Sustainability Report 2022

Year: 2022
Published: 2023-04-13
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 Report Pages
Scope 1 Emissions - Corporate Support Functions and Main Office Buildings (Hong Kong) tonnes CO2e 7571 6201 4658 59
Scope 1 Emissions - Network Expansion (Hong Kong) tonnes CO2e 3373 3471 4801 59
Scope 1 Emissions - Properties and Other Business (Hong Kong) tonnes CO2e 230 161 59
Scope 1 Emissions - Transport Operations (Hong Kong) tonnes CO2e 29774 30779 28729 59
Scope 2 Emissions - Corporate Support Functions and Main Office Buildings (Hong Kong) tonnes CO2e 167097 186689 184890 59
Scope 2 Emissions - Network Expansion (Hong Kong) tonnes CO2e 10163 10873 10515 59
Scope 2 Emissions - Properties and Other Business (Hong Kong) tonnes CO2e 4751 6145 4898 59
Scope 2 Emissions - Transport Operations (Hong Kong) tonnes CO2e 794564 837331 816153 59
Scope 3 Emissions - Corporate Support Functions and Main Office Buildings (Hong Kong) tonnes CO2e 512 740 793 59
Scope 3 Emissions - Network Expansion (Hong Kong) tonnes CO2e 397 1570 881 59
Scope 3 Emissions - Properties and Other Business (Hong Kong) tonnes CO2e 649 318 545 59
Scope 3 Emissions - Transport Operations (Hong Kong) tonnes CO2e 5733 509 783 59
Total Scope 1 GHG Emissions in Hong Kong tonnes CO2e 40949 40611 42188 59
Total Scope 2 GHG Emissions in Hong Kong tonnes CO2e 976574 1035654 1012456 59
Total Scope 3 GHG Emissions in Hong Kong tonnes CO2e 7290 3137 3003 59

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 Report Pages
60% of our staff canteens will send food waste to O·PARK for treatment in 2022 staff canteens 60% 22

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2025 Report Pages
MTR Nordic SBT target for reduction in Scope 1, 2, and 3 GHG emissions from 2019 base year % 25.2 61

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2022 2023 Report Pages
25% of our shopping mall food & beverage tenants will join our food waste reduction programme in 2022 shopping mall F&B tenants 25% 22
Percentage of managed residential properties to collect glass containers for recycling % 75 25
Percentage of shopping malls to collect glass containers for recycling % 100 25

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 2021 2022 2023 2024 2025 2026 Report Pages
100% renewable energy for railway operations (MTR Nordic) % 100 61
1400+ more bike parking spaces will be provided around properties managed by MTR by 2025 (compared with 2020) bike parking spaces 1400+ 22
Additional electric vehicle charging stations installed across office buildings and carparks charging stations 40 61
Amount of renewable energy to be generated kWh 1000000 25
Capital and Operating Expenditures in Maintaining, Upgrading and Renewing the Existing Hong Kong Railway System HK$ Million 12358 16
Electricity Consumption in Hong Kong - Heavy Rail MWh 1484030 1503677 1495525 58
Electricity Consumption in Hong Kong - Light Rail MWh 50461 51534 49821 58
Electricity Consumption in Hong Kong - Properties MWh 376220 411914 415819 58
Electricity Consumption in Hong Kong - Railway Operations Sub-total MWh 1534491 1555211 1545346 58
Electricity Consumption in Hong Kong - Total MWh 1910711 1967125 1961166 58
Electricity Consumption of Heavy Rail Operations - Elizabeth line (United Kingdom) GWh 112.13 108.29 248.42 58
Electricity Consumption of Heavy Rail Operations - Hong Kong Operating Network GWh 1484.03 1503.68 1495.53 58
Electricity Consumption of Heavy Rail Operations - MTRX (Sweden) GWh 14.56 15.33 19.28 58
Electricity Consumption of Heavy Rail Operations - Melbourne’s Metropolitan Rail Service (Australia) GWh 445.75 465.64 439.35 58
Electricity Consumption of Heavy Rail Operations - Mälartåg (Sweden) GWh n/a n/a 94.43 58
Electricity Consumption of Heavy Rail Operations - Shenzhen Metro Line 4 (Mainland of China) GWh 101.66 143.77 124.22 58
Electricity Consumption of Heavy Rail Operations - Stockholm Metro (Sweden) GWh 168.53 172.05 168.68 58
Electricity Consumption of Heavy Rail Operations - Stockholms Pendeltåg (Sweden) GWh 201.29 204.28 193 58
Electricity Consumption of Heavy Rail Operations - Sydney Metro North West Line (Australia) GWh 87.74 84.62 82.1 58
Electricity Consumption of Heavy Rail Operations - Total GWh 2615.69 2697.66 2865.01 58
Number of additional EV charging stations to be installed across office buildings, malls and station carparks stations 200+ 25
Number of e-buses to be introduced e-buses 30 25
Percentage of executive private vehicles to be replaced by EV or cancelled % 50 25
Percentage of executive private vehicles to be replaced with EV or cancelled by 2024 % 50 61
Percentage of renewable fuel in replacement buses % 100 61
Target for electric cars by 2025 % 50 61
Target for renewable fuel in cars by 2023 % 100 61
target number of e-buses to be introduced by 2026 30 60
total estimated average of regenerative energy per day from two Station Energy Saving Inverter systems kWh 1700 60

