ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2021

Year: 2021
Published: 2022-05-31
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2020 2021 Report Pages
Nitrogen oxides emissions Kilogram 440.84 57.11 103
Particulate matter emissions Kilogram 41.76 4.83 103
Sulfur oxides emissions Kilogram 0.17 0.66 103

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 2021 Report Pages
Direct greenhouse gas emissions (scope 1) Tonne 323.18 197.98 439.92 103
Greenhouse gas emission intensity tonnes per million RMB revenue 15.13 11
Greenhouse gas emissions tonnes 41162.38 11
Indirect greenhouse gas emissions (scope 2) Tonne 18285.15 33058.2 40722.46 103
Intensity of greenhouse gas emissions Tonne/millions of revenue (RMB) 17.21 18.91 15.13 103
Scope 2 electricity emission factor (2021) CO2/MWh 0.581 113
Total greenhouse gas emissions Tonne 18608.33 33256.18 41162.38 103

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 2021 Report Pages
Hazardous waste intensity Kilogram/millions of revenue (RMB) 0.63 103
Total hazardous waste Kilogram 1709.62 103
Total waste fluorescent tubes Item/kilogram 31669 23522 994.2 103
Waste batteries Kilogram 482.79 1650.76 508.05 103

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 2021 Report Pages
Non-hazardous waste intensity Tonne/millions of revenue (RMB) 0.24 104
Total non-hazardous waste produced Tonne 641.26 104
Waste printer toner cartridge/ink cartridge Item/kilogram 305 378 207.37 103

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2022 Report Pages
Greenhouse gas (GHG) emission intensity (scope 1&2) reduction target compared with 2021 % -3 78

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2022 Report Pages
Emission intensity of waste (hazardous and non-hazardous waste) reduction target compared with 2021 % -3 78

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 2021 Report Pages
Comprehensive energy consumption MWh 30543.49 39786.47 71880.58 104
Comprehensive energy consumption intensity MWh/millions of revenue (RMB) 28.25 22.63 26.43 104
Contracted area million sq.m. 132 11
Diesel consumption Litre 88043.52 65567.74 86612.51 104
Direct energy consumption MWh 1535.57 750.74 1790.29 104
Electricity purchased MWh 29007.92 39035.73 70090.29 104
Indirect energy consumption MWh 29007.92 39035.73 70090.29 104
Liquefied Petroleum Gas consumption Tonne 21.44 104
Natural gas consumption Ten thousand m³ 2.02 104
Petrol consumption Litre 41072.01 11799.15 47006.62 104
Total energy consumption MWh 71880.58 11

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 2021 Report Pages
Fresh water consumption m³ 3498320.66 104
Reclaimed water consumption (purchased) m³ 2543.16 104
Total water consumption cubic meters, m³ 3252835.13 3890705.62 3500863.82 11, 104
Water consumption intensity m³/millions of revenue (RMB) 3008.26 2212.64 1287.2 104

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2022 Report Pages
Overall energy consumption intensity reduction target compared with 2021 % -5 78

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2022 Report Pages
Water consumption intensity reduction target compared with 2021 % -5 78

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2019 2020 2021 Report Pages
Packaging material density Tonnes/million of revenue N/A N/A N/A 105
Total packaging materials Tonne N/A N/A N/A 105

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2021 Report Pages
Contracted projects 1038 11
Projects under management 901 11

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2019 2020 2021 Report Pages
Area under management million sq.m. 105.5 11
Entry-level staff Headcount 7859 7822 9862 105
Full-time employees Headcount 10268 105
Middle management Headcount 170 276 373 105
Number of employees aged 29 and below Headcount 2689 2104 1912 106
Number of employees aged 29 years old and below persons 1912 54
Number of employees aged 30-49 Headcount 3542 3655 4946 106
Number of employees aged 30-49 years old persons 4946 54
Number of employees aged 50 and above Headcount 1819 2370 3410 106
Number of employees aged 50 years old and above persons 3410 54
Number of employees at the end of the Reporting Period 10268 11
Number of employees from Guangdong Province (Mainland China) Headcount 7644 7663 6092 106
Number of employees from Hong Kong, Macau and Taiwan Headcount 2 4 7 106
Number of employees from Mainland China Headcount 8048 8125 10261 106
Number of employees from outside of Guangdong Province (Mainland China) Headcount 404 462 4169 106
Number of employees promoted internally employees 332 63
Number of female employees Headcount 4825 3247 4248 105
Number of internal vacancies recruited positions 758 63
Number of internal vacancies recruitment rounds rounds 11 63
Number of job positions sorted for talents positions 882 63
Number of male employees Headcount 3225 4882 6020 105
Overall employee satisfaction index 88.88 11
Percentage of female staff % 41.37 54
Senior management Headcount 21 31 33 105
Total assets RMB 3268735000 11
Total number of employees Headcount, persons 8050 8129 10268 54, 105

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2021 Report Pages
Employee turnover rate of Guangdong Province % 42.43 107
Employee turnover rate of outside Guangdong Province % 28.89 107
Internal promotion rate % 44 63
Total employee turnover rate % 38.55 107
Turnover RMB 2719747000 11
Turnover rate for employees aged 29 and below % 50.08 107
Turnover rate for employees aged 30-49 % 36.96 107
Turnover rate for employees aged 50 and above % 29.49 107
Turnover rate for employees in Mainland China % 38.56 107
Turnover rate for female employees % 37.41 107
Turnover rate for male employees % 39.36 107

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2019 2020 2021 Report Pages
Number of work-related fatalities Headcount 1 1 108
Number of work-related injuries Case 39 43 102 108
Rate of work-related fatalities % 0.01% 0.01% 108

Lost days due to work injury.

