Environmental, Social and Governance Report 2021/2022
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2020/21 | 2021/22 | Report Pages |
|---|---|---|---|---|
| Nitrogen oxides (NOx) emissions | tonnes | 0.697 | 0.602 | 69 |
| Particulate matter (PM) emissions | tonnes | 0.00017 | 0.00016 | 69 |
| Sulphur oxides (SO2) emissions | tonnes | 0.004 | 0.003 | 69 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017/18 | 2018/19 | 2019/20 | 2020/21 | 2021/22 | Report Pages |
|---|---|---|---|---|---|---|---|
| GHG intensity (per million HKD revenue) % change | % | -5 | -8 | -11 | -15 | -24 | 57 |
| Reduction in GHG emissions intensity (per HKD million revenue) from base year 2016/17 as of end of 2021/22 | % | 24 | 14 | ||||
| Scope 1 Direct emissions | tonnes CO2e | 9245 | 9187 | 69 | |||
| Scope 2 Indirect emissions | tonnes CO2e | 35431 | 34210 | 69 | |||
| Total GHG emissions | tonnes CO2e | 44676 | 43397 | 69 | |||
| Total GHG emissions intensity | tonnes CO2e / HKD million revenue | 17.7 | 15.9 | 69 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020/21 | 2021/22 | Report Pages |
|---|---|---|---|---|
| Recycled cardboard | tonnes | 178 | 214 | 69 |
| Recycled food waste | tonnes | 229 | 151 | 69 |
| Recycled waste cooking oil | m³ | 200 | 223 | 69 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 17/18 | 18/19 | 19/20 | 20/21 | 2020/21 | 2021/22 | 21/22 | Report Pages |
|---|---|---|---|---|---|---|---|---|---|
| Electricity consumption - Bakery production line | thousand kWh | N/A | 662381 | 68 | |||||
| Electricity consumption - CFPP | thousand kWh | 5548923 | 5672373 | 68 | |||||
| Electricity consumption - Headquarter | thousand kWh | 453060 | 372250 | 68 | |||||
| Electricity consumption - Restaurant outlets | thousand kWh | 69275536 | 66332604 | 68 | |||||
| Electricity consumption - Total electricity consumption | thousand kWh | 75277519 | 73039608 | 68 | |||||
| Energy intensity (per million HKD revenue) % change | % | -3 | -5 | -7 | 2 | -7 | 61 | ||
| Gaseous fuel consumption - Bakery production line | thousand kWh | N/A | 68 | ||||||
| Gaseous fuel consumption - CFPP | thousand kWh | 3266013 | 2964200 | 68 | |||||
| Gaseous fuel consumption - Restaurant outlets | thousand kWh | 44989717 | 44958519 | 68 | |||||
| Gaseous fuel consumption - Total gaseous fuel consumption | thousand kWh | 48255730 | 47922719 | 68 | |||||
| Petrol gas energy consumption - Headquarter | thousand kWh | 38025 | 42584 | 68 | |||||
| Total energy consumption - Bakery production line | thousand kWh | N/A | 662381 | 68 | |||||
| Total energy consumption - CFPP | thousand kWh | 8814936 | 8636573 | 68 | |||||
| Total energy consumption - Headquarter | thousand kWh | 491265 | 414834 | 68 | |||||
| Total energy consumption - Restaurant outlets | thousand kWh | 114265253 | 111291123 | 68 | |||||
| Total energy consumption - Total energy consumption | thousand kWh | 123571454 | 121004911 | 68 | |||||
| Total energy intensity - Bakery production line | kWh / HKD million revenue | N/A | 242 | 68 | |||||
| Total energy intensity - CFPP | kWh / HKD million revenue | 3490 | 3159 | 68 | |||||
| Total energy intensity - Headquarter | kWh / HKD million revenue | 195 | 152 | 68 | |||||
| Total energy intensity - Restaurant outlets | kWh / HKD million revenue | 45244 | 40706 | 68 | |||||
| Total energy intensity - Total energy intensity | kWh / HKD million revenue | 48929 | 44259 | 68 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020/21 | 2021/22 | Report Pages |
|---|---|---|---|---|
| Reduction in total water consumption intensity (per HKD million revenue) from base year 2016/17 as of end of 2021/22 | 17% | 13 | ||
| Reduction in water consumption intensity per HKD million revenue (from base year 2016/17) | percent | 17 | 10 | |
| Total water consumption intensity | m³ / HKD million revenue | 465 | 497 | 69 |
