Sustainability Report 2021/22

Year: 2021
Published: 2022-10-06
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019/20 2020/21 2021/22 Report Pages
Direct GHG emissions (scope 1) tonnes of CO2 equivalent (tonnes CO2e) 42750 37885 4451 60, 64
GHG emission intensity (Scope 1&2) - Construction tonnes CO2e/m² 0.007 0.008 0.01 60
GHG emission intensity (Scope 1&2) - Head office tonnes CO2e/m² 0.076 0.069 0.074 60, 64
GHG emission intensity (Scope 1&2) - Hotels tonnes CO2e/room night 0.045 0.032 0.033 60
GHG emission intensity (Scope 1&2) - Property management tonnes CO2e/m² 0.058 0.044 0.1 60, 64
Indirect GHG emissions (scope 2) tonnes CO2e 266658 208992 212262 60, 64
Indirect GHG emissions (scope 3) - Business air travel tonnes CO2e - 7 28* 60

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019/20 2020/21 2021/22 Report Pages
Metal recycled within the Group kg 15301 16915 35388 60

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019/20 2020/21 2021/22 Report Pages
Bricks used piece 1619481 2250297 1521856 61
Construction and demolition waste disposed within the Group tonnes 28379 42668 55273* 60
Construction and demolition waste recycled within the Group tonnes 672583 272069 407069* 60
Food waste recycled within the Group kg 473429 318237 302365 60
General waste tonnes 14552 64
General waste disposed within the Group tonnes 109657 115582* 110634 60
Glass recycled kg 17296 64
Glass recycled within the Group kg 42465 57987 67905 60
Metal recycled kg 755 64
Paper recycled kg 181178 64
Paper recycled within the Group kg 2770874 2362147 1806345 60
Plastic recycled kg 18676 64
Plastic recycled within the Group kg 37020 52054 123800* 60
Used cooking oil recycled within the Group kg 13928 10645 10855 60

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2022 2029/30 Report Pages
CO2 absorption equivalent of annual carbon emissions reduction from solar panels by end of 2022 trees per year 112700 17
Expected annual carbon emissions reduction from solar panels by end of 2022 tonnes 2600 17
Reduction target for scope 1 and 2 greenhouse gas (GHG) emissions intensity of EOC-monitored buildings % 25 13

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2019/20 2020/21 2021/22 Report Pages
Food waste recycled kg 4854133 64
Hazardous waste collected and recycled within the Group kg - - 1235 60, 64
Used cooking oil recycled kg 9501 64

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2014/15 2015/16 2016/17 2017/18 2018/19 2019/20 2020/21 2021/22 2022 2023 Report Pages
Area covered by solar panels by end of 2022 ft² 400000 17
Centralized Heating GJ, kWh 272 64
Concrete used 346569 449069 569964 61
Diesel consumption L 1545 64
Diesel consumption - Construction L 1479233 2464968 3538318 61
Diesel consumption - Head office L 3405 3628 545 61, 64
Diesel consumption - Hotels L 12926 11179 6670 61
Diesel consumption - Property management L 107594 102164 102502 61, 64
Diesel consumption - Total L 1603158 2581939 3653137 61
Electricity consumption GJ, kWh 302177 64
Electricity consumption - Construction GJ, kWh 1614847 1242616 1266802* 60
Electricity consumption - Head office GJ, kWh 1746884 1790360 6527 60, 64
Electricity consumption - Hotels GJ, kWh 4863517 226042 6330830 60
Electricity consumption - Property management GJ, kWh 415542421 1497864 404298543 60, 64
Electricity consumption intensity of major buildings monitored by the EOC kWh/m² of total gross floor area 161.12 157.97 151.28 147.91 143.75 139.83 136.78 129.66 16
Electricity consumption within the Group GJ, kWh 482074068 1781566 485686943 60
Energy consumption - Construction GJ 118556 141063* 186546* 60
Energy consumption - Head office GJ 9622 8898* 11280 60
Energy consumption - Hotels GJ 214255 272466* 272554 60
Energy consumption - Property management GJ 2172285 2013643* 1970486 60
Energy intensity - Construction GJ/m² 0.061 0.08 0.112* 60
Energy intensity - Head office GJ/m² 0.43 0.44* 0.51 60, 64
Energy intensity - Hotels GJ/room night 0.36 0.34 0.33 60
Energy intensity - Property management GJ/m² 0.47 0.43 0.42 60, 64
Expected annual electricity generation from solar panels by end of 2022 million kWh 5.6 17
Fuel consumption GJ 1103 64
Fuel consumption - Construction GJ 54795 89849* 127986* 60
Fuel consumption - Head office GJ 3092 1933 4476 60, 64
Fuel consumption - Hotels GJ 1016 1284 1110 60
Fuel consumption - Property management GJ 3884 2913 3113 60, 64
Fuel consumption within the Group GJ 62788 98238* 137485 60
Gas consumption - Construction GJ 5625 - - 60
Gas consumption - Head office GJ 241 277 60
Gas consumption - Hotels GJ 38150 45441 43534 60
Gas consumption - Property management GJ 672448 511866 511098 60
Gas consumption within the Group GJ 716464 557266 554909 60
Natural Gas consumption GJ 42848 64
Natural Gas consumption - Property management GJ 42848 64
Number of additional solar PV systems planned to be installed by end of 2023 18 17
Number of buildings with solar panels installed as of June 2022 33 17
Number of solar panels installed in 33 buildings and construction sites as of June 2022 8000 17
Number of solar panels to be installed by end of 2022 14600 17
Petrol consumption L 29979 64
Petrol consumption - Construction L 62074 52658 47783 61
Petrol consumption - Head office L 92830 87727 29979 61, 64
Petrol consumption - Hotels L 17341 24660 24636 61
Petrol consumption - Property management L 1344 224 -13 61
Petrol consumption - Total L 173590 165268 194781 61
Total energy consumption GJ 346129 64
Total energy consumption - Head office GJ 4360 64
Total energy consumption - Property management GJ 341769 64
Total energy consumption within the Group GJ 2514719 2437070 2440866 60
Total renewable energy generated and exported - Solar kWh - 255437 303329 60

