2021 SUSTAINABILITY REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| NOx emissions | kg | 11902.71 | 1809.55 | 357.38 | 149 |
| Number of joint material sampling inspections covering projects | projects | 90 | 68 | ||
| Particulate matter emissions | kg | 1094.26 | 126.96 | 25.08 | 149 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| CO2 emissions per million RMB of revenue | tonnes/million RMB | 1.13 | 1.03 | 0.93 | 149 |
| CO2 equivalent emissions (Scope 1 and 2) | tonnes | 550405.47 | 476922.1 | 489041.13 | 149 |
| CO2 equivalent emissions (Scope 1) | tonnes | 23638.2 | 27178.98 | 23175.91 | 149 |
| CO2 equivalent emissions (Scope 2) | tonnes | 526767.27 | 449743.12 | 465865.22 | 149 |
| SO2 emissions | kg | 29.96 | 14.61 | 12.12 | 149 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Hazardous waste density | tonnes/million RMB | 0.0003 | 0.0001 | 0.0001 | 149 |
| Waste battery | tonnes | 16.32 | 9.54 | 6.72 | 149 |
| Waste cartridges and toners | tonnes | 95.96 | 30.13 | 42.72 | 149 |
| Waste electric devices | tonnes | 21.24 | 10.39 | 9.49 | 149 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Kitchen waste | tonnes | 7967.99 | 3558.62 | 1200.98 | 149 |
| Non-hazardous waste density | tonnes/million RMB | 0.02 | 0.01 | 0.01 | 149 |
| Other office waste | tonnes | 3414.08 | 2497.17 | 3179.46 | 149 |
| Plastic packing bags consumption | tonnes | 42.31 | 220.4 | 150 | |
| Recycled electric devices | tonnes | 4.97 | 12.46 | 5.89 | 149 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|---|---|
| Coal consumption | tonnes | 20482.3 | 153.49 | 271.32 | 150 | ||
| Diesel consumption | liter | 688912.95 | 509916.9 | 210980.22 | 150 | ||
| Direct energy consumption | GJ | 376308.65 | 505429.46 | 371826.83 | 150 | ||
| Electricity purchased | kWh | 498702187.78 | 368592154.42 | 394530688.04 | 150 | ||
| Electricity purchased (for heating) | GJ | 952834.43 | 1212632.83 | 2146064.29 | 150 | ||
| Energy intensity | GJ/million RMB | 6.43 | 6.58 | 7.53 | 150 | ||
| Indirect energy consumption | GJ | 2747635.11 | 2538873.33 | 3565158.84 | 150 | ||
| Liquefied petroleum gas consumption | tonnes | 575.13 | 2597.32 | 251.7 | 150 | ||
| Methanol consumption | tonnes | 175.37 | 150.85 | 41.65 | 149 | ||
| Natural gas consumption | cubic meter | 7623598.15 | 9210813.7 | 8981729.11 | 150 | ||
| Petrol consumption | liter | 1609176.5 | 899774.59 | 824560.36 | 150 | ||
| Solar power generation | kWh | 9854093 | 213333 | 698450.84 | 150 | ||
| Total areas of projects that meet the National Green Building Evaluation Standard | 100000 square meters | 4842 | 15128 | 19959 | 21201 | 22116 | 81 |
| Total energy consumption | GJ | 3123473.76 | 3026527.63 | 3936985.67 | 150 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Water consumption | cubic meter | 42170258.72 | 18794724.7 | 17850923.21 | 150 |
| Water consumption intensity | cubic meter/million RMB | 86.79 | 40.61 | 34.13 | 150 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Energy saved due to renovation of outdated lighting facilities by Country Garden in 2021 | MWh | 500 | 19 |
| Number of hotels with energy-efficiency management platforms implemented | hotels | 46 | 88 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Office paper consumption | tonnes | 707.39 | 553.15 | 319.5 | 149 |
| Package use intensity | tonnes/million RMB | 0.0003 | 0.0005 | 150 | |
| Packing carton consumption | tonnes | 61.46 | 83.06 | 58.73 | 150 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2017 | 2018 | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|---|---|
| Area of National 1-star GB projects | 100000 square meters | 4219 | 11817 | 13282 | 14008 | 14598 | 81 |
