2021 Environmental, Social and Governance Report

Company: JS GLOBAL LIFE (1691)
Year: 2021
Published: 2022-05-03
Status: Processed
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Extracted ESG KPIs

KPIs are organized by ESG aspects.

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 Report Pages
Greenhouse gas emissions against revenue (Scope 1 + Scope 2) Tonne CO2e/US dollars in millions, Tonne CO₂e/US dollars in millions 3.04 2.4 69, 104
Scope 1 greenhouse gas emissions Tonne CO2e, Tonne CO₂e 836.91 680.03 69, 104
Scope 2 greenhouse gas emissions Tonne CO2e, Tonne CO₂e 11918.01 11685.13 69, 104
Scope 3 greenhouse gas emissions Tonne CO2e 101123.86 140288.36 69
Scope 3 greenhouse gas emissions (SharkNinja segment only) Tonne CO₂e 140288.36 104
Total greenhouse gas emissions (Scope 1 + Scope 2) Tonne CO2e, Tonne CO₂e 12754.92 12365.16 69, 104

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 Report Pages
Battery production hazardous waste Tonnes 1.47 62
Chemical production hazardous waste Tonnes 0.86 62
Hazardous waste emission from battery production Tonnes 1.47 103
Hazardous waste emission from chemical production Tonnes 0.86 103
Hazardous wastes against revenue Kg/US dollars in millions 0.18 0.45 62, 103
Total hazardous wastes Tonnes 4.3 2.33 62, 103

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 Report Pages
Cardboard production non-hazardous waste Tonnes 280.74 62
Food waste production non-hazardous waste Tonnes 112.5 62
General domestic waste production non-hazardous waste Tonnes 283.95 62
Metal production non-hazardous waste Tonnes 36.17 62
Non-hazardous waste against revenue Kg/US dollars in millions 328.46 398.91 62, 103
Non-hazardous waste emission from cardboard production Tonnes 280.74 103
Non-hazardous waste emission from food waste production Tonnes 112.5 103
Non-hazardous waste emission from general domestic waste production Tonnes 283.95 103
Non-hazardous waste emission from metal production Tonnes 36.17 103
Non-hazardous waste emission from other electronic waste production Tonnes 826.3 103
Non-hazardous waste emission from plastic production Tonnes 514.98 103
Number of refurbished products products 818899 61
Number of refurbished units resold - U.K. products 2977 61
Other electronic waste production non-hazardous waste Tonnes 826.3 62
Plastic production non-hazardous waste Tonnes 514.98 62
Recycle of electronic waste Pieces 968899 62, 103
Total non-hazardous wastes Tonnes 1378.17 2054.64 62, 103

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2020 2021 Report Pages
Consumption of packaging materials against revenue Tonnes/US dollars in millions 27.04 15.51 60, 103
JS Global Lifestyle investment in energy conservation and emission reduction RMB 1556000 9

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2021 Report Pages
Number of old household appliances recycled - Joyoung appliances 150000 61
Number of used and waste household appliances properly disposed by Joyoung units 150000 13

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 Report Pages
Direct energy consumption GJ 4078.72 5493.1 69, 104
Electricity consumption against revenue KWh/US dollars in millions 5431.18 4706.86 69, 104
Gasoline GJ 1962.04 1597.97 69
Gasoline consumption GJ 1597.97 104
Indirect energy consumption KWh 22788127.6 24243177 69, 104
Natural gas GJ 2116.68 3895.13 69
Natural gas consumption GJ 3895.13 104
Photovoltaic power accessed to the grid kWh 455010 68
Photovoltaic power utilized by Joyoung kWh 2708188 68
Purchased electricity KWh 20383523.6 21534989 69, 104
Renewable electricity KWh 2404604 2708188 69
Renewable electricity consumption KWh 2708188 104
Total photovoltaic power generated kWh 3163198 68

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 Report Pages
Volume of waste water discharge Tonnes 176927.75 62, 103
Volume of waste water discharge against revenue Tonnes/US dollars in millions 34.35 62, 103
Water consumption Tonnes 207547 219616 60, 103
Water consumption against revenue Tonnes/US dollars in millions 49.47 42.64 60, 103

