Environmental, Social and Governance Report 2022
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | FY2021 | FY2022 | Report Pages |
|---|---|---|---|---|---|
| Direct GHG emissions (Scope 1) | tCO2e | 12267.7 | 597.1 | 65, 81 | |
| Direct GHG emissions (Scope 1) - GLH | tCO2e | 4861.2 | 50 | ||
| Direct GHG emissions (Scope 1) - GLM | tCO2e | 2237.8 | 28 | ||
| Direct GHG emissions (Scope 1) - GuocoLand | tCO2e | 0.6 | 28 | ||
| Direct GHG emissions (Scope 1) - Total | tCO2e | 19974.3 | 91 | ||
| GHG emissions intensity (Scope 1 and 2) - GLH | tCO2e/room sold | 0.09 | 0.015 | 11, 92 | |
| GHG emissions intensity (Scope 1 and 2) - GLM | tCO2e/m² GFA | 0.009 | 11, 92 | ||
| GHG emissions intensity (Scope 1 and 2) - GuocoLand | tCO2e/m² GFA | 0.012 | 11, 92 | ||
| GHG emissions intensity (Scope 1 and 2) - Headquarters | tCO2e/ft² GFA | 0.0005 | 11, 92 | ||
| GHG emissions intensity (Scope 1 and 2) - MHNZ | tCO2e/NZ$m revenue | 6.9 | 11, 92 | ||
| GHG emissions intensity (Scope 1 and 2) - Rank | tCO2e/£m revenue | 65.8 | 39.3 | 11, 92 | |
| GHG intensity (Scope 1 and 2) | tCO2e/NZ$m revenue, tCO2e/£m revenue | 39.3 | 6.9 | 65, 81 | |
| GHG intensity (Scope 1 and 2) - GLH | tCO2e/room sold | 0.015 | 50 | ||
| GHG intensity (Scope 1 and 2) - GLM | tCO2e/m² GFA | 0.009 | 28 | ||
| GHG intensity (Scope 1 and 2) - GuocoLand | tCO2e/m² GFA | 0.012 | 28 | ||
| Indirect GHG emissions (Scope 2) | tCO2e | 13011.6 | 110.8 | 65, 81 | |
| Indirect GHG emissions (Scope 2) - GLH | tCO2e | 5695.5 | 50 | ||
| Indirect GHG emissions (Scope 2) - GLM | tCO2e | 5032.9 | 28 | ||
| Indirect GHG emissions (Scope 2) - GuocoLand | tCO2e | 10236.4 | 28 | ||
| Indirect GHG emissions (Scope 2) - Total | tCO2e | 34238.8 | 91 | ||
| Total GHG emissions (Scope 1 and Scope 2) | tCO2e | 25279.3 | 707.9 | 65, 81 | |
| Total GHG emissions (Scope 1 and Scope 2) - GLH | tCO2e | 10556.7 | 50 | ||
| Total GHG emissions (Scope 1 and Scope 2) - GLM | tCO2e | 7270.7 | 28 | ||
| Total GHG emissions (Scope 1 and Scope 2) - GuocoLand | tCO2e | 10237 | 28 | ||
| Total GHG emissions (Scope 1 and Scope 2) - Total | tCO2e | 54213.1 | 91 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | FY2022 | Report Pages |
|---|---|---|---|---|
| Hazardous waste - Total | tonnes | 16.16 | 91 | |
| Hazardous waste intensity | tonnes/£m revenue | 0.0008 | 67 | |
| Hazardous waste intensity (GLM) | tonnes/m² GFA | 0.00002 | 34 | |
| Hazardous waste intensity (GuocoLand) | tonnes/m² GFA | N/A | 34 | |
| Hazardous waste intensity - GLM | tonnes/m² GFA | 0.00002 | 93 | |
| Hazardous waste intensity - MHNZ | tonnes/NZ$m revenue | 0.003 | 93 | |
| Hazardous waste intensity - Rank | tonnes/£m revenue | 0.0008 | 93 | |
| Hazardous waste produced | tonnes | 0.54 | 67 | |
| Hazardous waste produced (GLM) | tonnes | 15.32 | 34 | |
| Hazardous waste produced (GuocoLand) | tonnes | N/A | 34 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | FY2022 | Report Pages |
|---|---|---|---|---|
| Incineration | tonnes | 158.05 | 67 | |
| Incineration (Breakdown by Management Method) | tonnes | 1046 | 52 | |
| Incineration (GLM) | tonnes | 5 | 34 | |
| Incineration (GuocoLand) | tonnes | 1393 | 34 | |
| Incineration - Total | tonnes | 1556 | 91 | |
| Landfill (GLM) | tonnes | 4524 | 34 | |
| Landfill (GuocoLand) | tonnes | N/A | 34 | |
| Landfill - GLM | tonnes | 4524 | 91 | |
| Non-hazardous waste intensity | tonnes/room sold, tonnes/£m revenue | 0.003 | 52, 67 | |
| Non-hazardous waste intensity (GLM) | tonnes/m² GFA | 0.006 | 34 | |
| Non-hazardous waste intensity (GuocoLand) | tonnes/m² GFA | 0.002 | 34 | |
| Non-hazardous waste intensity - GLH | tonnes/room sold | 0.003 | 93 | |
