Sustainability Report 2022
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019/2020 | 2020/2021 | 2021/2022 | 2022 | Report Pages |
|---|---|---|---|---|---|---|
| CO2 removed by trees planted through plastic bottle recycling initiative | trees | 4080 | 53 | |||
| Direct GHG Emissions (Scope 1) | tonnes CO2e | 4045.1 | 2906.5 | 3735.5 | 120 | |
| Direct GHG Emissions (Scope 1) - Construction Sites | tonnes CO2e | 1885.8 | 280.4 | 168.9 | 120 | |
| Direct GHG Emissions (Scope 1) - Hotels | tonnes CO2e | 1430.9 | 1442.4 | 929 | 120 | |
| Direct GHG Emissions (Scope 1) - Property Management | tonnes CO2e | 728.4 | 1183.7 | 2637.6 | 120 | |
| GHG Emissions Intensity - Construction Sites (tonnes CO2e/m2) | tonnes CO2e/m2 | 0.021 | 0.007 | 0.014 | 120 | |
| GHG Emissions Intensity - Head Office (tonnes CO2e/employee) | tonnes CO2e/employee | 0.91 | 0.68 | 0.96 | 120 | |
| GHG Emissions Intensity - Hotels (tonnes CO2e/visitor night) | tonnes CO2e/visitor night | 0.062 | 0.139 | 0.076 | 120 | |
| GHG Emissions Intensity - Property Management (tonnes CO2e/m2) | tonnes CO2e/m2 | 0.074 | 0.062 | 0.035 | 120 | |
| GHG emissions and electricity consumption reduction from 2012 baseline | % | -39.68 | 42 | |||
| Indirect GHG Emissions (Scope 2) | tonnes CO2e | 91947.4 | 96227.2 | 189071.5 | 120 | |
| Indirect GHG Emissions (Scope 2) - Construction Sites | tonnes CO2e | 1480.6 | 1547.5 | 1866.7 | 120 | |
| Indirect GHG Emissions (Scope 2) - Head Office | tonnes CO2e | 760.8 | 670.2 | 882.6 | 120 | |
| Indirect GHG Emissions (Scope 2) - Hotels | tonnes CO2e | 13762.9 | 10071 | 11799.6 | 120 | |
| Indirect GHG Emissions (Scope 2) - Property Management | tonnes CO2e | 75943.1 | 83938.6 | 174522.6 | 120 | |
| Other Indirect GHG Emissions (Scope 3) | tonnes CO2e | 551.8 | 348.1 | 2099.9 | 120 | |
| Other Indirect GHG Emissions (Scope 3) - Construction Sites | tonnes CO2e | 65.6 | 39.8 | 65.8 | 120 | |
| Other Indirect GHG Emissions (Scope 3) - Head Office | tonnes CO2e | 67 | 0.4 | 0.5 | 120 | |
| Other Indirect GHG Emissions (Scope 3) - Hotels | tonnes CO2e | 158.9 | 106.5 | 153.6 | 120 | |
| Other Indirect GHG Emissions (Scope 3) - Property Management | tonnes CO2e | 260.3 | 201.4 | 1880 | 120 | |
| carbon emissions reduced through plastic bottle recycling initiative | kg | 94000 | 53 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019/2020 | 2020/2021 | 2021/2022 | Report Pages |
|---|---|---|---|---|---|
| Hazardous waste disposal - Head Office | kg | 56.1 | 81.3 | 87 | 122 |
| Hazardous waste disposal - Property Management | kg | 805.4 | 1051.6 | 2178.1 | 122 |
| Hazardous waste disposal - Sino Land | kg | 861.5 | 1132.9 | 2265.1 | 122 |
| Hazardous waste intensity - Head Office (kg/employee) | kg/employee | 0.06 | 0.08 | 0.09 | 122 |
| Hazardous waste intensity - Property Management (kg/m²) | kg/m² | 0.001 | 0.001 | 0.0004 | 122 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019/2020 | 2020/2021 | 2021/2022 | 2022 | 2035 | Report Pages |
|---|---|---|---|---|---|---|---|
| Aluminium Cans recycled | tonnes | 1.1 | 1.4 | 0.8 | 123 | ||
| Diversion of commercial waste from landfill | % | 11.88 | 43 | ||||
| Glass Bottles recycled | tonnes | 14.4 | 32.4 | 125.2 | 123 | ||
| Grease Trap Waste recycled | tonnes | 10922.2 | 7811.8 | 7587.8 | 123 | ||
| Metals recycled | tonnes | 1870.1 | 1583.1 | 18.5 | 123 | ||
| Non-hazardous waste disposal - Construction Sites | tonnes | 35309.7 | 10605.1 | 25511.3 | 122 | ||
| Non-hazardous waste disposal - Head Office | tonnes | 21.5 | 18.3 | 12.5 | 122 | ||
| Non-hazardous waste disposal - Hotels | tonnes | 1273.7 | 802.8 | 871.9 | 122 | ||
| Non-hazardous waste disposal - Property Management | tonnes | 10636.1 | 30530.7 | 48892.3 | 122 | ||
| Non-hazardous waste disposal - Sino Land | tonnes | 47241 | 41956.9 | 75288 | 122 | ||
| Non-hazardous waste intensity - Construction Sites (tonnes/m²) | tonnes/m² | 0.24 | 0.067 | 0.17 | 122 | ||
| Non-hazardous waste intensity - Head Office (tonnes/employee) | tonnes/employee | 0.02 | 0.02 | 0.01 | 122 | ||
| Non-hazardous waste intensity - Hotels (tonnes/visitor night) | tonnes/visitor night | 0.01 | 0.01 | 0.01 | 122 | ||
| Non-hazardous waste intensity - Property Management (tonnes/m²) | tonnes/m² | 0.03 | 0.02 | 0.01 | 122 | ||
| Paper recycled | tonnes | 2215.9 | 1349.6 | 1228.7 | 123 | ||
| Plastic recycled | tonnes | 10 | 0.9 | 2.7 | 123 | ||
| Target reduction of single-use plastic consumption across all business lines from 2017 baseline | percent | 50 | 52 | ||||
| Target to eliminate single-use plastic from core business operations (SV2030 target) | eliminate | 52 | |||||
| single-use plastic amenities eliminated from guestrooms at The Fullerton Hotels in Singapore | percent | 30% | 53 | ||||
| single-use plastic amenities in transition to elimination from guestrooms at The Fullerton Hotels in Singapore | percent | 55% | 53 | ||||
| single-use plastic eliminated at dine-in outlets and meeting rooms at The Fullerton Hotels in Singapore | percent | 100% | 53 | ||||