| Total water usage | m³ | 1172905 | 1360909 | 69 |
| Water consumption intensity % change (per million HKD revenue) - Fairwood | % change from 2016/17 | -17 | 62 | |
| Water consumption intensity Bakery production line | m³ / HKD million revenue | N/A | 0.3 | 69 |
| Water consumption intensity CFPP | m³ / HKD million revenue | 29 | 33 | 69 |
| Water consumption intensity Headquarter | m³ / HKD million revenue | 0.1 | 0.1 | 69 |
| Water usage Bakery production line | m³ | N/A | 918 | 69 |
| Water usage CFPP | m³ | 72430 | 90486 | 69 |
| Water usage Headquarter | m³ | 185 | 262 | 69 |
| Water usage Restaurant outlets | m³ | 1100290 | 1269243 | 69 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2020/21 | 2021/22 | Report Pages |
|---|---|---|---|---|
| Water consumption intensity Restaurant outlets | m³ / HKD million revenue | 436 | 464 | 69 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2020/21 | 2021/22 | Report Pages |
|---|---|---|---|---|
| Environmentally preferable materials (e.g. compostable, paper/wood-based) | tonnes | N/A | 272 | 69 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2020/21 | 2021/22 | Report Pages |
|---|---|---|---|---|
| Age breakdown - 30-50 | 2415 | 2047 | 18 | |
| Age breakdown - 51 or above | 1575 | 2000 | 18 | |
| Age breakdown - Total | 4814 | 4825 | 18 | |
| Age breakdown - Under 30 | 824 | 778 | 18 | |
| Employee by geographical region - Hong Kong | 4814 | 4825 | 19 | |
| Employee by race - Ethnic minority | 309 | 284 | 19 | |
| Employee by race - Local | 4456 | 4541 | 19 | |
| Employee by race - Total | 4814 | 4825 | 19 | |
| Employee category breakdown - Frontline and general staff | 2914 | 2923 | 19 | |
| Employee category breakdown - Middle management | 1869 | 1873 | 19 | |
| Employee category breakdown - Senior management | 31 | 29 | 19 | |
| Employee category breakdown - Total | 4814 | 4825 | 19 | |
| Gender breakdown - Female | 3440 | 3489 | 18 | |
| Gender breakdown - Male | 1374 | 1336 | 18 | |
| Gender breakdown - Total | 4814 | 4825 | 18 | |
| Number of employees aged 30-50 (Hong Kong) | 2047 | 72 | ||
| Number of employees aged over 50 (Hong Kong) | 2000 | 72 | ||
| Number of employees aged under 30 (Hong Kong) | 778 | 72 | ||
| Number of ethnic minority employees (Hong Kong) | 284 | 72 | ||
| Number of female employees (Hong Kong) | 3489 | 72 | ||
| Number of frontline and general staff employees (Hong Kong) | 2923 | 72 | ||
| Number of full-time employees (Hong Kong) | 2832 | 72 | ||
| Number of local employees (Hong Kong) | 4541 | 72 | ||
| Number of male employees (Hong Kong) | 1336 | 72 | ||
| Number of middle management employees (Hong Kong) | 1873 | 72 | ||
| Number of part-time employees (Hong Kong) | 1993 | 72 | ||
| Number of restaurant outlets | 156 | 157 | 70 | |
| Number of senior management employees (Hong Kong) | 29 | 72 | ||
| Total number of employees (Hong Kong) | 4825 | 72 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2021/22 | Report Pages |
|---|---|---|---|
| Average monthly turnover rate (Hong Kong) | 6.8% | 72 | |
| Average monthly turnover rate for employees aged 30-50 (Hong Kong) | 5.1% | 72 | |
| Average monthly turnover rate for employees aged over 50 (Hong Kong) | 6.1% | 72 | |
| Average monthly turnover rate for employees aged under 30 (Hong Kong) | 13.1% | 72 | |
| Average monthly turnover rate for ethnic minority employees (Hong Kong) | 6.0% | 72 | |
| Average monthly turnover rate for female employees (Hong Kong) | 6.0% | 72 | |
| Average monthly turnover rate for local employees (Hong Kong) | 6.9% | 72 | |
| Average monthly turnover rate for male employees (Hong Kong) | 8.9% | 72 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2021/22 | Report Pages |
|---|---|---|---|
| Work-related injuries (Hong Kong) | 153 | 73 |
Lost days due to work injury.
