2022 Environmental, Social & Governance Report

Company: SANDS CHINA LTD (1928)
Year: 2022
Published: 2023-03-30
Status: Processed
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Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2022 Report Pages
Bus fleet – Diesel NOX emission KG 4705.6 58
Bus fleet – Diesel PM emission KG 218.2 58
Bus fleet – Diesel SOX emission KG 9.8 58
LPG NOX emission KG 486.9 58
LPG SOX emission KG 2.4 58
Limousines fleet – Unleaded gasoline NOX emission KG 83 58
Limousines fleet – Unleaded gasoline PM emission KG 6.1 58
Limousines fleet – Unleaded gasoline SOX emission KG 4.1 58
Natural gas NOX emission KG 520.2 58
Natural gas SOX emission KG 2.6 58

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 2021 2022 2025 Report Pages
Absolute Emissions, Scope 1 & 2 (MT CO2e) MT CO2e 748135 744246 439620 508985 332317 58
Absolute Emissions, Scope 1 and 2 (MT CO2e) MT CO2e 748135 744246 439620 508985 332317 8
Carbon Footprint – Scope 1 Fugitive emissions % 2 58
Carbon Footprint – Scope 1 Mobile combustion % 0.9 58
Carbon Footprint – Scope 1 Stationary combustion % 2 58
Carbon Footprint – Scope 2 Electricity % 51 58
Carbon Footprint – Scope 3 Supply chain % 45 58
GHG intensity (S1 + S2 MTCO2e/1000 conditioned sq. ft.) MTCO2e/1000 conditioned sq. ft. 26.5 26.4 15.6 18.1 11.8 58
GHG intensity (S1 + S2 MTCO2e/million US$ revenue) MTCO2e/million US$ revenue N/A 84.5 261.2 177.3 207.1 58
Reduction in emissions from 2018 baseline % 17.5 111
Scope 1 GHG emissions (MT CO2e) MT CO2e 207607 167414 33476 25703 31253 58
Scope 2 location-based GHG emissions (MT CO2e) MT CO2e 540528 576832 430270 516082 348941 58
Scope 2 market-based GHG emissions (MT CO2e) MT CO2e 540528 576831 406144 483282 301064 58
Scope 3 emissions – Business travel MT CO2e 6959 58
Scope 3 emissions – Capital goods MT CO2e 114741 58
Scope 3 emissions – Employee commuting MT CO2e 76 58
Scope 3 emissions – Fuel and energy-related activities MT CO2e 65090 58
Scope 3 emissions – Investments MT CO2e 944 58
Scope 3 emissions – Purchased goods and services MT CO2e 241941 58
Scope 3 emissions – Upstream leased assets MT CO2e 10160 58
Scope 3 emissions – Upstream transportation and distribution MT CO2e 129000 58
Scope 3 emissions – Waste generated in operations MT CO2e 873 58
Scope 3 total GHG emissions MT CO2e 328681 58
Scope 3 waste only GHG emissions (MT CO2e) MT CO2e 33251 46824 42041 39308 6959 58
Total Carbon Footprint (MT CO2e) MT CO2e 732298 58

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 2021 2022 Report Pages
Hazardous waste disposed MT N/A N/A N/A 2.6 4.7 60
Non-Diverted Materials - Incinerated metric tons 13197 61
Operational waste diversion rate % 14 9
Total Waste Generated metric tons 16595 61
Total waste generated MT 38038 65723 84632 80669 15695 60
Total waste incinerated or landfilled MT 33425 57227 77003 73300 14425 60