| Non-hazardous waste intensity - GLM | tonnes/m² GFA | 0.006 | 93 | |
| Non-hazardous waste intensity - GuocoLand | tonnes/m² GFA | 0.002 | 93 | |
| Non-hazardous waste intensity - MHNZ | tonnes/NZ$m revenue | 1.31 | 93 | |
| Non-hazardous waste intensity - Rank | tonnes/£m revenue | 0.85 | 93 | |
| Non-hazardous waste produced | tonnes | 2104 | 52, 67 | |
| Non-hazardous waste produced (GLM) | tonnes | 4963 | 34 | |
| Non-hazardous waste produced (GuocoLand) | tonnes | 1529 | 34 | |
| Non-hazardous waste produced - Total | tonnes | 9437 | 91 | |
| Recycling | tonnes | 391.21 | 67 | |
| Recycling (Breakdown by Management Method) | tonnes | 1058 | 52 | |
| Recycling (GLM) | tonnes | 127 | 34 | |
| Recycling (GuocoLand) | tonnes | 136 | 34 | |
| Recycling - Total | tonnes | 1771 | 91 | |
| Reuse (GLM) | tonnes | 300 | 34 | |
| Reuse (GuocoLand) | tonnes | N/A | 34 | |
| Reuse - GLM | tonnes | 300 | 91 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| GLH maintained zero waste to landfill | waste to landfill | zero | 8 |
| Group-wide recycling average | percent | 50 | 8 |
| Group-wide recycling average (Hotel Properties) | % | 50 | 48 |
| Other recovery (including energy recovery) - Rank | tonnes | 1046 | 91 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | FY2022 | Report Pages |
|---|---|---|---|---|
| Achieved using 100% renewable electricity | percent renewable electricity | 100 | 8 | |
| Electricity consumption - Total | kWh | 121486383 | 91 | |
| Electricity intensity - GLH | kWh/room sold | 38.1 | 92 | |
| Electricity intensity - GLM | kWh/m² GFA | 9.6 | 92 | |
| Electricity intensity - GuocoLand | kWh/m² GFA | 29.3 | 92 | |
| Electricity intensity - Headquarters | kWh/ft² GFA | 11 | 92 | |
| Electricity intensity - MHNZ | kWh/NZ$m revenue | 10695.1 | 92 | |
| Electricity intensity - Rank | kWh/£m revenue | 95155.1 | 92 | |
| Fuel consumption – Diesel - Total | L | 1172837 | 91 | |
| Fuel consumption – Petrol - Total | L | 137482 | 91 | |
| Fuel intensity – Diesel - GLM | L/m² GFA | 1.03 | 92 | |
| Fuel intensity – Diesel - MHNZ | L/NZ$m revenue | 1969.02 | 92 | |
| Fuel intensity – Diesel - Rank | L/£m revenue | 203.23 | 92 | |
| Fuel intensity – Petrol - GLM | L/m² GFA | 0.02 | 92 | |
| Fuel intensity – Petrol - Headquarters | L/ft² GFA | 0.21 | 92 | |
| Fuel intensity – Petrol - MHNZ | L/NZ$m revenue | 145.12 | 92 | |
| Fuel intensity – Petrol - Rank | L/£m revenue | 157.62 | 92 | |
| Gas oil consumption - GLH | L | 94999 | 91 | |
| Gas oil intensity - GLH | L/room sold | 0.13 | 92 | |
| Natural gas consumption - Total | kWh | 88731771 | 91 | |
| Natural gas intensity - GLH | kWh/room sold | 35.53 | 92 | |
| Natural gas intensity - MHNZ | kWh/NZ$m revenue | 1599.58 | 92 | |
| Natural gas intensity - Rank | kWh/£m revenue | 98686.65 | 92 | |
| Total energy consumption - Total | GJ | 801815 | 91 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | FY2021 | FY2022 | FY2023 | Report Pages |
|---|---|---|---|---|---|---|
| Purchase of 100% renewable electricity (Hotel Properties) | % | 100 | 48 | |||
| Water consumption | m³ | 214625 | 67 | |||
| Water consumption (MHNZ) | m³ | 1543 | 83 | |||
| Water consumption - Total | m3 | 852650 | 91 | |||
| Water consumption reduction at 20 Collyer Quay | % reduction per annum | 2 | 25 | |||
| Water consumption reduction at 20 Collyer Quay (per annum) | reduction | 2.5% | 27 | |||
| Water consumption reduction at Guoco Tower | % reduction from FY2019 levels | 1 | 25 | |||
| Water consumption reduction at Guoco Tower (from FY2019 levels) | reduction | 2% | 27 | |||
