2022 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Nitrogen oxides emissions | Kg | 150.02 | 144.48 | 130.67 | 132 |
| Particulate matter emissions | Kg | 14.1 | 13.45 | 12.12 | 132 |
| Sulfur oxides emissions | Kg | 0.31 | 0.31 | 0.27 | 132 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Greenhouse gas emissions (Scope 1) | Tonne | 60.09 | 61.97 | 55.11 | 132 |
| Greenhouse gas emissions (Scope 2) | Tonne | 117233.22 | 115517.86 | 125993.59 | 132 |
| Reduction of carbon dioxide (CO₂) emissions by DHC system | tonnes per 100000 m² per year | 5000–6000 | 66 | ||
| Total greenhouse gas emissions | Tonne | 117293.31 | 115579.83 | 126048.7 | 132 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Discarded batteries | Tonne | 0.12 | 0.11 | 0.13 | 132 |
| Discarded inkjet cartridges/toner cartridges | Tonne | 0.2 | 0.19 | 0.27 | 132 |
| Discarded light tubes and bulbs | Tonne | 0.48 | 0.31 | 0.13 | 132 |
| Total hazardous waste | Tonne | 0.8 | 0.61 | 0.53 | 132 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Paper consumption in the workplace | Tonne | 3.02 | 2.58 | 2.95 | 132 |
| Total non-hazardous waste | Tonne | 8446.49 | 11994.61 | 12917.11 | 132 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Diesel fuel consumption | '000kWh | 0.72 | 132 | ||
| Direct energy consumption | '000kWh | 222.5 | 235.01 | 207.08 | 132 |
| Electricity consumption | '000kWh | 132216.06 | 133162.3 | 145339.78 | 132 |
| Energy consumption intensity | '000kWh/m² | 0.03 | 0.03 | 0.04 | 132 |
| Energy service area covered by DHC system | million m² | 12 | 66 | ||
| Gasoline consumption | '000kWh | 204.86 | 208.14 | 175.31 | 132 |
| Indirect energy consumption | '000kWh | 132216.06 | 133162.3 | 145339.78 | 132 |
| Pipeline natural gas consumption | '000kWh | 17.64 | 26.87 | 31.05 | 132 |
| Total energy consumption | '000kWh | 132438.56 | 133397.32 | 145546.86 | 132 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Total water consumption | m³ | 113613.8 | 594057.9 | 812030.11 | 132 |
| Water intensity | m³/m² | 0.03 | 0.15 | 0.21 | 132 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of DHC system projects provided by CEC Energy Conservation | projects | 55 | 66 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Area designed for green buildings in total | m² | 49000 | 60 |
| Input in R&D of green technology | million RMB | 5.8 | 60 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Average number of days of paid annual leave per employee | Day | > 5 | > 5 | > 5 | 130 |
| Comprehensive operation business revenue | million RMB | 3285 | 14 | ||
| Employee type - Grassroots employees | % | 94.3 | 94.5 | 131 | |
| Employee type - Middle management | % | 93.25 | 93.3 | 131 | |
| Employee type - Senior management | % | 91.8 | 92 | 131 | |
| Employees with disabilities | 13 | 90 | |||
| Employment contract signing rate | % | 100 | 100 | 100 | 130 |
| Gender - Female | % | 92.8 | 93 | 93.2 | 131 |
| Gender - Male | % | 92.8 | 93 | 93.2 | 131 |
| New recruits for the year | 2815 | 90 | |||
| Number of employees aged 30 to 50 | 3172 | 90 | |||
| Number of employees in Chinese mainland | 8207 | 90 | |||
| Number of employees over 50 | 1243 | 90 | |||
| Number of employees under 30 | 3792 | 90 | |||
| Number of female employees | 3172 | 90 | |||
| Number of female senior executives (above director level) | 49 | 90 | |||
| Number of full time employees | 8186 | 90 | |||
| Number of internship employees | 21 | 90 | |||
| Number of male employees | 5035 | 90 | |||
| Number of male senior executives (above director level) | 106 | 90 | |||
| Number of workforce - Aged 30 and below | 1691 | 1176 | 1243 | 129 | |
| Number of workforce - Aged 31 to 50 | 3349 | 3663 | 3792 | 129 | |
