2021 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Intensity (Scope 1+2+3) | Tonnes of CO2e/FTE | 2.21 | 2.27 | 47 | |
| Petrol - Intensity | '000 kWh/FTE | 0.03 | 0.03 | 48 | |
| Scope 1 emission | Tonnes of CO2e | 14.36 | 13.12 | 47 | |
| Scope 2 emission | Tonnes of CO2e | 2849.08 | 2705.08 | 47 | |
| Scope 3 emission | Tonnes of CO2e | 6.57 | 2.46 | 47 | |
| Target to reduce GHG emissions compared with 2021 level | 3% | 43 | |||
| Total GHG emissions (Scope 1+2+3) | Tonnes of CO2e | 2870.01 | 2720.66 | 47 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Empty Ink Cartridges (Recycled) - Intensity | Pieces/FTE | 0.57 | 0.52 | 47 |
| Empty Ink Cartridges (Recycled) - Total | Pieces | 740 | 616 | 47 |
| General Waste (Disposed) - Intensity | Tonnes/FTE | 0.02 | 0.02 | 47 |
| General Waste (Disposed) - Total | Tonnes | 27.73 | 21.03 | 47 |
| LED Light Tubes (Recycled) - Intensity | Pieces/FTE | 1.28 | 2.52 | 47 |
| LED Light Tubes (Recycled) - Total | Pieces | 1659 | 3013 | 47 |
| Paper (Recycled) - Intensity | Tonnes/FTE | 0.07 | 0.1 | 47 |
| Paper (Recycled) - Total | Tonnes | 94.69 | 114.94 | 47 |
| Plastic (Recycled) - Total | Tonnes | 0.03 | 0.1 | 47 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Electrical Appliances (Recycled) - Intensity | Pieces/FTE | N/A | 1.02 | 47 |
| Electrical Appliances (Recycled) - Total | Pieces | N/A | 1223 | 47 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Diesel Oil - Intensity | '000 kWh/FTE | 0.005 | 0.004 | 48 | |
| Diesel Oil - Total | '000 kWh | 6.13 | 5.05 | 48 | |
| Number of LED lights replaced | pieces | 3013 | 43 | ||
| Petrol - Total | '000 kWh | 42.58 | 39.44 | 48 | |
| Target to reduce electricity consumption compared with 2021 level | 3% | 43 | |||
| Total Direct Energy Consumption - Intensity | '000 kWh/FTE | 0.04 | 0.04 | 48 | |
| Total Direct Energy Consumption - Total | '000 kWh | 48.71 | 44.49 | 48 | |
| Total Indirect Energy Consumption (Purchased Electricity) - Intensity | '000 kWh/FTE | 3.27 | 3.49 | 48 | |
| Total Indirect Energy Consumption (Purchased Electricity) - Total | '000 kWh | 4232.96 | 4170.91 | 48 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Water consumption - Intensity | m³/FTE | 3.43 | 3.47 | 48 |
| Water consumption - Total | m³ | 4444 | 4154 | 48 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Number of long-serving staff (11 years – 20 years) - PBHK | staff | 120 | 34 | |
| Number of long-serving staff (11 years – 20 years) - PFL | staff | 70 | 34 | |
| Number of long-serving staff (11 years – 20 years) - PSL | staff | 4 | 34 | |
| Number of long-serving staff (11 years – 20 years) - WINTON | staff | 1 | 34 | |
| Number of long-serving staff (21 years – 30 years) - PBHK | staff | 45 | 34 | |
| Number of long-serving staff (21 years – 30 years) - PFHL | staff | 3 | 34 | |
| Number of long-serving staff (21 years – 30 years) - PFL | staff | 82 | 34 | |
| Number of long-serving staff (21 years – 30 years) - PSL | staff | 3 | 34 | |
| Number of long-serving staff (31 years and above) - PBHK | staff | 23 | 34 | |
| Number of long-serving staff (31 years and above) - PFL | staff | 21 | 34 | |
| Number of long-serving staff (31 years and above) - WINTON | staff | 1 | 34 | |
| Number of long-serving staff (5 years – 10 years) - PBHK | staff | 91 | 34 | |
| Number of long-serving staff (5 years – 10 years) - PFL | staff | 185 | 34 | |
| Number of long-serving staff (5 years – 10 years) - PSL | staff | 5 | 34 | |
| Number of long-serving staff (5 years – 10 years) - WINTON | staff | 8 | 34 | |
| Total number of long-serving staff | staff | 662 | 34 | |
| Total workforce by employment type and age group - Full-time - 30-50 | No. of staff | 775 | 713 | 49 |
| Total workforce by employment type and age group - Full-time - Above 50 | No. of staff | 300 | 317 | 49 |