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2021 Report Pages
Self-consumption rate of photovoltaic power 86% 68

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2020 2021 2022 Report Pages
Achieve 100% plastic-free packaging of mainstream products in the U.K. market percent 100 58
Paper packaging materials consumption Tonnes 104452 77616.54 60, 103
Percentage of U.K. Shark product lines that have replaced plastic low density polyethylene (LDPE) bags with a paper alternative % 75 59
Plastic packaging materials consumption Tonnes 8997 2264.58 60, 103
Total consumption of packaging materials Tonnes 113449 79881.11 60, 103

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2021 Report Pages
Area afforested by Joyoung square meters 27845 67
BREEAM rating for three new warehousing units in Northampton, U.K. Very Good 56
HKQAA-Hang Seng Sustainability Rating (JS Global Lifestyle) A- 6
ISO 14001:2015 Environmental Management System Certificate application by Joyoung applied for 56
JS Global Lifestyle investment in environmental protection RMB 2156000 9
Joyoung greenery planted square meters 27845 9
LEED Certificate level obtained by SharkNinja’s headquarters in Massachusetts, U.S. Silver 56
Number of BREEAM certificates granted to SharkNinja's U.K. warehousing and logistics partner certificates 3 56

Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.

Indicator Unit 2021 Report Pages
FTSE Russell ESG Ratings (Industry Average) 2.2 6
FTSE Russell ESG Ratings (JS Global Lifestyle) 2.8 6

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2021 2022 Report Pages
Distribution of female employees in STEM positions - Proportion of female employees in STEM positions % 25.56 108
Distribution of female employees in revenue generating functions - Proportion of female employees in revenue generating functions % 40.92 108
Employee turnover - Employees aged 29 and below % 32.35 109
Employee turnover - Employees aged 30-39 % 19.9 109
Employee turnover - Employees aged 40-49 % 11.81 109
Employee turnover - Employees aged 50 and above % 16.84 109
Employee turnover - Male employees %, Person 23.24 84, 109
Employee turnover - Middle management employees % 20.24 109
Employee turnover - Senior management Person 37 84
Employee turnover - Senior management employees % 18.88 109
Employees aged 29 and below Person, employees 2111 73, 107
Employees aged 30-39 employees 2196 107
Employees aged 30–39 Person 2196 73
Employees aged 40-49 employees 889 107
Employees aged 40–49 Person 889 73
Employees aged 50 and above Person, employees 386 73, 107
Employees in Europe Person, employees 476 73, 107
Employees in Hong Kong, Macau and Taiwan of China Person, employees 26 73, 107
Employees in Mainland China Person, employees 3856 73, 107
Employees in U.S. Person, employees 984 73, 107
Employees in other regions in Asia Person, employees 55 73, 107
Employees in other regions in the Americas Person, employees 185 73, 107
Female employees Person, employees 2040 73, 107
Frontline employees Person, employees 3880 73, 107
Frontline employees - female Person 1549 73
Frontline employees: Female employees employees 1549 107
Full-time employees employees 5420 107
Junior management Person, employees 923 73, 107
Junior management - female Person 294 73
Junior management: Female employees employees 294 107
Male employees Person, employees 3542 73, 107
Middle management Person, employees 583 73, 107
Middle management - female Person 152 73
Middle management: Female employees employees 152 107
Number of R&D staff persons 715 105
Number of board members aged 45–60 8 21
Number of board members aged 60–70 1 21
Number of board members from Hong Kong 4 21
Number of board members from Mainland China 2 21
Number of board members from Singapore 1 21
Number of board members from Sweden 1 21
Number of board members from U.S. 1 21
Number of board members with business management background 7 21
Number of board members with economic management background 1 21
Number of board members with engineering background 1 21
Number of employees covered by Joyoung stock option plan employees 107 10
Number of female board members 2 21
Number of full-time employees at JS Global Lifestyle employees 5420 10
Number of independent non-executive directors 3 21
Number of male board members 7 21
Number of new female hires employees 788 74
Number of new hires aged 29 and below employees 1116 74
Number of new hires aged 30–39 employees 526 74
Number of new hires aged 40–49 employees 195 74
Number of new hires aged 50 and above employees 76 74
Number of new hires in 2021 - Aged 29 and below employees 1116 108
Number of new hires in 2021 - Aged 30-39 employees 526 108
Number of new hires in 2021 - Aged 40-49 employees 195 108
Number of new hires in 2021 - Aged 50 and above employees 76 108
Number of new hires in 2021 - Female employees employees 788 108
Number of new hires in 2021 - Frontline employees employees 1600 108
Number of new hires in 2021 - Junior management employees employees 176 108
Number of new hires in 2021 - Male employees employees 1125 108
Number of new hires in 2021 - Middle management employees employees 104 108
Number of new hires in 2021 - Senior management employees employees 33 108
Number of new hires in 2021 - Total number of new hires employees 1913 108
Number of new hires in frontline positions employees 1600 74
Number of new hires in junior management employees 176 74
Number of new hires in middle management employees 104 74
Number of new hires in senior management employees 33 74
Number of new male hires employees 1125 74
Number of non-executive directors 3 21
Number of part-time employees at JS Global Lifestyle employees 162 10
Number of persons with disabilities employed by Joyoung persons 46 10
Number of stock options granted by Joyoung million stock options 15.6 10
Part-time employees employees 162 107
Senior management Person, employees 196 73, 107
Senior management - female Person 45 73
Senior management: Female employees employees 45 107
Target for new employees from socially disadvantaged groups at SharkNinja % more than 20 10
Total number of employees employees 5582 107
Total number of new hires employees 1913 74