| Water consumption reduction at Sofitel Singapore City Centre (from FY2022 levels) | reduction | 1% | 27 | |||
| Water intensity | m³/£m revenue | 333.27 | 67 | |||
| Water intensity (MHNZ) | m³/NZ$m revenue | 15.04 | 83 | |||
| Water intensity - GLH | m³/room sold | 3 | 0.49 | 11, 92 | ||
| Water intensity - GLM | m³/m² GFA | 0.16 | 11, 92 | |||
| Water intensity - GuocoLand | m³/m² GFA | 0.2 | 11, 92 | |||
| Water intensity - MHNZ | m³/NZ$m revenue | 15.04 | 11, 92 | |||
| Water intensity - Rank | m³/£m revenue | 634.9 | 333.27 | 11, 92 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | FY2023 | Report Pages |
|---|---|---|---|---|
| Electrical energy consumption reduction at 20 Collyer Quay | % reduction | 0.5 | 25 | |
| Electricity energy consumption reduction at 20 Collyer Quay | reduction | 0.5% | 26 | |
| Electricity energy consumption reduction at Guoco Tower (from FY2019 levels) | reduction | 2% | 26 | |
| Electricity energy consumption reduction at Guoco Tower and Sofitel Singapore City Centre | % reduction from FY2019 levels | 1 | 25 | |
| Electricity energy consumption reduction at Sofitel Singapore City Centre (from FY2022 levels) | reduction | 1% | 26 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | 2023 | FY2022 | Report Pages |
|---|---|---|---|---|---|
| Commitment to hire vacancies internally by July 2023 | percent | 40 | 8 | ||
| Employees 30-50 years old (GLM) | No. | 168 | 35 | ||
| Employees 30-50 years old (GuocoLand) | No. | 272 | 35 | ||
| Employees <30 years old (GLM) | No. | 14 | 35 | ||
| Employees <30 years old (GuocoLand) | No. | 85 | 35 | ||
| Employees >50 years old (GLM) | No. | 21 | 35 | ||
| Employees >50 years old (GuocoLand) | No. | 114 | 35 | ||
| Employees in Mainland China (GLM) | No. | N/A | 35 | ||
| Employees in Mainland China (GuocoLand) | No. | 190 | 35 | ||
| Employees in Malaysia (GLM) | No. | 203 | 35 | ||
| Employees in Malaysia (GuocoLand) | No. | N/A | 35 | ||
| Employees in Singapore (GLM) | No. | N/A | 35 | ||
| Employees in Singapore (GuocoLand) | No. | 281 | 35 | ||
| Female employees (GLM) | No. | 114 | 35 | ||
| Female employees (GuocoLand) | No. | 262 | 35 | ||
| Full-time employees (GLM) | No. | 199 | 35 | ||
| Full-time employees (GuocoLand) | No. | 466 | 35 | ||
| Male employees (GLM) | No. | 89 | 35 | ||
| Male employees (GuocoLand) | No. | 209 | 35 | ||
| Management employees (GLM) | No. | 165 | 35 | ||
| Management employees (GuocoLand) | No. | 132 | 35 | ||
| Non-Management employees (GLM) | No. | 27 | 35 | ||
| Non-Management employees (GuocoLand) | No. | 324 | 35 | ||
| Number of employees - Full-time | No. | 192 | 85 | ||
| Number of employees - Part-time | No. | 10 | 85 | ||
| Number of employees 30-50 years old | No. | 4619 | 93 | ||
| Number of employees by age group - 30-50 years old | No., employees | 4619 | 128 | 12, 68, 85 | |
| Number of employees by age group - 30-50 years old (GLH) | No. | 616 | 54 | ||
| Number of employees by age group - <30 years old | No., employees | 2902 | 2286 | 12, 68, 85 | |
| Number of employees by age group - <30 years old (GLH) | No. | 480 | 54 | ||
| Number of employees by age group - >50 years old | No., employees | 2241 | 1838 | 12, 68, 85 | |
| Number of employees by age group - >50 years old (GLH) | No. | 207 | 54 | ||
| Number of employees by company - GLH | employees | 7537 | 12 | ||
| Number of employees by company - GLM | employees | 471 | 12 | ||
| Number of employees by company - GuocoLand | employees | 1303 | 12 | ||
| Number of employees by company - Headquarters | employees | 46 | 12 | ||
| Number of employees by company - MHNZ | employees | 203 | 12 | ||
| Number of employees by company - Rank | employees | 202 | 12 | ||
