2021 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| GHG emission density | kgCO2e/square meter | 7.11 | 43 |
| Indirect GHG emissions (CO2e) | tonnes | 15917.61 | 43 |
| Total GHG emissions (CO2e) | tonnes | 15917.61 | 43 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Electricity consumption density | kWh/square meter | 11.65 | 43 |
| Total electricity consumption | kWh | 26090161.61 | 43 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Total water consumption | cubic meters | 482403.08 | 43 |
| Water consumption density | cubic meters/square meter | 0.22 | 43 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Gross floor area (GFA) under management | 000 sq.m. | 9168 | 6 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| 30-50 years old | 379 | 55 | |
| Annual growth rate of gross profit | % | 47.1 | 6 |
| Below 30 years old | 190 | 55 | |
| Female employee (person) | person | 398 | 55 |
| Gender distribution of employees (female) | % | 58 | 30 |
| Gender distribution of employees (male) | % | 42 | 30 |
| General employee | 588 | 55 | |
| Male employee (person) | person | 293 | 55 |
| Middle management layer | 51 | 55 | |
| Minority people (person) | person | 12 | 55 |
| More than 50 years old | 122 | 55 | |
| Number of cleaning and greening personnel | 23 | 56 | |
| Number of customer service staff | 286 | 56 | |
| Number of employees (person) | person | 691 | 55 |
| Number of employees with 1-3 years working | 268 | 56 | |
| Number of employees with 3-5 years working | 60 | 56 | |
| Number of employees with 5-10 years working | 43 | 56 | |
| Number of employees with more than 10 years working | 9 | 56 | |
| Number of employees within 1 year working | 311 | 56 | |
| Number of female employees | employees | 398 | 30 |
| Number of full-time employees who are ethnic minorities | employees | 12 | 30 |
| Number of full-time employees who are physically challenged | employees | 3 | 30 |
| Number of interns | interns | 3 | 30 |
| Number of internships (person) | person | 3 | 55 |
| Number of maintenance personnel | 151 | 56 | |
| Number of male employees | employees | 293 | 30 |
| Number of managed projects | 58 | 6 | |
| Number of management personnel | 103 | 56 | |
| Number of other personnel | 86 | 56 | |
| Number of personnel for keeping order | 42 | 56 | |
| People with disabilities (person) | person | 3 | 55 |
| Primary management personnel | 38 | 55 | |
| Promotion of general employee | 33 | 57 | |
| Promotion of middle management personnel (persons) | persons | 4 | 57 |
| Promotion of primary management personnel (persons) | persons | 16 | 57 |
| Promotion of senior management personnel (persons) | persons | 2 | 57 |
| Regional distribution of employees - Anhui | 143 | 55 | |
| Regional distribution of employees - Guangxi | 46 | 55 | |
| Regional distribution of employees - Henan | 56 | 55 | |
| Regional distribution of employees - Jiangsu | 40 | 55 | |
| Regional distribution of employees - Jiangxi | 15 | 55 | |
| Regional distribution of employees - Other regions | 103 | 55 | |
| Regional distribution of employees - Zhejiang | 288 | 55 | |
| Senior management layer | 14 | 55 | |
| Total number of employees | employees | 691 | 30 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Employee turnover rate (30-50 years old) | % | 45.6 | 30 |
| Employee turnover rate (above 50 years old) | % | 9.33 | 30 |
| Employee turnover rate (below 30 years old) | % | 45.07 | 30 |
| Female employee turnover rate | % | 64.79 | 30 |
| Male employee turnover rate | % | 35.21 | 30 |
| Number of employee turnover | 568 | 56 | |
| Number of personnel retained (person) | person | 3 | 55 |
| Turnover rate of employees above 50 years old | 9.33% | 56 | |
| Turnover rate of employees below 30 years old | 45.07% | 56 | |
| Turnover rate of employees between 30 and 50 years old | 45.60% | 56 | |
| Turnover rate of employees in Anhui | 16.02% | 56 | |
| Turnover rate of employees in Guangxi | 10.56% | 56 | |
| Turnover rate of employees in Henan | 6.34% | 56 | |
| Turnover rate of employees in Jiangsu | 6.17% | 56 | |
| Turnover rate of employees in Jiangxi | 3.87% | 56 | |
| Turnover rate of employees in Zhe Jiang | 41.90% | 56 | |
| Turnover rate of employees in other regions | 15.14% | 56 | |
| Turnover rate of female employees | 64.79% | 56 | |
| Turnover rate of male employees | 35.21% | 56 |
Lost days due to work injury.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of working days of person injured on duty | days | 60 | 58 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Percentage of female employees trained | % | 96.23% | 35 |
| Percentage of female employees training (%) | % | 96.23% | 57 |
| Percentage of grassroots employee training (%) | % | 87.46% | 57 |
| Percentage of grassroots employees trained | % | 87.46% | 35 |
| Percentage of male employees trained | % | 100.00% | 35 |
| Percentage of male employees training (%) | % | 100.00% | 57 |
| Percentage of middle management employee training (%) | % | 100.00% | 57 |
| Percentage of middle management members trained | % | 100.00% | 35 |
| Percentage of senior management employee training (%) | % | 52.67% | 57 |
| Percentage of senior management members trained | % | 52.67% | 35 |
| Promotion of employee (person) | person | 55 | 57 |
| Total number of female employees trained | person | 383 | 35 |
| Total number of female employees training (persons) | persons | 383 | 57 |
