Environmental, Social and Governance Report 2021

Year: 2021
Published: 2022-05-30
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2018 2019 2020 2021 Report Pages
COD emissions tons 2150.07 2921 4270.75 4622.72 76
COD reductions tons 14701.83 25888 36644.23 48251.37 76
NH₃ emissions tons 144.14 161 229.93 264.48 76
Passing rate of internal control on turbidity of treated water % >95 20
Total phosphorus emissions tons 54.03 50.62 63.57 81.1 76
Ultra-low emission compliance rate (Zhongshan GDH Energy) % ≥99 75
Zhongshan GDH Energy - Nitrogen oxides (NOx) emissions tons 449.2 454.03 490.52 471.14 76
Zhongshan GDH Energy - Smoke and dust emissions tons 27.77 29.43 36.25 34.25 76
Zhongshan GDH Energy - Sulphur oxides (SOx) emissions tons 148.66 129.94 168.29 233.31 76

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 2021 Report Pages
GHG emission intensity (GDH Highway) tons/HK$10000 of revenue 0.0098 0.011 0.009 0.0074 47
GHG emission intensity (Hotel Management Company) tons/HK$10000 of revenue 1.02 1.15 0.27 0.2 47
GHG emission intensity (The Group) tons/HK$10000 of revenue 2.35 1.84 1.53 1.18 47
GHG emission intensity (Water Resources) tons/HK$10000 of revenue 0.37 0.35 0.3 0.23 47
GHG emission intensity (Zhongshan GDH Energy) tons/HK$10000 of revenue 21.2 21.97 25.91 18.89 47
GHG emissions per unit area (Teem Group) tons CO2/m2 of operating area 0.078 0.066 0.052 0.064 47
GHG emissions – Scope 1 (GDH Highway) tons of CO2e 734.78 835.76 184.64 169.25 47
GHG emissions – Scope 1 (Hong Kong Headquarters) tons of CO2e 10.13 13.15 47
GHG emissions – Scope 1 (Hotel Management Company) tons of CO2e 7093.72 7128.37 335.17 366.81 47
GHG emissions – Scope 1 (Teem Group) tons of CO2e 40038.96 34303.05 2173.34 1895.74 47
GHG emissions – Scope 1 (Water Resources) tons of CO2e 496.36 466.24 1813.23 1523.35 47
GHG emissions – Scope 2 (GDH Highway) tons of CO2e 776.26 869.99 47
GHG emissions – Scope 2 (Hong Kong Headquarters) tons of CO2e 84.21 77.09 73.44 90.82 47
GHG emissions – Scope 2 (Hotel Management Company) tons of CO2e 7870.29 7602.04 47
GHG emissions – Scope 2 (Teem Group) tons of CO2e 38038.53 47753.92 47
GHG emissions – Scope 2 (Water Resources) tons of CO2e 304685.78 334527.77 383049.2 409990.94 47
GHG – Scope 1 (Zhongshan GDH Energy) 000 tons of CO2e 278.24 269.04 312.24 303.17 47
GHG – Scope 2 (Zhongshan GDH Energy) tons of CO2e 383.83 75.59 158.17 112.48 47

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 2021 Report Pages
GDH Highway - Hazardous waste generated kg 2184.95 763.86 32.71 76
Hotel Management Company - Food waste generated kg 77187 71174 67329.96 53125.97 76
Teem Group - Hazardous waste generated kg 2494.09 5316.24 1939.68 2652.46 76
Zhongshan GDH Energy - Ashes generated tons 285208.85 305106.84 302148.34 336491.2 76
Zhongshan GDH Energy - Gypsum generated tons 68380.37 67653.97 66524.78 97817.01 76
Zhongshan GDH Energy - Residues generated tons 19281.96 18560 18805.44 27155.14 76

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 2021 Report Pages
GDH Highway - Non-hazardous waste generated kg 97769 3463940 3465357 76
Hotel Management Company - Total sewage discharged tons 180225 175412.7 110802.5 339782.9 76
Teem Group - Non-hazardous waste generated kg 277584 617090 106668 2817392.14 76

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2018 2019 2020 2021 Report Pages
NH₃ reductions tons 2073.24 3110 4247.48 4971.6 76
Total phosphorus reductions tons 232.97 406 514.95 671.42 76
Ultra-low emission compliance rate target (both units, Zhongshan GDH Energy) % ≥99 75

