | 281 | 431 | 492 | 101 | |
| New hires - Permanent Male (The Mainland) percentage | 14.6% | 22.1% | 24.2% | 101 | |
| New hires - Permanent Male (Total) | 693 | 101 | |||
| New hires - Permanent Male (Total) percentage | 23.1% | 101 | |||
| New hires - Temporary/fixed term (Hong Kong) | 51 | 6 | 6 | 101 | |
| New hires - Temporary/fixed term (Hong Kong) percentage | 30.0% | 75.0% | 11.3% | 101 | |
| New hires - Temporary/fixed term (The Mainland) | 17 | 101 | |||
| New hires - Temporary/fixed term (The Mainland) percentage | 242.9% | 0% | 0% | 101 | |
| New hires - Temporary/fixed term (Total) | 6 | 101 | |||
| New hires - Temporary/fixed term (Total) percentage | 11.3% | 101 | |||
| New hires - Temporary/fixed term Female (Hong Kong) | 30 | 3 | 3 | 101 | |
| New hires - Temporary/fixed term Female (Hong Kong) percentage | 30.9% | 150.0% | 23.1% | 101 | |
| New hires - Temporary/fixed term Female (The Mainland) | 12 | 101 | |||
| New hires - Temporary/fixed term Female (The Mainland) percentage | 240.0% | 0% | 0% | 101 | |
| New hires - Temporary/fixed term Female (Total) | 3 | 101 | |||
| New hires - Temporary/fixed term Female (Total) percentage | 23.1% | 101 | |||
| New hires - Temporary/fixed term Male (Hong Kong) | 21 | 3 | 3 | 101 | |
| New hires - Temporary/fixed term Male (Hong Kong) percentage | 28.8% | 50.0% | 7.5% | 101 | |
| New hires - Temporary/fixed term Male (The Mainland) | 5 | 101 | |||
| New hires - Temporary/fixed term Male (The Mainland) percentage | 250.0% | 0% | 0% | 101 | |
| New hires - Temporary/fixed term Male (Total) | 3 | 101 | |||
| New hires - Temporary/fixed term Male (Total) percentage | 7.5% | 101 | |||
| Number of assets, Office | 13 | 13 | 89 | ||
| Number of assets, Residential | 19 | 13 | 89 | ||
| Number of assets, Retail | 18 | 17 | 89 | ||
| Number of employees by age group - 30 to 50 | 2932 | 99 | |||
| Number of employees by age group - 30 to 50 - Hong Kong | 732 | 696 | 676 | 99 | |
| Number of employees by age group - 30 to 50 - The Mainland | 2260 | 2160 | 2256 | 99 | |
| Number of employees by age group - Over 50 | 1078 | 99 | |||
| Number of employees by age group - Over 50 - Hong Kong | 667 | 673 | 693 | 99 | |
| Number of employees by age group - Over 50 - The Mainland | 410 | 409 | 385 | 99 | |
| Number of employees by age group - Under 30 | 905 | 99 | |||
| Number of employees by age group - Under 30 - Hong Kong | 340 | 190 | 181 | 99 | |
| Number of employees by age group - Under 30 - The Mainland | 512 | 647 | 724 | 99 | |
| Number of employees by category - General Staff | 4098 | 99 | |||
| Number of employees by category - General Staff - Hong Kong | 1454 | 1260 | 1233 | 99 | |
| Number of employees by category - General Staff - The Mainland | 2759 | 2762 | 2865 | 99 | |
| Number of employees by category - Management | 212 | 99 | |||
| Number of employees by category - Management - Hong Kong | 79 | 87 | 86 | 99 | |
| Number of employees by category - Management - The Mainland | 103 | 117 | 126 | 99 | |
| Number of employees by category - Managerial | 605 | 99 | |||
| Number of employees by category - Managerial - Hong Kong | 206 | 212 | 231 | 99 | |
| Number of employees by category - Managerial - The Mainland | 320 | 337 | 374 | 99 | |
| Number of employees by employment contract - Permanent | 4862 | 99 | |||
| Number of employees by employment contract - Permanent - Female | 1861 | 99 | |||
| Number of employees by employment contract - Permanent - Female - Hong Kong | 542 | 532 | 527 | 99 | |
| Number of employees by employment contract - Permanent - Female - The Mainland | 1256 | 1270 | 1334 | 99 | |
| Number of employees by employment contract - Permanent - Hong Kong | 1569 | 1551 | 1497 | 99 | |
| Number of employees by employment contract - Permanent - Male | 3001 | 99 | |||
| Number of employees by employment contract - Permanent - Male - Hong Kong | 1027 | 1019 | 970 | 99 | |
| Number of employees by employment contract - Permanent - Male - The Mainland | 1919 | 1946 | 2031 | 99 | |
| Number of employees by employment contract - Permanent - The Mainland | 3175 | 3216 | 3365 | 99 | |
| Number of employees by employment contract - Temporary/fixed term | 53 | 99 | |||
| Number of employees by employment contract - Temporary/fixed term - Female | 13 | 99 | |||
| Number of employees by employment contract - Temporary/fixed term - Female - Hong Kong | 97 | 2 | 13 | 99 | |
| Number of employees by employment contract - Temporary/fixed term - Female - The Mainland | 5 | 99 | |||
| Number of employees by employment contract - Temporary/fixed term - Hong Kong | 170 | 8 | 53 | 99 | |
| Number of employees by employment contract - Temporary/fixed term - Male | 40 | 99 | |||
| Number of employees by employment contract - Temporary/fixed term - Male - Hong Kong | 73 | 6 | 40 | 99 | |
| Number of employees by employment contract - Temporary/fixed term - Male - The Mainland | 2 | 99 | |||
| Number of employees by employment contract - Temporary/fixed term - The Mainland | 7 | 99 | |||
| Number of employees by employment type - Full-time | 4909 | 99 | |||
| Number of employees by employment type - Full-time - Female | 1869 | 99 | |||
| Number of employees by employment type - Full-time - Female - Hong Kong | 537 | 529 | 535 | 99 | |
| Number of employees by employment type - Full-time - Female - The Mainland | 1256 | 1270 | 1334 | 99 | |
| Number of employees by employment type - Full-time - Hong Kong | 1545 | 1554 | 1544 | 99 | |
| Number of employees by employment type - Full-time - Male | 3040 | 99 | |||
| Number of employees by employment type - Full-time - Male - Hong Kong | 1008 | 1025 | 1009 | 99 | |
| Number of employees by employment type - Full-time - Male - The Mainland | 1919 | 1946 | 2031 | 99 | |
| Number of employees by employment type - Full-time - The Mainland | 3175 | 3216 | 3365 | 99 | |
| Number of employees by employment type - Part-time | 6 | 99 | |||
| Number of employees by employment type - Part-time - Female | 5 | 99 | |||
| Number of employees by employment type - Part-time - Female - Hong Kong | 102 | 5 | 5 | 99 | |
| Number of employees by employment type - Part-time - Female - The Mainland | 5 | 99 | |||
| Number of employees by employment type - Part-time - Hong Kong | 194 | 5 | 6 | 99 | |
