2021 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Greenhouse gas emission intensity | Tonne of carbon dioxide equivalent/RMB 1 million of revenue | 28.55 | 25.66 | 143 |
Greenhouse gas emission intensity (Scope 1) | Tonne of carbon dioxide equivalent/RMB 1 million of revenue | 9.75 | 6.05 | 143 |
Greenhouse gas emission intensity (Scope 2) | Tonne of carbon dioxide equivalent/RMB 1 million of revenue | 18.8 | 19.61 | 143 |
Greenhouse gas emissions (Scope 1) | Tonne of carbon dioxide equivalent | 26475.77 | 25271.66 | 143 |
Greenhouse gas emissions (Scope 2) | Tonne of carbon dioxide equivalent | 51032.29 | 81977.12 | 143 |
Proportion of Scope I GHG emission (Group) | % | 65.84 | 76.44 | 55 |
Proportion of Scope II GHG emission (Group) | % | 34.16 | 23.56 | 55 |
Scope I GHG Emission Intensity (Group) | tonnes CO2-eq/RMB million of revenue | 9.75 | 6.05 | 55 |
Scope II GHG Emission Intensity (Group) | tonnes CO2-eq/RMB million of revenue | 18.8 | 19.61 | 55 |
Total emission of greenhouse gas | Tonne of carbon dioxide equivalent | 77508.06 | 107248.78 | 143 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Waste catering oil production | tonnes | 980 | 1406 | 56 |
Waste fluorescent tubes generated | pieces | 11610 | 56 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Kitchen waste produced | Tonne | 7380 | 17449.75 | 144 |
Kitchen waste production | tonnes | 7380 | 17450 | 56 |
Non-hazardous waste intensity | Tonne/RMB 1 million revenue | 3.08 | 4.51 | 144 |
Plastic packaging bags material used | Tonne | 102.58 | 152.8 | 145 |
Sewage discharge from brand stores | thousand tonnes | 1473 | 2059 | 63 |
Sewage discharge from supply centers | thousand tonnes | 100 | 48 | 63 |
Total non-hazardous waste produced | Tonne | 8360.47 | 18856.24 | 144 |
Waste cooking oil produced | Tonne | 980.47 | 1406.49 | 144 |
Waste tubes/bulbs produced | Piece | 6352 | 11610 | 144 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Diesel consumption | Liter | 1198 | 19011.35 | 144 | |
Direct energy consumption | MWh | 16910.15 | 16158.71 | 144 | |
Electricity consumption distribution - Brand stores | 93.93% | 94.83% | 66 | ||
Electricity consumption distribution - Offices | 0.59% | 66 | |||
Electricity consumption distribution - Supply centers | 6.07% | 4.58% | 66 | ||
Electricity consumption intensity | MWh/RMB million of revenue | 35.5 | 30.81 | 33.72 | 66 |
Gasoline consumption | Liter, liters | 3472 | 2859 | 67, 144 | |
Increase in electricity consumption compared to previous year | MWh | 57311 | 66 | ||
Indirect energy consumption | MWh | 83635.85 | 140946.44 | 144 | |
Natural gas consumption | cubic meters, m³ | 1706178.24 | 1612719.55 | 67, 144 | |
Percentage increase in electricity consumption compared to previous year | 68.52% | 66 | |||
Total electricity consumption | kWh | 83635851.98 | 140946442.39 | 144 | |
Total electricity consumption of the Group | MWh | 140946 | 66 | ||
Total energy consumption | MWh | 100546 | 157105.15 | 144 | |
Total energy consumption intensity | MWh/RMB 1 million revenue | 37.04 | 37.59 | 144 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Catering sewage discharge | Tonne | 1573190.8 | 2107246.7 | 143 | |
Catering sewage discharge intensity | Tonne/RMB 1 million of revenue | 579.48 | 504.16 | 143 | |
Increase in catering wastewater compared to previous year | tonnes | 534056 | 63 | ||
Increase in water consumption compared to previous year | cubic meters | 969571 | 69 | ||
Increase in water consumption compared to previous year (percentage) | % | 56.71 | 69 | ||
Percentage increase in catering wastewater compared to previous year | % | 33.95 | 63 | ||
Total catering wastewater generated by the Group | tonnes | 2107247 | 63 | ||
Total water consumption | m³ | 1709744.67 | 2679315.71 | 145 | |
Total water consumption (Group) | cubic meters | 2679316 | 69 | ||
Water consumption distribution - Brand stores | % | 92.68 | 96.03 | 69 | |
Water consumption distribution - Offices | % | 0.42 | 69 | ||
Water consumption distribution - Supply centers | % | 7.32 | 3.55 | 69 | |
Water consumption intensity | m³/RMB 1 million revenue | 629.78 | 641.03 | 145 | |
Water consumption intensity (per RMB million of revenue) | cubic meters/RMB million | 723.15 | 629.78 | 641.03 | 69 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Intensity of packaging material used | Tonne/RMB 1 million revenue | 0.2 | 0.16 | 145 |
Meal boxes packaging material used | Tonne | 428.12 | 664.41 | 145 |
Total packaging material used | Tonne | 530.7 | 817.21 | 145 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Age Group - 29 or below | Headcount | 9839 | 11196 | 147 |
Age Group - 30-49 | Headcount | 2254 | 2445 | 147 |
Age Group - 50 and above | Headcount | 708 | 854 | 147 |
Employment Type - Management | Headcount | 109 | 121 | 147 |
Employment Type - Non-management | Headcount | 12692 | 14374 | 147 |
Gender - Female | Headcount | 4046 | 4582 | 147 |
Gender - Male | Headcount | 8755 | 9913 | 147 |
Geographical Region - Hong Kong, Macau and Taiwan | Headcount | 22 | 22 | 147 |
Geographical Region - Mainland China | Headcount | 12779 | 14447 | 147 |
Geographical Region - Overseas | Headcount | 26 | 147 | |
Number of employees assisted by Nathan Foundation | 11 | 81 | ||
Total number of employees | Headcount | 12801 | 14495 | 147 |
Employee turnover rate by gender, age group and geographical region.
