SUSTAINABILITY REPORT 2021
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| NOx emission | kg | 129 | 87 |
| SOx emission | kg | 664 | 87 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2030 | Report Pages |
|---|---|---|---|---|
| Carbon intensity for hospitality sector | tonnes CO₂e / guest night | 0.048 | 86 | |
| Carbon intensity for property sector | tonnes CO₂e / m² | 0.05 | 86 | |
| GHG emissions for Scope 1 | tonnes CO₂e | 5950 | 86 | |
| GHG emissions for Scope 2 | tonnes CO₂e | 71689 | 86 | |
| Reduction in carbon intensity (target, from 2017 levels) | 10% | 8 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Batteries | tonnes | 5.9 | 87 |
| Fluorescent lamps | tonnes | 4.6 | 87 |
| Hazardous waste | tonnes | 4.6 | 87 |
| Waste oil | litres | 9561 | 87 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| General waste to incineration | tonnes | 33.2 | 87 |
| General waste to landfill | tonnes | 13696.6 | 87 |
| General waste to landfill/incineration intensity | tonnes / m² | 0.02 | 87 |
| Metals recycled | tonnes | 173.3 | 87 |
| Non-hazardous waste | tonnes | 13696.6 | 87 |
| Paper recycled | tonnes | 229.4 | 87 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021 | 2030 | Report Pages |
|---|---|---|---|---|
| Plastics recycled | tonnes | 7 | 87 | |
| Reduction in waste intensity (target, from 2020 levels) | 10% | 8 | ||
| Toner cartridges recycled | pieces | 432 | 87 | |
| Used clothes recycled | tonnes | 12.1 | 87 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Diesel | 17711 | 86 | |
| Electricity | '000 kWh | 99122 | 86 |
| Electricity intensity | '000 kWh / m² | 0.071 | 86 |
| Liquefied petroleum gas | 2682 | 86 | |
| Piped natural gas | 1517 | 86 | |
| Total energy use | '000 kWh | 121656 | 86 |
| Towngas | '000 kWh | 543 | 86 |
| Unleaded petrol | '000 kWh | 81 | 86 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Municipal water intensity | cubic metre / m² | 0.7 | 87 |
| Municipal water use | cubic metre | 933111 | 87 |
| Paper used | tonnes | 22.6 | 87 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2030 | Report Pages |
|---|---|---|---|
| Reduction in electricity intensity (target, from 2017 levels) | 10% | 8 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2030 | Report Pages |
|---|---|---|---|
| Reduction in water intensity (target, from 2017 levels) | 10% | 8 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| New hire rate - Group overall | no. (%) | 552 | 88 |
| New hire rate by age group - 30–50 years old | no. (%) | 295 | 88 |
| New hire rate by age group - Over 50 years old | no. (%) | 81 | 88 |
| New hire rate by age group - Under 30 years old | no. (%) | 176 | 88 |
| New hire rate by gender - Female | no. (%) | 261 | 88 |
| New hire rate by gender - Male | no. (%) | 291 | 88 |
| New hire rate by location - Hong Kong | no. (%) | 204 | 88 |
| New hire rate by location - Macau | no. (%) | 197 | 88 |
| New hire rate by location - Mainland China | no. (%) | 138 | 88 |
| New hire rate by location - Singapore | no. (%) | 13 | 88 |
| Total workforce by age group - 30–50 years old | no. (%) | 1582 | 88 |
| Total workforce by age group - Over 50 years old | no. (%) | 1084 | 88 |
| Total workforce by age group - Under 30 years old | no. (%) | 402 | 88 |
| Total workforce by employment category - Entry level | no. (%) | 2310 | 88 |
| Total workforce by employment category - Middle level | no. (%) | 550 | 88 |
| Total workforce by employment category - Senior level | no. (%) | 208 | 88 |
| Total workforce by employment type - Full-time | no. (%) | 2838 | 88 |
| Total workforce by employment type - Part-time | no. (%) | 230 | 88 |
| Total workforce by gender - Female | no. (%) | 1287 | 88 |
| Total workforce by gender - Male | no. (%) | 1781 | 88 |
| Total workforce by location - Hong Kong | no. (%) | 1201 | 88 |
| Total workforce by location - Macau | no. (%) | 1580 | 88 |
| Total workforce by location - Mainland China | no. (%) | 263 | 88 |
| Total workforce by location - Singapore | no. (%) | 24 | 88 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Turnover rate - Group overall | no. (%) | 1128 | 88 |