| Number of employees by employment type - Part-time - Male | 1 | 99 | |||
| Number of employees by employment type - Part-time - Male - Hong Kong | 92 | 1 | 99 | ||
| Number of employees by employment type - Part-time - Male - The Mainland | 2 | 99 | |||
| Number of employees by employment type - Part-time - The Mainland | 7 | 99 | |||
| Number of employees by gender - Female | 1874 | 99 | |||
| Number of employees by gender - Female - Hong Kong | 639 | 534 | 540 | 99 | |
| Number of employees by gender - Female - The Mainland | 1261 | 1270 | 1334 | 99 | |
| Number of employees by gender - Male | 3041 | 99 | |||
| Number of employees by gender - Male - Hong Kong | 1100 | 1025 | 1010 | 99 | |
| Number of employees by gender - Male - The Mainland | 1921 | 1946 | 2031 | 99 | |
| Number of hours worked (Hong Kong) | hours | 2591592 | 3118000 | 3100000 | 106, 107 |
| Number of hours worked (The Mainland) | hours | 3092336 | 6432000 | 13140592 | 106, 107 |
| Number of hours worked (Total) | hours | 5683982 | 9550000 | 9830000 | 106, 107 |
| Number of new hires by age group - 30 to 50 - Hong Kong | 123 | 149 | 167 | 100 | |
| Number of new hires by age group - 30 to 50 - The Mainland | 267 | 382 | 476 | 100 | |
| Number of new hires by age group - 30 to 50 - Total | 643 | 100 | |||
| Number of new hires by age group - Over 50 - Hong Kong | 105 | 107 | 97 | 100 | |
| Number of new hires by age group - Over 50 - The Mainland | 18 | 20 | 12 | 100 | |
| Number of new hires by age group - Over 50 - Total | 109 | 100 | |||
| Number of new hires by age group - Under 30 - Hong Kong | 123 | 116 | 109 | 100 | |
| Number of new hires by age group - Under 30 - The Mainland | 221 | 299 | 338 | 100 | |
| Number of new hires by age group - Under 30 - Total | 447 | 100 | |||
| Number of new hires by employee category - General Staff - Hong Kong | 329 | 324 | 100 | ||
| Number of new hires by employee category - General Staff - The Mainland | 445 | 613 | 711 | 100 | |
| Number of new hires by employee category - General Staff - Total | 1035 | 100 | |||
| Number of new hires by employee category - Management - Hong Kong | 14 | 9 | 100 | ||
| Number of new hires by employee category - Management - The Mainland | 14 | 24 | 12 | 100 | |
| Number of new hires by employee category - Management - Total | 21 | 100 | |||
| Number of new hires by employee category - Managerial - Hong Kong | 29 | 40 | 100 | ||
| Number of new hires by employee category - Managerial - The Mainland | 47 | 64 | 103 | 100 | |
| Number of new hires by employee category - Managerial - Total | 143 | 100 | |||
| Number of new hires by employment type - Full-time - Female - Hong Kong | 123 | 168 | 100 | ||
| Number of new hires by employment type - Full-time - Female - The Mainland | 208 | 270 | 334 | 100 | |
| Number of new hires by employment type - Full-time - Female - Total | 502 | 100 | |||
| Number of new hires by employment type - Full-time - Hong Kong | 309 | 372 | 372 | 100 | |
| Number of new hires by employment type - Full-time - Male - Hong Kong | 249 | 204 | 100 | ||
| Number of new hires by employment type - Full-time - Male - The Mainland | 281 | 431 | 492 | 100 | |
| Number of new hires by employment type - Full-time - Male - Total | 696 | 100 | |||
| Number of new hires by employment type - Full-time - The Mainland | 489 | 701 | 826 | 100 | |
| Number of new hires by employment type - Full-time - Total | 1198 | 100 | |||
| Number of new hires by employment type - Part-time - Female - Hong Kong | 1 | 100 | |||
| Number of new hires by employment type - Part-time - Female - The Mainland | 12 | 100 | |||
| Number of new hires by employment type - Part-time - Female - Total | 1 | 100 | |||
| Number of new hires by employment type - Part-time - Hong Kong | 1 | 100 | |||
| Number of new hires by employment type - Part-time - Male - The Mainland | 5 | 100 | |||
| Number of new hires by employment type - Part-time - The Mainland | 17 | 100 | |||
| Number of new hires by employment type - Part-time - Total | 1 | 100 | |||
| Number of new hires by gender - Female - Hong Kong | 114 | 123 | 169 | 100 | |
| Number of new hires by gender - Female - The Mainland | 220 | 270 | 334 | 100 | |
| Number of new hires by gender - Female - Total | 503 | 100 | |||
| Number of new hires by gender - Male - Hong Kong | 237 | 249 | 204 | 100 | |
| Number of new hires by gender - Male - The Mainland | 286 | 431 | 492 | 100 | |
| Number of new hires by gender - Male - Total | 696 | 100 | |||
| Rate of new hires by age group - 30 to 50 - Hong Kong | 16.8% | 21.4% | 24.7% | 100 | |
| Rate of new hires by age group - 30 to 50 - The Mainland | 11.8% | 17.7% | 21.1% | 100 | |
| Rate of new hires by age group - 30 to 50 - Total | 21.9% | 100 | |||
| Rate of new hires by age group - Over 50 - Hong Kong | 15.7% | 15.9% | 14.0% | 100 | |
| Rate of new hires by age group - Over 50 - The Mainland | 4.4% | 4.9% | 3.1% | 100 | |
| Rate of new hires by age group - Over 50 - Total | 10.1% | 100 | |||
| Rate of new hires by age group - Under 30 - Hong Kong | 36.2% | 61.1% | 60.2% | 100 | |
| Rate of new hires by age group - Under 30 - The Mainland | 43.2% | 46.2% | 46.7% | 100 | |
| Rate of new hires by age group - Under 30 - Total | 49.4% | 100 | |||
| Rate of new hires by employee category - General Staff - Hong Kong | 26.1% | 26.3% | 100 | ||
| Rate of new hires by employee category - General Staff - The Mainland | 16.1% | 22.2% | 24.8% | 100 | |
| Rate of new hires by employee category - General Staff - Total | 25.3% | 100 | |||
| Rate of new hires by employee category - Management - Hong Kong | 16.1% | 10.5% | 100 | ||
| Rate of new hires by employee category - Management - The Mainland | 13.6% | 20.5% | 9.5% | 100 | |
| Rate of new hires by employee category - Management - Total | 9.9% | 100 | |||
| Rate of new hires by employee category - Managerial - Hong Kong | 13.7% | 17.3% | 100 | ||
| Rate of new hires by employee category - Managerial - The Mainland | 14.7% | 19.0% | 27.5% | 100 | |
| Rate of new hires by employee category - Managerial - Total | 23.6% | 100 | |||
| Rate of new hires by employment type - Full-time - Female - Hong Kong | 23.3% | 31.4% | 100 | ||