| Number of workforce - Aged over 50 | 1505 | 2960 | 3172 | 129 | |
| Number of workforce - Female | 2453 | 2954 | 3172 | 129 | |
| Number of workforce - Full-time | 6537 | 7783 | 8186 | 129 | |
| Number of workforce - Intern | 8 | 16 | 21 | 129 | |
| Number of workforce - Mainland of China | 7799 | 8207 | 129 | ||
| Number of workforce - Male | 4092 | 4845 | 5035 | 129 | |
| Percentage of employees aged 30 to 50 | % | 38.65 | 90 | ||
| Percentage of employees in Chinese mainland | % | 100 | 90 | ||
| Percentage of employees over 50 | % | 15.15 | 90 | ||
| Percentage of employees under 30 | % | 46.2 | 90 | ||
| Percentage of female employees | % | 38.65 | 90 | ||
| Percentage of female senior executives (above director level) | % | 31.61 | 90 | ||
| Percentage of full time employees | % | 99.74 | 90 | ||
| Percentage of internship employees | % | 0.26 | 90 | ||
| Percentage of male employees | % | 61.35 | 90 | ||
| Percentage of male senior executives (above director level) | % | 68.39 | 90 | ||
| Proportion of female in management | % | 36 | 26.7 | 31.61 | 130 |
| Proportion of staff of ethnic minorities and foreigners | % | 0.66 | 0.81 | 0.71 | 130 |
| Proportion of staff with disabilities | % | 0.061 | 0.05 | 0.002 | 130 |
| Return on equity | % | 6.76 | 7.2 | 6.01 | 129 |
| Social insurance coverage rate | % | 100 | 100 | 100 | 130 |
| Total assets | RMB 0'000 | 1942603.7 | 2130772 | 2237953.25 | 129 |
| Total employees | 8207 | 90 | |||
| Total number of workforce | 6545 | 7799 | 8207 | 129 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Employee turnover rate, Aged 30 to 50 | % | 9.4 | 9.26 | 130 | |
| Employee turnover rate, Aged over 50 | % | 1.49 | 1.98 | 130 | |
| Employee turnover rate, Aged under 30 | % | 5.19 | 5.63 | 130 | |
| Employee turnover rate, Female | % | 6.42 | 7.06 | 130 | |
| Employee turnover rate, Mainland of China | % | 16.08 | 16.68 | 130 | |
| Employee turnover rate, Male | % | 9.66 | 9.37 | 130 | |
| Overall employee turnover rate | % | 15.79 | 16.08 | 16.68 | 130 |
| Total asset turnover | % | 19 | 22 | 25 | 129 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Proportion of work-related fatalities | % | 0% | 0% | 0% | 130 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Health examination coverage rate | % | 99.5 | 99.5 | 99.5 | 130 |
| Investment in work safety per year | RMB '000 | 5950 | 6000 | 6200 | 130 |
| Number of work safety drills | 180 | 200 | 128 | 130 | |
| Total investment in health examination | RMB '000 | 220.3 | 255.2 | 260.8 | 130 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Employee satisfaction | % | 98.2 | 98.6 | 98.6 | 130 |
| Number of employees trained, Female | 2747 | 2956 | 130 | ||
| Number of employees trained, Grassroots employees | 5847 | 6142 | 130 | ||
| Number of employees trained, Male | 4506 | 4692 | 130 | ||
| Number of employees trained, Middle management | 1355 | 1555 | 130 | ||
| Number of employees trained, Senior management | 51 | 53 | 130 | ||
| Number of trainees (Female) | 2956 | 95 | |||
| Number of trainees (Grassroots employees) | 6142 | 95 | |||
| Number of trainees (Male) | 4692 | 95 | |||
| Number of trainees (Middle management) | 1555 | 95 | |||
| Number of trainees (Senior management) | 53 | 95 | |||
| Percentage of employees trained (Female) | % | 93.2 | 95 | ||
| Percentage of employees trained (Grassroots employees) | % | 94.5 | 95 | ||
| Percentage of employees trained (Male) | % | 93.2 | 95 | ||
| Percentage of employees trained (Middle management) | % | 93.3 | 95 | ||
| Percentage of employees trained (Senior management) | % | 92 | 95 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Average training hours completed per employee - Female | Hour | 18.3 | 18.5 | 18.5 | 131 |
