2022 Corporate Social Responsibility Report/ Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| GHG emissions per capita (Scope 1 and Scope 2) | Tons of CO₂ equivalents/person | 0.97 | 46 |
| Scope 1 GHG emissions | Tons of CO₂ equivalents | 429.9 | 46 |
| Scope 2 GHG emissions | Tons of CO₂ equivalents | 10400.31 | 46 |
| Scope 3 GHG emissions | Tons of CO₂ equivalents | 2213.07 | 46 |
| Total GHG emissions | Tons of CO₂ equivalents | 13043.29 | 46 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Hazardous wastes by source: Drum cartridges | Units | 306 | 46 |
| Hazardous wastes by source: Toner cartridges | Units | 751 | 46 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Non-hazardous wastes by source: Kitchen wastes | Tons | 152 | 46 |
| Non-hazardous wastes by source: Waste paper | Tons | 1.26 | 46 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Electricity consumption of the Company's headquarters in the office building in Beijing | MWh | 644.25 | 46 |
| Electricity consumption per capita | MWh/person | 1.61 | 46 |
| Gasoline consumption | Liters | 63413 | 46 |
| Natural gas consumption | m³ | 119840.99 | 46 |
| Natural gas consumption per capita | m³/person | 10.7 | 46 |
| Total electricity consumption | MWh | 18067.2 | 46 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Total water consumption | Tons | 133495.84 | 46 |
| Water consumption of the office building in Beijing | Tons | 16571 | 46 |
| Water consumption per capita | Tons/person | 11.92 | 46 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Employment contract coverage | % | 100 | 45 |
| Number of disabled employees | Persons | 29 | 45 |
| Number of employees (Hong Kong, Macao, Taiwan and overseas) | Persons | 361 | 45 |
| Number of employees (Mainland China) | Persons | 10843 | 45 |
| Number of employees aged 30 to 50 years old | Persons | 7366 | 44 |
| Number of employees from ethnic minority groups | Persons | 486 | 45 |
| Number of employees over 50 years old | Persons | 1172 | 44 |
| Number of employees under 30 years old | Persons | 2666 | 44 |
| Number of female employees | Persons | 5203 | 44 |
| Number of full-time employees under dispatch contract | Persons | 6 | 44 |
| Number of full-time employees under employment contract | Persons | 11198 | 44 |
| Number of male employees | Persons | 6001 | 44 |
| Number of new employees (30 to 50 years old) | Persons | 821 | 45 |
| Number of new employees (<30 years old) | Persons | 940 | 45 |
| Number of new employees (>50 years old) | Persons | 6 | 45 |
| Number of new employees (Female) | Persons | 828 | 45 |
| Number of new employees (Hong Kong, Macao, Taiwan and overseas) | Persons | 93 | 45 |
| Number of new employees (Mainland China) | Persons | 1674 | 45 |
| Number of new employees (Male) | Persons | 939 | 45 |
| Number of other employees | Persons | 639 | 44 |
| Total assets | RMB10000 | 61311702.45 | 44 |
| Total number of employees | Persons | 11204 | 44 |
| Total number of employees (excluding subsidiaries of Shenwan Hongyuan Securities) | Persons | 7927 | 45 |
| Total number of new employees | Persons | 1767 | 45 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Employee turnover rate | % | 9.27 | 45 |
| Employee turnover rate (30 to 50 years old) | % | 8.38 | 45 |
| Employee turnover rate (<30 years old) | % | 10.77 | 45 |
| Employee turnover rate (>50 years old) | % | 11.52 | 45 |
| Employee turnover rate (Female) | % | 8.48 | 45 |
| Employee turnover rate (Hong Kong, Macao, Taiwan and overseas) | % | 35.18 | 45 |
| Employee turnover rate (Mainland China) | % | 8.41 | 45 |
| Employee turnover rate (Male) | % | 9.97 | 45 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Coverage of employee training | % | 100 | 45 |
| Coverage of employee training (Female) | % | 46.44 | 45 |
| Coverage of employee training (Male) | % | 53.56 | 45 |
| Coverage of employee training (Medium management) | % | 3.24 | 45 |
| Coverage of employee training (Ordinary employees) | % | 96.52 | 45 |
| Coverage of employee training (Senior management) | % | 0.24 | 45 |
| Number of employees trained | Person-times | 56217 | 45 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Average hours of employee training | Hours | 67.47 | 45 |
| Average hours of employee training (Female) | Hours | 70 | 45 |
| Average hours of employee training (Male) | Hours | 65.11 | 45 |
| Average hours of employee training (Medium management) | Hours | 138.79 | 45 |
| Average hours of employee training (Ordinary employees) | Hours | 63.28 | 45 |
| Average hours of employee training (Senior management) | Hours | 225.83 | 45 |
| Employee training expenditure | RMB10000 | 889.4 | 45 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Complaint handling rate | % | 100 | 45 |
| Customer satisfaction (APP) | % | 82.8 | 45 |
| Customer satisfaction (PC) | % | 89.1 | 45 |
| Number of customer complaints | Times | 129 | 45 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Total tax payment | RMB10000 | 316332.41 | 44 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of anti-corruption training hours for directors per capita | Hours/person | 6 | 44 |
| Number of anti-corruption training hours for employees per capita | Hours/person | 2 | 44 |
