Sustainability Report 2021/22

Year: 2021
Published: 2022-07-05
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2021/2022 Report Pages
Nitrogen oxides (NOx) emissions - Hong Kong tonnes 6.485 84
Nitrogen oxides (NOx) emissions - Mainland China tonnes 0.365 84
Particulate matter (PM) emissions - Hong Kong tonnes 0.436 84
Particulate matter (PM) emissions - Mainland China tonnes 0.03 84
Sulphur oxides (SOx) emissions - Hong Kong tonnes 0.013 84
Sulphur oxides (SOx) emissions - Mainland China tonnes 0.003 84

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2013/14 2019/20 2020/21 2021/2022 2021/22 Report Pages
GHG Emissions Intensity tonnes CO2e/revenue (RMB'm) 38 36.25 34.48 40.26 77
GHG Emissions Intensity reduction compared with 2013/14 baseline -4.6% -9.3% 5.9% 77
GHG Emissions Scope 1 tonnes CO2e 2522 2398 1975 77
GHG Emissions Scope 2 tonnes CO2e 32783 33702 42111 77
GHG emissions intensity - Hong Kong tonnes CO2e/revenue (HK$'m) 15.23 84
GHG emissions intensity - Mainland China tonnes CO2e/revenue (RMB'm) 40.26 84
Greenhouse Gas (GHG) Emissions Intensity tonnes CO2e/revenue (HK$'m) 23.09 17.48 15.99 15.23 71
Greenhouse Gas (GHG) Emissions Scope 1 tonnes CO2e 19450 16367 16815 71
Greenhouse Gas (GHG) Emissions Scope 2 tonnes CO2e 100686 71828 77261 71
Scope 1 GHG emissions - Hong Kong tonnes CO2e 16815 84
Scope 1 GHG emissions - Mainland China tonnes CO2e 1975 84
Scope 2 GHG emissions - Hong Kong tonnes CO2e 77261 84
Scope 2 GHG emissions - Mainland China tonnes CO2e 42111 84

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021/22 Report Pages
Total amount of recycled oil litres 505664 73

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020/2021 2020/21 2021/2022 2021/22 Report Pages
Food waste - Food processing plants and offices (中央產製中心及辦公室) tonnes 公噸 426 553.3 79
Food waste - Outlets (分店) tonnes 公噸 2548.9 2872.4 79
General waste - Food processing plants and offices (中央產製中心及辦公室) tonnes 公噸 63.9 400.1 79
General waste - Outlets (分店) tonnes 公噸 892.4 1014.1 79
Glass recycled Central Food Processing Plants and Offices Hong Kong tonnes 34 40 85
Glass recycled Central Food Processing Plants and Offices Mainland China tonnes 35.7 85
Metal recycled Central Food Processing Plants and Offices Hong Kong tonnes 113 137 85
Metal recycled Central Food Processing Plants and Offices Mainland China tonnes 31.8 18.8 85
Paper recycled Central Food Processing Plants and Offices Hong Kong tonnes 561 590 85
Paper recycled Central Food Processing Plants and Offices Mainland China tonnes 298 233.3 85
Paper recycled Outlets Mainland China tonnes 397.1 454.8 85
Waste cooking oil recycled Central Food Processing Plants and Offices Hong Kong litres('000) 57.1 56.6 85
Waste cooking oil recycled Central Food Processing Plants and Offices Mainland China litres('000) 8.5 85
Waste cooking oil recycled Outlets Hong Kong litres('000) 429.8 449.1 85
Waste cooking oil recycled Outlets Mainland China litres('000) 130.9 162.9 85

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2019/20 2020/21 2021/2022 2021/22 2024/25 2029/30 Report Pages
GHG Emissions Intensity Target -28% -30% 71
GHG Emissions Intensity Target reduction compared with 2013/14 baseline -13% -15% 77
Performance compared with 2013/14 baseline +4.7% -13.6% -3.5% -13.7% 72, 78
Performance compared with 2013/14 baseline (GHG Emissions) -24.3% -30.7% -34.0% 71

