Environmental, Social & Governance Report 2022

Company: HANG SENG BANK (11)
Year: 2022
Published: 2023-03-10
Status: Processed
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Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2019 2020 2021 2022 Report Pages
Total Gas emissions besides CO2 tonnes of CO2e N/A N/A N/A 5.99 28, 96

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 2021 2022 Report Pages
Business travel (land and air) GHG emissions tonnes of CO2e 551.96 201.85 70.57 78.1 28, 96
CH4 emissions tonnes of CO2e N/A N/A N/A 0.11 28, 96
GHG emissions per FTE from Scope 1 tonnes of CO2e / FTE 0.01 28
GHG emissions per FTE from Scope 2 tonnes of CO2e / FTE 2.02 28
GHG emissions per FTE from Scope 3 tonnes of CO2e / FTE 0.05 28
GHG emissions per sq. ft. tonnes of CO2e / sq. ft. 0.015 0.014 0.012 0.013 28, 96
Mobile combustion GHG emissions tonnes of CO2e 115.57 86.54 42.97 39.41 28, 96
N2O emissions tonnes of CO2e N/A N/A N/A 5.88 28, 96
Purchased electricity GHG emissions tonnes of CO2e 19848 18892.81 15967.65 14979.85 28, 96
Scope 1 GHG emissions tonnes of CO2e 193.87 144.52 70.16 100.58 28, 96
Scope 2 GHG emissions tonnes of CO2e 19865 18804.47 15973.04 14992.74 28, 96
Scope 3 GHG emissions tonnes of CO2e 867.8 522.6 367.81 386.32 28, 96
Stationary combustion GHG emissions tonnes of CO2e 78.3 57.98 27.19 61.17 28, 96
Total GHG emissions tonnes of CO2e 20926.67 19571.59 16411.02 15479.79 28, 96
Total GHG emissions per FTE tonnes of CO2e / FTE 2.47 2.41 2.1 2.08 28, 96
Towngas GHG emissions tonnes of CO2e 17 11.66 5.39 12.9 28, 96
Transmission and distribution loss GHG emissions tonnes of CO2e 309 309.99 283.17 297.64 28, 96
Upstream transportation and distribution (mobile branch) GHG emissions tonnes of CO2e 6.84 10.76 14.07 10.58 28, 96

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 2021 2022 Report Pages
Food waste collected for recycling tonnes 27.62 13.43 6.31 9.71 97
Furniture waste collected for recycling tonnes 0.79 5.55 14.81 33.77 97
Glass waste collected for recycling tonnes 0.29 0.28 0.06 97
IT and electrical waste collected for recycling tonnes 4.79 106.82 1.9 13.14 97
Paper waste collected for recycling tonnes 598.2 442.51 324.44 255.75 97
Plastic waste collected for recycling tonnes 1.4 0.79 0.72 0.53 97
Waste collected for recycling tonnes 633.75 569.96 354.42 317.16 97
Waste collected for recycling: Aluminium cans tonnes 0.44 28
Waste collected for recycling: Food waste tonnes 9.71 28
Waste collected for recycling: Furniture tonnes 33.77 28
Waste collected for recycling: IT and electrical tonnes 13.14 28
Waste collected for recycling: Ink jet bottles and toner cartridge tonnes 3.81 28
Waste collected for recycling: Paper tonnes 255.75 28
Waste collected for recycling: Plastic tonnes 0.53 28
Waste disposed per FTE tonnes / FTE 0.04 0.06 0.03 0.03 28, 97
Waste disposed to landfill tonnes 305.6 507.26 264.42 214.49 28, 97

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2022 2023 Report Pages
CO2 emissions reduced by purchasing renewable energy from local supplier tonnes 3408 15
GHG emissions – total Scope 1 and 2, 2022 target vs 2018 base year % Decreased by 7.5 9, 27
GHG emissions – total Scope 1 and 2, 2023 target vs 2018 base year % Decrease of 10% 9, 27
GHG emissions – total Scope 1 and 2, progress as of end of September 2022 vs 2018 base year % Decreased by 27.1% 9, 27

