2021 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT

Year: 2021
Published: 2022-05-29
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2019 2020 2021 Report Pages
Emissions from stationary fuel combustion metric tonnes of CO2e 8766 5282 5237 23
Scope 3 emissions - Fuel and energy-related activity metric tonnes of CO2e 49516 35688 56882 23

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 2021 2030 Report Pages
Biogenic emissions metric tonnes of CO2e 310 150 264 23, 74
Downstream leased assets (tenants) Scope 3 emissions metric tonnes of CO2e 33405 30579 32697 74
Emissions from mobile fuel combustion metric tonnes of CO2e 12883 5955 5095 23
Emissions from mobile fuel combustion (Scope 1) metric tonnes of CO2e 12883 5965 5095 74
Emissions from stationary fuel combustion (Scope 1) metric tonnes of CO2e 8766 5282 5237 74
Equivalent number of passenger cars taken off the road by PV panel project on roof of City of Dreams Macau and Studio City million passenger cars annually 12.6 22
Fuel and energy-related activity Scope 3 emissions metric tonnes of CO2e 49516 35588 56882 74
Fugitive emissions from refrigerants metric tonnes of CO2e 8677 5095 4510 23
Fugitive emissions from refrigerants (Scope 1) metric tonnes of CO2e 8677 5095 4510 74
Number of EV shuttle buses in Macau 30 22
Scope 1 emissions metric tonnes of CO2e 30327 16331 14842 23, 74
Scope 2 emissions (location-based) metric tonnes of CO2e 264983 207018 212111 23, 74
Scope 2 emissions (market-based) metric tonnes of CO2e 2034 665 280 23, 74
Scope 3 emissions - Downstream leased assets (tenants) metric tonnes of CO2e 33405 30579 32697 23
Total Scope 1 and 2 emissions (location-based) metric tonnes of CO2e 296620 223499 227217 23, 74
Total Scope 1 and 2 emissions (market-based) metric tonnes of CO2e 32360 16996 15123 23, 74
Total Scope 1 and 2 emissions (market-based) intensity by floor area metric tonnes of CO2e/m² 0.02 0.01 0.01 74
Total Scope 1 and 2 emissions (market-based) intensity by floor area at facilities in Cyprus metric tonnes of CO2e/m2 0.02 0.01 0.01 23
tCO2e/m2 intensity reduction in Scope 1 and 2 GHG emissions (ambition) % 22 18
tCO2e/m2 intensity reduction in Scope 1 and 2 GHG emissions by 2030 % 5 18

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 2021 Report Pages
Hazardous materials generated tonnes 54 90
Material diversion by type - Batteries % 0.17 27
Material diversion by type - Coffee Capsules % 1.42 27
Material diversion by type - Metal % 4.64 27
Material diversion by type - Others (e.g. e-waste, ink toners and light fixtures) % 12.07 27
Material diversion by type - Plastic % 11.22 27
Material diversion by type - Used Cooking Oil % 6.05 27
Total hazardous waste produced (comprising batteries, e-waste, ink toners and light bulbs) tonnes 110 78
Total waste generated metric tonnes 17682 7926 8787 26

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 2021 Report Pages
Additional plastic bottles eliminated annually by water refilling dispensers in Macau, Manila and Cyprus (2021 enablement) million bottles 2.8 25
Composting metric tonnes 88 36 192 26
Food waste diverted from disposal through composting and vermiculture tonnes 192 15
Incineration metric tonnes 15415 6786 7624 26
Increase in food waste diverted from disposal over previous year % 430 15
Landfill metric tonnes 2267 1140 1163 26
Material diversion by type - Food Waste % 21.1 27
Material diversion by type - Glass Bottles % 7.29 27
Material diversion by type - Paper % 35.86 27
Material diversion by type - Soap % 0.35 27
Materials diverted and waste generation intensity metric tonnes/m² 0.01 0.01 0.01 26
Recycling metric tonnes 624 313 720 26
Reduction in number of chemical products used in Macau and Manila percent 23% 54
Reduction in number of chemical products used in Macau and Manila (Green category) percent -51% -23% 54
Total materials diverted metric tonnes 713 349 912 26
Total materials diverted and waste generated metric tonnes 18395 8275 9699 26
Total non-hazardous waste produced (in tonnes) tonnes 9589 79
Waste diverted from disposal through onsite composting tonnes 192 27
Waste diverted from disposal through recycling tonnes 720 27