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 2021 2022 2025 Report Pages
Construction Diverted Materials metric tons 50 61
Construction diversion rate % N/A 10 7 8 4 60
Discarded Food Waste - Sands Macao metric tons 250 61
Discarded Food Waste - The Londoner Macao metric tons 1537 61
Discarded Food Waste - The Parisian Macao metric tons 681 61
Discarded Food Waste - The Plaza Macao metric tons 466 61
Discarded Food Waste - The Venetian Macao metric tons 1830 61
Diverted Materials (metric tons) metric tons 2117 61
Food Waste Diversion (%) % 6 6 6 6 12 61
Food waste Diverted Materials (total) metric tons 336 61
Food waste Diverted Materials - Animal feed metric tons 1 61
Food waste Diverted Materials - Compost metric tons 10 61
Food waste Diverted Materials - Cooking oil reuse metric tons 102 61
Food waste Diverted Materials - Digestion metric tons 211 61
Food waste Diverted Materials - Food dewatering metric tons 12 61
Food waste Diverted Materials - Food rescue metric tons 1 61
Food waste diversion campus-wide % 12 9
Food waste intensity % 94 94 94 94 88 60
Non-Diverted Materials (total) metric tons 14425 61
Non-Diverted Materials - Landfill metric tons 1228 61
Operational diversion rate %, percent 12 15 15 13 14 20 60, 90
Standard Diverted Materials (plastic, aluminum, cardboard, paper, glass and metal) metric tons 1422 61
Total Discarded Food Waste metric tons 4763 61
Total food waste discarded MT 12111 12164 5202 6285 4763 60
Total food waste generated MT 12826 12989 5542 6710 5427 60
Total food waste prevented, reused or diverted MT 715 825 340 425 664 60
Total waste reused or diverted MT 4613 8496 7429 7369 2171 60

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2018 2019 2020 2021 2022 2025 Report Pages
Approved science-based target Yes Yes Yes Yes Yes 58
Scope 1 and 2 emissions (reduction from 2018 baseline) percent -17.5 90

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2018 2019 2020 2021 2022 2025 Report Pages
Increase in operational diversion rate % 20 111
Other Diverted Materials metric tons 363 61
Waste Diversion (%) % 12 15 15 13 14 61

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 2021 2022 Report Pages
Bus fleet – CNG distance travelled KM 3111731 58
Bus fleet – CNG fuel consumed GJ 53947 58
Bus fleet – Diesel distance travelled KM 1943172 58
Bus fleet – Diesel fuel consumed GJ 24568 58
Cotal Water Jet (CWJ) – Marine fuel consumed GJ 13756 58
Direct energy - Diesel 38867 59
Direct energy - Gasoline 8033 59
Direct energy - LPG 121721 59
Direct energy - Natural gas 184009 59
Direct energy - Solar thermal 292 59
Energy consumption GJ, MWh 5177592 1328600 2386015 2637411 698621 59
Energy intensity (GJ/conditioned sq.ft.) GJ/conditioned sq.ft. 0.2 0.2 0.1 0.1 0.1 59
Grid electricity (% of total energy) % 45% 49% 82% 86% 86% 59
Indirect energy - Electricity 2162112 59
LED lamps as percentage of total lighting % 99 13
LPG fuel consumed GJ 121721 58
Limousines fleet – Unleaded gasoline distance travelled KM 1111730 58
Limousines fleet – Unleaded gasoline fuel consumed GJ 8033 58
Natural gas fuel consumed GJ 130062 58
Non-renewable energy consumption MWh 1438220 1328600 662579 732538 698539 59
Number of EV chargers installed across all properties 21 13
Number of guest rooms with high-efficiency LED lights installed rooms 2155 13
Other renewable - RECs 414000 59
Renewable energy (% of total energy) % 0% 0% 5% 6% 17% 59
Renewable energy consumption MWh 30704 40076 115081 59
Renewable energy generated at solar hybrid solar thermal plant MWh 81 13
Renewable energy purchased from hydro and wind farms MWh 105000 13
Temperature of hot water supplied by new high-temperature heat pumps °C 80 13
Total direct energy 352922 59
Total energy consumption 2515034 59
Total indirect energy 2162112 59