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2018 2019 2020 2021 Report Pages
GDH Highway - Hazardous waste recycled kg 2120.45 734.2 32.71 76
GDH Highway - Non-hazardous waste recycled kg 97769 3438000 3465357 76
GDH Highway - Recycling rate of hazardous waste % 97 96 100 76
GDH Highway - Recycling rate of non-hazardous waste % 100 99 100 76
Sludge treatment tons 34621.25 77358.24 111985.8 121757.46 76
Teem Group - Hazardous waste recycled kg 900.2 3146 1656.68 1364.78 76
Teem Group - Non-hazardous waste recycled kg 264255 617090 106333 1862702.14 76
Teem Group - Recycling rate of hazardous waste % 36.1 59 85 51.5 76
Teem Group - Recycling rate of non-hazardous waste % 95.2 100 99 77 76
Zhongshan GDH Energy - Recycling rate of ashes % 100 100 100 100 76
Zhongshan GDH Energy - Recycling rate of gypsum % 100 100 100 100 76
Zhongshan GDH Energy - Recycling rate of residues % 100 100 100 100 76

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 2021 Report Pages
Annual coal consumption of Zhongshan GDH Energy for each unit of power supply g/kWh 306.4 20
Annual energy consumption per unit for Yue Gang Water Supply kWh/kTm 3.7 20
Annual target for coal consumption of Zhongshan GDH Energy for each unit of power supply g/kWh 307.8 20
Comprehensive energy consumption (Group Total) tons of standard coal / / 1210835.22 1217086.83 79
Comprehensive energy consumption intensity (Group Total) tons of standard coal/HK$10000 of revenue / / 0.52 0.41 79
Electricity consumption in business operations (Water resources) 10 MWh 57804.17 63465.71 72671.07 77782.38 78
Industry standard for annual energy consumption per unit for Yue Gang Water Supply kWh/kTm 4.53 20
Renewable energy consumption (Water resources) 10 MWh / 155.01 359.22 234.33 78
Total coal consumption (Zhongshan GDH Energy) tons of standard coal 1045805.43 1011361.16 1109379.86 1139809.93 79
Total diesel consumption (GDH Highway) litres 8179.86 12615.72 10684.13 8850.38 79
Total diesel consumption (Hotel) litres 119863 129706 53092.13 57472.66 78
Total diesel consumption (Teem) litres 972 950 1855.87 2330.33 78
Total diesel consumption (Water resources) litres / 16853.66 153323.38 117318.24 78
Total diesel consumption (Zhongshan GDH Energy) litres 186453 40862.5 79862.72 60374.66 79
Total electricity consumption (GDH Highway) 10 MWh 108.34 121.65 147.27 165.05 79
Total electricity consumption (Headquarters) 10 MWh 10.66 9.64 10.19 12.68 78
Total electricity consumption (Hotel) 10 MWh 1228.32 1233.15 1256.79 1161.96 78
Total electricity consumption (Teem) MWh 70880.82 61189.01 65504.01 83699.5 78
Total electricity consumption intensity (Teem) MWh/m² of business area 0.14 0.12 0.08 0.11 78
Total gasoline consumption (GDH Highway) litres 52455.47 50896.62 48051.94 44476.29 79
Total gasoline consumption (Hotel) litres 55393 51045 34569.39 32914.44 78
Total gasoline consumption (Teem) litres 30274.49 33031.04 25022.98 38991.45 78
Total gasoline consumption (Water resources) litres / 155893.33 521449.49 448642.45 78
Total gasoline consumption (Zhongshan GDH Energy) litres 19212.09 17701.84 16647.76 17775.56 79
Total natural gas consumption (Hotel) 71960 69744 47465 58870 78
Total natural gas consumption (Teem) 1197511 905741 971570 825113 78

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 2021 Report Pages
Domestic water consumption in office (Zhongshan GDH Energy) tons 157247 134145 128310 141210 79
GDH Highway - Total sewage discharged tons 712 824 64969 42770 76
Industrial water recycling rate (Zhongshan GDH Energy) % / 97 98 97 79
Total water consumption (GDH Highway) tons 24850 23650 64969 42770 79
Total water consumption (Hotel) tons 200250 194903 118551 148451 78
Total water consumption (Teem) tons 903731.04 928822 779292.68 874759 78
Total water consumption (Zhongshan GDH Energy) tons 8405747 6869629 7701220 7823926 79
Total water consumption intensity (GDH Highway) tons/HK$10000 of revenue 0.33 0.31 0.61 0.31 79
Total water consumption intensity (Hotel) tons/HK$10000 of revenue 2.89 3.15 3.85 3.73 78
Total water consumption intensity (Teem) tones/m² of business area 1.75 1.8 1 1.13 78
Total water consumption intensity (Zhongshan GDH Energy) tons/HK$10000 of revenue 64.04 56.09 63.91 48.74 79
Total water leakage reduced by Water Holdings million tons 17 20
Water consumption in production (Zhongshan GDH Energy) tons 8248500 6735484 7572910 7682716 79

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2021 Report Pages
Company target for annual energy consumption per unit for Yue Gang Water Supply kWh/kTm 4 20

