Corporate Responsibility and Sustainability Report 2022
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Emission of ozone depleters - Group | kg CFC-11e | 1.6 | 56 |
| Emission of ozone depleters - Hotels | kg CFC-11e | 1.6 | 56 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Carbon intensity - Commercial Properties, Clubs & Services | kg CO2e per m2 | 42 | 56 |
| Carbon intensity - Group | kg CO2e per m2 | 120 | 56 |
| Carbon intensity - Hotels | kg CO2e per m2 | 151 | 56 |
| Greenhouse gas emissions | '000 tCO2e | 79 | 55 |
| Greenhouse gas emissions Scope 1 - Commercial Properties, Clubs & Services | 000 tCO2e | 1 | 56 |
| Greenhouse gas emissions Scope 1 - Group | 000 tCO2e | 7 | 56 |
| Greenhouse gas emissions Scope 1 - Hotels | 000 tCO2e | 6 | 56 |
| Greenhouse gas emissions Scope 2 - Commercial Properties, Clubs & Services | 000 tCO2e | 10 | 56 |
| Greenhouse gas emissions Scope 2 - Group | 000 tCO2e | 79 | 56 |
| Greenhouse gas emissions Scope 2 - Hotels | 000 tCO2e | 69 | 56 |
| Group carbon intensity | kg CO2e per m² | 122 | 55 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Waste generated - Commercial Properties, Clubs & Services | tonnes | 1860 | 56 |
| Waste generated - Group | tonnes | 5421 | 56 |
| Waste generated - Hotels | tonnes | 3561 | 56 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Waste diverted/recycled - Commercial Properties, Clubs & Services | tonnes | 1360 | 56 |
| Waste diverted/recycled - Group | tonnes | 2702 | 56 |
| Waste diverted/recycled - Hotels | tonnes | 1342 | 56 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Waste diversion rate | % | 52.7% | 55 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Direct energy use - Commercial Properties, Clubs & Services | 000 GJ | 1 | 56 |
| Direct energy use - Group | 000 GJ | 128 | 56 |
| Direct energy use - Hotels | 000 GJ | 127 | 56 |
| Energy intensity | MJ per m² | 1097 | 55 |
| Energy intensity - Commercial Properties, Clubs & Services | MJ per m2 | 1007 | 56 |
| Energy intensity - Group | MJ per m2 | 1397 | 56 |
| Energy intensity - Hotels | MJ per m2 | 1425 | 56 |
| Indirect energy use - Commercial Properties, Clubs & Services | 000 GJ | 51 | 56 |
| Indirect energy use - Group | 000 GJ | 634 | 56 |
| Indirect energy use - Hotels | 000 GJ | 583 | 56 |
| Total energy use | '000 GJ | 710 | 55 |
| Total energy use - Commercial Properties, Clubs & Services | 000 GJ | 52 | 56 |
| Total energy use - Group | 000 GJ | 762 | 56 |
| Total energy use - Hotels | 000 GJ | 710 | 56 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Direct water consumption | '000 m³ | 1302 | 55 |
| Direct water consumption - Commercial Properties, Clubs & Services | 000 m3 | 54 | 56 |
| Direct water consumption - Group | 000 m3 | 1639 | 56 |
| Direct water consumption - Hotels | 000 m3 | 1585 | 56 |
| Water intensity (Commercial Properties and Clubs) | litres per m² | 962 | 55 |
| Water intensity (Hotels Division) | litres per guest night | 1395 | 55 |
| Water intensity - Commercial Properties, Clubs & Services | litres per m2 | 962 | 56 |
| Water intensity - Group | litres per guest night | 1285 | 56 |
| Water intensity - Hotels | litres per guest night | 1305 | 56 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Capital expenditure | HK$m | 2030 | 55 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Water recycled and other water sources | '000 m³ | 382 | 55 |
| Water recycled and other water sources - Group | 000 m3 | 54 | 56 |
| Water recycled and other water sources - Hotels | 000 m3 | 54 | 56 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| By Management Role - Management - Commercial Properties, Clubs & Services | % | 11.5 | 56 |
| By Management Role - Management - Group | % | 19.2 | 56 |
| By Management Role - Management - Hotels | % | 20.9 | 56 |
| By Management Role - Non-management - Commercial Properties, Clubs & Services | % | 88.5 | 56 |
| By Management Role - Non-management - Group | % | 80.8 | 56 |
| By Management Role - Non-management - Hotels | % | 79.1 | 56 |
| Employee wage and benefits | HK$m | 1966 | 55 |
| Employees under Collective Bargaining - Commercial Properties, Clubs & Services | % | 17.2 | 56 |
| Employees under Collective Bargaining - Group | % | 19.7 | 56 |
| Employees under Collective Bargaining - Hotels | % | 20.2 | 56 |
| Female Workforce Percentage - Commercial Properties, Clubs & Services | % | 48.9 | 56 |
| Female Workforce Percentage - Group | % | 58.1 | 56 |
| Female Workforce Percentage - Hotels | % | 61.1 | 56 |
| Headcount | 6439 | 55 | |
| Headcount by Gender (% Female) | % | 41.0% | 55 |
| Total Headcount - Commercial Properties, Clubs & Services | 1905 | 56 | |
| Total Headcount - Group | 6649 | 56 | |
| Total Headcount - Hotels | 5344 | 56 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Total Turnover Rate - Commercial Properties, Clubs & Services | % | 41.5 | 56 |
| Total Turnover Rate - Group | % | 42 | 56 |
| Total Turnover Rate - Hotels | % | 42 | 56 |
| Turnover | % | 23.8% | 55 |
| Turnover Rate - 30-50 years old - Commercial Properties, Clubs & Services | % | 41 | 56 |