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Employee turnover rate in Hong Kong, Macau and Taiwan | Percentage | 91 | 148 | |
Employee turnover rate in Mainland China | Percentage | 111 | 148 | 148 |
Employee turnover rate in Overseas | Percentage | N/A | 35 | 148 |
Employee turnover ratio by age - 30 to 49 | % | 80 | 75 | |
Employee turnover ratio by age - Above 50 | % | 75 | 75 | |
Employee turnover ratio by age - Under 29 | % | 168 | 75 | |
Employee turnover ratio by gender - Female employee | % | 128 | 75 | |
Employee turnover ratio by gender - Male employee | % | 157 | 75 | |
Female employee turnover rate | Percentage | 110 | 128 | 148 |
Male employee turnover rate | Percentage | 112 | 157 | 148 |
Seat Turnover rate - Jiu Mao Jiu | 1.9 | 13 | ||
Seat Turnover rate - Tai Er | 3.4 | 13 | ||
Total employee turnover rate | Percentage | 111 | 148 | 148 |
Turnover rate of employees aged 29 and below | Percentage | 122 | 168 | 148 |
Turnover rate of employees aged 30-49 | Percentage | 67 | 80 | 148 |
Turnover rate of employees aged 50 and above | Percentage | 97 | 75 | 148 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Number of work-related injuries | 700 | 81 | ||
Work-related injury | Case | 363 | 701 | 148 |
Lost days due to work injury.
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Lost days due to work injury | Day | 3338 | 5567 | 148 |
Number of work-related injury days | days | 5567 | 81 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Number of lecturers participated in Professional Instructor Certification | 36 | 87 | ||
Number of lecturers participated in TTT internal training course | 36 | 87 | ||
Number of lecturers passed Professional Instructor Certification | 31 | 87 | ||
Overall pass rate of the Group | percent | 85.7 | 87 | |
Passing rate for Professional Instructor Certification | percent | 86.1 | 87 | |
Percentage of employees trained | Percentage | 100 | 100 | 149 |
Percentage of female in employees trained | Percentage | 31.61 | 31.61 | 149 |
Percentage of male in employees trained | Percentage | 68.39 | 68.39 | 149 |
Percentage of management in employees trained | Percentage | 0.85 | 0.83 | 149 |
Percentage of non-management in employees trained | Percentage | 99.15 | 99.17 | 149 |
Percentage of trained employees by employment category: Management | percent | 5.06 | 85 | |
Percentage of trained employees by employment category: Non-management | percent | 94.94 | 85 | |
Percentage of trained employees by gender: Female | percent | 68.39 | 85 | |
Percentage of trained employees by gender: Male | percent | 31.61 | 85 | |
Proportion of employees trained | 100% | 85 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Average training hours for employees | Hour | 4.2 | 7 | 149 |
Average training hours for female employees | Hour | 4.25 | 7 | 149 |
Average training hours for male employees | Hour | 4.18 | 7 | 149 |
Average training hours for management | Hour | 23.76 | 42.43 | 149 |
Average training hours for non-management | Hour | 4.03 | 6.7 | 149 |
Average training time per employee | hours | 7 | 85 | |
Increase in average training time per employee compared to previous year | hours | 2.8 | 85 | |
Pass rate of Jiu Mao Jiu lecturers | percent | 100 | 87 | |
Pass rate of Song lecturers | percent | 100 | 87 | |
Pass rate of Tai Er lecturers | percent | 73.3 | 87 | |
Total training hours for employees | hours | 101465 | 85 |
Number of suppliers by geographical region.
