2021 ESG Report

Year: 2021
Published: 2022-05-27
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 2021 Report Pages
Carbon emission reduction from pilot retrofitting energy-saving water pumps in 2021 tonnes 490 52
Greenhouse gas emission density (tCO2e/RMB million of rental and management fee income from urban complexes) 44.9 44.98 44.93 49
Increment rate in 2021 for Scope 1: Energy direct emissions 39.98% 49
Increment rate in 2021 for Scope II: Energy indirect emissions 38.37% 49
Increment rate in 2021 for greenhouse gas emission density -0.11% 49
Increment rate in 2021 for total greenhouse gas emission 38.48% 49
Reduction in carbon emissions from solar photovoltaic power stations in 2021 tonnes 30600 52
Scope 1: Energy direct emissions tCO2e 15505 16256 27082 49
Scope II: Energy indirect emissions tonnes CO2 167185 222552 361102 49
Total greenhouse gas emission tCO2e 182690 238808 388183 49

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 2021 Report Pages
Construction waste tonne 21872 25566 34455 49
Domestic waste tonne 148762 149977 209956 49
Increment rate in 2021 for construction waste 25.63% 49
Increment rate in 2021 for domestic waste 28.57% 49
Increment rate in 2021 for intensity of non-hazardous waste discharge -5.86% 49
Increment rate in 2021 for kitchen waste 45.55% 49
Increment rate in 2021 for total discharge of non-hazardous waste 34.49% 49
Intensity of non-hazardous waste discharge (tonne/RMB million of rental and management fee income from urban complexes) 59.31 49.11 46.39 49
Kitchen waste tonne 70673 85173 156415 49
Total discharge of non-hazardous waste tonne 241307 260706 400736 49

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 2021 Report Pages
Achieve a renewable energy utilization rate of 8% or more in the Wuxi Project (2021) percent 8 8
Direct energy consumption MWh 77.56 81 135.41 48
Electricity consumption MWh 259150 313143 334973 48
Estimated annual power generation of solar photovoltaic power stations in 2021 MWh 30660 52
Heat energy consumption GJ 165888 273311 457017 48
Indirect energy consumption MWh 317101 407201 661940 48
Installed capacity of solar photovoltaic power stations in 2021 MW 3.123 52
Intensity of energy consumption (rental and management fee income from urban complexes) MWh/million RMB 91 92 92 48
Natural gas consumption ten thousand m³ 2.055 1.767 1.253 48
Total energy consumption MWh 378662 488511 797391 48

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 2021 Report Pages
Water consumption tonne 3162117 3778036 6540220 48
Water intensity (rental and management fee income from urban complexes) tonne/million RMB 716 712 757 48

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2021 2024 2025 Report Pages
Electricity savings from pilot retrofitting energy-saving water pumps in 2021 kWh, thousand kWh 100000 52
Number of pilot retrofitting energy-saving water pumps in 2021 30 52
Renewable energy utilization rate (target for 2025) % 8 50
Renewable energy utilization rate for new Wuyue Plaza percent 8% 10
Renewable energy utilization rate of new Wuyue Plaza projects in 2024 8% 13

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2019 2020 2021 2024 Reporting Period Report Pages
Achieve 100% green building coverage in new projects by 2021 percent 100 8
Annual runoff control rate achieved by 16 Wuyue Plazas % 75 50
Completion rate of ESG-related system projects in 2024 100% 13
Green building coverage for new projects percent 100% 10
Green building coverage rate 100% 51
Green building coverage rate for all properties meeting the basic and design requirements in the Assessment Standard for Green Building T 50378-2019 100% 51
Green construction coverage rate of new projects in 2024 100% 13
Number of employees participating in anti-pollution training person 19274 14
Number of green building projects projects 7 51
Number of national green building marks obtained projects 12 51
Number of saplings donated and planted in desert saplings 1000000 57
Number of three-star design certification projects projects 3 51
Project process assessment (residential development stage) score 90.16 91.78 91.17 22
Proportion of prefabrication construction projects of Seazen reached % 65 50
Total area of forest greened by sapling donation square meters 1000000 10
Total green building area million sq.m 1103 51
Total green building operation certified building area thousand sq.m 1768.59 51

