Environmental, Social and Governance Report 2022
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | 2022 | Report Pages |
---|---|---|---|---|
GHG emissions per unit area (Scope 1 and 2) | tons CO2-eq/sq.m | 2.05 | 2.12 | 50 |
Including scope 1 GHG emissions | tons CO2-eq | 3054.07 | 2195.06 | 50 |
Including scope 2 GHG emissions | tons CO2-eq | 36120.88 | 37401.46 | 50 |
Per capita GHG emissions (Scope 1 and 2) | tons CO2-eq/person | 2.94 | 2.73 | 50 |
Total GHG emissions (Scope 1 and 2) | tons CO2-eq | 39174.95 | 39596.6 | 50 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2022 | Report Pages |
---|---|---|---|
Hazardous waste Ink cartridges | 250 | 50 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2022 | Report Pages |
---|---|---|---|
Non-hazardous waste Domestic garbage | Ton | 400 | 50 |
Non-hazardous waste Kitchen Waste | Ton | 250 | 50 |
Non-hazardous waste Waste paper | Ton | 40 | 50 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | 2022 | Report Pages |
---|---|---|---|---|
Gasoline consumption of owned vehicles | Liter | 888558.87 | 599494.6 | 50 |
Natural gas consumption | cu.m. | 259950.65 | 234187.52 | 50 |
Natural gas consumption per unit area | cu.m./sq.m. | 0.71 | 0.6 | 50 |
Per capita consumption of natural gas | cu.m./person | 1.71 | 1.67 | 50 |
Per capita consumption of power | kWh/person | 46.26 | 44.82 | 50 |
Power consumption per unit area | kWh/sq.m. | 1.47 | 1.56 | 50 |
Total consumption of power | kWh | 619054.74 | 667856.5 | 50 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | 2022 | Report Pages |
---|---|---|---|---|
Per capita water consumption | cu.m./person | 19.47 | 16.39 | 50 |
Total water consumption | cu.m. | 259800.33 | 237466.02 | 50 |
Water consumption per unit area | cu.m./sq.m. | 0.62 | 0.51 | 50 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Ending share capital | Share | 8908449123 | 8908449523 | 8906672636 | 49 |
Newly recruited graduates | Person | 531 | 548 | 49 | |
Number of employees by age: <30 years old | Person | 3901 | 4191 | 49 | |
Number of employees by age: >50 years old | Person | 966 | 1105 | 49 | |
Number of employees by age: From 30 to 50 years old | Person | 8474 | 9196 | 49 | |
Number of employees by education background: Bachelor's degree | Person | 6937 | 7205 | 49 | |
Number of employees by education background: College degree and others | Person | 1773 | 1159 | 49 | |
Number of employees by education background: Doctorate degree | Person | 144 | 162 | 49 | |
Number of employees by education background: Master's degree | Person | 4487 | 5566 | 49 | |
Number of employees by gender: Female | Person | 5963 | 6951 | 49 | |
Number of employees by gender: Male | Person | 7378 | 7991 | 49 | |
Number of employees by region: Chinese Mainland | Person | 12513 | 13777 | 49 | |
Number of employees by region: Hong Kong, Macao, Taiwan and Overseas | Person | 828 | 1165 | 49 | |
Number of employees of ethnic minorities | Person | 514 | 562 | 49 | |
Number of female management | Person | 237 | 212 | 49 | |
Number of full-time contract employees | Person | 13170 | 14294 | 49 | |
Number of full-time dispatched labor | Person | 171 | 198 | 49 | |
Number of male management | Person | 404 | 486 | 49 | |
Number of new employees by age: <30 years old | Person | 1205 | 1096 | 49 | |
Number of new employees by age: >50 years old | Person | 43 | 6 | 49 | |
Number of new employees by age: From 30 to 50 years old | Person | 739 | 769 | 49 | |
Number of new employees by gender: Female | Person | 698 | 773 | 49 | |
Number of new employees by gender: Male | Person | 1028 | 1098 | 49 | |
Number of new employees by region: Chinese Mainland | Person | 1491 | 1711 | 49 | |
Number of new employees by region: Hong Kong, Macao, Taiwan and Overseas | Person | 235 | 160 | 49 | |
Salaries paid to employees | RMB | 7250995672 | 8726199596 | 9691438623 | 49 |
Signing rate of labor contracts | % | 100 | 100 | 49 | |
Total assets | RMB | 720798439761 | 791274814259 | 808668369607 | 49 |
Total number of employees | Person | 13341 | 14942 | 49 | |
Total number of new employees | Person | 1726 | 1871 | 49 |
Employee turnover rate by gender, age group and geographical region.
Indicator | Unit | 2021 | 2022 | Report Pages |
---|---|---|---|---|
Employee turnover rate | % | 9.51 | 9.72 | 49 |
Employee turnover rate by age: <30 years old | % | 14.79 | 13.34 | 49 |
Employee turnover rate by age: >50 years old | % | 20.6 | 6.88 | 49 |
Employee turnover rate by age: From 30 to 50 years old | % | 7.85 | 8.42 | 49 |
Employee turnover rate by gender: Female | % | 8.72 | 8.39 | 49 |
Employee turnover rate by gender: Male | % | 10.15 | 10.89 | 49 |
Employee turnover rate by region: Chinese Mainland | % | 8.54 | 9.17 | 49 |
Employee turnover rate by region: Hong Kong, Macao, Taiwan and Overseas | % | 24.28 | 39.58 | 49 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Work injuries | Time | 3 | 50 |
Lost days due to work injury.
