Environmental, Social and Governance Report 2021/2022
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | FY2020/2021 | FY2021/2022 | Report Pages |
|---|---|---|---|---|
| GHG emissions intensity | kg/m² | 208.3 | 170.5 | 11 |
| Scope 1 GHG emissions | kgCO2e | 59097 | 60358 | 11 |
| Scope 2 GHG emissions | kgCO2e | 19664976 | 16079246 | 11 |
| Scope 3 GHG emissions | kgCO2e | 13305 | 14318 | 11 |
| Total (Scope 1, 2, 3) GHG emissions | kgCO2e | 19737378 | 16153922 | 11 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | FY2020/2021 | FY2021/2022 | Report Pages |
|---|---|---|---|---|
| General refuse disposed to landfills | kg | 30843 | 42568 | 11 |
| General refuse disposed to landfills intensity | kg/m² | 0.3 | 0.4 | 11 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | FY2020/2021 | FY2021/2022 | Report Pages |
|---|---|---|---|---|
| Recycled waste intensity | kg/m² | 0.5 | 0.3 | 11 |
| Total recycled waste | kg | 51353 | 31266 | 11 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | FY2020/2021 | FY2021/2022 | Report Pages |
|---|---|---|---|---|
| Direct energy consumption | GJ | 43 | 43 | 11 |
| Indirect energy consumption | GJ | 86278 | 88453 | 11 |
| Total energy consumption | GJ | 86321 | 88496 | 11 |
| Total energy consumption intensity | GJ/m² | 0.9 | 0.9 | 11 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | FY2020/2021 | FY2021/2022 | Report Pages |
|---|---|---|---|---|
| Water consumption | m³ | 253297 | 264584 | 11 |
| Water consumption intensity | m³/m² | 2.7 | 2.8 | 11 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| CEM Macau Energy Saving Activity – Excellent Award of Hotel Group B, Grand Emperor Hotel | Excellent Award | 21 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2019-2021 | Report Pages |
|---|---|---|---|
| Macau Environmental Protection Bureau Macao Green Hotel Award – Certificate of Merit, Grand Emperor Hotel | Certificate of Merit | 21 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2020/2021 | 2021 | 2021/2022 | 2022 | Report Pages |
|---|---|---|---|---|---|---|
| Employee age distribution: 26–35 | % | 23 | 23 | 12 | ||
| Employee age distribution: 36–45 | % | 35 | 31 | 12 | ||
| Employee age distribution: 46–55 | % | 23 | 25 | 12 | ||
| Employee age distribution: ≤25 | % | 15 | 16 | 12 | ||
| Employee age distribution: ≥56 | % | 4 | 5 | 12 | ||
| Employee gender distribution: Female | % | 54 | 51 | 12 | ||
| Employee gender distribution: Male | % | 46 | 49 | 12 | ||
| Employee region distribution: Hong Kong | % | 99 | 86 | 12 | ||
| Employee region distribution: Macau | % | 1 | 14 | 12 | ||
| Number of permanent employees (Hong Kong and Macau) | 876 | 12 | ||||
| Number of permanent employees (Macau) | 770 | 12 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | FY2020/2021 | FY2021/2022 | Report Pages |
|---|---|---|---|---|
| Average training hours per employee | hours | 5 | 13 | 18 |
| Total training hours | hours | 3450 | 11363 | 18 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Agoda Customer Review Award - Grand Emperor Hotel | 8.8 | 21 | ||
| Agoda Customer Review Award - The Emperor Hotel | 8.1 | 21 | ||
| Hotels.com Loved by Guests Award - Grand Emperor Hotel | 8.8 | 21 | ||
| Hotels.com Loved by Guests Awards - The Emperor Hotel | 8.2 | 21 | ||
| Tripadvisor Traveler’s Choice - Grand Emperor Hotel | Traveler’s Choice | 21 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Asia Art of Cuisine Society The Best of the Best Masterchef 2020 Recommendation Restaurant: Grand Emperor Court | Recommendation Restaurant | 21 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Booking.com Traveller Review Awards - Grand Emperor Hotel | 8.8 | 21 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | FY2020/2021 | FY2021/2022 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | kgCO2e | 59097 | 60358 |
| Indirect Energy Emissions (Scope 2) | kgCO2e | 19664976 | 16079246 |
| Total GHG Emissions | kgCO2e | 19737378 | 16153922 |
| Total GHG Emissions Intensity (By Area) | kg/m² | 208.3 | 170.5 |
| Total Other Indirect Energy Emissions (Scope 3) | kgCO2e | 13305 | 14318 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | FY2020/2021 | FY2021/2022 |
|---|---|---|---|
| Non-Hazardous Waste Recycled | kg | 51353 | 31266 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020/2021 | 2021/2022 |
|---|---|---|---|
| Energy Consumption Intensity (By Area) | GJ/m² | 0.9 | 0.9 |
| Total Direct Energy Consumption | GJ | 43 | 43 |
| Total Energy Consumption | GJ | 86321 | 88496 |
| Total Indirect Energy Consumption | GJ | 86278 | 88453 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020/2021 | 2021/2022 |
|---|---|---|---|
| Water Consumption | m³ | 253297 | 264584 |
| Water Consumption Intensity | m³/m² | 2.7 | 2.8 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2020/2021 | 2021 | 2021/2022 | 2022 |
|---|---|---|---|---|---|
| Number of Employees in Macau | 770 | ||||
| Number of Total Employees | 876 | ||||
| Percentage of Employees Aged 30-50 | % | 58 | 54 | ||
| Percentage of Employees Aged Above 50 | % | 27 | 30 | ||
| Percentage of Employees Aged Below 30 | % | 15 | 16 | ||
| Percentage of Employees in Hong Kong | % | 99 | 86 | ||
| Percentage of Employees in Macau | % | 1 | 14 | ||
| Percentage of Female Employees | % | 54 | 51 | ||
| Percentage of Male Employees | % | 46 | 49 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit |
|---|---|
| Turnover Rate of Employees Aged 30-50 | percentage |
| Turnover Rate of Employees Aged Above 50 | percentage |
| Turnover Rate of Employees Aged Below 30 | percentage |
| Turnover Rate of Employees in Hong Kong | percentage |
| Turnover Rate of Employees in Macau | percentage |
| Turnover Rate of Female Employees | percentage |
| Turnover Rate of Male Employees | percentage |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit |
|---|---|
| Percentage of Employees Trained | percentage |
| Percentage of Trained Female Employees | percentage |
| Percentage of Trained General Employees | percentage |
| Percentage of Trained Male Employees | percentage |
| Percentage of Trained Senior Management | percentage |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | FY2020/2021 | FY2021/2022 |
|---|---|---|---|
| Average Training Hours per Employee | hours | 5 | 13 |
| Total Training Hours | hours | 3450 | 11363 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Standard Indicator | Unit |
|---|---|
| Percentage of Recalled Products for Safety and Health Reasons |