2021 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Carbon emissions saved by green office charity project | tonnes | 238.66 | 11 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Greenhouse gas emission reduction target (Scope 1 and Scope 2 emissions) | Carbon Peak by 2030 and Carbon Neutrality by 2060 | 33 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Percentage of food waste and hazardous waste from office operations disposed to qualified organizations | percent | 100% | 43 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Percentage of completed projects that applied renewable energy technology | percent | 50% | 37 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2022–2025 | Report Pages |
|---|---|---|---|---|---|
| Target reduction in water consumption per square meter in administrative office area | percent | 9% | 43 | ||
| Targeted increase in water recycling per 10000 sq.m. during construction compared to 2021 | 10% | 41 | |||
| Targeted reduction in water consumption per 10000 sq.m. during construction compared to 2021 | 10% | 41 | |||
| Total water saved by operational commercial projects | tons | 12721 | 42 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Energy saving target for commercial projects (cost of energy consumption in public area vs. industry benchmark for shopping malls) | % | -4.3 | 42 | |
| Group target for shopping mall energy cost | RMB/sq.m. | 66 | 42 | |
| Percentage of new projects that used renewable energy technology | percent | 67% | 37 | |
| Total electricity saved by operational commercial projects | kWh | 442000 | 42 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Water saving target for commercial projects | tons of water per sq.m. | 0.6 | 42 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Application percentage of prefabricated buildings in new projects | 82.6% | 6 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Certified green building completed | projects | 34 | 6 |
| Certified green building completed as percentage of total number of completed projects | 20.4% | 6 | |
| GFA that meets green building standard | sq.m. | 16155760 | 37 |
| Green building area completed | sq.m. | 16155760 | 6 |
| Green building area completed as percentage of total completed GFA | 76.8% | 6 | |
| National honors obtained | 4 | 28 | |
| Number of projects certified as LEED Gold | projects | 2 | 37 |
| Number of projects certified as Two-star Green Building | projects | 34 | 37 |
| Number of projects certified as WELL Gold | projects | 1 | 37 |
| Number of trees planted at the CIFI Forest | trees | 35000 | 11 |
| Number of trees planted for public welfare through green office charity project | trees | 24000 | 11 |
| Percentage of completed projects certified as Two-star Green Building | percent | 20.4% | 37 |
| Percentage of total completed GFA that meets green building standard | percent | 76.8% | 37 |
| Proportion of new design projects incorporating sponge city design at CIFI | % | 80 | 36 |
| Proportion of new projects using prefabricated buildings | % | 82.6 | 39 |
| Total completed gross floor area (GFA) of projects | sq.m. | 21048600 | 37 |
| Total number of projects completed by the Group | projects | 167 | 37 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Employee participation rate in listening campaign | % | 45% | 29 |
| Fortune China 500 Ranking | rank | 159 | 12 |
| Number of employees | 11099 | 6, 47 | |
| Number of employees by age group - 31-40 | 4728 | 47 | |
| Number of employees by age group - 41-50 | 825 | 47 | |
| Number of employees by age group - Above 50 | 208 | 47 | |
| Number of employees by age group - Below 30 | 5338 | 47 | |
| Number of employees by category - Executives | 47 | 47 | |
| Number of employees by category - General staff | 8757 | 47 | |
| Number of employees by category - Middle and senior management | 2295 | 47 | |
| Number of employees by gender - Female | 6039 | 47 | |
| Number of employees by gender - Male | 5060 | 47 | |
| Total number of employees | employees | 11099 | 60 |
| Total workforce by age group - 31–40 | employees | 5338 | 60 |
| Total workforce by age group - 31–40 proportion | % | 48.1 | 60 |
| Total workforce by age group - 41–50 | employees | 825 | 60 |
| Total workforce by age group - 41–50 proportion | % | 7.4 | 60 |
| Total workforce by age group - Above 50 | employees | 208 | 60 |
| Total workforce by age group - Above 50 proportion | % | 1.9 | 60 |
| Total workforce by age group - Below 30 | employees | 4728 | 60 |
| Total workforce by age group - Below 30 proportion | % | 42.6 | 60 |
| Total workforce by employment type - Full time | employees | 11099 | 60 |
| Total workforce by employment type - Full time proportion | % | 100 | 60 |
| Total workforce by gender - Female | employees | 5060 | 60 |
| Total workforce by gender - Female proportion | % | 45.6 | 60 |