| Total workforce by employment type and age group - Full-time - Under 30 | No. of staff | 221 | 173 | 49 |
| Total workforce by employment type and age group - Part-time - Above 50 | No. of staff | 7 | 6 | 49 |
| Total workforce by employment type and age group - Part-time - Under 30 | No. of staff | 1 | 1 | 49 |
| Total workforce by employment type and gender - Full-time - Female | No. of staff | 740 | 708 | 49 |
| Total workforce by employment type and gender - Full-time - Male | No. of staff | 556 | 495 | 49 |
| Total workforce by employment type and gender - Part-time - Female | No. of staff | 1 | 1 | 49 |
| Total workforce by employment type and gender - Part-time - Male | No. of staff | 7 | 6 | 49 |
| Total workforce by employment type and geographical region - Full-time - Hong Kong | No. of staff | 1296 | 1196 | 49 |
| Total workforce by employment type and geographical region - Part-time - Hong Kong | No. of staff | 8 | 7 | 49 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Employee turnover rate by age group - 30-50 | % | 9.29 | 22.58 | 49 |
| Employee turnover rate by age group - Above 50 | % | 9 | 9 | 49 |
| Employee turnover rate by age group - Under 30 | % | 36.2 | 44.77 | 49 |
| Employee turnover rate by gender - Female | % | 12.97 | 19.52 | 49 |
| Employee turnover rate by gender - Male | % | 14.93 | 26.18 | 49 |
| Employee turnover rate by geographical region - Hong Kong | % | 13.81 | 22.24 | 49 |
Lost days due to work injury.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Lost days due to work injury | Days | 12.5 | 50 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Percentage of employees trained by employee category (General Staff/Non-managerial Staff) | % | 98.29 | 50 |
| Percentage of employees trained by employee category (Middle Management/Managerial Staff) | % | 97.67 | 50 |
| Percentage of employees trained by employee category (Senior Management) | % | 83.33 | 50 |
| Percentage of employees trained by gender (Female) | % | 98.3 | 50 |
| Percentage of employees trained by gender (Male) | % | 97.75 | 50 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Average training hours completed per employee by employee category (General Staff/Non-managerial Staff) | Hour | 15.4 | 50 |
| Average training hours completed per employee by employee category (Middle Management/Managerial Staff) | Hour | 21.53 | 50 |
| Average training hours completed per employee by employee category (Senior Management) | Hour | 26.19 | 50 |
| Average training hours completed per employee by gender (Female) | Hour | 16.4 | 50 |
| Average training hours completed per employee by gender (Male) | Hour | 15.85 | 50 |
Number of suppliers by geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of suppliers by geographical region (Hong Kong) | No. | 497 | 50 |
| Number of suppliers by geographical region (Overseas) | No. | 2 | 50 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Reduction in lai see packets produced compared to 2020 | 30% | 29 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of products and service related complaints received | No. | 32 | 50 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| CSR programmes | programmes | 24 | 27 | 29 |
| Donation to The Green Earth for ink cartridge recycling | HKD | 2067 | 43 | |
| Number of partnering NGOs | organisations | 17 | 14 | 29 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Active volunteers | volunteers | 63 | 203 | 29 |
| Unused lai see packets donated under Lai See Reuse and Recycle Program | kg | 31.7 | 29 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | Tonnes of CO2e | 14.36 | 13.12 |
| Indirect Energy Emissions (Scope 2) | Tonnes of CO2e | 2849.08 | 2705.08 |
| Total GHG Emissions | Tonnes of CO2e | 2870.01 | 2720.66 |