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2020/2021 2021/2022 2021/22 2024/25 2029/30 Report Pages
Food waste recycled Central Food Processing Plants and Offices Hong Kong tonnes 635.2 605 85
Food waste recycled Central Food Processing Plants and Offices Mainland China tonnes 544.3 85
Food waste recycled Outlets Mainland China tonnes 2548.9 2872.4 85
Food waste reduction target (relative to FY2020/21 baseline) % -4 -10 73
Plastic containers saved by using environmentally-friendly alternatives tonnes 87 79
Plastics recycled Central Food Processing Plants and Offices Hong Kong tonnes 80 99 85
Plastics recycled Central Food Processing Plants and Offices Mainland China tonnes 13.3 24.3 85

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2013/14 2019/20 2020/21 2021/2022 2021/22 Report Pages
Electricity consumption kWh ('000) 59316 65031 68262 71, 77
Electricity consumption - Hong Kong kWh ('000) 164502 84
Electricity consumption - Mainland China kWh ('000) 68262 84
Energy Consumption Intensity kWh ('000)/revenue (HK$'m), kWh ('000)/revenue (RMB'm) 47.65 39.62 43.58 40.55 71, 77
Energy consumption intensity - Hong Kong kWh ('000)/revenue (HK$'m) 40.55 84
Energy consumption intensity - Mainland China kWh ('000)/revenue (RMB'm) 71.44 84
Mobile Fuel consumption kWh ('000) 1649 2065 2107 71, 77
Mobile fuel consumption - Hong Kong kWh ('000) 4619 84
Mobile fuel consumption - Mainland China kWh ('000) 2107 84
Stationary Fuel consumption kWh ('000) 9748 8583 7854 71, 77
Stationary fuel consumption - Hong Kong kWh ('000) 81346 84
Stationary fuel consumption - Mainland China kWh ('000) 7854 84

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2013/14 2013/14 Base year 2019/20 2020/2021 2020/21 2021/2022 2021/22 Report Pages
Water Consumption thousand m³ 867 2637 2944 72, 78
Water Consumption Intensity thousand m³/HK$ million revenue, thousand m³/RMB million 0.553 0.85 0.89 0.855 0.82 72, 78
Water consumption Hong Kong m³('000) 2637 2944 85
Water consumption Mainland China m³('000) 895 898 85
Water consumption intensity Hong Kong m³('000)/revenue (HK$'m or RMB'm) 0.478 0.477 85
Water consumption intensity Mainland China m³('000)/revenue (HK$'m or RMB'm) 0.855 0.82 85

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2019/20 2020/21 2021/22 2024/25 2029/30 Report Pages
Energy Consumption Intensity Target -25% -30% 71
Energy Consumption Intensity Target reduction compared with 2013/14 baseline -9% -11% 77
Energy Consumption Intensity reduction compared with 2013/14 baseline -5.5% -5.9% -7.0% 77
Performance compared with 2013/14 baseline (Energy Consumption Intensity) -16.8% -8.5% -14.9% 71

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2024/25 2029/30 Report Pages
Water Consumption Intensity Target -3% -5% 72, 78

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2020/2021 2021/2022 Report Pages
Food and beverage packaging material intensity Hong Kong tonnes/revenue (HK$'m or RMB'm) 0.704 0.691 85
Food and beverage packaging material intensity Mainland China tonnes/revenue (HK$'m or RMB'm) 1.397 85
Total food and beverage packaging material used Hong Kong tonnes 3882 4270 85
Total food and beverage packaging material used Mainland China tonnes 1530 85

