Sustainability Report 2022

Year: 2022
Published: 2023-04-25
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2020 2021 2022 Report Pages
Nitrogen Oxides kg 32695 31473 15181 93
Respirable Suspended Particulates (RSP) kg 556 485 210 93
Sulfur Oxides kg 785 755 1221 93

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
Direct GHG Emissions (Scope 1) tCO2-e 63051 33034 40236 93
Energy Indirect GHG Emissions (Scope 2) tCO2-e 567226 536397 487487 93
GHG Emissions Intensity (Scope 1, 2 and 3) tonnes CO2e/000 sqm 3.17 2.82 82
Other Indirect GHG Emissions (Scope 3) tCO2-e 116 426 249 93
Total GHG Emissions (Scope 1 and 2) tCO2-e 630277 569431 527723 93
Total GHG Emissions (Scope 1, 2 and 3) tCO2-e 630393 569857 527972 93
Total GHG Emissions Intensity (Scope 1 and 2) tCO2-e/'000 sqm 3.42 3.17 2.94 93
Total GHG Emissions Intensity (Scope 1, 2 and 3) tCO2-e/'000 sqm 3.42 3.17 2.82 93
Total greenhouse gas emission intensity tonnes CO2e/000 sqm 3.42 3.17 2.82 3

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
Hazardous Waste Generated tonnes 1.5 168.6 196.8 94
Hazardous Waste Intensity tonnes/million sqm 0.082 0.957 1.06 94

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
Non-hazardous Waste Generated tonnes 363933 212322 154879 94
Non-hazardous Waste Intensity tonnes/000 sqm 1.97 1.21 0.84 94

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
Direct Energy Consumption - Diesel 1242 1275 1194 94
Direct Energy Consumption - Gasoline 1879 2293 2001 94
Direct Energy Consumption - Liquefied Natural Gas 100471 1217 525 94
Direct Energy Consumption - Liquefied Petroleum Gas 2354 1580 1184 94
Direct Energy Consumption - Natural Gas 39061 134599 179027 94
Direct Energy Consumption - Renewable Energy mWh 5103 3720 94
Energy Consumption Intensity mWh/000 sqm 5.9 5.7 5.5 94
Indirect Energy Consumption - Electricity Consumption mWh 900664 884538 842127 94
Indirect Energy Consumption - Heating 44776 94
Total Direct Energy Consumption 150110 144535 183931 94
Total Energy Consumption mWh 1095550 1029073 1026058 94
Total Indirect Energy Consumption mWh 945440 884538 842127 94
Total energy consumption intensity mWh/000 sqm 5.9 5.7 5.5 3

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
Total Water Consumption m³ 26381149 35734920 19018089 94
Water Consumption Intensity m³/sqm 0.14 0.2 0.1 94

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2022 Report Pages
2022 No.1 Property Service Enterprises with Outstanding ESG Development in China No.1 13

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2020 2021 2022 Report Pages
Number of Employees - Aged 30–50 Person(s) 23838 27641 30419 95
Number of Employees - Aged 50 above Person(s) 7428 9998 12532 95
Number of Employees - Aged below 30 Person(s) 14132 14581 14474 95
Number of Employees - Female Person(s) 14020 16646 20680 95
Number of Employees - Fixed-term or Temporary Contract Person(s) 36916 39507 38282 95
Number of Employees - Foundation Management Person(s) 1328 1897 1972 95
Number of Employees - Full-time Person(s) 51680 56768 95
Number of Employees - General Employees Person(s) 43921 50089 55272 95
Number of Employees - Hong Kong Person(s) 4350 5479 10906 95
Number of Employees - Indefinite or Permanent Contract Person(s) 8482 12713 19143 95
Number of Employees - Macau Person(s) 412 379 424 95
Number of Employees - Mainland China Person(s) 40636 46362 46095 95
Number of Employees - Male Person(s) 31378 35574 36745 95
Number of Employees - Middle Management Person(s) 120 207 143 95
Number of Employees - Part-time Person(s) 540 657 95
Number of Employees - Senior Management Person(s) 29 27 38 95
Number of New Employees by Age - Aged 30-50 Person(s) 8929 8977 7425 96
Number of New Employees by Age - Aged 50 above Person(s) 2736 4172 6066 96
Number of New Employees by Age - Aged below 30 Person(s) 10618 8188 7249 96
Number of New Employees by Gender - Female Person(s) 7464 8221 7870 96
Number of New Employees by Gender - Male Person(s) 14819 13116 12870 96
Number of New Employees by Region - Hong Kong Person(s) 2815 4593 6943 96
Number of New Employees by Region - Macau Person(s) 101 123 159 96
Number of New Employees by Region - Mainland China Person(s) 19367 16621 13638 96
Percentage of New Employees by Age - Aged 30-50 % 37.5 32.5 24.4 96
Percentage of New Employees by Age - Aged 50 above % 36.8 41.7 48.4 96
Percentage of New Employees by Age - Aged below 30 % 75.1 56.2 50.1 96
Percentage of New Employees by Gender - Female % 53.2 49.4 38.1 96
Percentage of New Employees by Gender - Male % 47.2 36.9 35 96
Percentage of New Employees by Region - Hong Kong % 64.7 83.8 63.7 96
Percentage of New Employees by Region - Macau % 24.5 32.5 37.5 96
Percentage of New Employees by Region - Mainland China % 47.7 35.9 29.6 96
Total Number of Employees Person(s) 45398 52220 57425 95

