SUSTAINABILITY REPORT 2022
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
Indicator | Unit | 2019 | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|---|
Emissions from vehicles - NOx | 289.63 | 282.42 | 157.33 | 62 | ||
Emissions from vehicles - PM | 15.07 | 62 | ||||
Emissions from vehicles - SOx | kg | 1.42 | 0.95 | 0.93 | 0.92 | 62 |
Greenhouse gas emissions - Refrigerant | kgCO2 equivalent | 29848 | 4178 | 4410 | 62 | |
Greenhouse gas emissions - Stationary and mobile combustion sources | kgCO2 equivalent | 10482469 | 15983770 | 6658150 | 8371500 | 62 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2019 | 2020 | 2021 | 2022 | 2024 | Report Pages |
---|---|---|---|---|---|---|---|
Decrease in Scope 1 and 2 carbon emissions intensity compared to 2021 levels | % | 27.5% | 11 | ||||
Decrease in Scope 1 and 2 carbon emissions intensity from 2021 | % | 27.5 | 20 | ||||
Decrease in Scope 1 and 2 carbon emissions intensity from baseline year 2011 | % | 66.3 | 20 | ||||
GHG emissions Scope 1 & Scope 2 combined | kgCO₂ equivalent | 81496441 | 59 | ||||
GHG emissions Scope 1 & Scope 2 per square metre of floor area | kgCO₂ equivalent/m² | 30.69 | 59 | ||||
GHG emissions from purchased electricity (Scope 2) | kgCO₂ equivalent | 73120531 | 59 | ||||
GHG emissions from stationary and mobile combustion (Scope 1) | kgCO₂ equivalent | 8371500 | 59 | ||||
Greenhouse gas emissions - Scope 1 & Scope 2 combined | kgCO2 equivalent | 101966028 | 106311948 | 83043000 | 81496441 | 62 | |
Greenhouse gas emissions - Scope 1 & Scope 2 per square metre of floor area | kgCO2 equivalent/m2 | 62.6 | 52.91 | 42.31 | 30.69 | 62 | |
Greenhouse gas emissions - Scope 1 (Direct emissions) | kgCO2 equivalent | 10482469 | 16029391 | 6665856 | 8375910 | 62 | |
Greenhouse gas emissions - Scope 2 (Energy indirect emissions from purchased electricity) | kgCO2 equivalent | 91483559 | 90328178 | 76385050 | 73120531 | 62 | |
Greenhouse gas emissions - Scope 3 (Tenant emissions) | kgCO2 equivalent | 99538919 | 62 | ||||
Reduction in carbon intensity of buildings compared to 2019 baseline | % | 32.4 | 50 | ||||
Scope 1&2 GHG emissions intensity | kgCO2 equivalent/m² | 62.6 | 52.91 | 42.31 | 30.69 | 24 | |
Scope 1&2 combined GHG emissions | kgCO2 equivalent | 101966028 | 106311948 | 83043200 | 81496441 | 24 | |
Target reduction in Scope 1 and 2 GHG emissions intensity (per square meter) compared to 2019 baseline | % | 25 | 50 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Discharge density of hazardous waste | kg/1000m2 | 2.04 | 1.3 | 62 | |
Greenhouse gas emissions - Fire extinguishers | kgCO2 equivalent | 15773 | 3258 | 62 | |
Hazardous waste produced | kg | 3699 | 3464 | 62 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2019 | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|---|
Discharge density of non-hazardous waste | tonne/10000m2 | 17.18 | 13.42 | 40.91 | 24.95 | 62 |
Dry garbage | tonnes | 41764 | 22272 | 22473 | 62 | |
Food waste | tonnes | 21933 | 19934 | 14524 | 62 | |
Recycled materials | tonnes | 3764 | 1239 | 2116 | 62 | |
Sewage discharge | m3 | 1197088 | 1040512 | 1054102 | 1045720 | 62 |
Tonnage of waste diversion from landfill | tonnes | 2116 | 11 | |||
Tonnes of waste diverted from landfill for recycling | tonnes | 2116 | 20 | |||
Total discharge of construction waste | tonnes | 39125 | 29711 | 30931 | 27136 | 62 |
Total discharge of household garbage | tonnes | 80144 | 63697 | 43449 | 39116 | 62 |
Total discharge of non-hazardous waste | tonnes | 119270 | 93407 | 74376 | 66249 | 62 |
Description of emissions target(s) set and steps taken to achieve them.
