Sustainability Report 2021
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Greenhouse gas emission density | tCO₂e / revenue of RMB10000 | 0.0298 | 0.02865 | 73 | |
| Scope 1 emissions | tCO₂e | 10177.66 | 26522.6 | 73 | |
| Scope 2 emissions | tCO₂e | 538411.66 | 613563.31 | 73 | |
| Total emissions | tCO₂e | 771.826 | 549589.33 | 640108.91 | 73 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Emission density of hazardous waste | Tonnes / revenue of RMB10000 | 0.00008 | 0.000085 | 73 |
| Total discharge of hazardous waste | Tonnes | 1.578 | 1.894 | 73 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Emission density of Non-hazardous waste | Tonnes / revenue of RMB10000 | 0.00017 | 0.00031 | 73 | |
| Total discharge of Non-hazardous waste | Tonnes | 2531.65 | 3171.297 | 6959.21 | 73 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Comprehensive energy consumption | tce | N/A | 77586.91 | 112437.48 | 73 |
| Comprehensive energy consumption density | tce / revenue of RMB10000 | N/A | 0.0042 | 0.005 | 73 |
| Diesel consumption | L | 100475.75 | 172786.02 | 73 | |
| GFA of green certified projects | million square meters | 5.73 | 4.3 | 73 | |
| Natural gas consumption | m³ | 4519720.7 | 12417486.16 | 73 | |
| Petrol consumption | L | 28958.92 | 48559.14 | 73 | |
| Purchased electricity | kWh | 83507391 | 58392419.03 | 79000394.74 | 73 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Water consumption | m³ | 34596988.04 | 29177441.13 | 23038940.22 | 73 |
| Water consumption density | m³ / revenue of RMB10000 | N/A | 1.58 | 1.03 | 73 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Longfor's total area that meets the standard of green building | million square meters | 72 | 90+ | 73 |
| Number of Longfor's projects that meet the standard of green building | 341 | 499 | 73 | |
| Number of green building-certified projects | 34 | 34 | 73 | |
| Share of Longfor's projects area that meets the standard of green building | % | 96.7 | 73 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Employee satisfaction score | % | 80 | 83 | 80 | 74 |
| Number of employees - 30-50 | 13944 | 17605 | 24641 | 74 | |
| Number of employees - Above 50 | 496 | 3964 | 2299 | 74 | |
| Number of employees - Employees | 23656 | 32115 | 38561 | 74 | |
| Number of employees - Entry-level manager | 1859 | 2297 | 4288 | 74 | |
| Number of employees - Female | 10172 | 14488 | 17242 | 74 | |
| Number of employees - High-level | 82 | 95 | 94 | 74 | |
| Number of employees - Hong Kong SAR, Macao SAR, the Islands of Taiwan and Overseas | 18 | 20 | 14 | 74 | |
| Number of employees - Mainland China | 26298 | 35406 | 44051 | 74 | |
| Number of employees - Male | 16144 | 20038 | 26823 | 74 | |
| Number of employees - Middle-level | 719 | 719 | 1142 | 74 | |
| Number of employees - Under 30 | 11876 | 13857 | 17155 | 74 | |
| The proportion of employees covered by the Group's engagement survey | % | 94 | 94 | 100 | 74 |
| Total Assets | RMB billion | 652.2 | 765.2 | 875.7 | 73 |
| Total number of employees | 26316 | 35426 | 44065 | 74 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Rectification completion rate | % | 100 | 100 | / | 73 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Employee engagement score | % | 84 | 86 | 83 | 74 |
| Passing rate of the examinations | % | 100 | 100 | 73 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Offline Training Duration - Female | Hour | 2.93 | 5.04 | 74 | |
| Offline Training Duration - Lower-level employees | Hour | 2.82 | 6.39 | 74 | |
| Offline Training Duration - Male | Hour | 3.66 | 7.28 | 74 | |
| Offline Training Duration - Middle-level management | Hour | 8.64 | 19.77 | 74 | |
| Offline Training Duration - Upper-level management | Hour | 2.64 | 28.44 | 74 | |
| Online Training Duration - Female | Hour | 8.8967 | 34.19 | 74 | |
| Online Training Duration - Lower-level employees | Hour | 9.2934 | 35.61 | 74 | |
| Online Training Duration - Male | Hour | 9.4555 | 35.98 | 74 | |
| Online Training Duration - Middle-level management | Hour | 8.7631 | 27.43 | 74 | |
| Online Training Duration - Upper-level management | Hour | 0.5245 | 7.74 | 74 | |
| Total Offline Training Duration | Hour | 98521 | 159809 | 306132.6 | 74 |