| Rate of new hires by employment type - Full-time - Female - The Mainland | 16.6% | 21.3% | 25.0% | 100 | |
| Rate of new hires by employment type - Full-time - Female - Total | 26.9% | 100 | |||
| Rate of new hires by employment type - Full-time - Hong Kong | 20.0% | 23.9% | 24.1% | 100 | |
| Rate of new hires by employment type - Full-time - Male - Hong Kong | 24.3% | 20.2% | 100 | ||
| Rate of new hires by employment type - Full-time - Male - The Mainland | 14.6% | 22.1% | 24.2% | 100 | |
| Rate of new hires by employment type - Full-time - Male - Total | 22.9% | 100 | |||
| Rate of new hires by employment type - Full-time - The Mainland | 15.4% | 21.8% | 24.5% | 100 | |
| Rate of new hires by employment type - Full-time - Total | 24.4% | 100 | |||
| Rate of new hires by employment type - Part-time - Female - Hong Kong | 20.0% | 100 | |||
| Rate of new hires by employment type - Part-time - Female - The Mainland | 240.0% | 0% | 0% | 100 | |
| Rate of new hires by employment type - Part-time - Female - Total | 20.0% | 100 | |||
| Rate of new hires by employment type - Part-time - Hong Kong | 16.7% | 100 | |||
| Rate of new hires by employment type - Part-time - Male - Hong Kong | 0% | 100 | |||
| Rate of new hires by employment type - Part-time - Male - The Mainland | 250.0% | 0% | 0% | 100 | |
| Rate of new hires by employment type - Part-time - Male - Total | 0% | 100 | |||
| Rate of new hires by employment type - Part-time - The Mainland | 242.9% | 0% | 0% | 100 | |
| Rate of new hires by employment type - Part-time - Total | 16.7% | 100 | |||
| Rate of new hires by gender - Female - Hong Kong | 17.8% | 23.0% | 31.3% | 100 | |
| Rate of new hires by gender - Female - The Mainland | 17.4% | 21.3% | 25.0% | 100 | |
| Rate of new hires by gender - Female - Total | 26.8% | 100 | |||
| Rate of new hires by gender - Male - Hong Kong | 21.5% | 24.3% | 20.2% | 100 | |
| Rate of new hires by gender - Male - The Mainland | 14.9% | 22.1% | 24.2% | 100 | |
| Rate of new hires by gender - Male - Total | 22.9% | 100 | |||
| Ratio of basic salary of female to male employees - General Staff (Hong Kong) | 1:0.98 | 1:1 | 1:0.96 | 101 | |
| Ratio of basic salary of female to male employees - General Staff (The Mainland) | 1:0.63 | 1:0.64 | 1:0.69 | 101 | |
| Ratio of basic salary of female to male employees - Management (Hong Kong) | 1:0.82 | 1:0.97 | 1:0.97 | 101 | |
| Ratio of basic salary of female to male employees - Management (The Mainland) | 1:1.07 | 1:1.05 | 1:1.31 | 101 | |
| Ratio of basic salary of female to male employees - Managerial (Hong Kong) | 1:0.95 | 1:0.97 | 1:0.88 | 101 | |
| Ratio of basic salary of female to male employees - Managerial (The Mainland) | 1:0.94 | 1:0.91 | 1:1.07 | 101 | |
| Ratio of remuneration of female to male employees - General Staff (Hong Kong) | 1:1 | 101 | |||
| Ratio of remuneration of female to male employees - Management (Hong Kong) | 1:0.82 | 1:0.97 | 1:0.97 | 101 | |
| Ratio of remuneration of female to male employees - Management (The Mainland) | 1:1.05 | 1:1.05 | 1:1.05 | 101 | |
| Ratio of remuneration of female to male employees - Managerial (Hong Kong) | 1:1.05 | 1:1.01 | 1:1.02 | 101 | |
| Ratio of remuneration of female to male employees - Managerial (The Mainland) | 1:0.76 | 1:0.77 | 1:0.98 | 101 | |
| Senior positions held by women | % increase compared to 2021 | 3 | 17 | ||
| Total number of employees | 4915 | 99 | |||
| Total number of employees - Hong Kong | 1739 | 1559 | 1550 | 99 | |
| Total number of employees - The Mainland | 3182 | 3216 | 3365 | 99 | |
| Total number of employees that should return to work after parental leave ended - Female - Hong Kong | 5 | 11 | 9 | 104 | |
| Total number of employees that should return to work after parental leave ended - Female - The Mainland | 61 | 41 | 36 | 104 | |
| Total number of employees that should return to work after parental leave ended - Female - Total | 45 | 104 | |||
| Total number of employees that should return to work after parental leave ended - Male - Hong Kong | 6 | 16 | 11 | 104 | |
| Total number of employees that should return to work after parental leave ended - Male - The Mainland | 36 | 35 | 32 | 104 | |
| Total number of employees that should return to work after parental leave ended - Male - Total | 43 | 104 | |||
| Total number of employees that took parental leave - Female - Hong Kong | 5 | 11 | 9 | 104 | |
| Total number of employees that took parental leave - Female - The Mainland | 72 | 57 | 47 | 104 | |
| Total number of employees that took parental leave - Female - Total | 56 | 104 | |||
| Total number of employees that took parental leave - Male - Hong Kong | 6 | 16 | 11 | 104 | |
| Total number of employees that took parental leave - Male - The Mainland | 39 | 35 | 35 | 104 | |
| Total number of employees that took parental leave - Male - Total | 46 | 104 | |||
| Total number of employees that were entitled to parental leave - Female - Hong Kong | 542 | 532 | 540 | 104 | |
| Total number of employees that were entitled to parental leave - Female - The Mainland | 1256 | 1270 | 1580 | 104 | |
| Total number of employees that were entitled to parental leave - Female - Total | 2120 | 104 | |||
| Total number of employees that were entitled to parental leave - Male - Hong Kong | 1027 | 1019 | 1010 | 104 | |
| Total number of employees that were entitled to parental leave - Male - The Mainland | 1919 | 1946 | 2409 | 104 | |
| Total number of employees that were entitled to parental leave - Male - Total | 3419 | 104 | |||
| Total number of new hires - Hong Kong | 351 | 372 | 373 | 100 | |
| Total number of new hires - The Mainland | 506 | 701 | 826 | 100 | |
| Total number of new hires - Total | 1199 | 100 | |||
| Total rate of new hires - Hong Kong | 20.2% | 23.9% | 24.1% | 100 | |
| Total rate of new hires - The Mainland | 15.9% | 21.8% | 24.5% | 100 | |
| Total rate of new hires - Total | 24.4% | 100 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Absentee rate (Hong Kong, Female) | % | 1.46% | 0.11% | 2.60% | 106 |
| Absentee rate (Hong Kong, Male) | % | 1.07% | 0.22% | 2.66% | 106 |
| Absentee rate (The Mainland) | % | 2.62% | 2.51% | 5.16% | 106 |
| Absentee rate (The Mainland, Female) | % | 3.67% | 2.74% | 5.82% | 106 |