| Area of National 2-star GB projects | 100000 square meters | 623 | 3178 | 6495 | 7011 | 7336 | 81 |
| Area of National 3-star GB projects | 100000 square meters | 133 | 182 | 182 | 182 | 81 | |
| Area of green building constructed in 2021 | million square meters | 9.15 | 19 | ||||
| Area of sponge city projects constructed in 2021 | square meters | 8654864 | 19 | ||||
| EIA coverage rate of Country Garden and its construction projects | 100% | 86 | |||||
| Employees participating in internal training sessions on sustainable buildings | employees | 285 | 82 | ||||
| Number of National 1-star GB projects | 192 | 586 | 642 | 674 | 712 | 81 | |
| Number of National 2-star GB projects | 25 | 166 | 225 | 257 | 280 | 81 | |
| Number of National 3-star GB projects | 3 | 5 | 5 | 5 | 81 | ||
| Number of green building in 2021 | 61 | 19 | |||||
| Number of sponge city projects constructed in 2021 | 124 | 19 | |||||
| Total construction area of affordable apartments developed | million square meters | 11.72 | 36 | ||||
| Total number of projects that meet the National Green Building Evaluation Standard | 217 | 755 | 872 | 936 | 997 | 81 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Number of employees aged 31-40 | 35106 | 36841 | 43355 | 152 | |
| Number of employees aged 41-50 | 8191 | 7763 | 8209 | 152 | |
| Number of employees aged ≤30 | 56484 | 47396 | 46915 | 152 | |
| Number of employees aged ≥50 | 2003 | 1899 | 2226 | 152 | |
| Number of employees in Hong Kong, Macao and Taiwan | 38 | 34 | 27 | 152 | |
| Number of employees in Mainland China | 99797 | 92579 | 100179 | 152 | |
| Number of employees overseas | 2549 | 1286 | 499 | 152 | |
| Number of experts selected for Engineering Expert Committee | experts | 62 | 47 | ||
| Number of female employees | 38702 | 34988 | 36898 | 152 | |
| Number of full-time employees | 101784 | 93899 | 100705 | 152 | |
| Number of graduates took position of director for major operation teams (Candidate Program) | graduates | 7 | 47 | ||
| Number of junior employees | 80375 | 75024 | 80085 | 152 | |
| Number of male employees | 63082 | 58911 | 63807 | 152 | |
| Number of middle management employees | 20588 | 18093 | 20015 | 152 | |
| Number of regional companies in hotel sector (data collection scope) | 16 | 16 | 13 | 151 | |
| Number of senior management employees | 821 | 782 | 605 | 152 | |
| Number of subordinate project companies in hotel sector (data collection scope) | 50 | 52 | 52 | 151 | |
| Number of subordinate project companies' office areas, marketing centers and non-outsourcing staff canteens (data collection scope) | 1924 | 1883 | 2123 | 151 | |
| Percentage of employees aged 31-40 | 34.49% | 39.23% | 43.05% | 152 | |
| Percentage of employees aged 41-50 | 8.05% | 8.27% | 8.15% | 152 | |
| Percentage of employees aged ≤30 | 55.49% | 50.48% | 46.59% | 152 | |
| Percentage of employees aged ≥50 | 1.97% | 2.02% | 2.21% | 152 | |
| Percentage of employees in Hong Kong, Macao and Taiwan | 0.04% | 0.04% | 0.03% | 152 | |
| Percentage of employees in Mainland China | 97.46% | 98.55% | 99.48% | 152 | |
| Percentage of employees overseas | 2.50% | 1.37% | 0.49% | 152 | |
| Percentage of female employees | 38.02% | 37.26% | 36.64% | 152 | |
| Percentage of full-time employees | 100% | 100% | 100% | 152 | |
| Percentage of junior employees | 78.96% | 79.90% | 79.52% | 152 | |
| Percentage of male employees | 61.98% | 62.74% | 63.36% | 152 | |
| Percentage of middle management employees | 20.23% | 19.27% | 19.88% | 152 | |
| Percentage of part-time employees | 0% | 0% | 0% | 152 | |
| Percentage of senior management employees | 0.81% | 0.83% | 0.60% | 152 | |