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Lost days due to work injuries | Day | 67 | 50 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
Indicator | Unit | 2021 | 2022 | Report Pages |
---|---|---|---|---|
Coverage rate of health physical examination of employees | % | 100 | 100 | 50 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Person-times training of employees | Person-time | 630730 | 743732 | 778980 | 50 |
Training coverage rate of employees | % | 100 | 100 | 100 | 50 |
Training coverage rate of employees by employee type Middle management | % | 2.29 | 2.26 | 2.49 | 50 |
Training coverage rate of employees by employee type Ordinary employee | % | 96.91 | 97.64 | 97.45 | 50 |
Training coverage rate of employees by employee type Senior management | % | 0.17 | 0.1 | 0.06 | 50 |
Training coverage rate of employees by gender Female | % | 47.25 | 46.62 | 45.97 | 50 |
Training coverage rate of employees by gender Male | % | 52.75 | 53.38 | 54.03 | 50 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Annual average training hours per person | Hour | 61.71 | 61.94 | 68.01 | 50 |
Annual average training hours per person by employee type Middle management | Hour | 48.36 | 58.94 | 51.4 | 50 |
Annual average training hours per person by employee type Ordinary employee | Hour | 62.16 | 61.95 | 68.47 | 50 |
Annual average training hours per person by employee type Senior management | Hour | 35.05 | 17.96 | 17.45 | 50 |
Annual average training hours per person by gender Female | Hour | 65.3 | 64.12 | 67.49 | 50 |
Annual average training hours per person by gender Male | Hour | 58.01 | 59.85 | 66.48 | 50 |
Total training expenditure of employees | RMB10000 | 1457.31 | 2628.73 | 2169 | 50 |
Number of products and service related complaints received and how they are dealt with.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Number of customer complaints | 2296 | 964 | 540 | 50 | |
Number of customer consultations | 10000 person-time | 331.67 | 339.62 | 373.38 | 50 |
Proportion of complaints resolved | % | 100 | 100 | 100 | 50 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Interest on borrowings paid to the creditors | RMB | 8804653648 | 10162410511 | 10822098879 | 49 |
The number of legal cases regarding corrupt practices against the Group and its employees proposed and concluded | Case | 1 | 49 | ||
Total taxes | RMB | 5360367461 | 5463179396 | 5472310550 | 49 |
Description of anti-corruption training provided to directors and staff.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Anti-corruption training | Session | 26 | 73 | 33 | 49 |
Hours of director and supervisor training related to anti-corruption | Hour | 17 | 17 | 17 | 49 |
Hours of training related to anti-corruption per employee | Hour | 0.17 | 1.54 | 20.54 | 49 |
Number of employees receiving training related to anti-corruption | Person | 717 | 5722 | 10969 | 49 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
Basic earnings per share | RMB | 1.2 | 1.65 | 1.24 | 49 |
The proportion of dividends to net profit | % | 44.8 | 40.35 | 41.02 | 49 |
Total social investment | RMB10000 | 3296.91 | 3062.35 | 3200.75 | 50 |
Resources contributed (e.g. money or time) to the focus area.
Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
---|---|---|---|---|---|
External donations and other value created by shareholders | RMB | 4002279781 | 5571516449 | 6609751191 | 49 |
Including total investment for external donations | RMB | 38824484 | 51012479 | 40571739 | 49 |
Social contribution value per share | RMB | 4.17 | 5.08 | 4.96 | 49 |
Volunteer services hours of employees | Hour | 4055 | 26368 | 50 | |
Volunteer services person-times of employees | Person-time | 1601 | 1037 | 6584 | 50 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 | 2022 |
---|---|---|---|
Direct GHG Emissions (Scope 1) | tons CO2-eq | 3054.07 | 2195.06 |
Indirect Energy Emissions (Scope 2) | tons CO2-eq | 36120.88 | 37401.46 |
Total GHG Emissions | tons CO2-eq | 39174.95 | 39596.6 |
Total GHG Emissions Intensity (By Area) | tons CO2-eq/sq.m | 2.05 | 2.12 |
Total GHG Emissions Intensity (By Employee) | tons CO2-eq/person | 2.94 | 2.73 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2022 |
---|---|---|
Total Hazardous Waste | 250 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2022 |
---|---|---|
Non-Hazardous Waste (Domestic Waste) | Ton | 400 |
Non-Hazardous Waste (Kitchen Waste) | Ton | 250 |
Paper Waste | Ton | 40 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 | 2022 |
---|---|---|---|
Gasoline Consumption | Liter | 888558.87 | 599494.6 |
Natural Gas Consumption | cu.m. | 259950.65 | 234187.52 |
Natural Gas Consumption Intensity (By Area) | cu.m./sq.m. | 0.71 | 0.6 |
