Environmental, Social and Governance Report 2021
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Nitrogen oxides emissions (kg NOx) | kg NOx | 126 | 132 | 4 |
| Sulphur oxides emissions (kg SOx) | kg SOx | 0.6 | 0.7 | 4 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Direct GHG emissions (tCO2e) | tCO2e | 2042 | 2140 | 4 |
| GHG emission intensity (tCO2e/HK$'m revenue) | tCO2e/HK$'m revenue | 25.9 | 18.6 | 4 |
| Indirect GHG emissions (tCO2e) | tCO2e | 30742 | 25616 | 4 |
| Intensity (tonne /HK$’m revenue) | tonne /HK$’m revenue | 0.179 | 0.185 | 5 |
| Total GHG emissions (tCO2e) | tCO2e | 32784 | 27756 | 4 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Non-hazardous waste intensity (tonne/HK$'m revenue) | tonne/HK$'m revenue | 0.55 | 0.47 | 4 |
| Total non-hazardous waste produced - Food waste (tonne) | tonne | 691 | 701 | 4 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Electricity consumption ('000 kWh) | 000 kWh | 58416 | 63783 | 4 |
| Energy intensity ('000 kWh/HK$'m revenue) | 000 kWh/HK$'m revenue | 53.1 | 48.9 | 4 |
| Total energy consumption ('000 kWh) | 000 kWh | 67142 | 72930 | 4 |
| Towngas consumption ('000 kWh) | 000 kWh | 8726 | 9147 | 4 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Total water consumption (m3) | m3 | 873887 | 683955 | 4 |
| Water consumption - Logistic Centre (m3) | m3 | 70497 | 64886 | 4 |
| Water consumption - Restaurants (m3) | m3 | 803390 | 619069 | 4 |
| Water consumption intensity (m3/HK$'m revenue) | m3/HK$'m revenue | 691 | 458 | 4 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Total packaging material used (tonne) | tonne | 234 | 268 | 5 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Number of employees aged 30-59 | 4250 | 4045 | 6 | |
| Number of employees aged 60 or above | 315 | 365 | 6 | |
| Number of employees below 30 years old | 1234 | 1103 | 6 | |
| Number of female employees (logistics) | 322 | 297 | 6 | |
| Number of female employees (office) | 175 | 208 | 6 | |
| Number of female employees (restaurants) | 2939 | 2732 | 6 | |
| Number of male employees (logistics) | 319 | 296 | 6 | |
| Number of male employees (office) | 109 | 121 | 6 | |
| Number of male employees (restaurants) | 1935 | 1859 | 6 | |
| Total number of employees | 5799 | 5513 | 6 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Average monthly turnover rate (logistics) | 3.19% | 3.77% | 6 | |
| Average monthly turnover rate (office) | 3.01% | 3.25% | 6 | |
| Average monthly turnover rate (restaurants) | 4.69% | 4.99% | 6 | |
| Average monthly turnover rate (total) | 4.59% | 4.75% | 6 |
Lost days due to work injury.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Work injury lost days | days | 2703 | 3623 | 7 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Percentage of employees trained (Female) | 13.7% | 50.2% | 7 | |
| Percentage of employees trained (Male) | 33.3% | 28.3% | 7 | |
| Percentage of employees trained (Middle Management) | 78.5% | 81.2% | 7 | |
| Percentage of employees trained (Senior Management) | 36.4% | 93.2% | 7 | |
| Percentage of employees trained (Total Management) | 76.2% | 85.6% | 7 | |
| Percentage of employees trained (Total) | 20.1% | 42.0% | 7 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Average training hours completed (Female) | hours | 3.8 | 2.1 | 7 |
| Average training hours completed (Male) | hours | 4.2 | 7 | 7 |
| Average training hours completed (Middle Management) | hours | 5.3 | 1.1 | 7 |
| Average training hours completed (Senior Management) | hours | 4.8 | 13.7 | 7 |
| Average training hours completed (Total Management) | hours | 5.3 | 6.1 | 7 |
| Average training hours completed (Total) | hours | 4 | 3.3 | 7 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| NOₓ Emissions | kg NOx | 126 | 132 |
| SOₓ Emissions | kg SOx | 0.6 | 0.7 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 2042 | 2140 |
| Indirect Energy Emissions (Scope 2) | tCO2e | 30742 | 25616 |
| Total GHG Emissions | tCO2e | 32784 | 27756 |
| Total GHG Emissions Intensity (By Revenue) | tCO2e/HK$'m revenue | 25.9 | 18.6 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Non-Hazardous Waste (Kitchen Waste) | tonne | 691 | 701 |
| Total Non-Hazardous Waste Intensity (By Revenue) | tonne/HK$'m revenue | 0.55 | 0.47 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Energy Consumption Intensity (By Revenue) | 000 kWh/HK$'m revenue | 53.1 | 48.9 |
| Grid Electricity Consumption | 000 kWh | 58416 | 63783 |
| Purchased Electricity | 000 kWh | 58416 | 63783 |
| Total Direct Energy Consumption | 000 kWh | 8726 | 9147 |
| Total Energy Consumption | 000 kWh | 67142 | 72930 |
| Total Indirect Energy Consumption | 000 kWh | 58416 | 63783 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Water Consumption | m3 | 873887 | 683955 |
| Water Consumption Intensity (By Revenue) | m3/HK$'m revenue | 691 | 458 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Packaging Materials Consumed | tonne | 234 | 268 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Number of Employees Aged 30-50 | persons | None | None |
| Number of Employees Aged Above 50 | persons | 315 | 365 |
| Number of Employees Aged Below 30 | persons | 1234 | 1103 |
| Number of Female Employees | persons | 3436 | 3237 |
| Number of Male Employees | persons | 2363 | 2279 |
| Number of Total Employees | persons | 5799 | 5513 |
| Percentage of Employees Aged Above 50 | percent | 5.43 | 6.62 |
| Percentage of Employees Aged Below 30 | percent | 21.27 | 20 |
| Percentage of Female Employees | percent | 59.24 | 58.71 |
| Percentage of Male Employees | percent | 40.76 | 41.29 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Turnover Rate of Total Employees | % | 4.59 | 4.75 |
Lost days due to work injury.
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Lost Days Due to Work-related Injuries | days | 2703 | 3623 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Percentage of Employees Trained | % | 20.1 | 42 |
| Percentage of Trained Female Employees | % | 13.7 | 50.2 |
| Percentage of Trained Male Employees | % | 33.3 | 28.3 |
| Percentage of Trained Middle Management | % | 78.5 | 81.2 |
| Percentage of Trained Senior Management | % | 36.4 | 93.2 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Average Training Hours (Female) | hours | 3.8 | 2.1 |
| Average Training Hours (Male) | hours | 4.2 | 7 |
| Average Training Hours (Middle Management) | hours | 5.3 | 1.1 |
| Average Training Hours (Senior Management) | hours | 4.8 | 13.7 |
| Average Training Hours per Employee | hours | 4 | 3.3 |
Number of suppliers by geographical region.
| Standard Indicator | Unit |
|---|---|
| Number of Total Suppliers |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Standard Indicator | Unit |
|---|---|
| Number of Suppliers Participated in CSR Training | suppliers |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Standard Indicator | Unit |
|---|---|
| Percentage of Recalled Products for Safety and Health Reasons | % |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit |
|---|---|
| Number of Complaints Dealt with | |
| Number of Products and Service Related Complaints |