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 2023-2024 Report Pages
5 additional water dispensers will be installed in our stations in 2022 water dispensers 5 22
Number of additional water dispensers to be installed across stations water dispensers 8 25

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2022 2023 2024 2025 2026 Report Pages
1 million kWh of renewable energy will be generated by 2023 kWh 1000000 22
Chiller energy saving after completing Batch 2 chiller replacement project in stations % 20 25
Chiller energy saving after completing chiller replacement programme in Headquarters compared with 2019 % 20 25
Fluorescent light tubes replaced with LED lights at Headquarters light tubes 10000 61
Percentage of existing shopping malls to complete energy audit and develop energy saving plan % 100 25
Percentage of fluorescent light tubes at Headquarters replaced with LED lights % 75 61
Percentage of managed residential properties to conduct energy audit and develop energy saving plan % 70 25
number of chillers to be replaced with more energy efficient models in MTR stations 154 60
number of new chillers to be installed in stations by 2026 31 60

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2022 2023 2025 Report Pages
2% water will be saved in 2022 with 2018 level as baseline for our shopping malls; rising to 5% reduction in 2025 water saved 2% 5% 22
2.5% water will be saved in depots in 2022 with 2021 level as baseline water saved 2.5% 22
Water to be saved in 2025 with 2022 level as baseline for shopping malls % 5 25
Water to be saved in depots with 2022 level as baseline % 2.5 25

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2025 Report Pages
Number of more bike parking spaces to be provided around stations and properties managed by MTR bike parking spaces 1400+ 25

Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.

Indicator Unit 2022 Report Pages
50000+ people will actively participate in our low-carbon initiatives in 2022 people 50000+ 22

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2016 2017 2018 2019 2020 2021 2022 2023 Report Pages
Average length of service, Hong Kong years 13.6 50
Economic Value Retained for Reinvestment HK$ Million 1283 16
Employment and pre-employment opportunities for young talents opportunities 200+ 24
Employment and pre-employment opportunities provided for young talents opportunities 360 21
Female Board of Directors percent 21 20
Fixed and Variable Annual Payments to KCRC HK$ Million 1073 16
Full time employees (Female) in Hong Kong persons 3659 3649 37
Full time employees (Male) in Hong Kong persons 13204 13110 37
Full-time employees in Hong Kong employees 16863 16604 36
Full-time employees in London employees 1132 1259 36
Full-time employees in Melbourne employees 6005 6128 36
Full-time employees in Shenzhen employees 1925 1925 36
Full-time employees in Stockholm employees 4497 5072 36
Full-time employees in Sydney employees 245 292 36
Full-time employees with continuous contracts (Female) in Hong Kong persons 3069 3046 37
Full-time employees with continuous contracts (Male) in Hong Kong persons 11253 11253 37
Full-time employees with renewable contracts (Female) in Hong Kong persons 564 627 37
Full-time employees with renewable contracts (Male) in Hong Kong persons 1688 1799 37
Full-time employees with temporary contracts (Female) in Hong Kong persons 26 21 37
Full-time employees with temporary contracts (Male) in Hong Kong persons 51 58 37
Gender distribution (female) in Hong Kong percentage 22% 22% 36
Gender distribution (female) in London percentage 22% 23% 36
Gender distribution (female) in Melbourne percentage 27% 29% 36
Gender distribution (female) in Shenzhen percentage 24% 24% 36
Gender distribution (female) in Stockholm percentage 26% 28% 36
Gender distribution (female) in Sydney percentage 33% 30% 36
Gender distribution (male) in Hong Kong percentage 78% 78% 36
Gender distribution (male) in London percentage 78% 77% 36
Gender distribution (male) in Melbourne percentage 73% 71% 36
Gender distribution (male) in Shenzhen percentage 76% 76% 36
Gender distribution (male) in Stockholm percentage 74% 72% 36
Gender distribution (male) in Sydney percentage 67% 70% 36
Ordinary Dividends Distributed to HKSAR Government HK$ Million 6673 16
Ordinary Dividends Distributed to Other Shareholders HK$ Million 2248 16
Part time employees (Female) in Hong Kong persons 1135 997 37
Part time employees (Male) in Hong Kong persons 440 405 37
Percentage of female staff at MTR Elizabeth line % 24 40
Percentage of staff from non-white backgrounds at MTR Elizabeth line % 42 40
Percentage of train drivers who are female at MTR Elizabeth line % 12.5 40
Persons with disabilities employed in Hong Kong percentage 1.7% 2.0% 2.4% 2.7% 3.4% 3.7% 4.1% 37
Staff Costs Distributed to Employees HK$ Million 15683 16
Summer interns who are ethnic minorities or PwD percent 9 20
Total full-time employees employees 30667 31480 36

