2022 Sustainability Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Direct GHG emissions (Scope 1) | 5803 | 6397 | 6400 | 106 | |
| GHG emissions intensity | tCO2e/m² | 0.24 | 0.27 | 0.19 | 106 |
| Indirect GHG emissions (Scope 2) | tCO2e | 133817 | 151589 | 105240 | 106 |
| Total GHG emissions (Scope 1 & 2) | 139620 | 157986 | 111641 | 106 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Hazardous waste intensity | tons/m² | 0.000015 | 0.000025 | 0.000017 | 107 |
| Waste generated — Hazardous | tons | 9.02 | 14.75 | 9.81 | 107 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Coffee Capsules diverted (Non-hazardous) | tons | 0.28 | 0.15 | 0.19 | 107 |
| Food waste and cooking oil diverted (Non-hazardous) | tons | 141.37 | 258.74 | 151.72 | 107 |
| Food waste diversion progress | % achievement on food waste diversion rate | 10.04 | 85 | ||
| Glass diverted (Non-hazardous) | tons | 10.17 | 7.38 | 4.04 | 107 |
| Metals diverted (Non-hazardous) | tons | 41.18 | 44.21 | 13.2 | 107 |
| Miscellaneous Items diverted (Non-hazardous) | tons | 23.94 | 17.05 | 18.3 | 107 |
| Non-hazardous waste intensity | 0.01 | 0.012 | 0.008 | 107 | |
| Non-renewable materials consumption - Plastic | tons | 43.05 | 93.96 | 80.51 | 107 |
| Soap diverted (Non-hazardous) | tons | 5.49 | 6.39 | 1.19 | 107 |
| Waste disposed — Non-hazardous (landfill & incinerated) | tons | 5283.59 | 6246.38 | 4866.69 | 107 |
| Waste intensity (ton/m²) | ton/m² | 0.01 | 0.012 | 0.009 | 85 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Paper diverted (Non-hazardous) | tons | 178.04 | 230.29 | 153.72 | 107 |
| Plastic diverted (Non-hazardous) | tons | 6.47 | 4.72 | 3.55 | 107 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Diesel | 4059 | 3745 | 2995 | 106 | |
| Electricity consumption | GJ | 609027 | 665517 | 611073 | 106 |
| Energy consumption intensity | GJ/m² | 1.14 | 1.28 | 1.17 | 106 |
| Gasoline | 2398 | 4686 | 4052 | 106 | |
| Liquefied petroleum gas (LPG) | 36725 | 45267 | 47787 | 106 | |
| Natural gas | GJ | 16813 | 28332 | 19197 | 106 |
| Total energy consumption | GJ | 669022 | 747547 | 685104 | 106 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Total gross floor area | m² | 585683 | 585683 | 585683 | 106 |
| Total municipal water consumption | m³ | 1060232 | 1268067 | 1064765 | 107 |
| Water consumption intensity | m³/m² | 1.81 | 2.17 | 1.82 | 107 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Progress in 2022: reduction in consumption of bottled water compared to 2018 | reduction | 71% | 85 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Renewable material consumption - Paper | tons | 17.78 | 23.04 | 16.81 | 107 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Employee by age group and employment category - Age 51 or above General Employee | number | 1525 | 1667 | 108 |
| Employee by age group and employment category - Age 51 or above Management | number | 89 | 103 | 108 |
| Employee by age group and employment category - Age between 31–50 General Employee | number | 5802 | 5752 | 108 |
| Employee by age group and employment category - Age between 31–50 Management | number | 612 | 602 | 108 |
| Employee by age group and employment category - Age under 31 General Employee | number | 2055 | 1636 | 108 |
| Employee by age group and employment category - Age under 31 Management | number | 34 | 28 | 108 |
| Employee by gender and employment category - Female General Employee | number | 4558 | 4431 | 108 |
| Employee by gender and employment category - Female Management | number | 298 | 295 | 108 |
| Employee by gender and employment category - Male General Employee | number | 4824 | 4624 | 108 |
| Employee by gender and employment category - Male Management | number | 437 | 438 | 108 |
| Employee by gender and employment type - Female Full-time (Permanent) | number | 4719 | 108 | |
| Employee by gender and employment type - Female Part-time (Permanent) | number | 7 | 108 | |
| Employee by gender and employment type - Male Full-time (Permanent) | number | 5059 | 108 | |
| Employee by gender and employment type - Male Part-time (Permanent) | number | 3 | 108 | |