Indicator | Unit | 2022 | Report Pages |
---|---|---|---|
GHG emission intensity reduction from 2021 | 27.5% | 24 | |
GHG emission intensity reduction since 2011 | 66.3% | 24 | |
Submitted the 2030 1.5°C-aligned science-based targets | °C | 1.5 | 20 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
Indicator | Unit | 2030 | Report Pages |
---|---|---|---|
Diverting construction waste from landfill | % | 50 | 21 |
Diverting operational waste from landfill | % | 45 | 21 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2019 | 2020 | 2021 | 2022 | 2030 | Report Pages |
---|---|---|---|---|---|---|---|
Decrease in energy intensity compared to 2021 levels | % | 12.2% | 11 | ||||
Decrease in energy intensity from 2021 | % | 12.2 | 20 | ||||
Electricity purchased from renewable source | MWh | 5946 | 15921 | 62 | |||
Electricity purchased from the grid (non-renewable) | MWh | 104196 | 106156 | 109882 | 104707 | 62 | |
Energy Consumption Intensity | MWh/1000m² | 75.65 | 62.16 | 65.47 | 57.48 | 23 | |
Energy consumption - Diesel | Litre, MWh | 112 | 9118 | 393 | 499 | 62 | |
Energy consumption - Gasoline | Litre, MWh | 50505 | 49251 | 49636 | 1817 | 62 | |
Energy consumption - Natural gas | MWh, m3 | 1548873 | 16349 | 18585 | 29768 | 62 | |
Increase the proportion of total electricity consumption from renewable sources | % | 15 | 21 | ||||
Intensity of energy consumption | MWh/10000m2 | 75.65 | 62.16 | 65.47 | 57.48 | 62 | |
Proportion of company generated electricity consumption from renewable energy | approximately 10% | approximately 15% | 23 | ||||
Proportion of total electricity consumption from renewable energy | % | 10% | 15 | 11, 20 | |||
Total Energy Consumed | MWh | 123212 | 124889 | 136609 | 152622 | 23 | |
Total energy consumption | MWh | 123212 | 124889 | 136609 | 152622 | 62 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2019 | 2020 | 2021 | 2022 | 2030 | Report Pages |
---|---|---|---|---|---|---|---|
Decrease in water intensity compared to 2021 levels | % | 25% | 11 | ||||
Decrease in water intensity from 2021 | % | 25 | 20 | ||||
Reducing energy intensity compared to 2019 | % | 20 | 21 | ||||
Reducing water intensity compared to 2019 | % | 20 | 21 | ||||
Total Water Consumption | m³ | 1330098 | 1156125 | 1171225 | 1166466 | 26 | |
Total water consumption | m3 | 1330988 | 1156125 | 1171225 | 1166466 | 62 | |
Water Consumption Intensity | m³/1000m² | 816.64 | 679.52 | 585.79 | 439.32 | 26 | |
Water consumption intensity | m3/10000m2 | 816.64 | 679.52 | 585.79 | 439.32 | 62 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
Indicator | Unit | 2030 | Report Pages |
---|---|---|---|
100% new buildings achieve green and healthy dual certifications | 100% | 21 |
Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.
Indicator | Unit | 2019 | Report Pages |
---|---|---|---|
Issuance size of first green bond under Shui On Land Green Finance Framework | USD | 300000000 | 50 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2019 | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|---|
Diversity of employee - 30-50 years old | % | 69.54 | 70.23 | 72.22 | 73.79 | 65 |
Diversity of employee - Above 50 years old | % | 11.03 | 11.62 | 11.42 | 11.68 | 65 |
Diversity of employee - Female | % | 47.33 | 47.09 | 47.18 | 47.35 | 65 |
Diversity of employee - Male | % | 52.67 | 52.91 | 52.82 | 52.65 | 65 |
Diversity of employee - Under 30 years old | % | 19.43 | 18.15 | 16.35 | 14.53 | 65 |
Diversity of governance body - 30-50 years old | % | 12.5 | 22.22 | 27.27 | 65 | |
Diversity of governance body - Above 50 years old | % | 87.5 | 77.78 | 72.73 | 65 | |
Diversity of governance body - Female | % | 12.5 | 22.22 | 27.27 | 65 | |
Diversity of governance body - Male | % | 87.5 | 77.78 | 72.73 | 65 | |
Employees that returned to work after parental leave ended that were still employed 12 months after their return to work - Female | # employees | 75 | 46 | 54 | 65 | |
Employees that returned to work after parental leave ended that were still employed 12 months after their return to work - Male | # employees | 26 | 25 | 21 | 65 | |
Employees that returned to work after parental leave ended that were still employed 12 months after their return to work - Total | # employees | 101 | 71 | 75 | 65 | |
Parental Leave - employees that took parental leave - Female | # employees | 75 | 65 | 67 | 65 | |
Parental Leave - employees that took parental leave - Male | # employees | 26 | 34 | 22 | 65 | |
Parental Leave - employees that took parental leave - Total | # employees | 101 | 99 | 89 | 65 |
Employee turnover rate by gender, age group and geographical region.