| Average training hours completed per employee - Grassroots employees | Hour | 22.9 | 16.3 | 131 | |
| Average training hours completed per employee - Male | Hour | 18.3 | 18.5 | 18.5 | 131 |
| Average training hours completed per employee - Middle management | Hour | 16.6 | 16.7 | 131 | |
| Average training hours completed per employee - Senior management | Hour | 16.1 | 23 | 131 | |
| Hours of training per capita (Female) | hours | 18.5 | 95 | ||
| Hours of training per capita (Grassroots employees) | hours | 16.3 | 95 | ||
| Hours of training per capita (Male) | hours | 18.5 | 95 | ||
| Hours of training per capita (Middle management) | hours | 16.7 | 95 | ||
| Hours of training per capita (Senior management) | hours | 23 | 95 |
Number of suppliers by geographical region.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Increase in total revenue compared with 2021 | % | 21.9 | 14 | ||
| Number of Service industrial parks | 45 | 72 | 88 | 129 | |
| Number of cities covered by business | 32 | 41 | 46 | 129 | |
| Total number of suppliers | 370 | 375 | 380 | 131 | |
| Total number of suppliers - Mainland of China | 375 | 380 | 131 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Complaint handling rate | % | 100 | 100 | 100 | 131 |
| Contracted revenue | million RMB | 6345 | 14 | ||
| Customer satisfaction | % | 96.16 | 95.28 | 96.04 | 131 |
| Number of complaints | 126 | 105 | 128 | 131 | |
| Yearly increase in contracted revenue | % | 47.4 | 14 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of DHC patents obtained | patents | 50 | 66 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Current ratio | % | 1.27 | 1.35 | 1.42 | 129 |
| Owners' equity | RMB 0'000 | 799979.6 | 850532.3 | 887676.4 | 129 |
| Total taxable | RMB 0'000 | 38040.44 | 54262.91 | 61328.08 | 129 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Number of anti-corruption training sessions | 4 | 9 | 131 | |
| Total number of anti-corruption training trainees | 7806 | 8000 | 131 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Investment in social welfare activities | RMB '000 | 700 | 189 | 200 | 131 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Direct donations | RMB '000 | 34 | 2 | 60 | 131 |
| Economic contract performance rate | % | 100 | 100 | 100 | 129 |
| Year-on-year rise in comprehensive operation business revenue | % | 577.3 | 14 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | Kg | 14.1 | 13.45 | 12.12 |
| NOₓ Emissions | Kg | 150.02 | 144.48 | 130.67 |
| SOₓ Emissions | Kg | 0.31 | 0.31 | 0.27 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | Tonne | 60.09 | 61.97 | 55.11 |
| Indirect Energy Emissions (Scope 2) | Tonne | 117233.22 | 115517.86 | 125993.59 |
| Total GHG Emissions | Tonne | 117293.31 | 115579.83 | 126048.7 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Hazardous Waste (Used Batteries) | Tonne | 0.12 | 0.11 | 0.13 |
| Total Hazardous Waste | Tonne | 0.8 | 0.61 | 0.53 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Non-Hazardous Waste Disposed | Tonne | 8446.49 | 11994.61 | 12917.11 |
| Paper Waste | Tonne | 3.02 | 2.58 | 2.95 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Diesel Fuel Consumption | '000kWh | 0.72 | ||
| Energy Consumption Intensity (By Area) | '000kWh/m² | 0.03 | 0.03 | 0.04 |
| Gasoline Consumption | '000kWh | 204.86 | 208.14 | 175.31 |
| Natural Gas Consumption | '000kWh | 17.64 | 26.87 | 31.05 |
| Purchased Electricity | '000kWh | 132216.06 | 133162.3 | 145339.78 |
| Total Direct Energy Consumption | '000kWh | 222.5 | 235.01 | 207.08 |
| Total Energy Consumption | '000kWh | 132438.56 | 133397.32 | 145546.86 |
