ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2022

Year: 2022
Published: 2022-08-31
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit FY2021 FY2022 Report Pages
NOx emissions - Total kg 185.3 184.6 61
Particulate matter emissions - Total kg 13.5 13.4 61
SO2 emissions - Total kg 23.5 21.9 61

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit FY2021 FY2022 Report Pages
Scope 1 emissions - Car Park tCO2e 19 14.9 60
Scope 1 emissions - Gaming tCO2e 41 43.2 60
Scope 1 emissions - Hotel tCO2e 1366.5 1772.5 60
Scope 1 emissions - Office tCO2e 58 98.3 60
Scope 1 emissions - Property Development tCO2e 338.5 362.3 60
Scope 1 emissions - Total tCO2e 523 578 60
Scope 2 emissions - Car Park tCO2e 233.8 257.2 60
Scope 2 emissions - Gaming tCO2e 1751.4 1758 60
Scope 2 emissions - Hotel tCO2e 22542.6 23149.5 60
Scope 2 emissions - Office tCO2e 583.4 350.6 60
Scope 2 emissions - Property Development tCO2e 4027 4264.5 60
Scope 2 emissions - Total tCO2e 27304.5 28479.3 60
Scope 3 emissions - Hotel tCO2e 195.5 306.7 60
Scope 3 emissions - Property Development tCO2e 110.4 60
Scope 3 emissions - Total tCO2e 180.3 347.3 60
Total GHG emissions - Car Park tCO2e 252.8 272.1 60
Total GHG emissions - Gaming tCO2e 1792.4 1801.2 60
Total GHG emissions - Hotel tCO2e 23980.6 25228.8 60
Total GHG emissions - Office tCO2e 641.8 448.9 60
Total GHG emissions - Property Development tCO2e 4365.5 5271.1 60
Total GHG emissions - Total tCO2e 30853 33946.1 60
Total GHG emissions intensity - Car Park tCO2e/car park bays 0.003 0.004 60
Total GHG emissions intensity - Gaming tCO2e/thousand euros 0.13 0.07 60
Total GHG emissions intensity - Hotel tCO2e/room nights 0.02 0.02 60
Total GHG emissions intensity - Office tCO2e/thousand square feet 12.1 7.1 60
Total GHG emissions intensity - Property Development tCO2e/thousand square metres GFA completed 4.1 7.5 60
Total GHG emissions intensity - Total N/A N/A 60

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit FY2021 FY2022 Report Pages
Hazardous waste intensity - Hotel tonne/thousand room nights 0.69 0.57 61
Hazardous waste intensity - Office tonne/thousand square feet N/A N/A 61
Hazardous waste intensity - Property Development tonne/thousand square metres GFA completed 0.67 0.3 61
Hazardous waste produced - Hotel tonne 0.7 61
Hazardous waste produced - Property Development tonne 716 215.2 61
Hazardous waste produced - Total tonne 716.7 215.9 61

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit FY2021 FY2022 Report Pages
Non-hazardous waste intensity - Car Park tonne/thousand car park bays 0.007 0.004 61
Non-hazardous waste intensity - Gaming tonne/thousand square metres 8.7 5.7 61
Non-hazardous waste intensity - Hotel tonne/million room nights 0.88 0.67 61
Non-hazardous waste intensity - Office tonne/thousand square feet 0.1 0.1 61
Non-hazardous waste intensity - Property Development tonne/thousand square metres GFA completed 0.03 0.03 61
Non-hazardous waste intensity - Total N/A N/A 61
Non-hazardous waste produced - Car Park tonne 0.5 0.5 61
Non-hazardous waste produced - Gaming tonne 9.7 15.2 61
Non-hazardous waste produced - Hotel tonne 947.1 759.1 61
Non-hazardous waste produced - Office tonne 2.6 2.5 61
Non-hazardous waste produced - Property Development tonne 2333.9 2310.3 61
Non-hazardous waste produced - Total tonne 3294 3088.6 61
Non-hazardous waste recycled or reused - Gaming tonne 13.3 16.9 61
Non-hazardous waste recycled or reused - Hotel tonne 21.9 25.7 61
Non-hazardous waste recycled or reused - Office tonne 18 89 61
Non-hazardous waste recycled or reused - Property Development tonne 18576.4 17983.6 61
Non-hazardous waste recycled or reused - Total tonne 18700.6 18700.6 61