| Employee by geographical region (work location) and employment category - Hong Kong General Employee | number | 6 | 4 | 108 |
| Employee by geographical region (work location) and employment category - Hong Kong Management | number | 5 | 3 | 108 |
| Employee by geographical region (work location) and employment category - Macau General Employee | number | 9239 | 8917 | 108 |
| Employee by geographical region (work location) and employment category - Macau Management | number | 722 | 722 | 108 |
| Employee by geographical region (work location) and employment category - Mainland China General Employee | number | 137 | 134 | 108 |
| Employee by geographical region (work location) and employment category - Mainland China Management | number | 8 | 8 | 108 |
| Employee by geographical region and employment type - Hong Kong Full-time (Permanent) | number | 7 | 108 | |
| Employee by geographical region and employment type - Macau Full-time (Permanent) | number | 9629 | 108 | |
| Employee by geographical region and employment type - Macau Part-time (Permanent) | number | 10 | 108 | |
| Employee by geographical region and employment type - Mainland China Full-time (Permanent) | number | 142 | 108 | |
| New hires by age group - Age 51 or above | number | 25 | 33 | 109 |
| New hires by age group - Age between 31–50 | number | 378 | 314 | 109 |
| New hires by age group - Age under 31 | number | 418 | 249 | 109 |
| New hires by gender - Female | number | 386 | 295 | 109 |
| New hires by gender - Male | number | 435 | 301 | 109 |
| New hires by geographical region (work location) - Hong Kong | number | 2 | 109 | |
| New hires by geographical region (work location) - Macau | number | 782 | 581 | 109 |
| New hires by geographical region (work location) - Mainland China | number | 37 | 15 | 109 |
| Ratio of basic salary of female employees to male employees, General Employee | 1:1.03 | 1:1.05 | 111 | |
| Ratio of basic salary of female employees to male employees, Management | 1:1.18 | 1:1.15 | 111 | |
| Ratio of remuneration of female employees to male employees, General Employee | 1:1.05 | 1:1.08 | 111 | |
| Ratio of remuneration of female employees to male employees, Management | 1:1.16 | 1:1.17 | 111 | |
| Total Workforce - Full-time (Permanent) | number | 10109 | 9778 | 108 |
| Total Workforce - Part-time (Permanent) | number | 8 | 10 | 108 |
| Total new hires | number | 821 | 596 | 109 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| New hire rate | % | 8.12 | 6.09 | 109 |
| Total turnover | number | 1068 | 925 | 109 |
| Turnover by age group - Age 51 or above | %, number | 6.82 | 3.28 | 109 |
| Turnover by age group - Age between 31–50 | %, number | 7.86 | 8.11 | 109 |
| Turnover by age group - Age under 31 | %, number | 21.73 | 21.15 | 109 |
| Turnover by gender - Female | %, number | 506 | 425 | 109 |
| Turnover by gender - Male | %, number | 562 | 500 | 109 |
| Turnover by geographical region (work location) - Hong Kong | %, number | 36.36 | 42.86 | 109 |
| Turnover by geographical region (work location) - Macau | %, number | 10.36 | 9.39 | 109 |
| Turnover by geographical region (work location) - Mainland China | %, number | 22.07 | 11.97 | 109 |
| Turnover rate | % | 10.56 | 9.45 | 109 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| High-consequence work-related injuries | number | 3 | 3 | 111 | |
| High-consequence work-related injuries per 200000 hours worked | per 200000 hours worked | 0.04 | 0.03 | 111 | |
| Recordable work-related injuries | number | 90 | 152 | 83 | 111 |
| Recordable work-related injuries per 200000 hours worked | per 200000 hours worked | 1.05 | 1.56 | 0.9 | 111 |
Lost days due to work injury.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Lost days due to work injuries | days | 1956 | 2780 | 1369 | 111 |
| Lost days due to work injuries per 200000 hours worked | per 200000 hours worked | 22.85 | 28.54 | 14.86 | 111 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Percentage of employees received regular performance review - Female | % | 100 | 100 | 112 |
| Percentage of employees received regular performance review - General Employee | % | 100 | 100 | 112 |
| Percentage of employees received regular performance review - Male | % | 100 | 100 | 112 |
