2022 Corporate Social Responsibility Report and ESG (Environmental, Social and Governance) Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Ammonia nitrogen | ton | 35.71 | 37 |
| Chemical oxygen demand (CODCr) | ton | 181.65 | 37 |
| NOx | ton | 28.74 | 37 |
| SO2 | ton | 0.39 | 37 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Emission density of greenhouse gas | ton/output value of RMB 10000 | 0.07 | 37 |
| Emission of Category 1 greenhouse gas | ton | 48930.8 | 37 |
| Emission of Category 2 greenhouse gas | ton | 116732.99 | 37 |
| Greenhouse gas intensity | t/ RMB10000 | 0.07 | 24 |
| Total emission of greenhouse gas | ton | 165023.79 | 37 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Discharge intensity of medical waste (HW01) and waste chemicals (HW06) | kg/RMB 10000 | 0.02 | 27 | |
| Discharge intensity of other hazardous waste | kg/RMB 10000 | 0.4 | 27 | |
| Emissions of general industrial waste | kg | 36595.75 | 27 | |
| Emissions of medical waste (HW01) and waste chemicals (HW06) | kg | 460.39 | 27 | |
| Emissions of other hazardous waste | kg | 422589.38 | 27 | |
| Hazardous waste discharge intensity | RMB 10000, kg/ RMB10000 | 0.4 | 24, 28 | |
| Other hazardous waste | ton | 422.59 | 37 | |
| Pharmaceutical waste (HW02) and waste drugs (HW03) | ton | 460.33 | 37 | |
| Target of emissions: decrease hazardous waste discharge intensity and harmless waste discharge intensity | percent | 3 | 27 | |
| Total quantity of hazardous wastes | ton | 882.92 | 37 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Density of general wastes | kg/output value of RMB 10000 | 16.51 | 37 | |
| Discharge intensity of general industrial waste | kg/RMB 10000 | 1.94 | 27 | |
| Discharge intensity of office, kitchen and domestic waste | kg/RMB 10000 | 18.05 | 27 | |
| Emissions of office, kitchen and domestic waste | kg | 340204.5 | 27 | |
| General industrial wastes | ton | 36559.71 | 37 | |
| Harmless waste discharge intensity | RMB 10000 | 18.05 | 28 | |
| Non-hazardous waste discharge intensity | kg/ RMB10000 | 18.05 | 24 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Comprehensive energy consumption | MWh | 4190.31 | 37 |
| Comprehensive energy consumption intensity | MW·h/ RMB10000 | 0.19 | 24 |
| Diesel consumption | L | 1125768.79 | 37 |
| Energy consumption intensity | RMB 10000 | 0.194 | 28 |
| Gasoline consumption | L | 468786.53 | 37 |
| Natural gas consumption | 10000 m³ | 1868.9 | 37 |
| Purchased steam | ton | 54495.2 | 37 |
| Purchased steam consumption | kWh | 158051123.7 | 37 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Density of industrial wastewater | ton/output value of RMB 10000 | 1.15 | 37 |
| Industrial wastewater | ton | 2551382.96 | 37 |
| Wastewater discharge intensity | RMB 10000 | 1.8 | 28 |
| Water consumption | ton | 4552233.21 | 37 |
| Water consumption density | ton/output value of RMB 10000 | 2.04 | 37 |
| Water consumption intensity | RMB 10000, t/ RMB10000 | 2.04 | 24, 28 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Outsourced carton usage | ton | 945 | 37 |
| Packaging material by weight | ton | 40.2 | 37 |
| Packaging materials by number of pieces | piece | 9465 | 37 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Municipal scientific research platforms established | 35 | 12 | |
| National scientific research platforms established | 8 | 12 | |
| Newly obtained national accreditation | 1 | 12 | |
| Newly obtained provincial scientific research platform review | 1 | 12 | |
| Ongoing research projects | 193 | 12 | |
| Provincial scientific research platforms established | 41 | 12 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Board meetings held | 7 | 6 | |
| Employees with high school and below education | person | 8201 | 37 |
| Employees with junior college education | person | 7176 | 37 |
| Employees with postgraduate and above education | person | 678 | 37 |
| Employees with undergraduate education | person | 8194 | 37 |
| General Meetings of Shareholders convened | 2 | 6 | |
| Number of employees aged 30-50 | person | 11767 | 37 |
| Number of employees aged 50 or above | person | 1527 | 37 |
| Number of employees below 30 | person | 4955 | 37 |
| Number of female employees | person | 9442 | 37 |
| Number of full-time employees | person | 24249 | 37 |