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Number of suppliers in Southern China | Entity | 332 | 322 | 149 |
Number of suppliers in other overseas regions (including Hong Kong, Macau and Taiwan) | Entity | 5 | 6 | 149 |
Number of suppliers in other regions in Mainland China (except Southern China) | Entity | 63 | 91 | 149 |
Total number of suppliers | Entity | 400 | 419 | 149 |
Number of products and service related complaints received and how they are dealt with.
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Average spending per customer (RMB) - Jiu Mao Jiu | RMB | 59 | 13 | |
Average spending per customer (RMB) - Tai Er | RMB | 80 | 13 | |
Number of dining environment related complaints | Case | 61 | 15 | 150 |
Number of dishes related complaints | Case | 345 | 389 | 150 |
Number of food safety related complaints | Case | 107 | 125 | 150 |
Number of gold medal lecturers | 5 | 87 | ||
Number of new restaurants opened - Jiu Mao Jiu | 1 | 13 | ||
Number of new restaurants opened - Tai Er | 122 | 13 | ||
Number of service related complaints | Case | 668 | 604 | 150 |
Revenue (RMB'000) - Jiu Mao Jiu | RMB'000 | 758756 | 13 | |
Revenue (RMB'000) - Tai Er | RMB'000 | 3285180 | 13 | |
Same-store sales (RMB'000) - Jiu Mao Jiu | RMB'000 | 370120 | 13 | |
Same-store sales (RMB'000) - Tai Er | RMB'000 | 1553558 | 13 | |
Same-store sales growth (%) - Jiu Mao Jiu | % | 24.5 | 13 | |
Same-store sales growth (%) - Tai Er | % | 5.7 | 13 |
Description of quality assurance process and recall procedures.
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Investment in central kitchen refining system | million RMB | 24 | 67 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Number of anti-corruption complaints and reported matters received by the Group | 22 | 23 | 38 | |
Number of employees dismissed due to reported anti-corruption cases | 5 | 38 | ||
Penalty amount to suppliers due to reported anti-corruption cases | RMB | 410000 | 38 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Number of whistle-blowers rewarded under the Jiumaojiu Group Employee Reporting Reward System | 12 | 38 | |
Total reward amount to whistle-blowers under the Jiumaojiu Group Employee Reporting Reward System | RMB | 90000 | 38 |
Resources contributed (e.g. money or time) to the focus area.
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Charity donations | RMB100 Thousand | 12 | 3.33 | 150 |
Total amount of aid provided by Nathan Foundation | RMB | 260000 | 81 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2020 | 2021 |
---|---|---|---|
Direct GHG Emissions (Scope 1) | Tonne of carbon dioxide equivalent | 26475.77 | 25271.66 |
Indirect Energy Emissions (Scope 2) | Tonne of carbon dioxide equivalent | 51032.29 | 81977.12 |
Scope 1 GHG Emissions Intensity (By Revenue) | Tonne of carbon dioxide equivalent/RMB 1 million of revenue | 9.75 | 6.05 |
Scope 2 GHG Emissions Intensity (By Revenue) | Tonne of carbon dioxide equivalent/RMB 1 million of revenue | 18.8 | 19.61 |
Total GHG Emissions | Tonne of carbon dioxide equivalent | 77508.06 | 107248.78 |
Total GHG Emissions Intensity (By Revenue) | Tonne of carbon dioxide equivalent/RMB 1 million of revenue | 28.55 | 25.66 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2020 | 2021 |
---|---|---|---|
Total Hazardous Waste | tonnes | 980 | 1406 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2020 | 2021 |
---|---|---|---|
Non-Hazardous Waste (Kitchen Waste) | Tonne | 7380 | 17449.75 |
Total Non-Hazardous Waste (Domestic Waste) | Tonne | 8360.47 | 18856.24 |
Total Non-Hazardous Waste Intensity (By Revenue) | Tonne/RMB 1 million revenue | 3.08 | 4.51 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2019 | 2020 | 2021 |
---|---|---|---|---|
Diesel Fuel Consumption | Liter | 1198 | 19011.35 | |
Energy Consumption Intensity (By Revenue) | MWh/RMB 1 million revenue | 37.04 | 37.59 | |
Gasoline Consumption | Liter | 3472 | 2859 | |
Natural Gas Consumption | m³ | 1706178.24 | 1612719.55 | |
Purchased Electricity | kWh | 83635851.98 | 140946442.39 | |
Total Direct Energy Consumption | MWh | 16910.15 | 16158.71 | |
Total Electricity Consumption Intensity (By Revenue) | MWh/RMB million of revenue | 35.5 | 30.81 | 33.72 |
Total Energy Consumption | MWh | 100546 | 157105.15 | |