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2021 2030 Report Pages
CO2e reduction capacity of PV panel project on roof of City of Dreams Macau and Studio City tCO2e annually 5100 22
Scope 1 and 2 GHG emissions intensity reduction ambition % 22 16
Scope 1 and 2 GHG emissions intensity reduction target tCO2e/m2 5 16

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2020 2021 2030 Report Pages
Ambition for intensity reduction in non-hazardous waste generation against 2019 baseline percent 24 24
Intensity reduction in non-hazardous waste generation tonnes/m2 5 24
Non-hazardous waste generation intensity reduction ambition % 24 16
Non-hazardous waste generation intensity reduction target tonnes/m2 5 16
Plastic for recycling captured in F&B operations tonnes 4 102 25
Plate waste reduction during five-month trial monitoring period % 35 15

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 2021 Report Pages
Annual generation of PV panel project on roof of City of Dreams Macau and Studio City MWh 7000 22
Annual generation of PV solar panel project in City of Dreams Manila MW at full capacity, MWh 1.2 22
Annual generation of PV solar panels in City of Dreams Mediterranean MW at full capacity 1.2 22
Capacity of PV panel project on roof of City of Dreams Macau and Studio City PV panel 18000 22
Capacity of PV solar panel project in City of Dreams Manila PV panel 3120 22
Capacity of PV solar panels in City of Dreams Mediterranean PV panel 4000 22
Electricity consumption from non-renewable sources MWh 416996 326937 334380 22, 75
Electricity consumption from renewable sources MWh 1555 1478 22, 75
Energy intensity MWh/m² 0.367 0.27 0.27 22, 75
Equivalent number of smartphones charged by PV solar panel project in City of Dreams Manila million smartphones annually 139 22
Fuel consumption from non-renewable sources MWh 101673 51911 47770 22, 75
Number of EV chargers in Macau 70 80 22
Number of EV charging ports in Cyprus (planned) 6 22
Number of EV charging stations in City of Dreams Mediterranean (provisions for at least) 60 22
Number of EV golf carts in Macau 4 22
Number of diesel-powered shuttle buses in Macau 20 22
Total energy consumption MWh 518668 380403 383628 22, 75

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 2021 Report Pages
Increase in amount of water recycled in 2021 over previous year 134% 28
Municipal water consumption 3480473 2129685 2119732 29
Recycled water consumption 50718 63120 147549 29
Reused treated wastewater in City of Dreams Manila's cooling tower m3 14000 28
Total water consumption 3531191 2192805 2267281 29
Water intensity by floor area (in m³/m²) m³/m² 1.56 1.6 29
Water intensity by floor area (in m³/m²), facilities in Cyprus m³/m² 2.47 29

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2019 2020 2021 2030 Report Pages
Annualised energy savings from Energy-efficiency Measures (EEMs), Altira Macau kWh 5428746 21
Annualised energy savings from Energy-efficiency Measures (EEMs), City of Dreams Macau kWh 19559473 21
Annualised energy savings from Energy-efficiency Measures (EEMs), City of Dreams Manila kWh 5577569 21
Annualised energy savings from Energy-efficiency Measures (EEMs), Studio City kWh 16300899 21
Calculated kWh savings based on annualised energy-efficiency measures (EEMs) - Altira Macau kWh 967325 4890185 5428746 75
Calculated kWh savings based on annualised energy-efficiency measures (EEMs) - City of Dreams Macau kWh 3112560 14482900 19559473 75
Calculated kWh savings based on annualised energy-efficiency measures (EEMs) - City of Dreams Manila kWh 2166350 2166354 5577569 75
Calculated kWh savings based on annualised energy-efficiency measures (EEMs) - Studio City kWh 5653690 9634885 16300899 75
Calculated kWh savings based on annualised energy-efficiency measures (EEMs) - Total kWh 11799925 31174324 46866687 75
Energy intensity reduction compared to 2019 26% 21
Fuel and electricity consumption intensity reduction ambition % 22–28 16
Fuel and electricity consumption intensity reduction target kWh/m2 3 16
kWh/m2 intensity reduction in fuel and electricity consumption by 2030 % 3 18

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2021 2030 Report Pages
Annualised water savings from water efficiency measures at properties in Macau and Manila since 2019 m3 432000 28
Intensity reduction in water consumption m3/m2 19 24
Water consumption intensity reduction target m3/m2 19 16

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2021 Report Pages
Vermicast harvested at City of Dreams Manila kg 4731 27
Vermitea harvested at City of Dreams Manila litres 2684 27

Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.

