DFZQ 2022 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Decrease in total greenhouse gas emissions under Scope 1 and Scope of the parent company (year-on-year) | percent | -12 | 4 | ||
| Greenhouse gas emission per unit area (Scope 1 and Scope 2) | Tonnes of carbon dioxide equivalent/sq. m., Tonnes of carbon dioxide equivalent/sq.m. | 0.03 | 0.04 | 0.03 | 74, 76 |
| Greenhouse gas emissions (Scope 1 and Scope 2) | tonnes | -1410.04 | 42 | ||
| Greenhouse gas emissions per capita (Scope 1 and Scope 2) | Tonnes of carbon dioxide equivalent/headcount | 0.49 | 0.65 | 2.12 | 74, 76 |
| Reduction in total emissions of greenhouse gases under Scope 1 and Scope 2 of the parent company | 12% reduction | 10 | |||
| Total greenhouse gas emissions | Tonnes of carbon dioxide equivalent | 774.25 | 10979.36 | 15997.73 | 74, 76 |
| Total greenhouse gas emissions within Scope 1 | Tonnes of carbon dioxide equivalent | 39.81 | 38.64 | 209 | 74, 76 |
| Total greenhouse gas emissions within Scope 2 | Tonnes of carbon dioxide equivalent | 734.44 | 1130.1 | 1148.6 | 74, 76 |
| Total greenhouse gas emissions within Scope 3 | Tonnes of carbon dioxide equivalent | 9810.62 | 6922.63 | 74, 76 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Electronic product wastes | Piece | 85 | 74 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Diesel consumption of self-owned vehicles | Litre | 50 | 74 | ||
| Electricity consumption per capita | KWH/headcount | 703.33 | 1078.22 | 961.81 | 74, 76 |
| Electricity consumption per unit area | KWH/sq. m. | 76.39 | 69.08 | 93.46 | 74, 76 |
| Electricity consumption per unit area (headquarters of parent company) | kWh per square meter | 154.85 | 42 | ||
| Natural gas consumption per capita | Cu. m./headcount | 57.06 | 74 | ||
| Natural gas consumption per unit area | Cu. m./sq. m. | 1.43 | 74 | ||
| Petroleum consumption of self-owned vehicles | Litre | 14700 | 14269 | 8500 | 74, 76 |
| Total electricity consumption | KWH | 1104924.9 | 1945102 | 17696572.35 | 74, 76 |
| Total natural gas consumption | Cu. m. | 85597 | 74 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Total water consumption | Cu. m., Tonnes | 4152.18 | 4902.95 | 2908 | 74, 76 |
| Water consumption per capita | Cu. m./headcount, Tonnes/headcount, tonnes | 2.64 | 2.72 | 1.39 | 42, 74, 76 |
| Water consumption per capita percentage change from 2021 | % | -56 | 42 | ||
| Water consumption per unit area | Cu. m./sq. m., Tonnes/sq. m. | 0.17 | 0.17 | 0.08 | 74, 76 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Electricity consumption per unit area (headquarters of parent company) percentage change from 2019 | % | -3.22 | 42 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Total office paper consumption | Tonnes | 10 | 74 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Hang Seng A-Share Sustainability Index assessment grade | A | 4 | |
| MSCI ESG rating | A | 4 |
Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| CDP rating | B– | 4 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Employees aged 30 to 50 | Person | 4140 | 4260 | 5398 | 78 |
| Employees aged <30 | Person | 1979 | 2433 | 2487 | 78 |
| Employees aged >50 | Person | 220 | 255 | 506 | 78 |
| Employees in Hong Kong, Macao, Taiwan and overseas | Person | 210 | 217 | 230 | 78 |
| Employees in Mainland China | Person | 6129 | 6731 | 8161 | 78 |
| Female employees | Person | 2899 | 3076 | 3903 | 78 |
| Full-time contracted employee | Person | 7371 | 78 | ||
| Full-time dispatched worker | Person | 39 | 78 | ||
| Industry culture building performance appraisal coverage within the Group | percent | 100 | 4 | ||
| Labor contract signing rate | % | 100 | 100 | 100 | 81 |
| Male employees | Person | 3440 | 3872 | 4488 | 78 |
| Number of disabled staff | Person | 3 | 79 | ||
| Number of employees (full-time) | Person | 4409 | 4738 | 4839 | 81 |
| Number of female management staff | Person | 62 | 79 | ||
| Number of internally recruited female staff | Person | 32 | 80 | ||
| Number of internally recruited male staff | Person | 24 | 80 | ||
| Number of internally recruited staff aged 30-50 | Person | 38 | 80 | ||
| Number of internally recruited staff aged above 50 | Person | 1 | 80 | ||
| Number of internally recruited staff aged below 30 | Person | 17 | 80 | ||
| Number of male management staff | Person | 196 | 79 | ||