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2019 2020 2021 2022 2023 Report Pages
Aluminium cans waste collected for recycling tonnes 0.66 0.58 1.36 0.44 97
Ink jet bottles and toner cartridge waste collected for recycling tonnes N/A N/A 4.82 3.81 97
Office area reduction sq. ft. >100000 10
Paper consumption reduction (RY2022 vs 2019 baseline) % 29.7 12
Paper consumption reduction target (RY2022) %, tonnes 58.4 12
Paper consumption, 2022 target vs 2019 base year % Decreased by 15 9, 27
Paper consumption, 2023 target vs 2019 base year % Decrease of 17.5% 9, 27
Paper consumption, progress as of end of September 2022 vs 2019 base year % Decreased by 24.6 9, 27
Total waste collected for recycling tonnes 317.16 28
Waste diversion, 2022 target Diverted 70% of waste away from landfill 9, 27
Waste diversion, 2023 target Divert 63% of waste away from landfill 9, 27
Waste diversion, progress as of end of September 2022 Diverted 59.5% of waste away from landfill 9, 27
Waste reduction, 2023 target vs 2018 base year % of total waste Reduce 11% of total waste 9, 27
Waste reduction, progress as of end of September 2022 vs 2018 base year % of total waste Reduced 39.8 9, 27

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 2021 2022 Report Pages
Direct: gas and diesel energy consumption MWh 430.84 295.62 137.67 312.66 28, 96
Energy consumption per FTE MWh / FTE 3.75 3.71 3.75 3.82 28, 96
Energy consumption per sq. ft. MWh / sq. ft. 0.02 0.02 0.02 0.02 28, 96
Indirect: electricity energy consumption MWh 31289.08 29734.74 29154.51 28037.15 28, 96
Proportion of annual electricity consumption from renewable energy % 30 15
Renewable energy generated from solar panels at Hang Seng 113 office building kWh 67000 15
Renewable energy purchased as percentage of annual electricity consumption % 30 10
Total energy consumption MWh 31719.92 30030.36 29292.18 28349.41 28, 96

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 2021 2022 Report Pages
Total water consumption 000 m3 76.74 72.19 73.21 68.92 28, 96
Water consumption per FTE m3 / FTE 9.06 8.91 9.36 9.3 28, 96

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2022 2023 Report Pages
Electricity consumption, 2022 target vs 2018 base year % Decreased by 7.5% 9, 27
Electricity consumption, 2023 target vs 2018 base year % Decrease of 10 9, 27
Electricity consumption, progress as of end of September 2022 vs 2018 base year % Decreased by 13.3 9, 27

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2022 2023 Report Pages
Water consumption, 2022 target vs 2018 base year % Decreased by 8 9, 27
Water consumption, 2023 target vs 2018 base year % Decrease of 10% 9, 27
Water consumption, progress as of end of September 2022 vs 2018 base year % Decreased by 12.9% 9, 27

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2019 2020 2021 2022 Report Pages
Paper consumption (2019 baseline) tonnes 68.7 12
Paper consumption (RY2022) tonnes 48.3 12
Total paper consumption tonnes 1920 1747 1401 1447 28, 97

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2022 Report Pages
Number of office buildings and larger branches enrolled in Energy Saving Charter 2022 scheme office buildings 3 12

