2022 Environmental, Social and Governance Report

Year: 2022
Published: 2023-04-25
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
Direct GHG emissions (Scope 1) (tonnes of CO2 equivalent) tonnes of CO2 equivalent 648.9 646.8 2857.4 130
Indirect GHG emissions (Scope 2) (tonnes of CO2 equivalent) tonnes of CO2 equivalent 3220.6 3427.5 25272.7 130
Natural gas emissions (tonnes of CO2 equivalent) tonnes of CO2 equivalent 557.8 535.8 1827.7 130
Petrol emissions (tonnes of CO2 equivalent) tonnes of CO2 equivalent 91.1 111.1 1029.6 130
Purchased electricity emissions (tonnes) tonnes 3220.6 3427.5 25272.7 130
Total GHG emissions (Scopes 1 and 2) (tonnes of CO2 equivalent) tonnes of CO2 equivalent 3869.5 4074.3 28130.1 130
Total GHG emissions per employee (tonnes of CO2 equivalent/employee) tonnes of CO2 equivalent/employee 2.9 2.9 5.28 130

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
Non-hazardous emission intensity (tonnes/employee) tonnes/employee 1.0×10⁻² 7.2×10⁻³ 4.0×10⁻² 130
Total non-hazardous waste emissions (tonnes) tonnes 13.6 10.1 81.81 130

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
Automatic services machines / 2019 2002 1875 28
Electricity purchased (10 thousand kWh) 10 thousand kWh 457.8 487.2 3593.2 132
Gasoline consumption (10 thousand litre) 10 thousand litre 4.1 5 46.4 132
Natural gas consumption (10 thousand m3) 10 thousand m3 25.8 24.8 84.5 132
Percentage of electricity consumption accounted for by data centre at headquarters building % 52.9 131
Total direct energy consumption (MWh) MWh 3162.5 3133.9 13352.7 132
Total energy consumption (MWh) MWh 7740.5 8005.9 49284.7 132
Total energy consumption per employee (MWh/employee) MWh/employee 5.9 5.7 9.3 132
Total indirect energy consumption (MWh) MWh 4578 4872 35932 132

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
Wastewater discharge 10 thousand tonnes 2.8 3 14.27 130

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2022 Report Pages
Number of new agricultural business entities 1062 9
Proportion of green credit balance (PBOC calibre) in total loans 69.59% 127
Proportion of green credit balance (corporate calibre) in balance of domestic and foreign currency loans 6.98% 127

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2020 2021 2022 Report Pages
Average return on total assets % 0.83 0.89 0.92 28
Employees with disabilities recruited 14 101
Local employment rate % 86.48 100
New recruitments by age group - 30-39 131 101
New recruitments by age group - 30-39 percentage 14.97% 101
New recruitments by age group - 40-49 16 101
New recruitments by age group - 40-49 percentage 1.83% 101
New recruitments by age group - <30 725 101
New recruitments by age group - <30 percentage 82.86% 101
New recruitments by age group - ≥50 3 101
New recruitments by age group - ≥50 percentage 0.34% 101
New recruitments by gender - Female 440 101
New recruitments by gender - Female percentage 50.29% 101
New recruitments by gender - Male 435 101
New recruitments by gender - Male percentage 49.71% 101
New recruitments by region - Anhui Province 677 101
New recruitments by region - Anhui Province percentage 77.37% 101
New recruitments by region - Other regions 198 101
New recruitments by region - Other regions percentage 22.63% 101
Number of employees aged 30-39 person 5490 100
Number of employees aged 40-49 person 1773 100
Number of employees aged 50 and above person 1000 100
Number of employees under 30 years old person 2927 100
Number of employees with bachelor degree person 8216 100
Number of employees with education below bachelor person 504 100
Number of employees with master degree person 2446 100
Number of female employees person 5684 100
Number of male employees person 5506 100
Number of new recruits person 875 100
Number of regular employees 11000 9
Percentage of employees aged 30-39 % 49.06 100
Percentage of employees aged 40-49 % 15.84 100
Percentage of employees aged 50 and above % 8.94 100
Percentage of employees under 30 years old % 26.16 100
Percentage of employees with bachelor degree % 73.42 100
Percentage of employees with education below bachelor % 4.5 100
Percentage of employees with master degree % 21.86 100
Percentage of female employees % 50.8 100
Percentage of male employees % 49.2 100
Proportion of female employees % 51.47 50.95 50.8 28
Total assets In RMB 100 million 12717.01 13836.62 15802.36 28
Total number of county outlets / 156 157 150 28
Total number of employees Persons, person 10688 10701 11190 28, 100