| single-use plastic eliminated for takeaway offerings at The Fullerton Hotels in Singapore | percent | 90% | 53 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | 2030 | Report Pages |
|---|---|---|---|---|
| GHG emission reduction from 2012 baseline | %, percent | -30 | 12, 42 | |
| GHG emissions reduction from 2012 baseline | % | 39.68 | 45 | |
| Reduction in Scope 1 and 2 GHG emissions per square metre from 2018 baseline | percent | 53.1% | 12 | |
| Scope 1 and Scope 2 GHG emissions reduction per square metre from 2018 baseline (SV2030 target) | % | 53.1 | 45 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2019/2020 | 2020/2021 | 2021/2022 | 2022 | 2030 | Report Pages |
|---|---|---|---|---|---|---|---|
| Commercial waste diverted from landfill | 50% | 13 | |||||
| Construction Waste recycled | tonnes | 16140.2 | 25602.7 | 342 | 123 | ||
| Food Waste recycled | tonnes | 137 | 66.2 | 83.7 | 123 | ||
| Single-use plastic consumption reduction across all business lines from 2017 baseline | 50% | 13 | |||||
| Used Cooking Oil recycled | tonnes | 11 | 6.3 | 4.7 | 123 | ||
| plastic bottles avoided through the use of smart filtered water stations at Hong Kong properties | plastic bottles | >701000 | 53 | ||||
| plastic bottles collected through reverse vending machines at Hong Kong properties | plastic bottles | >1391000 | 53 | ||||
| plastic bottles recycled through reverse vending machines at managed properties | plastic bottles | 680000 | 53 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019/2020 | 2020/2021 | 2021 | 2021/2022 | 2022 | 2030 | Report Pages |
|---|---|---|---|---|---|---|---|---|
| Construction Sites fuel consumption – Ultra low sulphur diesel (L) | L | 720688 | 107152 | 64514 | 121 | |||
| Construction Sites fuel intensity – Ultra low sulphur diesel (L/m²) | L/m² | 4.4 | 0.7 | 0.4 | 121 | |||
| Electricity Consumption - Construction Sites | kWh | 2115079 | 2210674 | 2666659 | 120 | |||
| Electricity Consumption - Head Office | kWh | 1086854 | 957448 | 1260895 | 120 | |||
| Electricity Consumption - Hotels | kWh | 25905025 | 20558027 | 22083939 | 120 | |||
| Electricity Consumption - Property Management | kWh | 108490079 | 119912282 | 249318052 | 120 | |||
| Electricity Consumption - Sino Land | kWh | 137597037 | 143638431 | 275329545 | 120 | |||
| Head Office electricity intensity (kWh/employee) | kWh/employee | 1191.7 | 964.2 | 1369.1 | 121 | |||
| Hotels electricity intensity (kWh/visitor night) | kWh/visitor night | 105.2 | 246.7 | 130.2 | 121 | |||
| Hotels fuel consumption – Gas (m³) | m³ | 861710 | 717295 | 562402 | 121 | |||
| Hotels fuel intensity – Gas (m³/visitor night) | m³/visitor night | 3.5 | 8.6 | 3.3 | 121 | |||
| Property Management electricity intensity (kWh/m²) | kWh/m² | 104.3 | 86.9 | 48.1 | 121 | |||
| Property Management fuel consumption – Ultra low sulphur diesel (L) | L | 2322 | 5091 | 10131 | 121 | |||
| Property Management fuel intensity – Ultra low sulphur diesel (L/m²) | L/m² | 0.002 | 0.004 | 0.002 | 121 | |||
| Renewable energy generated from 2012 level | kWh | >1894000 | 42 | |||||
| Renewable energy generation from 2012 level | kWh | 6000000 | 42 | |||||
| Total energy consumption (kWh) | kWh | 152713353 | 151323295 | 279250400 | 121 | |||
| renewable energy achieved compared to the 2012 level | kWh | >1267000 | >1894000 | 50 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019/2020 | 2020/2021 | 2021/2022 | 2022 | Report Pages |
|---|---|---|---|---|---|---|
| Construction Sites electricity intensity (kWh/m²) | kWh/m² | 12.9 | 14 | 17.8 | 121 | |
| Construction Sites water consumption (m³) | m³ | 79118 | 35260 | 49895 | 121 | |
| Construction Sites water intensity (m³/m²) | m³/m² | 0.48 | 0.22 | 0.33 | 121 | |
| Hotels water consumption (m³) | m³ | 307065 | 204975 | 242475 | 121 | |
| Hotels water intensity (m³/visitor night) | m³/visitor night | 1.3 | 2.5 | 1.4 | 121 | |
| Property Management water consumption (m³) | m³ | 419739 | 343722 | 1188200 | 121 | |
| Property Management water intensity (m³/m²) | m³/m² | 0.4 | 0.2 | 0.2 | 121 | |
| Reduction in water consumption intensity from 2018 baseline | % | -12.59 | 43 | |||
| Reduction in water consumption intensity from 2018 baseline as at 30 June 2022 | % | 12.59 | 161 | |||
| Sino Land water consumption (m³) | m³ | 805922 | 583957 | 1480570 | 121 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | 2030 | Report Pages |
|---|---|---|---|---|
| Electricity consumption reduction from 2012 baseline | % | 39.68 | -30 | 13, 42, 45, 160 |
| Electricity intensity reduction from 2018 baseline | 30% | 13 | ||
| Renewable energy generation increase from 2012 level | kWh | 6000000 | 13 | |
| SV2030 target to reduce electricity intensity from 2018 baseline by 2030 | percent | 30 | 48 | |
| Targeted reduction in electricity intensity from 2018 baseline by 2030 | % | 30 | 160 | |
| Water consumption intensity reduction from 2018 baseline | 20% | 13 | ||
