2022 Corporate Social Responsibility Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Backup generators GHG emissions | tonnes | 16 | 16 | 20 | 62 |
| Business air travel GHG emissions | tonnes | N/A | N/A | N/A | 62 |
| Corporate fleet GHG emissions | tonnes | 14 | 15 | 12 | 62 |
| Direct GHG emissions (Scope 1) | tonnes | 166 | 102 | 307 | 62 |
| Indirect GHG emissions (Scope 2 – location-based) | tonnes | 19122 | 15973 | 15236 | 62 |
| Indirect GHG emissions (Scope 2 – market-based) | tonnes | 18952 | 14939 | 14139 | 62 |
| Indirect GHG emissions (Scope 3) | tonnes | 978 | 949 | 831 | 62 |
| Paper consumption GHG emissions | tonnes | 56 | 35 | 17 | 62 |
| Purchased electricity GHG emissions (Scope 2 – location-based) | tonnes | 19122 | 15973 | 15236 | 62 |
| Purchased electricity GHG emissions (Scope 2 – market-based) | tonnes | 18952 | 14939 | 14139 | 62 |
| Refrigerants GHG emissions | tonnes | 136 | 71 | 275 | 62 |
| Staff commuting GHG emissions | tonnes | 880 | 884 | 789 | 62 |
| Total GHG emissions (Scope 1 and 2) | tonnes | 19118 | 15041 | 14446 | 62 |
| Total GHG emissions (Scope 1 and 2) per employee | tonnes/employee | 7.99 | 6.52 | 6.07 | 62 |
| Total GHG emissions (Scope 1 and 2) per floor area | tonnes/m² | 0.34 | 0.24 | 0.23 | 62 |
| Total GHG emissions (Scope 1, 2 and 3) | tonnes | 20096 | 15990 | 15277 | 62 |
| Total GHG emissions (Scope 1, 2 and 3) per employee | tonnes/employee | 8.4 | 6.93 | 6.42 | 62 |
| Total GHG emissions (Scope 1, 2 and 3) per floor area | tonnes/m² | 0.36 | 0.25 | 0.25 | 62 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Total waste produced and disposed to landfill | tonnes | 91 | 64 | 54 | 63 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Electronic equipment collected for recycling | pieces | 387 | 705 | 66 | 63 |
| Food waste collected for recycling | tonnes | 1 | 2 | 1 | 63 |
| Food waste disposed to landfill | tonnes | 0.1 | 1.1 | 1.9 | 63 |
| Glass collected for recycling | kg | 110 | 189 | 115 | 63 |
| Metals collected for recycling | kg | 1346 | 1954 | 494 | 63 |
| Mixed recycling collected for recycling | tonnes | 27 | 25 | 29 | 63 |
| Paper collected for recycling | tonnes | 84 | 122 | 66 | 63 |
| Paper for printing publications | tonnes | 25 | 5 | 4 | 63 |
| Plastics collected for recycling | kg | 456 | 660 | 348 | 63 |
| Polyfoam collected for recycling | kg | 515 | 222 | 112 | 63 |
| Waste produced and disposed to landfill per employee | tonnes/employee | 0.04 | 0.03 | 0.02 | 63 |
| Waste produced and disposed to landfill per floor area | tonnes/m² | 0.002 | 0.001 | 0.001 | 63 |
| Waste to landfill | tonnes | 42 | 30 | 25 | 62 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| General office waste disposed to landfill | tonnes | 91 | 63 | 52 | 63 |
| Waste lead-acid batteries collected for recycling | tonnes | 10 | 13 | — | 63 |
| Wooden board collected for recycling | kg | 622 | 1990 | 128 | 63 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Diesel consumption | MWh | 77 | 77 | 98 | 63 |
| Direct energy consumption | MWh | 110 | 115 | 127 | 63 |
| Expense on energy consumption | $m | 40 | 41 | 45 | 63 |
| Indirect energy consumption | MWh | 33698 | 37331 | 36319 | 63 |
| Purchased electricity | MWh | 33698 | 33559 | 32305 | 63 |
| Purchased renewable electricity | MWh | N/A | 3772 | 4014 | 63 |
| Total energy consumption | MWh | 33808 | 37446 | 36446 | 63 |
| Total energy consumption per employee | MWh/employee | 14.13 | 16.23 | 15.31 | 63 |
| Total energy consumption per floor area | MWh/m² | 0.6 | 0.59 | 0.59 | 63 |