Natural Gas Consumption Intensity (By Employee) | cu.m./person | 1.71 | 1.67 |
Purchased Electricity | kWh | 619054.74 | 667856.5 |
Purchased Electricity Intensity (By Area) | kWh/sq.m. | 1.47 | 1.56 |
Purchased Electricity Intensity (By Employee) | kWh/person | 46.26 | 44.82 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 | 2022 |
---|---|---|---|
Water Consumption | cu.m. | 259800.33 | 237466.02 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Number of Bachelor's Degree Employees | Person | None | 6937 | 7205 |
Number of Doctoral Degree Employees | Person | None | 144 | 162 |
Number of Employees Aged 30-50 | Person | None | 8474 | 9196 |
Number of Employees Aged Above 50 | Person | None | 966 | 1105 |
Number of Employees Aged Below 30 | Person | None | 3901 | 4191 |
Number of Employees in Mainland China | Person | None | 12513 | 13777 |
Number of Employees in Overseas | Person | None | 828 | 1165 |
Number of Female Employees | Person | None | 5963 | 6951 |
Number of Full-time Employees | Person | None | 13170 | 14294 |
Number of Male Employees | Person | None | 7378 | 7991 |
Number of Master's Degree Employees | Person | None | 4487 | 5566 |
Number of New Employees | Person | None | 1726 | 1871 |
Number of New Employees (Above 50) | Person | 43 | 6 | |
Number of New Employees (Aged 30-50) | Person | 739 | 769 | |
Number of New Employees (Aged Below 30) | Person | 1205 | 1096 | |
Number of New Employees (Female) | Person | 698 | 773 | |
Number of New Employees (Mainland China) | Person | 1491 | 1711 | |
Number of New Employees (Male) | Person | 1028 | 1098 | |
Number of New Employees (Overseas) | Person | 235 | 160 | |
Number of Total Employees | Person | None | 13341 | 14942 |
Employee turnover rate by gender, age group and geographical region.
Standard Indicator | Unit | 2021 | 2022 |
---|---|---|---|
Turnover Rate of Employees Aged 30-50 | % | 7.85 | 8.42 |
Turnover Rate of Employees Aged Above 50 | % | 20.6 | 6.88 |
Turnover Rate of Employees Aged Below 30 | % | 14.79 | 13.34 |
Turnover Rate of Employees in Mainland China | % | 8.54 | 9.17 |
Turnover Rate of Female Employees | % | 8.72 | 8.39 |
Turnover Rate of Male Employees | % | 10.15 | 10.89 |
Turnover Rate of Total Employees | % | 9.51 | 9.72 |
Lost days due to work injury.
Standard Indicator | Unit | 2021 |
---|---|---|
Lost Days Due to Work-related Injuries | Day | 67 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
Standard Indicator | Unit | 2021 | 2022 |
---|---|---|---|
Health Check Coverage for Employees | % | 100 | 100 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Percentage of Employees Trained | % | 100 | 100 | 100 |
Percentage of Trained Female Employees | % | 47.25 | 46.62 | 45.97 |
Percentage of Trained General Employees | % | 96.91 | 97.64 | 97.45 |
Percentage of Trained Male Employees | % | 52.75 | 53.38 | 54.03 |
Percentage of Trained Middle Management | % | 2.29 | 2.26 | 2.49 |
Percentage of Trained Senior Management | % | 0.17 | 0.1 | 0.06 |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Average Training Hours (Female) | Hour | 65.3 | 64.12 | 67.49 |
Average Training Hours (General Staff) | Hour | 62.16 | 61.95 | 68.47 |
Average Training Hours (Male) | Hour | 58.01 | 59.85 | 66.48 |
Average Training Hours (Middle Management) | Hour | 48.36 | 58.94 | 51.4 |
Average Training Hours (Senior Management) | Hour | 35.05 | 17.96 | 17.45 |
Average Training Hours per Employee | Hour | 61.71 | 61.94 | 68.01 |
Number of products and service related complaints received and how they are dealt with.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Complaint Growth Rate | % | -57.99 | -43.97 | |
Complaints Handling Rate | % | 100 | 100 | 100 |
Total Number of Customer Complaints | 2296 | 964 | 540 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
Standard Indicator | Unit | 2022 |
---|---|---|
Number of Corruption Litigation | Case | 1 |
Description of anti-corruption training provided to directors and staff.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Average Hours of Anti-corruption Training | Hour | 0.17 | 1.54 | 20.54 |
Number of Anti-corruption Training Session | Session | 26 | 73 | 33 |
Number of People Participated in Ethical Standards and Anti-corruption Training | Person | 717 | 5722 | 10969 |
Total Anti-corruption Training Hours for Directors and Management | Hour | 17 | 17 | 17 |
Resources contributed (e.g. money or time) to the focus area.
Standard Indicator | Unit | 2020 | 2021 | 2022 |
---|---|---|---|---|
Number of Participations in Volunteer Activities | Person-time | 1601 | 1037 | 6584 |
Total Social Investment | RMB | 32969100 | 30623500 | 32007500 |
Total Volunteer Service Hours | Hour | 4055 | 26368 |