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2020 2021 2022 Report Pages
Employees from regional companies supporting epidemic prevention persons 4500 58
Full-time employees %, person 32105 38
Mortality rate per thousand persons % 0.01 40
Ranked 10th in Top 100 China Real Estate Enterprises in Comprehensive Strength th 10 6
Ranked 10th in Top 100 China Real Estate Enterprises in Financing Capacities th 10 6
Top 10 A-share Listed Real Estate Companies in China th 4 6
Top 10 Brand Value of China Commercial Real Estate Projects rd 3 6
Top 10 China Real Estate Developers in Commercial Real Estate Operation nd 2 6
Top 10 China Real Estate Developers in Comprehensive Strength th 10 6
Top 10 China Real Estate Developers in terms of Comprehensive Strength in Commercial Real Estate th 5 6
Top 10 China Real Estate Listed Companies in terms of Comprehensive Strength th 10 6
Top 10 Commercial Real Estate Operation Enterprises in China th 10 6
Total workforce person 32105 38
Total workforce by age group: Above 50 %, person 320 38
Total workforce by age group: Below 30 %, person 11573 38
Total workforce by age group: From 30 to 50 %, person 62.96 38
Total workforce by gender: Female %, person 11831 38
Total workforce by gender: Male %, person 62.84 38
Total workforce by geographical region: Jiangsu %, person 9074 38
Total workforce by geographical region: Others %, person 56.41 38
Total workforce by geographical region: Shanghai %, person 6.88 38
Total workforce by geographical region: Zhejiang %, person 8.45 38

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2021 Report Pages
Employee turnover rate % 31.4 38
Employee turnover rate by age group: Above 50 % 19.9 38
Employee turnover rate by age group: Below 30 % 34.3 38
Employee turnover rate by age group: From 30 to 50 % 29.8 38
Employee turnover rate by gender: Female % 30.6 38
Employee turnover rate by gender: Male % 31.8 38
Employee turnover rate by geographical region: Jiangsu % 29.5 38
Employee turnover rate by geographical region: Others % 32.0 38
Employee turnover rate by geographical region: Shanghai % 24.8 38
Employee turnover rate by geographical region: Zhejiang % 38.0 38

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2019 2020 2021 Report Pages
Number of employees suffered from minor injuries person 2 2 1 40
Number of general and above safe production accidents item 2 40
Number of work-related fatalities person 1 40
Safety accident 2 2 40

Lost days due to work injury.

Indicator Unit 2020 2021 Report Pages
Lost days due to work injury day 100 103 40

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2019 2020 2021 2022 Report Pages
Emergencies 46 42 65 40
ISO 45001:2018 occupational health and safety management system certification certified 39
Large potential safety hazards 200 42 28 40
Rectification rate of safety hazards % 100 100 100 40
Safety training coverage rate during residential development stage % 100 100 100 41
Safety training coverage rate during the development stage of commercial complex % 100 100 100 41
Special safety assessment (operation and management stage of commercial complexes) score 89.73 94.06 95.81 22
Special safety assessment (residential development stage) score 82.29 82.98 81.66 22
Special safety inspection (development stage of commercial complex) times 394 173 156 22
Special safety inspection (operation and management stage of commercial complexes) 33 23 25 22
Total investment in safe production ten thousand RMB 4216.01 4708.05 7609.34 40
rectification completion rate 100% 16

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2019 2020 2021 Report Pages
Employee online training coverage rate % 100 42
Number of safety training participants during the operation and management stage of commercial complex (ten thousand participants) 19.18 24.89 28.32 41
Number of safety training sessions during the development stage of commercial complex 320 232 318 41
Number of safety training sessions during the operation and management stage of commercial complex 9857 12802 12116 41
Percentage of female employees trained online % 35 42
Percentage of general employees trained online % 91.5 42
Percentage of male employees trained online % 65 42
Percentage of middle management trained online % 11 42
Percentage of senior management trained online % 9.5 42

The average training hours completed per employee by gender and employee category.

Indicator Unit 2021 Report Pages
Average online training hours per female employee hour 1.6 42
Average online training hours per general employee hour 1.9 42
Average online training hours per male employee hour 2 42
Average online training hours per middle management hour 1.7 42
Average online training hours per senior management hour 1.1 42
Online training hours per capita hour 2 42
Total learning hours for project quality training hours 1400 22
Training investment per capita RMB 404 42

Number of suppliers by geographical region.

Indicator Unit 2019 2020 2021 Reporting Period Report Pages
Number of new residential development projects projects 61 51
Number of qualified core suppliers 1522 1051 1750 34
Qualification rate of core suppliers (%) % 95.8 93.3 97.3 34

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2021 Report Pages
Integrity Cooperation Agreement signing rate with all suppliers % 100% 14, 34
Number of centralized training activities for suppliers sessions 12 36
Number of participants in supplier training participants 1200 36

Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.

Indicator Unit 2019 2020 2021 Report Pages
Number of core suppliers reviewed during the Reporting Period 1588 1127 1798 34

Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.