| Turnover rate by age group - 30–50 years old | no. (%) | 491 | 88 |
| Turnover rate by age group - Over 50 years old | no. (%) | 419 | 88 |
| Turnover rate by age group - Under 30 years old | no. (%) | 218 | 88 |
| Turnover rate by gender - Female | no. (%) | 429 | 88 |
| Turnover rate by gender - Male | no. (%) | 699 | 88 |
| Turnover rate by location - Hong Kong | no. (%) | 669 | 88 |
| Turnover rate by location - Macau | no. (%) | 332 | 88 |
| Turnover rate by location - Mainland China | no. (%) | 124 | 88 |
| Turnover rate by location - Singapore | no. (%) | 3 | 88 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Injury rate (Female) | Per 1000 employees | 3.91 | 89 |
| Injury rate (Male) | Per 1000 employees | 6.19 | 89 |
Lost days due to work injury.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Absentee rate (including vaccination leave) (Female) | % | 0.51 | 89 |
| Absentee rate (including vaccination leave) (Male) | % | 0.73 | 89 |
| Lost day rate (Female) | % | 0.06 | 89 |
| Lost day rate (Male) | % | 0.09 | 89 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Percentage of employees trained by employment category (Entry level) | % | 73.8 | 89 |
| Percentage of employees trained by employment category (Middle level) | % | 37.2 | 89 |
| Percentage of employees trained by employment category (Senior level) | % | 40 | 89 |
| Percentage of employees trained by gender (Female) | % | 50.4 | 89 |
| Percentage of employees trained by gender (Male) | % | 58.4 | 89 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Average hours of training per employee by employment category (Entry level) | hours | 6 | 89 |
| Average hours of training per employee by employment category (Middle level) | hours | 4.1 | 89 |
| Average hours of training per employee by employment category (Senior level) | hours | 6.8 | 89 |
| Average hours of training per employee by gender (Female) | hours | 4.4 | 89 |
| Average hours of training per employee by gender (Male) | hours | 5.8 | 89 |
| Average hours of training received per employee | hours | 5.3 | 89 |
Number of suppliers by geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Suppliers by Geographical Region (Hong Kong) | no. (58.9%) | 3119 | 89 |
| Suppliers by Geographical Region (Macau) | no. (24.2%) | 1282 | 89 |
| Suppliers by Geographical Region (Other regions) | no. (16.9%) | 896 | 89 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Economic value distributed | HK$ '000 | 4276136 | 86 |
| Economic value retained | HK$ '000 | 1180827 | 86 |
| No. of beneficiaries served (Community Work) | no. | 15285 | 89 |
| No. of programmes (Community Work) | no. | 114 | 89 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Amount of charity in-kind donations (Community Work) | HK$ | 31696492 | 89 |
| Direct economic value generated | HK$ '000 | 5456963 | 86 |
| No. of volunteer hours (Community Work) | hours | 1316 | 89 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| NOₓ Emissions | kg | 129 |
| SOₓ Emissions | kg | 664 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes CO₂e | 5950 |
| Indirect Energy Emissions (Scope 2) | tonnes CO₂e | 71689 |
| Total GHG Emissions | tonnes CO₂e | 77639 |
| Total GHG Emissions Intensity (By Area) | tonnes CO₂e / m² | 0.05 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Hazardous Electronic Waste | tonnes | 4.6 |
| Hazardous Waste (Used Batteries) | tonnes | 5.9 |
| Total Hazardous Waste | tonnes | 15.1 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Non-Hazardous Waste Incineration | tonnes | 33.2 |
| Non-Hazardous Waste Landfilling | tonnes | 13696.6 |
| Non-Hazardous Waste Recycled | tonnes | 402.7 |
| Total Non-Hazardous Waste Intensity (By Area) | tonnes / m² | 0.02 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2030 |
|---|---|---|
| Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year | % | 10 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Diesel Fuel Consumption | 17711 | |
| Grid Purchased Electricity Intensity (By Area) | '000 kWh / m² | 0.071 |
| Liquefied Petroleum Gas (LPG) Consumption | 2682 | |
| Natural Gas Consumption | 1517 | |