| renewable energy targeted compared to the 2012 level | kWh | 6000000 | 50 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2019/2020 | 2020/2021 | 2021/2022 | 2022 | Report Pages |
|---|---|---|---|---|---|---|
| Reduction in single-use plastic consumption across all business lines from 2017 baseline | %, percent | -64.74 | 43, 52 | |||
| Use of materials - Packaging Materials | tonnes | 6.6 | 21.8 | 28.8 | 122 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2030 | Report Pages |
|---|---|---|---|
| Tree assessment surveys for urban biodiversity in all new development projects | all | 13 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2020/2021 | 2020/21 | 2021/2020 | 2021/2022 | 2021/22 | 2030 | Report Pages |
|---|---|---|---|---|---|---|---|---|
| Diversity - Asian (Sydney) | people | 125 | 155 | 126 | ||||
| Diversity - Asian (Sydney) rate | 62.8% | 60.8% | 126 | |||||
| Diversity - Australian (Sydney) | people | 38 | 51 | 126 | ||||
| Diversity - Australian (Sydney) rate | 19.1% | 20.0% | 126 | |||||
| Diversity - European (Sydney) | people | 10 | 12 | 126 | ||||
| Diversity - European (Sydney) rate | 5.0% | 4.7% | 126 | |||||
| Diversity - Middle Eastern (Sydney) | people | 1 | 2 | 126 | ||||
| Diversity - Middle Eastern (Sydney) rate | 0.5% | 0.8% | 126 | |||||
| Diversity - North American (Sydney) | people | 4 | 5 | 126 | ||||
| Diversity - North American (Sydney) rate | 2.0% | 2.0% | 126 | |||||
| Diversity - Others (Sydney) | people | 19 | 28 | 126 | ||||
| Diversity - Others (Sydney) rate | 9.6% | 11.0% | 126 | |||||
| Diversity - South African (Sydney) | people | 2 | 2 | 126 | ||||
| Diversity - South African (Sydney) rate | 1.0% | 0.8% | 126 | |||||
| Diversity, Hong Kong and Mainland China, Chinese (and rate) | people | 8452 (96.9%) | 8174 (97.3%) | 125 | ||||
| Diversity, Hong Kong and Mainland China, Non-Chinese (and rate) | people | 272 (3.1%) | 226 (2.7%) | 125 | ||||
| Diversity, Singapore, Chinese (and rate) | people | 258 (57.5%) | 237 (60.9%) | 125 | ||||
| Diversity, Singapore, Indian (and rate) | people | 47 (10.5%) | 39 (10.0%) | 125 | ||||
| Diversity, Singapore, Malay (and rate) | people | 65 (14.5%) | 52 (13.4%) | 125 | ||||
| Diversity, Singapore, Others (and rate) | people | 79 (17.6%) | 61 (15.7%) | 125 | ||||
| Employees - 30-50 years old (Hong Kong and Mainland China) | people | 3060 | 2920 | 124 | ||||
| Employees - 30-50 years old (Singapore) | people | 257 | 230 | 124 | ||||
| Employees - 30-50 years old (Sydney) | people | 75 | 120 | 124 | ||||
| Employees - Contract/Short-term Staff (Hong Kong and Mainland China) | people | 1264 | 1375 | 124 | ||||
| Employees - Contract/Short-term Staff (Singapore) | people | 34 | 10 | 124 | ||||
| Employees - Director Level (Associate Director or above) (Hong Kong and Mainland China) | people | 19 | 27 | 124 | ||||
| Employees - Director Level (Associate Director or above) (Singapore) | people | 2 | 9 | 124 | ||||
| Employees - Director Level (Associate Director or above) (Sydney) | people | 7 | 8 | 124 | ||||
| Employees - Entry Level (Assistant Officer or below) (Hong Kong and Mainland China) | people | 6085 | 5573 | 124 | ||||
| Employees - Entry Level (Assistant Officer or below) (Singapore) | people | 121 | 101 | 124 | ||||
| Employees - Entry Level (Assistant Officer or below) (Sydney) | people | 117 | 130 | 124 | ||||
| Employees - Female (Hong Kong and Mainland China) | people | 4350 | 4244 | 124 | ||||
| Employees - Female (Singapore) | people | 205 | 159 | 124 | ||||
| Employees - Female (Sydney) | people | 108 | 129 | 124 | ||||
| Employees - Full-time Female (Hong Kong and Mainland China) | people | 3710 | 3564 | 124 | ||||
| Employees - Full-time Female (Singapore) | people | 205 | 153 | 124 | ||||
| Employees - Full-time Female (Sydney) | people | 51 | 79 | 124 | ||||
| Employees - Full-time Male (Hong Kong and Mainland China) | people | 3750 | 3609 | 124 | ||||
| Employees - Full-time Male (Singapore) | people | 244 | 226 | 124 | ||||
| Employees - Full-time Male (Sydney) | people | 41 | 84 | 124 | ||||
| Employees - Male (Hong Kong and Mainland China) | people | 4374 | 4156 | 124 | ||||
| Employees - Male (Singapore) | people | 244 | 230 | 124 | ||||
| Employees - Male (Sydney) | people | 91 | 126 | 124 | ||||
| Employees - Middle Level (Officer to Assistant Manager) (Hong Kong and Mainland China) | people | 912 | 962 | 124 | ||||
| Employees - Middle Level (Officer to Assistant Manager) (Singapore) | people | 233 | 212 | 124 | ||||
| Employees - Middle Level (Officer to Assistant Manager) (Sydney) | people | 63 | 109 | 124 | ||||
| Employees - Over 50 years old (Hong Kong and Mainland China) | people | 4855 | 4864 | 124 | ||||
| Employees - Over 50 years old (Singapore) | people | 100 | 89 | 124 | ||||
| Employees - Over 50 years old (Sydney) | people | 45 | 27 | 124 | ||||
| Employees - Part-time Female (Hong Kong and Mainland China) | people | 640 | 680 | 124 | ||||
| Employees - Part-time Female (Singapore) | people | 6 | 124 | |||||