Indicator | Unit | 2019 | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|---|
Employee turnover rate by age group - 30-50 years | % | 21 | 17 | 17 | 15 | 64 |
Employee turnover rate by age group - Above 50 years | % | 17 | 26 | 15 | 17 | 64 |
Employee turnover rate by age group - Under 30 years | % | 27 | 24 | 44 | 31 | 64 |
Employee turnover rate by gender - Female | % | 20 | 17 | 20 | 16 | 64 |
Employee turnover rate by gender - Male | % | 23 | 21 | 23 | 19 | 64 |
Employee turnover rate by geographical region - Hong Kong | % | 13 | 22 | 13 | 64 | |
Employee turnover rate by geographical region - Mainland China | % | 22 | 19 | 21 | 18 | 64 |
Retention rate of employees that took parental leave - Female | % | 100% | 61 | 93 | 65 | |
Retention rate of employees that took parental leave - Male | % | 100% | 96 | 105 | 65 | |
Retention rate of employees that took parental leave - Total | % | 100% | 79 | 84 | 65 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Recordable work-related injury (cases) | Cases | 13 | 27 | 13 | 64 |
Recordable work-related injury per 100 employees | 0.85 | 0.42 | 64 | ||
Work related injuries - Fatality as a result of work-related injury (cases) | Cases | 1 | 64 | ||
Workplace fatalities - Number of employees | 1 | 64 | |||
Workplace fatalities - Rate | % | 0.03 | 64 |
Lost days due to work injury.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Lost days due to work injury | Days | 289 | 533 | 159 | 64 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2019 | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|---|
Employees trained by employee category - Middle Management | % | 90.1 | 96.9 | 96.9 | 100 | 64 |
Employees trained by employee category - Operational Staff | % | 100 | 64 | |||
Employees trained by employee category - Senior Management | % | 78.7 | 95.9 | 73.5 | 100 | 64 |
Employees trained by employee category - Staff | % | 86.5 | 90.5 | 100 | 99.8 | 64 |
Employees trained by gender - Female | % | 81.3 | 88.8 | 99.8 | 99.8 | 64 |
Employees trained by gender - Male | % | 91.4 | 94.5 | 99.7 | 99.8 | 64 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2019 | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|---|
Average hours of employee development training | hours | 22 | 11 | |||
Average training hours completed by employee category - Middle Management | Hours | 18.2 | 23.9 | 16.3 | 15.7 | 64 |
Average training hours completed by employee category - Operational Staff | Hours | 22.2 | 64 | |||
Average training hours completed by employee category - Senior Management | Hours | 12.1 | 16.9 | 7.5 | 15.5 | 64 |
Average training hours completed by employee category - Staff | Hours | 16.8 | 21.8 | 19.6 | 23.3 | 64 |
Average training hours completed by gender - Female | Hours | 12.9 | 16.4 | 18.3 | 19.8 | 64 |
Average training hours completed by gender - Male | Hours | 20.6 | 26.7 | 20.3 | 24 | 64 |
Number of suppliers by geographical region.
Indicator | Unit | 2019 | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|---|
Proportion of spending on local suppliers - Products and services purchased locally | % | 100% | 100% | 100% | 65 | |
Suppliers by geographical region - From China | 4299 | 4627 | 5172 | 4943 | 65 | |
Suppliers by geographical region - From Hong Kong | 52 | 52 | 52 | 65 | ||
Suppliers by geographical region - From elsewhere | 64 | 67 | 67 | 67 | 65 | |
Suppliers by geographical region - Total | 4363 | 4746 | 5291 | 5062 | 65 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
Indicator | Unit | 2022 | Report Pages |
---|---|---|---|
Green Pledge programme coverage for F&B tenants | % | 96% | 11 |
Green Pledge programme coverage for office tenants | % | 48% | 11 |
Green Pledge programme coverage for retail tenants | % | 77% | 11 |
Number of products and service related complaints received and how they are dealt with.