| Purchased Electricity | '000 kWh | 99122 |
| Total Energy Consumption | '000 kWh | 121656 |
| Total Indirect Energy Consumption | '000 kWh | 99122 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Municipal Water Consumption | cubic metre | 933111 |
| Recycled Water Usage | cubic metres | 25686 |
| Water Withdrawal Intensity | cubic metre / m² | 0.7 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2030 |
|---|---|---|
| Target Electricity Usage Reduction Percentage by 2030 Compared to 2017 | % | 10 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2030 |
|---|---|---|
| Target Water Consumption Reduction Percentage Compared to Last Year | % | 10 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Employees Aged 30-50 | no. | 1582 |
| Number of Employees Aged Above 50 | no. | 1084 |
| Number of Employees Aged Below 30 | no. | 402 |
| Number of Employees in Hong Kong | no. | 1201 |
| Number of Employees in Macau | no. | 1580 |
| Number of Employees in Mainland China | no. | 263 |
| Number of Employees in Singapore | no. | 24 |
| Number of Female Employees | no. | 1287 |
| Number of Full-time Employees | no. | 2838 |
| Number of Male Employees | no. | 1781 |
| Number of New Employees | no. | 552 |
| Number of New Employees (Above 50) | no. | 81 |
| Number of New Employees (Aged 30-50) | no. | 295 |
| Number of New Employees (Aged Below 30) | no. | 176 |
| Number of New Employees (Female) | no. | 261 |
| Number of New Employees (Hong Kong) | no. | 204 |
| Number of New Employees (Macau) | no. | 197 |
| Number of New Employees (Mainland China) | no. | 138 |
| Number of New Employees (Male) | no. | 291 |
| Number of New Employees (Singapore) | no. | 13 |
| Number of Part-time Employees | no. | 230 |
| Number of Total Employees | no. | 3068 |
| Percentage of Employees Aged 30-50 | % | 51.56 |
| Percentage of Employees Aged Above 50 | % | 35.34 |
| Percentage of Employees Aged Below 30 | % | 13.1 |
| Percentage of Employees in Hong Kong | % | 39.15 |
| Percentage of Employees in Macau | % | 51.5 |
| Percentage of Employees in Mainland China | % | 8.57 |
| Percentage of Employees in Singapore | % | 0.78 |
| Percentage of Female Employees | % | 41.97 |
| Percentage of Full-time Employees | % | 92.5 |
| Percentage of Male Employees | % | 58.03 |
| Percentage of New Employees | % | 17.99 |
| Percentage of Part-time Employees | % | 7.5 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | no. (%) | 491 |
| Turnover Rate of Employees Aged Above 50 | no. (%) | 419 |
| Turnover Rate of Employees Aged Below 30 | no. (%) | 218 |
| Turnover Rate of Employees in Hong Kong | no. (%) | 669 |
| Turnover Rate of Employees in Macau | no. (%) | 332 |
| Turnover Rate of Employees in Mainland China | no. (%) | 124 |
| Turnover Rate of Employees in Singapore | no. (%) | 3 |
| Turnover Rate of Female Employees | no. (%) | 429 |
| Turnover Rate of Male Employees | no. (%) | 699 |
| Turnover Rate of Total Employees | no. (%) | 1128 |
Lost days due to work injury.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Lost Days Due to Work-related Injuries | % | 0.15 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Percentage of Trained Female Employees | % | 50.4 |
| Percentage of Trained General Employees | % | 73.8 |
| Percentage of Trained Male Employees | % | 58.4 |
| Percentage of Trained Middle Management | % | 37.2 |
| Percentage of Trained Senior Management | % | 40 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Average Training Hours (Female) | hours | 4.4 |
| Average Training Hours (General Staff) | hours | 6 |
| Average Training Hours (Male) | hours | 5.8 |
| Average Training Hours (Middle Management) | hours | 4.1 |
| Average Training Hours (Senior Management) | hours | 6.8 |
| Average Training Hours per Employee | hours | 5.3 |
| Total Training Hours | hours | 22000 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Suppliers in Hong Kong | no. | 3119 |
| Number of Total Suppliers | no. | 5297 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Total In-kind Donations | HKD | 31696492 |
| Total Social Investment | HKD | 31969492 |
| Total Volunteer Service Hours | hours | 1316 |