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2022 Report Pages
Voluntary staff turnover rate, Elizabeth line % 10.3 50
Voluntary staff turnover rate, Hong Kong % 7.5 50
Voluntary staff turnover rate, MTRX % 12.5 50
Voluntary staff turnover rate, Melbourne’s Metropolitan Rail Services % 12 50
Voluntary staff turnover rate, Mälartåg % 23.8 50
Voluntary staff turnover rate, Shenzhen Metro Line 4 % 9.2 50
Voluntary staff turnover rate, Stockholm Metro % 5.2 50
Voluntary staff turnover rate, Stockholms Pendeltåg % 7.3 50
Voluntary staff turnover rate, Sydney Metro North West Line % 19.7 50

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2020 2021 2022 Report Pages
Customer and public safety – Fatalities in Hong Kong - Heavy Rail 1 1 29
Customer and public safety – Fatalities in Hong Kong - Light Rail 1 29
Injuries requiring hospitalisation per 100 million passenger journeys - Bus per 100 million passenger journeys 6.85 20
Injuries requiring hospitalisation per 100 million passenger journeys - Heavy Rail per 100 million passenger journeys 6.5 20
Injuries requiring hospitalisation per 100 million passenger journeys - Light Rail per 100 million passenger journeys 8.38 20
Number of customer and public injuries requiring hospitalisation in Hong Kong - Bus 2 3 1 29
Number of customer and public injuries requiring hospitalisation in Hong Kong - Heavy Rail 29 25 87 29
Number of customer and public injuries requiring hospitalisation in Hong Kong - Light Rail 2 3 4 29
Number of injuries requiring hospitalisation per 100 million passenger journeys in Hong Kong - Bus Performance 3.99 4.99 1.74 29
Number of injuries requiring hospitalisation per 100 million passenger journeys in Hong Kong - Bus Target 6.85 6.85 6.85 29
Number of injuries requiring hospitalisation per 100 million passenger journeys in Hong Kong - Heavy Rail Performance 2.51 1.76 6.5 29
Number of injuries requiring hospitalisation per 100 million passenger journeys in Hong Kong - Heavy Rail Target 7.6 6.64 5.67 29
Number of injuries requiring hospitalisation per 100 million passenger journeys in Hong Kong - Light Rail Performance 1.79 2.12 3.04 29
Number of injuries requiring hospitalisation per 100 million passenger journeys in Hong Kong - Light Rail Target 11.67 9.89 8.38 29

Lost days due to work injury.

