2021 Sustainability Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
NOx emissions (Ports and Related Services) | tonne | 107 | 100 | 123 | 150 |
NOx emissions (Retail) | tonne | 393 | 322 | 343 | 150 |
Particulate matter emissions (Ports and Related Services) | tonne | 11 | 10 | 12 | 150 |
Particulate matter emissions (Retail) | tonne | 39 | 32 | 34 | 150 |
SOx emissions (Ports and Related Services) | tonne | 2 | 1 | 2 | 150 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
GHG emissions (Scope 1) - Infrastructure | tCO2e/t | 0.227 | 0.202 | 0.168 | 151 |
GHG emissions (Scope 1) - Telecommunications | tCO2e/t | 0.009 | 0.008 | 0.008 | 151 |
GHG emissions (Scope 1) - Total | tCO2e/t | 0.04 | 0.039 | 0.033 | 151 |
GHG emissions (Scope 1+2) - Infrastructure | tCO2e/t | 0.04 | 0.033 | 0.031 | 151 |
GHG emissions (Scope 1+2) - Telecommunications | tCO2e/t | 0.009 | 0.008 | 0.008 | 151 |
GHG emissions (Scope 1+2) - Total | tCO2e/t | 0.011 | 0.01 | 0.009 | 151 |
GHG emissions (Scope 2) - Infrastructure | tCO2e/t | 0.187 | 0.169 | 0.137 | 151 |
GHG emissions (Scope 2) - Total | tCO2e/t | 0.029 | 0.029 | 0.024 | 151 |
Greenhouse gas emissions (Scope 1) (Ports and Related Services) | tonne CO2e | 302521 | 272475 | 290126 | 150 |
Greenhouse gas emissions (Scope 1) (Retail) | tonne CO2e | 184792 | 135735 | 144907 | 150 |
Greenhouse gas emissions (Scope 1) intensity (Ports and Related Services) | tonne CO2e/ revenue | 0.011 | 0.011 | 0.01 | 150 |
Greenhouse gas emissions (Scope 1) intensity (Retail) | tonne CO2e/ revenue | 0.001 | 0.001 | 0.001 | 150 |
Greenhouse gas emissions (Scope 2) (Ports and Related Services) | tonne CO2e | 210795 | 169933 | 176006 | 150 |
Greenhouse gas emissions (Scope 2) (Retail) | tonne CO2e | 435954 | 386304 | 405292 | 150 |
Greenhouse gas emissions (Scope 2) intensity (Ports and Related Services) | tonne CO2e/ revenue | 0.008 | 0.007 | 0.006 | 150 |
Greenhouse gas emissions (Scope 2) intensity (Retail) | tonne CO2e/ revenue | 0.003 | 0.003 | 0.003 | 150 |
Total GHG emissions (Ports and Related Services) | tonne CO2e | 513316 | 442408 | 466132 | 150 |
Total GHG emissions (Retail) | tonne CO2e | 620746 | 522039 | 550199 | 150 |
Total GHG emissions intensity (Ports and Related Services) | tonne CO2e/ revenue | 0.019 | 0.018 | 0.016 | 150 |
Total GHG emissions intensity (Retail) | tonne CO2e/ revenue | 0.005 | 0.004 | 0.004 | 150 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Hazardous waste - Infrastructure | kg | 32056 | 307250 | 29718 | 151 |
Hazardous waste - Telecommunications | kg | 8716 | 3988 | 8159 | 151 |
Hazardous waste - Total | kg | 50226 | 45766 | 44861 | 151 |
Total hazardous waste produced (Ports and Related Services) | tonne | 4674 | 3403 | 3231 | 150 |
Total hazardous waste produced (Retail) | tonne | 703 | 351 | 843 | 150 |
Waste generated - Infrastructure | kg | 29328609 | 29061968 | 1995464 | 151 |
Waste generated - Telecommunications | kg | 1995464 | 2053597 | 2239930 | 151 |
Waste generated - Total | kg | 34749985 | 34104572 | 34259277 | 151 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Non-hazardous waste - Infrastructure | kg | 28257166 | 27896257 | 21775702 | 151 |
Non-hazardous waste - Telecommunications | kg | 72820 | 57662 | 56169 | 151 |
Non-hazardous waste - Total | kg | 30156886 | 29420558 | 29355406 | 151 |
Paper packaging material used - Retail | tonne | 23152 | 23211 | 22940 | 152 |
Recycled material usage (Retail) | tonne | 7778 | 150 | ||
Recycled waste - Infrastructure | kg | 542264 | 537080 | 458369 | 151 |
Recycled waste - Telecommunications | kg | 54742 | 40033(11) | 39665 | 151 |
Recycled waste - Total | kg | 2054234 | 1881480 | 1895404 | 151 |
Total non-hazardous waste produced (Ports and Related Services) | tonne | 25868 | 15957 | 31892 (4) | 150 |
Total non-hazardous waste produced (Retail) | tonne | 83520 | 77528 | 77595 | 150 |
Total non-hazardous waste produced intensity (Ports and Related Services) | tonne/revenue HK$'000 | 0.001 | 0.001 | 0.001 | 150 |
Total non-hazardous waste produced intensity (Retail) | tonne/revenue HK$'000 | 0.001 | 0.001 | 0.001 | 150 |
Total waste recycled (Ports and Related Services) | tonne | 6210 | 150 | ||
Total waste recycled (Retail) | tonne | 72885 | 150 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
% renewable electricity purchased and supported by green certificates (Retail) | 8% | 20% | 150 | ||