| Number of employees by employee category - Management | No., employees | 1175 | 37 | 12, 68, 85 | |
| Number of employees by employee category - Management (GLH) | No. | 277 | 54 | ||
| Number of employees by employee category - Non-Management | No., employees | 8515 | 6974 | 12, 68, 85 | |
| Number of employees by employee category - Non-Management (GLH) | No. | 1011 | 54 | ||
| Number of employees by employee category - Senior Management | No., employees | 72 | 11 | 12, 68, 85 | |
| Number of employees by employee category - Senior Management (GLH) | No. | 15 | 54 | ||
| Number of employees by employment type - Full-time | No., employees | 7687 | 6221 | 12, 68 | |
| Number of employees by employment type - Full-time (GLH) | No. | 563 | 54 | ||
| Number of employees by employment type - Part-time | No., employees | 2075 | 1316 | 12, 68 | |
| Number of employees by employment type - Part-time (GLH) | No. | 740 | 54 | ||
| Number of employees by gender - Female | No., employees | 5130 | 3611 | 12, 68, 85 | |
| Number of employees by gender - Female (GLH) | No. | 537 | 54 | ||
| Number of employees by gender - Male | No., employees | 4632 | 124 | 12, 68, 85 | |
| Number of employees by gender - Male (GLH) | No. | 766 | 54 | ||
| Number of employees by geographical location - Hong Kong | employees | 203 | 12 | ||
| Number of employees by geographical location - Mainland China | employees | 281 | 12 | ||
| Number of employees by geographical location - Malaysia | employees | 194 | 12 | ||
| Number of employees by geographical location - New Zealand | employees | 1098 | 12 | ||
| Number of employees by geographical location - Others | employees | 46 | 12 | ||
| Number of employees by geographical location - Singapore | employees | 197 | 12 | ||
| Number of employees by geographical location - UK | employees | 7823 | 12 | ||
| Number of employees by geographical region - Mainland China | No. | 4 | 85 | ||
| Number of employees by geographical region - New Zealand | No. | 197 | 85 | ||
| Number of employees by geographical region - Others | No. | 1018 | 68 | ||
| Number of employees by geographical region - UK | No. | 1 | 68, 85 | ||
| Number of employees by geographical region - UK (GLH) | No. | 1303 | 54 | ||
| Number of employees in Hong Kong | No. | 46 | 93 | ||
| Number of employees in Mainland China | No. | 194 | 93 | ||
| Number of employees in Malaysia | No. | 203 | 93 | ||
| Number of employees in Management | No. | 1175 | 93 | ||
| Number of employees in New Zealand | No. | 197 | 93 | ||
| Number of employees in Non-Management | No. | 8515 | 93 | ||
| Number of employees in Others | No. | 1018 | 93 | ||
| Number of employees in Senior Management | No. | 72 | 93 | ||
| Number of employees in Singapore | No. | 281 | 93 | ||
| Number of employees in UK | No. | 7823 | 93 | ||
| Number of employees over 50 years old | No. | 2241 | 93 | ||
| Number of employees under 30 years old | No. | 2902 | 93 | ||
| Number of female employees | No. | 4632 | 93 | ||
| Number of full-time employees | No. | 7687 | 93 | ||
| Number of male employees | No. | 5130 | 93 | ||
| Number of part-time employees | No. | 2075 | 93 | ||
| Part-time employees (GLM) | No. | 4 | 35 | ||
| Part-time employees (GuocoLand) | No. | 5 | 35 | ||
| Senior Management employees (GLM) | No. | 11 | 35 | ||
| Senior Management employees (GuocoLand) | No. | 15 | 35 | ||
| Total number of employees | No. | 9762 | 202 | 68, 85, 93 | |
| Total number of employees (GLH) | No. | 1303 | 54 | ||
| Total number of employees (GLM) | No. | 203 | 35 | ||