| Unleaded petrol consumption | MWh | 33 | 38 | 29 | 63 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Office paper consumption | tonnes | 34 | 38 | 13 | 63 |
| Total paper consumption | tonnes | 59 | 43 | 17 | 63 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| FSC or PEFC-certified or recycled paper used | % | 70 | 100 | 100 | 63 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Annual total compensation ratio, highest-paid individual to median, Hong Kong | ratio | 49 | 60 | ||
| Annual total compensation ratio, highest-paid individual to median, Mainland China | ratio | 31 | 60 | ||
| Annual total compensation ratio, highest-paid individual to median, UK | ratio | 20 | 60 | ||
| Average years of service | no. | 7 | 7 | 6 | 57 |
| Basic salary of female to male employees, General, Hong Kong | ratio | 1.1 | 60 | ||
| Basic salary of female to male employees, General, Mainland China | ratio | 1 | 60 | ||
| Basic salary of female to male employees, General, UK | ratio | 1 | 60 | ||
| Basic salary of female to male employees, Middle-level, Hong Kong | ratio | 1 | 60 | ||
| Basic salary of female to male employees, Middle-level, Mainland China | ratio | 1 | 60 | ||
| Basic salary of female to male employees, Middle-level, UK | ratio | 0.9 | 60 | ||
| Basic salary of female to male employees, Senior, Hong Kong | ratio | 1 | 60 | ||
| Basic salary of female to male employees, Senior, Mainland China | ratio | 1 | 60 | ||
| Basic salary of female to male employees, Senior, UK | ratio | 0.9 | 60 | ||
| Basic salary of female to male employees, Supervisory-level, Hong Kong | ratio | 1 | 60 | ||
| Basic salary of female to male employees, Supervisory-level, Mainland China | ratio | 1 | 60 | ||
| Basic salary of female to male employees, Supervisory-level, UK | ratio | 0.9 | 60 | ||
| Current tax - Hong Kong | $m | 1535 | 1969 | 1479 | 54 |
| Current tax - Mainland China | $m | 2 | 2 | 3 | 54 |
| Current tax - UK | $m | 176 | 174 | 114 | 54 |
| Employees aged 30 to 50 | no. | 1624 | 1595 | 1626 | 56 |
| Employees below 30 years old | no. | 440 | 400 | 422 | 56 |
| Employees eligible to retire within the next five years | no. | 112 | 205 | 130 | 57 |
| Employees in Hong Kong | no. | 1624 | 1555 | 1599 | 56 |
| Employees in Mainland China | no. | 388 | 366 | 399 | 56 |
| Employees in Others (Singapore and New York) | no. | 10 | 8 | 9 | 56 |
| Employees in UK | no. | 370 | 378 | 373 | 56 |
| Employees over 50 years old | no. | 328 | 312 | 332 | 56 |
| Employees who remained employed 12 months after the end of parental leave - Female | no. (%) | 20 (83) | 25 (83) | 27 (79) | 58 |
| Employees who remained employed 12 months after the end of parental leave - Male | no. (%) | 36 (82) | 46 (88) | 23 (88) | 58 |
| Employees who returned to work after parental leave ended - Female | no. (%) | 30 (94) | 34 (100) | 30 (94) | 58 |
| Employees who returned to work after parental leave ended - Male | no. (%) | 52 (98) | 26 (100) | 39 (100) | 58 |
| Employees who took parental leave - Female | no. | 48 | 51 | 50 | 58 |
| Employees who took parental leave - Male | no. | 53 | 26 | 39 | 58 |
| Female employees | no. | 970 | 939 | 975 | 56 |
| Full-time employees (female) | no. | 954 | 926 | 967 | 56 |
| Full-time employees (male) | no. | 1417 | 1366 | 1402 | 56 |
| General employees by age group 30-50 | % | 45 | 46 | 38 | 59 |
| General employees by age group <30 | % | 44 | 45 | 51 | 59 |
| General employees by age group >50 | % | 11 | 9 | 11 | 59 |
| General employees by gender (Female) | % | 44 | 43 | 43 | 59 |
| General employees by gender (Male) | % | 56 | 57 | 57 | 59 |
