2021 Environmental, Social & Governance Report

Company: SANDS CHINA LTD (1928)
Year: 2021
Published: 2022-04-29
Status: Processed
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Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2021 Report Pages
% of gaming floor where smoking is allowed 0% 70
Bus fleet – diesel NOx emission KG 3548.17 60
Bus fleet – diesel PM emission KG 164.54 60
Bus fleet – diesel SOx emission KG 9.77 60
Limousines fleet – unleaded gasoline NOx emission KG 99.63 60
Limousines fleet – unleaded gasoline PM emission KG 7.34 60
Limousines fleet – unleaded gasoline SOx emission KG 4.09 60

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 2019 2020 2021 2025 Report Pages
Absolute emissions, Scope 1 & 2 from 2018 baseline -32% 60
Absolute emissions, Scope 1&2 807912 748135 744246 260985 439620 10
Carbon footprint, electricity (Scope 2) of total 88.1% 60
Carbon footprint, fugitive emissions (Scope 1) of total 0.8% 60
Carbon footprint, mobile combustion (Scope 1) of total 1.0% 60
Carbon footprint, stationary combustion (Scope 1) of total 2.8% 60
Carbon footprint, total MT CO2e 548294 60
GHG intensity (Scope 1 + 2, MT CO2e/1000 conditioned sq.ft.) 30.3 26.5 26.4 15.6 18.1 60
GHG intensity (Scope 1 + 2, MT CO2e/million USD revenue) 84.5 261.2 177.3 60
Reduction in emissions from a 2018 baseline % 17.5 99
Scope 1 GHG emissions MT CO2e 200339 207607 167414 33476 25703 60
Scope 2 GHG emissions (location-based) MT CO2e 607573 540528 576832 430270 516082 60
Scope 2 GHG emissions (market-based) MT CO2e 607573 540528 576831 406144 483282 60
Scope 3 GHG emissions (waste only) MT CO2e 24525 33251 46824 42041 39038 60

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 2019 2020 2021 Report Pages
Carbon footprint, waste generation (Scope 3) of total 7.2% 60
Hazardous waste 7.6 63
Non-diverted materials - Incinerated metric tons 18125 63
Operational waste diversion rate % 19% 12% 15% 15% 13% 63
Total waste incinerated or landfilled 29894 33425 57227 77203 73300 63

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 2019 2020 2021 2025 Report Pages
Construction diversion rate % 10.0% 7.2% 8.0% 63
Diverted materials metric tons 7369 63
Food waste diversion (campus-wide) % 5.8% 5.6% 6.4 6.1% 6.3% 10, 63
Food waste diversion (team member restaurants) % 0% 0% 15.1% 18.4% 18.4% 10, 63
Increase operational diversion rate % 20 99
Non-diverted materials metric tons 73300 63
Non-diverted materials - Landfilled metric tons 55176 63
Operational diversion rate % 18.7% 12.1% 14.9% 15.0% 12.6% 63
Total food waste rescued or diverted (MT) MT 667 715 825 329 297 63
Total waste generated (MT) MT 36790 38038 65723 84632 80669 63
Total waste rescued or diverted 6896 4613 8496 7429 7369 63

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2017 2018 2019 2020 2021 2025 Report Pages
Approved science-based target Yes Yes Yes Yes Yes 60
Scope 1 and 2 emissions reduction target % from 2018 baseline -17.5 80

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2017 2018 2019 2020 2021 2025 Report Pages
Branded water bottles made from sustainable materials target % 100 80
Diverted materials - Construction metric tons 4875 63
Diverted materials - Cooking oil and yellow grease metric tons 118.2 63
Diverted materials - Food waste metric tons 297 63
Diverted materials - Food waste (animal consumption) metric tons 1.4 63
Diverted materials - Food waste (digestion) metric tons 177.6 63
Diverted materials - Other (recovered assets, batteries, e-waste, donations, mattresses, light bulbs, soap and shampoo amenities, horticulture waste, other categories) metric tons 465 63
Diverted materials - Standard (plastic, aluminum, cardboard, paper, glass, metal) metric tons 1732 63
Food waste per cover reduction target % -25 80
Operational diversion rate target % 20 80
Prevention, rescue or diversion of food waste from team member restaurants % 25 99
Waste diversion (operational waste is diverted) % 19 12 15 15 13 10