| Total workforce by gender - Male | employees | 6039 | 60 |
| Total workforce by gender - Male proportion | % | 54.4 | 60 |
| Total workforce by household registration/nationality - Hong Kong, Macau and Taiwan | employees | 19 | 60 |
| Total workforce by household registration/nationality - Hong Kong, Macau and Taiwan proportion | % | 0.2 | 60 |
| Total workforce by household registration/nationality - Mainland China | employees | 11071 | 60 |
| Total workforce by household registration/nationality - Mainland China proportion | % | 99.7 | 60 |
| Total workforce by household registration/nationality - Overseas | employees | 9 | 60 |
| Total workforce by household registration/nationality - Overseas proportion | % | 0.1 | 60 |
| Total workforce by rank - Executives | employees | 47 | 60 |
| Total workforce by rank - Executives proportion | % | 0.4 | 60 |
| Total workforce by rank - General staff | employees | 8757 | 60 |
| Total workforce by rank - General staff proportion | % | 78.9 | 60 |
| Total workforce by rank - Middle and senior management | employees | 2295 | 60 |
| Total workforce by rank - Middle and senior management proportion | % | 20.7 | 60 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Employee turnover rate by age group - 31–40 | % | 41 | 61 |
| Employee turnover rate by age group - 41–50 | % | 33 | 61 |
| Employee turnover rate by age group - Above 50 | % | 49 | 61 |
| Employee turnover rate by age group - Below 30 | % | 46 | 61 |
| Employee turnover rate by gender - Female | % | 40 | 61 |
| Employee turnover rate by gender - Male | % | 44 | 61 |
| Employee turnover rate by household registration/nationality - Hong Kong, Macau and Taiwan | % | 16 | 61 |
| Employee turnover rate by household registration/nationality - Mainland China | % | 42 | 61 |
| Employee turnover rate by household registration/nationality - Overseas | % | 78 | 61 |
| Total Employee Turnover Rate | % | 42 | 61 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Individuals with minor injuries (maximum) | 5 | 28 | |
| Number of work-related injuries | 20 | 61 |
Lost days due to work injury.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Annual injury frequency in general | % | <0.3 | 28 |
| Lost days due to work injuries | 489.5 | 61 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Safety and civilization demonstration sites awarded | 44 | 28 | |||
| Third-party Safety Inspection Score | 77.57 | 81.62 | 82.87 | 28 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of employees covered by online exams | employees | 3995 | 48 |
| Number of employees covered by online learning | employees | 13304 | 48 |
| Number of participants who took online exams | participants | 14784 | 48 |
| Number of trained employees by gender - Female | 4078 | 61 | |
| Number of trained employees by gender - Male | 5276 | 61 | |
| Number of trained employees by rank - Executives | 44 | 61 | |
| Number of trained employees by rank - General staff | 7064 | 61 | |
| Number of trained employees by rank - Middle and senior management | 2245 | 61 | |
| Safety training coverage rate for contractors | 93% | 28 | |
| Safety training coverage rate for employees | 100% | 28 | |
| Total value of rewards platform employee prizes | million RMB | 4.63 | 47 |
| Total value of rewards platform prizes distributed | million RMB | 7.33 | 47 |
| Training coverage rate | 100% | 48 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Average online learning hours per employee | hours | 31.7 | 48 |
| Average training hours per contractor | hours | 45 | 28 |
| Average training hours per employee | hours | 42 | 6, 28 |
| Average training hours per employee (executives) | hours | 24 | 48 |
| Average training hours per employee (female) | hours | 46 | 48 |
| Average training hours per employee (general staff) | hours | 41 | 48 |
| Average training hours per employee (male) | hours | 58 | 48 |
| Average training hours per employee (middle and senior management) | hours | 91 | 48 |
| Total training hours | hours | 496748 | 48 |
| Training hours per capita | hours | 53 | 48 |
| Training hours per employee by gender - Female | hour | 46 | 61 |
| Training hours per employee by gender - Male | hour | 58 | 61 |
| Training hours per employee by rank - Executives | hour | 24 | 61 |
| Training hours per employee by rank - General staff | hour | 41 | 61 |
| Training hours per employee by rank - Middle and senior management | hour | 91 | 61 |
Number of suppliers by geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of prefabricated buildings launched by the Group | buildings | 57 | 39 |
| Suppliers in Mainland China | 4397 | 61 | |
| Total number of suppliers | 4397 | 61 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of suppliers where relevant policies are being implemented (entity) | 4397 | 61 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of complaints handled (time) | 14128 | 61 | |