| Absentee rate (The Mainland, Male) | % | 1.93% | 2.35% | 4.73% | 106 |
| Employee turnover - 30 to 50 | 506 | 102 | |||
| Employee turnover - 30 to 50 - Hong Kong | 134 | 151 | 171 | 102 | |
| Employee turnover - 30 to 50 - The Mainland | 314 | 315 | 335 | 102 | |
| Employee turnover - Female | 410 | 102 | |||
| Employee turnover - Female - Hong Kong | 193 | 133 | 164 | 102 | |
| Employee turnover - Female - The Mainland | 238 | 226 | 246 | 102 | |
| Employee turnover - Full-time | 998 | 102 | |||
| Employee turnover - Full-time - Female | 409 | 102 | |||
| Employee turnover - Full-time - Female - Hong Kong | 78 | 131 | 163 | 102 | |
| Employee turnover - Full-time - Female - The Mainland | 226 | 226 | 246 | 102 | |
| Employee turnover - Full-time - Hong Kong | 263 | 388 | 374 | 102 | |
| Employee turnover - Full-time - Male | 589 | 102 | |||
| Employee turnover - Full-time - Male - Hong Kong | 185 | 257 | 211 | 102 | |
| Employee turnover - Full-time - Male - The Mainland | 307 | 357 | 378 | 102 | |
| Employee turnover - Full-time - The Mainland | 533 | 583 | 624 | 102 | |
| Employee turnover - General Staff | 867 | 102 | |||
| Employee turnover - General Staff - Hong Kong | 448 | 349 | 325 | 102 | |
| Employee turnover - General Staff - The Mainland | 506 | 532 | 542 | 102 | |
| Employee turnover - Male | 597 | 102 | |||
| Employee turnover - Male - Hong Kong | 275 | 257 | 219 | 102 | |
| Employee turnover - Male - The Mainland | 315 | 357 | 378 | 102 | |
| Employee turnover - Management | 34 | 102 | |||
| Employee turnover - Management - Hong Kong | 6 | 11 | 14 | 102 | |
| Employee turnover - Management - The Mainland | 11 | 10 | 20 | 102 | |
| Employee turnover - Managerial | 106 | 102 | |||
| Employee turnover - Managerial - Hong Kong | 14 | 30 | 44 | 102 | |
| Employee turnover - Managerial - The Mainland | 36 | 41 | 62 | 102 | |
| Employee turnover - Over 50 | 172 | 102 | |||
| Employee turnover - Over 50 - Hong Kong | 118 | 134 | 126 | 102 | |
| Employee turnover - Over 50 - The Mainland | 53 | 33 | 46 | 102 | |
| Employee turnover - Part-time - Female | 1 | 102 | |||
| Employee turnover - Part-time - Female - Hong Kong | 115 | 2 | 1 | 102 | |
| Employee turnover - Part-time - Female - The Mainland | 12 | 102 | |||
| Employee turnover - Part-time - Hong Kong | 205 | 2 | 9 | 102 | |
| Employee turnover - Part-time - Male | 8 | 102 | |||
| Employee turnover - Part-time - Male - Hong Kong | 90 | 8 | 102 | ||
| Employee turnover - Part-time - Male - The Mainland | 8 | 102 | |||
| Employee turnover - Part-time - The Mainland | 20 | 102 | |||
| Employee turnover - Under 30 | 329 | 102 | |||
| Employee turnover - Under 30 - Hong Kong | 216 | 105 | 86 | 102 | |
| Employee turnover - Under 30 - The Mainland | 186 | 235 | 243 | 102 | |
| Employee turnover rate - 30 to 50 | 17.3% | 102 | |||
| Employee turnover rate - 30 to 50 - Hong Kong | 18.3% | 21.7% | 25.3% | 102 | |
| Employee turnover rate - 30 to 50 - The Mainland | 13.9% | 14.6% | 14.8% | 102 | |
| Employee turnover rate - Female | 21.9% | 102 | |||
| Employee turnover rate - Female - Hong Kong | 30.2% | 24.9% | 30.4% | 102 | |
| Employee turnover rate - Female - The Mainland | 18.9% | 17.8% | 18.4% | 102 | |
| Employee turnover rate - Full-time | 20.3% | 102 | |||
| Employee turnover rate - Full-time - Female | 21.9% | 102 | |||
| Employee turnover rate - Full-time - Female - Hong Kong | 14.5% | 24.8% | 30.5% | 102 | |
| Employee turnover rate - Full-time - Female - The Mainland | 18.0% | 17.8% | 18.4% | 102 | |
| Employee turnover rate - Full-time - Hong Kong | 17.0% | 25.0% | 24.2% | 102 | |
| Employee turnover rate - Full-time - Male | 19.4% | 102 | |||
| Employee turnover rate - Full-time - Male - Hong Kong | 18.4% | 25.1% | 20.9% | 102 | |
| Employee turnover rate - Full-time - Male - The Mainland | 16.0% | 18.3% | 18.6% | 102 | |
| Employee turnover rate - Full-time - The Mainland | 16.8% | 18.1% | 18.5% | 102 | |
| Employee turnover rate - General Staff | 21.2% | 102 | |||
| Employee turnover rate - General Staff - Hong Kong | 30.8% | 27.7% | 26.4% | 102 | |
| Employee turnover rate - General Staff - The Mainland | 18.3% | 19.3% | 18.9% | 102 | |
| Employee turnover rate - Male | 19.6% | 102 | |||
| Employee turnover rate - Male - Hong Kong | 25.0% | 25.1% | 21.7% | 102 | |
| Employee turnover rate - Male - The Mainland | 16.4% | 18.3% | 18.6% | 102 | |
| Employee turnover rate - Management | 16.0% | 102 | |||
| Employee turnover rate - Management - Hong Kong | 7.6% | 12.6% | 16.3% | 102 | |
| Employee turnover rate - Management - The Mainland | 10.7% | 8.5% | 15.9% | 102 | |
| Employee turnover rate - Managerial | 17.5% | 102 | |||
| Employee turnover rate - Managerial - Hong Kong | 6.8% | 14.2% | 19.0% | 102 | |
| Employee turnover rate - Managerial - The Mainland | 11.3% | 12.2% | 16.6% | 102 | |
| Employee turnover rate - Over 50 | 16.0% | 102 | |||
| Employee turnover rate - Over 50 - Hong Kong | 17.7% | 19.9% | 18.2% | 102 | |
| Employee turnover rate - Over 50 - The Mainland | 12.9% | 8.1% | 11.9% | 102 | |
| Employee turnover rate - Part-time | 150.0% | 102 | |||
| Employee turnover rate - Part-time - Female | 20.0% | 102 | |||
| Employee turnover rate - Part-time - Female - Hong Kong | 112.7% | 40.0% | 20.0% | 102 | |
| Employee turnover rate - Part-time - Female - The Mainland | 240.0% | 0% | 0% | 102 | |
| Employee turnover rate - Part-time - Hong Kong | 105.7% | 40.0% | 150.0% | 102 | |
| Employee turnover rate - Part-time - Male | 800.0% | 102 | |||
| Employee turnover rate - Part-time - Male - Hong Kong | 97.8% | 0% | 800.0% | 102 | |
| Employee turnover rate - Part-time - Male - The Mainland | 400.0% | 0% | 0% | 102 | |
| Employee turnover rate - Part-time - The Mainland | 285.7% | 0% | 0% | 102 | |
| Employee turnover rate - Under 30 | 36.4% | 102 | |||
| Employee turnover rate - Under 30 - Hong Kong | 63.5% | 55.3% | 47.5% | 102 | |
| Employee turnover rate - Under 30 - The Mainland | 36.3% | 36.3% | 33.6% | 102 | |
| Employee turnover rate, Permanent, Female, Hong Kong | % | 13.8% | 24.2% | 30.7% | 103 |
| Employee turnover rate, Permanent, Female, The Mainland | % | 18.0% | 17.8% | 18.4% | 103 |