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2020 2021 2022 Report Pages
Employee Turnover Rate by Age - Aged 30-50 % 30.8 20.5 26.1 96
Employee Turnover Rate by Age - Aged 50 above % 29.4 34.1 34.4 96
Employee Turnover Rate by Age - Aged below 30 % 60.8 37.3 38.3 96
Employee Turnover Rate by Gender - Female % 40 32.1 32.5 96
Employee Turnover Rate by Gender - Male % 39.9 25.8 30.1 96
Employee Turnover Rate by Region - Hong Kong % 41.8 73 47.7 96
Employee Turnover Rate by Region - Macau % 25.5 60.7 28.1 96
Employee Turnover Rate by Region - Mainland China % 39.9 22.2 27 96
Number of Employees Turnover by Age - Aged 30-50 Person(s) 7346 5673 7926 96
Number of Employees Turnover by Age - Aged 50 above Person(s) 2187 3406 4305 96
Number of Employees Turnover by Age - Aged below 30 Person(s) 8596 5436 5542 96
Number of Employees Turnover by Gender - Female Person(s) 5601 5350 6731 96
Number of Employees Turnover by Gender - Male Person(s) 12528 9165 11042 96
Number of Employees Turnover by Region - Hong Kong Person(s) 1820 4002 5205 96
Number of Employees Turnover by Region - Macau Person(s) 105 230 119 96
Number of Employees Turnover by Region - Mainland China Person(s) 16204 10283 12449 96

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2020 2021 2022 Report Pages
Fatality Rate (Employees) 0.004 0.01 97
Number of Serious Work-related Injuries (Employees) Person(s) 9 3 9 97
Number of Work-related Fatalities (Employees) Person(s) 2 7 97
Number of Work-related Injuries (Employees) Person(s) 111 133 152 97
Serious Work-related Injury Rate (Employees) No data was disclosed 0.01 0.02 97
Work-related Injury Rate (Employees) No data was disclosed 0.29 0.33 97
Work-related Injury Rate per 1000 Workers (Employees) % 2.5 2.5 2.6 97

Lost days due to work injury.

Indicator Unit 2020 2021 2022 Report Pages
Lost Day Rate (Employees) No data was disclosed 15.7 11.8 97
Number of Lost Days due to Work-related Injuries or Occupational Diseases (Employees) Day(s) 6136 7085 5472 97

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2021 2022 Report Pages
Working Hours (Employees) Hour(s) 90171148 92558760 97

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2020 2021 2022 Report Pages
Number of Employees Trained by Employment Category: Foundation Management Person(s) 1321 1817 1972 98
Number of Employees Trained by Employment Category: General Employees Person(s) 43707 47160 55268 98
Number of Employees Trained by Employment Category: Middle Management Person(s) 120 207 137 98
Number of Employees Trained by Employment Category: Senior Management Person(s) 27 27 34 98
Number of Employees Trained by Gender: Female Person(s) 13831 17783 20680 98
Number of Employees Trained by Gender: Male Person(s) 31344 31428 36731 98
Percentage of Employees Receiving Regular Performance Reviews by Employment Category: Foundation Management % 100 95.6 100 98
Percentage of Employees Receiving Regular Performance Reviews by Employment Category: General Employees % 95 92.1 85.5 98
Percentage of Employees Receiving Regular Performance Reviews by Employment Category: Middle Management % 99 86 100 98
Percentage of Employees Receiving Regular Performance Reviews by Employment Category: Senior Management % 96.6 100 100 98
Percentage of Employees Receiving Regular Performance Reviews by Gender: Female % 93.1 92.9 77.6 98
Percentage of Employees Receiving Regular Performance Reviews by Gender: Male % 96.1 92 90.8 98
Percentage of Employees Trained by Employment Category: Foundation Management % 99.5 95.8 100 98
Percentage of Employees Trained by Employment Category: General Employees % 99.5 94.2 99.99 98
Percentage of Employees Trained by Employment Category: Middle Management % 94.2 99.98 95.8 98
Percentage of Employees Trained by Employment Category: Senior Management % 93.1 100 89.5 98
Percentage of Employees Trained by Gender: Female % 98.7 100 100 98
Percentage of Employees Trained by Gender: Male % 99.9 88.3 99.96 98

The average training hours completed per employee by gender and employee category.