| Total number of grassroots employee training (persons) | persons | 509 | 57 |
| Total number of grassroots employees trained | person | 528 | 35 |
| Total number of male employees trained | person | 293 | 35 |
| Total number of male employees training (persons) | persons | 293 | 57 |
| Total number of primary and middle management employee training (persons) | persons | 146 | 57 |
| Total number of primary and middle management members trained | person | 146 | 35 |
| Total number of senior management employee training (persons) | persons | 17 | 57 |
| Total number of senior management members trained | person | 17 | 35 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Average trained hours of female employee | hour | 95.5 | 35 |
| Average trained hours of grassroots employees | hour | 95.5 | 35 |
| Average trained hours of male employee | hour | 93.5 | 35 |
| Average trained hours of primary and middle management members | hour | 88.5 | 35 |
| Average trained hours of senior management members | hour | 24 | 35 |
| Per capita training duration for female employee | hours | 95.5 | 58 |
| Per capita training duration for grassroots employee | hours | 95.5 | 58 |
| Per capita training duration for male employee (hours) | hours | 93.5 | 57 |
| Per capita training duration for primary and middle management employee | hours | 88.5 | 58 |
| Per capita training duration for senior management employee | hours | 24 | 58 |
Number of suppliers by geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of suppliers | units | 504 | 58 |
| Number of suppliers in Anhui | 78 | 58 | |
| Number of suppliers in Hangzhou Zhejiang | 310 | 58 | |
| Number of suppliers in Huzhou Zhejiang | 4 | 58 | |
| Number of suppliers in Jiangsu | 21 | 58 | |
| Number of suppliers in Jinhua Zhejiang | 10 | 58 | |
| Number of suppliers in Ningbo Zhejiang | 11 | 58 | |
| Number of suppliers in Shanghai | 20 | 58 | |
| Number of suppliers in Zhoushan Zhejiang | 50 | 58 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Gross profit | RMB'000 | 114541 | 6 |
| Gross profit annual growth rate | % | 5.9 | 6 |
| Revenue from community value-added service | RMB'000 | 35698 | 6 |
| Revenue from community value-added service as percentage of total revenue | % | 11.3 | 6 |
| Revenue from other businesses | RMB'000 | 17687 | 6 |
| Revenue from other businesses as percentage of total revenue | % | 5.6 | 6 |
| Revenue from property management service | RMB'000 | 172415 | 6 |
| Revenue from property management service as percentage of total revenue | % | 54.5 | 6 |
| Revenue from value-added service to non-property owners | RMB'000 | 90437 | 6 |
| Revenue from value-added service to non-property owners as percentage of total revenue | % | 28.6 | 6 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Annual Revenue | RMB'000 | 316237 | 6 |
| Annual Revenue growth rate | % | 23.2 | 6 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Indirect Energy Emissions (Scope 2) | tonnes | 15917.61 |
| Total GHG Emissions | tonnes | 15917.61 |
| Total GHG Emissions Intensity (By Area) | kgCO2e/square meter | 7.11 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Grid Electricity Consumption | kWh | 26090161.61 |
| Grid Purchased Electricity Intensity (By Area) | kWh/square meter | 11.65 |
| Purchased Electricity | kWh | 26090161.61 |
| Purchased Electricity Intensity (By Area) | kWh/square meter | 11.65 |
| Total Electricity Consumption Intensity (By Area) | kWh/square meter | 11.65 |
| Total Indirect Energy Consumption | kWh | 26090161.61 |
| Total Purchased Energy | kWh | 26090161.61 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Water Consumption | cubic meters | 482403.08 |
| Water Consumption Intensity (By Revenue) | cubic meters/square meter | 0.22 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Employees Aged 30-50 | 379 | |
| Number of Employees Aged Above 50 | 122 | |
| Number of Employees Aged Below 30 | 190 | |
| Number of Female Employees | employees | 398 |
| Number of General Employees | 588 | |
| Number of Interns | interns | 3 |
| Number of Male Employees | employees | 293 |
| Number of Middle Management Employees | 51 | |
| Number of Senior Management Employees | 14 | |
| Number of Total Employees | employees | 691 |
| Percentage of Female Employees | % | 58 |
| Percentage of Male Employees | % | 42 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 45.6 |
| Turnover Rate of Employees Aged Above 50 | % | 9.33 |
| Turnover Rate of Employees Aged Below 30 | % | 45.07 |
| Turnover Rate of Female Employees | % | 64.79 |
| Turnover Rate of Male Employees | % | 35.21 |
Lost days due to work injury.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Lost Days Due to Work-related Injuries | days | 60 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Percentage of Trained Female Employees | % | 96.23 |
| Percentage of Trained General Employees | % | 87.46 |
| Percentage of Trained Male Employees | % | 100 |
| Percentage of Trained Middle Management | % | 100 |
| Percentage of Trained Senior Management | % | 52.67 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Average Training Hours (Female) | hour | 95.5 |
| Average Training Hours (General Staff) | hour | 95.5 |
| Average Training Hours (Male) | hour | 93.5 |
| Average Training Hours (Middle Management) | hour | 88.5 |
| Average Training Hours (Senior Management) | hour | 24 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Total Suppliers | units | 504 |