| Employee turnover rate, Permanent, Female, Total | % | 21.9% | 103 | ||
| Employee turnover rate, Permanent, Hong Kong | % | 16.6% | 24.6% | 24.4% | 103 |
| Employee turnover rate, Permanent, Male, Hong Kong | % | 18.1% | 24.8% | 21.0% | 103 |
| Employee turnover rate, Permanent, Male, The Mainland | % | 16.0% | 18.3% | 18.6% | 103 |
| Employee turnover rate, Permanent, Male, Total | % | 19.4% | 103 | ||
| Employee turnover rate, Permanent, The Mainland | % | 16.8% | 18.1% | 18.5% | 103 |
| Employee turnover rate, Permanent, Total | % | 20.4% | 103 | ||
| Employee turnover rate, Temporary/fixed term, Female, Hong Kong | % | 121.6% | 200.0% | 15.4% | 103 |
| Employee turnover rate, Temporary/fixed term, Female, The Mainland | % | 240.0% | 0% | 0% | 103 |
| Employee turnover rate, Temporary/fixed term, Female, Total | % | 15.4% | 103 | ||
| Employee turnover rate, Temporary/fixed term, Hong Kong | % | 121.8% | 100.0% | 32.1% | 103 |
| Employee turnover rate, Temporary/fixed term, Male, Hong Kong | % | 121.9% | 66.7% | 37.5% | 103 |
| Employee turnover rate, Temporary/fixed term, Male, The Mainland | % | 400.0% | 0% | 0% | 103 |
| Employee turnover rate, Temporary/fixed term, Male, Total | % | 37.5% | 103 | ||
| Employee turnover rate, Temporary/fixed term, The Mainland | % | 285.7% | 0% | 0% | 103 |
| Employee turnover rate, Temporary/fixed term, Total | % | 32.1% | 103 | ||
| Employee turnover, Permanent, Female, Hong Kong | 75 | 129 | 162 | 103 | |
| Employee turnover, Permanent, Female, The Mainland | 226 | 226 | 246 | 103 | |
| Employee turnover, Permanent, Female, Total | 408 | 103 | |||
| Employee turnover, Permanent, Hong Kong | 261 | 382 | 366 | 103 | |
| Employee turnover, Permanent, Male, Hong Kong | 186 | 253 | 204 | 103 | |
| Employee turnover, Permanent, Male, The Mainland | 307 | 357 | 378 | 103 | |
| Employee turnover, Permanent, Male, Total | 582 | 103 | |||
| Employee turnover, Permanent, The Mainland | 533 | 583 | 624 | 103 | |
| Employee turnover, Permanent, Total | 990 | 103 | |||
| Employee turnover, Temporary/fixed term, Female, Hong Kong | 118 | 4 | 2 | 103 | |
| Employee turnover, Temporary/fixed term, Female, The Mainland | 12 | 103 | |||
| Employee turnover, Temporary/fixed term, Female, Total | 2 | 103 | |||
| Employee turnover, Temporary/fixed term, Hong Kong | 207 | 8 | 17 | 103 | |
| Employee turnover, Temporary/fixed term, Male, Hong Kong | 89 | 4 | 15 | 103 | |
| Employee turnover, Temporary/fixed term, Male, The Mainland | 8 | 103 | |||
| Employee turnover, Temporary/fixed term, Male, Total | 15 | 103 | |||
| Employee turnover, Temporary/fixed term, The Mainland | 20 | 103 | |||
| Employee turnover, Temporary/fixed term, Total | 17 | 103 | |||
| Number of absent days (Female) | days | 13901 | 8858 | 22915 | 106 |
| Number of absent days (Hong Kong) | days | 5285 | 717 | 10227 | 106 |
| Number of absent days (Hong Kong, Female) | days | 2331 | 144 | 3512 | 106 |
| Number of absent days (Hong Kong, Male) | days | 2954 | 573 | 6715 | 106 |
| Number of absent days (Male) | days | 12223 | 12016 | 30730 | 106 |
| Number of absent days (The Mainland) | days | 20839 | 20157 | 43418 | 106 |
| Number of absent days (The Mainland, Female) | days | 11570 | 8714 | 19403 | 106 |
| Number of absent days (The Mainland, Male) | days | 9269 | 11443 | 24015 | 106 |
| Number of absent days (Total) | days | 26124 | 20874 | 53645 | 106 |
| Total number of employee turnover | 1007 | 102 | |||
| Total number of employee turnover - Hong Kong | 468 | 390 | 383 | 102 | |
| Total number of employee turnover - The Mainland | 553 | 583 | 624 | 102 | |
| Total number of employees that did return to work after parental leave ended - Female - Hong Kong | 5 | 9 | 9 | 104 | |
| Total number of employees that did return to work after parental leave ended - Female - The Mainland | 57 | 37 | 33 | 104 | |
| Total number of employees that did return to work after parental leave ended - Female - Total | 42 | 104 | |||
| Total number of employees that did return to work after parental leave ended - Male - Hong Kong | 6 | 16 | 11 | 104 | |
| Total number of employees that did return to work after parental leave ended - Male - The Mainland | 36 | 35 | 31 | 104 | |
| Total number of employees that did return to work after parental leave ended - Male - Total | 42 | 104 | |||
| Total rate of employee turnover | 20.5% | 102 | |||
| Total rate of employee turnover - Hong Kong | 26.9% | 25.0% | 24.7% | 102 | |
| Total rate of employee turnover - The Mainland | 17.4% | 18.1% | 18.5% | 102 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Number of high-consequence work-related injuries reported (Hong Kong) | 3 | 4 | 105 | ||
| Number of high-consequence work-related injuries reported (Total) | 3 | 4 | 105 | ||
| Number of recordable work-related injuries (Hong Kong) | 9 | 1 | 107 | ||
| Number of recordable work-related injuries (The Mainland) | 2 | 107 | |||
| Number of recordable work-related injuries (Total) | 9 | 3 | 107 | ||
| Number of recordable work-related injuries reported (Hong Kong) | 15 | 13 | 17 | 105 | |
| Number of recordable work-related injuries reported (The Mainland) | 20 | 16 | 17 | 105 | |
| Number of recordable work-related injuries reported (Total) | 35 | 29 | 34 | 105 | |
| Number of work-related fatalities (The Mainland) | 1 | 107 | |||
| Number of work-related fatalities (Total) | 1 | 107 | |||
| Rate of high-consequence work-related injuries (per 1000 employees, Hong Kong) | 1.73 | 2.58 | 105 | ||
| Rate of high-consequence work-related injuries (per 1000 employees, Total) | 0.61 | 0.81 | 105 | ||
| Rate of high-consequence work-related injuries (per 200000 hours worked, Hong Kong) | 0.17 | 0.26 | 105 | ||
| Rate of high-consequence work-related injuries (per 200000 hours worked, Total) | 0.06 | 0.08 | 105 | ||
| Rate of recordable work-related injuries (per 1000 employees, Hong Kong) | 8.63 | 8.34 | 10.97 | 105 | |
| Rate of recordable work-related injuries (per 1000 employees, The Mainland) | 6.29 | 4.98 | 5.05 | 105 | |
| Rate of recordable work-related injuries (per 1000 employees, Total) | 7.11 | 6.07 | 6.92 | 105 | |
| Rate of recordable work-related injuries (per 200000 hours worked, Hong Kong) | 0.86 | 0.83 | 1.1 | 105 | |