| Hong Kong lower middle quarter by gender (Female) | % | 48 | 46 | 59 | |
| Hong Kong lower middle quarter by gender (Male) | % | 52 | 54 | 59 | |
| Hong Kong lower quarter by gender (Female) | % | 55 | 55 | 59 | |
| Hong Kong lower quarter by gender (Male) | % | 45 | 45 | 59 | |
| Hong Kong top quarter by gender (Female) | % | 40 | 42 | 59 | |
| Hong Kong top quarter by gender (Male) | % | 60 | 58 | 59 | |
| Hong Kong upper middle quarter by gender (Female) | % | 42 | 44 | 59 | |
| Hong Kong upper middle quarter by gender (Male) | % | 58 | 56 | 59 | |
| Mainland China lower middle quarter by gender (Female) | % | 38 | 19 | 59 | |
| Mainland China lower middle quarter by gender (Male) | % | 62 | 81 | 59 | |
| Mainland China lower quarter by gender (Female) | % | 59 | 18 | 59 | |
| Mainland China lower quarter by gender (Male) | % | 41 | 82 | 59 | |
| Mainland China top quarter by gender (Female) | % | 36 | 33 | 59 | |
| Mainland China top quarter by gender (Male) | % | 64 | 67 | 59 | |
| Mainland China upper middle quarter by gender (Female) | % | 38 | 30 | 59 | |
| Mainland China upper middle quarter by gender (Male) | % | 62 | 70 | 59 | |
| Male employees | no. | 1422 | 1368 | 1405 | 56 |
| Middle-level employees by age group 30-50 | % | 84 | 85 | 84 | 59 |
| Middle-level employees by age group <30 | % | 3 | 3 | 3 | 59 |
| Middle-level employees by age group >50 | % | 13 | 12 | 13 | 59 |
| Middle-level employees by gender (Female) | % | 40 | 40 | 41 | 59 |
| Middle-level employees by gender (Male) | % | 60 | 60 | 59 | 59 |
| New hires by age group - 30 to 50 | no. (%) | 178 | 201 | 259 | 57 |
| New hires by age group - Over 50 | no. (%) | 22 | 15 | 25 | 57 |
| New hires by gender - Female | no. (%) | 115 | 141 | 173 | 57 |
| New hires by gender - Male | no. (%) | 178 | 237 | 279 | 57 |
| New hires by region - Hong Kong | no. (%) | 136 | 237 | 305 | 57 |
| New hires by region - Mainland China | no. (%) | 69 | 93 | 79 | 57 |
| New hires by region - Others (Singapore and New York) | no. (%) | 3 | 3 | 57 | |
| New hires by region - UK | no. (%) | 88 | 48 | 65 | 57 |
| Part-time employees (female) | no. | 16 | 13 | 8 | 56 |
| Part-time employees (male) | no. | 5 | 2 | 3 | 56 |
| Percentage increase in annual total compensation for highest-paid individual to percentage increase in median annual total compensation for all employees, Hong Kong | ratio | N/A | 60 | ||
| Percentage increase in annual total compensation for highest-paid individual to percentage increase in median annual total compensation for all employees, Mainland China | ratio | N/A | 60 | ||
| Percentage increase in annual total compensation for highest-paid individual to percentage increase in median annual total compensation for all employees, UK | ratio | 1.6 | 60 | ||
| Permanent employees (Hong Kong) | no. | 1439 | 1408 | 1474 | 56 |
| Permanent employees (Mainland China) | no. | 388 | 366 | 399 | 56 |
| Permanent employees (Others: Singapore and New York) | no. | 10 | 8 | 9 | 56 |
| Permanent employees (UK) | no. | 367 | 364 | 355 | 56 |
| Permanent employees (female) | no. | 903 | 940 | 914 | 56 |
| Permanent employees (male) | no. | 1301 | 1206 | 1323 | 56 |
| Remuneration of female to male employees, General, Hong Kong | ratio | 1.1 | 60 | ||
| Remuneration of female to male employees, General, Mainland China | ratio | 1.1 | 60 | ||
| Remuneration of female to male employees, General, UK | ratio | 0.9 | 60 | ||
| Remuneration of female to male employees, Middle-level, Hong Kong | ratio | 1 | 60 | ||
