ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2022
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2021-22 | Report Pages |
|---|---|---|---|
| Nitrogen Oxides (NOx) emissions | Gram | 1494 | 13 |
| Particulate Matter (PM) emissions | Gram | 110 | 13 |
| Sulfur Oxides (SOx) emissions | Gram | 35 | 13 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021-22 | Report Pages |
|---|---|---|---|
| GHG emission intensity | Tonne carbon dioxide equivalent (CO2-e)/Revenue (HKD million) | 0.38 | 13 |
| GHG emissions Scope 1: Company Vehicles | Tonne carbon dioxide equivalent (CO2-e) | 6.4 | 13 |
| GHG emissions Scope 2: Purchased Electricity | Tonne carbon dioxide equivalent (CO2-e) | 63.25 | 13 |
| Total GHG emissions (Scope 1, 2 and 3) | Tonne carbon dioxide equivalent (CO2-e) | 69.64 | 13 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021-22 | Report Pages |
|---|---|---|---|
| Non-hazardous waste intensity | Tonne/Revenue (HKD million) | 0.22 | 13 |
| Office waste | Tonne | 39.87 | 13 |
| Recycled office waste | Tonne | 19.92 | 13 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021-22 | Report Pages |
|---|---|---|---|
| Electricity consumption | kWh | 102687 | 13 |
| Energy consumption intensity | kWh/Revenue (HKD million) | 680 | 13 |
| Petrol consumption | kWh | 23308 | 13 |
| Total energy consumption | kWh | 125995 | 13 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021-22 | Report Pages |
|---|---|---|---|
| Water consumption | Tonne | 165 | 13 |
| Water consumption intensity | Tonne/Revenue (HKD million) | 0.89 | 13 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Employees by age 30-49 | employees | 108 | 15 |
| Employees by age ≤29 | employees | 21 | 15 |
| Employees by age ≥50 | employees | 8 | 15 |
| Employees by category - General staff | employees | 101 | 15 |
| Employees by category - Management | employees | 18 | 15 |
| Employees by category - Supervisory staff | employees | 18 | 15 |
| Employees by gender - Female | employees | 51 | 15 |
| Employees by gender - Male | employees | 86 | 15 |
| Employees by region - Hong Kong SAR | employees | 13 | 15 |
| Employees by region - Mainland China | employees | 124 | 15 |
| Total workforce | employees | 137 | 15 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Employee turnover rate | % | 49.82 | 15 |
| Employee turnover rate - Female | % | 54.24 | 15 |
| Employee turnover rate - Hong Kong SAR | % | 8 | 15 |
| Employee turnover rate - Mainland China | % | 53.85 | 15 |
| Employee turnover rate - Male | % | 46.71 | 15 |
| Employee turnover rate - age 30-49 | % | 48.4 | 15 |
| Employee turnover rate - age ≤29 | % | 68 | 15 |
| Employee turnover rate - age ≥50 | % | 12.5 | 15 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2021-22 | Report Pages |
|---|---|---|---|
| New joiner induction training participants | 70 | 16 | |
| Open Union Payment’s prepaid card system training participants | 5 | 16 | |
| Payment and settlement business training participants | 12 | 16 | |
| Prepaid card business process training participants | 5 | 16 | |
| Prepaid card merchant acquisition and onboarding training participants | 5 | 16 | |
| Prepaid system know-how training participants | 6 | 16 | |
| Price management methods training duration | hrs | 3.5 | 16 |
| Price management methods training participants | 5 | 16 | |
| Trained employees by category - General staff | 74.51% | 16 | |
| Trained employees by category - Management | 5.88% | 16 | |
| Trained employees by category - Supervisory staff | 19.61% | 16 | |
| Trained employees by gender - Female | 37% | 16 | |
| Trained employees by gender - Male | 63% | 16 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2021-22 | Report Pages |
|---|---|---|---|
| Average trained hours by category - General staff | hrs | 5 | 16 |
| Average trained hours by category - Management | hrs | 1.8 | 16 |
| Average trained hours by category - Supervisory staff | hrs | 4.4 | 16 |
| Average trained hours by gender - Female | hrs | 5.2 | 16 |
| Average trained hours by gender - Male | hrs | 3.9 | 16 |
| New joiner induction training duration | hrs | 1 | 16 |
| Open Union Payment’s prepaid card system training duration | hrs | 2 | 16 |
| Payment and settlement business training duration | hrs | 2.5 | 16 |
| Prepaid card business process training duration | hrs | 2 | 16 |
| Prepaid card merchant acquisition and onboarding training duration | hrs | 2 | 16 |
| Prepaid system know-how training duration | hrs | 2 | 16 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of suppliers | 196 | 12 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2021-22 | Report Pages |