Indicator Unit 2019 2020 2021 Report Pages
Number of working days lost due to work-related injuries Day 957 889 1143 108

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2021 Report Pages
Number of large-scale emergency drills conducted 6 11
Number of people participating in emergency drills 72000 11
Number of safety inspections 1632 11

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2019 2020 2021 Report Pages
Increase in people evaluated in TCE talent evaluation compared to 2020 people 3137 63
Number of TCE talent evaluation sessions conducted sessions 9 63
Number of people evaluated in TCE talent evaluation people 7318 63
Overall assessment coverage rate in TCE talent evaluation % 35 87 63
Percentage of employees trained 100% 11
Percentage of employees trained to total number of employees % 100 100 108
Percentage of entry-level staff trained % 86.2 96.22 96.05 108
Percentage of female employees trained % 37.4 39.94 41.37 108
Percentage of male employees trained % 62.6 60.06 58.63 108
Percentage of middle management employees trained % 13.5 3.4 3.63 108
Percentage of senior management employees trained % 0.3 0.38 0.32 108

The average training hours completed per employee by gender and employee category.

Indicator Unit 2019 2020 2021 Report Pages
Average training hours for employees Hour 24.58 60.07 42.13 109
Average training hours for entry-level staff Hour 21.87 61.8 42.13 109
Average training hours for female employees Hour 16.25 59.1 42.13 109
Average training hours for male employees Hour 37.04 60.71 42.13 109
Average training hours for middle management Hour 149.21 14.28 42.13 109
Average training hours for senior management Hour 29.19 31.48 42.13 109
Hours of training per capita hours 42.13 11

Number of suppliers by geographical region.

Indicator Unit 2019 2020 2021 Report Pages
Mainland: Number of suppliers in Guangdong Province Entity 109 375 479 109
Mainland: Number of suppliers outside Guangdong Province Entity 31 78 98 109
Total number of suppliers Entity 140 453 577 109

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Indicator Unit 2019 2020 2021 Report Pages
Percentage of total products sold or shipped subject to recalls for safety and health reasons % Not applicable Not applicable Not applicable 110

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2019 2020 2021 Report Pages
Engineering-related complaints Time 2122 1045 2251 110
Number of complaints on services Time 5607 5217 3421 110
Number of praises received from property owners Time - 747 966 110
Number of total complaints received Time 8329 7286 8501 110
Security-related complaints Time 600 1024 2829 110

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2021 Report Pages
Number of directors participated in anti-corruption training Headcount 2 111
Number of staff participated in anti-corruption training Headcount 612 111
Total number of hours of anti-corruption training provided to staff Hour 1224 111
Total number of hours on anti-corruption training provided to directors Hour 6 111

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2019 2020 2021 Report Pages
Cities served 87 11
Investment in arts RMB'000 13.33 112
Number of times assisting in nucleic acid testing sampling over 270000 11
Total investment in charitable donations RMB'000 0.6 391 82.54 112

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2019 2020 2021 Report Pages
Among which, investment in medical care RMB'000 10.4 112
Core net profit attributable to owners of the parent RMB 330500000 11
Investment in community RMB'000 41.79 112
Investment in other areas RMB'000 16.49 112
Investment in poverty alleviation and assistance RMB'000 0.53 112
Statistics on staff participation in community welfare/volunteer services Headcount 51 2613 632 112
Total equity RMB 1933369000 11

The types of emissions and respective emissions data.

Standard Indicator Unit 2020 2021
Airborne Particulate Matter (PM) Emissions Kilogram 41.76 4.83
NOâ‚“ Emissions Kilogram 440.84 57.11
SOâ‚“ Emissions Kilogram 0.17 0.66

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021
Direct GHG Emissions (Scope 1) tonne 323.18 197.98 439.92
Indirect Energy Emissions (Scope 2) tonne 18285.15 33058.2 40722.46
Total GHG Emissions tonne 18608.33 33256.18 41162.38
Total GHG Emissions Intensity (By Revenue) tonne/million RMB revenue 17.21 18.91 15.13

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021
Hazardous Waste (Used Batteries) Kilogram 482.79 1650.76 508.05
Total Hazardous Waste Kilogram 1709.62
Total Hazardous Waste Intensity (By Revenue) Kilogram/millions of revenue (RMB) 0.63

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021
Non-Hazardous Waste Disposed Tonne 641.26
Total Non-Hazardous Waste Intensity (By Revenue) Tonne/millions of revenue (RMB) 0.24