| Recruitment - Age 31–40 | 43355 | 100 | |||
| Recruitment - Age 41–50 | 8209 | 100 | |||
| Recruitment - Age ≤30 | 46915 | 100 | |||
| Recruitment - Age ≥50 | 2226 | 100 | |||
| Recruitment - Gender - Female | 36898 | 100 | |||
| Recruitment - Gender - Male | 63807 | 100 | |||
| Recruitment - Rank - Junior employee | 80085 | 100 | |||
| Recruitment - Rank - Middle management | 20015 | 100 | |||
| Recruitment - Rank - Senior management | 605 | 100 | |||
| Recruitment - Region - Hong Kong, Macao and Taiwan | 27 | 100 | |||
| Recruitment - Region - Mainland of China | 100179 | 100 | |||
| Recruitment - Region - Overseas | 499 | 100 | |||
| Total number of employees | 101784 | 93899 | 100705 | 152 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Employee turnover by age: 31-40 | 3652 | 3305 | 2490 | 153 | |
| Employee turnover by age: 31-40 (percentage) | 42.95% | 46.67% | 51.69% | 153 | |
| Employee turnover by age: 41-50 | 412 | 336 | 242 | 153 | |
| Employee turnover by age: 41-50 (percentage) | 4.85% | 4.75% | 5.03% | 153 | |
| Employee turnover by age: ≤30 | 4388 | 3416 | 2059 | 153 | |
| Employee turnover by age: ≤30 (percentage) | 51.61% | 48.23% | 42.74% | 153 | |
| Employee turnover by age: ≥50 | 51 | 25 | 26 | 153 | |
| Employee turnover by age: ≥50 (percentage) | 0.60% | 0.35% | 0.54% | 153 | |
| Employee turnover by gender: Female | 2429 | 1946 | 1453 | 153 | |
| Employee turnover by gender: Female (percentage) | 28.57% | 27.48% | 30.16% | 153 | |
| Employee turnover by gender: Male | 6074 | 5136 | 3364 | 153 | |
| Employee turnover by gender: Male (percentage) | 71.43% | 72.52% | 69.84% | 153 | |
| Employee turnover by geographical region: Hong Kong, Macao and Taiwan | 19 | 11 | 3 | 153 | |
| Employee turnover by geographical region: Hong Kong, Macao and Taiwan (percentage) | 0.22% | 0.16% | 0.06% | 153 | |
| Employee turnover by geographical region: Mainland China | 7781 | 6701 | 4504 | 153 | |
| Employee turnover by geographical region: Mainland China (percentage) | 91.51% | 94.62% | 93.50% | 153 | |
| Employee turnover by geographical region: Overseas | 703 | 370 | 310 | 153 | |
| Employee turnover by geographical region: Overseas (percentage) | 8.27% | 5.22% | 6.44% | 153 | |
| Employee turnover by rank: Junior employee | 6119 | 5038 | 3412 | 153 | |
| Employee turnover by rank: Junior employee (percentage) | 71.96% | 71.14% | 70.83% | 153 | |
| Employee turnover by rank: Middle management | 2324 | 1990 | 1376 | 153 | |
| Employee turnover by rank: Middle management (percentage) | 27.33% | 28.10% | 28.57% | 153 | |
| Employee turnover by rank: Senior management | 60 | 54 | 29 | 153 | |
| Employee turnover by rank: Senior management (percentage) | 0.71% | 0.76% | 0.60% | 153 | |
| Employee turnover rate | 16.80% | 17.58% | 14.79% | 153 | |
| Total number of employees turnover | 8503 | 7082 | 4817 | 153 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2019 | 2020 | 2021 | 2025 | 2035 | Report Pages |
|---|---|---|---|---|---|---|---|
| Annual accident rate per one million square meters (2025 target) | 0.05 | 106 | |||||
| Annual accident rate per one million square meters (2035 target) | 0.03 | 106 | |||||
| Number of employees who suffered work-related injuries | employees | 3 | 54 | ||||
| Number of work-related injuries (person) | person | 10 | 2 | 3 | 154 |
Lost days due to work injury.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Accident rate per one million square meters (including suppliers and contractors) | 0.05 | 54 | |||
| Lost days due to work injury (days) | days | 1886.5 | 818.5 | 243 | 154 |