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 2019 2020 2021 Report Pages
Bus fleet – CNG distance travelled KM 2324750 60
Bus fleet – CNG fuel consumed GJ 39368 60
Bus fleet – diesel distance travelled KM 1465216 60
Bus fleet – diesel fuel consumed GJ 23376 60
CWI – marine fuel consumed GJ 16743 60
Direct energy - Diesel GJ 40119 61
Direct energy - Gasoline GJ 9700 61
Direct energy - LPG GJ 142665 61
Direct energy - Natural gas GJ 178927 61
Direct energy - Solar thermal GJ 275 61
Energy consumption GJ 5179173 5177592 4782960 2386505 2637411 61
Energy intensity (GJ/1000 conditioned sq. ft.) 0.19 0.18 0.17 0.08 0.09 61
Grid electricity (% of total energy) 47% 45% 49% 82% 86% 61
Increasing renewable energy consumption kWh 203500 76400 61
Indirect energy GJ 2265724 61
LPG fuel consumed GJ 142665 60
Limousines fleet – unleaded gasoline distance travelled KM 1333669 60
Limousines fleet – unleaded gasoline fuel consumed GJ 9700 60
Natural gas fuel consumed GJ 139560 60
Non-renewable electricity (indirect energy) GJ 2265724 61
Renewable energy (% of total energy) 0.0% 0.0% 0.0% 4.6% 5.5% 61
Renewable energy (I-RECs) GJ 144000 61
Renewable energy sourced through Renewable Energy Certificates (RECs) MWh 40000 80

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 2019 2020 2021 2025 Report Pages
Potable water use intensity (gal. potable water/active sq. ft.) gal./active sq. ft. 50.4 53.6 56.4 32.6 38.4 62
Reduction in potable water use per active square foot % 3 99
Total water use (potable municipal water) million gallons 1342 62
Water consumption (megaliters) megaliters 3626 62
Water discharge (megaliters) megaliters 1456 62
Water use (potable water use per active sq. ft.) 50.4 53.6 56.4 32.6 38.4 10
Water withdrawal (megaliters) megaliters 6592 6853 6979 4270 5082 62

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2020 2021 Report Pages
Energy efficiency initiatives GJ 8300 3273 61

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2017 2018 2019 2020 2021 2025 Report Pages
Water use per active square foot reduction target % from 2019 baseline -3 80
Water withdrawal in high-stress regions 0% 0% 0% 0% 0% 62

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2017 2018 2019 2020 2021 Report Pages
% by weight of total Sands-branded water bottles made from sustainable materials 0% 0% 0% 2% 49% 62
Plastic and packaging (Sands-branded water bottles have sustainable solutions) % 2 49 10
Total weight of Sands-branded water bottles made from plastic materials (MT) MT 466 467 428 67 118 62

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2019 2020 2021 Report Pages
% of sq. ft. certified to LEED 13.6% 13.6% 13.6% 61
Claims of reporting in accordance with the GRI Standards Core option 85

Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.