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2020 2021 2022 Report Pages
Average age of employees - Clerical / blue-collar years 39 99
Average age of employees - Executive years 40 99
Average age of employees - Officer years 38 99
Average age of employees - Overall years 39 99
Average hours by Business / Functions - Central Management Services and Office hours 17.5 102
Average hours by Business / Functions - Commercial Banking hours 30.2 102
Average hours by age group - Boomers (Age 58 and above) hours 17.5 102
Average hours by age group - Gen-X (Age 42 to 57) hours 22.6 102
Average hours by age group - Gen-Y (Age 26 to 41) hours 28.4 102
Average hours by age group - Gen-Z (Age 25 and below) hours 33.8 102
Average years of service - Clerical / blue-collar years 12 99
Average years of service - Executive years 9 99
Average years of service - Officer years 11 99
Average years of service - Overall years 10 99
Change Leadership Index (Hang Seng HK) 81 78 55
Change Leadership Index vs. Financial Services Benchmark 4 55
Clerical / blue-collar - Female 1061 976 691 98
Clerical / blue-collar - Male 572 525 353 98
Executive - Female 1355 1441 1505 98
Executive - Male 1340 1439 1498 98
Full-time contract staff - Female 17 31 35 98
Full-time contract staff - Male 38 41 39 98
Full-time permanent staff - Female 4465 4352 4013 98
Full-time permanent staff - Male 3319 3200 2927 98
Grand total new hires headcount 1151 100
Headcount 30 to 39 2712 2769 2626 98
Headcount 40 to 49 1824 1750 1679 98
Headcount 50 to 59 1262 1197 1208 98
Headcount 60 or above 46 63 70 98
Headcount below 30 1999 1850 1437 98
Headcount by global career band - Band 3 - Female Headcount, Percentage 64 99
Headcount by global career band - Band 3 - Grand Total Headcount, Percentage 2.09 99
Headcount by global career band - Band 3 - Male Headcount, Percentage 1.18 99
Headcount by global career band - Band 4 - Female Headcount, Percentage 5.58 99
Headcount by global career band - Band 4 - Grand Total Headcount, Percentage 786 99
Headcount by global career band - Band 4 - Male Headcount, Percentage 5.61 99
Headcount by global career band - Band 5 - Female Headcount, Percentage 1032 99
Headcount by global career band - Band 5 - Grand Total Headcount, Percentage 28.98 99
Headcount by global career band - Band 5 - Male Headcount, Percentage 1002 99
Headcount by global career band - Band 6 - Female Headcount, Percentage 1857 99
Headcount by global career band - Band 6 - Grand Total Headcount, Percentage 2973 99
Headcount by global career band - Band 6 - Male Headcount, Percentage 1116 99
Headcount by global career band - Band 7 - Female Headcount, Percentage 9.42 99
Headcount by global career band - Band 7 - Grand Total Headcount, Percentage 969 99
Headcount by global career band - Band 7 - Male Headcount, Percentage 308 99
Headcount by global career band - Band 8 - Female Headcount, Percentage 30 99
Headcount by global career band - Band 8 - Grand Total Headcount, Percentage 1.07 99
Headcount by global career band - Band 8 - Male Headcount, Percentage 0.64 99
Headcount by global career band - Grand Total Headcount, Percentage 100 99
Headcount by global career band - Grand Total - Female Headcount, Percentage 57.73 99
Headcount by global career band - Grand Total - Male Headcount, Percentage 42.27 99
Headcount by global career band - Managing Director - Female Headcount, Percentage 0.24 99
Headcount by global career band - Managing Director - Grand Total Headcount, Percentage 0.52 99
Headcount by global career band - Managing Director - Male Headcount, Percentage 19 99
Incidents of discrimination and corrective actions taken incidents 10 112
Incidents of violations involving rights of indigenous peoples No violation 112
New hires 30 to 39, Female headcount 199 100
New hires 30 to 39, Male headcount 242 100
New hires 40 to 49, Female headcount 78 100
New hires 40 to 49, Male headcount 88 100
New hires 50 to 59, Female headcount 31 100
New hires 50 to 59, Male headcount 13 100
New hires 60 or above, Female headcount 6 100
New hires 60 or above, Male headcount 3 100
New hires below 30, Female headcount 259 100
New hires below 30, Male headcount 232 100
New hires, Clerical/blue-collar, Female headcount 96 100
New hires, Clerical/blue-collar, Male headcount 80 100
New hires, Executive, Female headcount 187 100
New hires, Executive, Male headcount 224 100
New hires, Officer, Female headcount 290 100
New hires, Officer, Male headcount 274 100
Officer - Female 2069 1970 1857 98
Officer - Male 1447 1278 1116 98
Part-time staff - Female 3 4 5 98
Part-time staff - Male 1 1 1 98
Percentage breakdown of all employees in Hong Kong by nationality - Australian 0.22% 0.21% 98
Percentage breakdown of all employees in Hong Kong by nationality - British 0.71% 0.67% 98
Percentage breakdown of all employees in Hong Kong by nationality - Canadian 0.41% 0.34% 98
Percentage breakdown of all employees in Hong Kong by nationality - Chinese 97.99% 98.21% 98
Percentage breakdown of executive in Hong Kong by nationality - Australian 0.6% 0.4% 98
Percentage breakdown of executive in Hong Kong by nationality - British 2.41% 1.13% 98
Percentage breakdown of executive in Hong Kong by nationality - Canadian 1.2% 0.6% 98
Percentage breakdown of executive in Hong Kong by nationality - Chinese 93.37% 97.11% 98
Share of women in management positions in revenue-generating functions - Band 3 Female, Percentage 1.6 99
Share of women in management positions in revenue-generating functions - Band 4 Female, Percentage 157 99
Share of women in management positions in revenue-generating functions - Band 5 Female, Percentage 515 99
Share of women in management positions in revenue-generating functions - Managing Director Female, Percentage 0.5 99
Share of women in management positions in revenue-generating functions - Total Female, Percentage 703 99
Total new hires, Female headcount 573 100
Total new hires, Male headcount 578 100
Total number of employees 7843 7629 7020 98
Total number of employees - Female 4485 4387 4053 98
Total number of employees - Male 3358 3242 2967 98
Trust Index (Hang Seng HK) 82 78 55
Trust Index vs. Financial Services Benchmark 4 55