| Number of working days lost due to work-related injuries | days | 243 | 54 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of participants in project patrol inspection and delivery evaluation training | people | 15000 | 48 |
| Reasonable rate of safety inspection and rectification | 100% | 54 | |
| Unannounced pile foundation inspection: pile foundation inspection implemented | regions | 100% | 48 |
| Unannounced pile foundation inspection: regions covered | regions | 95% | 48 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| By gender-percentage of female employees trained | % | 37% | 37% | 154 | |
| By gender-percentage of male employees trained | % | 63% | 63% | 154 | |
| By rank-percentage of junior employee trained | % | 80% | 80% | 154 | |
| By rank-percentage of middle management trained | % | 19% | 19% | 154 | |
| By rank-percentage of senior management trained | % | 1% | 1% | 154 | |
| Internal training sessions on sustainable buildings organized by Country Garden Boyi Design Academy | sessions | 22 | 82 | ||
| Number of Nihehe Plan empowerment training sessions (multi-discipline) | sessions | 27 | 47 | ||
| Number of Operational Empowerment Training sessions held | sessions | 43 | 47 | ||
| Number of attendees in offline training sessions | people | 10645 | 48 | ||
| Number of engineers participated in Nihehe Plan empowerment training | engineers | 9203 | 47 | ||
| Number of majors covered by Engineering Expert Committee | majors | 7 | 47 | ||
| Number of offline training sessions organized | sessions | 24 | 48 | ||
| Number of persons attended Candidate Program (Future Engineering Director Class) | persons | 88 | 47 | ||
| Number of project patrol inspection and delivery evaluation training sessions (nationwide) | sessions | 15 | 48 | ||
| Number of special courses shared in Operational Empowerment Training | courses | 66 | 47 | ||
| Number of targeted training sessions (vertical training, all regions) | sessions | 183 | 48 | ||
| Number of training sessions for Candidate Program (Future Engineering Director Class) | sessions | 2 | 47 | ||
| Number of training sessions for Project Leaders | sessions | 10 | 47 | ||
| Satisfaction rate (point) | point | 97.2 | 96.7 | 97.9 | 155 |
| Total number of employees trained (per 10000 persons) | per 10000 persons | 101.42 | 129.7 | 118.56 | 155 |
| Total percentage of employees trained | % | 100% | 100% | 154 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Average training hours | hours | 34.6 | 35.2 | 155 |
| By gender - female employee average training hours | hours | 34.3 | 34.9 | 155 |
| By gender - male employee average training hours | hours | 34.7 | 35.4 | 155 |
| By rank - average training hours of junior employee | hours | 32.3 | 33 | 155 |
| By rank - average training hours of middle-level management | hours | 40 | 41.6 | 155 |
| By rank - average training hours of senior management | hours | 127.8 | 124.7 | 155 |
| Number of persons graduated from Training Course for Project Leaders | persons | 577 | 47 | |
| Total hours of internal training sessions on sustainable buildings | hours | 37 | 82 | |
| Total person-time attended Sky Lecture online training | person-time | 45000 | 47 | |
| Total person-time learning records achieved in Operational Empowerment Training | person-time | 129000 | 47 |
Number of suppliers by geographical region.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Number of business management company office and operation areas (data collection scope) | 8 | 5 | 151 | ||
| Number of regional company office areas in real estate sector (data collection scope) | 81 | 113 | 73 | 151 | |
| Percentage of suppliers | % | 100 | 100 | 156 | |