| Indicator | Unit | 2021/22 | Report Pages |
|---|---|---|---|
| Lost days due to work injury (Hong Kong) | 7531 | 73 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2021/22 | Report Pages |
|---|---|---|---|
| Happy Index (employee satisfaction score) | record-high | 10 | |
| Percentage of employees trained (Hong Kong) | 91% | 73 | |
| Percentage of female employees trained (Hong Kong) | 74% | 73 | |
| Percentage of frontline and general staff trained (Hong Kong) | 57% | 73 | |
| Percentage of male employees trained (Hong Kong) | 26% | 73 | |
| Percentage of middle management employees trained (Hong Kong) | 41% | 73 | |
| Percentage of senior management employees trained (Hong Kong) | 2% | 73 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2021/22 | Report Pages |
|---|---|---|---|
| Average training hours (Hong Kong) | hours | 9.3 | 73 |
| Average training hours by employee category: Frontline and general staff (Hong Kong) | hours | 6.8 | 73 |
| Average training hours by employee category: Middle management (Hong Kong) | hours | 15.3 | 73 |
| Average training hours by employee category: Senior management (Hong Kong) | hours | 3.1 | 73 |
| Average training hours by gender: Female (Hong Kong) | hours | 9.3 | 73 |
| Average training hours by gender: Male (Hong Kong) | hours | 9.2 | 73 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
| Indicator | Unit | 2020/21 | 2021/22 | Report Pages |
|---|---|---|---|---|
| Procured food and beverage packaging materials | tonnes | 1575 | 2382 | 69 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2020/21 | 2021/22 |
|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | tonnes | 0.00017 | 0.00016 |
| NOₓ Emissions | tonnes | 0.697 | 0.602 |
| SOₓ Emissions | tonnes | 0.004 | 0.003 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020/21 | 2021/22 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes CO2e | 9245 | 9187 |
| Indirect Energy Emissions (Scope 2) | tonnes CO2e | 35431 | 34210 |
| Total GHG Emissions | tonnes CO2e | 44676 | 43397 |
| Total GHG Emissions Intensity (By Revenue) | tonnes CO2e / HKD million revenue | 17.7 | 15.9 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020/21 | 2021/22 |
|---|---|---|---|
| Non-Hazardous Waste Recycled | tonnes | 407 | 365 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020/21 | 2021/22 |
|---|---|---|---|
| Energy Consumption Intensity (By Revenue) | kWh / HKD million revenue | 48929 | 44259 |
| Purchased Electricity | thousand kWh | 75277519 | 73039608 |
| Total Electricity Consumption Intensity (By Revenue) | kWh / HKD million revenue | 48929 | 44259 |
| Total Energy Consumption | thousand kWh | 123571454 | 121004911 |
| Total Indirect Energy Consumption | thousand kWh | 75277519 | 73039608 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020/21 | 2021/22 |
|---|---|---|---|
| Water Consumption | m³ | 1172905 | 1360909 |
| Water Consumption Intensity (By Revenue) | m³ / HKD million revenue | 465 | 497 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| Energy Consumption Reduction Compared to Last Year | kWh |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2021/22 |
|---|---|---|
| Water Consumption Reduction Compared to Last Year | m³ / HKD million revenue | -28 |
| Water Consumption Reduction Percentage Compared to Last Year | % | -6.42 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2021/22 |
|---|---|---|
| Packaging Materials Consumed | tonnes | 272 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2020/21 | 2021/22 |
|---|---|---|---|
| Number of Employees Aged 30-50 | employees | 2415 | 2047 |
| Number of Employees Aged Above 50 | employees | 1575 | 2000 |
| Number of Employees Aged Below 30 | employees | 824 | 778 |
| Number of Employees in Hong Kong | employees | 4814 | 4825 |
| Number of Female Employees | employees | 3440 | 3489 |
| Number of Full-time Employees | employees | 2832 | |
| Number of General Employees | employees | 2914 | 2923 |
| Number of Male Employees | employees | 1374 | 1336 |
| Number of Middle Management Employees | employees | 1869 | 1873 |
| Number of Part-time Employees | employees | 1993 | |
| Number of Senior Management Employees | employees | 31 | 29 |
| Number of Total Employees | employees | 4814 | 4825 |
| Percentage of Employees Aged 30-50 | % | 50.18 | 42.45 |
| Percentage of Employees Aged Above 50 | % | 32.7 | 41.42 |
| Percentage of Employees Aged Below 30 | % | 17.12 | 16.13 |
| Percentage of Female Employees | % | 71.46 | 72.3 |
| Percentage of Full-time Employees | % | 58.73 | |
| Percentage of General Employees | % | 60.54 | 60.58 |
| Percentage of Male Employees | % | 28.54 | 27.7 |
| Percentage of Middle Management Employees | % | 38.82 | 38.82 |
| Percentage of Part-time Employees | % | 41.27 | |
| Percentage of Senior Management Employees | % | 0.64 | 0.6 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2021/22 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 5.1 |
| Turnover Rate of Employees Aged Above 50 | % | 6.1 |
| Turnover Rate of Employees Aged Below 30 | % | 13.1 |
| Turnover Rate of Employees in Hong Kong | % | 6.8 |
| Turnover Rate of Female Employees | % | 6 |
| Turnover Rate of Male Employees | % | 8.9 |
| Turnover Rate of Total Employees | % | 6.8 |
Lost days due to work injury.
| Standard Indicator | Unit | 2021/22 |
|---|---|---|
| Lost Days Due to Work-related Injuries (Hong Kong) | days | 7531 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2021/22 |
|---|---|---|
| Percentage of Employees Trained | % | 91 |
| Percentage of Trained Female Employees | % | 74 |
| Percentage of Trained General Employees | % | 57 |
| Percentage of Trained Hong Kong Employees | % | 91 |
| Percentage of Trained Male Employees | % | 26 |
| Percentage of Trained Middle Management | % | 41 |
| Percentage of Trained Senior Management | % | 2 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2021/22 |
|---|---|---|
| Average Training Hours (Female) | hours | 9.3 |
| Average Training Hours (General Staff) | hours | 6.8 |
| Average Training Hours (Hong Kong Employees) | hours | 9.3 |
| Average Training Hours (Male) | hours | 9.2 |
| Average Training Hours (Middle Management) | hours | 15.3 |
| Average Training Hours (Senior Management) | hours | 3.1 |
| Average Training Hours per Employee | hours | 9.3 |