| Employees - Part-time Female (Sydney) | people | 57 | 50 | 124 | ||||
| Employees - Part-time Male (Hong Kong and Mainland China) | people | 624 | 547 | 124 | ||||
| Employees - Part-time Male (Singapore) | people | 4 | 124 | |||||
| Employees - Part-time Male (Sydney) | people | 50 | 42 | 124 | ||||
| Employees - Permanent (Hong Kong and Mainland China) | people | 7460 | 7173 | 124 | ||||
| Employees - Permanent (Singapore) | people | 447 | 376 | 124 | ||||
| Employees - Permanent (Sydney) | people | 108 | 163 | 124 | ||||
| Employees - Permanent Female (Hong Kong and Mainland China) | people | 3710 | 3564 | 124 | ||||
| Employees - Permanent Female (Singapore) | people | 203 | 152 | 124 | ||||
| Employees - Permanent Female (Sydney) | people | 60 | 84 | 124 | ||||
| Employees - Permanent Male (Hong Kong and Mainland China) | people | 3750 | 3609 | 124 | ||||
| Employees - Permanent Male (Singapore) | people | 244 | 224 | 124 | ||||
| Employees - Permanent Male (Sydney) | people | 48 | 79 | 124 | ||||
| Employees - Senior Level (Manager to General Manager) (Hong Kong and Mainland China) | people | 444 | 463 | 124 | ||||
| Employees - Senior Level (Manager to General Manager) (Singapore) | people | 59 | 57 | 124 | ||||
| Employees - Senior Level (Manager to General Manager) (Sydney) | people | 12 | 8 | 124 | ||||
| Employees - Temporary (Hong Kong and Mainland China) | people | 1264 | 1227 | 124 | ||||
| Employees - Temporary (Singapore) | people | 2 | 13 | 124 | ||||
| Employees - Temporary (Sydney) | people | 91 | 92 | 124 | ||||
| Employees - Temporary Female (Hong Kong and Mainland China) | people | 640 | 680 | 124 | ||||
| Employees - Temporary Female (Singapore) | people | 2 | 7 | 124 | ||||
| Employees - Temporary Female (Sydney) | people | 48 | 45 | 124 | ||||
| Employees - Temporary Male (Hong Kong and Mainland China) | people | 624 | 547 | 124 | ||||
| Employees - Temporary Male (Singapore) | people | 6 | 124 | |||||
| Employees - Temporary Male (Sydney) | people | 43 | 47 | 124 | ||||
| Employees - Under 30 years old (Hong Kong and Mainland China) | people | 809 | 616 | 124 | ||||
| Employees - Under 30 years old (Singapore) | people | 92 | 70 | 124 | ||||
| Employees - Under 30 years old (Sydney) | people | 79 | 108 | 124 | ||||
| Gender pay ratio | 1:1 | 13 | ||||||
| New hires - Overall new hires rate (Hong Kong and Mainland China) | 34.1% | 37.1% | 124 | |||||
| New hires - Overall new hires rate (Singapore) | 22.3% | 45.5% | 124 | |||||
| New hires - Overall new hires rate (Sydney) | 29.1% | 24.7% | 124 | |||||
| New hires - Total number of new hires (Hong Kong and Mainland China) | people | 2973 | 3118 | 124 | ||||
| New hires - Total number of new hires (Singapore) | people | 100 | 177 | 124 | ||||
| New hires - Total number of new hires (Sydney) | people | 58 | 63 | 124 | ||||
| New hires, 30–50 years old (and rate) | people | 1099 (32.4%) | 1276 (39.0%) | 125 | ||||
| New hires, Female (and rate) | people | 1578 (33.8%) | 1726 (38.1%) | 125 | ||||
| New hires, Male (and rate) | people | 1553 (33.0%) | 1632 (36.2%) | 125 | ||||
| Number of Employees Entitled to Paternity or Maternity Leave - Female (Hong Kong and Mainland China) | people | 3728 | 2962 | 126 | ||||
| Number of Employees Entitled to Paternity or Maternity Leave - Female (Singapore) | people | 182 | 74 | 126 | ||||
| Number of Employees Entitled to Paternity or Maternity Leave - Female (Sydney) | people | 51 | 78 | 126 | ||||
| Number of Employees Entitled to Paternity or Maternity Leave - Male (Hong Kong and Mainland China) | people | 3685 | 2998 | 126 | ||||
| Number of Employees Entitled to Paternity or Maternity Leave - Male (Singapore) | people | 233 | 133 | 126 | ||||
| Number of Employees Entitled to Paternity or Maternity Leave - Male (Sydney) | people | 42 | 85 | 126 | ||||
| Number of Employees Receiving Regular Performance Reviews - Contract/Short-term Staff (and rate) | people | 1298 (100%) | 1385 (100%) | 129 | ||||
| Number of Employees Receiving Regular Performance Reviews - Director Level (Associate Director or above) (and rate) | people | 28 (100%) | 44 (100%) | 129 | ||||
| Number of Employees Receiving Regular Performance Reviews - Entry Level (Assistant Officer or below) (and rate) | people | 6323 (100%) | 5804 (100%) | 129 | ||||
| Number of Employees Receiving Regular Performance Reviews - Female (and rate) | people | 4663 (100%) | 4532 (100%) | 129 | ||||
| Number of Employees Receiving Regular Performance Reviews - Male (and rate) | people | 4709 (100%) | 4512 (100%) | 129 | ||||
| Number of Employees Receiving Regular Performance Reviews - Middle Level (Officer to Assistant Manager) (and rate) | people | 1208 (100%) | 1283 (100%) | 129 | ||||
| Number of Employees Receiving Regular Performance Reviews - Senior Level (Manager to General Manager) (and rate) | people | 515 (100%) | 528 (100%) | 129 | ||||