Indicator Unit 2021 Report Pages
Total procurement covered by Green List suppliers billion RMB 17 36

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Indicator Unit 2019 2020 2021 Report Pages
Identified quality and safety issues/hidden dangers (development stage of commercial complex) item 36295 12054 7901 22
Identified quality and safety issues/hidden dangers (operation and management stage of commercial complexes) item 4401 3418 12038 22

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2021 Report Pages
Acceptance rate of customer enquiries, complaints and repair requests for products and services handled by Seazen 4008 platform % 100 30
Average resolution time of customer complaint cases Day 3–15 30
Cumulative closure rate of customer enquiries, complaints and repair requests for products and services handled by Seazen 4008 platform % 96.2 30
Number of customer complaints for products and service handled by Seazen 4008 Platform Case 1686 30
Number of customer enquiries for products and service handled by Seazen 4008 Platform Case 5066 30
Number of customer enquiries, complaints and repair requests for products and services handled by Seazen 4008 platform Case 42485 30
Number of other types of feedback received (property services and suggestions) for products and services handled by Seazen 4008 Platform Case 15984 30
Number of repair requests for products and service handled by Seazen 4008 Platform Case 7800 30
Preliminary screening pass rate for 'Have sincere opinion' system percent 85% 39
Response rate of customer enquiries, complaints and repair requests for products and services handled by Seazen 4008 platform % 100 30
Successful resolution rate of customer complaint cases % 100 30

Description of practices relating to observing and protecting intellectual property rights.

Indicator Unit 2021 Report Pages
licensed invention patents patents 21 16
patents granted for exterior design patents 117 16
utility model patents obtained patents 129 16

Description of quality assurance process and recall procedures.

Indicator Unit 2019 2020 2021 Reporting Period Report Pages
Monthly quality and safety assessment and inspection (development stage of commercial complex) times 637 229 164 22
Monthly quality and safety assessment and inspection (operation and management stage of commercial complexes) 164 125 148 22
Number of two-star and one-star projects projects 11 51
Organized training sessions on project quality sessions 20 22
Project delivery assessment (development stage of commercial complex) score 86.11 86.83 80.28 22
Project delivery assessment (residential development stage) score 79.3 81.23 81.07 22
Project process assessment (development stage of commercial complex) score 84.84 84.81 87.11 22
Total participants in project quality training participants 13800 22

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Indicator Unit 2021 Report Pages
audits completed audits 87 16
problems found in audit problems more than 300 16

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2021 Report Pages
Average hours of anti-pollution training per Director (excluding independent directors) hours 2.5 14
Average hours of anti-pollution training per Director (including independent directors) hours 1.4 14
Average hours of anti-pollution training per employee hours 2 14
Coverage rate of anti-pollution training of Directors (excluding independent directors) % 100 14
Coverage rate of anti-pollution training of Directors (including independent directors) % 57 14
Number of directors participating in anti-pollution training person 4 14

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2013–2021 2021 2022 Report Pages
Blue Chip Annual Conference Top 100 Enterprises th 18 6
Donation for epidemic prevention and control materials in Putuo District, Shanghai RMB 300000 58
Donation to Henan Charity Federation for humanitarian relief RMB 20000000 58
Donation to Minhang District Education Technology Development Co., Ltd. RMB 300000 57
Donation to Zhejiang Disabled Persons Welfare Foundation for special children RMB 20000 57
Donation to education development foundation of Shanghai Normal University RMB 2600000 57
Donation to national epidemic prevention and control RMB 138910 58
Number of online concerts for special children concerts 3 57
Number of provinces covered by Glorious Library provinces 2 57
Number of rural primary schools covered by Glorious Library schools 14 57
Suggestions accepted in 'Have sincere opinion' system percent 69% 39
Suggestions implemented in 'Have sincere opinion' system percent 44% 39
Suggestions passed preliminary screening in 'Have sincere opinion' system suggestions 189 39
Suggestions received through 'Have sincere opinion' system suggestions 230 39
Top 20 Listed Real Estate Enterprises in China th 11 6

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2013–2021 2021 Report Pages
Number of books donated by Glorious Library books 130000 57
Number of students benefited from Glorious Library students 10000 57
Number of teachers and students benefited from education projects persons 2300 57
Number of volunteers in Spring Planting Project volunteers 30 57
Number of volunteers participated in Glorious Library volunteers 2000 57
Total number of saplings donated saplings 1000000 10

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021
Direct GHG Emissions (Scope 1) tCO2e 15505 16256 27082
Indirect Energy Emissions (Scope 2) tonnes CO2 167185 222552 361102
Total GHG Emissions tCO2e 182690 238808 388183
Total GHG Emissions Intensity (By Revenue) tCO2e/RMB million 44.9 44.98 44.93

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021
Non-Hazardous Waste (Construction Waste) tonne 21872 25566 34455
Non-Hazardous Waste (Domestic Waste) tonne 148762 149977 209956
Non-Hazardous Waste (Kitchen Waste) tonne 70673 85173 156415
Non-Hazardous Waste Disposed tonne 241307 260706 400736
Total Non-Hazardous Waste Intensity (By Revenue) tonne/RMB million 59.31 49.11 46.39