| Number of complaints received (time) | 14128 | 61 | |
| Number of employees who redeemed points on rewards platform | 8638 | 47 | |
| Number of interviews with third-party mystery customers | interviews | 306 | 30 |
| Number of projects involved in third-party mystery customer interviews | projects | 142 | 30 |
| Number of regional companies involved in third-party mystery customer interviews | regional companies | 16 | 30 |
| Overall score of third-party mystery customer interviews | score | 96.5 | 30 |
| Percentage of complaints handled | % | 100 | 61 |
| Satisfaction for commercial projects | % | 88% | 29 |
| Satisfaction for residential projects | % | 86% | 29 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of internal audit projects audited by CIFI Ever Sunshine Services | projects | 48 | 19 |
| Number of internal audit projects conducted | projects | 144 | 19 |
| Number of suppliers signing Letter of Undertaking of Integrity (entity) | 4397 | 61 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Average training hour per employee in respect of anti-corruption | hour | 1 | 19 |
| Number of anti-corruption training (session) | session | 71 | 62 |
| Number of employees who have taken and passed the integrity examination | employees | 12730 | 19 |
| Number of external employees of the Group who have taken and passed the integrity examination | employees | 2631 | 19 |
| Number of internal employees of the Group who have taken and passed the integrity examination | employees | 10099 | 19 |
| Number of participants in integrity compliance training | participants | 83070 | 19 |
| Number of training sessions on integrity compliance, including professional ethics, accountability system, non-compliance cases and internal control | sessions | 71 | 19 |
| Online examination participation rate for integrity examination | % | 100 | 19 |
| Percentage of management covered by integrity compliance training | % | 100 | 19 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| China Top 500 Private Enterprises Ranking | rank | 148 | 12 |
| Forbes Global 2000 Ranking | rank | 766 | 12 |
| Honors obtained at provincial level or above | 50 | 28 | |
| Institutional Investor Best All-Asia Executive Team - Asia Honored Companies | rank | 3 | 12 |
| Institutional Investor Best All-Asia Executive Team - Best ESG | rank | 3 | 12 |
| Institutional Investor Best All-Asia Executive Team - Best IR Team | rank | 3 | 12 |
| Management participation rate in listening campaign | % | 53.5% | 29 |
| Number of employees participated in Cloud Planting | employees | 5250 | 11 |
| Number of participants joined the listening campaign | 8565 | 29 | |
| Number of times green office charity project completed | times | 27700 | 11 |
| Top 10 Philanthropic Enterprises in China Charity Ranking | rank | 18 | 12 |
| Top 100 Private Enterprises in China's Service Industry Ranking | rank | 55 | 12 |
| Top 500 Chinese Enterprises Ranking | rank | 291 | 12 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Cumulative charity donation amount | RMB100 million | 1.57 | 62 |
| Green bond issuance size (second batch, tranche 1) | million US dollars | 350 | 44 |
| Green bond issuance size (second batch, tranche 2) | million US dollars | 150 | 44 |
| Number of employee volunteers | 300 | 62 | |
| Number of employees who received prizes from rewards platform | 5889 | 47 | |
| Number of people participated in CIFI City Charity Walk | people | 20000 | 11 |
| Total number of employee volunteer service hours | hour | 4085 | 62 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit |
|---|---|
| Airborne Particulate Matter (PM) Emissions | kilograms |
| NOₓ Emissions | kilograms |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | Tonnes CO2e | 364.15 |
| Indirect Energy Emissions (Scope 2) | Tonnes CO2e | 9835.91 |
| Total GHG Emissions | Tonnes CO2e | 46940.32 |
| Total GHG Emissions Intensity (By Area) | Tonnes CO2e/sq.m. GFA | 0.001 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Hazardous Waste (Used Batteries) | Tonnes |
| Total Hazardous Waste Intensity (By Area) | Kg/sq.m. GFA |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Non-Hazardous Waste (Domestic Waste) | Tonnes |
| Non-Hazardous Waste (Electronic Waste) | Tonnes |
| Total Non-Hazardous Waste Intensity (By Area) | Tonnes/sq.m. GFA |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| CO2 Emissions Reduction Compared to Last Year | tons |
| SOx Emissions Reduction Compared to Last Year | kilograms |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Hazardous Waste Intensity Reduction Percentage Compared to Last Year | percent | 100 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Diesel Fuel Consumption | Litres | 6700 |