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2022 Report Pages
Employee turnover by age group - 30-39 152 101
Employee turnover by age group - 30-39 turnover rate 2.69% 101
Employee turnover by age group - 40-49 26 101
Employee turnover by age group - 40-49 turnover rate 1.45% 101
Employee turnover by age group - <30 142 101
Employee turnover by age group - <30 turnover rate 4.63% 101
Employee turnover by age group - ≥50 4 101
Employee turnover by age group - ≥50 turnover rate 0.40% 101
Employee turnover by gender - Female 154 101
Employee turnover by gender - Female turnover rate 2.64% 101
Employee turnover by gender - Male 170 101
Employee turnover by gender - Male turnover rate 3.00% 101
Employee turnover by region - Anhui Province 205 101
Employee turnover by region - Anhui Province turnover rate 2.07% 101
Employee turnover by region - Other regions 119 101
Employee turnover by region - Other regions turnover rate 7.29% 101
Employee turnover rate % 2.81 100
Ethnic minority employees recruited 201 101
Number of employee turnover person 324 100

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2022 Report Pages
Proportion of female trainees 50.99% 109
Proportion of junior employee trainees 97.80% 109
Proportion of male trainees 49.01% 109
Proportion of middle management trainees 2.10% 109
Proportion of senior management trainees 0.10% 109
Training coverage of employees 100% 109

The average training hours completed per employee by gender and employee category.

Indicator Unit 2020 2021 2022 Report Pages
Average hours of training per employee hours 54.27 109
Average hours of training per female employee hours 56.06 109
Average hours of training per junior employee hours 54.93 109
Average hours of training per male employee hours 52.43 109
Average hours of training per middle management employee hours 24.69 109
Average hours of training per senior management employee hours 30.46 109
Total centralised training hours hours 607300 109
Training expenditure per participant RMB 2021.27 109
Training expenses per employee RMB 3166.02 2496.45 2021.27 28

Number of suppliers by geographical region.

Indicator Unit 2020 2021 2022 Report Pages
Balance of agriculture-related loans In RMB 100 million, RMB 1169.6 1389.41 1819.98 9, 28
Balance of green bond investment held by the Bank million RMB 1189 127
Balance of loans for manufacturing RMB 84680000000 9
Balance of loans for new industries and science and technology enterprises RMB 86020000000 9
Balance of loans to manufacturing industries billion RMB 73.29 69
Balance of loans to strategic emerging industries million RMB 86021 69
Balance of loans to technology-based enterprises billion RMB 58.53 69
Balance of small and micro enterprises loans In RMB 100 million 2351.86 2560.41 3146.19 28
Green credit balance (PBOC calibre) million RMB 54576 127
Number of rural withdrawal service points in county economy areas of Anhui Province 67 9
Number of service outlets in county economy areas of Anhui Province 146 9

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2022 Report Pages
Amount provided for supply chain finance in new energy vehicle industry million RMB 900 69
Number of enterprises influenced by supply chain finance in new energy vehicle industry 230 69

Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.

Indicator Unit 2022 Report Pages
Increase in proportion of green credit balance (corporate calibre) from end of 2021 2.15% 127

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Indicator Unit 2020 2021 2022 Report Pages
Total number of outlets / 481 478 466 28

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2020 2021 2022 Report Pages
Complaint handling satisfaction % 98.04 97.84 98.15 28
Number of corporate online banking customers In 10 thousand 27.36 31.09 34.6 28
Number of phone banking customers In 10 thousand 351.95 380.65 401.35 28

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2020 2021 2022 Report Pages
Capital adequacy ratio % 12.12 12.23 12.02 28
Total tax payment In RMB 100 million 64.93 70.82 91.23 28
Weighted average interest rate of inclusive small and micro enterprise loans reduction percentage points -0.28 9

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2022 Report Pages
Amount granted for integration projects of urban and rural public transportation in Anhui Province million RMB 242 69
Amount granted for integration projects of urban and rural water supply in Anhui Province million RMB 3848 69
Application Case of Intelligent Voice Technology in Bank Settlement Account Management - Top Ten Excellent Case Award of the Year in the Urban Financial Services Excellent Case Selection Activity award Top Ten 16
Construction of credit villages by party building RMB 4570000000 9
Credit support for integration projects of urban and rural public transportation in Anhui Province million RMB 813 69
Credit support for integration projects of urban and rural water supply in Anhui Province billion RMB 8.02 69
Digital Business Communication Forum and Tiger Roar Awards: Bronze Award for Collaborative Marketing award bronze 15
Jinxintong Fintech Innovation and Application Outstanding Case (2nd) place 2 15
Loans approved for state forest reserve project million RMB 490 127
Loans for small and micro enterprises RMB 104.56 billion to 175.00 billion 9
Loans from county institutions RMB exceeding RMB 200 billion 9
Loans issued for state forest reserve project million RMB 10 127
Money Bag Promotional Video Competition, Second Prize prize 2 15
Number of integration projects of urban and rural public transportation in Anhui Province supported 6 69
Number of integration projects of urban and rural water supply in Anhui Province supported 20 69
Second prize of the 2022 Anhui Province Financial Reform and Innovation Business Competition Group prize 2 16