| Number of male employees | person | 14807 | 37 |
| Total number of employees | person | 24249 | 37 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Employee turnover rate | 12.55% | 37 | |
| Turnover rate of employees aged 30-50 | 12.13% | 37 | |
| Turnover rate of employees aged 50 or above | 1.31% | 37 | |
| Turnover rate of employees below 30 | 24.76% | 37 | |
| Turnover rate of female employees | 8.99% | 37 | |
| Turnover rate of male employees | 17.27% | 37 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Proportion of employees died at work | 0% | 37 | |
| Work related deaths in 2021 | person | 1 | 37 |
| Work related deaths in 2022 | person | 1 | 37 |
Lost days due to work injury.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Total loss days due to work reason | day | 711 | 37 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| COVID-19 testing completed during the COVID-19 outbreak in Guangzhou | 660000 | 10 | |
| Relevant safety training duration | hour | 118861.5 | 38 |
| Relevant safety training person-times | person-time | 127387 | 38 |
| Relevant safety training times | time | 771 | 38 |
| Safety drill times | time | 193 | 38 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Employees passed the independent evaluation of professional titles of engineering and health series | 388 | 31 | ||
| Female employees who took part in training | person | 12402 | 37 | |
| Health practitioners passed the independent evaluation of professional titles | 7 | 31 | ||
| Intermediate series passed the independent evaluation of professional titles | 11 | 31 | ||
| Male employees who took part in training | person | 11082 | 37 | |
| Middle management employees who took part in training | person | 1473 | 37 | |
| Pharmacists passed the independent evaluation of professional titles | 157 | 31 | ||
| Primary health practitioners passed the independent evaluation of professional titles | 19 | 31 | ||
| Primary pharmacists passed the independent evaluation of professional titles | 142 | 31 | ||
| Primary series passed the independent evaluation of professional titles | 50 | 31 | ||
| Senior management employees who took part in training | person | 194 | 37 | |
| Senior series passed the independent evaluation of professional titles | 2 | 31 | ||
| Total training participants | 211853 | 31 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2018 | 2019 | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|---|---|
| Average training hours for female employees | person/hour | 17.1 | 37 | ||||
| Average training hours for male employees | person/hour | 11.37 | 37 | ||||
| Average training hours for middle management employees | person/hour | 34.96 | 38 | ||||
| Investment in R&D | RMB million | 585 | 592 | 619 | 879 | 1065 | 12 |
| Per capita training duration | person/hour | 26.3 | 37 | ||||
| The average training hours by senior management | person/hour | 44.11 | 37 | ||||
| Total person-times of training | person-time | 211653 | 37 | ||||
| Total training duration of all staff | hour | 637699.16 | 37 | ||||
| Total training hours of all employees | hours | 637699.16 | 31 | ||||
| Training hours of female employees | hour | 161419.45 | 37 | ||||
| Training hours of male employee | hour | 168303.41 | 37 | ||||
| Training hours of middle management employees | hour | 51498.79 | 37 | ||||
| Training hours of senior management employees | hour | 8557.4 | 37 | ||||
| Training hours per capita | hours | 23.6 | 31 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of audits conducted on suppliers this year | time | 2997 | 38 |
| Number of suppliers | number | 6285 | 38 |
| Number of suppliers - Central China | number | 13 | 38 |
| Number of suppliers - East China | number | 1623 | 38 |
| Number of suppliers - Hong Kong, Macao and Taiwan | number | 27 | 38 |
| Number of suppliers - North China | number | 443 | 38 |
| Number of suppliers - Northeast China | number | 236 | 38 |
| Number of suppliers - Northwest China | number | 334 | 38 |
| Number of suppliers - Overseas | number | 11 | 38 |
| Number of suppliers - South China | number | 2985 | 38 |
| Number of suppliers - Southwest China | number | 640 | 38 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Retail drugstores providing 24-hour non-stop drug delivery service during COVID-19 outbreak in Guangzhou | retail drugstores | 200 | 10 |