| Rate of recordable work-related injuries (per 200000 hours worked, The Mainland) | 0.63 | 0.5 | 0.51 | 105 | |
| Rate of recordable work-related injuries (per 200000 hours worked, Total) | 0.71 | 0.61 | 0.69 | 105 | |
| Rate of recordable work-related injuries per 200000 hours worked (Hong Kong) | 0.69 | 0.36 | 107 | ||
| Rate of recordable work-related injuries per 200000 hours worked (The Mainland) | 0.15 | 107 | |||
| Rate of recordable work-related injuries per 200000 hours worked (Total) | 0.32 | 0.18 | 107 | ||
| Rate of work-related fatalities per 200000 hours worked (The Mainland) | 0.06 | 107 | |||
| Rate of work-related fatalities per 200000 hours worked (Total) | 0.04 | 107 | |||
| Work-related injury rate of employees | per 1000 employees | 6.92 | 17 |
Lost days due to work injury.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Absentee rate (Female) | % | 2.93% | 1.96% | 4.89% | 106 |
| Absentee rate (Hong Kong) | % | 1.22% | 0.18% | 2.64% | 106 |
| Absentee rate (Male) | % | 1.62% | 1.62% | 4.04% | 106 |
| Absentee rate (Total) | % | 2.12% | 1.75% | 4.37% | 106 |
| Lost day rate (Female) | % | 0.07% | 0.03% | 0.09% | 106 |
| Lost day rate (Hong Kong) | % | 0.22% | 0.05% | 0.32% | 106 |
| Lost day rate (Hong Kong, Female) | % | 0.15% | 0.01% | 0.19% | 106 |
| Lost day rate (Hong Kong, Male) | % | 0.26% | 0.07% | 0.38% | 106 |
| Lost day rate (Male) | % | 0.19% | 0.09% | 0.24% | 106 |
| Lost day rate (The Mainland) | % | 0.10% | 0.08% | 0.13% | 106 |
| Lost day rate (The Mainland, Female) | % | 0.03% | 0.04% | 0.05% | 106 |
| Lost day rate (The Mainland, Male) | % | 0.15% | 0.11% | 0.17% | 106 |
| Lost day rate (Total) | % | 0.14% | 0.07% | 0.19% | 106 |
| Number of lost days due to work-related injuries / occupational diseases (Hong Kong) | days | 955 | 200 | 1221 | 105 |
| Number of lost days due to work-related injuries / occupational diseases (The Mainland) | days | 809 | 655 | 1053 | 105 |
| Number of lost days due to work-related injuries / occupational diseases (Total) | days | 1764 | 855 | 2274 | 105 |
| Number of lost days due to work-related injuries / occupational diseases, Female (Hong Kong) | days | 239 | 16 | 252 | 105 |
| Number of lost days due to work-related injuries / occupational diseases, Female (The Mainland) | days | 82 | 141 | 175 | 105 |
| Number of lost days due to work-related injuries / occupational diseases, Female (Total) | days | 321 | 157 | 427 | 105 |
| Number of lost days due to work-related injuries / occupational diseases, Male (Hong Kong) | days | 716 | 184 | 969 | 105 |
| Number of lost days due to work-related injuries / occupational diseases, Male (The Mainland) | days | 727 | 514 | 878 | 105 |
| Number of lost days due to work-related injuries / occupational diseases, Male (Total) | days | 1443 | 698 | 1847 | 105 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Return to work rate of employees that took parental leave - Female - Hong Kong | 100% | 82% | 100% | 104 | |
| Return to work rate of employees that took parental leave - Female - The Mainland | 93% | 90% | 92% | 104 | |
| Return to work rate of employees that took parental leave - Female - Total | 93% | 104 | |||
| Return to work rate of employees that took parental leave - Male - Hong Kong | 100% | 100% | 100% | 104 | |
| Return to work rate of employees that took parental leave - Male - The Mainland | 100% | 100% | 97% | 104 | |
| Return to work rate of employees that took parental leave - Male - Total | 98% | 104 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Employees receiving gender equality, anti-sexual harassment, and related ethical training | % increase compared to 2021 | 40 | 17 | ||
| Employees receiving labour rights, diversity, and social inclusion training | % increase compared to 2021 | 35 | 17 | ||
| Number of female employees trained (Total) | 1841 | 107 | |||
| Number of general staff trained (Hong Kong) | 948 | 1222 | 1169 | 107 | |
| Number of general staff trained (The Mainland) | 2473 | 2476 | 2865 | 107 | |
| Number of male employees trained (Hong Kong) | 667 | 985 | 973 | 107 | |
| Number of male employees trained (The Mainland) | 1808 | 1870 | 2031 | 107 | |
| Number of male employees trained (Total) | 3004 | 107 | |||
| Number of management employees trained (Hong Kong) | 54 | 80 | 85 | 107 | |
| Number of management employees trained (The Mainland) | 76 | 121 | 126 | 107 | |
| Number of management employees trained (Total) | 211 | 107 | |||
| Number of managerial employees trained (Hong Kong) | 93 | 211 | 226 | 107 | |
| Number of managerial employees trained (The Mainland) | 355 | 489 | 374 | 107 | |
| Number of managerial employees trained (Total) | 600 | 107 | |||
| Rate of employees trained (Hong Kong) | 63.0% | 97.0% | 95.5% | 107 | |
| Rate of employees trained (The Mainland) | 91.3% | 96.0% | 100% | 107 | |
| Rate of employees trained (Total) | 98.6% | 107 | |||
| Rate of female employees trained (Hong Kong) | 67.0% | 98.9% | 93.9% | 107 | |
| Rate of female employees trained (The Mainland) | 86.9% | 95.7% | 100% | 107 | |
| Rate of female employees trained (Total) | 98.2% | 107 | |||
| Rate of general staff trained (Hong Kong) | 65.2% | 97.0% | 94.8% | 107 | |
| Rate of general staff trained (The Mainland) | 89.6% | 89.6% | 100% | 107 | |
| Rate of general staff trained (Total) | 98.4% | 107 | |||
| Rate of male employees trained (Hong Kong) | 60.6% | 96.1% | 96.3% | 107 | |
| Rate of male employees trained (The Mainland) | 94.1% | 96.1% | 100% | 107 | |
| Rate of male employees trained (Total) | 98.8% | 107 | |||
| Rate of management employees trained (Hong Kong) | 68.4% | 92.0% | 98.8% | 107 | |
| Rate of management employees trained (The Mainland) | 73.8% | 103.4% | 100% | 107 | |
| Rate of management employees trained (Total) | 99.5% | 107 | |||
| Rate of managerial employees trained (Hong Kong) | 45.1% | 99.5% | 97.8% | 107 | |
| Rate of managerial employees trained (The Mainland) | 110.9% | 145.1% | 100% | 107 | |
| Rate of managerial employees trained (Total) | 99.2% | 107 | |||
| Total number of employees trained (Hong Kong) | 1095 | 1513 | 1480 | 107 | |
| Total number of employees trained (The Mainland) | 2904 | 3086 | 3365 | 107 | |