| Total Indirect Energy Consumption | '000kWh | 132216.06 | 133162.3 | 145339.78 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Water Consumption | m³ | 113613.8 | 594057.9 | 812030.11 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Energy-saving and Carbon Reduction Demonstration Projects Achieved | projects | 55 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Number of Employees Aged 30-50 | 3349 | 3663 | 3172 | |
| Number of Employees Aged Above 50 | 1505 | 2960 | 1243 | |
| Number of Employees Aged Below 30 | 1691 | 1176 | 3792 | |
| Number of Employees in Mainland China | 7799 | 8207 | ||
| Number of Female Employees | 2453 | 2954 | 3172 | |
| Number of Full-time Employees | 6537 | 7783 | 8186 | |
| Number of Interns | 8 | 16 | 21 | |
| Number of Male Employees | 4092 | 4845 | 5035 | |
| Number of New Employees | 2815 | |||
| Number of Total Employees | 6545 | 7799 | 8207 | |
| Percentage of Employees Aged 30-50 | % | 51.17 | 46.97 | 38.65 |
| Percentage of Employees Aged Above 50 | % | 22.99 | 37.94 | 15.15 |
| Percentage of Employees Aged Below 30 | % | 25.83 | 15.09 | 46.2 |
| Percentage of Employees in Mainland China | % | 100 | 100 | |
| Percentage of Female Employees | % | 37.5 | 37.87 | 38.65 |
| Percentage of Full-time Employees | % | 99.88 | 99.79 | 99.74 |
| Percentage of Interns | % | 0.12 | 0.21 | 0.26 |
| Percentage of Male Employees | % | 62.5 | 62.13 | 61.35 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 9.4 | 9.26 | |
| Turnover Rate of Employees Aged Above 50 | % | 1.49 | 1.98 | |
| Turnover Rate of Employees Aged Below 30 | % | 5.19 | 5.63 | |
| Turnover Rate of Employees in Mainland China | % | 16.08 | 16.68 | |
| Turnover Rate of Female Employees | % | 6.42 | 7.06 | |
| Turnover Rate of Male Employees | % | 9.66 | 9.37 | |
| Turnover Rate of Total Employees | % | 15.79 | 16.08 | 16.68 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Health Check Coverage for Employees | % | 99.5 | 99.5 | 99.5 |
| Investment in Work Safety | RMB '000 | 5950 | 6000 | 6200 |
| Number of Production Safety Emergency Drills | 180 | 200 | 128 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Percentage of Trained Female Employees | % | 93.2 |
| Percentage of Trained General Employees | % | 94.5 |
| Percentage of Trained Male Employees | % | 93.2 |
| Percentage of Trained Middle Management | % | 93.3 |
| Percentage of Trained Senior Management | % | 92 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Average Training Hours (Female) | Hour | 18.3 | 18.5 | 18.5 |
| Average Training Hours (General Staff) | Hour | 22.9 | 16.3 | |
| Average Training Hours (Male) | Hour | 18.3 | 18.5 | 18.5 |
| Average Training Hours (Middle Management) | Hour | 16.6 | 16.7 | |
| Average Training Hours (Senior Management) | Hour | 16.1 | 23 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Number of Suppliers in Mainland China | 375 | 380 | ||
| Number of Total Suppliers | 370 | 375 | 380 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Complaints Handling Rate | % | 100 | 100 | 100 |
| Satisfaction Rate of Customer Complaint Handling | % | 96.16 | 95.28 | 96.04 |
| Total Number of Customer Complaints | 126 | 105 | 128 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Patents Granted | patents | 50 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Number of Anti-corruption Training Session | 4 | 9 | |
| Number of Attendance for Anti-corruption Training | person-times | 7806 | 8000 |
| Number of People Participated in Ethical Standards and Anti-corruption Training | persons | 7806 | 8000 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Total Cash Donations | RMB '000 | 34 | 2 | 60 |
| Total Public Welfare Donations | RMB '000 | 34 | 2 | 60 |
| Total Social Investment | RMB '000 | 34 | 2 | 60 |