| Revenue YOY growth | % | 2.57 | 6 |
| The percentage of customer complaint responses | % | 100 | 38 |
| Total number of customer calls | time | 33329 | 38 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Compliance (involving 'product quality' and 'service quality') | time | 2307 | 38 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Consumer privacy protection training times | time | 5 | 38 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Audit Committee meetings held | 6 | 6 | |
| Strategic Development and Investment Committee meetings held | 9 | 6 | |
| Supervisory Committee meetings held | 7 | 6 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Duration of anti-corruption training for board members | hour | 24.5 | 38 |
| Employee anti-corruption training duration | hour | 40705 | 38 |
| Nomination and Remuneration Committee meetings held | 2 | 6 | |
| Total duration of anti-corruption training for board members | person-time | 10006 | 38 |
| Total number of directors trained in anti-corruption training | person-time | 20 | 38 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| New scientific research projects | 16 | 12 | |
| Participants supporting the COVID-19 frontline as anti-pandemic volunteers | participants | 20000+ | 10 |
| Pieces of drugs distributed through 'Suikang Pharmacy Purchase' online platform during COVID-19 outbreak in Guangzhou | pieces | 20000+ | 10 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2020 | 2022 | Report Pages |
|---|---|---|---|---|
| Amount granted to employees in difficulty for subsidies and supplies | RMB | 780000 | 31 | |
| Anti-pandemic volunteers who won praise | participants | 1800 | 10 | |
| Article donation value | RMB 10000 | 1564.82 | 38 | |
| Boxes of anti-pandemic supplies delivered to designated hospitals and isolation places during COVID-19 outbreak in Guangzhou | boxes | 27000+ | 10 | |
| Budget Management Committee meetings held | 1 | 6 | ||
| Fund donation | RMB 10000 | 1046.74 | 38 | |
| Household supplies delivered during the COVID-19 outbreak in Guangzhou | pieces | 160000 | 10 | |
| Number of volunteers | person | 11185 | 38 | |
| Ongoing donation of anti-pandemic supplies since COVID-19 outbreak | million pieces | 50 | 10 | |
| Revenue | billion RMB | 70.788 | 6 | |
| Voluntary tree-planting: number of Cerasus yunnanensis 'Guangzhou' trees planted in Guangzhou Staff Public Welfare Forest | trees | 50 | 28 | |
| Volunteering hours | hour | 157071.32 | 38 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| NOₓ Emissions | ton | 28.74 |
| SOₓ Emissions | ton | 0.39 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | ton | 48930.8 |
| Indirect Energy Emissions (Scope 2) | ton | 116732.99 |
| Total GHG Emissions | ton | 165023.79 |
| Total GHG Emissions Intensity (By Revenue) | ton/output value of RMB 10000 | 0.07 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Total Hazardous Waste | ton | 882.92 | |
| Total Hazardous Waste Intensity (By Revenue) | kg/RMB 10000 | 0.4 | 0.4 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Non-Hazardous Waste (Domestic Waste) | kg | 340204.5 |
| Total Non-Hazardous Waste Intensity (By Revenue) | kg/RMB 10000 | 1.94 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| CO2 Emissions Reduction Compared to Last Year | tons |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Comprehensive Energy Consumption Intensity (By Revenue) | MW·h/ RMB10000 | 0.19 |
| Diesel Fuel Consumption | L | 1125768.79 |
| Gasoline Consumption | L | 468786.53 |
| Natural Gas Consumption | 10000 m³ | 1868.9 |
| Purchased Steam | ton | 54495.2 |
| Total Energy Consumption | MWh | 4190.31 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Discharge of Industrial Wastewater | ton | 2551382.96 |
| Total Wastewater Discharge | ton | 2551382.96 |
| Wastewater Discharge Intensity | ton/output value of RMB 10000 | 1.15 |
| Water Consumption | ton | 4552233.21 |
| Water Consumption Intensity (By Revenue) | ton/output value of RMB 10000 | 2.04 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| Electricity Usage Reduction Compared to Last Year | MWh |