| Number of management members (including junior, middle and senior management) of Han ethnic group | Person | 67 | 80 | ||
| Number of management members (including junior, middle and senior management) of ethnic minorities | Person | 3 | 80 | ||
| Number of minority staff | Person | 44 | 79 | ||
| Number of newly recruited female staff | Person | 321 | 80 | ||
| Number of newly recruited male staff | Person | 393 | 80 | ||
| Number of newly recruited staff aged 30-50 | Person | 291 | 80 | ||
| Number of newly recruited staff aged below 30 | Person | 423 | 80 | ||
| Number of newly-recruited fresh graduates | Person | 157 | 79 | ||
| Number of staff of Han ethnic group | Person | 4634 | 79 | ||
| Others (employee type) | Person | 981 | 78 | ||
| Proportion of female employees | % | 47 | 80 | ||
| Proportion of female management members (including middle and senior management) | % | 41 | 80 | ||
| Proportion of female middle management members | % | 44 | 80 | ||
| Proportion of female senior management members | % | 11 | 80 | ||
| Proportion of female staff at income generating positions | % | 49 | 80 | ||
| Proportion of female staff at positions related to STEM | % | 23 | 80 | ||
| Social insurance coverage rate | % | 100 | 100 | 100 | 81 |
| Total employees | Person | 6339 | 6948 | 8391 | 78 |
| Total number of internally recruited staff | Person | 56 | 80 | ||
| Total number of job vacancies of the Company | Post | 804 | 80 | ||
| Total number of newly recruited staff | Person | 714 | 80 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Employee turnover rate | % | 13 | 79 |
| Employee turnover rate by age: 30 to 50 | % | 9 | 79 |
| Employee turnover rate by age: <30 | % | 21 | 79 |
| Employee turnover rate by age: >50 | % | 11 | 79 |
| Employee turnover rate by gender: Female | % | 11 | 79 |
| Employee turnover rate by gender: Male | % | 14 | 79 |
| Employee turnover rate by region: Mainland China | % | 13 | 79 |
| Number of voluntary employee turnover | Person | 621 | 79 |
| Number of voluntary employee turnover by age: 30 to 50 | Person | 289 | 79 |
| Number of voluntary employee turnover by age: <30 | Person | 297 | 79 |
| Number of voluntary employee turnover by age: >50 | Person | 35 | 79 |
| Number of voluntary employee turnover by ethnic group: Ethnic minorities | Person | 32 | 79 |
| Number of voluntary employee turnover by ethnic group: Han ethnic group | Person | 589 | 79 |
| Number of voluntary employee turnover by gender: Female | Person | 262 | 79 |
| Number of voluntary employee turnover by gender: Male | Person | 359 | 79 |
| Number of voluntary employee turnover by region: Mainland China | Person | 621 | 79 |
Lost days due to work injury.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Lost days due to work-related injuries | Day | 60 | 81 | ||
| Staff absence rate | % | 0.38 | 0.57 | 0.39 | 81 |
| Total number of days staff are absent from work | Day | 3828.5 | 5995 | 4240.5 | 81 |
| Total number of working days of staff | Day | 1071387 | 1151334 | 1171038 | 81 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Staff health check coverage rate | % | 100 | 100 | 100 | 81 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Coverage ratio of employee training | % | 100 | 100 | 100 | 82 |
| Coverage ratio of employee training by employee type (General staff) | % | 93.6 | 98.48 | 98.36 | 82 |
| Coverage ratio of employee training by employee type (Middle management staff) | % | 6.04 | 1.33 | 1.45 | 82 |
| Coverage ratio of employee training by employee type (Senior management staff) | % | 0.18 | 0.19 | 0.19 | 82 |
| Coverage ratio of employee training by gender (Female) | % | 47.79 | 48.29 | 48.38 | 82 |
| Coverage ratio of employee training by gender (Male) | % | 52.21 | 51.71 | 51.62 | 82 |
| Participants of employee training | Person | 103176 | 136106 | 214822 | 82 |
| Proportion of staff receiving regular performance and career development assessments | % | 100 | 100 | 100 | 82 |
| Total number of trained employees | Person | 4738 | 4839 | 82 | |
| Total number of trained female employees (as at the end of the period) | Person | 2288 | 2341 | 82 | |
| Total number of trained male employees (as at the end of the period) | Person | 2450 | 2498 | 82 | |