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2021 Report Pages
Decrease in number of water companies with leakage problems requiring extra attention compared to last year % -3.22 20
Overall leakage rate decrease of water pipeline networks of Water Holdings compared with previous year % -1.85 20
Overall water quality passing rate of 25 water supply companies % >99 20
Tasks - Water Resources Business demerit points for each non-compliance 1-2 82

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2020 2021 Report Pages
Aggregate leasable area of department stores 125800 123900 10
Department store operation revenue contribution % 2.2 10
Total number of employees employees 9909 99
Total number of employees aged 30 or below employees 2423 99
Total number of employees aged 31-40 employees 2986 99
Total number of employees aged 41-50 employees 3027 99
Total number of employees aged above 50 employees 1473 99
Total number of employees in Headquarters and Hong Kong employees 183 99
Total number of employees in Mainland China employees 9726 99
Total number of employees with formal contract employees 9723 99
Total number of employees with outsourced contract employees 179 99
Total number of employees with temporary and short-term contracts employees 7 99
Total number of employees with temporary and short-term contracts (employment type) employees 7 99
Total number of female employees employees 3666 99
Total number of intermediate employees employees 916 99
Total number of junior employees employees 8662 99
Total number of male employees employees 6243 99
Total number of senior employees employees 324 99

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2021 Report Pages
Total number of resigned employees employees 801 99
Total number of resigned employees aged 30 or below employees 396 99
Total number of resigned employees aged 31-40 employees 242 99
Total number of resigned employees aged 41-50 employees 99 99
Total number of resigned employees aged above 50 employees 64 99
Total number of resigned employees in Headquarters and Hong Kong employees 86 99
Total number of resigned employees in Mainland China employees 715 99
Total number of resigned employees with formal contract employees 792 99
Total number of resigned employees with outsourced contract employees 8 99
Total number of resigned employees with temporary and short-term contracts employees 1 99
Total number of resigned employees with temporary and short-term contracts (employment type) employees 1 99
Total number of resigned female employees employees 348 99
Total number of resigned intermediate employees employees 51 99
Total number of resigned junior employees employees 737 99
Total number of resigned male employees employees 453 99
Total number of resigned senior employees employees 12 99

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2021 Report Pages
Occupational disease rate of employees - Water Resources Segment Not more than 0.001 82
Serious injury and minor injury rates of employees - Water Resources Segment Not more than 0.001 82
Veto indicators (including serious injury, fire, equipment damage above RMB100000, death or serious injuries of directly related parties, major social events based on personal injury, etc.) - Water Resources Business demerit points for each non-compliance 5-10 82

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2021 Report Pages
Annual production safety management appraisal - Water Resources Segment Pass or above 82
Management indicators (employee safety training rate, minor injuries, etc.) - Water Resources Business demerit points for each non-compliance 2-3 82

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2021 Report Pages
Percentage of trained employees by employee category - Intermediate percentage 90.07% 100
Percentage of trained employees by employee category - Junior percentage 89.08% 100
Percentage of trained employees by employee category - Senior percentage 91.36% 100
Percentage of trained employees by employee category - Temporary, short-term contracts and outsourced percentage 100% 100
Percentage of trained employees by gender - Female percentage 89.03% 100
Percentage of trained employees by gender - Male percentage 89.27% 100

The average training hours completed per employee by gender and employee category.

Indicator Unit 2021 Report Pages
Average training hours by employee category - Intermediate Hour 29.91 100
Average training hours by employee category - Junior Hour 26.66 100
Average training hours by employee category - Senior Hour 36.1 100
Average training hours by employee category - Temporary, short-term contracts and outsourced Hour 37.71 100
Average training hours by gender - Female Hour 31.02 100
Average training hours by gender - Male Hour 25.04 100
Average training hours per employee Hour 27.25 100
Total training hours Hour 266998.41 100

Number of suppliers by geographical region.

Indicator Unit 2021 Report Pages
Property investment and development business revenue contribution % 26.5 10

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2020 2021 Report Pages
Average occupancy rate of Sheraton Guangzhou Hotel % 66.1 74.8 10
Average occupancy rate of other four star-rated hotels % 34.2 57.6 10
Hotel ownership, operation and management revenue contribution % 1.3 10
Number of hotels managed by Hotel Management Company 37 27 10

Description of quality assurance process and recall procedures.

Indicator Unit 2021 Report Pages
Passing rate of national standard of treated water disinfectants % 100 20

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2021 Report Pages
Bonus points: Recognition from relevant government authorities - Water Resources Business point at county level, points at municipal level, points at national level, points at provincial level 3 82

The types of emissions and respective emissions data.

