Environmental, Social and Governance Report 2022
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Nitrogen oxide emissions | Kg | 107.08 | 100 |
| Particulate matter emissions | Kg | 2.54 | 100 |
| Sulphur oxide emissions | Kg | 0.94 | 100 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Direct greenhouse gas emissions (Scope 1) | Tonnes of carbon dioxide equivalent | 264709.17 | 100 |
| Energy indirect greenhouse gas emissions (Scope 2) | Tonnes of carbon dioxide equivalent | 16.82 | 100 |
| Intensity of greenhouse gas emissions (Total greenhouse gas emissions/area under management) | Tonnes of carbon dioxide equivalent/’000 square metres | 431.93 | 100 |
| Total greenhouse gas emissions | Tonnes of carbon dioxide equivalent | 265141.1 | 100 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Intensity of hazardous waste (Total hazardous waste produced/area under management) | Tonne/’000 square metres | 0.00017 | 100 |
| Total hazardous waste produced | Tonne | 2.628518 | 100 |
| Weight of waste batteries | Tonne | 0.98 | 100 |
| Weight of waste mercury-containing fluorescent tubes and other waste mercury-containing electric light sources | Tonne | 1.64 | 100 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Intensity of non-hazardous waste (Total non-hazardous waste produced/area under management) | Tonne/’000 square metres | 0.0132 | 100 |
| Kitchen waste produced | Tonne | 153.33 | 100 |
| Non-hazardous waste produced | Tonne | 208.17 | 100 |
| Office waste produced | Tonne | 54.83 | 100 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Comprehensive energy consumption per unit area (kgce/m²·a) | kgce/m²·a | 0.601 | ≤0.601 | 80 |
| Comprehensive energy consumption per unit of output value (kgce/RMB10000) | kgce/RMB10000 | 223 | 222 | 80 |
| Electricity consumption | '000 kWh | 8904.05 | 101 | |
| Energy intensity (total energy consumption/area under management) | '000 kWh/0'000 square metres | 19.99 | 101 | |
| Heat consumption | '000 kWh | 304161.14 | 101 | |
| Liquefied natural gas consumption | '000 kWh | 183.29 | 101 | |
| Non-renewable fuel (direct) consumption | '000 kWh | 1954.95 | 101 | |
| Office areas Electricity consumption (kWh/m²) | kWh/m² | 1.27 | 1.27 | 80 |
| Office areas Petrol consumption (litre/m²) | litre/m² | 0.12 | 0.12 | 80 |
| Pipeline natural gas consumption | '000 kWh | 521.9 | 101 | |
| Purchased energy (indirect) consumption | '000 kWh | 313065.19 | 101 | |
| Residential Complexes Electricity consumption (kWh/m²) | kWh/m² | 4.38 | 4.38 | 80 |
| Total diesel consumption | '000 kWh | 14.82 | 101 | |
| Total energy consumption | '000 kWh, kWh in '000s | 315020.13 | 8, 101 | |
| Total gas consumption | '000 kWh | 178.54 | 101 | |
| Total petrol consumption | '000 kWh | 1056.4 | 101 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Municipal water consumption | Cubic metre | 4148190.96 | 101 |
| Total water consumption | Cubic metre, Cubic metres | 4148190.96 | 8, 101 |
| Water consumption intensity (Total water consumption/area under management) | Cubic metre/0'000 square metres | 263.18 | 101 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Pressure for secondary supply pumps to go into a standby sleep mode | MPa | ≥0.8MPa | ≥0.8MPa | 80 |
| Pressure for secondary supply pumps to go out of a standby sleep mode | MPa | ≤0.8MPa | ≤0.8MPa | 80 |
| Time for passenger lifts to go into a standby sleep mode | 凌晨0:00 | 凌晨0:00 | 80 | |
| Time for passenger lifts to go out of a standby sleep mode | 凌晨6:00 | 凌晨6:00 | 80 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of work-related fatalities | person | 1 | 104 |
| Rate of work-related fatalities | % | 0.02 | 104 |
Lost days due to work injury.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Lost days due to work injury | day | 230 | 104 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Total training time for anti-corruption and anti-fraud sessions | minutes | 90 | 73 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| China Listed Property Service Enterprises with Excellent Investment Value | Awarded | 10 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| China Listed Property Service Companies with Excellent ESG Practices | Awarded | 11 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Excellent Property Service Companies in Henan Province | Awarded | 10 | ||