| Remuneration of female to male employees, Middle-level, Mainland China | ratio | 1.2 | 60 | ||
| Remuneration of female to male employees, Middle-level, UK | ratio | 0.9 | 60 | ||
| Remuneration of female to male employees, Senior, Hong Kong | ratio | 1 | 60 | ||
| Remuneration of female to male employees, Senior, Mainland China | ratio | 1.5 | 60 | ||
| Remuneration of female to male employees, Senior, UK | ratio | 0.7 | 60 | ||
| Remuneration of female to male employees, Supervisory-level, Hong Kong | ratio | 1 | 60 | ||
| Remuneration of female to male employees, Supervisory-level, Mainland China | ratio | 1.1 | 60 | ||
| Remuneration of female to male employees, Supervisory-level, UK | ratio | 0.9 | 60 | ||
| Senior employees by age group 30-50 | % | 65 | 66 | 67 | 59 |
| Senior employees by age group <30 | % | - | 59 | ||
| Senior employees by age group >50 | % | 35 | 34 | 33 | 59 |
| Senior employees by gender (Female) | % | 35 | 36 | 39 | 59 |
| Senior employees by gender (Male) | % | 65 | 64 | 61 | 59 |
| Supervisory-level employees by age group 30-50 | % | 63 | 64 | 62 | 59 |
| Supervisory-level employees by age group <30 | % | 27 | 24 | 28 | 59 |
| Supervisory-level employees by age group >50 | % | 10 | 12 | 10 | 59 |
| Supervisory-level employees by gender (Female) | % | 41 | 42 | 40 | 59 |
| Supervisory-level employees by gender (Male) | % | 59 | 58 | 60 | 59 |
| Temporary/fixed term employees (Hong Kong) | no. | 185 | 147 | 125 | 56 |
| Temporary/fixed term employees (UK) | no. | 3 | 14 | 18 | 56 |
| Temporary/fixed term employees (female) | no. | 67 | 66 | 61 | 56 |
| Temporary/fixed term employees (male) | no. | 121 | 95 | 82 | 56 |
| Total employees | no. | 2392 | 2307 | 2380 | 56 |
| Total new hires | no. (%) | 293 | 378 | 452 | 57 |
| UK lower middle quarter by gender (Female) | % | 32 | 32 | 59 | |
| UK lower middle quarter by gender (Male) | % | 68 | 68 | 59 | |
| UK lower quarter by gender (Female) | % | 55 | 56 | 59 | |
| UK lower quarter by gender (Male) | % | 45 | 44 | 59 | |
| UK top quarter by gender (Female) | % | 27 | 27 | 59 | |
| UK top quarter by gender (Male) | % | 73 | 73 | 59 | |
| UK upper middle quarter by gender (Female) | % | 23 | 27 | 59 | |
| UK upper middle quarter by gender (Male) | % | 77 | 73 | 59 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Employee turnover by age group - 30 to 50 | no. (%) | 156 | 236 | 208 | 57 |
| Employee turnover by age group - Below 30 | no. (%) | 94 | 84 | 89 | 57 |
| Employee turnover by age group - Over 50 | no. (%) | 39 | 26 | 31 | 57 |
| Employee turnover by gender - Female | no. (%) | 95 | 141 | 114 | 57 |
| Employee turnover by gender - Male | no. (%) | 194 | 205 | 214 | 57 |
| Employee turnover by region - Hong Kong | no. (%) | 148 | 210 | 195 | 57 |
| Employee turnover by region - Mainland China | no. (%) | 94 | 103 | 60 | 57 |
| Employee turnover by region - Others (Singapore and New York) | no. (%) | 2 | 57 | ||
| Employee turnover by region - UK | no. (%) | 47 | 33 | 71 | 57 |
| New hires by age group - Below 30 | no. (%) | 93 | 162 | 168 | 57 |
| Total employee turnover (voluntary) | no. (%) | 289 | 346 | 328 | 57 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Injury rate | rate | 0.04 | - | - | 61 |
| Occupational disease rate | rate | - | - | - | 61 |
| Reportable injuries | no. | 1 | - | - | 61 |
| Reportable occupational diseases | no. | - | - | - | 61 |
Lost days due to work injury.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Absentee days | no. | 4849 | 4856 | 6002 | 61 |
| Absentee rate | rate | 0.81 | 0.84 | 1.02 | 61 |