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019/20 2020/21 2021/22 Report Pages
Rain Water Recycled 50 64
Rain Water Recycled - Property management 50 64
Total water consumption 2392227 3033605 935277 61, 64
Total water consumption - Head office 9016 64
Total water consumption - Property management 926261 64
Water Recycled - Property management 1000 64
Water consumption - Construction 367158 799833 562790 61
Water consumption - Head office 4676 5021 5524 61
Water consumption - Hotels 400692 499419 524813 61
Water consumption - Property management 1619701 1729332 1614502 61
Water intensity - Construction m³/m² 0.19 0.49 0.34 61
Water intensity - Head office m³/m² 0.21 0.23 0.25 61, 64
Water intensity - Hotels m³/room night 0.67 0.62 0.64 61
Water intensity - Property management m³/m² 0.35 0.37 1.73 61, 64

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2022 2029/30 Report Pages
Number of energy-saving projects launched at shopping malls, residential and commercial buildings (as of June 2022) 220 17
Reduction target for electricity consumption intensity of EOC-monitored buildings % 13 13

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2021/22 2029/30 Report Pages
Reduction target for water use intensity of EOC-monitored buildings % 5 13
Water Recycled 1000 64

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2019/20 2020/21 2021/22 Report Pages
Steel used tonnes 81962 143009 120471 61