Diesel (Ports and Related Services) | 1179923 | 1063363 | 1132785 | 150 | |
Diesel (Retail) | 277305 | 241004 | 264585 | 150 | |
Electricity (Ports and Related Services) | 552759 | 520384 | 573571 | 150 | |
Electricity (Retail) | 822104 | 778011 | 809170 | 150 | |
Electricity consumption - Infrastructure | kWh | 10313728 | 9753816 | 8499422 | 151 |
Electricity consumption - Telecommunications | kWh | 906388 | 812875 | 823413 | 151 |
Electricity consumption - Total | kWh | 12354178 | 11531388 | 10339166 | 151 |
Fuel consumption - Infrastructure | liters | 8486783 | 8147385 | 6952156 | 151 |
Fuel consumption - Telecommunications | liters | 29334 | 24565 | 20679 | 151 |
Fuel consumption - Total | liters | 9003430 | 8586160 | 7407868 | 151 |
Gas (exc. towngas and natural gas) (Ports and Related Services) | 4723 | 4087 | 5988 | 150 | |
Gas (exc. towngas and natural gas) (Retail) | 65911 | 55037 | 35221 | 150 | |
Gasoline/Petrol (Ports and Related Services) | 7674 | 4721 | 4510 | 150 | |
Gasoline/Petrol (Retail) | 1331 | 1410 | 2474 | 150 | |
Heating (Retail) | kWh'000 | 1 | 150 | ||
Natural gas (Ports and Related Services) | 10447 | 11358 | 11641 | 150 | |
Natural gas (Retail) | 74092 | 79268 | 108867 | 150 | |
Renewable electricity purchased and supported by green certificates (Retail) | 47482 | 164250 | 150 | ||
Total direct energy consumption (Ports and Related Services) | 1202767 | 1083529 | 1155620 | 150 | |
Total direct energy consumption (Retail) | 424673 | 382742 | 417915 | 150 | |
Total direct energy consumption intensity (Ports and Related Services) | kWh/revenue | 44.554 | 43.198 | 39.863 | 150 |
Total direct energy consumption intensity (Retail) | kWh/revenue | 3.205 | 3.154 | 3.194 | 150 |
Total energy consumption (Ports and Related Services) | 1755526 | 1603913 | 1730294 | 150 | |
Total energy consumption (Retail) | 1246777 | 1160753 | 1227085 | 150 | |
Total energy consumption intensity (Ports and Related Services) | kWh/revenue | 65.029 | 63.944 | 59.686 | 150 |
Total energy consumption intensity (Retail) | kWh/revenue | 9.41 | 9.565 | 9.378 | 150 |
Total indirect energy consumption (Ports and Related Services) | 552759 | 520384 | 574674 | 150 | |
Total indirect energy consumption (Retail) | 822104 | 778011 | 809170 | 150 | |
Total indirect energy consumption intensity (Ports and Related Services) | HK$'000 | 20476 | 20746 | 19823 | 150 |
Total indirect energy consumption intensity (Retail) | HK$'000 | 6205 | 6411 | 6184 | 150 |
Towngas (Retail) | 6034 | 6023 | 6312 | 150 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Groundwater withdrawal - Ports and Related Services | 000 m³ | 7 | 152 | ||
Other sources water withdrawal - Ports and Related Services | 000 m³ | 1 | 152 | ||
Total water consumption - Ports and Related Services | 000 m³ | 856 | 740 | 740 | 152 |
Total water consumption - Retail | 000 m³ | 2404 | 1838 | 1686 | 152 |
Total water withdrawal - Ports and Related Services | 000 m³ | 740 | 152 | ||
Total water withdrawal - Retail | 000 m³ | 1686 | 152 | ||
Water consumption - Infrastructure | m3 | 1826495 | 1606431 | 1547266 | 151 |
Water consumption - Telecommunications | m3 | 877.054(18) | 788.310(10) | 802.734 | 151 |
Water consumption - Total | m3 | 3503478 | 2590978 | 2291391 | 151 |
Water consumption intensity - Ports and Related Services | m³/revenue HK$'000 | 0.032 | 0.029 | 0.026 | 152 |
Water consumption intensity - Retail | m³/revenue HK$'000 | 0.018 | 0.015 | 0.013 | 152 |
Water recycled - Ports and Related Services | 000 m³ | 3 | 152 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Solar (Ports and Related Services) | kWh'000 | 6 | 150 |
Solar (Retail) | kWh'000 | 456 | 150 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Third-party water withdrawal - Ports and Related Services | 000 m³ | 732 | 152 |
Third-party water withdrawal - Retail | 000 m³ | 1686 | 152 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Glass packaging material used - Retail | tonne | 2761 | 3433 | 3337 | 152 |
Metal packaging material used - Retail | tonne | 5395 | 4908 | 5427 | 152 |
Other packaging material used - Retail | tonne | 516 | 496 | 1394 | 152 |
Packaging material intensity - Retail | tonne/thousand of products or tonne/tonne of products | 0.037 | 0.039 | 0.043 | 152 |