| Number of Employees Returning to Work After Paternity or Maternity Leave - Female (Hong Kong and Mainland China) | people | 43 | 30 | 126 | ||||
| Number of Employees Returning to Work After Paternity or Maternity Leave - Female (Singapore) | people | 7 | 3 | 126 | ||||
| Number of Employees Returning to Work After Paternity or Maternity Leave - Female (Sydney) | people | 1 | 126 | |||||
| Number of Employees Returning to Work After Paternity or Maternity Leave - Male (Hong Kong and Mainland China) | people | 24 | 34 | 126 | ||||
| Number of Employees Returning to Work After Paternity or Maternity Leave - Male (Singapore) | people | 4 | 1 | 126 | ||||
| Number of Employees Taking Paternity or Maternity Leave - Female (Hong Kong and Mainland China) | people | 48 | 36 | 126 | ||||
| Number of Employees Taking Paternity or Maternity Leave - Female (Singapore) | people | 11 | 3 | 126 | ||||
| Number of Employees Taking Paternity or Maternity Leave - Female (Sydney) | people | 2 | 1 | 126 | ||||
| Number of Employees Taking Paternity or Maternity Leave - Male (Hong Kong and Mainland China) | people | 30 | 38 | 126 | ||||
| Number of Employees Taking Paternity or Maternity Leave - Male (Singapore) | people | 4 | 1 | 126 | ||||
| Return to Work Rate - Female (Hong Kong and Mainland China) | 89.6% | 83.3% | 126 | |||||
| Return to Work Rate - Female (Singapore) | 63.6% | 100% | 126 | |||||
| Return to Work Rate - Female (Sydney) | 0% | 100% | 126 | |||||
| Return to Work Rate - Male (Hong Kong and Mainland China) | 80.0% | 89.5% | 126 | |||||
| Return to Work Rate - Male (Singapore) | 100% | 100% | 126 | |||||
| Return to Work Rate - Male (Sydney) | - | - | 126 | |||||
| Thousand hours worked - Hong Kong and Mainland China | thousand hours | 17448 | 17800 | 127 | ||||
| Thousand hours worked - Singapore | thousand hours | 898 | 890 | 127 | ||||
| Thousand hours worked - Sydney | thousand hours | 398 | 398 | 127 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2020/2021 | 2020/21 | 2021/2022 | 2021/22 | Report Pages |
|---|---|---|---|---|---|---|
| New hires, Over 50 years old (and rate) | people | 1466 (29.3%) | 1589 (31.9%) | 125 | ||
| New hires, Under 30 years old (and rate) | people | 566 (57.8%) | 493 (62.1%) | 125 | ||
| Number of Employees Still Employed for 12 Months After Returning to Work (After Paternity or Maternity Leave) - Female - Hong Kong and Mainland China | people | 39 | 31 | 127 | ||
| Number of Employees Still Employed for 12 Months After Returning to Work (After Paternity or Maternity Leave) - Female - Singapore | people | 4 | 2 | 127 | ||
| Number of Employees Still Employed for 12 Months After Returning to Work (After Paternity or Maternity Leave) - Female - Sydney | people | 1 | 127 | |||
| Number of Employees Still Employed for 12 Months After Returning to Work (After Paternity or Maternity Leave) - Male - Hong Kong and Mainland China | people | 20 | 14 | 127 | ||
| Number of Employees Still Employed for 12 Months After Returning to Work (After Paternity or Maternity Leave) - Male - Singapore | people | 6 | 127 | |||
| Number of Employees Who Returned to Work After Taking Paternity or Maternity Leave in Prior Reporting Period - Female - Hong Kong and Mainland China | people | 57 | 51 | 127 | ||
| Number of Employees Who Returned to Work After Taking Paternity or Maternity Leave in Prior Reporting Period - Female - Singapore | people | 4 | 3 | 127 | ||
| Number of Employees Who Returned to Work After Taking Paternity or Maternity Leave in Prior Reporting Period - Female - Sydney | people | 1 | 1 | 127 | ||
| Number of Employees Who Returned to Work After Taking Paternity or Maternity Leave in Prior Reporting Period - Male - Hong Kong and Mainland China | people | 49 | 27 | 127 | ||
| Number of Employees Who Returned to Work After Taking Paternity or Maternity Leave in Prior Reporting Period - Male - Singapore | people | 9 | 127 | |||
| Overall turnover rate, Hong Kong and Mainland China | 32.0% | 38.0% | 125 | |||
| Overall turnover rate, Singapore | 55.9% | 55.5% | 125 | |||
| Overall turnover rate, Sydney | 69.3% | 40.8% | 125 | |||
| Overall turnover, 30–50 years old (and rate) | people | 1007 (29.7%) | 1187 (36.3%) | 125 | ||
| Overall turnover, Female (and rate) | people | 1499 (32.1%) | 1723 (38.0%) | 125 | ||
| Overall turnover, Male (and rate) | people | 1681 (35.7%) | 1785 (39.6%) | 125 | ||
| Overall turnover, Over 50 years old (and rate) | people | 1652 (33.0%) | 1715 (34.4%) | 125 | ||
| Overall turnover, Under 30 years old (and rate) | people | 521 (53.2%) | 606 (76.3%) | 125 | ||
| Retention Rate - Female - Hong Kong and Mainland China | 68.4% | 60.8% | 127 | |||
| Retention Rate - Female - Singapore | 100.0% | 66.7% | 127 | |||
| Retention Rate - Female - Sydney | 0% | 100% | 127 | |||
| Retention Rate - Male - Hong Kong and Mainland China | 40.8% | 51.9% | 127 | |||
| Retention Rate - Male - Singapore | 66.6% | – | 127 | |||
| Retention Rate - Male - Sydney | – | – | 127 | |||
| Total number of employee turnover, Hong Kong and Mainland China | people | 2791 | 3188 | 125 | ||