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit
CO2 Emissions Reduction Compared to Last Year tonnes
CO2 Emissions Reduction Percentage Compared to Last Year %

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit
Non-Hazardous Waste Intensity Reduction Compared to Last Year t

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021
Energy Consumption Intensity (By Revenue) MWh/million RMB 91 92 92
Natural Gas Consumption ten thousand m³ 2.055 1.767 1.253
Percentage of Renewable Energy Consumption percent 8
Purchased Electricity MWh 259150 313143 334973
Purchased Heating GJ 165888 273311 457017
Solar Energy MWh 30660
Total Direct Energy Consumption MWh 77.56 81 135.41
Total Energy Consumption MWh 378662 488511 797391
Total Indirect Energy Consumption MWh 317101 407201 661940

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021
Water Consumption tonne 3162117 3778036 6540220
Water Consumption Intensity (By Revenue) tonne/million RMB 716 712 757

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2021 2024 2025
Electricity Usage Reduction Compared to Last Year kWh 100000
Target Electricity Usage Reduction Percentage Compared to Last Year % 8
Target Electricity Usage Reduction Percentage by 2025 Compared to 2023 % 8

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2021
Number of Employees Aged 30-50 person 20212
Number of Employees Aged Above 50 person 320
Number of Employees Aged Below 30 person 11573
Number of Female Employees person 11831
Number of Full-time Employees person 32105
Number of Male Employees person 20174
Number of Total Employees person 32105
Percentage of Employees Aged 30-50 % 62.96
Percentage of Employees Aged Above 50 % 1
Percentage of Employees Aged Below 30 % 36.04
Percentage of Female Employees % 37.16
Percentage of Full-time Employees % 100
Percentage of Male Employees % 62.84

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2021
Turnover Rate of Employees Aged 30-50 % 29.8
Turnover Rate of Employees Aged Above 50 % 19.9
Turnover Rate of Employees Aged Below 30 % 34.3
Turnover Rate of Female Employees % 30.6
Turnover Rate of Male Employees % 31.8
Turnover Rate of Total Employees % 31.4

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2020 2021
Number of Fatalities as a Result of Work-related Injuries person 1
Number of Fatalities of the Last 3 Years person 1
Number of Work-related Fatalities person 1

Lost days due to work injury.

Standard Indicator Unit 2020 2021
Lost Days Due to Work-related Injuries day 100 103

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2019 2020 2021
Investment in Work Safety ten thousand RMB 4216.01 4708.05 7609.34
Participation Rate of Safety Training % 100 100 100

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2021
Percentage of Employees Trained % 100
Percentage of Trained Female Employees % 35
Percentage of Trained General Employees % 91.5
Percentage of Trained Male Employees % 65
Percentage of Trained Middle Management % 11
Percentage of Trained Senior Management % 9.5

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2021
Average Training Hours (Female) hour 1.6
Average Training Hours (General Employees) hour 1.9
Average Training Hours (Male) hour 2
Average Training Hours (Middle Management) hour 1.7
Average Training Hours (Senior Management) hour 1.1
Average Training Hours per Employee hour 2
Total Training Hours hours 1400

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Standard Indicator Unit 2021
Number of Supplier Social Responsibility Training Sessions sessions 12
Number of Suppliers Participating in ESG Training participants 1200

Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.

Standard Indicator Unit 2019 2020 2021
Number of Suppliers Participated in Sustainability Risk Assessment 1588 1127 1798

Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.

Standard Indicator Unit 2021
Percentage of Suppliers Adopting Green Procurement Standards % None

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2021
Complaints Handling Rate % 96.2
Number of Products and Service Related Complaints Case 1686
Total Number of Customer Complaints Case 1686

Description of practices relating to observing and protecting intellectual property rights.

Standard Indicator Unit 2021
Number of Authorised Utility Model Patents patents 129
Number of Invention Patents patents 21
Number of Patents Granted patents 267

Description of quality assurance process and recall procedures.

Standard Indicator Unit 2021
Number of Training Employees on Quality and Safety participants 13800
Number of Training Sessions on Quality and Safety sessions 20

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Standard Indicator Unit 2021
Percentage of Employees Anti-corruption Policies have been Communicated to % 100
Percentage of Suppliers Accepting Anti-corruption Policies % 100

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2021
Anti-corruption Training Coverage among Directors and Management % 57
Average Anti-corruption Training Hours for Directors and Management hours 1.4
Average Anti-corruption Training Hours for General Employees hours 2
Coverage of Anti-corruption Training for Employees % 100
Number of Directors and Management Attendance for Anti-corruption Training person 4

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2021
Investment in Education Donation yuan 165680
Number of Registered Volunteers volunteers 30
Total Public Welfare Donations yuan 700000