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2019/20 2020/21 2021/22 2022 Report Pages
Employees (full-time, principal subsidiaries and joint ventures) employees 40500 68
Head office workforce no. of people 414 65
Head office workforce above 50 no. of people 105 65
Head office workforce age 30-50 no. of people 948 65
Head office workforce by gender - Female no. of people 603 65
Head office workforce by gender - Male no. of people 600 65
Head office workforce under 30 no. of people 150 65
New hire by age group - Construction - 30–50 %, no. of people 505 62
New hire by age group - Construction - Above 50 %, no. of people 361 62
New hire by age group - Construction - Under 30 %, no. of people 282 62
New hire by age group - Head office - 30-50 no. of people 150 65
New hire by age group - Head office - 30-50 (%) % 15.8 65
New hire by age group - Head office - 30–50 %, no. of people 20.5 62
New hire by age group - Head office - Above 50 %, no. of people 3.1 62, 65
New hire by age group - Head office - Above 50 (%) % 6.7 65
New hire by age group - Head office - Under 30 %, no. of people 143 62, 65
New hire by age group - Head office - Under 30 (%) % 44 65
New hire by age group - Hotels - Under 30 %, no. of people 50.6 62
New hire by age group - Property management - 30-50 no. of people 276 65
New hire by age group - Property management - 30-50 (%) % 17.6 65
New hire by age group - Property management - 30–50 %, no. of people 34.5 62
New hire by age group - Property management - Above 50 %, no. of people 42.3 62, 65
New hire by age group - Property management - Above 50 (%) % 7.6 65
New hire by age group - Property management - Under 30 %, no. of people 289 62, 65
New hire by age group - Property management - Under 30 (%) % 38.8 65
New hire by gender - Construction - Female %, no. of people 197 262 41.3 62
New hire by gender - Construction - Male %, no. of people 415 22.4 30.8 62
New hire by gender - Head office - Female %, no. of people 92 101 198 62, 65
New hire by gender - Head office - Female (%) % 13.4 65
New hire by gender - Head office - Male %, no. of people 10.3 10.1 17.7 62, 65
New hire by gender - Head office - Male (%) % 23.7 65
New hire by gender - Hotels - Female %, no. of people 85 160 263 62
New hire by gender - Hotels - Male %, no. of people 81 25.6 35 62
New hire by gender - Property management - Female %, no. of people 4259 3638 4784 62, 65
New hire by gender - Property management - Female (%) % 23.4 65
New hire by gender - Property management - Male %, no. of people 37.1 35.6 376 62, 65
New hire by gender - Property management - Male (%) % 21.9 65
Property management workforce no. of people 2626 65
Property management workforce above 50 no. of people 314 65
Property management workforce age 30-50 no. of people 1568 65
Property management workforce by gender - Female no. of people 912 65
Property management workforce by gender - Male no. of people 1714 65
Property management workforce under 30 no. of people 744 65
Total workforce by age group - Construction - 30–50 no. of people 1597 61
Total workforce by age group - Construction - Above 50 no. of people 1317 61
Total workforce by age group - Construction - Under 30 no. of people 511 61
Total workforce by age group - Head office - 30–50 no. of people 913 61
Total workforce by age group - Head office - Above 50 no. of people 543 61
Total workforce by age group - Head office - Under 30 no. of people 223 61
Total workforce by age group - Hotels - 30–50 no. of people 826 61
Total workforce by age group - Hotels - Above 50 no. of people 451 61
Total workforce by age group - Hotels - Under 30 no. of people 392 61
Total workforce by age group - Property management - 30–50 no. of people 5324 61
Total workforce by age group - Property management - Above 50 no. of people 13684 61
Total workforce by age group - Property management - Under 30 no. of people 1592 61
Total workforce by employment contract - Construction - Contract no. of people 97 61
Total workforce by employment contract - Construction - Permanent no. of people 3328 61
Total workforce by employment contract - Contract no. of people 4290 3098 789 61, 65
Total workforce by employment contract - Head office - Contract no. of people 13 61
Total workforce by employment contract - Head office - Permanent no. of people 1656 61
Total workforce by employment contract - Hotels - Contract no. of people 101 61
Total workforce by employment contract - Hotels - Permanent no. of people 1565 61
Total workforce by employment contract - Permanent no. of people 21964 22866 3040 61, 65
Total workforce by employment contract - Property management - Contract no. of people 2814 61
Total workforce by employment contract - Property management - Permanent no. of people 17786 61
Total workforce by gender - Construction - Female no. of people 878 61
Total workforce by gender - Construction - Male no. of people 2547 61
Total workforce by gender - Female no. of people 11363 11325 13240 61, 65
Total workforce by gender - Head office - Female no. of people 836 61
Total workforce by gender - Head office - Male no. of people 843 61
Total workforce by gender - Hotels - Female no. of people 695 61
Total workforce by gender - Hotels - Male no. of people 971 61
Total workforce by gender - Male no. of people 14891 14639 2314 61, 65
Total workforce by gender - Property management - Female no. of people 9893 61
Total workforce by gender - Property management - Male no. of people 10707 61