Indicator Unit 2021 Report Pages
Carbon Disclosure Project (CDP) - overall score score B 5

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2019 2020 2021 Report Pages
% of Employees in Corporate and Centralised Services (Including Hong Kong, Macau and Japan) 4% 3% 4% 69
% of Employees in Cyprus Property 4% 4% 4% 69
% of Employees in Macau Properties (Including City of Dreams, Studio City, Altira Macau and Mocha Clubs) 67% 70% 71% 69
% of Employees in Manila Property 25% 23% 21% 69
Board Members by Age - Between the age of 30 and 50 % 37% 35% 30% 73
Board Members by Age - Over 50 years of age % 63% 65% 70% 73
Board Members by Age - Under 30 years of age % 0% 0% 0% 73
Board Members by Gender - Female % 24% 25% 24% 73
Board Members by Gender - Male % 76% 75% 76% 73
Corporate Executive Committees by Age - Between the age of 30 and 50 % 39% 47% 44% 73
Corporate Executive Committees by Age - Over 50 years of age % 61% 53% 56% 73
Corporate Executive Committees by Age - Under 30 years of age % 0% 0% 0% 73
Corporate Executive Committees by Gender - Female % 28% 18% 19% 73
Corporate Executive Committees by Gender - Male % 72% 82% 81% 73
Management by Age - Between the age of 30 and 50 % 81% 82% 81% 73
Management by Age - Over 50 years of age % 17% 17% 19% 73
Management by Age - Under 30 years of age % 2% 1% 1% 73
Management by Gender - Female % 39% 41% 40% 73
Management by Gender - Male % 61% 59% 60% 73
Management workforce between the age of 30 and 50 % 81% 82% 81% 70
Management workforce over 50 years of age % 17% 17% 19% 70
Management workforce under 30 years of age % 2% 1% 1% 70
New Hires by Gender - Female - Number 1889 296 286 71
New Hires by Gender - Male - Number 1830 317 500 71
New Hires by Location - Hong Kong - Number 94 45 28 71
New Hires by Location - Hong Kong - Rate 23.80% 15.85% 13.53% 71
New Hires by Location - Macau - Number 2425 386 505 71
New Hires by Location - Macau - Rate 15.17% 2.72% 3.84% 71
New Hires by Location - Manila - Number 963 124 50 71
New Hires by Location - Manila - Rate 16.41% 2.72% 1.34% 71
New Hires by Location - Other locations - Number 237 58 203 71
New Hires by Location - Other locations - Rate 29.92% 7.72% 25.47% 71
Non-Management workforce between the age of 30 and 50 % 57% 60% 64% 70
Non-Management workforce over 50 years of age % 14% 17% 18% 70
Non-Management workforce under 30 years of age % 29% 23% 18% 70
Non-management by Age - Between the age of 30 and 50 % 57% 60% 64% 73
Non-management by Age - Over 50 years of age % 14% 17% 18% 73
Non-management by Age - Under 30 years of age % 29% 23% 18% 73
Non-management by Gender - Female % 49% 49% 49% 73
Non-management by Gender - Male % 51% 51% 51% 73
Number of female employees in Corporate and Centralised Services (Including Hong Kong, Macau and Japan) 364 310 281 69
Number of female employees in Cyprus Property 393 289 304 69
Number of female employees in Macau Properties (Including City of Dreams, Studio City, Altira Macau and Mocha Clubs) 7684 6969 6499 69
Number of female employees in Manila Property 2706 2032 1559 69
Number of male employees in Corporate and Centralised Services (Including Hong Kong, Macau and Japan) 494 413 366 69
Number of male employees in Cyprus Property 572 422 456 69
Number of male employees in Macau Properties (Including City of Dreams, Studio City, Altira Macau and Mocha Clubs) 7886 6815 6261 69
Number of male employees in Manila Property 3162 2519 2171 69
Percentage of colleagues in Macau who completed their passport 89% 45
Senior Management representation from local communities in Cyprus % 40% 40% 57% 70
Senior Management representation from local communities in Hong Kong % 66% 69% 73% 70
Senior Management representation from local communities in Macau % 73% 82% 77% 70
Senior Management representation from local communities in Manila % 44% 43% 67% 70
Senior Management representation from local communities total % 66% 71% 73% 70
Senior Management representation from non-local communities in Cyprus % 60% 60% 43% 70
Senior Management representation from non-local communities in Hong Kong % 34% 31% 27% 70
Senior Management representation from non-local communities in Macau % 27% 18% 23% 70
Senior Management representation from non-local communities in Manila % 56% 57% 33% 70
Senior Management representation from non-local communities total % 34% 29% 27% 70
Total employees in Corporate and Centralised Services (Including Hong Kong, Macau and Japan) 858 723 647 69
Total employees in Cyprus Property 965 711 760 69
Total employees in Macau Properties (Including City of Dreams, Studio City, Altira Macau and Mocha Clubs) 15570 13784 12760 69
Total employees in Manila Property 5868 4551 3730 69