Indicator Unit 2020 2021 2022 Report Pages
Average Training Hours of Employees by Employment Category: Foundation Management Hour(s) 31.2 35.6 24.7 98
Average Training Hours of Employees by Employment Category: General Employees Hour(s) 2.8 42.5 29.8 98
Average Training Hours of Employees by Employment Category: Middle Management Hour(s) 45 29.8 98.3 98
Average Training Hours of Employees by Employment Category: Senior Management Hour(s) 21.7 20.7 81.8 98
Average Training Hours of Employees by Gender: Female Hour(s) 3.7 47 25.4 98
Average Training Hours of Employees by Gender: Male Hour(s) 3.6 40 32.3 98

Number of suppliers by geographical region.

Indicator Unit 2020 2021 2022 Report Pages
Number of suppliers - Hong Kong Supplier(s) 287 283 1506 99
Number of suppliers - Macao Supplier(s) 12 72 74 99
Number of suppliers - Mainland China Supplier(s) 9497 13374 23895 99
Number of suppliers by type - Engineering Supplier(s) 3216 4508 9431 99
Number of suppliers by type - Environment Supplier(s) 2667 25475 4321 99
Number of suppliers by type - Others Supplier(s) 4304 5753 10067 99
Number of suppliers by type - Safety management Supplier(s) 411 801 1656 99

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2021 Report Pages
Suppliers participating in anti-corruption training - Number Supplier(s) 5031 99
Suppliers participating in anti-corruption training - Percentage of all suppliers % 24.2 99
Suppliers participating in anti-corruption training - Total training hours Hour(s) 7849 99

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2021 2022 Report Pages
Average hours of anti-corruption training - Middle Management Hour(s) 0.8 1 99
Average hours of anti-corruption training - Senior Management Hour(s) 1.4 1 99
Number of participants in anti-corruption training - Middle Management Person(s) 207 45 99
Number of participants in anti-corruption training - Senior Management Person(s) 23 12 99
Percentage of participants in anti-corruption training - Middle Management % 100 31.5 99
Percentage of participants in anti-corruption training - Senior Management % 85.2 31.6 99

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2022 Report Pages
Included in ESG Governance of Central Enterprises — Pioneer of 50 Index Included 13

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2020 2021 2022 Report Pages
Revenue million HKD 6544.9 9642 12689 3

The types of emissions and respective emissions data.

Standard Indicator Unit 2020 2021 2022
Airborne Particulate Matter (PM) Emissions kg 556 485 210
NOâ‚“ Emissions kg 32695 31473 15181
SOâ‚“ Emissions kg 785 755 1221

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Direct GHG Emissions (Scope 1) tCO2-e 63051 33034 40236
Indirect Energy Emissions (Scope 2) tCO2-e 567226 536397 487487
Total GHG Emissions tCO2-e 630393 569857 527972
Total GHG Emissions Intensity (By Area) tCO2-e/000 sqm 3.42 3.17 2.82
Total Other Indirect Energy Emissions (Scope 3) tCO2-e 116 426 249

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Total Hazardous Waste tonnes 1.5 168.6 196.8
Total Hazardous Waste Intensity (By Area) tonnes/million sqm 0.082 0.957 1.06

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Total Non-Hazardous Waste Intensity (By Area) tonnes/000 sqm 1.97 1.21 0.84

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Diesel Fuel Consumption 1242 1275 1194
Energy Consumption Intensity (By Area) mWh/000 sqm 5.9 5.7 5.5
Gasoline Consumption 1879 2293 2001
LNG Consumption 100471 1217 525
LPG Consumption 2354 1580 1184
Natural Gas Consumption 39061 134599 179027
Purchased Electricity mWh 900664 884538 842127
Renewable Energy Consumption mWh 5103 3720
Total Direct Energy Consumption 150110 144535 183931
Total Energy Consumption mWh 1095550 1029073 1026058
Total Indirect Energy Consumption mWh 945440 884538 842127