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2021/2022 2022 Report Pages
Full-time employees - Hong Kong no. of people 6578 81
Full-time employees - Mainland China no. of people 3594 81
Full-time employees, Female - Hong Kong no. of people 4254 81
Full-time employees, Female - Mainland China no. of people 2130 81
Full-time employees, Male - Hong Kong no. of people 2324 81
Full-time employees, Male - Mainland China no. of people 1464 81
Full-time employees, age 30 or below - Hong Kong no. of people 536 81
Full-time employees, age 30 or below - Mainland China no. of people 1373 81
Full-time employees, age 31–50 - Hong Kong no. of people 3037 81
Full-time employees, age 31–50 - Mainland China no. of people 1786 81
Full-time employees, age 51 or above - Hong Kong no. of people 3005 81
Full-time employees, age 51 or above - Mainland China no. of people 435 81
Number of full-time employees - Mainland China people 3594 49
Number of full-time employees aged 30 or below (Hong Kong, as of 31 March 2022) people 536 43
Number of full-time employees aged 30 or below - Mainland China people 1373 49
Number of full-time employees aged 31–50 (Hong Kong, as of 31 March 2022) people 3037 43
Number of full-time employees aged 31–50 - Mainland China people 1786 49
Number of full-time employees aged 51 or above (Hong Kong, as of 31 March 2022) people 3005 43
Number of full-time employees aged 51 or above - Mainland China people 435 49
Number of full-time female employees (Hong Kong, as of 31 March 2022) people 4254 43
Number of full-time female employees - Mainland China people 2130 49
Number of full-time male employees (Hong Kong, as of 31 March 2022) people 2324 43
Number of full-time male employees - Mainland China people 1464 49
Number of part-time employees - Mainland China people 2270 49
Number of part-time employees aged 30 or below (Hong Kong, as of 31 March 2022) people 832 43
Number of part-time employees aged 30 or below - Mainland China people 897 49
Number of part-time employees aged 31–50 (Hong Kong, as of 31 March 2022) people 1980 43
Number of part-time employees aged 31–50 - Mainland China people 1132 49
Number of part-time employees aged 51 or above (Hong Kong, as of 31 March 2022) people 2700 43
Number of part-time employees aged 51 or above - Mainland China people 241 49
Number of part-time female employees (Hong Kong, as of 31 March 2022) people 4593 43
Number of part-time female employees - Mainland China people 1650 49
Number of part-time male employees (Hong Kong, as of 31 March 2022) people 919 43
Number of part-time male employees - Mainland China people 620 49
Part-time employees - Hong Kong no. of people 5512 81
Part-time employees - Mainland China no. of people 2270 81
Part-time employees, Female - Hong Kong no. of people 4593 81
Part-time employees, Female - Mainland China no. of people 1650 81
Part-time employees, Male - Hong Kong no. of people 919 81
Part-time employees, Male - Mainland China no. of people 620 81
Part-time employees, age 30 or below - Hong Kong no. of people 832 81
Part-time employees, age 30 or below - Mainland China no. of people 897 81
Part-time employees, age 31–50 - Hong Kong no. of people 1980 81
Part-time employees, age 31–50 - Mainland China no. of people 1132 81
Part-time employees, age 51 or above - Hong Kong no. of people 2700 81
Part-time employees, age 51 or above - Mainland China no. of people 241 81
Total number of full-time employees (Hong Kong, as of 31 March 2022) people 6578 43
Total number of part-time employees (Hong Kong, as of 31 March 2022) people 5512 43

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2021/2022 2022 Report Pages
Average monthly turnover for employees aged 30 or below (Hong Kong, as of 31 March 2022) % 11.60 43
Average monthly turnover for employees aged 31–50 (Hong Kong, as of 31 March 2022) % 4.77 43
Average monthly turnover for employees aged 51 or above (Hong Kong, as of 31 March 2022) % 4.70 43
Average monthly turnover for female employees (Hong Kong, as of 31 March 2022) % 5.19 43
Average monthly turnover for male employees (Hong Kong, as of 31 March 2022) % 6.67 43
Average monthly turnover rate - Hong Kong % 5.58% 81
Average monthly turnover rate - Mainland China % 4.73% 81
Average monthly turnover rate - employees aged 30 or below - Mainland China % 7.46 49
Average monthly turnover rate - employees aged 31–50 - Mainland China % 3.04 49
Average monthly turnover rate - employees aged 51 or above - Mainland China % 3.28 49
Average monthly turnover rate - female employees - Mainland China % 3.99 49
Average monthly turnover rate - male employees - Mainland China % 5.97 49
Average monthly turnover rate, Female - Hong Kong % 5.19% 81
Average monthly turnover rate, Female - Mainland China % 3.99% 81
Average monthly turnover rate, Male - Hong Kong % 6.67% 81
Average monthly turnover rate, Male - Mainland China % 5.97% 81
Average monthly turnover rate, age 30 or below - Hong Kong % 11.60% 81
Average monthly turnover rate, age 30 or below - Mainland China % 7.46% 81
Average monthly turnover rate, age 31–50 - Hong Kong % 4.77% 81
Average monthly turnover rate, age 31–50 - Mainland China % 3.04% 81
Average monthly turnover rate, age 51 or above - Hong Kong % 4.70% 81
Average monthly turnover rate, age 51 or above - Mainland China % 3.28% 81