Plastic packaging material used - Ports and Related Services | tonne | 16 | 15 | 152 | |
Plastic packaging material used - Retail | tonne | 26934 | 24789 | 34416 | 152 |
Total packaging material used for finished products - Ports and Related Services | tonne | 16 | 15 | 152 | |
Total packaging material used for finished products - Retail | tonne | 58757 | 56837 | 67514 | 152 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Infrastructure - 2019 | 35665 | 153 | |||
Infrastructure - 2019 (row 12) | 0.785 | 153 | |||
Infrastructure - 2019 (row 16) | 3545 | 153 | |||
Infrastructure - 2019 (row 18) | 3545 | 153 | |||
Infrastructure - 2019 (row 24) | 1.733 | 153 | |||
Infrastructure - 2020 | 646624 | 153 | |||
Infrastructure - 2020 (row 12) | 13.395 | 153 | |||
Infrastructure - 2020 (row 16) | 2949 | 153 | |||
Infrastructure - 2020 (row 18) | 2946 | 153 | |||
Infrastructure - 2020 (row 24) | 1.250 | 153 | |||
Infrastructure - 2021 | 380855 | 153 | |||
Infrastructure - 2021 (row 10) | -236544 | 153 | |||
Infrastructure - 2021 (row 11) | -93 | 153 | |||
Infrastructure - 2021 (row 12) | 7.533 | 153 | |||
Infrastructure - 2021 (row 13) | 546 | 153 | |||
Infrastructure - 2021 (row 15) | 184797 | 153 | |||
Infrastructure - 2021 (row 16) | 2570 | 153 | |||
Infrastructure - 2021 (row 17) | 5 | 153 | |||
Infrastructure - 2021 (row 18) | 2565 | 153 | |||
Infrastructure - 2021 (row 2) | 688000 | 153 | |||
Infrastructure - 2021 (row 24) | 1.114 | 153 | |||
Infrastructure - 2021 (row 3) | 270975 | 153 | |||
Infrastructure - 2021 (row 4) | 20314 | 153 | |||
Infrastructure - 2021 (row 5) | 391701 | 153 | |||
Infrastructure - 2021 (row 6) | 3541 | 153 | |||
Infrastructure - 2021 (row 7) | 1469 | 153 | |||
Infrastructure - 2021 (row 8) | -307145 | 153 | |||
Infrastructure - 2021 (row 9) | -70508 | 153 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Number of employees - Full-time - Infrastructure | 30579 | 30537 | 154 | ||
Number of employees - Full-time - Ports and Related Services | 15763 | 15108 | 154 | ||
Number of employees - Full-time - Retail | 115710 | 74871 | 154 | ||
Number of employees - Full-time - Telecommunications | 15148 | 15548 | 154 | ||
Number of employees - Full-time - Total | 136600 | 136136 | 154 | ||
Number of employees - Part-time - Infrastructure | 2153 | 2176 | 154 | ||
Number of employees - Part-time - Ports and Related Services | 2714 | 3128 | 154 | ||
Number of employees - Part-time - Retail | 12081 | 51773 | 154 | ||
Number of employees - Part-time - Telecommunications | 3434 | 3269 | 154 | ||
Number of employees - Part-time - Total | 60982 | 60346 | 154 | ||
Number of employees - Total - Infrastructure | 32732 | 32713 | 154 | ||
Number of employees - Total - Ports and Related Services | 18477 | 18308 | 154 | ||
Number of employees - Total - Retail | 127791 | 126644 | 154 | ||
Number of employees - Total - Telecommunications | 18582 | 18817 | 154 | ||
Number of employees - Total - Total | 197582 | 196482 | 154 | ||
Number of employees promoted - Infrastructure | 149788 | 151 | |||
Number of employees promoted - Telecommunications | 3348 | 151 | |||
Number of employees promoted - Total | 232231 | 151 | |||
Number of employees under 30 - Infrastructure | 233 | 306 | 269 | 151 | |
Number of employees under 30 - Telecommunications | 5 | 4 | 3 | 151 | |
Number of employees under 30 - Total | 288 | 352 | 318 | 151 | |
Number of employees with disabilities - Infrastructure | 8027 | 8558 | 8258 | 151 | |
Number of employees with disabilities - Telecommunications | 50 | 42 | 29 | 151 | |
Number of employees with disabilities - Total | 8577 | 9022 | 8753 | 151 | |
Number of full-time employees - By gender - Female - Total | 7615 | 7015 | 154 | ||
Number of full-time employees - By gender - Male - Total | 64905 | 64121 | 154 | ||
Number of women in management - Infrastructure | 636 | 726 | 727 | 151 | |
Number of women in management - Total | 638 | 727 | 729 | 151 | |
Percentage of women employees - Infrastructure | % | 15% | 151 | ||
Percentage of women employees - Telecommunications | % | 26% | 151 | ||
Percentage of women employees - Total | % | 20% | 151 | ||
Telecommunications - 2019 | 227 | 153 | |||
Telecommunications - 2020 | 169 | 153 | |||
Telecommunications - 2021 | 129 | 153 | |||
Telecommunications - 2021 (row 2) | 129 | 153 | |||
Telecommunications - 2021 (row 3) | 56 | 153 | |||