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2021 Report Pages
Employee turnover - Age 29 and below Person 683 84
Employee turnover - Age 30–39 Person 437 84
Employee turnover - Age 40–49 Person 105 84
Employee turnover - Age 50 and above Person 65 84
Employee turnover - Europe %, Person 42 84, 109
Employee turnover - Female employees %, Person 467 84, 109
Employee turnover - Frontline employees %, Person 23.79 84, 109
Employee turnover - Hong Kong, Macau, Taiwan of China Person 5 84
Employee turnover - Junior management Person 212 84
Employee turnover - Junior management employees % 22.97 109
Employee turnover - Mainland China Person 1027 84
Employee turnover - Middle management Person 118 84
Employee turnover - Other regions in Asia Person 2 84
Employee turnover - Other regions in the Americas %, Person 27 84, 109
Employee turnover - U.S. %, Person 187 84, 109
Employee turnover rate - Age 29 and below 32.35% 84
Employee turnover rate - Age 30–39 19.90% 84
Employee turnover rate - Age 40–49 11.81% 84
Employee turnover rate - Age 50 and above 16.84% 84
Employee turnover rate - Europe 8.82% 84
Employee turnover rate - Female employees 22.89% 84
Employee turnover rate - Frontline employees 23.79% 84
Employee turnover rate - Hong Kong, Macau, Taiwan of China 19.23% 84
Employee turnover rate - Junior management 22.97% 84
Employee turnover rate - Mainland China 26.63% 84
Employee turnover rate - Male employees 23.24% 84
Employee turnover rate - Middle management 20.24% 84
Employee turnover rate - Other regions in Asia 3.64% 84
Employee turnover rate - Other regions in the Americas 14.59% 84
Employee turnover rate - Senior management 18.88% 84
Employee turnover rate - Total 23.11% 84
Employee turnover rate - U.S. 19.00% 84
Employee voluntary turnover % 20.24 110
Employee voluntary turnover - Hong Kong, Macau and Taiwan of China % 19.23 110
Employee voluntary turnover - Mainland China % 26.63 110
Employee voluntary turnover - Other regions in Asia % 3.64 110
Number of voluntary turnover Person 1130 84
Total employee voluntary turnover % 23.11 110
Total number of turnover Person 1290 84
Voluntary turnover rate 20.24% 84

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2021 Report Pages
Work-related injury cases cases 6 95, 110

Lost days due to work injury.