| Percentage of employees received regular performance review - Management | % | 100 | 100 | 112 |
| Percentage of workforce trained - Female | % | 100 | 99 | 112 |
| Percentage of workforce trained - General Employee | % | 100 | 99 | 112 |
| Percentage of workforce trained - Male | % | 99 | 99 | 112 |
| Percentage of workforce trained - Management | % | 99 | 100 | 112 |
| Percentage of workforce trained on MGM China’s human rights policies and procedures | % | 100 | 100 | 112 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Average training hours per person (hours) - Female | hours | 47.32 | 63.71 | 112 |
| Average training hours per person (hours) - General Employee | hours | 51.1 | 66.4 | 112 |
| Average training hours per person (hours) - Male | hours | 50.36 | 63.17 | 112 |
| Average training hours per person (hours) - Management | hours | 20.77 | 26.83 | 112 |
| Total training hours (hours) - Female | hours | 229780 | 301105 | 112 |
| Total training hours (hours) - General Employee | hours | 479444 | 601221 | 112 |
| Total training hours (hours) - Male | hours | 264933 | 319780 | 112 |
| Total training hours (hours) - Management | hours | 15269 | 19664 | 112 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| New suppliers that were screened using social criteria | All new suppliers were screened using social criteria through our procurement process in 2022. | 118 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Operating costs (excluding tax expense) | HK$'000 | 7943933 | 8900706 | 8240070 | 106 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Bronze prize for Asia's Best Sustainability Report (First Time) at ASRA | Bronze prize | 11 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Percentage of employees’ anti-corruption policies have been communicated to | % | 100 | 100 | 112 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Anti-corruption and anti-money laundering trainings provided to the board of directors and employees | hours | 2815 | 2731 | 112 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| TripAdvisor Traveler's Choice | Traveler's Choice | 11 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Revenue | 5095983 | 9410814 | 5268569 | 106 | |
| Tax expenses | 2414837 | 4260860 | 2319043 | 106 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 5803 | 6397 | 6400 |
| Indirect Energy Emissions (Scope 2) | tCO2e | 133817 | 151589 | 105240 |
| Total GHG Emissions | tCO2e | 139620 | 157986 | 111641 |
| Total GHG Emissions Intensity (By Area) | tCO2e/m² | 0.24 | 0.27 | 0.19 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Total Hazardous Waste | tons | 9.02 | 14.75 | 9.81 |
| Total Hazardous Waste Intensity (By Area) | tons/m² | 0.000015 | 0.000025 | 0.000017 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Non-Hazardous Waste Disposed | tons | 5283.59 | 6246.38 | 4866.69 |
| Non-Hazardous Waste Recycled | tons | 222.23 | 333.92 | 194.04 |
| Total Non-Hazardous Waste Intensity (By Area) | ton/m² | 0.01 | 0.012 | 0.009 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| Target Reduction in GHG Intensity Percentage by 2030 Compared to 2019 | % |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Plastic Waste Reduction Compared to Last Year | tons | 1.75 | 1.17 |
| Plastic Waste Reduction Percentage Compared to Last Year | % | 27.05 | 24.79 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Diesel Fuel Consumption | 4059 | 3745 | 2995 | |
| Energy Consumption Intensity (By Area) | GJ/m² | 1.14 | 1.28 | 1.17 |
| Gasoline Consumption | 2398 | 4686 | 4052 | |
| LPG Consumption | 36725 | 45267 | 47787 | |
| Natural Gas Consumption | GJ | 16813 | 28332 | 19197 |
| Purchased Electricity | GJ | 609027 | 665517 | 611073 |
| Total Energy Consumption | GJ | 669022 | 747547 | 685104 |
| Total Indirect Energy Consumption | GJ | 609027 | 665517 | 611073 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Municipal Water Consumption | m³ | 1060232 | 1268067 | 1064765 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| Energy Consumption Reduction Percentage Compared to Last Year | % |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| Water Consumption Reduction Percentage Compared to Last Year | % |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Packaging Material Consumption (Paper) | tons | 17.78 | 23.04 | 16.81 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Number of Employees Aged 30-50 | number | 6414 | 6354 |