Indicator Unit 2021 Report Pages
Reporting period January 1–December 31, 2021 85

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2018 2019 2020 2021 Report Pages
% of employee earning above minimum wage (Macao) 100% 69
Female representation in junior management % 45 45 46 68
Female representation in management % 43 44 45 68
Full-time equivalent employees 25885 66
Gender diversity of workforce (female) 13590 66
Gender diversity of workforce (male) 12429 66
Hiring breakdown - by age: 30–40 years 543 69
Hiring breakdown - by age: 40–50 years 116 69
Hiring breakdown - by age: 50–60 years 31 69
Hiring breakdown - by age: Less than 30 years 842 69
Hiring breakdown - by age: More than 60 years 2 69
Hiring breakdown - by gender: Female 716 69
Hiring breakdown - by gender: Male 818 69
Hiring breakdown - by level: Directors and above 15 69
Hiring breakdown - by level: Hourly/Operations 1072 69
Hiring breakdown - by level: Managers/Supervisors 184 69
Hiring breakdown - by level: Salaried/Specialists 263 69
Hiring breakdown - by region: Hong Kong 9 69
Hiring breakdown - by region: Macao 1457 69
Hiring breakdown - by region: Zhuhai 68 69
Mean bonus gap between male and female (Sands China) 15% 89
Percent of workforce under collective bargaining agreements N/A 69
Percent positions filled by internal candidates 13% 69
Permanent full-time (Hong Kong) 60 66
Permanent full-time (Macao) 25222 66
Permanent full-time (Zhuhai) 469 66
Permanent full-time (female) 13447 66
Permanent full-time (male) 12304 66
Permanent full-time workforce 25965 26212 27319 25751 66
Permanent part-time (Macao) 265 66
Permanent part-time (Zhuhai) 3 66
Permanent part-time (female) 142 66
Permanent part-time (male) 126 66
Permanent part-time workforce 135 161 228 268 66
Rate of new employee hires 6% 69
Ratio of basic salary and remuneration of women to men (Sands China) 88% 89
Total number of hours worked 56374815 70
Total number of new employee hires 1534 69
Total workforce 26100 26373 27547 26019 66
Total workforce (Hong Kong) 60 66
Total workforce (Macao) 25487 66
Total workforce (Zhuhai) 472 66
Total workforce (female) 13589 66
Total workforce (male) 12430 66

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2021 Report Pages
Average hiring cost/FTE MOP 1303 69
Data coverage (absentee rate) 100% 70
Total team member turnover 3233 69
Turnover rate - by age: 30–40 years 1099 69
Turnover rate - by age: 40–50 years 396 69
Turnover rate - by age: 50–60 years 176 69
Turnover rate - by age: Less than 30 years 981 69
Turnover rate - by age: More than 60 years 591 69
Turnover rate - by gender: Female 1480 69
Turnover rate - by gender: Male 1753 69
Turnover rate - by region: Hong Kong 13 69
Turnover rate - by region: Macao 3145 69
Turnover rate - by region: Zhuhai 75 69
Voluntary team member turnover 2086 69

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2019 2020 2021 Report Pages
High-consequence work-related injuries 419 3 8 70
Number of labor incidents 1 78
Recordable work-related injuries 706 333 439 70

Lost days due to work injury.

Indicator Unit 2021 Report Pages
Absentee rate 1.8% 70
Lost days due to work-related injury 9884 70

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2021 Report Pages
% of staff working in areas where smoking is allowed 0% 70

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2021 Report Pages
% of employees participating in health programs 100% 70
% of employees participating in wellbeing programs 100% 70
% of team members received training - Directors and above 96.17% 67
% of team members received training - Female 99.54% 67
% of team members received training - Hourly/Operations 99.58% 67
% of team members received training - Male 99.31% 67
% of team members received training - Managers/Supervisors 99.17% 67
% of team members received training - Salaried/Specialists 98.84% 67
Actively engaged employees (%) 65% 69
Actively engaged employees (number) 2333 69
Non-discrimination training - Directors and above - % completed 90% 67
Non-discrimination training - Directors and above - Number completed 301 67
Non-discrimination training - Managers/Supervisors - % completed 98% 67
Non-discrimination training - Managers/Supervisors - Number completed 4329 67
Non-discrimination training - Salaried/Specialists and Hourly/Operations - % completed 96% 67
Non-discrimination training - Salaried/Specialists and Hourly/Operations - Number completed 17952 67
Non-discrimination training - Total - % completed 96% 67
Non-discrimination training - Total - Number completed 22582 67
Performance review - % of team members receiving reviews 98% 67
Performance review - % of team members receiving reviews - Directors and above 1% 67
Performance review - % of team members receiving reviews - Female 48% 67
Performance review - % of team members receiving reviews - Hourly/Operations 70% 67
Performance review - % of team members receiving reviews - Male 52% 67
Performance review - % of team members receiving reviews - Managers 19% 67
Performance review - % of team members receiving reviews - Salaried/Specialists 10% 67
Performance review - Data coverage 100% 67