| Percentage of suppliers Overseas | % | 21.38 | 24.09 | 156 | |
| Percentage of suppliers in Hong Kong, Macao, and Taiwan | % | 1.33 | 1.79 | 156 | |
| Percentage of suppliers in Mainland China | % | 77.29 | 74.12 | 156 | |
| Total number of engineering suppliers | 8578 | 156 | |||
| Total number of engineering suppliers Overseas | 2848 | 156 | |||
| Total number of engineering suppliers in Hong Kong, Macao, and Taiwan | 344 | 156 | |||
| Total number of engineering suppliers in Mainland China | 5386 | 156 | |||
| Total number of material suppliers | 13233 | 156 | |||
| Total number of material suppliers Overseas | 2406 | 156 | |||
| Total number of material suppliers in Hong Kong, Macao, and Taiwan | 47 | 156 | |||
| Total number of material suppliers in Mainland China | 10780 | 156 | |||
| Total number of suppliers | 24238 | 21811 | 156 | ||
| Total number of suppliers Overseas | 5183 | 5254 | 156 | ||
| Total number of suppliers in Hong Kong, Macao, and Taiwan | 322 | 391 | 156 | ||
| Total number of suppliers in Mainland China | 18733 | 16166 | 156 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of national training sessions for all suppliers | sessions | 15 | 68 |
| Number of regions covered by compliance spot checks in supply chain | regions | 48 | 36 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of key projects with compliance spot checks in supply chain | projects | 90 | 36 |
| Number of regions covered by joint material sampling inspection | regions | 48 | 68 |
| Pass rate of compliance spot checks in supply chain | % | 99.2 | 36 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Delivery assessment: coverage of all delivery results of engineering operations | coverage | 100% | 48 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Customer satisfaction rate in community planning and public area facilities (Country Garden) | points increase | 3 | 63 |
| Customer satisfaction rate in complaint handling (Country Garden) | points increase | 3 | 63 |
| Customer satisfaction rate in delivery service (Country Garden) | points increase | 8 | 63 |
| Customer satisfaction rate in housing quality satisfaction (Country Garden) | points increase | 11 | 63 |
| Customer satisfaction rate in landscaping (Country Garden) | points increase | 7 | 63 |
| Customer satisfaction rate in maintenance service (Country Garden) | points increase | 8 | 63 |
| Customer satisfaction rate in property design (Country Garden) | points increase | 6 | 63 |
| Customer satisfaction rate in property service (Country Garden) | points increase | 3 | 63 |
| Number of batches of material management problems detected | batches | 115 | 68 |
| Number of batches of materials with problems detected | batches | 254 | 68 |
| case-closed rate of complaints | 77% | 64 | |
| increase in overall customer satisfaction rate of Country Garden’s hotel business from 2020 | 2.54 | 64 | |
| overall customer satisfaction rate of Country Garden’s hotel business | 96.48 | 64 | |
| percentage of construction and maintenance complaints | 45% | 64 | |
| percentage of property management complaints | 23% | 64 | |
| percentage of sales management complaints | 19% | 64 | |
| total number of complaints | 140000 | 64 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| New patents obtained by Country Garden Boyi Design Academy | patents | 23 | 82 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Joint sampling of materials: problems found urged to correct | problems | 100% | 48 |
| Joint sampling of materials: regions covered | regions | 80% | 48 |