| Lost day rate | rate | 0.5 | - | - | 61 |
| Lost days | no. | 12 | - | - | 61 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Employees who received training - Female | no. (%) | 8 (97) | 11 (97) | 17 (78) | 58 |
| Employees who received training - General | no. (%) | 12 (98) | 11 (88) | 12 (76) | 58 |
| Employees who received training - Male | no. (%) | 9 (98) | 12 (96) | 20 (92) | 58 |
| Employees who received training - Middle-level | no. (%) | 8 (96) | 12 (99) | 19 (91) | 58 |
| Employees who received training - Senior | no. (%) | 9 (96) | 13 (97) | 11 (91) | 58 |
| Employees who received training - Supervisory-level | no. (%) | 6 (98) | 11 (98) | 20 (83) | 58 |
| Mandatory training | no. | 8193 | 7331 | 10307 | 58 |
| Non-mandatory training | no. | 12703 | 19626 | 31985 | 58 |
| Permanent employees who received formal performance appraisals | % | 91 | 100 | 100 | 58 |
| Permanent employees who received multi-rater performance evaluation | % | 22 | 23 | 90 | 58 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Average hours of training per employee and percentage of employees who received training | no. (%) | 9 (97) | 12 (96) | 18 (87) | 58 |
| Total cost of training | $m | 10 | 7.9 | 11.8 | 58 |
| Total hours of training received by employees | no. | 20896 | 26957 | 42292 | 58 |
Number of suppliers by geographical region.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Key suppliers in Asia (excluding Hong Kong and Mainland China) | no. | 1 | 2 | 4 | 55 |
| Key suppliers in Australia | no. | 1 | 1 | 1 | 55 |
| Key suppliers in Europe | no. | 7 | 5 | 5 | 55 |
| Key suppliers in Hong Kong | no. | 53 | 50 | 58 | 55 |
| Key suppliers in Mainland China | no. | 9 | 3 | 3 | 55 |
| Key suppliers in UK | no. | 45 | 33 | 50 | 55 |
| Key suppliers in US | no. | 6 | 2 | 4 | 55 |
| Total key suppliers | no. | 122 | 96 | 125 | 55 |
| Total payment to key suppliers | $bn | 2 | 1.9 | 1.9 | 55 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Enquiries and complaints handled | no. | 11119 | 9784 | 7722 | 55 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Stamp duty generated for the Government | $m | 45547 | 66169 | 51987 | 54 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Direct economic value distributed | $m | 16747 | 18186 | 16025 | 54 |
| Direct economic value retained | $m | 2443 | 2764 | 2431 | 54 |
| Donation to The Community Chest of Hong Kong | $m | 78.8 | 69 | 50 | 61 |
| Donations to other charity partners | $m | 34.1 | 36.5 | 91.6 | 61 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Charitable donations | $m | 112.9 | 105.5 | 141.6 | 61 |
| Direct economic value generated | $m | 19190 | 20950 | 18456 | 54 |
| Employee charitable donations | $m | 0.1 | 0.1 | 0.1 | 61 |
| Employee volunteering hours | no. | 973 | 850 | 1118 | 61 |
| Employee volunteering leave days taken | no. | 32 | 37 | 33 | 61 |
| Funds raised from the Stock Code Balloting for Charity Scheme for The Community Chest of Hong Kong | $m | 50 | N/A | N/A | 61 |
| Funds raised from the Stock Code for Charity Scheme for HKEX Foundation | $m | 105 | 138 | 129 | 61 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes | 166 | 102 | 307 |
| GHG Emissions from Purchased Electricity | tonnes | 19122 | 15973 | 15236 |
| HFC Emissions | tonnes | 136 | 71 | 275 |
| Indirect Energy Emissions (Scope 2) | tonnes | 19122 | 15973 | 15236 |
| Mobile Combustion Emissions | tonnes | 14 | 15 | 12 |
| Scope 3 GHG Emissions (Business Travel) | tonnes | None | None | None |
| Scope 3 GHG Emissions (Employee Commuting) | tonnes | 880 | 884 | 789 |