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2019 2020 2021 2022 Report Pages
Absenteeism rate - Female 2.15% 2.28% 2.07% 1.85% 102
Absenteeism rate - Male 1.50% 1.56% 1.31% 1.17% 102
Absenteeism rate - Overall 1.87% 1.98% 1.75% 1.57% 102
External hire rate 53.2% 100
Grand total turnover headcount 1760 100
Grand total turnover rate 24% 100
Internal hire rate 46.8% 100
New hire rate 16.4% 100
Total turnover, Female, 30-39 headcount 338 100
Total turnover, Female, 30-39, Turnover rate 4.6% 100
Total turnover, Female, 40-49 headcount 145 100
Total turnover, Female, 40-49, Turnover rate 2.0% 100
Total turnover, Female, 50-59 headcount 84 100
Total turnover, Female, 50-59, Turnover rate 1.1% 100
Total turnover, Female, 60 or above headcount 46 100
Total turnover, Female, 60 or above, Turnover rate 0.6% 100
Total turnover, Female, Below 30 headcount 289 100
Total turnover, Female, Below 30, Turnover rate 3.9% 100
Total turnover, Female, Total headcount 902 100
Total turnover, Female, Total, Turnover rate 12.2% 100
Total turnover, Male, 30-39 headcount 360 100
Total turnover, Male, 30-39, Turnover rate 4.9% 100
Total turnover, Male, 40-49 headcount 126 100
Total turnover, Male, 40-49, Turnover rate 1.7% 100
Total turnover, Male, 50-59 headcount 46 100
Total turnover, Male, 50-59, Turnover rate 0.6% 100
Total turnover, Male, 60 or above headcount 53 100
Total turnover, Male, 60 or above, Turnover rate 0.7% 100
Total turnover, Male, Below 30 headcount 273 100
Total turnover, Male, Below 30, Turnover rate 3.7% 100
Total turnover, Male, Total headcount 858 100
Total turnover, Male, Total, Turnover rate 11.6% 100
Total turnover, Undeclared, Total, Turnover rate 0.0% 100
Voluntary turnover headcount, Female, 30 to 39 227 131 296 336 101
Voluntary turnover headcount, Female, 40 to 49 113 79 122 141 101
Voluntary turnover headcount, Female, 50 to 59 83 41 62 72 101
Voluntary turnover headcount, Female, 60 or above 4 46 47 36 101
Voluntary turnover headcount, Female, Below 30 343 191 286 286 101
Voluntary turnover headcount, Female, Total 770 488 784 871 101
Voluntary turnover headcount, Grand total 1502 992 1540 1703 101
Voluntary turnover headcount, Male, 30 to 39 256 172 296 356 101
Voluntary turnover headcount, Male, 40 to 49 72 36 84 124 101
Voluntary turnover headcount, Male, 50 to 59 81 30 46 41 101
Voluntary turnover headcount, Male, 60 or above 3 40 53 42 101
Voluntary turnover headcount, Male, Below 30 320 225 276 269 101
Voluntary turnover headcount, Male, Total 733 504 755 832 101
Voluntary turnover rate, Female, 30 to 39 2.7% 1.6% 3.8% 4.6% 101
Voluntary turnover rate, Female, 40 to 49 1.3% 1.0% 1.6% 1.9% 101
Voluntary turnover rate, Female, 50 to 59 1.0% 0.5% 0.8% 1.0% 101
Voluntary turnover rate, Female, 60 or above 0.1% 0.6% 0.6% 0.5% 101
Voluntary turnover rate, Female, Below 30 4.1% 2.8% 3.6% 3.9% 101
Voluntary turnover rate, Female, Total 9.2% 6.5% 10.0% 11.9% 101
Voluntary turnover rate, Grand total 17.8% 12.8% 20.2% 23.2% 101
Voluntary turnover rate, Male, 30 to 39 3.0% 2.1% 3.8% 4.8% 101
Voluntary turnover rate, Male, 40 to 49 0.8% 0.4% 1.6% 1.7% 101
Voluntary turnover rate, Male, 50 to 59 0.9% 0.4% 0.6% 0.6% 101
Voluntary turnover rate, Male, 60 or above 0.1% 0.5% 0.7% 0.6% 101
Voluntary turnover rate, Male, Below 30 3.8% 2.9% 3.5% 3.7% 101
Voluntary turnover rate, Male, Total 8.6% 6.3% 10.2% 11.3% 101
Voluntary turnover, Clerical/blue-collar, Headcount headcount 316 340 100
Voluntary turnover, Clerical/blue-collar, Turnover rate 4.0% 4.6% 100
Voluntary turnover, Executive, Headcount headcount 455 587 100
Voluntary turnover, Executive, Turnover rate 5.8% 8.0% 100
Voluntary turnover, Officer, Headcount headcount 769 776 100
Voluntary turnover, Officer, Turnover rate 9.8% 10.5% 100