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2020/2021 2021/2022 Report Pages
Outlets that recorded zero injuries (Hong Kong) % 71 76.84 82
Outlets that recorded zero injuries (Mainland China) % 84 82

Lost days due to work injury.

Indicator Unit 2020/2021 2021/2022 2022 Report Pages
Lost day - Mainland China No. of days 950 47
Lost day rate - Mainland China % 0.044 47
Lost days (Hong Kong) no. of days 11598 10546 82
Lost days (Mainland China) no. of days 416 950 82
Lost days rate (Hong Kong) % 0.08 0.24 82
Lost days rate (Mainland China) % 0.023 0.044 82

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2022 Report Pages
Employees attended OSH training - Mainland China % 68 47

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2020/2021 2021/2022 2022 Report Pages
Employees trained - Female - Mainland China % 66 47
Employees trained - General staff and frontline staff - Mainland China % 69 47
Employees trained - Male - Mainland China % 79 47
Employees trained - Middle management - Mainland China % 95 47
Employees trained - Senior management - Mainland China % 100 47
Percentage of employee trained - Female (Hong Kong) % 100 100 82
Percentage of employee trained - Female (Mainland China) % 66 82
Percentage of employee trained - General staff and frontline staff (Hong Kong) % 99 100 82
Percentage of employee trained - General staff and frontline staff (Mainland China) % 69 82
Percentage of employee trained - Male (Hong Kong) % 98 100 82
Percentage of employee trained - Male (Mainland China) % 79 82
Percentage of employee trained - Middle management (Hong Kong) % 99 100 82
Percentage of employee trained - Middle management (Mainland China) % 31 95 82
Percentage of employee trained - Senior management (Hong Kong) % 100 100 82
Percentage of employee trained - Senior management (Mainland China) % 75 100 82

The average training hours completed per employee by gender and employee category.

Indicator Unit 2020/2021 2021/2022 2022 Report Pages
Average training hours completed per employee - Female - Mainland China Hours 144 47
Average training hours completed per employee - General staff and frontline staff - Mainland China Hours 147 47
Average training hours completed per employee - Male - Mainland China Hours 135 47
Average training hours completed per employee - Middle management - Mainland China Hours 71 47
Average training hours completed per employee - Senior management - Mainland China Hours 51 47
Average training hours per employee - Female (Hong Kong) hours 34 82 82
Average training hours per employee - Female (Mainland China) hours 144 82
Average training hours per employee - General staff and frontline staff (Hong Kong) hours 34 83 82
Average training hours per employee - General staff and frontline staff (Mainland China) hours 147 82
Average training hours per employee - Male (Hong Kong) hours 33 78 82
Average training hours per employee - Male (Mainland China) hours 135 82
Average training hours per employee - Middle management (Hong Kong) hours 26 59 82
Average training hours per employee - Middle management (Mainland China) hours 15 71 82
Average training hours per employee - Senior management (Hong Kong) hours 7 13 82
Average training hours per employee - Senior management (Mainland China) hours 22 51 82

The types of emissions and respective emissions data.

Standard Indicator Unit 2021/2022
Airborne Particulate Matter (PM) Emissions tonnes 0.466
NOₓ Emissions tonnes 6.85
SOₓ Emissions tonnes 0.016

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2013/14 2019/20 2020/21 2021/2022 2021/22
Direct GHG Emissions (Scope 1) tonnes CO2e 19450 2398 1975 16815
Indirect Energy Emissions (Scope 2) tonnes CO2e 100686 71828 42111 42111
Total GHG Emissions tonnes CO2e 120136 88195 94076 94076
Total GHG Emissions Intensity (By Revenue) tonnes CO2e/revenue (RMB'm) 38 36.25 15.99 40.26