| Number of delivery batches evaluated | batches | 1580 | 48 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Number and percentage of Board members and senior executives taking anti-corruption training | 100% | 100% | 157 | |
| Number and percentage of employees taking anti-corruption training | 100% | 100% | 157 | |
| Number and percentage of employees who signed commitments on anti-corruption policies | 100% | 100% | 157 | |
| Number and percentage of senior executives who signed commitments on anti-corruption | 100% | 100% | 157 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2019-2020 | 2021 | Report Pages |
|---|---|---|---|---|
| 2019-2020 Organization with Outstanding Contribution to Poverty Reduction in Guangdong | Awarded | 147 | ||
| 2021 Chinese Enterprise ESG 'Golden Responsibility Award' (Annual Sustainable Development Award) | Awarded | 147 | ||
| China Charity Awards | Awarded | 147 | ||
| Donation for Flood Control in Henan | 10000 RMB | 2800 | 157 | |
| Donation to Guoqiang Foundation of Shunde District | 10000 RMB | 1000 | 157 | |
| Donation to Guoqiang Science and Technology Fund for Tsinghua University | 10000 RMB | 10000 | 157 | |
| Donation to Huiyan Education Aid Fund | 10000 RMB | 1000 | 157 | |
| Excellent Organization in Fight against Poverty in Guangdong | Awarded | 147 | ||
| Guangdong Province’s 7th Batch of Demonstration Sites for Learning from Lei Feng | Awarded | 147 | ||
| National Advanced Individual in Poverty Alleviation | Awarded | 147 | ||
| Number of influential employer brand activities created | multiple | 36 | ||
| Number of people served by volunteer service activities organized by the Group's Volunteer Association | people | 100000 | 140 | |
| Top 4 of Forbes China Philanthropy List | rank | 4 | 147 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| 630 Donation on Poverty Alleviation Day | 10000 RMB | 35000 | 157 |
| Amount donated to China for poverty alleviation and rural revitalization | RMB | over RMB10 billion | 36 |
| Donation to Beijiao Middle School Commissioned Management Cooperation Project | 10000 RMB | 1771 | 157 |
| Donation to Construction Fund for the New Building of the Chemistry Department of Tsinghua University | 10000 RMB | 2000 | 157 |
| Gold Cup of Hongmian Cup on Guangdong Poverty Alleviation Day | Awarded | 147 | |
| Number of communities participating in volunteer service activities | communities | 1060 | 140 |
| Number of people involved in volunteer service activities organized by the Group's Volunteer Association | people | 40000 | 140 |
| Number of people lifted out of poverty through community programs | people | 490000 | 36 |
| Number of persons benefiting from service programs in Hubei and Guangdong | persons | 560000 | 140 |
| Number of regular volunteer service teams set up | teams | 216 | 140 |
| Number of volunteer service activities carried out | activities | 3306 | 140 |
| Number of volunteer service activities organized by the Group's Volunteer Association | activities | 2185 | 140 |
| Number of volunteer service projects launched | projects | 183 | 140 |
| Number of volunteers participating in service programs in Hubei and Guangdong | volunteers | 34190 | 140 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | kg | 1094.26 | 126.96 | 25.08 |
| NOâ‚“ Emissions | kg | 11902.71 | 1809.55 | 357.38 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes | 23638.2 | 27178.98 | 23175.91 |
| Indirect Energy Emissions (Scope 2) | tonnes | 526767.27 | 449743.12 | 465865.22 |
| Total GHG Emissions | tonnes | 550405.47 | 476922.1 | 489041.13 |
| Total GHG Emissions Intensity (By Revenue) | tonnes/million RMB | 1.13 | 1.03 | 0.93 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Hazardous Waste (Electronic and IT Equipment) | tonnes | 21.24 | 10.39 | 9.49 |