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 2021 2022 Report Pages
Potable water use per active sq. ft. 36 9
Reduction in potable water use per active sq. ft. from 2019 baseline % -36 9
Water consumption megaliters 1456 1146 65
Water discharge megaliters 3626 3655 65
Water use intensity (potable water per active sq.ft.) gal./active sq.ft. 54 56 33 38 36 65
Water withdrawal megaliters 6853 6979 4270 5082 4801 65

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2020 2021 2022 Report Pages
Energy efficiency initiatives GJ 8300 3273 7862 59
RECs MWh 30500 40000 115000 59

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2018 2019 2020 2021 2022 2025 Report Pages
Potable water use per active square foot (reduction from 2019 baseline) percent -3 90
Water withdrawal in high-stress regions 0% 0% 0% 0% 0% 65

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2018 2019 2020 2021 2022 Report Pages
% of sq. ft. certified to LEED standards % 14% 14% 14% 14% 14% 59

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2018 2022 2025 Report Pages
% of Employee Earning Above Minimum Wage - Macao 100% 70
Collective Bargaining - Macao N/A 70
Female representation in junior management positions on the path to gender parity percent 47 90
Female representation in management positions percent 45 90
Number of board members 8 9
Number of independent directors 4 9
Number of women on board 1 9
Percent of team members surveyed 67% 82% 71
Percentage of women on board % 13 9
Ratio of basic salary and remuneration of women to men (mean bonus gap) % 36 104
Ratio of basic salary and remuneration of women to men (mean gender pay gap) % 8 104
Representation of women in junior management % 46 9
Representation of women in management % 45 9
Total number of hours worked 53294589 75

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2022 Report Pages
Retention rate of team members that took parental leave after 12 months (female) 71% 75
Retention rate of team members that took parental leave after 12 months (male) 96% 75
Retention rate of team members that took parental leave after 12 months (total) 82% 75
Team members that returned to work after parental leave (female) 257 75
Team members that returned to work after parental leave (male) 241 75
Team members that returned to work after parental leave (total) 498 75
Team members that took parental leave (female) 287 75
Team members that took parental leave (male) 244 75
Team members that took parental leave (total) 531 75
Team members who returned to work and remained employed after 12 months (female) 254 75
Team members who returned to work and remained employed after 12 months (male) 302 75
Team members who returned to work and remained employed after 12 months (total) 556 75

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2018 2022 Report Pages
High-consequence work-related injuries 13 75
High-consequence work-related injury rate 0.05 75
Number of labor incidents 1 88
Recordable work-related injuries 326 75
Recordable work-related injury rate 1.2 75

Lost days due to work injury.

Indicator Unit 2022 Report Pages
Absentee rate % 2 75
DART (days away, restricted, or transferred) rate 1.2 75
Lost days due to work-related injury 7959 75
Lost-time incident rate 1 75

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2018 2019 2020 2021 2022 Report Pages
Corrective action plans in place or implemented 14 14 8 11 4 88
Percentage of incidents reported to the Incidents Platform that were closed % 66 95
Return to work rate of team members that took parental leave (female) 90% 75
Return to work rate of team members that took parental leave (male) 99% 75
Return to work rate of team members that took parental leave (total) 94% 75

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2018 2020 2022 2025 Report Pages
% of employees participating in health programs % 100 75
% of employees participating in wellbeing programs % 100 75
Actively engaged team members 74% 65% 69% 71
Actively engaged team members (30-50 years) 64% 71
Actively engaged team members (Female) 69% 71
Actively engaged team members (Less than 30 years) 67% 71
Actively engaged team members (Male) 70% 71
Actively engaged team members (Manager and Above) 57% 71
Actively engaged team members (More than 50 years) 78% 71
Actively engaged team members (Supervisor/Specialists and Rank and File) 71% 71
Data coverage for training and development 100% 71
Number of team members trained (Responsible Gaming Training) 8298 79
Number of team members trained (specialized) (Responsible Gaming Training) 1190 79
Workforce Development (workforce development training) million hours 3.97 8
Workforce development training hours target hours 7000000 71

The average training hours completed per employee by gender and employee category.