|---|---|---|---|
| Anti-bribery and corruption for the board of directors training duration | hrs | 6 | 16 |
| Anti-bribery and corruption for the board of directors training participants | 7 | 16 | |
| Anti-money laundering training duration | hrs | 4 | 16 |
| Anti-money laundering training participants | 9 | 16 | |
| Compliance review on new products, new businesses and new systems training duration | hrs | 3 | 16 |
| Compliance review on new products, new businesses and new systems training participants | 8 | 16 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2021-22 |
|---|---|---|
| Airborne Particulate Matter (PM) Emissions | Gram | 110 |
| NOₓ Emissions | Gram | 1494 |
| SOₓ Emissions | Gram | 35 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021-22 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | Tonne carbon dioxide equivalent (CO2-e) | 6.4 |
| Indirect Energy Emissions (Scope 2) | Tonne carbon dioxide equivalent (CO2-e) | 63.25 |
| Total GHG Emissions | Tonne carbon dioxide equivalent (CO2-e) | 69.64 |
| Total GHG Emissions Intensity (By Revenue) | Tonne carbon dioxide equivalent (CO2-e)/Revenue (HKD million) | 0.38 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021-22 |
|---|---|---|
| Non-Hazardous Waste (Office Waste) | Tonne | 39.87 |
| Non-Hazardous Waste Recycled | Tonne | 19.92 |
| Total Non-Hazardous Waste Intensity (By Revenue) | Tonne/Revenue (HKD million) | 0.22 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021-22 |
|---|---|---|
| Energy Consumption Intensity (By Revenue) | kWh/Revenue (HKD million) | 680 |
| Gasoline Consumption | kWh | 23308 |
| Purchased Electricity | kWh | 102687 |
| Total Energy Consumption | kWh | 125995 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021-22 |
|---|---|---|
| Water Consumption | Tonne | 165 |
| Water Consumption Intensity (By Revenue) | Tonne/Revenue (HKD million) | 0.89 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Employees Aged 30-50 | employees | 108 |
| Number of Employees Aged Above 50 | employees | 8 |
| Number of Employees Aged Below 30 | employees | 21 |
| Number of Employees in Hong Kong | employees | 13 |
| Number of Employees in Hong Kong and Mainland China | employees | 137 |
| Number of Employees in Mainland China | employees | 124 |
| Number of Female Employees | employees | 51 |
| Number of General Employees | employees | 101 |
| Number of Junior Management Employees | employees | 18 |
| Number of Male Employees | employees | 86 |
| Number of Middle Management Employees | employees | 18 |
| Number of Total Employees | employees | 137 |
| Percentage of Employees Aged 30-50 | percent | 78.83 |
| Percentage of Employees Aged Above 50 | percent | 5.84 |
| Percentage of Employees Aged Below 30 | percent | 15.33 |
| Percentage of Employees in Hong Kong | percent | 9.49 |
| Percentage of Employees in Hong Kong and Mainland China | percent | 100 |
| Percentage of Employees in Mainland China | percent | 90.51 |
| Percentage of Female Employees | percent | 37.23 |
| Percentage of Male Employees | percent | 62.77 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 48.4 |
| Turnover Rate of Employees Aged Above 50 | % | 12.5 |
| Turnover Rate of Employees Aged Below 30 | % | 68 |
| Turnover Rate of Employees in Hong Kong | % | 8 |
| Turnover Rate of Employees in Mainland China | % | 53.85 |
| Turnover Rate of Female Employees | % | 54.24 |
| Turnover Rate of Male Employees | % | 46.71 |
| Turnover Rate of Total Employees | % | 49.82 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2021-22 |
|---|---|---|
| Percentage of New Employees Trained | employees | 70 |
| Percentage of Trained Female Employees | % | 37 |
| Percentage of Trained General Employees | % | 74.51 |
| Percentage of Trained Male Employees | % | 63 |
| Percentage of Trained Middle Management | % | 19.61 |
| Percentage of Trained Senior Management | % | 5.88 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2021-22 |
|---|---|---|
| Average Training Hours (Female) | hrs | 5.2 |
| Average Training Hours (General Employees) | hrs | 5 |
| Average Training Hours (General Staff) | hrs | 5 |
| Average Training Hours (Male) | hrs | 3.9 |
| Average Training Hours (Senior Management) | hrs | 1.8 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Total Suppliers | 196 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit |
|---|---|
| Complaint Growth Rate | percent |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2021-22 |
|---|---|---|
| Board Anti-corruption Training Duration | hrs | 6 |
| Number of Directors and Management Attendance for Anti-corruption Training | 7 |