Indicator Unit 2021 Report Pages
Lost Time Injury Frequency Rate (LTIFR) number/million working hours 0.52 110
Lost hours due to work injury Hour 183 95
Lost hours due to work-related injury hours 183 110
Lost-time Injury Frequency Rate (LTIFR) Number/million working hours 0.52 95

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2021 Report Pages
Employee engagement score at SharkNinja % 72 10
Proportion of female employees trained % 95.44 82, 109
Proportion of frontline employees trained % 94.74 82, 109
Proportion of male employees trained % 96.75 82, 109
Proportion of management employees trained % 98.71 82, 109
R&D investments US dollars in millions 219 105

The average training hours completed per employee by gender and employee category.

Indicator Unit 2021 Report Pages
Average training hours of female employees Hour, hours 40.62 82, 109
Average training hours of frontline employees Hour, hours 34.74 82, 109
Average training hours of male employees Hour, hours 48.74 82, 109
Average training hours of management employees Hour, hours 61.88 82, 109
Investment in employee training by Joyoung million RMB 5 10
Investment in employee training by SharkNinja million USD 1.4 10
Investment in research and development by JS Global Lifestyle million US dollars 219 8

Number of suppliers by geographical region.

Indicator Unit 2018-2021 2018–2021 2021 Report Pages
Number of audited suppliers suppliers 116 106
Number of key non-tier 1 suppliers 96 49
Number of key suppliers 137 49
Number of key suppliers Key non-tier 1 suppliers suppliers 96 106
Number of key suppliers Key suppliers suppliers 137 106
Number of key suppliers Key suppliers in Europe suppliers 5 106
Number of key suppliers Key suppliers in Hong Kong, Macau and Taiwan of China suppliers 4 106
Number of key suppliers Key suppliers in Mainland China suppliers 104 106
Number of key suppliers Key suppliers in the U.S. suppliers 5 106
Number of key suppliers Key tier 1 suppliers suppliers 41 106
Number of key suppliers Other key suppliers in Asia suppliers 19 106
Number of key suppliers Tier 1 suppliers suppliers 219 106
Number of key suppliers in Europe 5 49
Number of key suppliers in Hong Kong, Macau and Taiwan of China 4 49
Number of key suppliers in Mainland China 104 49
Number of key suppliers in the U.S. 5 49
Number of key suppliers, JS Global Lifestyle suppliers 137 8
Number of key tier 1 suppliers 41 49
Number of other key suppliers in Asia 19 49
Number of standards developed or revised with JS Global Lifestyle (2018-2021) standards 33 44
Number of standards formulated or participated in (2018-2021) standards 33 13
Number of strategic suppliers 16 51
Number of strategic suppliers, JS Global Lifestyle suppliers 16 8
Number of suppliers that cooperated for more than 5 years 107 51
Number of suppliers, Joyoung, with more than 5 years cooperation suppliers 107 8
Number of tier 1 suppliers 219 49
Number of tier-1 suppliers, JS Global Lifestyle suppliers 219 8
Percentage of Joyoung suppliers with more than 5 years cooperation percent 32 8
Percentage of suppliers that cooperated for more than 5 years % 32 51

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2018-2021 2018–2021 2021 Report Pages
Number of annual trainings conducted by SharkNinja for tier 1 suppliers per year 1 51
Number of industry standards developed or revised with JS Global Lifestyle (2018-2021) standards 4 44
Number of industry standards formulated or participated in (2018-2021) industry standards 4 13
Number of national standards developed or revised with JS Global Lifestyle (2018-2021) standards 14 44
Number of national standards formulated or participated in (2018-2021) national standards 14 13
Number of supplier training sessions organized by Joyoung 41 51
Number of suppliers covered by Joyoung's supplier training 146 51
Number of tier-1 suppliers audited by Joyoung suppliers 22 8
Supplier trainings Number of supplier trainings organized by Joyoung trainings 41 106
Supplier trainings Number of supplier trainings organized by SharkNinja trainings At least once a year 106
Supplier trainings Number of suppliers covered by supplier trainings organized by Joyoung suppliers 146 106

Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.