Indicator Unit 2021 2022 Report Pages
Average hours of training per full-time equivalent (FTE) hours 92.95 71
Average spend on training and development per FTE US$ 935.3 71
Compliance training hours hours 75529 71
Hospitality workforce training hours hours 3242 71
Number of responsible gaming training hours hours 9560 79
Other team member training hours hours 26298 71
Team member hard skills training hours hours 2039469 71
Team member soft skills training hours hours 152595 71
Total training hours hours 2297133 71
Workforce development training hours hours 1670000 2290000 71

Number of suppliers by geographical region.

Indicator Unit 2018 2019 2020 2021 2022 Report Pages
Local spend 70% 70% 70% 70% 70% 88
Number of critical suppliers 321 88
Percent of critical suppliers from total 16% 88
SME spend target 15% 15% 15% 15% 15% 88
Spend with SMEs in Macao % 25 9
Spend with local suppliers % 89 9

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2018 2019 2020 2021 2022 Report Pages
New suppliers that agree to the Supplier Code of Conduct 100% 100% 100% 100% 100% 88
On-Site company audits 34 29 35 41 42 88
On-Site third-party audits 14 14 8 11 4 88
Percent of suppliers in conformance with ESG requirements 95% 97% 97% 98% 96% 88
Supplier Code of Conduct training provided within the last 3 years N/A N/A 100% 100% 100% 88

Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.

Indicator Unit 2018 2019 2020 2021 2022 Report Pages
Critical suppliers identified as more vulnerable to social or environmental risk suppliers 49 102
Critical suppliers identified as more vulnerable to social or environmental risk (out of total assessed) 49 106
Critical suppliers identified as more vulnerable to social or environmental risk (percentage) % 2 102
Critical suppliers identified for social or environmental risk 49 88
New suppliers screened using environmental criteria % 100 102
New suppliers that were screened using social and environmental criteria 100% 100% 100% 100% 100% 88
Number of suppliers assessed for risk 2048 88
Total suppliers assessed suppliers 2048 102
Total suppliers assessed for social or environmental risk 2048 106

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2022 Report Pages
Customer satisfaction 89% 79
Number of incidents submitted to the Macao Government Tourism Office and Macao Consumer Council incidents 3 95
Number of products and service related complaints received incidents 56 95

Description of quality assurance process and recall procedures.

Indicator Unit 2022 2025 Report Pages
Number of facilities implemented responsible gambling accreditation 2 79
Sands China-branded water bottles reusable or made from sustainable materials percent 100 90
Sands China-branded water bottles with sustainable solutions % 69 9
Sands-branded water bottles are reusable or made from sustainable materials % 100 111

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2022 Report Pages
Number of incidents requiring legal department’s assistance in handling replies to government authorities incidents 4 95

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Indicator Unit 2018 2019 2020 2021 2022 Report Pages
ESG conformance target 95% 95% 95% 95% 95% 88

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2022 Report Pages
Anti-Money Laundering Training - Directors and above (% completed) 93% 79
Anti-Money Laundering Training - Directors and above (% targeted) 32% 79
Anti-Money Laundering Training - Directors and above (Number completed) 148 79
Anti-Money Laundering Training - Managers (% completed) 99% 79
Anti-Money Laundering Training - Managers (% targeted) 44% 79
Anti-Money Laundering Training - Managers (Number completed) 1269 79
Anti-Money Laundering Training - Rank and file (% completed) 96% 79
Anti-Money Laundering Training - Rank and file (% targeted) 46% 79
Anti-Money Laundering Training - Rank and file (Number completed) 8185 79
Anti-Money Laundering Training - Supervisors/specialists (% completed) 97% 79
Anti-Money Laundering Training - Supervisors/specialists (% targeted) 20% 79
Anti-Money Laundering Training - Supervisors/specialists (Number completed) 483 79
Anti-Money Laundering Training - Total (% completed) 96% 79
Anti-Money Laundering Training - Total (% targeted) 43% 79
Anti-Money Laundering Training - Total (Number completed) 10085 79
Percentage of independent directors % 50 9