Indicator Unit 2020 2021 2022 Report Pages
Lost Time Injuries per 100000 man-hours for Contractors in Hong Kong - Corporate Support Functions 0.32 0.2 0.34 33
Lost Time Injuries per 100000 man-hours for Contractors in Hong Kong - Investment Property 0.21 0.13 0.2 33
Lost Time Injuries per 100000 man-hours for Contractors in Hong Kong - Management Contractor 0.19 0.17 0.15 33
Lost Time Injuries per 100000 man-hours for Contractors in Hong Kong - Operations Railway 0.24 0.27 0.28 33
Lost Time Injuries per 100000 man-hours for Contractors in Hong Kong - Project Construction – Network Improvement Projects 0.15 33
Lost Time Injuries per 100000 man-hours for Contractors in Hong Kong - Project Construction – Railway Extension Projects 0.49 0.26 0.22 33
Lost Time Injuries per 100000 man-hours for Contractors in Hong Kong - Property Development and Investment Projects 0.03 0.03 0.01 33
Lost Time Injuries per 100000 man-hours in Hong Kong - Capital Works Business Unit 0.04 0.07 33
Lost Time Injuries per 100000 man-hours in Hong Kong - Corporate Support Functions 0.04 0.08 0.17 33
Lost Time Injuries per 100000 man-hours in Hong Kong - Hong Kong Property Business Unit 0.16 0.2 0.16 33
Lost Time Injuries per 100000 man-hours in Hong Kong - Hong Kong Transport Services Business Unit 0.43 0.46 0.33 33

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2022 2022–2025 2023 Report Pages
Diversity, equity and inclusion (DEI) training events for staff events 230 20
Investment in startups HK$ million 300 24
Investment in startups focusing on smart city technologies HK$ million 100 21
Wellness related activities/events organised for employees events 10 24

The average training hours completed per employee by gender and employee category.

Indicator Unit 2020 2021 2022 Report Pages
Average Training Days per Employee - Elizabeth line days 6.5 9.5 1.9 49
Average Training Days per Employee - Hong Kong days 4.8 5.2 6.1 49
Average Training Days per Employee - MTRX days 2.8 2.2 3.9 49
Average Training Days per Employee - Melbourne’s Metropolitan Rail Service days 7 7.3 9.4 49
Average Training Days per Employee - Mälartåg days n/a n/a 2.8 49
Average Training Days per Employee - Shenzhen Metro Line 4 days 18.9 8.8 8.7 49
Average Training Days per Employee - Stockholm Metro days 3.4 2.7 3.1 49
Average Training Days per Employee - Stockholms Pendeltåg days 1.1 1.2 2.6 49
Average Training Days per Employee - Sydney Metro North West Line days 3.5 5.9 3.6 49
Average learning days provided to employees per year days, learning days 5 21, 24
Total Staff Training in Hong Kong - Management training man-day 7674 10926 10753 49
Total Staff Training in Hong Kong - Operation Training man-day 74195 75189 89664 49

Number of suppliers by geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Annual green procurement spending million HKD 307 114.1 51
Increase in number of registered SMEs in supplier database percent 55 24
Number of merchants recruited for LOUDER retail platform 100 51
Other Operating Costs Distributed to Suppliers & Business Partners HK$ Million 19062 16
Percentage of Spending on Property Management - Cleaning, Security & Clubhouse Service % 31.2 51
Percentage of Spending on Property Management - Other Goods & Services % 17.7 51
Percentage of Spending on Property Management - Works & Maintenance Services % 51.1 51
Percentage of Spending on Transport Operations - General Goods & Services % 31.4 51
Percentage of Spending on Transport Operations - Goods, Services & Spares % 27.2 51
Percentage of Spending on Transport Operations - Works & Maintenance Services % 41.4 51

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2022 2023 Report Pages
100% shopping malls will engage tenants in energy-saving initiatives in 2022 shopping malls 100% 22
Key suppliers attending training sessions on ESG best practices suppliers 57 21
Supplier review audits completed audits 15 24
Supplier review meetings covering ESG meetings 15 24
Suppliers attending ESG best practices training sessions suppliers 60+ 24

Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.