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2019 2020 2021 Report Pages
Employee Turnover by Age - Between the age of 30 and 50 - Number 1423 2258 1537 71
Employee Turnover by Age - Between the age of 30 and 50 - Rate 10.57% 18.47% 13.21% 71
Employee Turnover by Age - Over 50 years of age - Number 223 339 513 71
Employee Turnover by Age - Over 50 years of age - Rate 6.88% 10.03% 15.84% 71
Employee Turnover by Age - Under 30 years of age - Number 1262 1462 763 71
Employee Turnover by Age - Under 30 years of age - Rate 19.93% 35.14% 25.43% 71
Employee Turnover by Gender - Female - Number 1358 1832 1291 71
Employee Turnover by Gender - Female - Rate 12.30% 19.08% 14.95% 71
Employee Turnover by Gender - Male - Number 1550 2227 1522 71
Employee Turnover by Gender - Male - Rate 12.92% 21.90% 16.47% 71
Employee Turnover by Location - Hong Kong - Number 88 218 73 71
Employee Turnover by Location - Hong Kong - Rate 22.28% 76.76% 35.27% 71
Employee Turnover by Location - Macau - Number 1951 2300 1691 71
Employee Turnover by Location - Macau - Rate 12.21% 16.22% 12.87% 71
Employee Turnover by Location - Manila - Number 725 1445 898 71
Employee Turnover by Location - Manila - Rate 12.36% 31.75% 24.08% 71
Employee Turnover by Location - Other Locations - Number 144 96 151 71
Employee Turnover by Location - Other Locations - Rate 18.18% 12.78% 18.90% 71
New Hires by Age - Between the age of 30 and 50 - Number 1576 280 358 71
New Hires by Age - Between the age of 30 and 50 - Rate 11.70% 2.29% 3.08% 71
New Hires by Age - Over 50 years of age - Number 147 80 59 71
New Hires by Age - Over 50 years of age - Rate 4.54% 2.37% 1.82% 71
New Hires by Age - Under 30 years of age - Number 1996 253 369 71
New Hires by Age - Under 30 years of age - Rate 31.53% 6.08% 12.30% 71
New Hires by Gender - Female - Rate 17.12% 3.08% 3.31% 71
New Hires by Gender - Male - Rate 16.24% 3.12% 5.41% 71

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2019 2020 2021 Report Pages
Number of work-related injury cases reported 306 294 39
Total Recordable Injury Rate - 40-hour work week/total cases 3.32 1.59 1.69 72
Total Recordable Injury Rate - 48-hour work week/total cases 2.77 1.33 1.41 72
Total Recordable Injury Rate - Average 3.05 1.46 1.55 72

Lost days due to work injury.

Indicator Unit 2019 2020 2021 Report Pages
Lost days due to work injury lost days 1339 81
Number of lost days due to work injury days 1339 39
The Group’s Total Lost-time Injury Frequency Rate per 1000000 hours 15.24 7.31 7.75 39
The Group’s Total Recordable Injury Rate per 200000 hours 3.05 1.46 1.55 39
Total Lost-time Injury Frequency Rate - 40-hour work week/total cases 16.62 7.97 8.45 72
Total Lost-time Injury Frequency Rate - 48-hour work week/total cases 13.85 6.64 7.04 72
Total Lost-time Injury Frequency Rate - Average 15.24 7.31 7.75 72
Total lost days due to work injury days 3477 1414 1339 72

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2021 Report Pages
Number of employees trained in Hotel and Catering Safety Card Training Programme employees 10405 39
Number of participants in Micro-Enterprise mentorship and skill training 90 45

The average training hours completed per employee by gender and employee category.

