Chongqing Rural Commercial Bank Co., Ltd. Corporate Social Responsibility Report 2022
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Total NOX emissions (tons) | tons | 0.07 | 24 |
| Total SO2 emissions (tons) | tons | 0.002 | 24 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Direct GHG emissions (Scope 1) (tons) | tons | 770.32 | 24 |
| GHG emissions per square meter of floor area (Scopes 1 and 2) (tons/m2) | tons/m2 | 0.07 | 24 |
| Indirect GHG emissions (Scope 2) (tons) | tons | 23730.12 | 24 |
| Per capita GHG emissions (Scopes 1 and 2) (tons/person) | tons/person | 4.81 | 24 |
| Total Greenhouse gas (GHG) emissions (Scopes 1 and 2) (tons) | tons | 24500.44 | 24 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Total hazardous wastes (tons) | tons | 19.82 | 24 |
| Total hazardous wastes per capita (tons/person) | tons/person | 0.004 | 24 |
| Total hazardous wastes per square meter of floor area (tons/m2) | tons/m2 | 0.0006 | 24 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Non-hazardous wastes per capita (tons/person) | tons/person | 0.11 | 24 |
| Non-hazardous wastes per square meter of floor area (tons/m2) | tons/m2 | 0.002 | 24 |
| Total non-hazardous wastes (tons) | tons | 577.39 | 24 |
| Total paper consumption (tons) | tons | 160.54 | 24 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Targets on waste management - Head Office should achieve garbage classification at its workplace by the end of 2023 | 100% | 23 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Direct energy consumption (MWh) | MWh | 1033.09 | 24 |
| Energy consumption per square meter of floor area (MWh/m2) | MWh/m2 | 0.12 | 24 |
| Facility diesel | 3.4 | 24 | |
| Facility diesel (energy) | 1.31 | 24 | |
| Indirect energy consumption (MWh) | MWh | 38895.46 | 24 |
| Natural gas | 485.2 | 24 | |
| Natural gas (energy) | 1568.75 | 24 | |
| Purchased electricity | 23730.12 | 24 | |
| Purchased electricity (energy) | 38895.46 | 24 | |
| Purchased electricity power consumption of the Head Office (MWh) | MWh | 20635.32 | 24 |
| Total energy consumption (MWh) | MWh | 39828.56 | 24 |
| Total per capita energy consumption (MWh/person) | MWh/person | 7.84 | 24 |
| Vehicle fuel consumption | 281.71 | 24 | |
| Vehicle fuel consumption (energy) | 1019.18 | 24 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Daily water consumption (tons) | tons | 248961.23 | 24 |
| Daily water consumption of the Head Office (tons) | tons | 74774 | 24 |
| Daily water consumption per capita (tons/person) | tons/person | 14.68 | 24 |
| Daily water consumption per square meter of floor area (tons/m2) | tons/m2 | 0.22 | 24 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Average return on assets (%) | % | 0.79 | 0.81 | 0.8 | 38 |
| Number of employees aged 31 to 50 | 10463 | 30 | |||
| Number of employees in Chongqing municipal area | 14680 | 30 | |||
| Number of employees outside Chongqing municipal area | 80 | 30 | |||
| Number of employees over the age of 50 | 2586 | 30 | |||
| Number of employees under the age of 30 | 1711 | 30 | |||
| Number of female employees | 6906 | 30 | |||
| Number of full-time employees | 14760 | 30 | |||
| Number of male employees | 7854 | 30 | |||
| Proportion of female employees (%) | % | 48.09 | 47.23 | 46.79 | 38 |
| Total assets (RMB hundred million) | RMB hundred million | 11359.27 | 12658.51 | 13518.61 | 38 |
| Total number of employees | 14760 | 30 | |||
| Total number of employees (persons) | persons | 15088 | 14905 | 14760 | 38 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Employee turnover rate | % | 1.41 | 30 |
| Turnover rate of employees aged 31 to 50 | % | 1.31 | 30 |
| Turnover rate of employees in Chongqing municipal area | % | 1.39 | 30 |
| Turnover rate of employees outside Chongqing municipal area | % | 4.85 | 30 |
| Turnover rate of employees over the age of 50 | % | 0.04 | 30 |
| Turnover rate of employees under the age of 30 | % | 3.92 | 30 |
| Turnover rate of female employees | % | 1.63 | 30 |
| Turnover rate of male employees | % | 1.21 | 30 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Number of training sessions | 2624 | 2019 | 2049 | 38 |