| Total number of employees (GuocoLand) | No. | 471 | 35 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | FY2022 | Report Pages |
|---|---|---|---|---|
| 90-day turnover rate reduction since launch of glh Academy | reduced more than 50% | 57 | ||
| Employees turnover 30-50 years old (GLM) | No. | 46 | 35 | |
| Employees turnover 30-50 years old (GuocoLand) | No. | 46 | 35 | |
| Employees turnover <30 years old (GLM) | No. | 11 | 35 | |
| Employees turnover <30 years old (GuocoLand) | No. | 32 | 35 | |
| Employees turnover >50 years old (GLM) | No. | 6 | 35 | |
| Employees turnover >50 years old (GuocoLand) | No. | 17 | 35 | |
| Employees turnover in Mainland China (GLM) | No. | N/A | 35 | |
| Employees turnover in Mainland China (GuocoLand) | No. | 15 | 35 | |
| Employees turnover in Malaysia (GLM) | No. | 63 | 35 | |
| Employees turnover in Malaysia (GuocoLand) | No. | N/A | 35 | |
| Employees turnover in Singapore (GLM) | No. | N/A | 35 | |
| Employees turnover in Singapore (GuocoLand) | No. | 80 | 35 | |
| Female employees turnover (GLM) | No. | 37 | 35 | |
| Female employees turnover (GuocoLand) | No. | 48 | 35 | |
| Male employees turnover (GLM) | No. | 26 | 35 | |
| Male employees turnover (GuocoLand) | No. | 47 | 35 | |
| Number of employees turnover by age group - 30-50 years old | No. | 1898 | 1364 | 68, 85, 94 |
| Number of employees turnover by age group - 30-50 years old (GLH) | No. | 407 | 54 | |
| Number of employees turnover by age group - <30 years old | No. | 2556 | 5 | 68, 85, 94 |
| Number of employees turnover by age group - <30 years old (GLH) | No. | 416 | 54 | |
| Number of employees turnover by age group - >50 years old | No. | 552 | 419 | 68, 85, 94 |
| Number of employees turnover by age group - >50 years old (GLH) | No. | 103 | 54 | |
| Number of employees turnover by gender - Female | No. | 2374 | 14 | 68, 85, 94 |
| Number of employees turnover by gender - Female (GLH) | No. | 389 | 54 | |
| Number of employees turnover by gender - Male | No. | 2632 | 28 | 68, 85, 94 |
| Number of employees turnover by gender - Male (GLH) | No. | 537 | 54 | |
| Number of employees turnover by geographical region - Hong Kong | 8 | 94 | ||
| Number of employees turnover by geographical region - Mainland China | 15 | 94 | ||
| Number of employees turnover by geographical region - Malaysia | 63 | 94 | ||
| Number of employees turnover by geographical region - New Zealand | No. | 40 | 40 | 85, 94 |
| Number of employees turnover by geographical region - Others | No. | 225 | 2 | 68, 85, 94 |
| Number of employees turnover by geographical region - Singapore | 80 | 94 | ||
| Number of employees turnover by geographical region - UK | No. | 4575 | 3649 | 68, 94 |
| Number of employees turnover by geographical region - UK (GLH) | No. | 926 | 54 | |
| Total number of resigned employees | No. | 5006 | 3872 | 68, 85, 94 |
| Total number of resigned employees (GLH) | No. | 926 | 54 | |
| Total number of resigned employees (GLM) | No. | 63 | 35 | |
| Total number of resigned employees (GuocoLand) | No. | 95 | 35 | |
| Turnover rate by age group - 30-50 years old | % | 41% | 94 | |
| Turnover rate by age group - <30 years old | % | 88% | 94 | |
| Turnover rate by age group - >50 years old | % | 25% | 94 | |
| Turnover rate by gender - Female | % | 51% | 94 | |
| Turnover rate by gender - Male | % | 51% | 94 | |
| Turnover rate by geographical region - Hong Kong | % | 17% | 94 | |
| Turnover rate by geographical region - Mainland China | % | 8% | 94 | |
| Turnover rate by geographical region - Malaysia | % | 31% | 94 | |
| Turnover rate by geographical region - New Zealand | % | 20% | 94 | |
| Turnover rate by geographical region - Others | % | 22% | 94 | |