| Energy Consumption Intensity (By Area) | kWh/sq.m. GFA | 10.13 |
| Gasoline Consumption | Litres | 398045.9 |
| LPG Consumption | Kg | 1350 |
| Natural Gas Consumption | m³ | 70384 |
| Purchased Electricity | kWh | 80792290.33 |
| Total Direct Energy Consumption | kWh | 1820772 |
| Total Energy Consumption | kWh | 18750055.37 |
| Total Indirect Energy Consumption | kWh | 16929283.37 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Recycled Water Usage | Tonnes | 12721 |
| Total Wastewater Discharge | Tonnes | |
| Water Consumption in Office | m³ | |
| Water Consumption in Production and Operation | m³ |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Target Energy Consumption Reduction Percentage Compared to Last Year | percent | -4.3 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Target Water Consumption Reduction Percentage Compared to Last Year | tons of water per sq.m. | 0.6 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Employees Aged 30-50 | employees | 6163 |
| Number of Employees Aged Above 50 | employees | 208 |
| Number of Employees Aged Below 30 | employees | 4728 |
| Number of Employees in Hong Kong and Mainland China | employees | 11090 |
| Number of Employees in Mainland China | employees | 11071 |
| Number of Employees in Overseas | employees | 9 |
| Number of Female Employees | employees | 5060 |
| Number of Full-time Employees | employees | 11099 |
| Number of General Employees | employees | 8757 |
| Number of Male Employees | employees | 6039 |
| Number of Middle Management Employees | employees | 2295 |
| Number of Senior Management Employees | employees | 47 |
| Number of Total Employees | employees | 11099 |
| Percentage of Employees Aged 30-50 | % | 55.5 |
| Percentage of Employees Aged Above 50 | % | 1.9 |
| Percentage of Employees Aged Below 30 | % | 42.6 |
| Percentage of Employees in Hong Kong and Mainland China | % | 99.9 |
| Percentage of Employees in Mainland China | % | 99.7 |
| Percentage of Employees in Overseas | % | 0.1 |
| Percentage of Female Employees | % | 45.6 |
| Percentage of Full-time Employees | % | 100 |
| Percentage of General Employees | % | 78.9 |
| Percentage of Male Employees | % | 54.4 |
| Percentage of Middle Management Employees | % | 20.7 |
| Percentage of Senior Management Employees | % | 0.4 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 37 |
| Turnover Rate of Employees Aged Above 50 | % | 49 |
| Turnover Rate of Employees Aged Below 30 | % | 46 |
| Turnover Rate of Employees in Hong Kong | % | 16 |
| Turnover Rate of Employees in Mainland China | % | 42 |
| Turnover Rate of Employees in Overseas | % | 78 |
| Turnover Rate of Female Employees | % | 40 |
| Turnover Rate of Male Employees | % | 44 |
| Turnover Rate of Total Employees | % | 42 |
Lost days due to work injury.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Lost Days Due to Work-related Injuries | 489.5 | |
| Rate of Work-related Injuries | % | <0.3 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Percentage of Employees Trained | % | 100 |
| Percentage of Trained Executive Employees | % | 0.47 |
| Percentage of Trained Female Employees | % | 43.6 |
| Percentage of Trained General Employees | % | 75.1 |
| Percentage of Trained Male Employees | % | 56.4 |
| Percentage of Trained Senior Management | % | 23.9 |
| Total Cost of Training | million RMB | 7.33 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Average Training Hours (Contract Employees) | hours | 45 |
| Average Training Hours (Executive Employees) | hours | 24 |
| Average Training Hours (Female) | hours | 46 |
| Average Training Hours (General Staff) | hours | 41 |
| Average Training Hours (Male) | hours | 58 |
| Average Training Hours (Middle Management) | hours | 91 |
| Average Training Hours per Employee | hours | 42 |
| Total Training Hours | hours | 496748 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Suppliers in Mainland China | 4397 | |
| Number of Total Suppliers | 4397 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Complaints Handling Rate | % | 100 |
| Number of Complaints Dealt with | 14128 | |
| Total Number of Customer Complaints | 14128 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Percentage of Suppliers Accepting Anti-corruption Policies | percent | 100 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Anti-corruption Training Coverage among Directors and Management | % | 100 |
| Average Hours of Anti-corruption Training | hour | 1 |
| Number of Anti-corruption Training Session | session | 71 |
| Number of Attendance for Anti-corruption Training | participants | 83070 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Employees Participating in Volunteer Activities | 300 | |
| Number of Volunteers among Employees | 300 | |
| Total Public Welfare Donations | RMB100 million | 1.57 |
| Total Volunteer Service Hours | hour | 4085 |