Indicator Unit 2019 2020 2021 Report Pages
Average training hours completed per employee - Management - Female hours 24.43 15.74 24.5 72
Average training hours completed per employee - Management - Male hours 24.54 24.65 20.14 72
Average training hours completed per employee - Non Management - Female hours 27.31 104.29 131.5 72
Average training hours completed per employee - Non Management - Male hours 24.1 95.26 105.01 72
Average training hours completed per employee, Management, Female hours 24.43 15.74 24.5 35
Average training hours completed per employee, Management, Male hours 24.54 24.65 20.14 35
Average training hours completed per employee, Non-management, Female hours 27.31 104.29 131.5 35
Average training hours completed per employee, Non-management, Male hours 24.1 95.26 105.01 35
Total hours of mentoring provided in Micro-Enterprise program hours 200 45

Number of suppliers by geographical region.

Indicator Unit 2021 Report Pages
Number of suppliers for Chef's Table experiments suppliers 54 15

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2021 Report Pages
Carbon Disclosure Project (CDP) - A- score for climate-related supplier engagement strategy score A- 5

Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.

Indicator Unit 2019 2020 2021 2025 Report Pages
Increase in sustainable seafood items by weight percent 73% 54
Number of chemical products used in Macau and Manila (Green category) Number of Products 217 107 82 54
Percentage of total seafood procured by weight that is sustainable in Macau % 8 16 15
Share of sustainable seafood in total seafood procured percent 16% 54
Target percentage of seafood to be procured from sustainable, local and/or certified sources % 20 15

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2021 Report Pages
Total number of shuttle buses in Macau 50 22

Description of quality assurance process and recall procedures.

Indicator Unit 2020 2021 Report Pages
Number of owned and operated restaurants in Macau with vegetarian and sustainable seafood icons on menus restaurants 16 15
Number of sustainable products brought to Chef's Table for experiments every other month products 20 15
Number of sustainable seafood varieties available in Macau varieties 26 57 15
Number of sustainable seafood varieties available on Macau menus Number of Varieties 26 57 54
Percentage of owned and operated restaurants in Macau with vegetarian and sustainable seafood icons on menus % 38 15

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2021 Report Pages
Forbes Travel Guide Awards - five-star and four-star awards, Michelin Stars across restaurants awards 97 5
Number of acts into Melco Star Youth Talent Competition 142 45
Number of youth performers entered Melco Star Youth Talent Competition 900 45

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2008-2020 2019 2020 2021 Report Pages
Charitable contributions million HK$ 133.4 264 170.4 45
Charitable contributions (cumulative) million HK$ 753.8 45
Disaster relief donation for flood control, emergency relief, and reconstruction work in Zhengzhou, China million HK$ 9.7 45
Number of NGOs, associations, schools, nurseries, government departments, and SMEs supported through volunteering 1300 45
Number of business units involved in Micro-Enterprise mentorship 20 45
Number of students provided with tuition subsidies for digital skills and employment pipeline 3 45
Number of students supported for Studio City staycation (Macao Institute for Tourism Studies) 30 45
Number of volunteer participants 16000 45

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021
Direct GHG Emissions (Scope 1) metric tonnes of CO2e 30327 16331 14842
HFC Emissions metric tonnes of CO2e 8677 5095 4510
Indirect Energy Emissions (Scope 2) metric tonnes of CO2e 264983 207018 212111
Mobile Combustion Emissions metric tonnes of CO2e 12883 5965 5095
Scope 3 GHG Emissions (Downstream Leased Assets) metric tonnes of CO2e 33405 30579 32697
Stationary Combustion Emissions metric tonnes of CO2e 8766 5282 5237
Total GHG Emissions Intensity (By Area) metric tonnes of CO2e/m² 0.02 0.01 0.01
Total Other Indirect Energy Emissions (Scope 3) metric tonnes of CO2e 49516 35588 56882

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021
Total Hazardous Waste tonnes 54 110