Standard Indicator Unit 2018 2019 2020 2021
Airborne Particulate Matter (PM) Emissions tons 27.77 29.43 36.25 34.25
NOₓ Emissions tons 449.2 454.03 490.52 471.14
SOₓ Emissions tons 148.66 129.94 168.29 233.31

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020 2021
Direct GHG Emissions (Scope 1) tons of CO2e 40038.96 835.76 184.64 366.81
Indirect Energy Emissions (Scope 2) tons of CO2e 84.21 77.09 776.26 47753.92
Total GHG Emissions Intensity (By Area) tons CO2/m2 of operating area 0.078 0.066 0.052 0.064
Total GHG Emissions Intensity (By Revenue) tons/HK$10000 of revenue 2.35 1.84 1.53 1.18

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020 2021
Total Hazardous Waste kg 2494.09 7501.19 2703.54 2685.17

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020 2021
Non-Hazardous Waste Disposed kg 277584 714859 3570608 6282749.14
Recycling Rate of Non-Hazardous Waste % or above 95

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2018 2019 2020 2021 2030
Ammonia Nitrogen Emissions Reduction Compared to Last Year tons 2073.24 3110 4247.48 4971.6
Target Reduction in GHG Intensity Percentage by 2030 Compared to 2020 % -36

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020 2021
Comprehensive Energy Consumption Intensity (By Revenue) tons of standard coal/HK$10000 of revenue None None 0.52 0.41
Diesel Fuel Consumption litres 315468.58 200988.88 298818.23 249346.27
Fossil Fuel Consumption tons of standard coal 1045805.43 1011361.16 1109379.86 1139809.93
Gasoline Consumption litres 158336.56 318563.83 646740.56 583800.19
Natural Gas Consumption 1269471 975485 1019035 883983
Purchased Electricity MWh 130032.01 122557.45 133174.05 94935.13
Renewable Energy Consumption 10 MWh None 1550.1 3592.2 2343.3
Total Electricity Consumption Intensity (By Area) MWh/m² of business area 0.14 0.12 0.08 0.11
Total Energy Consumption tons of standard coal None None 1210835.22 1217086.83

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020 2021
Recycled Water Percentage % 97 98 97
Total Wastewater Discharge tons 712 824 64969 42770
Total Water Withdrawal tons 9805078.04 17090054 8748032.68 8897906
Water Consumption Intensity (By Revenue) tons/HK$10000 of revenue 64.04 56.09 3.85 3.73
Water Consumption in Office tons 157247 134145 128310 141210
Water Consumption in Production and Operation tons 8248500 6735484 7572910 7682716

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2021
Target Energy Consumption Reduction Percentage by 2030 Compared to 2021 % 25

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2021
Water Consumption Reduction Percentage Compared to Last Year % -1.85

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2021
Number of Contractors employees 179
Number of Employees Aged 30-50 employees 6013
Number of Employees Aged Above 50 employees 1473
Number of Employees Aged Below 30 employees 2423
Number of Employees in Hong Kong employees 183
Number of Employees in Hong Kong and Mainland China employees 9909
Number of Employees in Mainland China employees 9726
Number of Female Employees employees 3666
Number of Full-time Employees employees 9723
Number of Male Employees employees 6243
Number of Temporary Workers employees 7
Number of Total Employees employees 9909
Percentage of Contractors % 1.81
Percentage of Employees Aged 30-50 % 60.68
Percentage of Employees Aged Above 50 % 14.87
Percentage of Employees Aged Below 30 % 24.46
Percentage of Employees in Hong Kong % 1.85
Percentage of Employees in Mainland China % 98.15
Percentage of Female Employees % 36.99
Percentage of Male Employees % 63.01
Percentage of Temporary Workers % 0.07

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2021
Turnover Rate of Contractors employees 8
Turnover Rate of Employees Aged 30-50 employees 341
Turnover Rate of Employees Aged Above 50 employees 64
Turnover Rate of Employees Aged Below 30 employees 396
Turnover Rate of Employees in Hong Kong employees 86
Turnover Rate of Employees in Hong Kong and Mainland China employees 801
Turnover Rate of Employees in Mainland China employees 715
Turnover Rate of Female Employees employees 348
Turnover Rate of Junior Management Employees employees 737
Turnover Rate of Male Employees employees 453
Turnover Rate of Middle Management Employees employees 51
Turnover Rate of Senior Management Employees employees 12
Turnover Rate of Temporary Workers employees 1
Turnover Rate of Total Employees employees 801

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2021
Percentage of Trained Contract Employees percentage 100
Percentage of Trained Female Employees percentage 89.03
Percentage of Trained Male Employees percentage 89.27

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2021
Average Training Hours (Female) Hour 31.02
Average Training Hours (Male) Hour 25.04
Average Training Hours per Employee Hour 27.25
Total Training Hours Hour 266998.41