| Number of anti-corruption training sessions | Times | 10 | 44 |
| Number of directors participating in anti-corruption-related training | Persons | 9 | 44 |
| Number of employees participating in anti-corruption-related training | Persons | 11204 | 44 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Basic earnings per share | RMB | 0.11 | 44 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Total assistance funds | RMB10000 | 4885.53 | 5023.04 | 5015.2 | 46 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | Tons of CO₂ equivalents | 429.9 |
| Indirect Energy Emissions (Scope 2) | Tons of CO₂ equivalents | 10400.31 |
| Total GHG Emissions | Tons of CO₂ equivalents | 13043.29 |
| Total Other Indirect Energy Emissions (Scope 3) | Tons of CO₂ equivalents | 2213.07 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Total Hazardous Waste | Units | 1057 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Non-Hazardous Waste (Kitchen Waste) | Tons | 152 |
| Paper Waste | Tons | 1.26 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Gasoline Consumption | Liters | 63413 |
| Grid Electricity Consumption | MWh | 18067.2 |
| Natural Gas Consumption | m³ | 119840.99 |
| Natural Gas Consumption Intensity (By Employee) | m³/person | 10.7 |
| Purchased Electricity | MWh | 18067.2 |
| Purchased Electricity Intensity (By Employee) | MWh/person | 1.61 |
| Total Direct Energy Consumption | m³ | 119840.99 |
| Total Electricity Consumption Intensity (By Employee) | MWh/person | 1.61 |
| Total Energy Consumption | MWh | 18067.2 |
| Total Indirect Energy Consumption | MWh | 18067.2 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Water Consumption | Tons | 133495.84 |
| Water Consumption in Office | Tons | 16571 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Employees Aged 30-50 | Persons | 7366 |
| Number of Employees Aged Above 50 | Persons | 1172 |
| Number of Employees Aged Below 30 | Persons | 2666 |
| Number of Employees in Hong Kong and Mainland China | Persons | 11204 |
| Number of Employees in Mainland China | Persons | 10843 |
| Number of Employees in Overseas | Persons | 361 |
| Number of Female Employees | Persons | 5203 |
| Number of Full-time Employees | Persons | 11198 |
| Number of Male Employees | Persons | 6001 |
| Number of New Employees | Persons | 1767 |
| Number of New Employees (Above 50) | Persons | 6 |
| Number of New Employees (Aged 30-50) | Persons | 821 |
| Number of New Employees (Aged Below 30) | Persons | 940 |
| Number of New Employees (Female) | Persons | 828 |
| Number of New Employees (Mainland China) | Persons | 1674 |
| Number of New Employees (Male) | Persons | 939 |
| Number of New Employees (Overseas) | Persons | 93 |
| Number of Total Employees | Persons | 11204 |
| Percentage of Employees Aged 30-50 | % | 65.74 |
| Percentage of Employees Aged Above 50 | % | 10.46 |
| Percentage of Employees Aged Below 30 | % | 23.8 |
| Percentage of Employees in Mainland China | % | 96.78 |
| Percentage of Employees in Overseas | % | 3.22 |
| Percentage of Female Employees | % | 46.44 |
| Percentage of Male Employees | % | 53.56 |
| Percentage of New Employees | % | 15.77 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 8.38 |
| Turnover Rate of Employees Aged Above 50 | % | 11.52 |
| Turnover Rate of Employees Aged Below 30 | % | 10.77 |
| Turnover Rate of Employees in Hong Kong | % | 35.18 |
| Turnover Rate of Employees in Mainland China | % | 8.41 |
| Turnover Rate of Female Employees | % | 8.48 |
| Turnover Rate of Male Employees | % | 9.97 |
| Turnover Rate of Total Employees | % | 9.27 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Percentage of Employees Trained | % | 100 |
| Percentage of Trained Female Employees | % | 46.44 |
| Percentage of Trained General Employees | % | 96.52 |
| Percentage of Trained Male Employees | % | 53.56 |
| Percentage of Trained Middle Management | % | 3.24 |
| Percentage of Trained Senior Management | % | 0.24 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Average Training Hours (Female) | Hours | 70 |
| Average Training Hours (General Staff) | Hours | 63.28 |
| Average Training Hours (Male) | Hours | 65.11 |
| Average Training Hours (Middle Management) | Hours | 138.79 |
| Average Training Hours (Senior Management) | Hours | 225.83 |
| Average Training Hours per Employee | Hours | 67.47 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Complaints Handling Rate | % | 100 |
| Total Number of Customer Complaints | Times | 129 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Average Anti-corruption Training Hours for Directors and Management | Hours/person | 6 |
| Average Anti-corruption Training Hours for General Employees | Hours/person | 2 |
| Number of Anti-corruption Training Session | Times | 10 |
| Number of Directors and Management Attendance for Anti-corruption Training | Persons | 9 |
| Number of General Employees Attendance for Anti-corruption Training | Persons | 11204 |
| Total Anti-corruption Training Hours for Directors and Management | Hours | 54 |
| Total Hours of Anti-corruption Training for Employees | Hours | 22408 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Total Social Investment | RMB10000 | 4885.53 | 5023.04 | 5015.2 |