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2022
Target Scope 1 and 2 Emissions Reduction Percentage Compared to Last Year % -3

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit 2022
Target Hazardous Waste Intensity Reduction Percentage Compared to Last Year % -3

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021
Comprehensive Energy Consumption Intensity (By Revenue) MWh/millions of revenue (RMB) 28.25 22.63 26.43
Diesel Fuel Consumption Litre 88043.52 65567.74 86612.51
Gasoline Consumption Litre 41072.01 11799.15 47006.62
LPG Consumption Tonne 21.44
Natural Gas Consumption Ten thousand m³ 2.02
Purchased Electricity MWh 29007.92 39035.73 70090.29
Total Direct Energy Consumption MWh 1535.57 750.74 1790.29
Total Energy Consumption MWh 30543.49 39786.47 71880.58
Total Indirect Energy Consumption MWh 29007.92 39035.73 70090.29

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021
Recycled Water Usage m³ 2543.16
Water Consumption m³ 3252835.13 3890705.62 3500863.82
Water Consumption Intensity (By Revenue) m³/millions of revenue (RMB) 3008.26 2212.64 1287.2

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2022
Target Energy Consumption Reduction Percentage Compared to Last Year % -5

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2022
Target Water Consumption Reduction Percentage Compared to Last Year % -5

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2019 2020 2021
Packaging Material Intensity (By Revenue) Tonnes/million of revenue None None None

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2019 2020 2021
Number of Employees Aged 30-50 Headcount 3542 3655 4946
Number of Employees Aged Above 50 Headcount 1819 2370 3410
Number of Employees Aged Below 30 Headcount 2689 2104 1912
Number of Employees in Hong Kong Headcount 2 4 7
Number of Employees in Mainland China Headcount 8048 8125 10261
Number of Female Employees Headcount 4825 3247 4248
Number of Full-time Employees Headcount 10268
Number of Male Employees Headcount 3225 4882 6020
Number of Middle Management Employees Headcount 170 276 373
Number of Senior Management Employees Headcount 21 31 33
Number of Total Employees Headcount 8050 8129 10268
Percentage of Female Employees % 41.37

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2021
Turnover Rate of Employees Aged 30-50 % 36.96
Turnover Rate of Employees Aged Above 50 % 29.49
Turnover Rate of Employees Aged Below 30 % 50.08
Turnover Rate of Employees in Mainland China % 38.56
Turnover Rate of Female Employees % 37.41
Turnover Rate of Male Employees % 39.36
Turnover Rate of Total Employees % 38.55

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2019 2020 2021
Fatalities Rate as a Result of Work-related Injuries % 0.01 0.01
Fatalities Rate of the Last 3 Years % 0.006666666666666667
Number of Fatalities as a Result of Work-related Injuries Headcount 1 1
Number of Fatalities of the Last 3 Years Headcount 2
Number of Work-related Fatalities Headcount 1 1
Work-related Fatalities Rate % 0.01 0.01

Lost days due to work injury.

Standard Indicator Unit 2019 2020 2021
Lost Days Due to Work-related Injuries Day 957 889 1143

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2021
Number of People Receiving Training on Work Safety 72000
Number of Production Safety Emergency Drills 6

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2019 2020 2021
Percentage of Employees Trained % 86.2 100 100
Percentage of Trained Female Employees % 37.4 39.94 41.37
Percentage of Trained Male Employees % 62.6 60.06 58.63
Percentage of Trained Middle Management % 13.5 3.4 3.63
Percentage of Trained Senior Management % 0.3 0.38 0.32

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2019 2020 2021
Average Training Hours (Female) Hour 16.25 59.1 42.13
Average Training Hours (Male) Hour 37.04 60.71 42.13
Average Training Hours (Middle Management) Hour 149.21 14.28 42.13
Average Training Hours (Senior Management) Hour 29.19 31.48 42.13
Average Training Hours per Employee Hour 24.58 60.07 42.13

Number of suppliers by geographical region.

Standard Indicator Unit 2019 2020 2021
Number of Total Suppliers Entity 140 453 577

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Standard Indicator Unit 2019 2020 2021
Percentage of Recalled Products for Safety and Health Reasons % Not applicable Not applicable Not applicable

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2019 2020 2021
Complaint Growth Rate Percent -12.5 16.7
Number of Products and Service Related Complaints Time 5607 5217 3421
Total Number of Customer Complaints Time 8329 7286 8501

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2021
Number of Directors and Management Attendance for Anti-corruption Training Headcount 2
Number of General Employees Attendance for Anti-corruption Training Headcount 612
Number of People Participated in Ethical Standards and Anti-corruption Training Headcount 614
Total Anti-corruption Training Hours for Directors and Management Hour 6
Total Hours of Anti-corruption Training Hour 1230
Total Hours of Anti-corruption Training for Employees Hour 1224

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2019 2020 2021
Investment in Targeted Poverty Alleviation RMB'000 0.53
Number of Employees Participating in Volunteer Activities Headcount 51 2613 632
Total Social Investment RMB'000 41.79