| Top 3 Property Service Companies in Zhengzhou City (1st Place) | place | 1 | 9 | |
| Top 3 Residential Property Service Companies in Henan Province (1st Place) | place | 1 | 9 | |
| Top 30 Property Service Companies in Henan Province (1st Place) | place | 1 | 9 | |
| Zhengzhou Top 10 Property Service Companies for Customer Satisfaction | companies | 10 | 9 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| China Five-star Property Service Projects (Jianye Shihefu in Anyang, Jianye Tianzhu in Shangqiu) | Awarded | 10 | |
| China Leading Property Service Brands with Specialised Operations | Awarded | 10 | |
| Number of functional domain names obtained | 23 | 73 | |
| Number of patents obtained | 20 | 73 | |
| Number of software copyrights obtained | 209 | 73 | |
| Number of trademarks obtained | 172 | 73 | |
| Total number of intellectual property rights obtained | 424 | 73 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| China Property Service Industry Demonstration Base (Jianye Zunfu in Luoyang) | Awarded | 10 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of anti-corruption and anti-fraud training sessions conducted for all employees | 2 | 73 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| China Well-known Property Service Companies in Central China | Awarded | 10 | |
| Ranking among China Top 10 Listed Property Service Companies for Comprehensive Strength | rank | Top 10 | 10 |
| Ranking among China Top 10 Property Service Companies (Largest Service Scale) | rank | Top 10 | 10 |
| Ranking among China Top 100 Property Service Companies | rank | 11 | 10 |
| Ranking among China Top 100 Property Service Companies with Best Growth Potential | rank | Top 10 | 10 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Airborne Particulate Matter (PM) Emissions | Kg | 2.54 |
| NOₓ Emissions | Kg | 107.08 |
| SOₓ Emissions | Kg | 0.94 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | Tonnes of carbon dioxide equivalent | 264709.17 |
| Indirect Energy Emissions (Scope 2) | Tonnes of carbon dioxide equivalent | 16.82 |
| Total GHG Emissions | Tonnes of carbon dioxide equivalent | 265141.1 |
| Total GHG Emissions Intensity (By Area) | Tonnes of carbon dioxide equivalent/’000 square metres | 431.93 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Hazardous Waste (Used Batteries) | Tonne | 0.98 |
| Total Hazardous Waste | Tonne | 2.628518 |
| Total Hazardous Waste Intensity (By Area) | Tonne/’000 square metres | 0.00017 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Non-Hazardous Waste (Kitchen Waste) | Tonne | 153.33 |
| Non-Hazardous Waste (Office Waste) | Tonne | 54.83 |
| Non-Hazardous Waste Disposed | Tonne | 208.17 |
| Total Non-Hazardous Waste Intensity (By Area) | Tonne/’000 square metres | 0.0132 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Comprehensive Energy Consumption Intensity (By Area) | kgce/m²·a | 0.601 |
| Comprehensive Energy Consumption Intensity (By Revenue) | kgce/RMB10000 | 222 |
| Diesel Fuel Consumption | '000 kWh | 14.82 |
| Energy Consumption Intensity (By Area) | '000 kWh/0'000 square metres | 19.99 |
| Gasoline Consumption | '000 kWh | 1056.4 |
| LNG Consumption | '000 kWh | 183.29 |
| Natural Gas Consumption | '000 kWh | 521.9 |
| Purchased Electricity | '000 kWh | 8904.05 |
| Purchased Heating | '000 kWh | 304161.14 |
| Total Direct Energy Consumption | '000 kWh | 1954.95 |
| Total Energy Consumption | '000 kWh | 315020.13 |
| Total Indirect Energy Consumption | '000 kWh | 313065.19 |
| Total Non-Renewable Fuel Consumption | '000 kWh | 1954.95 |
| Total Purchased Energy | '000 kWh | 313065.19 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Municipal Water Consumption | Cubic metre | 4148190.96 |
| Water Consumption | Cubic metre | 4148190.96 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit |
|---|---|
| Number of Employees Aged 30-50 | person |
| Number of Employees Aged Above 50 | person |
| Number of Employees Aged Below 30 | person |
| Number of Employees in Hong Kong | person |
| Number of Employees in Hong Kong and Mainland China | person |
| Number of Employees in Mainland China | person |
| Number of Female Employees | person |
| Number of Full-time Employees | person |
| Number of General Employees | person |
| Number of Male Employees | person |
| Number of Middle Management Employees | person |
| Number of Senior Management Employees | person |
| Number of Total Employees | person |
| Percentage of Employees Aged 30-50 | percent |
| Percentage of Employees Aged Above 50 | percent |
| Percentage of Employees Aged Below 30 | percent |
| Percentage of Employees in Hong Kong | percent |
| Percentage of Employees in Hong Kong and Mainland China | percent |
| Percentage of Employees in Mainland China | percent |
| Percentage of Female Employees | percent |
| Percentage of Full-time Employees | percent |
| Percentage of General Employees | percent |
| Percentage of Male Employees | percent |
| Percentage of Middle Management Employees | percent |
| Percentage of Senior Management Employees | percent |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit |
|---|---|
| Turnover Rate of Employees Aged 30-50 | % |
| Turnover Rate of Employees Aged Above 50 | % |
| Turnover Rate of Employees Aged Below 30 | % |
| Turnover Rate of Employees in Mainland China | % |
| Turnover Rate of Female Employees | % |
| Turnover Rate of Male Employees | % |
| Turnover Rate of Total Employees | % |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Work-related Fatalities | person | 1 |
| Work-related Fatalities Rate | % | 0.02 |
Lost days due to work injury.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Lost Days Due to Work-related Injuries | day | 230 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit |
|---|---|
| Number of Production Safety Emergency Drills | |
| Total Hours of Safety Training for Employees | hour |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit |
|---|---|
| Percentage of Employees Trained | % |
| Percentage of Trained Female Employees | % |
| Percentage of Trained General Employees | % |
| Percentage of Trained Male Employees | % |
| Percentage of Trained Middle Management | % |
| Percentage of Trained Senior Management | % |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Average Training Hours (Female) | hour/person | 7.02 |
| Average Training Hours (General Staff) | hour/person | 7.14 |
| Average Training Hours (Male) | hour/person | 7.59 |
| Average Training Hours (Middle Management) | hour/person | 8.28 |
| Average Training Hours (Senior Management) | hour/person | 16 |
| Average Training Hours per Employee | hour/person | 7.3 |
| Total Training Hours | hour | 44448 |
| Training Hours of Anti-corruption | hour | 1.5 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Local Suppliers | 1098 | |
| Number of Total Suppliers | 1171 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Complaints Handling Rate | % | 97.05 |
| Number of Products and Service Related Complaints | case | 5477 |
| Satisfaction Rate of Customer Complaint Handling | % | 94.38 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Intellectual Property Rights Obtained by the Company | 424 | |
| Number of Patents Granted | 20 | |
| Number of Software Copyrights Obtained | 209 | |
| Number of Trademark Registrations | 172 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Anti-corruption Training Coverage among Directors and Management | % | 100 |
| Coverage of Anti-corruption Training for Employees | % | 100 |
| Number of Anti-corruption Training Session | 2 | |
| Total Anti-corruption Training Hours for Directors and Management | hour | 11.08 |
| Total Hours of Anti-corruption Training | hour | 129.08 |
| Total Hours of Anti-corruption Training for Employees | hour | 118 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit |
|---|---|
| Total Cash Donations | RMB |
| Total Public Welfare Donations | RMB |