| Training cost per employee | RMB | 802 | 812 | 82 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Annual average training hours received by an employee | Hour | 38 | 35 | 35 | 82 |
| Annual average training hours received by an employee by employee type (General staff) | Hour | 38 | 35 | 35 | 82 |
| Annual average training hours received by an employee by employee type (Middle management staff) | Hour | 38 | 35 | 35 | 82 |
| Annual average training hours received by an employee by employee type (Senior management staff) | Hour | 53 | 35 | 35 | 82 |
| Annual average training hours received by an employee by gender (Female) | Hour | 38 | 35 | 35 | 82 |
| Annual average training hours received by an employee by gender (Male) | Hour | 38 | 35 | 35 | 82 |
| Total investment in employee training and development | RMB | 3800000 | 3930000 | 82 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of mainland suppliers | Supplier | 46 | 77 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Customer satisfaction rate | % | 91 | 77 |
| Number of complaints | Case | 1 | 77 |
| Number of customer enquiries through 95503 hotline (manual) | Case | 115732 | 77 |
| Proportion of handled complaints | % | 100 | 77 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| S&P ESG score relative to industry average | Significantly higher | 4 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of directors participating in training on anti-corruption | Person | 13 | 83 |
| Number of employees participating in training on anti-corruption | Person | 6820 | 83 |
| Number of training on anti-corruption | Session | 8 | 83 |
| Total hours of training on anti-corruption received by all directors | Hour | 41 | 83 |
| Total hours of training on anti-corruption received by employees | Hour | 37678 | 83 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Inclusion in Hang Seng A-Share Corporate Sustainability Index | Yes | 4 | |
| Number of entities covered by industry culture building performance appraisal within the Group | entities | 33 | 4 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2021-2022 | 2022 | Report Pages |
|---|---|---|---|---|
| Annual expenditure of Xindeyizhang Public Welfare Foundation | RMB'000 | 875.89 | 83 | |
| Annual fund-raising amount of Xindeyizhang Public Welfare Foundation | RMB'000 | 1282 | 83 | |
| Coverage rate of employee volunteer services | percent | 26.87 | 4 | |
| External donation | RMB'000 | 2477.25 | 83 | |
| Funds directed to the sustainable development sector | RMB | 200000000000 | 4 | |
| Investment in public welfare in the social sector | million RMB | 64.36 | 4, 10 | |
| Number of employee volunteers | Person | 2078 | 83 | |
| Total length of employee voluntary services | Hour | 5276 | 83 | |
| Volunteering rate of employees at the Company’s headquarters | % | 26.87 | 10 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | Tonnes of carbon dioxide equivalent | 39.81 | 38.64 | 209 |
| Indirect Energy Emissions (Scope 2) | Tonnes of carbon dioxide equivalent | 734.44 | 1130.1 | 10092.36 |
| Total GHG Emissions | Tonnes of carbon dioxide equivalent | 774.25 | 10979.36 | 8106.19 |
| Total GHG Emissions Intensity (By Area) | Tonnes of carbon dioxide equivalent/sq. m. | 0.03 | 0.04 | 0.05 |
| Total GHG Emissions Intensity (By Employee) | Tonnes of carbon dioxide equivalent/headcount | 0.49 | 0.65 | 0.57 |
| Total Other Indirect Energy Emissions (Scope 3) | Tonnes of carbon dioxide equivalent | 9810.62 | 6922.63 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Non-Hazardous Waste (Electronic Waste) | Piece | 85 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Diesel Fuel Consumption | Litre | 50 | ||
| Gasoline Consumption | Litre | 14700 | 14269 | 13100 |
| Grid Electricity Consumption | KWH | 1104924.9 | 1945102 | 17696572.35 |
| Natural Gas Consumption | Cu. m. | 85597 | ||
| Purchased Electricity | KWH | 1104924.9 | 1945102 | 2014032.82 |
| Total Electricity Consumption | KWH | 1104924.9 | 1945102 | 2014032.82 |
| Total Electricity Consumption Intensity (By Area) | KWH/sq. m. | 76.39 | 69.08 | 53.27 |
| Total Electricity Consumption Intensity (By Employee) | KWH/headcount | 703.33 | 1078.22 | 961.81 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Water Consumption | Cu. m. | 4152.18 | 4902.95 | 94029.72 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Electricity Usage Reduction Percentage Compared to Last Year | % | -3.22 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Number of Employees Aged 30-50 | Person | 4140 | 4260 | 5398 |