| Total number of employee turnover, Singapore | people | 251 | 216 | 125 | ||
| Total number of employee turnover, Sydney | people | 138 | 104 | 125 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2020/2021 | 2020/21 | 2021/2022 | 2021/22 | Report Pages |
|---|---|---|---|---|---|---|
| High-consequence work-related injury rate - Singapore | per 100 employees | 0.67 | 127 | |||
| High-consequence work-related injury rate - Sydney | per 100 employees | 0.39 | 127 | |||
| Injury rate - Hong Kong and Mainland China | per 100 employees | 1.9 | 2.25 | 127 | ||
| Injury rate - Singapore | per 100 employees | 9.35 | 5.66 | 127 | ||
| Injury rate - Sydney | per 100 employees | 8.04 | 2.75 | 127 | ||
| Number of high-consequence work-related injuries (excluding fatalities) - Singapore | accidents | 3 | 127 | |||
| Number of high-consequence work-related injuries (excluding fatalities) - Sydney | accidents | 1 | 127 | |||
| Number of reported accidents due to work-related injury (Hong Kong, contractors and subcontractors on construction sites) | accidents | 5 | 10 | 128 | ||
| Number of reported accidents due to work-related injury - Hong Kong and Mainland China | accidents | 166 | 189 | 127 | ||
| Number of reported accidents due to work-related injury - Singapore | accidents | 39 | 22 | 127 | ||
| Number of reported accidents due to work-related injury - Sydney | accidents | 8 | 7 | 127 |
Lost days due to work injury.
| Indicator | Unit | 2020/21 | 2021/22 | 2030 | Report Pages |
|---|---|---|---|---|---|
| Lost-time injury rate (LTIR) at or below per 100 employees | per 100 employees | 2.5 | 13 | ||
| Number of lost days - Hong Kong and Mainland China | days | 6553 | 5457 | 127 | |
| Number of lost days - Singapore | days | 125 | 124 | 127 | |
| Number of lost days - Sydney | days | 748 | 256 | 127 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2020/21 | 2021/22 | 2025 | Report Pages |
|---|---|---|---|---|---|
| Employees to receive ESG training | 100% | 13 | |||
| Number of staff trained on human rights policies or procedures (Hong Kong) | people (7.8%), people (8.0%) | 727 | 725 | 128 | |
| Number of staff trained, contract/short-term staff (Hong Kong) | people (62.3%), people (93.7%) | 809 | 1298 | 128 | |
| Number of staff trained, director level (Hong Kong) | people (56.8%), people (64.3%) | 18 | 25 | 128 | |
| Number of staff trained, entry level (Hong Kong) | people (51.3%), people (94.2%) | 3245 | 5468 | 128 | |
| Number of staff trained, female (Hong Kong) | people (50.1%), people (93.1%) | 2336 | 4219 | 128 | |
| Number of staff trained, male (Hong Kong) | people (67.3%), people (91.8%) | 3169 | 4140 | 128 | |
| Number of staff trained, middle level (Hong Kong) | people (77.7%), people (82.3%) | 939 | 1056 | 128 | |
| Number of staff trained, senior level (Hong Kong) | people (95.9%), people (97.0%) | 494 | 512 | 128 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2019/2020 | 2020/2021 | 2020/21 | 2021/2022 | 2021/22 | 2022 | 2025 | 2030 | Report Pages |
|---|---|---|---|---|---|---|---|---|---|---|
| Average training hours per employee on human rights policies or procedures (Hong Kong) | hour | 0.1 | 0.1 | 128 | ||||||
| Average training hours per employee, contract/short-term staff (Hong Kong) | hour | 3.1 | 4.5 | 128 | ||||||
| Average training hours per employee, director level (Hong Kong) | hour | 10.3 | 13.8 | 128 | ||||||
| Average training hours per employee, entry level (Hong Kong) | hour | 12.7 | 12.8 | 128 | ||||||
| Average training hours per employee, female (Hong Kong) | hour | 11 | 11.5 | 128 | ||||||
| Average training hours per employee, male (Hong Kong) | hour | 15.3 | 13.9 | 128 | ||||||
| Average training hours per employee, middle level (Hong Kong) | hour | 23.8 | 18.8 | 128 | ||||||
| Average training hours per employee, senior level (Hong Kong) | hour | 19.4 | 18 | 128 | ||||||
| Employee training hours | hours | 105990 | 123110 | 130070 | 68 | |||||
| Increase in employee training hours compared to 2019 | 22.72% | 68 | ||||||||
| Increase in total training hours from 2019 level | 50% | 100% | 13 | |||||||
| Increase in training hours from 2019 level | increase | 22.72% | 62 | |||||||
| Total training hours on human rights policies or procedures (Hong Kong) | hour | 824 | 972 | 128 | ||||||
| Total training hours, contract/short-term staff (Hong Kong) | hour | 4061 | 6251 | 128 | ||||||
| Total training hours, director level (Hong Kong) | hour | 287 | 605 | 128 | ||||||
| Total training hours, entry level (Hong Kong) | hour | 80079 | 74122 | 128 | ||||||
| Total training hours, female (Hong Kong) | hour | 51271 | 51902 | 128 | ||||||
| Total training hours, male (Hong Kong) | hour | 71847 | 62631 | 128 | ||||||
| Total training hours, middle level (Hong Kong) | hour | 28689 | 24075 | 128 | ||||||
| Total training hours, senior level (Hong Kong) | hour | 10002 | 9480 | 128 |
Number of suppliers by geographical region.