Lost days due to work injury.

Indicator Unit 2019 2020 2021 2022 Report Pages
Lost days due to work injury days 333 625 32 44 102

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2021 2022 Report Pages
Career Index (Hang Seng HK) 78 75 55
Career Index vs. Financial Services Benchmark 7 55
Employee Engagement Index (20-29 years old) 67% 55
Employee Engagement Index (30-39 years old) 69% 55
Employee Engagement Index (40-49 years old) 69% 55
Employee Engagement Index (50-59 years old) 73% 55
Employee Engagement Index (60 years old) 80% 55
Employee Engagement Index (Clerical / Blue-Collar) 68% 55
Employee Engagement Index (Executive) 73% 55
Employee Engagement Index (Female) 69% 55
Employee Engagement Index (Hang Seng HK) 72 69 55
Employee Engagement Index (Male) 70% 55
Employee Engagement Index (Officer) 71% 55
Employee Engagement Index vs. Financial Services Benchmark -1 55
Employee Focus Index (Hang Seng HK) 69 63 55
Employee Focus Index vs. Financial Services Benchmark -7 55
Percentage of employees received training (female) % 57 50
Percentage of employees received training (junior employees) % 59 50
Percentage of employees received training (male) % 43 50
Percentage of employees received training (mid-level managers) % 39 50
Percentage of employees received training (senior managers) % 2 50
Research and development allocation for ESG scoring system US$ 120000 15

The average training hours completed per employee by gender and employee category.

Indicator Unit 2019 2020 2021 2022 Report Pages
Average hours by Business / Functions - Digital Business Services hours 19.9 102
Average hours by Business / Functions - Global Banking hours 32.6 102
Average hours by Business / Functions - Global Functions hours 18.8 102
Average hours by Business / Functions - Global Markets hours 22.3 102
Average hours by Business / Functions - Wealth and Personal Banking hours 27.7 102
Average hours by employee category - Executive hours 29 25 18 21.5 102
Average hours by employee category - General staff hours 64 37 37 27.4 102
Average hours by employee category - Officer hours 44 33 23 25.3 102
Average hours by gender - Female hours 40 28 29 25.4 102
Average hours by gender - Male hours 52 34 35 27.9 102
Average learning and development days per employee in Hong Kong days 5.5 3.8 4.1 3.25 50, 102
Average learning and development hours per employee (Boomers, Age 58 and above) hours 17.5 50
Average learning and development hours per employee (Central Management Services and Office) hours 17.5 50
Average learning and development hours per employee (Commercial Banking) hours 30.2 50
Average learning and development hours per employee (Digital Business Services) hours 19.9 50
Average learning and development hours per employee (Gen-X, Age 42 to 57) hours 22.6 50
Average learning and development hours per employee (Gen-Y, Age 26 to 41) hours 28.4 50
Average learning and development hours per employee (Gen-Z, Age 25 and below) hours 33.8 50
Average learning and development hours per employee (Global Banking) hours 32.6 50
Average learning and development hours per employee (Global Functions) hours 18.8 50
Average learning and development hours per employee (Global Markets) hours 22.3 50
Average learning and development hours per employee (Wealth and Personal Banking) hours 27.7 50
Average learning and development hours per employee (executive) hours 21.5 50
Average learning and development hours per employee (female) hours 25.4 50
Average learning and development hours per employee (general staff) hours 27.4 50
Average learning and development hours per employee (male) hours 27.9 50
Average learning and development hours per employee (officer) hours 25.3 50
Hours of learning on compliance topics hours 84249 10

Number of suppliers by geographical region.