| Stationary Combustion Emissions | tonnes | 16 | 16 | 20 |
| Total GHG Emissions | tonnes | 20096 | 15990 | 15277 |
| Total GHG Emissions Intensity (By Area) | tonnes/m² | 0.36 | 0.25 | 0.25 |
| Total GHG Emissions Intensity (By Employee) | tonnes/employee | 8.4 | 6.93 | 6.42 |
| Total Other Indirect Energy Emissions (Scope 3) | tonnes | 978 | 949 | 831 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Hazardous Waste Landfilling | tonnes | 91 | 64 | 54 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Glass Waste | tonnes | 0.11 | 0.189 | 0.115 |
| Non-Hazardous Waste (Electronic Waste) | pieces | 387 | 705 | 66 |
| Non-Hazardous Waste (Kitchen Waste) | tonnes | 1 | 2 | 1 |
| Non-Hazardous Waste Landfilling | tonnes | 42 | 30 | 25 |
| Paper Waste | tonnes | 34 | 38 | 13 |
| Plastic Waste | tonnes | 0.456 | 0.66 | 0.348 |
| Total Non-Hazardous Waste Intensity (By Area) | tonnes/m² | 0.002 | 0.001 | 0.001 |
| Total Non-Hazardous Waste Intensity (By Employee) | tonnes/employee | 0.04 | 0.03 | 0.02 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year | % | 30.77 | 17.46 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Diesel Fuel Consumption | MWh | 77 | 77 | 98 |
| Energy Consumption Intensity (By Area) | MWh/m² | 0.6 | 0.59 | 0.59 |
| Energy Consumption Intensity (By Employee) | MWh/employee | 14.13 | 16.23 | 15.31 |
| Gasoline Consumption | MWh | 33 | 38 | 29 |
| Percentage of Renewable Energy Consumption | % | 10.08 | 11.02 | |
| Purchased Electricity | MWh | 33698 | 33559 | 32305 |
| Renewable Energy Consumption | MWh | 3772 | 4014 | |
| Total Direct Energy Consumption | MWh | 110 | 115 | 127 |
| Total Energy Consumption | MWh | 33808 | 37446 | 36446 |
| Total Indirect Energy Consumption | MWh | 33698 | 37331 | 36319 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Packaging Material Consumption (Paper) | tonnes | 59 | 43 | 17 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Number of Employees Aged 30-50 | no. | 1624 | 1595 | 1626 |
| Number of Employees Aged Above 50 | no. | 328 | 312 | 332 |
| Number of Employees Aged Below 30 | no. | 440 | 400 | 422 |
| Number of Employees in Hong Kong | no. | 1624 | 1555 | 1599 |
| Number of Employees in Mainland China | no. | 388 | 366 | 399 |
| Number of Employees in Singapore | no. | 10 | 8 | 9 |
| Number of Employees in United Kingdom | no. | 370 | 378 | 373 |
| Number of Female Employees | no. | 970 | 939 | 975 |
| Number of Full-time Employees | no. | 2371 | 2292 | 2369 |
| Number of Full-time Employees (Female) | no. | 954 | 926 | 967 |
| Number of Full-time Employees (Male) | no. | 1417 | 1366 | 1402 |
| Number of Male Employees | no. | 1422 | 1368 | 1405 |
| Number of New Employees | no. | 293 | 378 | 452 |
| Number of New Employees (Above 50) | no. | 22 | 15 | 25 |
| Number of New Employees (Aged 30-50) | no. | 178 | 201 | 259 |
| Number of New Employees (Aged Below 30) | no. | 93 | 162 | 168 |
| Number of New Employees (Female) | no. | 115 | 141 | 173 |
| Number of New Employees (Hong Kong) | no. | 136 | 237 | 305 |
| Number of New Employees (Mainland China) | no. | 69 | 93 | 79 |
| Number of New Employees (Male) | no. | 178 | 237 | 279 |
| Number of New Employees (Overseas) | no. | 98 | 51 | 68 |
| Number of Part-time Employees | no. | 21 | 15 | 11 |
| Number of Part-time Employees (Female) | no. | 16 | 13 | 8 |
| Number of Part-time Employees (Male) | no. | 5 | 2 | 3 |
| Number of Temporary Workers | no. | 188 | 161 | 143 |
| Number of Temporary Workers (Female) | no. | 67 | 66 | 61 |
| Number of Temporary Workers (Male) | no. | 121 | 95 | 82 |