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2020 2021 2022 Report Pages
Assistance funds to financially-distressed employees In RMB 10 thousand 24.8 16 18.2 28
Credit line provided to new energy vehicle industry million RMB 450 69
Deferred principal and interest loans for 2960 small and medium-sized enterprises RMB 13060000000 9
Increase in balance of agriculture-related loans RMB 43060000000 9
Increase in balance of green bond investment from beginning of the year million RMB 578 127
Increase in balance of green bond investment from beginning of the year (percentage) 94.58% 127
Increase in balance of loans for manufacturing RMB 15060000000 9
Increase in balance of loans for new industries and science and technology enterprises RMB 14630000000 9
Increase in balance of loans to manufacturing industries over previous year million RMB 13857 69
Increase in balance of loans to strategic emerging industries over previous year percent 31.4 69
Increase in total balance of green loans in Anhui Province from end of 2021 million RMB 20153 127
Investment in new rural revitalization loans to former poverty-stricken counties (districts) in Anhui Province RMB 14230000000 9
Revenue In RMB 100 million 322.9 355.14 362.3 28
Total amount of loans and advances RMB 109510000000 9
Total balance of green loans in Anhui Province million RMB 50209 127

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Direct GHG Emissions (Scope 1) tonnes of CO2 equivalent 648.9 646.8 2857.4
GHG Emissions from Natural Gas tonnes of CO2 equivalent 557.8 535.8 1827.7
GHG Emissions from Purchased Electricity tonnes 3220.6 3427.5 25272.7
Indirect Energy Emissions (Scope 2) tonnes of CO2 equivalent 3220.6 3427.5 25272.7
Mobile Combustion Emissions tonnes of CO2 equivalent 91.1 111.1 1029.6
Total GHG Emissions tonnes of CO2 equivalent 3869.5 4074.3 28130.1
Total GHG Emissions Intensity (By Employee) tonnes of CO2 equivalent/employee 2.9 2.9 5.28

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Non-Hazardous Waste Disposed tonnes 13.6 10.1 81.81
Total Non-Hazardous Waste Intensity (By Employee) tonnes/employee 0.01 0.0072 0.04

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Energy Consumption Intensity (By Employee) MWh/employee 5.9 5.7 9.3
Gasoline Consumption 10 thousand litre 4.1 5 46.4
Natural Gas Consumption 10 thousand m3 25.8 24.8 84.5
Purchased Electricity 10 thousand kWh 457.8 487.2 3593.2
Total Direct Energy Consumption MWh 3162.5 3133.9 13352.7
Total Energy Consumption MWh 7740.5 8005.9 49284.7
Total Indirect Energy Consumption MWh 4578 4872 35932

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Total Wastewater Discharge 10 thousand tonnes 2.8 3 14.27
Water Consumption 10 thousand tonnes

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2020 2021 2022
Number of Bachelor's Degree Employees person 8216
Number of Below Junior College Employees person 504
Number of Doctoral Degree Employees 24
Number of Employees Aged 30-50 person 7263
Number of Employees Aged Above 50 person 1000
Number of Employees Aged Below 30 person 2927
Number of Employees in Mainland China 9677
Number of Female Employees person 5684
Number of Male Employees person 5506
Number of Master's Degree Employees person 2446
Number of New Employees person 875
Number of New Employees (Above 50) 3
Number of New Employees (Aged 30-50) 147
Number of New Employees (Aged Below 30) 725
Number of New Employees (Female) 440
Number of New Employees (Male) 435
Number of Total Employees Persons 10688 10701 11190
Percentage of Bachelor's Degree Employees % 73.42
Percentage of Below Junior College Employees % 4.5
Percentage of Doctoral Degree Employees % 0.21
Percentage of Employees Aged 30-50 % 64.9
Percentage of Employees Aged Above 50 % 8.94
Percentage of Employees Aged Below 30 % 26.16
Percentage of Employees in Mainland China % 86.48
Percentage of Female Employees % 51.47 50.95 50.8
Percentage of Male Employees % 49.2
Percentage of Master's Degree Employees % 21.86

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2022
Turnover Rate of Employees Aged 30-50 % 2.69
Turnover Rate of Employees Aged Above 50 % 0.4
Turnover Rate of Employees Aged Below 30 % 4.63
Turnover Rate of Female Employees % 2.64
Turnover Rate of Male Employees % 3
Turnover Rate of Total Employees % 2.81

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2022
Percentage of Employees Trained % 100
Percentage of Trained Female Employees % 50.99
Percentage of Trained General Employees % 97.8
Percentage of Trained Male Employees % 49.01
Percentage of Trained Middle Management % 2.1
Percentage of Trained Senior Management % 0.1

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2020 2021 2022
Average Training Hours (Female) hours 56.06
Average Training Hours (General Staff) hours 54.93
Average Training Hours (Male) hours 52.43
Average Training Hours (Middle Management) hours 24.69
Average Training Hours (Senior Management) hours 30.46
Average Training Hours per Employee hours None None 54.27
Total Training Hours hours 607300

Number of suppliers by geographical region.

Standard Indicator Unit 2020
Proportion of Spending on Local Suppliers Not applicable

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2020 2021 2022
Satisfaction Rate of Customer Complaint Handling % 98.04 97.84 98.15

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2020 2021 2022
Investment in Targeted Poverty Alleviation RMB 10 thousand 24.8 16 18.2