| Hazardous Waste (Used Batteries) | tonnes | 16.32 | 9.54 | 6.72 |
| Total Hazardous Waste Intensity (By Revenue) | tonnes/million RMB | 0.0003 | 0.0001 | 0.0001 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Non-Hazardous Waste (Electronic Waste) | tonnes | 4.97 | 12.46 | 5.89 |
| Non-Hazardous Waste (Kitchen Waste) | tonnes | 7967.99 | 3558.62 | 1200.98 |
| Non-Hazardous Waste (Office Waste) | tonnes | 3414.08 | 2497.17 | 3179.46 |
| Plastic Waste | tonnes | 42.31 | 220.4 | |
| Total Non-Hazardous Waste Intensity (By Revenue) | tonnes/million RMB | 0.02 | 0.01 | 0.01 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Diesel Fuel Consumption | liter | 688912.95 | 509916.9 | 210980.22 |
| Energy Consumption Intensity (By Revenue) | GJ/million RMB | 6.43 | 6.58 | 7.53 |
| Fossil Fuel Consumption | tonnes | 20482.3 | 153.49 | 271.32 |
| Gasoline Consumption | liter | 1609176.5 | 899774.59 | 824560.36 |
| LPG Consumption | tonnes | 575.13 | 2597.32 | 251.7 |
| Natural Gas Consumption | cubic meter | 7623598.15 | 9210813.7 | 8981729.11 |
| Purchased Electricity | kWh | 498702187.78 | 368592154.42 | 394530688.04 |
| Purchased Heating | GJ | 952834.43 | 1212632.83 | 2146064.29 |
| Solar Energy | kWh | 9854093 | 213333 | 698450.84 |
| Total Direct Energy Consumption | GJ | 376308.65 | 505429.46 | 371826.83 |
| Total Energy Consumption | GJ | 3123473.76 | 3026527.63 | 3936985.67 |
| Total Indirect Energy Consumption | GJ | 2747635.11 | 2538873.33 | 3565158.84 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Water Consumption | cubic meter | 42170258.72 | 18794724.7 | 17850923.21 |
| Water Consumption Intensity (By Revenue) | cubic meter/million RMB | 86.79 | 40.61 | 34.13 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Energy Consumption Reduction Compared to Last Year | MWh | 500 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Packaging Material Intensity (By Revenue) | tonnes/million RMB | 0.0003 | 0.0005 | |
| Packaging Materials Consumed | tonnes | 61.46 | 83.06 | 58.73 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Number of Employees Aged 30-50 | persons | 43297 | 44604 | 51564 |
| Number of Employees Aged Above 50 | persons | 2003 | 1899 | 2226 |
| Number of Employees Aged Below 30 | persons | 56484 | 47396 | 46915 |
| Number of Employees in Hong Kong | persons | 38 | 34 | 27 |
| Number of Employees in Mainland China | persons | 99797 | 92579 | 100179 |
| Number of Employees in Overseas | persons | 2549 | 1286 | 499 |
| Number of Female Employees | persons | 38702 | 34988 | 36898 |
| Number of Full-time Employees | persons | 101784 | 93899 | 100705 |
| Number of Junior Management Employees | persons | 80375 | 75024 | 80085 |
| Number of Male Employees | persons | 63082 | 58911 | 63807 |
| Number of Middle Management Employees | persons | 20588 | 18093 | 20015 |
| Number of Senior Management Employees | persons | 821 | 782 | 605 |
| Number of Total Employees | persons | 101784 | 93899 | 100705 |
| Percentage of Employees Aged 30-50 | % | 42.540000000000006 | 47.5 | 51.199999999999996 |
| Percentage of Employees Aged Above 50 | % | 1.97 | 2.02 | 2.21 |
| Percentage of Employees Aged Below 30 | % | 55.49 | 50.48 | 46.59 |
| Percentage of Employees in Hong Kong | % | 0.04 | 0.04 | 0.03 |
| Percentage of Employees in Mainland China | % | 97.46 | 98.55 | 99.48 |
| Percentage of Employees in Overseas | % | 2.5 | 1.37 | 0.49 |
| Percentage of Female Employees | % | 38.02 | 37.26 | 36.64 |
| Percentage of Full-time Employees | % | 100 | 100 | 100 |
| Percentage of Junior Management Employees | % | 78.96 | 79.9 | 79.52 |