Telecommunications - 2021 (row 4) | 2 | 153 | |||
Total - 2019 | 39152 | 153 | |||
Total - 2019 (row 12) | 0.127 | 153 | |||
Total - 2019 (row 16) | 63589 | 153 | |||
Total - 2019 (row 17) | 27250 | 153 | |||
Total - 2019 (row 18) | 27667 | 153 | |||
Total - 2019 (row 20) | 5395 | 153 | |||
Total - 2019 (row 22) | 2761 | 153 | |||
Total - 2019 (row 23) | 516 | 153 | |||
Total - 2019 (row 24) | N/A | 153 | |||
Total - 2020 | 649371 | 153 | |||
Total - 2020 (row 12) | 2.206 | 153 | |||
Total - 2020 (row 16) | 61054 | 153 | |||
Total - 2020 (row 17) | 25119 | 153 | |||
Total - 2020 (row 18) | 27098 | 153 | |||
Total - 2020 (row 20) | 4008 | 153 | |||
Total - 2020 (row 22) | 3433 | 153 | |||
Total - 2020 (row 23) | 496 | 153 | |||
Total - 2020 (row 24) | N/A | 153 | |||
Total - 2021 | 383410 | 153 | |||
Total - 2021 (row 10) | -236544 | 153 | |||
Total - 2021 (row 11) | -93 | 153 | |||
Total - 2021 (row 12) | 1.23 | 153 | |||
Total - 2021 (row 13) | 546 | 153 | |||
Total - 2021 (row 2) | 690555 | 153 | |||
Total - 2021 (row 3) | 271031 | 153 | |||
Total - 2021 (row 4) | 20323 | 153 | |||
Total - 2021 (row 5) | 391701 | 153 | |||
Total employees - Infrastructure | 10525403 | 10804590 | 10621222 | 151 | |
Total employees - Telecommunications | 8683 | 8203 | 7485 | 151 | |
Total employees - Total | 10618625 | 10939419 | 10749215 | 151 |
Employee turnover rate by gender, age group and geographical region.
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Turnover rate for full-time employees - By gender - Female - Total | 35% | 27% | 154 | |
Turnover rate for full-time employees - By gender - Male - Total | 16% | 21% | 154 | |
Turnover rate for full-time employees - Overall - Total | 21% | 22% | 154 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Fatalities - Infrastructure | 13196434 | 11630358 | 11838413 | 151 | |
Fatalities - Total | 13196434 | 11630358 | 11838413 | 151 | |
Number of work-related fatalities - By employee type - Contractors - Total | 2 | 2 | 154 | ||
Number of work-related fatalities - By employee type - Full-time employees - Total | 1 | 4 | 154 | ||
Number of work-related fatalities - Total | 3 | 6 | 154 | ||
Occupational disease rate - Infrastructure | 0.001 | 0.001 | 0.001 | 151 | |
Rate of work-related fatalities (full-time employees) - Total | % | 0.001 | 0.0036 | 154 |
Lost days due to work injury.
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Lost time injury frequency rate (LTIFR) - Infrastructure | 4.809 | 6.882 | 1.161 | 151 | |
Lost time injury frequency rate (LTIFR) - Telecommunications | 139 | 41 | 13 | 151 | |
Lost time injury frequency rate (LTIFR) - Total | 75.582 | 66.047 | 42.383 | 151 | |
Lost time injury rate - Infrastructure | 0.011 | 0.006 | 0.006 | 151 | |
Lost time injury rate - Total | 0.002 | 0.001 | 0.001 | 151 | |
Number of lost days due to work injury (employees) - Total | 30138 | 32318 | 154 | ||
Number of lost time injury incidents (employees) - Total | 852 | 1020 | 154 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Number of hours of safety training - Infrastructure | hours | 508859 | 304074 | 280158 | 151 |
Number of hours of safety training - Telecommunications | hours | 3649 | 1927 | 3375 | 151 |
Number of hours of safety training - Total | hours | 621896 | 399486 | 393020 | 151 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Number of employees trained - Infrastructure | 626469 | 577899 | 548364 | 151 | |
Number of employees trained - Telecommunications | 0.706 | 0.578 | 0.555 | 151 | |
Number of employees trained - Total | 98142 | 99940 | 94200 | 151 | |
Number of training participants - Infrastructure | 1755561 | 151 | |||
Number of training participants - Total | 1763339 | 151 | |||
Number of training sessions - Infrastructure | 33009 | 47655 | 25376(9) | 151 | |
Number of training sessions - Telecommunications | 883 | 1445 | 829 | 151 | |
Number of training sessions - Total | 39269 | 52854 | 30279 | 151 | |
Percentage of full-time employees who received training - Overall - Total | 78% | 84% | 154 | ||
Percentage of full-time employees who received training among total trained full-time employees - By employee category - General staff - Total | 95% | 95% | 154 | ||
Percentage of full-time employees who received training among total trained full-time employees - By employee category - Manager grade or above - Total | 5% | 5% | 154 | ||