Indicator Unit 2019 2020 2021 2022 Report Pages
Number of outlets 297 288 281 263 102

Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.

Indicator Unit 2022 Report Pages
New suppliers that were screened using social criteria no confirmed incident 113

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2019 2020 2021 2022 Report Pages
Number of customers (million) million >3 >3 3.7 >3.5 102

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Indicator Unit 2021 2022 Report Pages
Speak-up Index (Hang Seng HK) 80 76 55
Speak-up Index vs. Financial Services Benchmark 8 55
Strategy Index (Hang Seng HK) 79 74 55
Strategy Index vs. Financial Services Benchmark 3 55

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2022 Report Pages
Total hours of Competition Law training provided hours 2301 50

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2021 2022 Report Pages
ESG-related indexes compiled by Hang Seng Indexes 18 10
Inclusion Index (Hang Seng HK) 78 75 55
Inclusion Index vs. Financial Services Benchmark 3 55
Wellbeing Index (Hang Seng HK) 78 78 55

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2019 2020 2021 2022 Report Pages
HSVM allocated amount for climate change module in R&D USD 120000 121
Pledged community investment (HK$ million) HK$ million 33 30 31 32 102

The types of emissions and respective emissions data.

Standard Indicator Unit 2022
Airborne Particulate Matter (PM) Emissions tonnes of CO2e 5.99
NOâ‚“ Emissions tonnes of CO2e 5.99
SOâ‚“ Emissions tonnes of CO2e 5.99

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021 2022
Direct GHG Emissions (Scope 1) tonnes of CO2e 193.87 144.52 70.16 100.58
GHG Emissions from Natural Gas tonnes of CO2e 5.88
GHG Emissions from Purchased Electricity tonnes of CO2e 19848 18892.81 15967.65 14979.85
GHG Emissions from Towngas tonnes of CO2e 17 11.66 5.39 12.9
Indirect Energy Emissions (Scope 2) tonnes of CO2e 19865 18804.47 15973.04 14992.74
Mobile Combustion Emissions tonnes of CO2e 115.57 86.54 42.97 39.41
Scope 1 GHG Emissions Intensity (By FTE) tonnes of CO2e / FTE 0.01
Scope 2 GHG Emissions Intensity (By FTE) tonnes of CO2e / FTE 2.02
Scope 3 GHG Emissions (Business Travel) tonnes of CO2e 551.96 201.85 70.57 78.1
Scope 3 GHG Emissions (Upstream Transportation and Distribution) tonnes of CO2e 6.84 10.76 14.07 10.58
Scope 3 GHG Emissions Intensity (By FTE) tonnes of CO2e / FTE 0.05
Stationary Combustion Emissions tonnes of CO2e 78.3 57.98 27.19 61.17
Total GHG Emissions tonnes of CO2e 20926.67 19571.59 16411.02 15479.79
Total GHG Emissions Intensity (By Area) tonnes of CO2e / sq. ft. 0.015 0.014 0.012 0.013
Total GHG Emissions Intensity (By FTE) tonnes of CO2e / FTE 2.47 2.41 2.1 2.08
Total Other Indirect Energy Emissions (Scope 3) tonnes of CO2e 867.8 522.6 367.81 386.32

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021 2022
Glass Waste tonnes 0.29 0.28 0.06
Non-Hazardous Waste (Electronic Waste) tonnes 4.79 106.82 1.9 13.14
Non-Hazardous Waste (Kitchen Waste) tonnes 27.62 13.43 6.31 9.71
Non-Hazardous Waste Landfilling tonnes 305.6 507.26 264.42 214.49
Non-Hazardous Waste Recycled tonnes 633.09 569.38 348.24 327.15
Paper Waste tonnes 598.2 442.51 324.44 255.75
Plastic Waste tonnes 1.4 0.79 0.72 0.53
Total Non-Hazardous Waste Intensity (By FTE) tonnes / FTE 0.04 0.06 0.03 0.03