| Total number of employees trained (Total) | 4845 | 107 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Average training hours per employee (Hong Kong) | hours | 7.6 | 13.7 | 15.6 | 108 |
| Average training hours per employee (The Mainland) | hours | 17.6 | 23.1 | 26.9 | 108 |
| Average training hours per employee (Total) | hours | 23.3 | 108 | ||
| Average training hours per employee, Female (Hong Kong) | hours | 5.6 | 13 | 14.7 | 108 |
| Average training hours per employee, Female (The Mainland) | hours | 17.1 | 20.2 | 24.9 | 108 |
| Average training hours per employee, Female (Total) | hours | 21.9 | 108 | ||
| Average training hours per employee, General Staff (Hong Kong) | hours | 8.8 | 13 | 14.9 | 108 |
| Average training hours per employee, General Staff (The Mainland) | hours | 17.1 | 20.4 | 27.1 | 108 |
| Average training hours per employee, General Staff (Total) | hours | 23.5 | 108 | ||
| Average training hours per employee, Male (Hong Kong) | hours | 8.8 | 14 | 16 | 108 |
| Average training hours per employee, Male (The Mainland) | hours | 17.9 | 25 | 28.2 | 108 |
| Average training hours per employee, Male (Total) | hours | 24.2 | 108 | ||
| Average training hours per employee, Management (Hong Kong) | hours | 2.7 | 16.6 | 14.9 | 108 |
| Average training hours per employee, Management (The Mainland) | hours | 11.6 | 41.7 | 24.5 | 108 |
| Average training hours per employee, Management (Total) | hours | 20.6 | 108 | ||
| Average training hours per employee, Managerial (Hong Kong) | hours | 1.1 | 16.9 | 19 | 108 |
| Average training hours per employee, Managerial (The Mainland) | hours | 24.3 | 39 | 25.7 | 108 |
| Average training hours per employee, Managerial (Total) | hours | 23.1 | 108 | ||
| Number of female employees trained (Hong Kong) | 428 | 528 | 507 | 107 | |
| Number of female employees trained (The Mainland) | 1096 | 1216 | 1334 | 107 | |
| Number of general staff trained (Total) | 4034 | 107 |
Number of suppliers by geographical region.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Total number of vendors for property development (Hong Kong) | 1059 | 1185 | 1237 | 108 | |
| Total number of vendors for property development (The Mainland) | 1081 | 646 | 682 | 108 | |
| Total number of vendors for property development (Total) | 1919 | 108 | |||
| Total number of vendors for property management (Hong Kong) | 819 | 860 | 947 | 108 | |
| Total number of vendors for property management (The Mainland) | 4866 | 2160 | 1247 | 108 | |
| Total number of vendors for property management (Total) | 2194 | 108 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2022 | 2025 | 2030 | Report Pages |
|---|---|---|---|---|---|
| Contractors/suppliers governed by Vendor Code of Conduct | % increase compared to 2021 | 12 | 17 | ||
| Organise climate-related training for all vendors every year | % of all vendors every year | 100 | 100 | 47 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Building contractors/suppliers governed by sustainable procurement guidelines with mandatory diversity requirements | % increase compared to 2021 | 6 | 17 |
| Operations governed by green procurement guidelines | %, % increase compared to 2021 | 16 | 5, 17 |
| Operations governed by green procurement guidelines for property development and operation | % | 84 | 47 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Average occupancy rate, Office | % | 94.4% | 93.1% | 89 |
| Average occupancy rate, Residential | % | 93.6% | 89.2% | 89 |
| Average occupancy rate, Retail | % | 94.3% | 89.5% | 89 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Leasable floor area, Office | ft² | 4169071 | 4169071 | 89 |
| Leasable floor area, Residential | ft² | 1912121 | 1912121 | 89 |
| Leasable floor area, Retail | ft² | 4845749 | 4829858 | 89 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| New mixed-use developments plan and design through a mandatory community engagement process | % increase compared to 2021 | 38 | 17 |
| New mixed-use developments plan and design with cultural and heritage conservation consideration | % increase compared to 2021 | 38 | 17 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 | 2022 |
|---|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes of CO2e | 10197 | 10541 | 8546 | 4230 |
| Indirect Energy Emissions (Scope 2) | tonnes of CO2e | 101179 | 100531 | 94360 | 81461 |
| Total GHG Emissions | tonnes of CO2e | 112124 | 111781 | 103447 | 86738 |
| Total GHG Emissions Intensity (By Area) | tonnes of CO2e/1000 ft² | 9.94 | 9.03 | 8.48 | 7.24 |
| Total Other Indirect Energy Emissions (Scope 3) | tonnes of CO2e | 748 | 690 | 541 | 1047 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 | 2022 |
|---|---|---|---|---|---|
| Total Hazardous Waste | Tonnes | 6 | 8 | 7.6 | 7.7 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 | 2022 |
|---|---|---|---|---|---|
| Glass Waste | Tonnes | 16 | 7 | 25 | 9 |
| Non-Hazardous Waste (Construction Waste) | Tonnes | 10830 | 6796 | 64042 | 42548 |
| Non-Hazardous Waste Disposed | Tonnes | 58998 | 8047 | 15670 | 39269 |
| Non-Hazardous Waste Recycled | Tonnes | 1162 | 3044 | 5852 | 47398 |
| Non-Hazardous Waste Reused | Tonnes | 1162 | 3044 | 5852 | |
| Paper Waste | Tonnes | 818 | 641 | 655 | 477 |
| Plastic Waste | Tonnes | 61 | 68 | 75 | 58 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Percentage of Reduction in GHG Intensity Compared to Last Year | % | -15.7 | -20.8 | -32.4 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year | % increase compared to 2021 | 15 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 | 2022 |
|---|---|---|---|---|---|
| Diesel Fuel Consumption | GJ | 77 | 121 | 402 | 131 |
| Energy Consumption Intensity (By Area) | GJ/1000ft² | 60.39 | 56.57 | 58.9 | 51.75 |
| Gasoline Consumption | GJ | 700 | 365 | 609 | 538 |
| LPG Consumption | GJ | 51 | 52 | 32 | |
| Natural Gas Consumption | GJ | 60297 | 60007 | 82386 | 75509 |
| Percentage of Renewable Energy Consumption | % | 16.4 | 25.9 | ||
| Purchased Electricity | GJ | 583934 | 602157 | 601114 | 503499 |
| Purchased Heating | GJ | 36303 | 37572 | 34144 | 40473 |
| Total Energy Consumption | GJ | 681362 | 700274 | 718688 | 620149 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 | 2022 |