Number of suppliers by geographical region.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Agriculture-related loans balance (RMB hundred million) | RMB hundred million | 1681.21 | 1931.79 | 2127.08 | 38 |
| Balance of inclusive financial loans to small and micro enterprises (RMB hundred million) | RMB hundred million | 784.73 | 961.72 | 1130.38 | 38 |
| Green credit loans balance (RMB hundred million) | RMB hundred million | 245.87 | 366.64 | 487.15 | 38 |
| Number of institutions | 1765 | 1760 | 1755 | 38 | |
| Number of outlets located in counties | 1456 | 1454 | 1450 | 38 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Customer Satisfaction of Consumer Complaint Handling (%) | % | 99.69 | 99.71 | 97.58 | 38 |
| Number of handled customer complaints | 3334 | 2379 | 1541 | 38 | |
| Number of online banking customers (ten thousand) | ten thousand | 327.1 | 327.57 | 327.44 | 38 |
| Number of self-service machines | 4482 | 4349 | 4026 | 38 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| E-channel transaction ratio (%) | % | 96.29 | 97.03 | 97.14 | 38 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Capital adequacy ratio (%) | % | 14.28 | 14.77 | 15.62 | 38 |
| Provision coverage (%) | % | 314.95 | 340.25 | 357.74 | 38 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Book balance of customer loans and advances (RMB hundred million) | RMB hundred million | 5078.86 | 5821.67 | 6326.77 | 38 |
| Total Equity (RMB hundred million) | RMB hundred million | 946.32 | 1060.44 | 1150.16 | 38 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| NOâ‚“ Emissions | tons | 0.07 |
| SOâ‚“ Emissions | tons | 0.002 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | tons | 770.32 |
| Indirect Energy Emissions (Scope 2) | tons | 23730.12 |
| Total GHG Emissions | tons | 24500.44 |
| Total GHG Emissions Intensity (By Area) | tons/m2 | 0.07 |
| Total GHG Emissions Intensity (By Employee) | tons/person | 4.81 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Total Hazardous Waste | tons | 19.82 |
| Total Hazardous Waste Intensity (By Area) | tons/m2 | 0.0006 |
| Total Hazardous Waste Intensity (By Employee) | tons/person | 0.004 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Non-Hazardous Waste Disposed | tons | 577.39 |
| Total Non-Hazardous Waste Intensity (By Area) | tons/m2 | 0.002 |
| Total Non-Hazardous Waste Intensity (By Employee) | tons/person | 0.11 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Target Hazardous Waste Intensity Reduction Percentage Compared to Last Year | % | 100 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Diesel Fuel Consumption | 3.4 | |
| Energy Consumption Intensity (By Area) | MWh/m2 | 0.12 |
| Energy Consumption Intensity (By Employee) | MWh/person | 7.84 |
| Grid Electricity Consumption | 23730.12 | |
| Natural Gas Consumption | 485.2 | |
| Purchased Electricity | 23730.12 | |
| Total Direct Energy Consumption | MWh | 1033.09 |
| Total Energy Consumption | MWh | 39828.56 |
| Total Indirect Energy Consumption | MWh | 38895.46 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Water Consumption | tons | 248961.23 |
| Water Consumption in Office | tons | 74774 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| Target Electricity Usage Reduction Percentage Compared to Last Year | kWh |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Number of Employees Aged 30-50 | persons | 10463 | ||
| Number of Employees Aged Above 50 | persons | 2586 | ||
| Number of Employees Aged Below 30 | persons | 1711 | ||
| Number of Female Employees | persons | 6906 | ||
| Number of Full-time Employees | persons | 14760 | ||
| Number of Male Employees | persons | 7854 | ||
| Number of Total Employees | persons | 15088 | 14905 | 14760 |
| Percentage of Female Employees | % | 48.09 | 47.23 | 46.79 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 1.31 |
| Turnover Rate of Employees Aged Above 50 | % | 0.04 |
| Turnover Rate of Employees Aged Below 30 | % | 3.92 |
| Turnover Rate of Female Employees | % | 1.63 |
| Turnover Rate of Male Employees | % | 1.21 |
| Turnover Rate of Total Employees | % | 1.41 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Number of Complaints Dealt with | 3334 | 2379 | 1541 | |
| Satisfaction Rate of Customer Complaint Handling | % | 99.69 | 99.71 | 97.58 |