Percentage of full-time employees who received training among total trained full-time employees - By gender - Female - Total | 57% | 59% | 154 | ||
Percentage of full-time employees who received training among total trained full-time employees - By gender - Male - Total | 43% | 41% | 154 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Average hours of training completed by full-time employees - By employee - General staff - Infrastructure | hours | 20.3 | 23.7 | 155 | |
Average hours of training completed by full-time employees - By employee - General staff - Ports and Related Services | hours | 11 | 13.6 | 155 | |
Average hours of training completed by full-time employees - By employee - General staff - Retail | hours | 17.7 | 29.2 | 155 | |
Average hours of training completed by full-time employees - By employee - General staff - Telecommunications | hours | 18.5 | 25.1 | 155 | |
Average hours of training completed by full-time employees - By employee - General staff - Total | hours | 17.6 | 25.7 | 155 | |
Average hours of training completed by full-time employees - By employee - Manager grade or above - Infrastructure | hours | 23.3 | 39.5 | 155 | |
Average hours of training completed by full-time employees - By employee - Manager grade or above - Ports and Related Services | hours | 7.8 | 10.7 | 155 | |
Average hours of training completed by full-time employees - By employee - Manager grade or above - Retail | hours | 8.4 | 15.8 | 155 | |
Average hours of training completed by full-time employees - By employee - Manager grade or above - Telecommunications | hours | 20.9 | 15.8 | 155 | |
Average hours of training completed by full-time employees - By employee - Manager grade or above - Total | hours | 16.2 | 21.7 | 155 | |
Average hours of training completed by full-time employees - By gender - Female - Infrastructure | hours | 15.2 | 15.6 | 155 | |
Average hours of training completed by full-time employees - By gender - Female - Ports and Related Services | hours | 8.9 | 13.5 | 155 | |
Average hours of training completed by full-time employees - By gender - Female - Retail | hours | 19.3 | 31.3 | 155 | |
Average hours of training completed by full-time employees - By gender - Female - Telecommunications | hours | 15.2 | 24.2 | 155 | |
Average hours of training completed by full-time employees - By gender - Female - Total | hours | 18.5 | 25.8 | 155 | |
Average hours of training completed by full-time employees - By gender - Male - Infrastructure | hours | 22.4 | 27.9 | 155 | |
Average hours of training completed by full-time employees - By gender - Male - Ports and Related Services | hours | 11.9 | 13.5 | 155 | |
Average hours of training completed by full-time employees - By gender - Male - Retail | hours | 10.8 | 20.3 | 155 | |
Average hours of training completed by full-time employees - By gender - Male - Telecommunications | hours | 20.5 | 24.4 | 155 | |
Average hours of training completed by full-time employees - By gender - Male - Total | hours | 16.3 | 21.3 | 155 | |
Average hours of training completed by full-time employees - Overall - Infrastructure | hours | 20.6 | 24.9 | 155 | |
Average hours of training completed by full-time employees - Overall - Ports and Related Services | hours | 10.9 | 13.5 | 155 | |
Average hours of training completed by full-time employees - Overall - Retail | hours | 17.4 | 28.8 | 155 | |
Average hours of training completed by full-time employees - Overall - Telecommunications | hours | 18.7 | 24.3 | 155 | |
Average hours of training completed by full-time employees - Overall - Total | hours | 17.5 | 25.5 | 155 | |
Average training hours per employee - Infrastructure | hours | 28506 | 28788 | 26429 | 151 |
Average training hours per employee - Telecommunications | hours | 18790 | 20023 | 21571 | 151 |
Average training hours per employee - Total | hours | 14948 | 15911 | 15736 | 151 |
Number of training hours per employee - Infrastructure | hours | 654974 | 606687 | 574793 | 151 |
Number of training hours per employee - Telecommunications | hours | 19496 | 20602 | 22126 | 151 |
Number of training hours per employee - Total | hours | 113090 | 115851 | 109937 | 151 |
Training hours - Infrastructure | hours | 2406 | 151 | ||
Training hours - Total | hours | 2406 | 151 |
Number of suppliers by geographical region.