| Number of Total Employees | no. | 2392 | 2307 | 2380 |
| Percentage of Employees Aged 30-50 | % | 67.89297658862876 | 69.13740788903337 | 68.31932773109244 |
| Percentage of Employees Aged Above 50 | % | 13.712374581939798 | 13.52405721716515 | 13.949579831932773 |
| Percentage of Employees Aged Below 30 | % | 18.394648829431436 | 17.338534893801473 | 17.73109243697479 |
| Percentage of Employees in Hong Kong | % | 67.89297658862876 | 67.40355439965323 | 67.18487394957982 |
| Percentage of Employees in Mainland China | % | 16.220735785953178 | 15.864759427828348 | 16.76470588235294 |
| Percentage of Employees in Singapore | % | 0.4180602006688963 | 0.3467706978760295 | 0.37815126050420167 |
| Percentage of Employees in United Kingdom | % | 15.468227424749164 | 16.38491547464239 | 15.672268907563025 |
| Percentage of Female Employees | % | 40.551839464882946 | 40.70221066319896 | 40.96638655462185 |
| Percentage of Full-time Employees | % | 99.12207357859532 | 99.34980494148245 | 99.53781512605042 |
| Percentage of Male Employees | % | 59.448160535117054 | 59.297789336801046 | 59.03361344537815 |
| Percentage of Part-time Employees | % | 0.8779264214046822 | 0.6501950585175552 | 0.46218487394957986 |
| Percentage of Temporary Workers | % | 7.859531772575251 | 6.978760294755093 | 6.008403361344538 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | no. (%) | 156 | 236 | 208 |
| Turnover Rate of Employees Aged Above 50 | no. (%) | 39 | 26 | 31 |
| Turnover Rate of Employees Aged Below 30 | no. (%) | 94 | 84 | 89 |
| Turnover Rate of Employees in Hong Kong | no. (%) | 148 | 210 | 195 |
| Turnover Rate of Employees in Mainland China | no. (%) | 94 | 103 | 60 |
| Turnover Rate of Employees in United Kingdom | no. (%) | 47 | 33 | 71 |
| Turnover Rate of Female Employees | no. (%) | 95 | 141 | 114 |
| Turnover Rate of Male Employees | no. (%) | 194 | 205 | 214 |
| Turnover Rate of Total Employees | no. (%) | 289 | 346 | 328 |
Lost days due to work injury.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Lost Days Due to Work-related Injuries | no. | 12 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Percentage of Employees Trained | % | 98 | 88 | 76 |
| Percentage of Trained Female Employees | % | 97 | 97 | 78 |
| Percentage of Trained General Employees | % | 98 | 88 | 76 |
| Percentage of Trained Male Employees | % | 98 | 96 | 92 |
| Percentage of Trained Middle Management | % | 96 | 99 | 91 |
| Percentage of Trained Senior Management | % | 96 | 97 | 91 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Average Training Hours per Employee | no. | 9 | 12 | 18 |
| Total Training Hours | no. | 20896 | 26957 | 42292 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Number of Suppliers in Asia (Excluding China) | no. | 1 | 2 | 4 |
| Number of Suppliers in Australia | no. | 1 | 1 | 1 |
| Number of Suppliers in Europe | no. | 7 | 5 | 5 |
| Number of Suppliers in Hong Kong | no. | 53 | 50 | 58 |
| Number of Suppliers in Mainland China | no. | 9 | 3 | 3 |
| Number of Suppliers in United Kingdom | no. | 45 | 33 | 50 |
| Number of Suppliers in United States | no. | 6 | 2 | 4 |
| Number of Total Suppliers | no. | 122 | 96 | 125 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Number of Complaints Dealt with | no. | 11119 | 9784 | 7722 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Total Cash Donations | $m | 155.1 | 138.1 | 129.1 |
| Total Public Welfare Donations | $m | 155.1 | 138.1 | 129.1 |
| Total Social Investment | $m | 155.1 | 138.1 | 129.1 |
| Total Volunteer Service Hours | no. | 973 | 850 | 1118 |