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021
Diversion Rate of Non-Hazardous Waste % 21.1
Glass Waste % 7.29
Non-Hazardous Waste Incineration metric tonnes 15415 6786 7624
Non-Hazardous Waste Landfilling metric tonnes 2267 1140 1163
Non-Hazardous Waste Recycled metric tonnes 624 313 720
Paper Waste % 35.86
Total Non-Hazardous Waste Intensity (By Area) metric tonnes/m² 0.01 0.01 0.01

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2030
Target Reduction in GHG Intensity Percentage by 2030 Compared to 2021 % 22
Target Scope 1 and 2 Emissions Reduction Percentage by 2030 Compared to 2021 % 22

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit 2021 2030
Non-Hazardous Waste Intensity Reduction Compared to Last Year (By Area) tonnes/m2 5
Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year % 24
Plastic Waste Reduction Percentage Compared to Last Year % 2429

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021
Energy Consumption Intensity (By Area) MWh/m² 0.364 0.27 0.27
Percentage of Renewable Energy Consumption % 0.41 0.39
Renewable Energy Consumption MWh 1560 1478
Total Energy Consumption MWh 518668 380403 383628
Total Non-Renewable Fuel Consumption MWh 101673 51911 47770

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021
Municipal Water Consumption 3480473 2129685 2119732
Recycled Water Usage 50718 63120 147549
Total Water Withdrawal 3531191 2192805 2267281
Water Consumption 3531191 2192805 2267281

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2021 2030
Energy Consumption Reduction Percentage Compared to Last Year % 26
Target Energy Consumption Reduction Percentage by 2030 Compared to 2021 % 22

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2030
Target Water Consumption Reduction Percentage Compared to Last Year % 19

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2019 2020 2021
Number of Employees in Asia 23161 19769 18197
Number of Employees in Asia (Excluding China) 5868 4551 3730
Number of Employees in Europe 965 711 760
Number of Employees in Hong Kong 858 723 647
Number of Employees in Macau 15570 13784 12760
Number of Employees in Overseas 6833 5262 4437
Number of Female Employees 11147 9600 8643
Number of Male Employees 12014 10169 9254
Number of New Employees 4919 795 786
Number of New Employees (Female) 1889 296 286
Number of New Employees (Hong Kong) 94 45 28
Number of New Employees (Male) 1830 317 500
Number of New Employees (Overseas) 237 58 203
Number of Total Employees 23161 19769 18197
Percentage of Employees in Asia % 100 100 100
Percentage of Employees in Asia (Excluding China) % 25.35 23.03 20.49
Percentage of Employees in Hong Kong % 3.71 3.66 3.56
Percentage of Employees in Macau % 67.23 69.75 70.13
Percentage of Employees in Overseas % 29.5 26.64 24.38
Percentage of Female Employees % 48.14 48.53 49.15
Percentage of Male Employees % 51.86 51.47 50.85

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2019 2020 2021
Turnover Rate of Employees Aged 30-50 % 10.57 18.47 13.21
Turnover Rate of Employees Aged Above 50 % 6.88 10.03 15.84
Turnover Rate of Employees Aged Below 30 % 19.93 35.14 25.43
Turnover Rate of Employees in Hong Kong % 22.28 76.76 35.27
Turnover Rate of Employees in Macau % 12.21 16.22 12.87
Turnover Rate of Employees in Overseas % 12.36 31.75 24.08
Turnover Rate of Female Employees % 12.3 19.08 14.95
Turnover Rate of Male Employees % 12.92 21.9 16.47

Lost days due to work injury.

Standard Indicator Unit 2019 2020 2021
Lost Days Due to Work-related Injuries days 3477 1414 1339
Lost Time Injury Frequency Rate (LTIFR/LTIR) per 1000000 hours 15.24 7.31 7.75

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2021
Percentage of Employees Trained % 95

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2019 2020 2021
Average Training Hours (Female) hours 25.87 60.02 78
Average Training Hours (General Staff) hours 25.71 99.78 118.26
Average Training Hours (Male) hours 24.32 59.96 62.58
Average Training Hours (Senior Management) hours 24.49 20.2 22.32

Number of suppliers by geographical region.

Standard Indicator Unit 2021
Number of Total Suppliers suppliers 54

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2019 2020 2021
Donations to Disaster Relief Contributions to Public Welfare million HK$ 9.7
Number of Participations in Volunteer Activities 16000
Total Social Investment million HK$ 133.4 264 170.4