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Number of projects - Infrastructure | 610214 | 151 | ||
Number of projects - Total | 610214 | 151 | ||
Number of suppliers - By geographical region - Asia, Australia and Others | 8950 | 8618 | 155 | |
Number of suppliers - By geographical region - Canada | 8 | 9 | 155 | |
Number of suppliers - By geographical region - Europe | 3312 | 3539 | 155 | |
Number of suppliers - By geographical region - Hong Kong | 7178 | 8034 | 155 | |
Number of suppliers - By geographical region - Mainland China | 101 | 2231 | 155 | |
Number of suppliers - Infrastructure | 3040 | 3840 | 151, 155 | |
Number of suppliers - Ports and Related Services | 12442 | 15996 | 155 | |
Number of suppliers - Retail | 15337 | 14984 | 155 | |
Number of suppliers - Telecommunications | 28264 | 23029 | 155 | |
Number of suppliers - Total | 86483 | 414 | 151, 155 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Percentage of total products sold or shipped subject to recalls for safety and health reasons - Infrastructure | 0.0% | 0.1% | 155 | |
Percentage of total products sold or shipped subject to recalls for safety and health reasons - Ports and Related Services | 0.0% | 0.0% | 155 | |
Percentage of total products sold or shipped subject to recalls for safety and health reasons - Retail | 0.0% | 0.0% | 155 | |
Percentage of total products sold or shipped subject to recalls for safety and health reasons - Telecommunications | 0.0% | 0.0% | 155 | |
Percentage of total products sold or shipped subject to recalls for safety and health reasons - Total | 0.0% | 0.0% | 155 |
Number of products and service related complaints received and how they are dealt with.
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Number of complaints received - Products related - Infrastructure | 7173 | 8746 | 155 | |
Number of complaints received - Products related - Retail | 3074 | 3133 | 155 | |
Number of complaints received - Products related - Telecommunications | 61883 | 57924 | 155 | |
Number of complaints received - Products related - Total | 72130 | 69083 | 155 | |
Number of complaints received - Services related - Infrastructure | 168906 | 264285 | 155 | |
Number of complaints received - Services related - Ports and Related Services | 1721 | 2002 | 155 | |
Number of complaints received - Services related - Retail | 109987 | 128676 | 155 | |
Number of complaints received - Services related - Telecommunications | 1584184 | 1262730 | 155 | |
Number of complaints received - Services related - Total | 1864798 | 1621693 | 155 |
Description of anti-corruption training provided to directors and staff.
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Number of employees who received training on anti-corruption/ethics and integrity - By employment type - Full-time - Infrastructure | 374 | 27795 | 155 | |
Number of employees who received training on anti-corruption/ethics and integrity - By employment type - Full-time - Ports and Related Services | 1826 | 1860 | 155 | |
Number of employees who received training on anti-corruption/ethics and integrity - By employment type - Full-time - Retail | 68337 | 6111 | 155 | |
Number of employees who received training on anti-corruption/ethics and integrity - By employment type - Full-time - Telecommunications | 231 | 1629 | 155 | |
Number of employees who received training on anti-corruption/ethics and integrity - By employment type - Full-time - Total | 68945 | 82220 | 155 | |
Number of employees who received training on anti-corruption/ethics and integrity - By employment type - Part-time - Ports and Related Services | 624 | 340 | 155 | |
Number of employees who received training on anti-corruption/ethics and integrity - By employment type - Part-time - Retail | 27795 | 231 | 155 | |
Number of employees who received training on anti-corruption/ethics and integrity - By employment type - Part-time - Total | 28419 | 98 | 155 | |
Number of employees who received training on anti-corruption/ethics and integrity - Total - Infrastructure | 4007 | 6342 | 155 | |
Number of employees who received training on anti-corruption/ethics and integrity - Total - Ports and Related Services | 2450 | 2200 | 155 | |
Number of employees who received training on anti-corruption/ethics and integrity - Total - Retail | 53374 | 96132 | 155 | |
Number of employees who received training on anti-corruption/ethics and integrity - Total - Telecommunications | 11611 | 7644 | 155 | |
Number of employees who received training on anti-corruption/ethics and integrity - Total - Total | 71218 | 112318 | 155 | |
Number of training hours on anti-corruption/ethics and integrity completed by employees - By employment type - Full-time - Infrastructure | hours | 13446 | 10805 | 155 |
Number of training hours on anti-corruption/ethics and integrity completed by employees - By employment type - Full-time - Ports and Related Services | hours | 1534 | 838 | 155 |
Number of training hours on anti-corruption/ethics and integrity completed by employees - By employment type - Full-time - Retail | hours | 83905 | 9320 | 155 |
Number of training hours on anti-corruption/ethics and integrity completed by employees - By employment type - Part-time - Infrastructure | hours | 17 | 17487 | 155 |
Number of training hours on anti-corruption/ethics and integrity completed by employees - By employment type - Part-time - Ports and Related Services | hours | 377 | 1209 | 155 |
Number of training hours on anti-corruption/ethics and integrity completed by employees - By employment type - Part-time - Retail | hours | 236 | 4165 | 155 |
Number of training hours on anti-corruption/ethics and integrity completed by employees - Total - Infrastructure | hours | 9321 | 9556 | 155 |
Number of training hours on anti-corruption/ethics and integrity completed by employees - Total - Ports and Related Services | hours | 2823 | 1911 | 155 |
Number of training hours on anti-corruption/ethics and integrity completed by employees - Total - Retail | hours | 29250 | 96164 | 155 |
Number of training hours on anti-corruption/ethics and integrity completed by employees - Total - Telecommunications | hours | 20728 | 17611 | 155 |
Number of training hours on anti-corruption/ethics and integrity completed by employees - Total - Total | hours | 56722 | 125692 | 155 |
Percentage of full-time and part-time employees who received training on anti-corruption/ethics and integrity - Infrastructure | 12% | 19% | 155 | |
Percentage of full-time and part-time employees who received training on anti-corruption/ethics and integrity - Ports and Related Services | 13% | 11% | 155 | |
Percentage of full-time and part-time employees who received training on anti-corruption/ethics and integrity - Retail | 42% | 64% | 155 | |
Percentage of full-time and part-time employees who received training on anti-corruption/ethics and integrity - Telecommunications | 62% | 36% | 155 | |
Percentage of full-time and part-time employees who received training on anti-corruption/ethics and integrity - Total | 36% | 50% | 155 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Community investment - Infrastructure | 438 | 151 | |
Number of beneficiaries - Infrastructure | 4709969 | 151 | |
Number of beneficiaries - Total | 4709969 | 151 |
Resources contributed (e.g. money or time) to the focus area.