| Electricity Usage Reduction Percentage Compared to Last Year | % |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Packaging Materials Consumed | ton | 40.2 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Bachelor's Degree Employees | person | 8194 |
| Number of Below Junior College Employees | person | 7176 |
| Number of Employees Aged 30-50 | person | 11767 |
| Number of Employees Aged Above 50 | person | 1527 |
| Number of Employees Aged Below 30 | person | 4955 |
| Number of Employees in Hong Kong and Mainland China | person | 24249 |
| Number of Employees in Mainland China | person | 24243 |
| Number of Female Employees | person | 9442 |
| Number of Full-time Employees | person | 24249 |
| Number of Male Employees | person | 14807 |
| Number of Total Employees | person | 24249 |
| Percentage of Bachelor's Degree Employees | % | 33.79 |
| Percentage of Below Junior College Employees | % | 29.59 |
| Percentage of Employees Aged 30-50 | % | 20.43 |
| Percentage of Employees Aged Above 50 | % | 6.3 |
| Percentage of Employees Aged Below 30 | % | 73.27 |
| Percentage of Employees in Mainland China | % | 99.98 |
| Percentage of Female Employees | % | 61.06 |
| Percentage of Full-time Employees | % | 100 |
| Percentage of Male Employees | % | 38.94 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 12.13 |
| Turnover Rate of Employees Aged Above 50 | % | 1.31 |
| Turnover Rate of Employees Aged Below 30 | % | 24.76 |
| Turnover Rate of Female Employees | % | 8.99 |
| Turnover Rate of Male Employees | % | 17.27 |
| Turnover Rate of Total Employees | % | 12.55 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Number of Fatalities of the Last 3 Years | person | 2 | |
| Number of Work-related Fatalities | person | 1 | 1 |
Lost days due to work injury.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Lost Days Due to Work-related Injuries | day | 711 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of People Receiving Training on Work Safety | person-time | 127387 |
| Number of Production Safety Emergency Drills | time | 193 |
| Number of Safety knowledge lectures | time | 771 |
| Total Hours of Safety Training for Employees | hour | 118861.5 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Percentage of Trained Female Employees | person/211853 | 12402 |
| Percentage of Trained Male Employees | person/211853 | 11082 |
| Percentage of Trained Middle Management | person/211853 | 1473 |
| Percentage of Trained Senior Management | person/211853 | 194 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Average Training Hours (Female) | hours | 17.1 |
| Average Training Hours (Male) | hours | 11.37 |
| Average Training Hours (Middle Management) | hours | 34.96 |
| Average Training Hours (Senior Management) | hours | 44.11 |
| Average Training Hours per Employee | hours | 26.3 |
| Total Training Hours | hours | 637699.16 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Suppliers in Central China | number | 13 |
| Number of Suppliers in East China | number | 1623 |
| Number of Suppliers in Hong Kong | number | 27 |
| Number of Suppliers in North China | number | 443 |
| Number of Suppliers in Northeast China | number | 236 |
| Number of Suppliers in Northwest China | number | 334 |
| Number of Suppliers in Overseas | number | 11 |
| Number of Suppliers in South China | number | 2985 |
| Number of Suppliers in Southwest China | number | 640 |
| Number of Total Suppliers | number | 6285 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Complaints Handling Rate | % | 100 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Board Anti-corruption Training Duration | hour | 24.5 |
| Number of Attendance for Anti-corruption Training | person-time | 10006 |
| Number of Directors and Management Attendance for Anti-corruption Training | person-time | 20 |
| Total Anti-corruption Training Hours for Directors and Management | hour | 24.5 |
| Total Hours of Anti-corruption Training for Employees | hour | 40705 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Employees Participating in Volunteer Activities | person | 11185 |
| Number of Volunteers among Employees | person | 11185 |
| Total Cash Donations | RMB | 10467400 |
| Total In-kind Donations | RMB | 15648200 |
| Total Public Welfare Donations | RMB | 26115600 |
| Total Social Investment | RMB | 26895600 |
| Total Volunteer Service Hours | hour | 157071.32 |