| Turnover rate by geographical region - Singapore | % | 28% | 94 | |
| Turnover rate by geographical region - UK | % | 58% | 94 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of reported work-related injuries - GLH | No. | N/A | 95 |
| Number of reported work-related injuries - GuocoLand | No. | 1 | 95 |
| Number of reported work-related injuries - MHNZ | No. | N/A | 95 |
| Number of reported work-related injuries - Rank | No. | N/A | 95 |
Lost days due to work injury.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of lost days - GLH | No. | 6 | 95 |
| Number of lost days - GuocoLand | No. | 3 | 95 |
| Number of lost days - MHNZ | No. | 74 | 95 |
| Number of lost days - Rank | No. | 42 | 95 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | FY2022 | Report Pages |
|---|---|---|---|---|
| Employee Opinion Survey engagement score | percent | 68 | 8 | |
| Employee Opinion Survey engagement score increase | percentage points | 3 | 8 | |
| Number of staff members participated in online e-learning programme | staff members | 100 | 87 | |
| Percentage of employees trained by employee category - Management | % | 38 | 57, 71 | |
| Percentage of employees trained by employee category - Management (GLM) | % | 33 | 38 | |
| Percentage of employees trained by employee category - Management (GuocoLand) | % | 90 | 38 | |
| Percentage of employees trained by employee category - Management (Total/Group) | % | 61% | 95 | |
| Percentage of employees trained by employee category - Non-Management | % | 29 | 57, 71 | |
| Percentage of employees trained by employee category - Non-Management (GLM) | % | 19 | 38 | |
| Percentage of employees trained by employee category - Non-Management (GuocoLand) | % | 92 | 38 | |
| Percentage of employees trained by employee category - Non-Management (Total/Group) | % | 41% | 95 | |
| Percentage of employees trained by employee category - Senior Management | % | 100% | 57, 71 | |
| Percentage of employees trained by employee category - Senior Management (GLM) | % | 91 | 38 | |
| Percentage of employees trained by employee category - Senior Management (GuocoLand) | % | 60 | 38 | |
| Percentage of employees trained by employee category - Senior Management (Total/Group) | % | 85% | 95 | |
| Percentage of employees trained by employee category: Management | % | 100% | 87 | |
| Percentage of employees trained by employee category: Non-Management | % | 100% | 87 | |
| Percentage of employees trained by employee category: Senior Management | % | 100% | 87 | |
| Percentage of employees trained by gender - Female | % | 100% | 57, 71 | |
| Percentage of employees trained by gender - Female (GLM) | % | 22 | 38 | |
| Percentage of employees trained by gender - Female (GuocoLand) | % | 89 | 38 | |
| Percentage of employees trained by gender - Female (Total/Group) | % | 43% | 95 | |
| Percentage of employees trained by gender - Male | % | 100% | 57, 71 | |
| Percentage of employees trained by gender - Male (GLM) | % | 51 | 38 | |
| Percentage of employees trained by gender - Male (GuocoLand) | % | 93 | 38 | |
| Percentage of employees trained by gender - Male (Total/Group) | % | 45% | 95 | |
| Percentage of employees trained by gender: Female | % | 100% | 87 | |
| Percentage of employees trained by gender: Male | % | 100% | 87 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | FY2022 | Report Pages |
|---|---|---|---|---|
| Average training hours by employee category - Management | Hours | 18.8 | 57, 71 | |
| Average training hours by employee category - Management (GLM) | Hours | 3.1 | 38 | |
| Average training hours by employee category - Management (GuocoLand) | Hours | 10.6 | 38 | |