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Community investment - Total | 2437 | 151 | |||
Number of direct beneficiaries - Infrastructure | (6038152) | 151 | |||
Number of direct beneficiaries - Total | (6038152) | 151 | |||
Number of hours volunteered - Infrastructure | hours | 204668 | 151 | ||
Number of hours volunteered - Telecommunications | hours | 570105 | 151 | ||
Number of hours volunteered - Total | hours | 986505 | 151 | ||
Number of indirect beneficiaries - Infrastructure | 1294784 | 1389684 | 1294784 | 151 | |
Number of indirect beneficiaries - Telecommunications | 1923362 | 1923362 | 1334499 | 151 | |
Number of indirect beneficiaries - Total | 4593909 | 4593909 | 2181906 | 151 | |
Number of volunteers - Infrastructure | 1767 | 151 | |||
Number of volunteers - Total | 4725 | 151 |
The types of emissions and respective emissions data.
Standard Indicator | Unit | 2019 | 2020 | 2021 |
---|---|---|---|---|
Airborne Particulate Matter (PM) Emissions | tonne | 50 | 42 | 46 |
NOâ‚“ Emissions | tonne | 500 | 422 | 466 |
SOâ‚“ Emissions | tonne | 2 | 1 | 2 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2019 | 2020 | 2021 |
---|---|---|---|---|
Direct GHG Emissions (Scope 1) | tonne CO2e | 302521 | 135735 | 290126 |
Indirect Energy Emissions (Scope 2) | tonne CO2e | 210795 | 386304 | 176006 |
Scope 1 GHG Emissions Intensity (By Product Weight) | tCO2e/t | 0.04 | 0.039 | 0.033 |
Scope 1 GHG Emissions Intensity (By Revenue) | tonne CO2e/ revenue | 0.011 | 0.011 | 0.01 |
Scope 2 GHG Emissions Intensity (By Product Weight) | tCO2e/t | 0.029 | 0.029 | 0.024 |
Scope 2 GHG Emissions Intensity (By Revenue) | tonne CO2e/ revenue | 0.008 | 0.007 | 0.006 |
Total GHG Emissions | tonne CO2e | 620746 | 442408 | 550199 |
Total GHG Emissions Intensity (By Product Weight) | tCO2e/t | 0.011 | 0.01 | 0.009 |
Total GHG Emissions Intensity (By Revenue) | tonne CO2e/ revenue | 0.019 | 0.018 | 0.016 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2019 | 2020 | 2021 |
---|---|---|---|---|
Hazardous Waste (Ports and Related Services) | tonne | 4674 | 3403 | 3231 |
Ports and Related Services (Retail) | tonne | 703 | 351 | 843 |
Total Hazardous Waste | kg | 50226 | 45766 | 44861 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2019 | 2020 | 2021 |
---|---|---|---|---|
Non-Hazardous Waste Recycled | kg | 2054234 | 1881480 | 1895404 |
Total Non-Hazardous Waste Intensity (By Revenue) | tonne/revenue HK$'000 | 0.001 | 0.001 | 0.001 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2019 | 2020 | 2021 |
---|---|---|---|---|
Diesel Fuel Consumption | 1457228 | 1304367 | 1397370 | |
Direct Energy Intensity (By Revenue) | kWh/revenue | 47.759 | 46.352 | 43.057 |
Energy Consumption Intensity (By Revenue) | kWh/revenue | 74.439 | 73.509 | 69.064 |
Gasoline Consumption | 9005 | 6131 | 6984 | |
Indirect Energy Intensity (By Revenue) | HK$'000 | 26681 | 27157 | 26007 |
Natural Gas Consumption | 84539 | 90626 | 120508 | |
Percentage of Renewable Energy Consumption | % | 8 | 20 | |
Purchased Electricity | 1374863 | 1298395 | 1383844 | |
Renewable Energy Consumption | 47482 | 164250 | ||
Total Direct Energy Consumption | 1627440 | 1466271 | 1573535 | |
Total Energy Consumption | 3002303 | 2764666 | 2957379 | |
Total Indirect Energy Consumption | 1374863 | 1298395 | 1383844 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2019 | 2020 | 2021 |
---|---|---|---|---|
Groundwater Withdrawal | m3 | 7000 | ||
Recycled Water Usage | m3 | 3000 | ||
Total Water Withdrawal | m3 | 1686000 | ||
Water Consumption | m3 | 3503478 | 2590978 | 2291391 |
Water Consumption Intensity (By Revenue) | m³/revenue HK$'000 | 0.032 | 0.015 | 0.026 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Standard Indicator | Unit | 2019 | 2020 | 2021 |
---|---|---|---|---|
Packaging Material Consumption (Glass) | tonne | 2761 | 3433 | 3337 |
Packaging Material Consumption (Metal) | tonne | 5395 | 4908 | 5427 |
Packaging Material Consumption (Plastic) | tonne | 26934 | 24789 | 34416 |