| Indicator | Unit | 2021/2020 | 2021/2022 | Report Pages |
|---|---|---|---|---|
| Supply Chain by Geographical Region - Asia (except Hong Kong, Mainland China and Taiwan) (and rate) | number | 317 (35.1%) | 332 (40.5%) | 129 |
| Supply Chain by Geographical Region - Europe and North America (and rate) | number | 29 (3.2%) | 17 (2.1%) | 129 |
| Supply Chain by Geographical Region - Hong Kong (and rate) | number | 169 (18.7%) | 151 (18.4%) | 129 |
| Supply Chain by Geographical Region - Mainland China and Taiwan (and rate) | number | 14 (1.6%) | 4 (0.5%) | 129 |
| Supply Chain by Geographical Region - Oceania (and rate) | number | 370 (41.0%) | 314 (38.3%) | 129 |
| Supply Chain by Geographical Region - Other Regions (and rate) | number | 4 (0.4%) | 2 (0.2%) | 129 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2025 | 2030 | Report Pages |
|---|---|---|---|---|
| Percentage of approved suppliers to adhere to Sustainable Procurement Policy | percent | 100% | 12 | |
| Percentage of approved suppliers to obtain recognised ISO/ESG/EHS standards | percent | 50% | 12 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
| Indicator | Unit | 2022 | 2025 | 2030 | Report Pages |
|---|---|---|---|---|---|
| Seafood purchased from sustainable sources at Group's hotels | % | 63 | 60% | 100% | 13, 42 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of ESG policies and guidelines established | 16 | 132 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019/2020 | 2020/2021 | 2021/2022 | 2022 |
|---|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes CO2e | 4045.1 | 2906.5 | 3735.5 | |
| GHG Removals from Newly Planted Trees | trees | 4080 | |||
| Indirect Energy Emissions (Scope 2) | tonnes CO2e | 91947.4 | 96227.2 | 189071.5 | |
| Total GHG Emissions | tonnes CO2e | 96544.3 | 99481.8 | 194906.9 | |
| Total Other Indirect Energy Emissions (Scope 3) | tonnes CO2e | 551.8 | 348.1 | 2099.9 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019/2020 | 2020/2021 | 2021/2022 |
|---|---|---|---|---|
| Hazardous Waste (Office) | kg | 56.1 | 81.3 | 87 |
| Total Hazardous Waste | kg | 861.5 | 1132.9 | 2265.1 |
| Total Hazardous Waste Intensity (By Area) | kg/m² | 0.001 | 0.001 | 0.0004 |
| Total Hazardous Waste Intensity (By Employee) | kg/employee | 0.06 | 0.08 | 0.09 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019/2020 | 2020/2021 | 2021/2022 |
|---|---|---|---|---|
| Glass Waste | tonnes | 14.4 | 32.4 | 125.2 |
| Non-Hazardous Waste (Construction Waste) | tonnes | 35309.7 | 10605.1 | 25511.3 |
| Non-Hazardous Waste (Office Waste) | tonnes | 21.5 | 18.3 | 12.5 |
| Non-Hazardous Waste Disposed | tonnes | 47241 | 41956.9 | 75288 |
| Non-Hazardous Waste Recycled | tonnes | 32321.6 | 36452 | 9389.6 |
| Paper Waste | tonnes | 2215.9 | 1349.6 | 1228.7 |
| Plastic Waste | tonnes | 10 | 0.9 | 2.7 |
| Total Non-Hazardous Waste Intensity (By Area) | tonnes/m² | 0.24 | 0.067 | 0.17 |
| Total Non-Hazardous Waste Intensity (By Employee) | tonnes/employee | 0.02 | 0.02 | 0.01 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2030 |
|---|---|---|
| Target Scope 1 and 2 Emissions Reduction Percentage by 2030 Compared to 2018 | percent | 53.1 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Plastic Waste Reduction Percentage Compared to Last Year | % | 50 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019/2020 | 2020/2021 | 2021 | 2021/2022 | 2022 | 2030 |
|---|---|---|---|---|---|---|---|
| Diesel Fuel Consumption | L | 2322 | 107152 | 64514 | |||
| Natural Gas Consumption | m³ | 861710 | 717295 | 562402 | |||
| Purchased Electricity | kWh | 152713353 | 151323295 | 279250400 | |||
| Purchased Electricity Intensity (By Area) | kWh/m² | 104.3 | 86.9 | 48.1 | |||
| Purchased Electricity Intensity (By Employee) | kWh/employee | 1191.7 | 964.2 | 1369.1 | |||
| Renewable Energy Consumption | kWh | 1267000 | 1894000 | 6000000 | |||
| Total Energy Consumption | kWh | 152713353 | 151323295 | 279250400 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019/2020 | 2020/2021 | 2021/2022 |
|---|---|---|---|---|
| Water Consumption | m³ | 805922 | 583957 | 1480570 |
| Water Consumption in Office | m³ | 419739 | 343722 | 1188200 |
| Water Consumption in Production and Operation | m³ | 79118 | 35260 | 49895 |
| Water Withdrawal Intensity | m³/m² | 0.48 | 0.22 | 0.33 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2022 | 2030 |
|---|---|---|---|
| Electricity Usage Reduction Percentage Compared to Last Year | % | 39.68 | |
| Target Electricity Usage Reduction Percentage Compared to Last Year | % | 30 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2019/2020 | 2020/2021 | 2021/2022 |
|---|---|---|---|---|
| Packaging Materials Consumed | tonnes | 6.6 | 21.8 | 28.8 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2020/21 | 2021/22 |
|---|---|---|---|