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2019/20 2020/21 2021/22 Report Pages
Employee turnover - Construction - 30–50 - number of people no. of people 232 63
Employee turnover - Construction - 30–50 - rate % 14.5 63
Employee turnover - Construction - Above 50 - number of people no. of people 114 63
Employee turnover - Construction - Above 50 - rate % 8.7 63
Employee turnover - Construction - Under 30 - number of people no. of people 121 63
Employee turnover - Construction - Under 30 - rate % 23.7 63
Employee turnover - Head office - 30–50 - number of people no. of people 171 63
Employee turnover - Head office - 30–50 - rate % 18.7 63
Employee turnover - Head office - Above 50 - number of people no. of people 16 63
Employee turnover - Head office - Above 50 - rate % 2.9 63
Employee turnover - Head office - Under 30 - number of people no. of people 95 63
Employee turnover - Head office - Under 30 - rate % 42.6 63
Employee turnover - Hotels - 30–50 - number of people no. of people 318 63
Employee turnover - Hotels - 30–50 - rate % 38.5 63
Employee turnover - Hotels - Above 50 - number of people no. of people 155 63
Employee turnover - Hotels - Above 50 - rate % 34.4 63
Employee turnover - Hotels - Under 30 - number of people no. of people 182 63
Employee turnover - Hotels - Under 30 - rate % 46.8 63
Employee turnover - Property management - 30–50 - number of people no. of people 1238 63
Employee turnover - Property management - 30–50 - rate % 23.3 63
Employee turnover - Property management - Above 50 - number of people no. of people 2260 63
Employee turnover - Property management - Above 50 - rate % 16.5 63
Employee turnover - Property management - Under 30 - number of people no. of people 701 63
Employee turnover - Property management - Under 30 - rate % 44 63
Employee turnover by age group - Head office - 30-50 no. of people 51 65
Employee turnover by age group - Head office - 30-50 (%) % 5.1 65
Employee turnover by age group - Head office - Above 50 no. of people 6 65
Employee turnover by age group - Head office - Above 50 (%) % 1.9 65
Employee turnover by age group - Head office - Under 30 no. of people 17 65
Employee turnover by age group - Head office - Under 30 (%) % 11.3 65
Employee turnover by age group - Property management - 30-50 no. of people 211 65
Employee turnover by age group - Property management - 30-50 (%) % 13.5 65
Employee turnover by age group - Property management - Above 50 no. of people 19 65
Employee turnover by age group - Property management - Above 50 (%) % 6.1 65
Employee turnover by age group - Property management - Under 30 no. of people 271 65
Employee turnover by age group - Property management - Under 30 (%) % 36.4 65
Employee turnover by employee category - Managerial no. of people 49 65
Employee turnover by employee category - Managerial (%) % 6.4 65
Employee turnover by employee category - Managerial - Female %, no. of people 61 124 62
Employee turnover by employee category - Managerial - Male %, no. of people 6.1 13.1 62
Employee turnover by employee category - Non-managerial no. of people 505 65
Employee turnover by employee category - Non-managerial (%) % 16.1 65
Employee turnover by employee category - Officer-grade - Female %, no. of people 244 16.4 62
Employee turnover by employee category - Officer-grade - Male %, no. of people 332 718 62
Employee turnover by employee category - Operational - Female %, no. of people 3671 62
Employee turnover by employee category - Operational - Male %, no. of people 13.7 19.8 62
Employee turnover by employee category - Supporting - Female %, no. of people 241 603 62
Employee turnover by employee category - Supporting - Male %, no. of people 14.4 821 62
Employee turnover by gender - Construction - Female %, no. of people 54 85 13 62
Employee turnover by gender - Construction - Male %, no. of people 6.6 239 350 62
Employee turnover by gender - Head office - Female %, no. of people 66 89 18 62, 65
Employee turnover by gender - Head office - Female (%) % 3 65
Employee turnover by gender - Head office - Male %, no. of people 4.3 8.3 15.1 62, 65
Employee turnover by gender - Head office - Male (%) % 5.8 65
Employee turnover by gender - Hotels - Female %, no. of people 18.8 243 288 62
Employee turnover by gender - Hotels - Male %, no. of people 13.4 34.3 367 62
Employee turnover by gender - Property management - Female %, no. of people 1454 1924 198 62, 65
Employee turnover by gender - Property management - Female (%) % 21.7 65
Employee turnover by gender - Property management - Male %, no. of people 13.7 1897 2044 62, 65
Employee turnover by gender - Property management - Male (%) % 17.7 65

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2021/22 Report Pages
Injury rate - Female per 1000 workers 1.32 63, 65
Injury rate - Male per 1000 workers 3.46 63, 65

Lost days due to work injury.

Indicator Unit 2021/22 Report Pages
Absentee rate % 0.95 63, 65
Lost day rate % 0.26 63
Lost day rate - Female % 0.12 65
Lost day rate - Male % 0.12 65
Lost days days 15714 63
Lost days - Female days 196 65
Lost days - Male days 563 65
Lost time injury frequency rate - contractors N per million hours worked 3.38 63
Lost time injury frequency rate - employees Number of lost time injury (N) per million hours worked 3.87 63, 65

The average training hours completed per employee by gender and employee category.