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit FY2021 FY2022 Report Pages
Direct energy consumption - Car Park MWh 5.4 5.2 60
Direct energy consumption - Gaming MWh 20.4 67.9 60
Direct energy consumption - Hotel MWh 4974.9 4908.7 60
Direct energy consumption - Office MWh 356 335.3 60
Direct energy consumption - Property Development MWh 1432.8 1979 60
Direct energy consumption - Total MWh 2578.4 2979.6 60
Indirect energy consumption - Car Park MWh 374.2 411.6 60
Indirect energy consumption - Gaming MWh 3091.7 2984.8 60
Indirect energy consumption - Hotel MWh 39673.8 35949.5 60
Indirect energy consumption - Office MWh 5651.1 5263 60
Indirect energy consumption - Property Development MWh 13125.6 29178.2 60
Indirect energy consumption - Total MWh 40961.7 40841.7 60
Total energy consumption - Car Park MWh 442.1 445.9 60
Total energy consumption - Gaming MWh 4977.8 5026.4 60
Total energy consumption - Hotel MWh 44648.8 44085.7 60
Total energy consumption - Office MWh 9211.1 8591.9 60
Total energy consumption - Property Development MWh 15555.5 19112 60
Total energy consumption - Total MWh 66545.1 70960.9 60
Total energy consumption intensity - Car Park MWh/car park bays 0.005 0.01 60
Total energy consumption intensity - Gaming MWh/thousand euros 0.35 0.19 60
Total energy consumption intensity - Hotel MWh/room nights 0.04 0.04 60
Total energy consumption intensity - Office MWh/thousand square feet 14.24 12.97 60
Total energy consumption intensity - Property Development MWh/square metres GFA completed 0.03 0.03 60
Total energy consumption intensity - Total N/A N/A 60

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit FY2021 FY2022 Report Pages
Water consumption - Car Park 509 536 61
Water consumption - Gaming 2043.9 11619 61
Water consumption - Hotel 319963.3 296313.2 61
Water consumption - Office 950.1 1951 61
Water consumption - Property Development 4261.6 3050 61
Water consumption - Total 327635.8 314470.5 61
Water consumption intensity - Car Park m³/car park bays 0.01 0.01 61
Water consumption intensity - Gaming m³/thousand euros 0.82 0.41 61
Water consumption intensity - Hotel m³/room nights 0.3 0.26 61
Water consumption intensity - Office m³/square feet 0.03 0.03 61
Water consumption intensity - Property Development m³/square metres GFA completed 0.04 0.04 61

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit FY2021 FY2022 Report Pages
New employees - Car Park 50 93 62
New employees - Gaming 35 99 62
New employees - Hotel 184 234 62
New employees - Office 76 127 62
New employees - Total 345 553 62
New employees by age group - 30 or below 127 191 62
New employees by age group - 31-40 80 164 62
New employees by age group - 41-50 67 103 62
New employees by age group - 50 or above 71¹⁷ 95 62
New employees by gender - Female 160 239 62
New employees by gender - Male 185 314 62
New employees by region - Australia 47 106 62
New employees by region - Czech Republic 38 107 62
New employees by region - Hong Kong 136 186 62
New employees by region - Mainland China 65 80 62
New employees by region - Malaysia 16 16 62
New employees by region - Singapore 22 34 62
New employees by region - UK 21 41 62
Total workforce - Car Park 171 310 62
Total workforce - Gaming 420 441 62
Total workforce - Hotel 1338 1142 62
Total workforce - Office 295 325 62
Total workforce - Total 2224 2218 62
Total workforce by age group - 30 or below 448 413 62
Total workforce by age group - 31-40 657 652 62
Total workforce by age group - 41-50 606 613 62
Total workforce by age group - 50 or above 513 540 62
Total workforce by employee category - General staff 1715 1715 62
Total workforce by employee category - Middle management 386 386 62
Total workforce by employee category - Senior management 123 123 62
Total workforce by employee type - Full-time 2156 2092 62
Total workforce by employee type - Part-time 68 126 62
Total workforce by gender - Female 1084 1027 62
Total workforce by gender - Male 1140 1191 62
Total workforce by region - Australia 44 69 62
Total workforce by region - Czech Republic 558 697 62
Total workforce by region - Hong Kong 754 716 62
Total workforce by region - Mainland China 581 505 62
Total workforce by region - Malaysia 46 46 62
Total workforce by region - Singapore 50 41 62
Total workforce by region - UK 191 144 62

Employee turnover rate by gender, age group and geographical region.

Indicator Unit FY2021 FY2022 Report Pages
Employee turnover rate (%) - Car Park % 36.3 49 63
Employee turnover rate (%) - Car Park - Female % 38.6 84.9 63
Employee turnover rate (%) - Car Park - Male % 35.4 38 63
Employee turnover rate (%) - Gaming % 20 17 63
Employee turnover rate (%) - Gaming - Female % 21.7 14.3 63
Employee turnover rate (%) - Gaming - Male % 25.6 18.1 63
Employee turnover rate (%) - Hotel % 34.1 36.3 63
Employee turnover rate (%) - Hotel - Female % 33 38.2 63
Employee turnover rate (%) - Hotel - Male % 35.2 34.4 63
Employee turnover rate (%) - Office % 25.1 28.3 63
Employee turnover rate (%) - Office - Female % 25.7 31.4 63
Employee turnover rate (%) - Office - Male % 31.4 24.5 63
Employee turnover rate (%) - Total % 30.4* 33 63
Employee turnover rate (%) - Total - Female % 30 35 63
Employee turnover rate (%) - Total - Male % 30.8 31 63

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit FY2021 FY2022 Report Pages
Work-related injuries 21 26 63
Work-related injuries rate (per 100 employee) % 0.94 1.17 63

Lost days due to work injury.