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021/22
Hazardous Waste Recycled litres 505664

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020/2021 2020/21 2021/2022 2021/22
Glass Waste tonnes 34 75.7
Non-Hazardous Waste (Kitchen Waste) tonnes 2974.9 3425.7
Non-Hazardous Waste (Office Waste) tonnes 956.2 1414.3
Non-Hazardous Waste Disposed tonnes 3930.2 4840
Non-Hazardous Waste Recycled tonnes 1434.9 1479.6
Paper Waste tonnes 1256.1 1278.1

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2019/20 2020/21 2021/22 2024/25 2029/30
GHG Emissions Reduction Percentage Compared to Last Year % -24.3 -30.7 -34
Target Reduction in GHG Intensity Percentage by 2030 Compared to 2018 % -13 -15

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit 2024/25 2029/30
Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year % -4 -10

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2013/14 2019/20 2020/21 2021/2022 2021/22
Energy Consumption Intensity (By Revenue) kWh ('000)/revenue (HK$'m) 76.82 72.6 72.28 71.44 71.44
Total Direct Energy Consumption kWh ('000) 105746 93421 95926 95926
Total Energy Consumption kWh ('000) 338150 315375 328690 328690
Total Indirect Energy Consumption kWh ('000) 232404 221954 232764 232764

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2013/14 2013/14 Base year 2019/20 2020/21 2021/22
Water Consumption thousand m³ 4161 3532 3842
Water Consumption Intensity (By Revenue) thousand m³/RMB million 0.553 0.85 0.89 0.855 0.477

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2024/25 2029/30
Target Water Consumption Reduction Percentage Compared to Last Year % -3 -25

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2020/2021 2021/2022
Packaging Material Intensity (By Revenue) tonnes/revenue (HK$'m or RMB'm) 0.704 0.691
Packaging Materials Consumed tonnes 3882 1530

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2022
Number of Employees Aged 30-50 people 7935
Number of Employees Aged Above 50 people 4381
Number of Employees Aged Below 30 people 3638
Number of Employees in Hong Kong people 12090
Number of Employees in Hong Kong and Mainland China people 17954
Number of Employees in Mainland China people 5864
Number of Female Employees people 6383
Number of Full-time Employees people 6578
Number of Full-time Employees (Female) people 6384
Number of Full-time Employees (Male) people 3788
Number of Male Employees people 3243
Number of Part-time Employees people 5512
Number of Part-time Employees (Female) people 6243
Number of Part-time Employees (Male) people 1539

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2021/2022 2022
Turnover Rate of Employees Aged 30-50 % 4.77 4.77
Turnover Rate of Employees Aged Above 50 % 4.7 4.7
Turnover Rate of Employees Aged Below 30 % 11.6 11.6
Turnover Rate of Employees in Hong Kong % 5.58
Turnover Rate of Employees in Mainland China % 4.73 4.73
Turnover Rate of Female Employees % 5.19 5.19
Turnover Rate of Male Employees % 6.67 6.67

Lost days due to work injury.

Standard Indicator Unit 2020/2021 2021/2022 2022
Lost Days Due to Work-related Injuries no. of days 12014 11496
Lost Days Due to Work-related Injuries (Hong Kong) no. of days 11598 10546
Lost Days Due to Work-related Injuries (Mainland China) no. of days 416 950 950

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2022
Participation Rate of Safety Training % 68

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2020/2021 2021/2022 2022
Percentage of Trained Female Employees % 100 100 66
Percentage of Trained General Employees % 99 100 69
Percentage of Trained Male Employees % 98 100 79
Percentage of Trained Middle Management % 99 100 95
Percentage of Trained Senior Management % 100 100 100

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2020/2021 2021/2022 2022
Average Training Hours (Female) Hours 34 82 144
Average Training Hours (General Staff) Hours 34 147 147
Average Training Hours (Hong Kong Employees) hours 34 82
Average Training Hours (Mainland China Employees) Hours 144 144
Average Training Hours (Male) Hours 33 78 135
Average Training Hours (Middle Management) Hours 26 71 71
Average Training Hours (Senior Management) Hours 7 13 51