| Percentage of Male Employees | % | 61.98 | 62.74 | 63.36 |
| Percentage of Middle Management Employees | % | 20.23 | 19.27 | 19.88 |
| Percentage of Senior Management Employees | % | 0.81 | 0.83 | 0.6 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 47.8 | 51.42 | 56.72 |
| Turnover Rate of Employees Aged Above 50 | % | 0.6 | 0.35 | 0.54 |
| Turnover Rate of Employees Aged Below 30 | % | 51.61 | 48.23 | 42.74 |
| Turnover Rate of Employees in Hong Kong | % | 0.22 | 0.16 | 0.06 |
| Turnover Rate of Employees in Mainland China | % | 91.51 | 94.62 | 93.5 |
| Turnover Rate of Employees in Overseas | % | 8.27 | 5.22 | 6.44 |
| Turnover Rate of Female Employees | % | 28.57 | 27.48 | 30.16 |
| Turnover Rate of Junior Management Employees | % | 71.96 | 71.14 | 70.83 |
| Turnover Rate of Male Employees | % | 71.43 | 72.52 | 69.84 |
| Turnover Rate of Middle Management Employees | % | 27.33 | 28.1 | 28.57 |
| Turnover Rate of Senior Management Employees | % | 0.71 | 0.76 | 0.6 |
| Turnover Rate of Total Employees | % | 16.8 | 17.58 | 14.79 |
Lost days due to work injury.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | days | 1886.5 | 818.5 | 243 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of People Receiving Training on Work Safety | people | 15000 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Percentage of Employees Trained | % | 100 | 100 |
| Percentage of Trained Female Employees | % | 37 | 37 |
| Percentage of Trained General Employees | % | 80 | 80 |
| Percentage of Trained Male Employees | % | 63 | 63 |
| Percentage of Trained Middle Management | % | 19 | 19 |
| Percentage of Trained Senior Management | % | 1 | 1 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Average Training Hours (Female) | hours | 34.3 | 34.9 |
| Average Training Hours (General Staff) | hours | 32.3 | 33 |
| Average Training Hours (Male) | hours | 34.7 | 35.4 |
| Average Training Hours (Middle Management) | hours | 40 | 41.6 |
| Average Training Hours (Senior Management) | hours | 127.8 | 124.7 |
| Average Training Hours per Employee | hours | 34.6 | 35.2 |
| Training Hours of ESG | hours | 37 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Number of Suppliers in Mainland China | 18733 | 16166 | |
| Number of Suppliers in Overseas | 5183 | 5254 | |
| Number of Total Suppliers | 24238 | 21811 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Supplier Social Responsibility Training Sessions | sessions | 15 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Percentage of Recalled Products for Safety and Health Reasons | Not Applicable |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Complaints Handling Rate | % | 77 |
| Total Number of Customer Complaints | 140000 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Patents Granted | patents | 23 |
Description of quality assurance process and recall procedures.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Passing Rate of Third-party Accreditation Performed under the Quality Management System | % | 100 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Anti-corruption Training Coverage among Directors and Management | % | 100 | 100 |
| Coverage Rate of Ethical Standards and Anti-Corruption Training | % | 100 | 100 |
| Coverage of Anti-corruption Training for Employees | % | 100 | 100 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Investment in Education Donation | RMB | 37710000 |
| Investment in Targeted Poverty Alleviation | RMB | 10000000000 |
| Number of Employees Participating in Volunteer Activities | people | 40000 |
| Number of Registered Volunteers | volunteers | 34190 |
| Number of Volunteer Activities Sessions | activities | 3306 |