| Number of Employees Aged Above 50 | Person | 220 | 255 | 506 |
| Number of Employees Aged Below 30 | Person | 1979 | 2433 | 2487 |
| Number of Employees in Hong Kong and Mainland China | Person | 6129 | 6731 | 8161 |
| Number of Employees in Mainland China | Person | 6129 | 6731 | 8161 |
| Number of Employees in Overseas | Person | 210 | 217 | 230 |
| Number of Female Employees | Person | 2899 | 3076 | 3903 |
| Number of Full-time Employees | Person | 4409 | 4738 | 4839 |
| Number of Male Employees | Person | 3440 | 3872 | 4488 |
| Number of New Employees | Person | 714 | ||
| Number of New Employees (Aged 30-50) | Person | 291 | ||
| Number of New Employees (Aged Below 30) | Person | 423 | ||
| Number of New Employees (Female) | Person | 321 | ||
| Number of New Employees (Male) | Person | 393 | ||
| Number of Total Employees | Person | 6339 | 6948 | 8391 |
| Percentage of Employees Aged 30-50 | % | 65.32 | 61.33 | 64.36 |
| Percentage of Employees Aged Above 50 | % | 3.47 | 3.67 | 6.03 |
| Percentage of Employees Aged Below 30 | % | 31.24 | 35.02 | 29.65 |
| Percentage of Employees in Mainland China | % | 96.68 | 96.88 | 97.26 |
| Percentage of Employees in Overseas | % | 3.32 | 3.12 | 2.74 |
| Percentage of Female Employees | % | 45.74 | 44.29 | 47 |
| Percentage of Male Employees | % | 54.26 | 55.71 | 53 |
| Percentage of New Employees | % | 8.51 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 9 |
| Turnover Rate of Employees Aged Above 50 | % | 11 |
| Turnover Rate of Employees Aged Below 30 | % | 21 |
| Turnover Rate of Employees in Mainland China | % | 13 |
| Turnover Rate of Female Employees | % | 11 |
| Turnover Rate of Male Employees | % | 14 |
| Turnover Rate of Total Employees | % | 13 |
Lost days due to work injury.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Lost Days Due to Work-related Injuries | Day | 60 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Health Check Coverage for Employees | % | 100 | 100 | 100 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Average Spend on Training and Development per FTE | RMB | 802 | 812 | |
| Percentage of Employees Trained | % | 100 | 100 | 100 |
| Percentage of Trained Female Employees | % | 47.79 | 48.29 | 48.38 |
| Percentage of Trained General Employees | % | 93.6 | 98.48 | 98.36 |
| Percentage of Trained Male Employees | % | 52.21 | 51.71 | 51.62 |
| Percentage of Trained Middle Management | % | 6.04 | 1.33 | 1.45 |
| Percentage of Trained Senior Management | % | 0.18 | 0.19 | 0.19 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Average Training Hours (Female) | Hour | 38 | 35 | 35 |
| Average Training Hours (General Staff) | Hour | 38 | 35 | 35 |
| Average Training Hours (Male) | Hour | 38 | 35 | 35 |
| Average Training Hours (Middle Management) | Hour | 38 | 35 | 35 |
| Average Training Hours (Senior Management) | Hour | 53 | 35 | 35 |
| Average Training Hours per Employee | Hour | 38 | 35 | 35 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Suppliers in Mainland China | Supplier | 46 |
| Number of Total Suppliers | Supplier | 46 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Complaints Handling Rate | % | 100 |
| Number of Complaints Dealt with | Case | 1 |
| Satisfaction Rate of Customer Complaint Handling | % | 91 |
| Total Number of Customer Complaints | Case | 1 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Anti-corruption Training Session | Session | 8 |
| Number of Directors and Management Attendance for Anti-corruption Training | Person | 13 |
| Number of General Employees Attendance for Anti-corruption Training | Person | 6820 |
| Number of People Participated in Ethical Standards and Anti-corruption Training | Person | 6833 |
| Total Anti-corruption Training Hours for Directors and Management | Hour | 41 |
| Total Hours of Anti-corruption Training | Hour | 37719 |
| Total Hours of Anti-corruption Training for Employees | Hour | 37678 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Employees Participating in Volunteer Activities | Person | 2078 |
| Number of Volunteers among Employees | Person | 2078 |
| Total Volunteer Service Hours | Hour | 5276 |