| Average training hours by employee category - Management (Total/Group) | Hours | 14.2 | 95 | |
| Average training hours by employee category - Non-Management | Hours | 11.8 | 57, 71 | |
| Average training hours by employee category - Non-Management (GLM) | Hours | 3 | 38 | |
| Average training hours by employee category - Non-Management (GuocoLand) | Hours | 14.1 | 38 | |
| Average training hours by employee category - Non-Management (Total/Group) | Hours | 12.3 | 95 | |
| Average training hours by employee category - Senior Management | Hours | 74.7 | 57, 71 | |
| Average training hours by employee category - Senior Management (GLM) | Hours | 5.5 | 38 | |
| Average training hours by employee category - Senior Management (GuocoLand) | Hours | 5.8 | 38 | |
| Average training hours by employee category - Senior Management (Total/Group) | Hours | 21.5 | 95 | |
| Average training hours by employee category: Management | Hours | 40 | 87 | |
| Average training hours by employee category: Non-Management | Hours | 35 | 87 | |
| Average training hours by employee category: Senior Management | Hours | 30 | 87 | |
| Average training hours by gender - Female | Hours | 12.6 | 57, 71 | |
| Average training hours by gender - Female (GLM) | Hours | 1 | 38 | |
| Average training hours by gender - Female (GuocoLand) | Hours | 12 | 38 | |
| Average training hours by gender - Female (Total/Group) | Hours | 12.5 | 95 | |
| Average training hours by gender - Male | Hours | 11.86 | 57, 71 | |
| Average training hours by gender - Male (GLM) | Hours | 6.1 | 38 | |
| Average training hours by gender - Male (GuocoLand) | Hours | 14 | 38 | |
| Average training hours by gender - Male (Total/Group) | Hours | 13.4 | 95 | |
| Average training hours by gender: Female | Hours | 34.2 | 87 | |
| Average training hours by gender: Male | Hours | 36.6 | 87 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 597.1 | |
| Indirect Energy Emissions (Scope 2) | tCO2e | 5695.5 | |
| Total GHG Emissions | tCO2e | 25279.3 | |
| Total GHG Emissions Intensity (By Area) | tCO2e/m² GFA | 0.012 | |
| Total GHG Emissions Intensity (By Product Volume) | tCO2e/room sold | 0.09 | 0.015 |
| Total GHG Emissions Intensity (By Revenue) | tCO2e/£m revenue | 65.8 | 6.9 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Total Hazardous Waste | tonnes | 15.32 |
| Total Hazardous Waste Intensity (By Area) | tonnes/m² GFA | 0.00002 |
| Total Hazardous Waste Intensity (By Revenue) | tonnes/NZ$m revenue | 0.0008 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Diversion Rate of Non-Hazardous Waste | percent | 21.97 |
| Non-Hazardous Waste Disposed | tonnes | 9437 |
| Non-Hazardous Waste Incineration | tonnes | 1393 |
| Non-Hazardous Waste Landfilling | tonnes | 4524 |
| Non-Hazardous Waste Recycled | tonnes | 1058 |
| Non-Hazardous Waste Reused | tonnes | 300 |
| Recycling Rate of Non-Hazardous Waste | percent | 18.77 |
| Total Non-Hazardous Waste Incineration | tonnes | 1556 |
| Total Non-Hazardous Waste Intensity (By Area) | tonnes/m² GFA | 0.006 |
| Total Non-Hazardous Waste Intensity (By Revenue) | tonnes/NZ$m revenue | 0.85 |
| Total Non-Hazardous Waste Intensity (By Unit Product) | tonnes/room sold | 0.003 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year | percent |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Diesel Fuel Consumption | L | 1172837 |
| Direct Energy Intensity (By Area) | L/ft² GFA | 0.02 |
| Direct Energy Intensity (By Revenue) | L/NZ$m revenue | 145.12 |
| Direct Energy Intensity (By Unit Product) | L/room sold | 0.13 |
| Gasoline Consumption | L | 137482 |