The average training hours completed per employee by gender and employee category.

Indicator Unit 2021 2025 Report Pages
2021 workforce development training hours hours 1670000 66
2025 target: workforce development training hours hours 7000000 66
Average hours of training per FTE (full-time employee) hours 64 66
Average hours of training per full-time employee (FTE) hours 64 67
Average hours of training per full-time employee (FTE) - Compliance hours 2.57 67
Average hours of training per full-time employee (FTE) - Directors and above hours 11.82 67
Average hours of training per full-time employee (FTE) - Female hours 64.73 67
Average hours of training per full-time employee (FTE) - Hard skills hours 54.16 67
Average hours of training per full-time employee (FTE) - Hourly/Operations hours 67.87 67
Average hours of training per full-time employee (FTE) - Male hours 61.92 67
Average hours of training per full-time employee (FTE) - Managers/Supervisors hours 51.79 67
Average hours of training per full-time employee (FTE) - Salaried/Specialists hours 49.98 67
Average hours of training per full-time employee (FTE) - Soft skills hours 6.93 67
Average hours of training per full-time employee (FTE) - Wellness & Better Self hours 0.95 67
Average spend/FTE on training and development US$ 892.9 67
Compliance training hours hours 66628 66
Hospitality workforce training hours hours 4445 66
Other team member training hours hours 24487 66
Team member hard skills training hours hours 1401995 66
Team member soft skills training hours hours 179335 66
Total training hours hours 1676889 66

Description of measures to review employment practices to avoid child and forced labour.

Indicator Unit 2021 Report Pages
Operations that have been subject to human rights reviews or impact assessments operations 100% 89

Description of steps taken to eliminate such practices when discovered.

Indicator Unit 2021 Report Pages
Counter-human trafficking training - Directors and above - % completed 90% 67
Counter-human trafficking training - Directors and above - Number completed 301 67
Counter-human trafficking training - Managers/Supervisors - % completed 98% 67
Counter-human trafficking training - Managers/Supervisors - Number completed 4350 67
Counter-human trafficking training - Salaried/Specialists and Hourly/Operations - % completed 96% 67
Counter-human trafficking training - Salaried/Specialists and Hourly/Operations - Number completed 18049 67
Counter-human trafficking training - Total - % completed 96% 67
Counter-human trafficking training - Total - Number completed 22700 67

Number of suppliers by geographical region.

Indicator Unit 2019 2020 2021 Report Pages
Number of critical suppliers 237 78
Number of suppliers in Africa 2 78
Number of suppliers in Asia 2307 2054 2084 78
Number of suppliers in Europe 72 66 53 78
Number of suppliers in North America 123 112 106 78
Number of suppliers in Oceania 27 18 16 78
Number of suppliers in South America 2 2 78
Number of suppliers in Worldwide (excluding Asia) 224 198 177 78
Percent of critical suppliers from total 10% 78

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2018 2019 2020 2021 Report Pages
New suppliers that agree to the Supplier Code of Conduct 100% 100% 100% 100% 78
Number of on-site company audits 34 29 35 41 78
Number of on-site third party audits 14 14 8 11 78
Percent of suppliers in conformance with ESG requirements 95% 97% 95% 98% 78

Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.