Indicator Unit FY2021 FY2022 Report Pages
Lost days due to work-related injury 667 1751 63

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit FY2021 FY2022 Report Pages
Percentage of employee receiving regular appraisal (%) - Car Park % 25.7 19.4 64
Percentage of employee receiving regular appraisal (%) - Gaming % 1.4 84.8 64
Percentage of employee receiving regular appraisal (%) - Hotel % 93 96.6 64
Percentage of employee receiving regular appraisal (%) - Office % 66.4 69.8 64
Percentage of employee receiving regular appraisal (%) - Total % 67 79.5 64
Percentage of employee who received trainings (%) - By employee category - General staff % 60.7 59.7 64
Percentage of employee who received trainings (%) - By employee category - Middle management % 59.1 67.3 64
Percentage of employee who received trainings (%) - By employee category - Senior management % 52.8 51.5 64
Percentage of employee who received trainings (%) - By gender - Female % 61.4 68.4 64
Percentage of employee who received trainings (%) - By gender - Male % 57 54.7 64
Percentage of employee who received trainings (%) - By region - Australia % 8.1 0.7 64
Percentage of employee who received trainings (%) - By region - Czech Republic % 3.1 79.7 64
Percentage of employee who received trainings (%) - By region - Hong Kong % 58.5 56 64
Percentage of employee who received trainings (%) - By region - Mainland China % 102.4 102 64
Percentage of employee who received trainings (%) - By region - Singapore % 68.3 71.4 64
Percentage of employee who received trainings (%) - By region - UK % 84.5 18.5 64
Percentage of employee who received trainings (%) - Car Park % 67.3 64
Percentage of employee who received trainings (%) - Gaming % 1.4 78.5 64
Percentage of employee who received trainings (%) - Hotel % 86.5 81.5 64
Percentage of employee who received trainings (%) - Office % 12.9 23.7 64
Percentage of employee who received trainings (%) - Total % 59.2 61 64

The average training hours completed per employee by gender and employee category.

Indicator Unit FY2021 FY2022 Report Pages
Average training hours per employee - Gaming hours 2.7 12.8 63
Average training hours per employee - Hotel hours 11.7 12.4 63
Average training hours per employee - Office hours 1.6 3.3 63
Average training hours per employee - Total hours 8.4 7.4 63
Average training hours per employee - Total - Australia hours 12.3 1.1 63
Average training hours per employee - Total - Czech Republic hours 1 3.4 63
Average training hours per employee - Total - Female hours 9.5 8.7 63
Average training hours per employee - Total - General staff hours 7.9* 6.9 63
Average training hours per employee - Total - Hong Kong hours 2.9 4.6 63
Average training hours per employee - Total - Mainland China hours 18.8 20.4 63
Average training hours per employee - Total - Malaysia hours 10.4 63
Average training hours per employee - Total - Male hours 7.3 6.2 63
Average training hours per employee - Total - Middle management hours 8 10.1 63
Average training hours per employee - Total - Senior management hours 16.2 6.3 63
Average training hours per employee - Total - Singapore hours 15.1 21.5 63
Average training hours per employee - Total - UK hours 0.9 0.9 63

Number of products and service related complaints received and how they are dealt with.

Indicator Unit FY2021 FY2022 Report Pages
Products and service-related complaints received - Car Park 201 255 64
Products and service-related complaints received - Hotel 611 582 64
Products and service-related complaints received - Office 9 116 64
Products and service-related complaints received - Total 821 953 64

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit FY2021 FY2022 Report Pages
Community investment Donation amount (HK$) - Total HK$ 8458000 7063000 64
No. of volunteers - Gaming 18 64
No. of volunteers - Hotel 121 440 64
No. of volunteers - Office 24 44 64
No. of volunteers - Total 145 502 64
Volunteering hours - Arts & culture - Total hours 90 338 64
Volunteering hours - Community wellness - Total hours 383 1633 64
Volunteering hours - Environment - Total hours 387 1534 64
Volunteering hours - Gaming hours 75 64
Volunteering hours - Hotel hours 705 3128 64
Volunteering hours - Office hours 186 208 64
Volunteering hours - Total hours 891 3411 64
Volunteering hours - Youth education & development - Total hours 31 86 64

The types of emissions and respective emissions data.