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2018 2019 2020 2021 2022 2025 Report Pages
Food waste campus-wide prevented, rescued or diverted percent 12 90
Macao actual SME spend 19% 19% 18% 21% 25% 88
Macao actual local spend 77% 78% 78% 91% 89% 88
Volunteer Hours hours 172296 8

The types of emissions and respective emissions data.

Standard Indicator Unit 2022
Airborne Particulate Matter (PM) Emissions KG 224.3
NOₓ Emissions KG 5795.7
SOₓ Emissions KG 18.9

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020 2021 2022
Direct GHG Emissions (Scope 1) MT CO2e 207607 167414 33476 25703 31253
Indirect Energy Emissions (Scope 2) MT CO2e 540528 576832 430270 516082 348941
Scope 3 GHG Emissions (Business Travel) MT CO2e 6959
Scope 3 GHG Emissions (Capital Goods) MT CO2e 114741
Scope 3 GHG Emissions (Employee Commuting) MT CO2e 76
Scope 3 GHG Emissions (Fuel and Energy-related Activities (Not Included in Scope 1 or Scope 2)) MT CO2e 65090
Scope 3 GHG Emissions (Investments) MT CO2e 944
Scope 3 GHG Emissions (Purchased Goods/Services) MT CO2e 241941
Scope 3 GHG Emissions (Upstream Leased Assets) MT CO2e 10160
Scope 3 GHG Emissions (Upstream Transportation and Distribution) MT CO2e 129000
Scope 3 GHG Emissions (Waste Generated in Operations) MT CO2e 873
Total GHG Emissions MT CO2e 748135 744246 439620 508985 732298
Total GHG Emissions Intensity (By Area) MTCO2e/1000 conditioned sq. ft. 26.5 26.4 15.6 18.1 11.8
Total GHG Emissions Intensity (By Revenue) MTCO2e/million US$ revenue 84.5 261.2 177.3 207.1
Total Other Indirect Energy Emissions (Scope 3) MT CO2e 65090

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022
Hazardous Waste Disposed MT 2.6 4.7

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020 2021 2022 2025
Diversion Rate of Non-Hazardous Waste % 12 15 15 13 14 20
Non-Hazardous Waste (Kitchen Waste) MT 12826 12989 5542 6710 5427

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit
Scope 1 and 2 Emissions Reduction Percentage Compared to Last Year %
Target Scope 1 and 2 Emissions Reduction Percentage by 2030 Compared to 2018 %

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020 2021 2022
CNG Consumption GJ 53947
Diesel Fuel Consumption 38867
Energy Consumption Intensity (By Area) GJ/conditioned sq.ft. 0.2 0.2 0.1 0.1 0.1
Gasoline Consumption 8033
LPG Consumption 121721
Natural Gas Consumption 184009
Percentage of Renewable Energy Consumption % 5 6 17
Renewable Energy Consumption MWh 30704 40076 115081
Total Direct Energy Consumption 352922
Total Energy Consumption GJ 5177592 4782960 2386015 2637411 2515034
Total Indirect Energy Consumption 2162112
Total Non-Renewable Fuel Consumption MWh 1438220 1328600 662579 732538 698539

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020 2021 2022
Total Wastewater Discharge megaliters 3626 3655
Total Water Withdrawal megaliters 6853 6979 4270 5082 4801
Water Consumption megaliters 1456 1146
Water Withdrawal Intensity gal./active sq.ft. 54 56 33 38 36