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2022 2023
Scope 1 and 2 Emissions Reduction Percentage Compared to Last Year % 7.5 10

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit 2022 2023
Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year % 39.8 11

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021 2022
Direct Energy Intensity (By Area) MWh / sq. ft. 0.02
Direct Energy Intensity (By Employee) MWh 0.04
Direct Energy Intensity (By FTE) MWh 0.04
Energy Consumption Intensity (By Area) MWh / sq. ft. 0.02 0.02 0.02 0.04
Energy Consumption Intensity (By FTE) MWh / FTE 3.75 3.71 3.75 3.82
Percentage of Renewable Energy Consumption % 30
Purchased Electricity Intensity (By Area) MWh / sq. ft. 0.02
Purchased Electricity Intensity (By Employee) MWh 3.77
Purchased Electricity Intensity (By FTE) MWh 3.77
Renewable Energy Consumption MWh 8504.94
Solar Energy MWh 67
Total Direct Energy Consumption MWh 430.84 295.62 137.67 312.66
Total Energy Consumption MWh 31719.92 30030.36 29292.18 28349.81
Total Indirect Energy Consumption MWh 31289.08 29734.74 29154.51 28037.15

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021 2022
Water Consumption m3 76740 72190 73210 68920
Water Consumption Intensity (By Revenue) m3 / FTE 9.06 8.91 9.36 9.3

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2022 2023
Electricity Usage Reduction Percentage Compared to Last Year % 13.3
Target Electricity Usage Reduction Percentage Compared to Last Year % 7.5 10

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2022 2023
Target Water Consumption Reduction Percentage Compared to Last Year % 8 10
Water Consumption Reduction Percentage Compared to Last Year % 12.9

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2019 2020 2021 2022
Packaging Material Consumption (Paper) tonnes 1920 1747 1401 1447

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2020 2021 2022
Number of Employees Aged 30-50 headcount 4536 5716 4305
Number of Employees Aged Above 50 headcount 1308 1263 1278
Number of Employees Aged Below 30 headcount 1999 1850 1437
Number of Female Employees headcount 4485 4387 4053
Number of Full-time Employees (Female) headcount 4482 4383 4048
Number of Full-time Employees (Male) headcount 3357 3241 2966
Number of Male Employees headcount 3358 3242 2967
Number of New Employees headcount 1151
Number of New Employees (Above 50) headcount 53
Number of New Employees (Aged 30-50) headcount 607
Number of New Employees (Aged Below 30) headcount 491
Number of New Employees (Female) headcount 573
Number of New Employees (Male) headcount 578
Number of Part-time Employees (Female) headcount 3 4 5
Number of Part-time Employees (Male) headcount 1 1 1
Number of Total Employees headcount 7843 7629 7020

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2019 2020 2021 2022
Turnover Rate of Employees Aged 30-50 % 8.8 5.1 9.2 13.2
Turnover Rate of Employees Aged Above 50 % 1.1 2 3.9 3.2
Turnover Rate of Employees Aged Below 30 % 7.9 5.7 7.1 7.6
Turnover Rate of Female Employees % 9.2 6.5 10 12.2
Turnover Rate of Male Employees % 8.6 6.3 10.2 11.6
Turnover Rate of Total Employees % 17.8 12.8 20.2 24

Lost days due to work injury.

Standard Indicator Unit 2019 2020 2021 2022
Lost Days Due to Work-related Injuries days 333 625 32 44

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2022
Percentage of Trained Female Employees % 57
Percentage of Trained General Employees % 59
Percentage of Trained Male Employees % 43
Percentage of Trained Middle Management % 39
Percentage of Trained Senior Management % 2

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2019 2020 2021 2022
Average Training Hours (Executive Employees) hours 29 25 18 21.5
Average Training Hours (Female) hours 40 28 29 25.4
Average Training Hours (General Employees) hours 64 37 37 27.4
Average Training Hours (General Staff) hours 64 37 37 27.4
Average Training Hours (Male) hours 52 34 35 27.9
Total Training Hours hours 84249

Number of suppliers by geographical region.

Standard Indicator Unit
Proportion of Spending on Local Suppliers %

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2022
Total Hours of Anti-corruption Training hours 2301

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2019 2020 2021 2022
Total In-kind Donations million HKD 1.6
Total Social Investment million HKD 33 30 31 32
Total Volunteer Service Hours hours 10728