| Number of Employees Aged Above 50 | number | 1614 | 1770 |
| Number of Employees Aged Below 30 | number | 2089 | 1664 |
| Number of Employees in Hong Kong | number | 11 | 7 |
| Number of Employees in Macau | number | 9961 | 9639 |
| Number of Employees in Mainland China | number | 145 | 142 |
| Number of Female Employees | number | 4856 | 4726 |
| Number of Full-time Employees | number | 10109 | 9778 |
| Number of Full-time Employees (Female) | number | 4824 | 4719 |
| Number of Full-time Employees (Male) | number | 5285 | 5059 |
| Number of General Employees | number | 9381 | 9060 |
| Number of General Employees (Female) | number | 4558 | 4431 |
| Number of General Employees(Male) | number | 4824 | 4624 |
| Number of Male Employees | number | 5261 | 5062 |
| Number of New Employees | number | 821 | 596 |
| Number of New Employees (Above 50) | number | 25 | 33 |
| Number of New Employees (Aged 30-50) | number | 378 | 314 |
| Number of New Employees (Aged Below 30) | number | 418 | 249 |
| Number of New Employees (Female) | number | 386 | 295 |
| Number of New Employees (Hong Kong) | number | 2 | |
| Number of New Employees (Mainland China) | number | 37 | 15 |
| Number of New Employees (Male) | number | 435 | 301 |
| Number of Part-time Employees | number | 8 | 10 |
| Number of Part-time Employees (Female) | number | 8 | 7 |
| Number of Part-time Employees (Male) | number | 3 | |
| Number of Total Employees | number | 10117 | 9788 |
| Percentage of Employees Aged 30-50 | % | 63.41 | 64.91 |
| Percentage of Employees Aged Above 50 | % | 15.95 | 18.09 |
| Percentage of Employees Aged Below 30 | % | 20.64 | 17 |
| Percentage of Employees in Hong Kong | % | 0.11 | 0.07 |
| Percentage of Employees in Macau | % | 98.46 | 98.48 |
| Percentage of Employees in Mainland China | % | 1.43 | 1.45 |
| Percentage of Full-time Employees | % | 99.92 | 99.9 |
| Percentage of Part-time Employees | % | 0.08 | 0.1 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 7.86 | 8.11 |
| Turnover Rate of Employees Aged Above 50 | % | 6.82 | 3.28 |
| Turnover Rate of Employees Aged Below 30 | % | 21.73 | 21.15 |
| Turnover Rate of Employees in Hong Kong | % | 36.36 | 42.86 |
| Turnover Rate of Employees in Macau | % | 10.36 | 9.39 |
| Turnover Rate of Employees in Mainland China | % | 22.07 | 11.97 |
| Turnover Rate of Female Employees | % | 10.42 | 8.99 |
| Turnover Rate of Male Employees | % | 10.68 | 9.88 |
| Turnover Rate of Total Employees | % | 10.56 | 9.45 |
Lost days due to work injury.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | days | 1956 | 2780 | 1369 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Percentage of Employees Trained | % | 100 | 99 |
| Percentage of Trained Female Employees | % | 100 | 99 |
| Percentage of Trained General Employees | % | 100 | 99 |
| Percentage of Trained Male Employees | % | 99 | 99 |
| Percentage of Trained Senior Management | % | 99 | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Average Training Hours (Female) | hours | 47.32 | 63.71 |
| Average Training Hours (General Employees) | hours | 51.1 | 66.4 |
| Average Training Hours (Male) | hours | 50.36 | 63.17 |
| Average Training Hours (Senior Management) | hours | 20.77 | 26.83 |
| Total Training Hours | hours | 494713 | 620885 |
Number of suppliers by geographical region.
| Standard Indicator | Unit |
|---|---|
| Number of Local Suppliers | suppliers |
| Number of Total Suppliers | suppliers |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Percentage of Employees Anti-corruption Policies have been Communicated to | % | 100 | 100 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Total Hours of Anti-corruption Training | hours | 2815 | 2731 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit |
|---|---|
| Total Public Welfare Donations | MOP million |
| Total Social Investment | MOP million |
| Total Volunteer Service Hours | hours |