Indicator Unit 2022 2025 2030 Report Pages
Amount spent on green procurement HK$ million 110 21
Spending on green procurement HK$ million 250 350 24

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2022 Report Pages
Heavy rail network service delivery and passenger on-time journeys % 99.9 4
Number of products accumulated for LOUDER retail platform 5000 51
Revenue from Hong Kong Property Rental and Management Businesses HK$ Million 4779 16
Revenue from Hong Kong Station Commercial Businesses HK$ Million 3077 16
Revenue from Hong Kong Transport Operations HK$ Million 13404 16
Revenue from Mainland China and International Subsidiaries HK$ Million 26189 16
Revenue from Other Businesses HK$ Million 1458 16

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2022 Report Pages
Interest and Finance Costs Distributed to Lenders HK$ Million 699 16

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2022 2022–2025 Report Pages
Investment in community programmes million HKD 25 41
No less than average daily passenger trips will benefit from fare concessions trips 993000 20
Number of new employees hired under Järvaveckan initiative at MTR Nordic since 2018 employees 100 40
People benefited from community programmes and volunteering projects people 59000 20
People benefited from future skills and innovation programmes people 5000 21
People benefiting from future skills and innovation programmes people 50000+ 24

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2022 2024 Report Pages
Direct local community investment and donations million HKD 25 20
Hong Kong Property Development Profit from Share of Surplus and Interest in Unsold Properties HK$ Million 11599 16
Managed residential properties signing the Heart Caring Charter and organising wellness activities 75% 24
Number of projects with employee volunteering projects 111 41
Taxes Distributed to Governments HK$ Million 1402 16
Total Economic Value Distributed HK$ Million 60506 16
Total Economic Value Generated HK$ Million 60506 16
Value of in-kind donations million HKD 29 41
Volunteer hours contributed by Hong Kong employees hours 9500 41

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022
Direct GHG Emissions (Scope 1) tonnes CO2e 40949 40611 42188
Indirect Energy Emissions (Scope 2) tonnes CO2e 976574 1035654 1012456
Total GHG Emissions tonnes CO2e 1029813 1089402 1056647
Total Other Indirect Energy Emissions (Scope 3) tonnes CO2e 7290 3137 3003

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022
Non-Hazardous Waste (Kitchen Waste) percent of staff canteens sending food waste to O·PARK 60

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2025
Target GHG Emissions Reduction Percentage by 2030 Compared to 2019 % 25.2

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021 2022 2023
Grid Electricity Consumption MWh 1910711 1967125 1961166
Percentage of Renewable Energy Consumption % 100
Purchased Electricity MWh 1910711 1967125 1961166
Renewable Energy Consumption kWh 1000000

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2024 2026
Target Electricity Usage Reduction Percentage Compared to Last Year % 20 20

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2022 2023 2025
Target Water Consumption Reduction Percentage Compared to Last Year % 2.5 2.5 5

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2021 2022
Number of Female Employees persons 4794 4646
Number of Full-time Employees employees 30667 31480
Number of Full-time Employees (Female) persons 3659 3649
Number of Full-time Employees (Male) persons 13204 13110
Number of Full-time Employees in Hong Kong employees 16863 16604
Number of Full-time Employees in London employees 1132 1259
Number of Full-time Employees in Melbourne employees 6005 6128
Number of Full-time Employees in Shenzhen employees 1925 1925
Number of Full-time Employees in Stockholm employees 4497 5072
Number of Full-time Employees in Sydney employees 245 292
Number of Male Employees persons 13644 13515
Number of Part-time Employees (Female) persons 1135 997
Number of Part-time Employees (Male) persons 440 405
Percentage of Female Employees percentage 22 22
Percentage of Male Employees percentage 78 78

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2022
Turnover Rate of Employees in Australia % 19.7
Turnover Rate of Employees in Hong Kong % 7.5
Turnover Rate of Employees in Mainland China % 9.2
Turnover Rate of Employees in Sweden % 7.3
Turnover Rate of Employees in United Kingdom % 10.3

Lost days due to work injury.

Standard Indicator Unit 2020 2021 2022
Lost Time Injury Frequency Rate (Contractor) per 100000 man-hours 0.03 0.13 0.01
Lost Time Injury Frequency Rate (Hong Kong) per 100000 man-hours 0.04 0.46 0.33

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2020 2021 2022
Average Training Hours (Hong Kong Employees) hours 38.4 41.6 48.8

Number of suppliers by geographical region.

Standard Indicator Unit 2022
Proportion of Spending on Local Suppliers % 31.2

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Standard Indicator Unit 2022 2023
Number of Suppliers Participating in ESG Training suppliers 57 60

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2022
Total In-kind Donations million HKD 29
Total Social Investment million HKD 25
Total Volunteer Service Hours hours 9500