Indicator Unit 2018 2019 2020 2021 Report Pages
Critical suppliers identified as more vulnerable to environmental or social risk in the supply chain suppliers 51 87
Negative social impacts in the supply chain and actions taken (critical suppliers identified as more vulnerable to environmental or social risk) suppliers 51 89
Negative social impacts in the supply chain and actions taken (percentage of critical suppliers) 2.3% 89
Negative social impacts in the supply chain and actions taken (total suppliers assessed) suppliers 2261 89
New suppliers that were screened using social and environmental criteria 100% 100% 100% 100% 78
Percentage of critical suppliers identified as more vulnerable to environmental or social risk in the supply chain % 2.3 87
Total suppliers assessed for environmental or social risk in the supply chain suppliers 2261 87

Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.

Indicator Unit 2021 Report Pages
Seafood sourced from sustainable sources % 27 80
Sustainable seafood sourced million USD 5.7 80

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2021 Report Pages
Closed incidents reported (Number of products and services related complaints) 48% 77
Coverage (Customer Satisfaction) 0.32% 77
Incidents reported to the incidents platform (Number of products and services related complaints) 90 77
KPI B6.2 Number of incidents requiring Legal department assistance in handling replies to government authorities incidents 4 94
KPI B6.2 Number of incidents submitted to the Macao Consumer Council incidents 2 94
KPI B6.2 Number of incidents submitted to the Macao Government Tourism Office incidents 2 94
KPI B6.2 Number of products and service related complaints received and how they are dealt with incidents 96 94
KPI B6.2 Percentage of incidents reported to the Incidents Platform that were closed within 2021 percent 48 94
Overall score (Customer Satisfaction) 87.3% 77
Replies submitted to the Macao Consumer Council 2 77
Replies submitted to the Macao Government Tourism Office 2 77
Target (Customer Satisfaction) 86% 77

Description of quality assurance process and recall procedures.

Indicator Unit 2025 Report Pages
Sands-branded water bottles made from sustainable materials % 100 99

Description of consumer data protection and privacy policies, and how they are implemented and monitored.

Indicator Unit 2021 Report Pages
Data coverage (%) 14% 69

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Indicator Unit 2018 2019 2020 2021 Report Pages
Contributions to lobbying, interest representation or similar N/A 77
Contributions to local, regional or national political campaigns/organizations/candidates N/A 77
Contributions to trade associations or tax-exempt groups (e.g. think tanks) MOP$35000 77
Contributions to trade associations or tax-exempt groups (e.g. think tanks) in USD US$4000 77
ESG conformance target 95% 95% 95% 95% 78
Total replies to government authorities were required 4 77

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2021 Report Pages
Anti-corruption training - Directors and above - % completed 90% 67
Anti-corruption training - Directors and above - Number completed 315 67
Anti-corruption training - Managers/Supervisors - % completed 98% 67
Anti-corruption training - Managers/Supervisors - Number completed 4423 67
Anti-corruption training - Salaried/Specialists and Hourly/Operations - % completed 96% 67
Anti-corruption training - Salaried/Specialists and Hourly/Operations - Number completed 17952 67
Anti-corruption training - Total - % completed 96% 67
Anti-corruption training - Total - Number completed 22690 67
Anti-money laundering training - Directors and above - % completed 91% 67
Anti-money laundering training - Directors and above - % of targeted team members 28% 67
Anti-money laundering training - Directors and above - Number completed 106 67
Anti-money laundering training - Hourly/Operations - % completed 94% 67
Anti-money laundering training - Hourly/Operations - % of targeted team members 44% 67
Anti-money laundering training - Hourly/Operations - Number completed 8785 67
Anti-money laundering training - Managers/Supervisors - % completed 97% 67
Anti-money laundering training - Managers/Supervisors - % of targeted team members 62% 67
Anti-money laundering training - Managers/Supervisors - Number completed 1925 67
Anti-money laundering training - Salaried/Specialists - % completed 86% 67
Anti-money laundering training - Salaried/Specialists - % of targeted team members 9% 67
Anti-money laundering training - Salaried/Specialists - Number completed 231 67
Anti-money laundering training - Total - % completed 94% 67
Anti-money laundering training - Total - % of targeted team members 42% 67
Anti-money laundering training - Total - Number completed 11047 67
Code of business conduct and ethics training - Directors and above - % completed 90% 67
Code of business conduct and ethics training - Directors and above - Number completed 315 67
Code of business conduct and ethics training - Managers/Supervisors - % completed 98% 67
Code of business conduct and ethics training - Managers/Supervisors - Number completed 4678 67
Code of business conduct and ethics training - Salaried/Specialists and Hourly/Operations - % completed 97% 67
Code of business conduct and ethics training - Salaried/Specialists and Hourly/Operations - Number completed 18987 67
Code of business conduct and ethics training - Total - % completed 97% 67
Code of business conduct and ethics training - Total - Number completed 23980 67