Indicator Unit 2021/22 Report Pages
Average training hours per employee - Managerial - Female hours 17.1 63
Average training hours per employee - Managerial - Male hours 16.4 63
Average training hours per employee - Office-grade - Female hours 29.3 63
Average training hours per employee - Office-grade - Male hours 21.8 63
Average training hours per employee - Operational - Female hours 3.3 63
Average training hours per employee - Operational - Male hours 6 63
Average training hours per employee - Supporting - Female hours 9.5 63
Average training hours per employee - Supporting - Male hours 7.5 63
Average training hours per employee by gender and employee category - Managerial - Female hours 8.8 65
Average training hours per employee by gender and employee category - Managerial - Male hours 5.9 65
Average training hours per employee by gender and employee category - Non-managerial - Female hours 11.2 65
Average training hours per employee by gender and employee category - Non-managerial - Male hours 8.7 65
Total / Average training hours for health and safety at construction sites hours 434990 63
Total / Average training hours for health and safety at construction sites per employee hours per employee 15.9 63
Total/Average training hours for health and safety hours 2219 65
Total/Average training hours for health and safety per employee hours per employee 0.6 65

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019/20 2020/21 2021/22
Direct GHG Emissions (Scope 1) tonnes CO2e 42750 37885 45202
Indirect Energy Emissions (Scope 2) tonnes CO2e 266658 208992 263473
Scope 3 GHG Emissions (Business Travel) tonnes CO2e None 7 28
Total GHG Emissions tonnes CO2e 309408 246884 308703

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019/20 2020/21 2021/22
Hazardous Waste Recycled kg 15301 16915 36143

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019/20 2020/21 2021/22
Non-Hazardous Waste (Construction Waste) tonnes 28379 42668 55273
Non-Hazardous Waste (Kitchen Waste) tonnes 473.429 318.237 5156.498
Non-Hazardous Waste Disposed tonnes 109657 115582 110634
Non-Hazardous Waste Recycled tonnes 675.920716 274.87007000000006 414.46105400000005

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2022 2029/30
CO2 absorption equivalent of annual carbon emissions reduction from solar panels by end of 2022 trees per year 112700
Expected annual carbon emissions reduction from solar panels by end of 2022 tonnes 2600
Percentage of Reduction in GHG Intensity Compared to Last Year %
Target Scope 1 and 2 Emissions Reduction Percentage by 2030 Compared to 2019 % 25

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit 2021/22
Hazardous Waste Intensity Reduction Percentage Compared to Last Year % 100

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2014/15 2015/16 2016/17 2017/18 2018/19 2019/20 2020/21 2021/22
Diesel Fuel Consumption L 1603158 2581939 3653137
Gasoline Consumption L 173590 165268 194781
Natural Gas Consumption GJ 716464 557266 554909
Purchased Electricity kWh 482074068 494879342 485686943
Purchased Electricity Intensity (By Area) kWh/m² 161.12 157.97 151.28 147.91 143.75 139.83 136.78 129.66
Solar Energy kWh 255437 303329
Total Energy Consumption GJ 2514719 2437070 2440866

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019/20 2020/21 2021/22
Recycled Water Usage 1000
Water Consumption 2392227 3033605 2707629
Water Consumption in Office 4676 5021 5524

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2022 2029/30
Number of Energy-saving and Carbon Reduction Demonstration Projects Achieved 220
Target Electricity Usage Reduction Percentage Compared to Last Year % 13

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2029/30
Target Water Consumption Reduction Percentage Compared to Last Year % 5

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2019/20 2020/21 2021/22 2022
Number of Contractors employees 4290 3098 3035
Number of Female Employees employees 11363 11325 13240
Number of Full-time Employees employees 21964 22866 24335
Number of Male Employees employees 14891 14639 15068
Number of Total Employees employees 26254 25964 28375 40500

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2019/20 2020/21 2021/22
Turnover Rate of Employees Aged 30-50 % 5.1
Turnover Rate of Employees Aged Above 50 % 1.9
Turnover Rate of Employees Aged Below 30 % 11.3
Turnover Rate of Female Employees % 6.6 11 18.5
Turnover Rate of Male Employees % 6.6 11.7 15.1

Lost days due to work injury.

Standard Indicator Unit 2021/22
Lost Days Due to Work-related Injuries days 15714
Lost Days Due to Work-related Injuries (Employees) days 759
Lost Time Injury Frequency Rate (Contractor) N per million hours worked 3.38
Lost Time Injury Frequency Rate (Employees) N per million hours worked 6.22

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2021/22
Average Training Hours (Female) hours 17.3
Average Training Hours (General Staff) hours 9.95
Average Training Hours (Male) hours 13.925
Average Training Hours (Operational Employees) hours 4.65
Average Training Hours (Senior Management) hours 8.8
Total Training Hours hours 434990