| Turnover Rate - 30-50 years old - Group | % | 41.1 | 56 |
| Turnover Rate - 30-50 years old - Hotels | % | 41.1 | 56 |
| Turnover Rate - Over 50 years old - Commercial Properties, Clubs & Services | % | 22 | 56 |
| Turnover Rate - Over 50 years old - Group | % | 22.3 | 56 |
| Turnover Rate - Over 50 years old - Hotels | % | 22.4 | 56 |
| Turnover Rate - Under 30 years old - Commercial Properties, Clubs & Services | % | 52.1 | 56 |
| Turnover Rate - Under 30 years old - Group | % | 51.2 | 56 |
| Turnover Rate - Under 30 years old - Hotels | % | 51 | 56 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Injury Rate - Commercial Properties, Clubs & Services | incidents per 100 | 3.7 | 56 |
| Injury Rate - Group | incidents per 100 | 3.8 | 56 |
| Injury Rate - Hotels | incidents per 100 | 3.8 | 56 |
| Injury rate | incidents per 1000 employees | 3.6 | 55 |
Lost days due to work injury.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Absentee Rate - Commercial Properties, Clubs & Services | % | 2.1 | 56 |
| Absentee Rate - Group | % | 2.7 | 56 |
| Absentee Rate - Hotels | % | 2.8 | 56 |
| Lost Day Rate - Commercial Properties, Clubs & Services | days per 100 employees | 8.2 | 56 |
| Lost Day Rate - Group | days per 100 employees | 19.6 | 56 |
| Lost Day Rate - Hotels | days per 100 employees | 21.5 | 56 |
| Lost day rate | days per 100 employees | 49.6 | 55 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Average training spend per full time equivalent - Commercial Properties, Clubs & Services | HK$ | 1220 | 56 |
| Average training spend per full time equivalent - Group | HK$ | 1231 | 56 |
| Average training spend per full time equivalent - Hotels | HK$ | 1231 | 56 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Total number of guest nights | '000 | 790 | 55 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Payments to providers of capital | HK$m | 295 | 55 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Tax payments to governments | HK$m | 261 | 55 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Community outreach - Employee volunteers - Commercial Properties, Clubs & Services | 103 | 56 | |
| Community outreach - Employee volunteers - Group | 816 | 56 | |
| Community outreach - Employee volunteers - Hotels | 713 | 56 | |
| Community outreach - Service hours - Commercial Properties, Clubs & Services | hours | 725 | 56 |
| Community outreach - Service hours - Group | hours | 7109 | 56 |
| Community outreach - Service hours - Hotels | hours | 6384 | 56 |
| In-kind Donations | HK$'000 | 2706 | 55 |
| In-kind donations - Commercial Properties, Clubs & Services | HK$'000 | 441 | 56 |
| In-kind donations - Group | HK$'000 | 2701 | 56 |
| In-kind donations - Hotels | HK$'000 | 2296 | 56 |
| Monetary Donations | HK$'000 | 941 | 55 |
| Monetary donations - Commercial Properties, Clubs & Services | HK$'000 | 2296 | 56 |
| Monetary donations - Group | HK$'000 | 5296 | 56 |
| Monetary donations - Hotels | HK$'000 | 3000 | 56 |
| Operating costs | HK$m | 1706 | 55 |
| Other contributions for community development | HK$'000 | 2451 | 55 |
| Revenue (incl. interest income) | HK$m | 4204 | 55 |
| Value of contributions for community development - Commercial Properties, Clubs & Services | HK$'000 | 441 | 56 |
| Value of contributions for community development - Group | HK$'000 | 2701 | 56 |
| Value of contributions for community development - Hotels | HK$'000 | 2296 | 56 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | 000 tCO2e | 7 |
| Indirect Energy Emissions (Scope 2) | 000 tCO2e | 79 |
| Total GHG Emissions | 000 tCO2e | 79 |
| Total GHG Emissions Intensity (By Area) | kg CO2e per m² | 120 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Non-Hazardous Waste Recycled | tonnes | 2702 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Energy Consumption Intensity (By Area) | MJ per m² | 1097 |
| Total Direct Energy Consumption | GJ | 128000 |
| Total Energy Consumption | GJ | 710000 |
| Total Indirect Energy Consumption | GJ | 634000 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Water Consumption | 000 m3 | 1639 |
| Water Consumption Intensity (By Revenue) | litres per guest night | 1285 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Investment in Energy-saving and Emission-reduction Technology Transformation | HK$m | 2030 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Female Employees | 2640 | |
| Number of Male Employees | 3799 | |
| Number of Total Employees | 6439 | |
| Percentage of Female Employees | % | 41 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 41.1 |
| Turnover Rate of Employees Aged Above 50 | % | 22.3 |
| Turnover Rate of Employees Aged Below 30 | % | 51.2 |
| Turnover Rate of Total Employees | % | 42 |
Lost days due to work injury.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Rate of Work-related Injuries | days per 100 employees | 19.6 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Employees Participating in Volunteer Activities | 1632 | |
| Total Cash Donations | HK$'000 | 941 |
| Total In-kind Donations | HK$'000 | 2706 |
| Total Volunteer Service Hours | hours | 14218 |