|---|---|---|---|---|---|
| Total Water Withdrawal | 1000m³ | 1047 | |||
| Water Consumption | 1000m³ | 182 | 175 | 195 | 1047 |
| Water Consumption Intensity (By Revenue) | m³/ft² | 0.127 | 0.119 | 0.068 | 0.087 |
| Water Consumption in Office | Thousand m³ | 1184.7 | 1118.3 | ||
| Water Consumption in Production and Operation | Thousand m³ | 1412.4 | 140.6 | ||
| Water Withdrawal Intensity | m³/ft² | 0.118 | 0.087 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2019 | 2020 | 2021 | 2022 |
|---|---|---|---|---|---|
| Packaging Material Consumption (Paper) | Tonnes | 22.4 | 21.1 | 7.2 | 11.6 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Number of Employees Aged 30-50 | 2992 | 2856 | 2932 | |
| Number of Employees Aged Above 50 | 1077 | 1082 | 1078 | |
| Number of Employees Aged Below 30 | 852 | 837 | 905 | |
| Number of Employees in Hong Kong | 1739 | 1559 | 1550 | |
| Number of Employees in Hong Kong (Female) | 639 | 534 | 540 | |
| Number of Employees in Hong Kong (Male) | 1100 | 1025 | 1010 | |
| Number of Employees in Hong Kong and Mainland China | 4921 | 4775 | 4915 | |
| Number of Employees in Mainland China | 3182 | 3216 | 3365 | |
| Number of Employees in Mainland China (Female) | 1261 | 1270 | 1334 | |
| Number of Employees in Mainland China (Male) | 1921 | 1946 | 2031 | |
| Number of Female Employees | 1900 | 1804 | 1874 | |
| Number of Full-time Employees | 4720 | 4770 | 4909 | |
| Number of Full-time Employees (Female) | 1793 | 1799 | 1869 | |
| Number of Full-time Employees (Male) | 2927 | 2971 | 3040 | |
| Number of Male Employees | 3021 | 2971 | 3041 | |
| Number of New Employees | 857 | 1073 | 1199 | |
| Number of New Employees (Above 50) | 123 | 127 | 109 | |
| Number of New Employees (Aged 30-50) | 390 | 531 | 643 | |
| Number of New Employees (Aged Below 30) | 344 | 415 | 447 | |
| Number of New Employees (Female) | 334 | 393 | 503 | |
| Number of New Employees (Hong Kong) | 351 | 372 | 373 | |
| Number of New Employees (Mainland China) | 506 | 701 | 826 | |
| Number of New Employees (Male) | 523 | 680 | 696 | |
| Number of Part-time Employees | 201 | 5 | 6 | |
| Number of Part-time Employees (Female) | 107 | 5 | 5 | |
| Number of Part-time Employees (Male) | 94 | 1 | ||
| Number of Temporary Workers | 177 | 8 | 53 | |
| Number of Total Employees | 4921 | 4775 | 4915 | |
| Percentage of Employees Aged 30-50 | % | 60.8 | 59.8 | 59.7 |
| Percentage of Employees Aged Above 50 | % | 21.9 | 22.7 | 21.9 |
| Percentage of Employees Aged Below 30 | % | 17.3 | 17.5 | 18.4 |
| Percentage of Employees in Hong Kong | % | 35.3 | 32.6 | 31.5 |
| Percentage of Employees in Hong Kong and Mainland China | % | 100 | 100 | 100 |
| Percentage of Employees in Mainland China | % | 64.7 | 67.4 | 68.5 |
| Percentage of Female Employees | % | 38.6 | 37.8 | 38.1 |
| Percentage of Full-time Employees | % | 95.9 | 99.9 | 99.9 |
| Percentage of Male Employees | % | 61.4 | 62.2 | 61.9 |
| Percentage of New Employees | % | 17.4 | 22.5 | 24.4 |
| Percentage of Part-time Employees | % | 4.1 | 0.1 | 0.1 |
| Percentage of Temporary Workers | % | 3.6 | 0.2 | 1.1 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 18.3 | 21.7 | 17.3 |
| Turnover Rate of Employees Aged Above 50 | % | 17.7 | 19.9 | 16 |
| Turnover Rate of Employees Aged Below 30 | % | 63.5 | 55.3 | 36.4 |
| Turnover Rate of Employees in Hong Kong | % | 26.9 | 25 | 24.7 |
| Turnover Rate of Employees in Hong Kong and Mainland China | % | 20.5 | ||
| Turnover Rate of Employees in Mainland China | % | 17.4 | 18.1 | 18.5 |
| Turnover Rate of Female Employees | % | 18.9 | 17.8 | 21.9 |
| Turnover Rate of Full-time Employees | % | 16.8 | 18.1 | 20.3 |
| Turnover Rate of General Employees | % | 30.8 | 27.7 | 21.2 |
| Turnover Rate of Male Employees | % | 16.4 | 18.3 | 19.6 |
| Turnover Rate of Part-time Employees | % | 285.7 | 150 | |
| Turnover Rate of Temporary Workers | % | 285.7 | 32.1 | |
| Turnover Rate of Total Employees | % | 20.5 | 18.1 | 20.5 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Fatalities as a Result of Work-related Injuries | 1 | |
| Number of Work-related Fatalities | 1 | |
| Number of Work-related Fatalities (Mainland) | 1 | |
| Work-related Fatalities Rate (By Working Hours) | per 200000 hours worked | 0.04 |
Lost days due to work injury.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | days | 1764 | 855 | 2274 |
| Lost Days Due to Work-related Injuries (Hong Kong) | days | 955 | 200 | 1221 |
| Lost Days Due to Work-related Injuries (Mainland China) | days | 809 | 655 | 1053 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Percentage of Employees Trained | % | 98.6 | 98.6 | 98.6 |
| Percentage of Trained General Employees | employees | 3421 | 3698 | 4034 |
| Percentage of Trained Hong Kong Employees | employees | 1095 | 1513 | 1480 |
| Percentage of Trained Mainland China Employees | employees | 2904 | 3086 | 3365 |
| Percentage of Trained Male Employees | employees | 2475 | 2855 | 3004 |
| Percentage of Trained Middle Management | employees | 448 | 700 | 600 |
| Percentage of Trained Senior Management | employees | 130 | 201 | 211 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Average Training Hours (Female) | hours | 5.6 | 13 | 21.9 |
| Average Training Hours (General Staff) | hours | 8.8 | 13 | 23.5 |
| Average Training Hours (Hong Kong Employees) | hours | 7.6 | 13.7 | 15.6 |
| Average Training Hours (Mainland China Employees) | hours | 17.6 | 23.1 | 26.9 |
| Average Training Hours (Male) | hours | 8.8 | 14 | 24.2 |
| Average Training Hours per Employee | hours | 7.6 | 13.7 | 23.3 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Number of Suppliers in Hong Kong | 1878 | 2045 | 2184 | |
| Number of Suppliers in Mainland China | 5947 | 2806 | 1929 | |
| Number of Total Suppliers | 7825 | 4851 | 4113 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Standard Indicator | Unit | 2025 | 2030 |
|---|---|---|---|
| Number of Suppliers Participating in ESG Training | % of all vendors | 100 | 100 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Percentage of Suppliers Adopting Green Procurement Standards | % | 84 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit |
|---|---|
| Satisfaction Rate of Customer Complaint Handling | % |