| Total Online Training Duration | Hour | 21567 | 439077 | 1660496 | 74 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Proportion of suppliers required to sign the Agreement on Integrity in Cooperation | % | 100 | 100 | 73 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Core Attributable Profit | RMB billion | 15.6 | 18.7 | 22.4 | 73 |
| Customer satisfaction | % | 89 | 88 | 92.3 | 74 |
| Net Assets | RMB billion | 166.7 | 192.7 | 223.4 | 73 |
| Number of complaint calls received | 700+ | 800+ | 73 | ||
| Revenues | RMB billion | 151 | 184.5 | 223.4 | 73 |
| Valid complaints | 147 | 345 | 73 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Number of audit activities | 22 | 20+ | / | 73 | |
| Number of audit findings | 160+ | 50+ | / | 73 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Number of employees that participated in the business code of conduct training and examinations | 000 | 34 | 44 | 73 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Charitable Donation | RMB million | 94 | 220 | 416 | 74 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO₂e | 10177.66 | 26522.6 | |
| Indirect Energy Emissions (Scope 2) | tCO₂e | 538411.66 | 613563.31 | |
| Total GHG Emissions | tCO₂e | 771.826 | 549589.33 | 640108.91 |
| Total GHG Emissions Intensity (By Revenue) | tCO₂e / revenue of RMB10000 | 0.0298 | 0.02865 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Total Hazardous Waste | Tonnes | 1.578 | 1.894 |
| Total Hazardous Waste Intensity (By Revenue) | Tonnes / revenue of RMB10000 | 0.00008 | 0.000085 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Non-Hazardous Waste Disposed | Tonnes | 2531.65 | 3171.297 | 6959.21 |
| Total Non-Hazardous Waste Intensity (By Revenue) | Tonnes / revenue of RMB10000 | 0.00017 | 0.00031 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Comprehensive Energy Consumption Intensity (By Revenue) | tce / revenue of RMB10000 | 0.0042 | 0.005 |
| Diesel Fuel Consumption | L | 100475.75 | 172786.02 |
| Gasoline Consumption | L | 28958.92 | 48559.14 |
| Natural Gas Consumption | m³ | 4519720.7 | 12417486.16 |
| Purchased Electricity | kWh | 58392419.03 | 79000394.74 |
| Total Energy Consumption | tce | 77586.91 | 112437.48 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Water Consumption | m³ | 34596988.04 | 29177441.13 | 23038940.22 |
| Water Consumption Intensity (By Revenue) | m³ / revenue of RMB10000 | 1.58 | 1.03 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Number of Employees Aged 30-50 | 13944 | 17605 | 24641 | |
| Number of Employees Aged Above 50 | 496 | 3964 | 2299 | |
| Number of Employees Aged Below 30 | 11876 | 13857 | 17155 | |
| Number of Employees in Mainland China | 26298 | 35406 | 44051 | |
| Number of Female Employees | 10172 | 14488 | 17242 | |
| Number of Male Employees | 16144 | 20038 | 26823 | |
| Number of Total Employees | 26316 | 35426 | 44065 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Rectification completion rate | % | 100 | 100 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Percentage of Employees Trained | % | 100 | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Average Training Hours (Female) | Hour | 11.8267 | 39.23 | |
| Average Training Hours (General Staff) | Hour | 12.1134 | 41.99 | |
| Average Training Hours (Male) | Hour | 13.1155 | 43.26 | |
| Average Training Hours (Middle Management) | Hour | 17.4031 | 47.2 | |
| Average Training Hours (Senior Management) | Hour | 3.1645 | 36.18 | |
| Total Training Hours | Hour | 120088 | 598886 | 1966628.6 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Number of Suppliers Signing Social Responsibility Code | % | 100 | 100 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Complaint Growth Rate | % | 14.29 | |
| Number of Products and Service Related Complaints | 147 | 345 | |
| Total Number of Customer Complaints | 700 | 800 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Number of People Participated in Ethical Standards and Anti-corruption Training | people | 34000 | 44000 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Total Public Welfare Donations | RMB million | 94 | 220 | 416 |
| Total Social Investment | RMB million | 94 | 220 | 416 |