| Number of Contractors | people | 1298 | 1402 |
| Number of Contractors (Female) | people | 664 | 849 |
| Number of Contractors (Male) | people | 634 | 553 |
| Number of Employees Aged 30-50 | people | 3392 | 3270 |
| Number of Employees Aged Above 50 | people | 5000 | 4980 |
| Number of Employees Aged Below 30 | people | 980 | 794 |
| Number of Employees in Hong Kong and Mainland China | people | 8725 | 8401 |
| Number of Employees in Singapore | people | 449 | 389 |
| Number of Employees in Sydney | people | 199 | 255 |
| Number of Female Employees | people | 4663 | 4532 |
| Number of Full-time Employees | people | 8251 | 8215 |
| Number of Full-time Employees (Female) | people | 3966 | 3796 |
| Number of Full-time Employees (Male) | people | 3831 | 3919 |
| Number of Male Employees | people | 4709 | 4512 |
| Number of New Employees | people | 3131 | 3358 |
| Number of New Employees (Aged 30-50) | people | 1099 | 1276 |
| Number of New Employees (Female) | people | 1578 | 1726 |
| Number of New Employees (Male) | people | 1553 | 1632 |
| Number of Part-time Employees | people | 1371 | 1329 |
| Number of Part-time Employees (Female) | people | 697 | 736 |
| Number of Part-time Employees (Male) | people | 674 | 593 |
| Number of Temporary Workers | people | 1357 | 1332 |
| Number of Temporary Workers (Female) | people | 690 | 732 |
| Number of Temporary Workers (Male) | people | 667 | 600 |
| Number of Total Employees | people | 8725 | 8659 |
| Percentage of New Employees | % | 34.1 | 37.1 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2020/2021 | 2020/2022 | 2021/2022 |
|---|---|---|---|---|
| Employees still Employed 12 Months after Return to Work | people | 69 | 48 | |
| Employees still Employed 12 Months after Return to Work (Female) | people | 43 | 34 | |
| Employees still Employed 12 Months after Return to Work (Male) | people | 26 | 14 | |
| Turnover Rate of Employees Aged 30-50 | % | 29.7 | 36.3 | |
| Turnover Rate of Employees Aged Above 50 | % | 33 | 34.4 | |
| Turnover Rate of Employees Aged Below 30 | % | 53.2 | 76.3 | |
| Turnover Rate of Employees in Hong Kong and Mainland China | % | 32 | 38 | |
| Turnover Rate of Employees in Singapore | % | 55.9 | 55.5 | |
| Turnover Rate of Employees in Sydney | % | 69.3 | 40.8 | |
| Turnover Rate of Female Employees | % | 32.1 | 38 | |
| Turnover Rate of Male Employees | % | 35.7 | 39.6 | |
| Turnover Rate of Total Employees | % | 32 | 38 |
Lost days due to work injury.
| Standard Indicator | Unit | 2020/21 | 2021/22 | 2030 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | days | 7426 | 5837 | |
| Lost Time Injury Frequency Rate (LTIFR/LTIR) | per 100 employees | 2.5 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2020/21 | 2021/22 | 2025 |
|---|---|---|---|---|
| Percentage of Employees Trained | % | 100 | ||
| Percentage of Trained Contract Employees | % | 62.3 | 93.7 | |
| Percentage of Trained Female Employees | % | 50.1 | 93.1 | |
| Percentage of Trained General Employees | % | 51.3 | 94.2 | |
| Percentage of Trained Hong Kong Employees | % | 62.3 | 93.7 | |
| Percentage of Trained Male Employees | % | 67.3 | 91.8 | |
| Percentage of Trained Middle Management | % | 77.7 | 82.3 | |
| Percentage of Trained Senior Management | % | 95.9 | 97 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2019/2020 | 2020/2021 | 2020/21 | 2021/2022 | 2021/22 |
|---|---|---|---|---|---|---|
| Average Training Hours (Contract Employees) | hour | 3.1 | 4.5 | |||
| Average Training Hours (Director and Above) | hour | 10.3 | 13.8 | |||
| Average Training Hours (Female) | hour | 11 | 11.5 | |||
| Average Training Hours (Hong Kong Employees) | hour | None | None | |||
| Average Training Hours (Male) | hour | 15.3 | 13.9 | |||
| Average Training Hours (Middle Management) | hour | 23.8 | 18.8 | |||
| Average Training Hours (Senior Management) | hour | 19.4 | 18 | |||
| Total Training Hours | hours | 105990 | 123110 | 130070 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2021/2020 | 2021/2022 |
|---|---|---|---|
| Number of Suppliers in Asia (Excluding China) | number | 317 | 332 |
| Number of Suppliers in Australia | number | 370 | 314 |
| Number of Suppliers in Europe | number | 29 | 17 |
| Number of Suppliers in Hong Kong | number | 169 | 151 |
| Number of Suppliers in Mainland China | number | 14 | 4 |
| Number of Suppliers in Overseas | number | 706 | 665 |
| Number of Total Suppliers | number | 903 | 820 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Standard Indicator | Unit | 2030 |
|---|---|---|
| Number of Suppliers Certified to ISO 45001 Occupational Health and Safety Management System | count | None |
| Number of Suppliers Certified to ISO 9001 Quality Management System | count | None |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit |
|---|---|
| Investment in Environmental Protection | HKD |