Standard Indicator Unit FY2021 FY2022
Airborne Particulate Matter (PM) Emissions kg 13.5 13.4
NOₓ Emissions kg 185.3 184.6
SOₓ Emissions kg 23.5 21.9

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit FY2021 FY2022
Direct GHG Emissions (Scope 1) tCO2e 523 578
Indirect Energy Emissions (Scope 2) tCO2e 27304.5 28479.3
Total GHG Emissions tCO2e 30853 33946.1
Total Other Indirect Energy Emissions (Scope 3) tCO2e 180.3 347.3

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit FY2021 FY2022
Total Hazardous Waste tonne 716.7 215.9

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit FY2021 FY2022
Non-Hazardous Waste Recycled tonne 18700.6 18700.6
Total Non-Hazardous Waste Intensity (By Unit Product) None None

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit FY2021 FY2022
Total Direct Energy Consumption MWh 2578.4 2979.6
Total Energy Consumption MWh 66545.1 70960.9
Total Indirect Energy Consumption MWh 40961.7 40841.7

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit FY2021 FY2022
Water Consumption 327635.8 314470.5
Water Consumption in Office 950.1 1951

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit FY2021 FY2022
Number of Employees Aged 30-50 persons 1263 1265
Number of Employees Aged Above 50 persons 513 540
Number of Employees Aged Below 30 persons 448 413
Number of Employees in Australia persons 44 69
Number of Employees in Europe persons 749 841
Number of Employees in Hong Kong persons 754 716
Number of Employees in Hong Kong and Mainland China persons 1335 1221
Number of Employees in Mainland China persons 581 505
Number of Employees in Malaysia persons 46 46
Number of Employees in Singapore persons 50 41
Number of Employees in United Kingdom persons 191 144
Number of Female Employees persons 1084 1027
Number of Full-time Employees persons 2156 2092
Number of General Employees persons 1715 1715
Number of Male Employees persons 1140 1191
Number of Middle Management Employees persons 386 386
Number of New Employees persons 345 553
Number of New Employees (Above 50) persons 71 95
Number of New Employees (Aged 30-50) persons 147 267
Number of New Employees (Aged Below 30) persons 127 191
Number of New Employees (Female) persons 160 239
Number of New Employees (Hong Kong) persons 136 186
Number of New Employees (Mainland China) persons 65 80
Number of New Employees (Male) persons 185 314
Number of Part-time Employees persons 68 126
Number of Senior Management Employees persons 123 123
Number of Total Employees persons 2224 2218
Percentage of Employees Aged 30-50 % 56.8 57
Percentage of Employees Aged Above 50 % 23.1 24.4
Percentage of Employees Aged Below 30 % 20.1 18.6
Percentage of Female Employees % 48.7 46.3
Percentage of Full-time Employees % 97 94.3
Percentage of General Employees % 77.1 77.3
Percentage of Male Employees % 51.3 53.7
Percentage of Middle Management Employees % 17.4 17.4
Percentage of New Employees % 15.5 24.9
Percentage of Part-time Employees % 3.1 5.7
Percentage of Senior Management Employees % 5.5 5.5

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit FY2021 FY2022
Turnover Rate of Female Employees % 30 35
Turnover Rate of Male Employees % 30.8 31
Turnover Rate of Total Employees % 30.4 33

Lost days due to work injury.

Standard Indicator Unit FY2021 FY2022
Lost Days Due to Work-related Injuries days 667 1751

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit FY2021 FY2022
Percentage of Employees Trained % 59.2 61
Percentage of Trained Female Employees % 61.4 68.4
Percentage of Trained General Employees % 60.7 59.7
Percentage of Trained Hong Kong Employees % 58.5 56
Percentage of Trained Mainland China Employees % 102.4 102
Percentage of Trained Male Employees % 57 54.7
Percentage of Trained Middle Management % 59.1 67.3
Percentage of Trained Senior Management % 52.8 51.5

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit FY2021 FY2022
Average Training Hours (Female) hours 9.5 8.7
Average Training Hours (General Staff) hours 7.9 6.9
Average Training Hours (Hong Kong Employees) hours 2.9 4.6
Average Training Hours (Mainland China Employees) hours 18.8 20.4
Average Training Hours (Male) hours 7.3 6.2
Average Training Hours (Middle Management) hours 8 10.1
Average Training Hours (Senior Management) hours 16.2 6.3
Average Training Hours per Employee hours 8.4 7.4

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit FY2021 FY2022
Number of Products and Service Related Complaints 821 953

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit FY2021 FY2022
Number of Employees Participating in Volunteer Activities 145 502
Total Public Welfare Donations HK$ 8458000 7063000
Total Social Investment HK$ 8458000 7063000
Total Volunteer Service Hours hours 891 3411