| Heating Oil Consumption | L | 94999 |
| Indirect Energy Intensity (By Revenue) | kWh/£m revenue | 98686.65 |
| Indirect Energy Intensity (By Unit Product) | kWh/room sold | 35.53 |
| Natural Gas Consumption | kWh | 88731771 |
| Percentage of Renewable Energy Consumption | percent | 100 |
| Purchased Electricity | kWh | 121486383 |
| Purchased Electricity Intensity (By Area) | kWh/ft² GFA | 9.6 |
| Purchased Electricity Intensity (By Revenue) | kWh/£m revenue | 10695.1 |
| Purchased Electricity Intensity (By Unit Product) | kWh/room sold | 38.1 |
| Total Energy Consumption | GJ | 801815 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Water Consumption | m³ | 852650 | |
| Water Consumption Intensity (By Revenue) | m³/NZ$m revenue | 634.9 | 333.27 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Electricity Usage Reduction Percentage Compared to Last Year | % | 0.5 | 0.5 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Employees Aged 30-50 | No. | 4619 |
| Number of Employees Aged Above 50 | No. | 2241 |
| Number of Employees Aged Below 30 | No. | 2902 |
| Number of Employees in Hong Kong | No. | 46 |
| Number of Employees in Hong Kong and Mainland China | No. | 240 |
| Number of Employees in Mainland China | No. | 194 |
| Number of Employees in Malaysia | No. | 203 |
| Number of Employees in New Zealand | No. | 197 |
| Number of Employees in Singapore | No. | 281 |
| Number of Employees in United Kingdom | No. | 7823 |
| Number of Female Employees | No. | 4632 |
| Number of Full-time Employees | No. | 7687 |
| Number of General Employees | No. | 8515 |
| Number of Male Employees | No. | 5130 |
| Number of Part-time Employees | No. | 2075 |
| Number of Senior Management Employees | No. | 72 |
| Number of Total Employees | No. | 9762 |
| Percentage of Employees Aged 30-50 | percent | 47.33 |
| Percentage of Employees Aged Above 50 | percent | 22.94 |
| Percentage of Employees Aged Below 30 | percent | 29.73 |
| Percentage of Employees in Hong Kong | percent | 0.47 |
| Percentage of Employees in Hong Kong and Mainland China | percent | 2.46 |
| Percentage of Employees in Mainland China | percent | 1.99 |
| Percentage of Female Employees | percent | 47.46 |
| Percentage of Full-time Employees | percent | 78.72 |
| Percentage of Male Employees | percent | 52.54 |
| Percentage of Part-time Employees | percent | 21.26 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 41 |
| Turnover Rate of Employees Aged Above 50 | % | 25 |
| Turnover Rate of Employees Aged Below 30 | % | 88 |
| Turnover Rate of Employees in Hong Kong | % | 17 |
| Turnover Rate of Employees in Mainland China | % | 8 |
| Turnover Rate of Employees in Malaysia | % | 31 |
| Turnover Rate of Employees in New Zealand | % | 20 |
| Turnover Rate of Employees in Singapore | % | 28 |
| Turnover Rate of Employees in United Kingdom | % | 58 |
| Turnover Rate of Female Employees | % | 51 |
| Turnover Rate of Male Employees | % | 51 |
Lost days due to work injury.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Lost Days Due to Work-related Injuries | No. | 125 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Percentage of Trained Female Employees | % | 100 |
| Percentage of Trained General Employees | % | 100 |
| Percentage of Trained Male Employees | % | 45 |
| Percentage of Trained Senior Management | % | 85 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Average Training Hours (Female) | hours | 12.6 |
| Average Training Hours (General Staff) | hours | 12.3 |
| Average Training Hours (Male) | hours | 13.1 |
| Average Training Hours (Senior Management) | hours | 21.5 |
| Total Training Hours | hours |