| Total GHG Emissions Intensity (By FTE) | Tonnes of CO2e/FTE | 2.21 | 2.27 |
| Total Other Indirect Energy Emissions (Scope 3) | Tonnes of CO2e | 6.57 | 2.46 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Non-Hazardous Waste Disposed | Tonnes | 27.73 | 21.03 |
| Non-Hazardous Waste Recycled | Tonnes | 0.03 | 114.94 |
| Total Non-Hazardous Waste Intensity (By FTE) | Tonnes/FTE | 0.02 | 0.02 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Non-Hazardous Waste Intensity Reduction Compared to Last Year (By FTE) | Pieces/FTE | 1.02 |
| Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year | % | None |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 | 2022 |
|---|---|---|---|---|
| Diesel Fuel Consumption | '000 kWh | 6.13 | 5.05 | |
| Direct Energy Intensity (By FTE) | '000 kWh/FTE | 0.04 | 0.04 | |
| Gasoline Consumption | '000 kWh | 42.58 | 39.44 | |
| Indirect Energy Intensity (By FTE) | '000 kWh/FTE | 3.27 | 3.49 | |
| Target to reduce electricity consumption compared with 2021 level | % | 3 | ||
| Total Direct Energy Consumption | '000 kWh | 48.71 | 44.49 | |
| Total Indirect Energy Consumption | '000 kWh | 4232.96 | 4170.91 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Water Consumption | m³ | 4444 | 4154 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Number of Employees Aged 30-50 | No. of staff | 775 | 713 |
| Number of Employees Aged Above 50 | No. of staff | 307 | 323 |
| Number of Employees Aged Below 30 | No. of staff | 222 | 174 |
| Number of Employees in Hong Kong | No. of staff | 1304 | 1203 |
| Number of Female Employees | No. of staff | 741 | 709 |
| Number of Full-time Employees | No. of staff | 1296 | 1196 |
| Number of Male Employees | No. of staff | 563 | 501 |
| Number of Part-time Employees | No. of staff | 8 | 7 |
| Number of Total Employees | No. of staff | 1304 | 1209 |
| Percentage of Employees Aged 30-50 | % | 59.43 | 58.98 |
| Percentage of Employees Aged Above 50 | % | 23.55 | 26.73 |
| Percentage of Employees Aged Below 30 | % | 17.03 | 14.39 |
| Percentage of Female Employees | % | 56.82 | 58.64 |
| Percentage of Full-time Employees | % | 99.39 | 98.93 |
| Percentage of Male Employees | % | 43.18 | 41.43 |
| Percentage of Part-time Employees | % | 0.61 | 0.58 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 9.29 | 22.58 |
| Turnover Rate of Employees Aged Above 50 | % | 9 | 9 |
| Turnover Rate of Employees Aged Below 30 | % | 36.2 | 44.77 |
| Turnover Rate of Employees in Hong Kong | % | 13.81 | 22.24 |
| Turnover Rate of Female Employees | % | 12.97 | 19.52 |
| Turnover Rate of Male Employees | % | 14.93 | 26.18 |
Lost days due to work injury.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Lost Days Due to Work-related Injuries | Days | 12.5 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Percentage of Trained Female Employees | % | 98.3 |
| Percentage of Trained General Employees | % | 98.29 |
| Percentage of Trained Male Employees | % | 97.75 |
| Percentage of Trained Middle Management | % | 97.67 |
| Percentage of Trained Senior Management | % | 83.33 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Average Training Hours (Female) | Hour | 16.4 |
| Average Training Hours (General Staff) | Hour | 15.4 |
| Average Training Hours (Male) | Hour | 15.85 |
| Average Training Hours (Middle Management) | Hour | 21.53 |
| Average Training Hours (Senior Management) | Hour | 26.19 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Suppliers in Hong Kong | No. | 497 |
| Number of Suppliers in Overseas | No. | 2 |
| Number of Total Suppliers | No. | 499 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Products and Service Related Complaints | No. | 32 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Number of Registered Volunteers | volunteers | 63 | 203 |