Indicator Unit 2021 Report Pages
SharkNinja refurbished products products 818899 9

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2021 Report Pages
Annual survey satisfaction rate (Joyoung) % 96.5 41
Customer satisfaction Joyoung satisfaction rate of annual survey % 96.5 106
Customer satisfaction Joyoung satisfaction rate of monthly manual return visits % 97.5 106
Customer satisfaction SharkNinja Japan % 87.4 106
Customer satisfaction SharkNinja North America % 86 106
Customer satisfaction SharkNinja the U.K. % 83.4 106
Customer satisfaction rate, Japan (SharkNinja) % 87.4 41
Customer satisfaction rate, Joyoung percent 96.5 8
Customer satisfaction rate, North America (SharkNinja) % 86 41
Customer satisfaction rate, SharkNinja, Japan percent 87.4 8
Customer satisfaction rate, SharkNinja, North America percent 86 8
Customer satisfaction rate, SharkNinja, U.K. percent 83.4 8
Customer satisfaction rate, U.K. (SharkNinja) % 83.4 41
Handling rate for complaints received on products and services % 100% 37, 106
Income from waste recycling or reduction of waste production - Canada USD 824582.97 61
Income from waste recycling or reduction of waste production - U.K. USD 435343 61
Income from waste recycling or reduction of waste production - U.S. USD 12677397.25 61
Monthly manual return visits accumulated cases (Joyoung) cases 86000 41
Number of complaints received about products and services Piece, complaints 54744 37, 105
Number of products refurbished - U.K. products 5293 61
Number of returned units sold to refurbishment partners - Canada products 61372 61
Number of returned units sold to refurbishment partners - U.S. products 752234 61
Revenue generated from SharkNinja refurbished products through waste recycling and reduction USD 13832973 9
Satisfaction rate for monthly manual return visits (Joyoung) % 97.5 41

Description of practices relating to observing and protecting intellectual property rights.

Indicator Unit 2021 Report Pages
Amassed design patents owned by Joyoung patents 1309 105
Amassed invention patents owned by Joyoung patents 543 105
Amassed patents owned by Joyoung patents 10129 105
Amassed utility model patents owned by Joyoung patents 8277 105
Design patents applied for by Joyoung patents 208 105
Design patents obtained by SharkNinja patents 208 105
Invention patents applied for by Joyoung patents 206 105
Invention patents obtained by SharkNinja patents 108 105
Joyoung design patents applied for 208 35
Joyoung invention patents applied for 206 35
Joyoung patents applied for 2068 35
Joyoung software copyrights obtained 18 35
Joyoung trademarks applied for 256 35
Joyoung utility model patents applied for 1654 35
Number of patents applied by Joyoung patents 2068 8
Number of patents licensed by SharkNinja patents 336 8
Number of patents owned by Joyoung as of December 31 patents 10129 8
Number of trademarks licensed by SharkNinja trademarks 46 8
Patents applied for by Joyoung patents 2068 105
Patents obtained by SharkNinja patents 336 105
SharkNinja design patents obtained 208 35
SharkNinja invention patents obtained 108 35
SharkNinja patent licenses obtained 336 35
SharkNinja trademarks registered 46 35
SharkNinja utility model patents obtained 20 35
Software copyrights obtained by Joyoung copyrights 18 105
Total design patents amassed by the company as of December 31, 2021 1309 35
Total invention patents amassed by the company as of December 31, 2021 543 35
Total patents amassed by the company as of December 31, 2021 10129 35
Total utility model patents amassed by the company as of December 31, 2021 8277 35
Trademarks applied for by Joyoung trademarks 256 105
Trademarks obtained by SharkNinja trademarks 46 105
Utility model patents applied for by Joyoung patents 1654 105
Utility model patents obtained by SharkNinja patents 20 105

Description of quality assurance process and recall procedures.

Indicator Unit 2018-2021 2018–2021 Report Pages
Number of group standards developed or revised with JS Global Lifestyle (2018-2021) standards 15 44
Number of group standards formulated or participated in (2018-2021) group standards 15 13

Description of consumer data protection and privacy policies, and how they are implemented and monitored.