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2021 2022
Energy Consumption Reduction Compared to Last Year GJ -5027 4589
Energy Consumption Reduction Percentage Compared to Last Year % -60.56 140.22

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2025
Water Consumption Reduction Percentage Compared to Last Year percent -3

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2022
Number of Employees in Hong Kong 55
Number of Employees in Macau 23986
Number of Female Employees 12872
Number of Full-time Employees 24315
Number of Full-time Employees (Female) 12761
Number of Full-time Employees (Male) 11554
Number of Male Employees 11631
Number of New Employees 984
Number of New Employees (Above 50) 35
Number of New Employees (Aged 30-50) 503
Number of New Employees (Aged Below 30) 447
Number of New Employees (Female) 435
Number of New Employees (Hong Kong) 10
Number of New Employees (Male) 550
Number of Part-time Employees 188
Number of Part-time Employees (Female) 111
Number of Part-time Employees (Male) 77
Number of Temporary Workers 15
Number of Temporary Workers (Female) 10
Number of Temporary Workers (Male) 5
Number of Total Employees 24503
Percentage of Employees in Hong Kong % 0.22
Percentage of Employees in Macau % 97.89
Percentage of Female Employees % 52.53
Percentage of Full-time Employees % 99.23
Percentage of Male Employees % 47.47
Percentage of Part-time Employees % 0.77
Percentage of Temporary Workers % 0.06

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2022
Employees still Employed 12 Months after Return to Work 556
Employees still Employed 12 Months after Return to Work (Female) 254
Employees still Employed 12 Months after Return to Work (Male) 302
Percentage of Employees still Employed 12 Months after Return to Work % 82
Percentage of Employees still Employed 12 Months after Return to Work (Female) % 71
Percentage of Employees still Employed 12 Months after Return to Work (Male) % 96
Turnover Rate of Employees Aged 30-50 % 55
Turnover Rate of Employees Aged Above 50 % 18
Turnover Rate of Employees Aged Below 30 % 27
Turnover Rate of Employees in Hong Kong % 1
Turnover Rate of Employees in Macau % 98
Turnover Rate of Female Employees % 46
Turnover Rate of Male Employees % 54
Turnover Rate of Total Employees % 10

Lost days due to work injury.

Standard Indicator Unit 2022
Lost Days Due to Work-related Injuries 7959
Lost Time Injury Frequency Rate (LTIFR/LTIR) 1

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2022
Percentage of Employees Trained % 100
Percentage of Trained Board of Directors %
Percentage of Trained Executive Employees %
Percentage of Trained Female Employees % 47
Percentage of Trained General Employees %
Percentage of Trained Male Employees % 53
Percentage of Trained Middle Management %
Percentage of Trained Operational Employees %
Percentage of Trained Senior Management %

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2022
Average Training Hours (Director and Above) hours 18
Average Training Hours (Female) hours 101
Average Training Hours (Male) hours 84
Average Training Hours per FTE hours 92.95
Total Training Hours hours 2297133

Number of suppliers by geographical region.

Standard Indicator Unit 2018 2019 2020 2021 2022
Proportion of Spending on Local Suppliers % 70 70 70 70 89

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Standard Indicator Unit 2018 2019 2020 2021 2022
Number of Suppliers Signing Social Responsibility Code % 100 100 100 100 100

Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.

Standard Indicator Unit 2022
Number of Suppliers Participated in Sustainability Risk Assessment suppliers 2048

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2022
Number of Products and Service Related Complaints incidents 56

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2022
Anti-corruption Training Coverage among Directors and Management % 93
Coverage Rate of Ethical Standards and Anti-Corruption Training % 96
Coverage of Anti-corruption Training for Employees % 96
Number of Directors and Management Attendance for Anti-corruption Training persons 148
Number of General Employees Attendance for Anti-corruption Training persons 8185
Number of People Participated in Ethical Standards and Anti-corruption Training persons 10085

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2022
Total Volunteer Service Hours hours 172296