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2021 Report Pages
Other contributions (e.g. spending related to ballot measures or referendums) N/A 77
Total contributions and other spending N/A 77

The types of emissions and respective emissions data.

Standard Indicator Unit 2021
Airborne Particulate Matter (PM) Emissions KG 171.88
NOₓ Emissions KG 3647.8
SOₓ Emissions KG 13.86

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018 2019 2020 2021
Direct GHG Emissions (Scope 1) MT CO2e 200339 207607 167414 33476 25703
Indirect Energy Emissions (Scope 2) MT CO2e 607573 540528 576832 430270 516082
Scope 3 GHG Emissions (Waste Generated in Operations) MT CO2e 24525 33251 46824 42041 39038
Total GHG Emissions MT CO2e 807912 748135 744246 260985 548294
Total GHG Emissions Intensity (By Area) MT CO2e/1000 conditioned sq.ft. 30.3 26.5 26.4 15.6 18.1
Total GHG Emissions Intensity (By Revenue) MT CO2e/million USD revenue 84.5 261.2 177.3

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021
Total Hazardous Waste 7.6

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018 2019 2020 2021 2025
Diversion Rate of Non-Hazardous Waste % 18.7 12.1 14.9 15 12.6 20
Non-Hazardous Waste (Construction Waste) % 10 7.2 8
Non-Hazardous Waste (Kitchen Waste) MT 667 715 825 329 297

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2025
Target Scope 1 and 2 Emissions Reduction Percentage by 2030 Compared to 2018 % -17.5

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit 2018 2019 2021 2025
Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year % -36.84 25 -13.33
Target Hazardous Waste Intensity Reduction Percentage Compared to Last Year % 20

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018 2019 2020 2021
CNG Consumption GJ 39368
Diesel Fuel Consumption GJ 40119
Energy Consumption Intensity (By Area) GJ/1000 conditioned sq. ft. 0.19 0.18 0.17 0.08 0.09
Gasoline Consumption GJ 9700
LPG Consumption GJ 142665
Natural Gas Consumption GJ 178927
Non-renewable electricity (indirect energy) GJ 2265724
Percentage of Renewable Energy Consumption % 4.6 5.5
Renewable Energy Consumption kWh 203500 40000
Solar Energy GJ 275
Total Energy Consumption GJ 5179173 5177592 4782960 2386505 2637411
Total Indirect Energy Consumption GJ 2265724

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018 2019 2020 2021
Total Wastewater Discharge megaliters 1456
Total Water Withdrawal megaliters 6592 6853 6979 4270 5082
Water Consumption megaliters 3626

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2021
Energy Consumption Reduction Compared to Last Year GJ 5027
Energy Consumption Reduction Percentage Compared to Last Year % 60.6

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2025
Target Water Consumption Reduction Percentage Compared to Last Year % from 2019 baseline -3