Indicator Unit 2021 Report Pages
Number of information security tests tests 25 106

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2021 Report Pages
Number of executive directors 3 21
Percentage of Directors attending anti-corruption training % 100 27
Percentage of employees attending anti-corruption training % 50 27
Proportion of participation in anti-corruption training (Directors) % 100 105
Proportion of participation in anti-corruption training (Employees) % 50 105

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2021 Report Pages
Number of counties spanned by Joyoung Charity Kitchen programme counties 222 13
Number of provinces and municipalities spanned by Joyoung Charity Kitchen programme provinces and municipalities 27 13
S&P Global Dow Jones Corporate Sustainability Assessment (CSA) (Industry Average) 24 6
S&P Global Dow Jones Corporate Sustainability Assessment (CSA) (JS Global Lifestyle) 45 6

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2021 Report Pages
Number of children participating in Joyoung's free summer parent-child training sessions children 97 10
Number of employee interest clubs opened by Joyoung clubs 22 10
Number of staff volunteers Persons, volunteers 697 102, 110
Time devoted to volunteer services Hours, hours 7727 102, 110
Total payment for charity activities US dollars in millions 2.66 102, 110

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021
Direct GHG Emissions (Scope 1) Tonne CO2e 836.91 680.03
Indirect Energy Emissions (Scope 2) Tonne CO2e 11918.01 11685.13
Total GHG Emissions Tonne CO2e 113878.78 152653.52
Total GHG Emissions Intensity (By Revenue) Tonne CO2e/US dollars in millions 3.04 2.4
Total Other Indirect Energy Emissions (Scope 3) Tonne CO2e 101123.86 140288.36

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021
Total Hazardous Waste Tonnes 4.3 2.33
Total Hazardous Waste Intensity (By Revenue) Kg/US dollars in millions 0.18 0.45

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021
Non-Hazardous Waste (Domestic Waste) Tonnes 283.95
Non-Hazardous Waste (Electronic Waste) Tonnes 826.3
Plastic Waste Tonnes 514.98
Total Non-Hazardous Waste Disposed Tonnes 1378.17 2054.64
Total Non-Hazardous Waste Intensity (By Revenue) Kg/US dollars in millions 328.46 398.91

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2021
Percentage of Reduction in GHG Intensity Compared to Last Year % 42.67
Reduction in GHG Intensity Compared to Last Year (By Revenue) Tonnes/US dollars in millions 11.53

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit 2021
Non-Hazardous Waste Intensity Reduction Compared to Last Year (By Unit Product) appliances 150000

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021
Gasoline Consumption GJ 1962.04 1597.97
Natural Gas Consumption GJ 2116.68 3895.13
Purchased Electricity KWh 20383523.6 21534989
Purchased Electricity Intensity (By Revenue) KWh/US dollars in millions 5431.18 4706.86
Renewable Energy Consumption KWh 2404604 2708188
Total Direct Energy Consumption GJ 4078.72 5493.1
Total Indirect Energy Consumption KWh 22788127.6 24243177

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021
Total Wastewater Discharge Tonnes 176927.75
Water Consumption Tonnes 207547 219616
Water Consumption Intensity (By Revenue) Tonnes/US dollars in millions 49.47 42.64

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit
Investment in Energy-saving and Emission-reduction Technology Transformation RMB billion

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2020 2021
Packaging Material Consumption (Paper) Tonnes 104452 77616.54
Packaging Material Consumption (Plastic) Tonnes 8997 2264.58
Packaging Materials Consumed Tonnes 113449 79881.11

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Standard Indicator Unit 2021
Total Investment in Ecological Restoration RMB 2156000

