ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2022

Year: 2022
Published: 2022-08-29
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2021-22 Report Pages
Nitrogen Oxides (NOx) emissions Gram 1494 13
Particulate Matter (PM) emissions Gram 110 13
Sulfur Oxides (SOx) emissions Gram 35 13

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021-22 Report Pages
GHG emission intensity Tonne carbon dioxide equivalent (CO2-e)/Revenue (HKD million) 0.38 13
GHG emissions Scope 1: Company Vehicles Tonne carbon dioxide equivalent (CO2-e) 6.4 13
GHG emissions Scope 2: Purchased Electricity Tonne carbon dioxide equivalent (CO2-e) 63.25 13
Total GHG emissions (Scope 1, 2 and 3) Tonne carbon dioxide equivalent (CO2-e) 69.64 13

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021-22 Report Pages
Non-hazardous waste intensity Tonne/Revenue (HKD million) 0.22 13
Office waste Tonne 39.87 13
Recycled office waste Tonne 19.92 13

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021-22 Report Pages
Electricity consumption kWh 102687 13
Energy consumption intensity kWh/Revenue (HKD million) 680 13
Petrol consumption kWh 23308 13
Total energy consumption kWh 125995 13

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021-22 Report Pages
Water consumption Tonne 165 13
Water consumption intensity Tonne/Revenue (HKD million) 0.89 13

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2022 Report Pages
Employees by age 30-49 employees 108 15
Employees by age ≤29 employees 21 15
Employees by age ≥50 employees 8 15
Employees by category - General staff employees 101 15
Employees by category - Management employees 18 15
Employees by category - Supervisory staff employees 18 15
Employees by gender - Female employees 51 15
Employees by gender - Male employees 86 15
Employees by region - Hong Kong SAR employees 13 15
Employees by region - Mainland China employees 124 15
Total workforce employees 137 15

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2022 Report Pages
Employee turnover rate % 49.82 15
Employee turnover rate - Female % 54.24 15
Employee turnover rate - Hong Kong SAR % 8 15
Employee turnover rate - Mainland China % 53.85 15
Employee turnover rate - Male % 46.71 15
Employee turnover rate - age 30-49 % 48.4 15
Employee turnover rate - age ≤29 % 68 15
Employee turnover rate - age ≥50 % 12.5 15

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2021-22 Report Pages
New joiner induction training participants 70 16
Open Union Payment’s prepaid card system training participants 5 16
Payment and settlement business training participants 12 16
Prepaid card business process training participants 5 16
Prepaid card merchant acquisition and onboarding training participants 5 16
Prepaid system know-how training participants 6 16
Price management methods training duration hrs 3.5 16
Price management methods training participants 5 16
Trained employees by category - General staff 74.51% 16
Trained employees by category - Management 5.88% 16
Trained employees by category - Supervisory staff 19.61% 16
Trained employees by gender - Female 37% 16
Trained employees by gender - Male 63% 16

The average training hours completed per employee by gender and employee category.

Indicator Unit 2021-22 Report Pages
Average trained hours by category - General staff hrs 5 16
Average trained hours by category - Management hrs 1.8 16
Average trained hours by category - Supervisory staff hrs 4.4 16
Average trained hours by gender - Female hrs 5.2 16
Average trained hours by gender - Male hrs 3.9 16
New joiner induction training duration hrs 1 16
Open Union Payment’s prepaid card system training duration hrs 2 16
Payment and settlement business training duration hrs 2.5 16
Prepaid card business process training duration hrs 2 16
Prepaid card merchant acquisition and onboarding training duration hrs 2 16
Prepaid system know-how training duration hrs 2 16

Number of suppliers by geographical region.

Indicator Unit 2022 Report Pages
Number of suppliers 196 12

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2021-22 Report Pages
Anti-bribery and corruption for the board of directors training duration hrs 6 16
Anti-bribery and corruption for the board of directors training participants 7 16
Anti-money laundering training duration hrs 4 16
Anti-money laundering training participants 9 16
Compliance review on new products, new businesses and new systems training duration hrs 3 16
Compliance review on new products, new businesses and new systems training participants 8 16

The types of emissions and respective emissions data.

Standard Indicator Unit 2021-22
Airborne Particulate Matter (PM) Emissions Gram 110
NOₓ Emissions Gram 1494
SOₓ Emissions Gram 35

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021-22
Direct GHG Emissions (Scope 1) Tonne carbon dioxide equivalent (CO2-e) 6.4
Indirect Energy Emissions (Scope 2) Tonne carbon dioxide equivalent (CO2-e) 63.25
Total GHG Emissions Tonne carbon dioxide equivalent (CO2-e) 69.64
Total GHG Emissions Intensity (By Revenue) Tonne carbon dioxide equivalent (CO2-e)/Revenue (HKD million) 0.38

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021-22
Non-Hazardous Waste (Office Waste) Tonne 39.87
Non-Hazardous Waste Recycled Tonne 19.92
Total Non-Hazardous Waste Intensity (By Revenue) Tonne/Revenue (HKD million) 0.22

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021-22
Energy Consumption Intensity (By Revenue) kWh/Revenue (HKD million) 680
Gasoline Consumption kWh 23308
Purchased Electricity kWh 102687
Total Energy Consumption kWh 125995

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021-22
Water Consumption Tonne 165
Water Consumption Intensity (By Revenue) Tonne/Revenue (HKD million) 0.89

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2022
Number of Employees Aged 30-50 employees 108
Number of Employees Aged Above 50 employees 8
Number of Employees Aged Below 30 employees 21
Number of Employees in Hong Kong employees 13
Number of Employees in Hong Kong and Mainland China employees 137
Number of Employees in Mainland China employees 124
Number of Female Employees employees 51
Number of General Employees employees 101
Number of Junior Management Employees employees 18
Number of Male Employees employees 86
Number of Middle Management Employees employees 18
Number of Total Employees employees 137
Percentage of Employees Aged 30-50 percent 78.83
Percentage of Employees Aged Above 50 percent 5.84
Percentage of Employees Aged Below 30 percent 15.33
Percentage of Employees in Hong Kong percent 9.49
Percentage of Employees in Hong Kong and Mainland China percent 100
Percentage of Employees in Mainland China percent 90.51
Percentage of Female Employees percent 37.23
Percentage of Male Employees percent 62.77

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2022
Turnover Rate of Employees Aged 30-50 % 48.4
Turnover Rate of Employees Aged Above 50 % 12.5
Turnover Rate of Employees Aged Below 30 % 68
Turnover Rate of Employees in Hong Kong % 8
Turnover Rate of Employees in Mainland China % 53.85
Turnover Rate of Female Employees % 54.24
Turnover Rate of Male Employees % 46.71
Turnover Rate of Total Employees % 49.82

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2021-22
Percentage of New Employees Trained employees 70
Percentage of Trained Female Employees % 37
Percentage of Trained General Employees % 74.51
Percentage of Trained Male Employees % 63
Percentage of Trained Middle Management % 19.61
Percentage of Trained Senior Management % 5.88

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2021-22
Average Training Hours (Female) hrs 5.2
Average Training Hours (General Employees) hrs 5
Average Training Hours (General Staff) hrs 5
Average Training Hours (Male) hrs 3.9
Average Training Hours (Senior Management) hrs 1.8

Number of suppliers by geographical region.

Standard Indicator Unit 2022
Number of Total Suppliers 196

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit
Complaint Growth Rate percent

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2021-22
Board Anti-corruption Training Duration hrs 6
Number of Directors and Management Attendance for Anti-corruption Training 7