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Water Consumption m³ 26381149 35734920 19018089
Water Consumption Intensity m³/sqm 0.14 0.2 0.1

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2020 2021 2022
Number of Employees Aged 30-50 Person(s) 23838 27641 30419
Number of Employees Aged Above 50 Person(s) 7428 9998 12532
Number of Employees Aged Below 30 Person(s) 14132 14581 14474
Number of Employees in Hong Kong Person(s) 4350 5479 10906
Number of Employees in Macau Person(s) 412 379 424
Number of Employees in Mainland China Person(s) 40636 46362 46095
Number of Female Employees Person(s) 14020 16646 20680
Number of Full-time Employees Person(s) None 51680 56768
Number of General Employees Person(s) 43921 50089 55272
Number of Male Employees Person(s) 31378 35574 36745
Number of Middle Management Employees Person(s) 120 207 143
Number of New Employees (Above 50) Person(s) 2736 4172 6066
Number of New Employees (Aged 30-50) Person(s) 8929 8977 7425
Number of New Employees (Aged Below 30) Person(s) 10618 8188 7249
Number of New Employees (Female) Person(s) 7464 8221 7870
Number of New Employees (Hong Kong) Person(s) 2815 4593 6943
Number of New Employees (Macau) Person(s) 101 123 159
Number of New Employees (Mainland China) Person(s) 19367 16621 13638
Number of New Employees (Male) Person(s) 14819 13116 12870
Number of Part-time Employees Person(s) 540 657
Number of Senior Management Employees Person(s) 29 27 38
Number of Temporary Workers Person(s) 36916 39507 38282
Number of Total Employees Person(s) 45398 52220 57425
Working Hours (Employees) Hour(s) 90171148 92558760

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2020 2021 2022
Turnover Rate of Employees Aged 30-50 % 30.8 20.5 26.1
Turnover Rate of Employees Aged Above 50 % 29.4 34.1 34.4
Turnover Rate of Employees Aged Below 30 % 60.8 37.3 38.3
Turnover Rate of Employees in Hong Kong % 41.8 73 47.7
Turnover Rate of Employees in Macau % 25.5 60.7 28.1
Turnover Rate of Employees in Mainland China % 39.9 22.2 27
Turnover Rate of Female Employees % 40 32.1 32.5
Turnover Rate of Male Employees % 39.9 25.8 30.1

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2021 2022
Fatalities Rate as a Result of Work-related Injuries 0.004 0.01
Number of Fatalities as a Result of Work-related Injuries Person(s) 2 7
Number of Work-related Fatalities Person(s) 2 7

Lost days due to work injury.

Standard Indicator Unit 2020 2021 2022
Lost Working Days Due to Work-related Injuries (Employees) Day(s) 6136 7085 5472

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2020 2021 2022
Percentage of Employees Trained % 99.5 94.2 99.99
Percentage of Trained Female Employees % 30.64 36.11 36.01
Percentage of Trained General Employees % 76.36 94.13 95.47
Percentage of Trained Male Employees % 69.36 63.89 63.99
Percentage of Trained Middle Management % 0.22 0.42 0.24
Percentage of Trained Senior Management % 0.05 0.05 0.06

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2020 2021 2022
Average Training Hours (Female) Hour(s) 3.7 47 25.4
Average Training Hours (General Employees) Hour(s) 2.8 42.5 29.8
Average Training Hours (Male) Hour(s) 3.6 40 32.3
Average Training Hours (Middle Management) Hour(s) 45 29.8 98.3
Average Training Hours (Senior Management) Hour(s) 21.7 20.7 81.8

Number of suppliers by geographical region.

Standard Indicator Unit 2020 2021 2022
Number of Suppliers in Hong Kong Supplier(s) 287 283 1506
Number of Suppliers in Mainland China Supplier(s) 9497 13374 23895
Number of Total Suppliers Supplier(s) 9796 13729 25475

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Standard Indicator Unit 2021
Percentage of Suppliers Participated in Anti-corruption Training % 24.2
Total Supplier Training Hours on Business Ethics Hour(s) 7849

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2021 2022
Anti-corruption Training Coverage among Directors and Management % 85.2 31.6
Average Anti-corruption Training Hours for Directors and Management Hour(s) 1.4 1
Average Anti-corruption Training Hours for General Employees Hour(s) 0.8 1
Coverage Rate of Ethical Standards and Anti-Corruption Training % 100 31.5
Number of People Participated in Ethical Standards and Anti-corruption Training Person(s) 230 57
Total Anti-corruption Training Hours for Directors and Management Hour(s) 32.2 12
Total Hours of Anti-corruption Training Hour(s) 191.6 57