Indicator | Unit | 2019 | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|---|
Complaint handling rate | % | 100% | 100% | 100% | 100% | 66 |
Office building customer satisfaction | 94.7 | 93.8 | 94.6 | 92.6 | 66 | |
Overall customer satisfaction of the properties | 94.1 | 94.7 | 94.7 | 95.1 | 66 | |
Residential customer satisfaction | # out of 100 | 94.8 | 95.1 | 95.3 | 95.2 | 66 |
Shopping mall customer satisfaction | 92.8 | 95.2 | 94.2 | 93.7 | 66 | |
Total complaints received | # | 352 | 285 | 2112 | 2777 | 66 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Business Partners communicated about anti-corruption policies and procedures | % | 100% | 100% | 100% | 66 |
Employee communicated about anti-corruption policies and procedures | % | 100% | 100% | 100% | 66 |
Governance Body communicated about anti-corruption policies and procedures | % | 100% | 100% | 100% | 66 |
Description of anti-corruption training provided to directors and staff.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Employee trained on anti-corruption policies and procedures | % | 100% | 100% | 100% | 66 |
Governance Body trained on anti-corruption policies and procedures | % | 100% | 100% | 100% | 66 |
Resources contributed (e.g. money or time) to the focus area.
Indicator | Unit | 2019 | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|---|
Total Charitable Donations (in cash) | RMB | 3773800 | 13141899 | 13310000 | 5038566 | 65 |
Total charitable donations by company | RMB | 3750000 | 13353671 | 13310000 | 5038566 | 65 |
Total charitable donations by employees | 23800 | 66228 | -14 | 65 | ||
Total hours of employee volunteering contributed | Hours | 360 | 2192 | 3099 | 179924 | 65 |
Volunteer hours contributed by Shui On Volunteer Service Team and Play Social | hours | 179924 | 11 |
The types of emissions and respective emissions data.
Standard Indicator | Unit | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|
Airborne Particulate Matter (PM) Emissions | 15.07 | ||||
NOₓ Emissions | 289.63 | 282.42 | 157.33 | ||
SOₓ Emissions | kg | 1.42 | 0.95 | 0.93 | 0.92 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|
Direct GHG Emissions (Scope 1) | kgCO2 equivalent | 10482469 | 16029391 | 6665856 | 8375910 |
GHG Emissions from Purchased Electricity | kgCO2 equivalent | 73120531 | |||
Indirect Energy Emissions (Scope 2) | kgCO2 equivalent | 91483559 | 90328178 | 76385050 | 73120531 |
Scope 3 GHG Emissions (Downstream Leased Assets) | kgCO2 equivalent | 99538919 | |||
Total GHG Emissions | kgCO2 equivalent | 101966028 | 106311948 | 83043200 | 81496441 |
Total GHG Emissions Intensity (By Area) | kgCO2 equivalent/m2 | 62.6 | 52.91 | 42.31 | 30.69 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 | 2022 |
---|---|---|---|
Total Hazardous Waste | kg | 3699 | 3464 |
Total Hazardous Waste Intensity (By Area) | kg/1000m2 | 2.04 | 1.3 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|
Non-Hazardous Waste (Construction Waste) | tonnes | 39125 | 29711 | 30931 | 27136 |
Non-Hazardous Waste (Domestic Waste) | tonnes | 80144 | 63697 | 43449 | 39116 |
Non-Hazardous Waste Recycled | tonnes | 2116 | |||
Total Non-Hazardous Waste Intensity (By Area) | tonne/10000m2 | 17.18 | 13.42 | 40.91 | 24.95 |
Description of emissions target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2022 |
---|---|---|
Percentage of Reduction in GHG Intensity Compared to Last Year | % | 27.5 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2019 | 2020 | 2021 | 2022 | 2030 |
---|---|---|---|---|---|---|
Diesel Fuel Consumption | MWh | 112 | 536 | 393 | 499 | |
Energy Consumption Intensity (By Area) | MWh/1000m² | 75.65 | 62.16 | 65.47 | 57.48 | |
Gasoline Consumption | MWh | 733 | 1849 | 1803 | 1817 | |
Grid Electricity Consumption | MWh | 104196 | 106156 | 109882 | 104707 | |
Natural Gas Consumption | MWh | 18171 | 16349 | 18585 | 29768 | |
Percentage of Renewable Energy Consumption | % | 10 | 15 | 15 | ||
Renewable Energy Consumption | MWh | 5946 | 15921 | |||
Total Energy Consumption | MWh | 123212 | 124889 | 136609 | 152622 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|
Water Consumption | m³ | 1330098 | 1156125 | 1171225 | 1166466 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Standard Indicator | Unit |
---|---|
Target Energy Consumption Reduction Percentage Compared to Last Year | % |
Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.