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2021
Number of Employees Aged 30-50 employees 3085
Number of Employees Aged Above 50 employees 386
Number of Employees Aged Below 30 employees 2111
Number of Employees in Americas employees 185
Number of Employees in Asia (Excluding China) employees 55
Number of Employees in Europe employees 476
Number of Employees in Hong Kong employees 26
Number of Employees in Mainland China employees 3856
Number of Employees in Overseas employees 1706
Number of Employees in United States employees 984
Number of Female Employees employees 2040
Number of Full-time Employees employees 5420
Number of Junior Management Employees employees 923
Number of Male Employees employees 3542
Number of Middle Management Employees employees 583
Number of New Employees employees 1913
Number of New Employees (Above 50) employees 76
Number of New Employees (Aged 30-50) employees 721
Number of New Employees (Aged Below 30) employees 1116
Number of New Employees (Female) employees 788
Number of New Employees (Male) employees 1125
Number of New Employees (Middle Management) employees 104
Number of New Employees (Senior Management) employees 33
Number of Part-time Employees employees 162
Number of Senior Management Employees employees 196
Number of Total Employees employees 5582
Percentage of Employees Aged 30-50 % 55.28
Percentage of Employees Aged Above 50 % 6.92
Percentage of Employees Aged Below 30 % 37.83
Percentage of Female Employees % 36.57
Percentage of Male Employees % 63.43

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2021
Turnover Rate of Employees Aged 30-50 % 18.38
Turnover Rate of Employees Aged Above 50 % 16.84
Turnover Rate of Employees Aged Below 30 % 32.35
Turnover Rate of Employees in Americas % 14.59
Turnover Rate of Employees in Asia (Excluding China) % 3.64
Turnover Rate of Employees in Europe % 8.82
Turnover Rate of Employees in Hong Kong % 19.23
Turnover Rate of Employees in Mainland China % 26.63
Turnover Rate of Employees in United States % 19
Turnover Rate of Female Employees % 22.89
Turnover Rate of Junior Management Employees % 22.97
Turnover Rate of Male Employees % 23.24
Turnover Rate of Middle Management Employees % 20.24
Turnover Rate of Senior Management Employees % 18.88
Turnover Rate of Total Employees % 23.11

Lost days due to work injury.

Standard Indicator Unit 2021
Lost Days Due to Work-related Injuries hour 183
Lost Time Injury Frequency Rate (LTIFR/LTIR) number/million working hours 0.52

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2021
Percentage of Trained Female Employees % 95.44
Percentage of Trained Male Employees % 96.75
Percentage of Trained Operational Employees % 94.74
Percentage of Trained Senior Management % 98.71

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2021
Average Training Hours (Female) hours 40.62
Average Training Hours (General Staff) hours 34.74
Average Training Hours (Male) hours 48.74
Average Training Hours (Senior Management) hours 61.88

Number of suppliers by geographical region.

Standard Indicator Unit 2021
Number of Suppliers in Asia (Excluding China) suppliers 19
Number of Suppliers in Europe suppliers 5
Number of Suppliers in Hong Kong suppliers 4
Number of Suppliers in Mainland China suppliers 104
Number of Suppliers in United States suppliers 5
Number of Total Suppliers suppliers 219

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Standard Indicator Unit 2021
Number of Supplier Social Responsibility Training Sessions trainings 41
Number of Suppliers Participated in CSR Training suppliers 146
Number of Suppliers Participating in ESG Training suppliers 146

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2021
Complaints Handling Rate % 100
Number of Complaints Dealt with complaints 54744
Number of Products and Service Related Complaints complaints 54744
Total Number of Customer Complaints complaints 54744

Description of practices relating to observing and protecting intellectual property rights.

Standard Indicator Unit 2021
Accumulative Number of Patent Applications patents 2068
Accumulative Number of Patents Granted patents 10129
Number of Authorised Utility Model Patents patents 8277
Number of Invention Patents patents 543
Number of Patents Applied patents 2068
Number of Patents Held patents 10129
Number of Trademark Applications trademarks 256
Number of Trademark Registrations trademarks 46

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2021
Anti-corruption Training Coverage among Directors and Management % 100
Coverage of Anti-corruption Training for Employees % 50

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2021
Number of Employees Participating in Volunteer Activities persons 697
Number of Volunteers among Employees persons 697
Total Public Welfare Donations US dollars in millions 2.66
Total Social Investment US dollars in millions 2.66
Total Volunteer Service Hours hours 7727