Packaging Material Intensity (By Unit Product) | tonne/thousand of products or tonne/tonne of products | 0.037 | 0.039 | 0.043 |
Packaging Materials Consumed | tonne | 58757 | 56837 | 67514 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
Standard Indicator | Unit | 2019 | 2020 | 2021 |
---|---|---|---|---|
Total Investment in Ecological Restoration | 35665 | 646624 | 380855 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2019 | 2020 | 2021 |
---|---|---|---|---|
Number of Employees Aged Below 30 | 288 | 352 | 318 | |
Number of Female Employees | 7615 | 7015 | ||
Number of Full-time Employees | 136600 | 136136 | ||
Number of Male Employees | 64905 | 64121 | ||
Number of Part-time Employees | 60982 | 60346 | ||
Number of Total Employees | 10618625 | 10939419 | 10749215 | |
Percentage of Female Employees | % | 20 |
Employee turnover rate by gender, age group and geographical region.
Standard Indicator | Unit | 2020 | 2021 |
---|---|---|---|
Turnover Rate of Female Employees | % | 35 | 27 |
Turnover Rate of Male Employees | % | 16 | 21 |
Turnover Rate of Total Employees | % | 21 | 22 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Standard Indicator | Unit | 2020 | 2021 |
---|---|---|---|
Number of Work-related Fatalities | 3 | 6 | |
Number of Work-related Fatalities for Contractors | 2 | 2 | |
Number of Work-related Fatalities for Direct Employee | 1 | 4 | |
Work-related Fatalities Rate | % | 0.001 | 0.0036 |
Lost days due to work injury.
Standard Indicator | Unit | 2019 | 2020 | 2021 |
---|---|---|---|---|
Lost Days Due to Work-related Injuries | 30138 | 32318 | ||
Lost Time Injury Frequency Rate (LTIFR/LTIR) | 75.582 | 66.047 | 42.383 | |
Number of Work-related Injuries | 852 | 1020 | ||
Rate of Work-related Injuries | 0.002 | 0.001 | 0.001 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
Standard Indicator | Unit | 2019 | 2020 | 2021 |
---|---|---|---|---|
Total Hours of Safety Training for Employees | hours | 621896 | 399486 | 393020 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Standard Indicator | Unit | 2020 | 2021 |
---|---|---|---|
Percentage of Employees Trained | % | 78 | 84 |
Percentage of Trained Female Employees | % | 57 | 59 |
Percentage of Trained General Employees | % | 95 | 95 |
Percentage of Trained Male Employees | % | 43 | 41 |
Percentage of Trained Senior Management | % | 5 | 5 |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2019 | 2020 | 2021 |
---|---|---|---|---|
Average Training Hours (Female) | hours | 18.5 | 25.8 | |
Average Training Hours (General Staff) | hours | 17.6 | 25.7 | |
Average Training Hours (Male) | hours | 16.3 | 21.3 | |
Average Training Hours (Senior Management) | hours | 16.2 | 21.7 | |
Average Training Hours per Employee | hours | 14948 | 15911 | 15736 |
Total Training Hours | hours | 113090 | 115851 | 109937 |
Number of suppliers by geographical region.
Standard Indicator | Unit | 2020 | 2021 |
---|---|---|---|
Number of Suppliers in Canada | 8 | 9 | |
Number of Suppliers in Europe | 3312 | 3539 | |
Number of Suppliers in Hong Kong | 7178 | 8034 | |
Number of Suppliers in Mainland China | 101 | 2231 | |
Number of Total Suppliers | 86483 | 87557 |
Number of products and service related complaints received and how they are dealt with.
Standard Indicator | Unit | 2020 | 2021 |
---|---|---|---|
Complaint Growth Rate | % | -12.7 | |
Number of Products and Service Related Complaints | 1936928 | 1690776 | |
Total Number of Customer Complaints | 1936928 | 1690776 |
Description of anti-corruption training provided to directors and staff.
Standard Indicator | Unit | 2020 | 2021 |
---|---|---|---|
Coverage Rate of Ethical Standards and Anti-Corruption Training | % | 36 | 50 |
Number of People Participated in Ethical Standards and Anti-corruption Training | 71218 | 112318 | |
Total Hours of Anti-corruption Training | hours | 56722 | 125692 |
Resources contributed (e.g. money or time) to the focus area.
Standard Indicator | Unit | 2021 |
---|---|---|
Number of Volunteers among Employees | 4725 | |
Total Volunteer Service Hours | hours | 986505 |