Standard Indicator | Unit | 2019 |
---|---|---|
Investment in Climate Change Management | USD | 300000000 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|
Percentage of Employees Aged 30-50 | % | 69.54 | 70.23 | 72.22 | 73.79 |
Percentage of Employees Aged Above 50 | % | 11.03 | 11.62 | 11.42 | 11.68 |
Percentage of Employees Aged Below 30 | % | 19.43 | 18.15 | 16.35 | 14.53 |
Percentage of Female Employees | % | 47.33 | 47.09 | 47.18 | 47.35 |
Percentage of Male Employees | % | 52.67 | 52.91 | 52.82 | 52.65 |
Employee turnover rate by gender, age group and geographical region.
Standard Indicator | Unit | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|
Percentage of Employees still Employed 12 Months after Return to Work | % | 100 | 79 | 84 | |
Percentage of Employees still Employed 12 Months after Return to Work (Female) | % | 100 | 61 | 93 | |
Percentage of Employees still Employed 12 Months after Return to Work (Male) | % | 100 | 96 | 105 | |
Turnover Rate of Employees Aged 30-50 | % | 21 | 17 | 17 | 15 |
Turnover Rate of Employees Aged Above 50 | % | 17 | 26 | 15 | 17 |
Turnover Rate of Employees Aged Below 30 | % | 27 | 24 | 44 | 31 |
Turnover Rate of Employees in Hong Kong | % | 13 | 22 | 13 | |
Turnover Rate of Employees in Mainland China | % | 22 | 19 | 21 | 18 |
Turnover Rate of Female Employees | % | 20 | 17 | 20 | 16 |
Turnover Rate of Male Employees | % | 23 | 21 | 23 | 19 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Standard Indicator | Unit | 2020 |
---|---|---|
Number of Fatalities as a Result of Work-related Injuries | Cases | 1 |
Number of Work-related Fatalities | 1 | |
Work-related Fatalities Rate | % | 0.03 |
Lost days due to work injury.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Lost Days Due to Work-related Injuries | Days | 289 | 533 | 159 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Standard Indicator | Unit | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|
Percentage of Trained Female Employees | % | 81.3 | 88.8 | 99.8 | 99.8 |
Percentage of Trained General Employees | % | 86.5 | 90.5 | 100 | 99.8 |
Percentage of Trained Male Employees | % | 91.4 | 94.5 | 99.7 | 99.8 |
Percentage of Trained Middle Management | % | 90.1 | 96.9 | 96.9 | 100 |
Percentage of Trained Operational Employees | % | 100 | |||
Percentage of Trained Senior Management | % | 78.7 | 95.9 | 73.5 | 100 |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|
Average Training Hours (Female) | Hours | 12.9 | 16.4 | 18.3 | 19.8 |
Average Training Hours (General Staff) | Hours | 16.8 | 21.8 | 19.6 | 23.3 |
Average Training Hours (Male) | Hours | 20.6 | 26.7 | 20.3 | 24 |
Average Training Hours (Middle Management) | Hours | 18.2 | 23.9 | 16.3 | 15.7 |
Average Training Hours (Operational Employees) | Hours | 22.2 | |||
Average Training Hours (Senior Management) | Hours | 12.1 | 16.9 | 7.5 | 15.5 |
Average Training Hours per Employee | hours | 22 |
Number of suppliers by geographical region.
Standard Indicator | Unit | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|
Number of Suppliers in Hong Kong | 52 | 52 | 52 | ||
Number of Suppliers in Mainland China | 4299 | 4627 | 5172 | 4943 | |
Number of Suppliers in Overseas | 64 | 67 | 67 | 67 | |
Number of Total Suppliers | 4363 | 4746 | 5291 | 5062 | |
Proportion of Spending on Local Suppliers | % | 100 | 100 | 100 |
Number of products and service related complaints received and how they are dealt with.
Standard Indicator | Unit | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|
Complaints Handling Rate | % | 100 | 100 | 100 | 100 |
Total Number of Customer Complaints | # | 352 | 285 | 2112 | 2777 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Percentage of Employees Anti-corruption Policies have been Communicated to | % | 100 | 100 | 100 |
Description of anti-corruption training provided to directors and staff.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Anti-corruption Training Coverage among Directors and Management | % | 100 | 100 | 100 |
Coverage Rate of Ethical Standards and Anti-Corruption Training | % | 100 | 100 | 100 |
Coverage of Anti-corruption Training for Employees | % | 100 | 100 | 100 |
Resources contributed (e.g. money or time) to the focus area.
Standard Indicator | Unit | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|
Total Cash Donations | RMB | 3773800 | 13141899 | 13310000 | 5038566 |
Total Public Welfare Donations | RMB | 3773800 | 13141899 | 13310000 | 5038566 |
Total Volunteer Service Hours | Hours | 360 | 2192 | 3099 | 179924 |