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2017 2018 2019 2020 2021
Packaging Material Consumption (Plastic) MT 466 467 428 67 118

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2018 2019 2020 2021
Number of Employees in Hong Kong 60
Number of Employees in Macau 25487
Number of Employees in Mainland China 472
Number of Female Employees 13589
Number of Full-time Employees 25965 26212 27319 25751
Number of Full-time Employees (Female) 13447
Number of Full-time Employees (Male) 12304
Number of Male Employees 12430
Number of New Employees 1534
Number of New Employees (Above 50) 33
Number of New Employees (Aged 30-50) 659
Number of New Employees (Aged Below 30) 842
Number of New Employees (Female) 716
Number of New Employees (Hong Kong) 9
Number of New Employees (Mainland China) 68
Number of New Employees (Male) 818
Number of Part-time Employees 135 161 228 268
Number of Part-time Employees (Female) 142
Number of Part-time Employees (Male) 126
Number of Total Employees 26100 26373 27547 26019
Percentage of Female Employees % 52
Percentage of Male Employees % 48

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2021
Percentage of Employees still Employed 12 Months after Return to Work %
Percentage of Employees still Employed 12 Months after Return to Work (Female) %
Percentage of Employees still Employed 12 Months after Return to Work (Male) %
Turnover Rate of Employees Aged 30-50 1495
Turnover Rate of Employees Aged Above 50 767
Turnover Rate of Employees Aged Below 30 981
Turnover Rate of Employees in Hong Kong 13
Turnover Rate of Employees in Macau 3145
Turnover Rate of Employees in Mainland China 75
Turnover Rate of Female Employees 1480
Turnover Rate of Male Employees 1753
Turnover Rate of Total Employees % 6

Lost days due to work injury.

Standard Indicator Unit 2021
Lost Days Due to Work-related Injuries days 9884

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2021
Percentage of Employees Trained % 99.17
Percentage of Trained Administrative Employees % 98.84
Percentage of Trained Female Employees % 99.54
Percentage of Trained General Employees % 99.58
Percentage of Trained Male Employees % 99.31
Percentage of Trained Middle Management % 99.17
Percentage of Trained Operational Employees % 99.58
Percentage of Trained Senior Management % 96.17

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2021
Average Training Hours (Director and Above) hours 11.82
Average Training Hours (Female) hours 64.73
Average Training Hours (General Employees) hours 64
Average Training Hours (Male) hours 61.92
Average Training Hours (Operational Employees) hours 67.87
Average Training Hours per FTE hours 64
Total Training Hours hours 1676889
Training Hours of Professional Skills Development hours 1401995

Number of suppliers by geographical region.

Standard Indicator Unit 2019 2020 2021
Number of Suppliers in Africa 2
Number of Suppliers in Asia (Excluding China) 2307 2054 2084
Number of Suppliers in Europe 72 66 53

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Standard Indicator Unit 2018 2019 2020 2021
Number of Suppliers Signing Social Responsibility Code % 100 100 100 100

Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.

Standard Indicator Unit 2021
Number of Suppliers Participated in Sustainability Risk Assessment suppliers 2261

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2021
Complaints Handling Rate percent 48
Number of Complaints Dealt with incidents 96
Number of Products and Service Related Complaints incidents 96
Total Number of Customer Complaints incidents 96

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Standard Indicator Unit 2018 2019 2020 2021
Percentage of Employees Anti-corruption Policies have been Communicated to % 95 95 95 95

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2021
Anti-corruption Training Coverage among Directors and Management % 90
Coverage Rate of Ethical Standards and Anti-Corruption Training % 96
Coverage of Anti-corruption Training for Employees % 96
Number of Attendance for Anti-corruption Training person-times 22690
Number of Directors and Management Attendance for Anti-corruption Training persons 315
Number of General Employees Attendance for Anti-corruption Training persons 17952
Number of People Participated in Ethical Standards and Anti-corruption Training persons 22690