Total Indirect Energy Consumption | MWh | 83635.85 | 140946.44 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2019 | 2020 | 2021 |
---|---|---|---|---|
Total Wastewater Discharge | tonnes | 1573190.8 | 2107246.7 | |
Total Water Withdrawal | m³ | 1709744.67 | 2679316 | |
Wastewater Discharge Intensity | Tonne/RMB 1 million of revenue | 579.48 | 504.16 | |
Water Consumption Intensity (By Revenue) | cubic meters/RMB million | 723.15 | 629.78 | 641.03 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Standard Indicator | Unit | 2020 | 2021 |
---|---|---|---|
Packaging Material Intensity (By Revenue) | Tonne/RMB 1 million revenue | 0.2 | 0.16 |
Packaging Materials Consumed | Tonne | 530.7 | 817.21 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2020 | 2021 |
---|---|---|---|
Number of Employees Aged 30-50 | Headcount | 2254 | 2445 |
Number of Employees Aged Above 50 | Headcount | 708 | 854 |
Number of Employees Aged Below 30 | Headcount | 9839 | 11196 |
Number of Employees in Hong Kong | Headcount | 22 | 22 |
Number of Employees in Mainland China | Headcount | 12779 | 14447 |
Number of Employees in Overseas | Headcount | 26 | |
Number of Female Employees | Headcount | 4046 | 4582 |
Number of General Employees | Headcount | 12692 | 14374 |
Number of Male Employees | Headcount | 8755 | 9913 |
Number of Senior Management Employees | Headcount | 109 | 121 |
Number of Total Employees | Headcount | 12801 | 14495 |
Percentage of Female Employees | % | 68.39 | |
Percentage of Male Employees | % | 31.61 |
Employee turnover rate by gender, age group and geographical region.
Standard Indicator | Unit | 2020 | 2021 |
---|---|---|---|
Turnover Rate of Employees Aged 30-50 | Percentage | 67 | 80 |
Turnover Rate of Employees Aged Above 50 | Percentage | 97 | 75 |
Turnover Rate of Employees Aged Below 30 | Percentage | 122 | 168 |
Turnover Rate of Employees in Hong Kong | Percentage | 91 | |
Turnover Rate of Employees in Mainland China | Percentage | 111 | 148 |
Turnover Rate of Employees in Overseas | Percentage | None | 35 |
Turnover Rate of Female Employees | Percentage | 110 | 128 |
Turnover Rate of Male Employees | Percentage | 112 | 157 |
Turnover Rate of Total Employees | Percentage | 111 | 148 |
Lost days due to work injury.
Standard Indicator | Unit | 2020 | 2021 |
---|---|---|---|
Lost Days Due to Work-related Injuries | Day | 3338 | 5567 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Standard Indicator | Unit | 2020 | 2021 |
---|---|---|---|
Percentage of Employees Trained | percent | 100 | 100 |
Percentage of Trained Female Employees | percent | 31.61 | 31.61 |
Percentage of Trained Male Employees | percent | 68.39 | 68.39 |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2020 | 2021 |
---|---|---|---|
Average Training Hours (Female) | Hour | 4.25 | 7 |
Average Training Hours (General Staff) | Hour | 4.03 | 6.7 |
Average Training Hours (Male) | Hour | 4.18 | 7 |
Average Training Hours (Senior Management) | Hour | 23.76 | 42.43 |
Average Training Hours per Employee | Hour | 4.2 | 7 |
Total Training Hours | Hour | 101465 |
Number of suppliers by geographical region.
Standard Indicator | Unit | 2020 | 2021 |
---|---|---|---|
Number of Suppliers in South China | Entity | 332 | 322 |
Number of Total Suppliers | Entity | 400 | 419 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
Standard Indicator | Unit |
---|---|
Number of Suppliers Certified to ISO 22000 Food Safety Management System | |
Percentage of Critical Suppliers Covered by CSR Audit | percent |
Number of products and service related complaints received and how they are dealt with.
Standard Indicator | Unit | 2020 | 2021 |
---|---|---|---|
Complaint Growth Rate | % | -4.064352243861134 | |
Number of Product Health and Safety Complaints | Case | 107 | 125 |
Number of Product Quality Complaints | Case | 345 | 389 |
Number of Products and Service Related Complaints | Case | 1013 | 993 |
Total Number of Customer Complaints | Case | 1181 | 1133 |
Resources contributed (e.g. money or time) to the focus area.
Standard Indicator | Unit | 2020 | 2021 |
---|---|---|---|
Total Cash Donations | RMB | 120000 | 633300 |
Total Public Welfare Donations | RMB | 120000 | 633300 |
Total Social Investment | RMB | 120000 | 633300 |