ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2021
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
Indicator | Unit | 2020 | 2021 | FY2021 | Report Pages |
---|---|---|---|---|---|
NOx emissions | kg | 146.8 | 19 | ||
NOₓ (Air Emissions) | Kg | 161 | 146.8 | 20 | |
PM (Air Emissions) | Kg | 11.9 | 10.8 | 20 | |
PM emissions | kg | 10.8 | 19 | ||
SOx emissions | kg | 3.3 | 19 | ||
SO₂ (Air Emissions) | Kg | 3.7 | 3.3 | 20 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2020 | 2021 | FY2020 | FY2021 | Report Pages |
---|---|---|---|---|---|---|
GHG emission intensity | tonnes CO2e/SGD million | 6.24 | 19 | |||
GHG emissions intensity per SGD million | tonnes | 11 | 31 | |||
Scope 1 (Direct Emissions, GHG Emissions) | Tonnes of CO₂e | 1145.9 | 545.9 | 20 | ||
Scope 1 GHG emissions | tonnes CO2e | 1145.9 | 545.9 | 19 | ||
Scope 2 (Energy Indirect Emissions, GHG Emissions) | Tonnes of CO₂e | 1842.7 | 2094.5 | 20 | ||
Scope 2 GHG emissions | tonnes CO2e | 1842.7 | 2094.5 | 19 | ||
Scope 3 (Other Indirect Emissions, GHG Emissions) | Tonnes of CO₂e | 100.2 | 103.9 | 20 | ||
Scope 3 GHG emissions | tonnes CO2e | 100.2 | 103.9 | 19 | ||
Total GHG Emissions (Scope 1, 2 & 3) | Tonnes of CO₂e | 3088.8 | 2744.5 | 20 | ||
Total GHG Emissions Intensity (Scope 1, 2 & 3) | Unit/SGD million | 8.47 | 6.24 | 20 | ||
Total GHG emissions | tonnes CO2e | 3088.8 | 2744.5 | 19 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | FY2021 | Report Pages |
---|---|---|---|---|
Hazardous Waste | Tonnes | 0.5 | 20 | |
Hazardous Waste Intensity | Unit/SGD million | 0.001 | 20 | |
Hazardous waste generated | tonnes | 0.5 | 19 | |
Hazardous waste intensity | tonnes/SGD million | 0.001 | 19 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2020 | 2021 | FY2021 | Report Pages |
---|---|---|---|---|---|
Non-hazardous solid waste generated | tonnes | 62.9 | 19 | ||
Non-hazardous solid waste intensity | tonnes/SGD million | 0.14 | 19 | ||
Paper consumption | Tonnes | 9.8 | 6.5 | 24 | |
Paper consumption intensity (per SGD million revenue) | Unit/SGD million | 0.03 | 0.01 | 24 | |
Solid Wastes (Non-hazardous Waste) | Tonnes | 63.2 | 62.9 | 20 | |
Solid Wastes Intensity (Non-hazardous Waste) | Unit/SGD million | 0.14 | 20 |
Description of emissions target(s) set and steps taken to achieve them.
Indicator | Unit | 2030 | Report Pages |
---|---|---|---|
GHG emissions intensity reduction target (from FY2021 baseline) by 2030 | 15% | 31 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
Indicator | Unit | 2020 | 2021 | 2030 | Report Pages |
---|---|---|---|---|---|
Solid waste disposed to landfills, reduction from FY2020 to FY2021 | tonnes | 0.4 | 31 | ||
Solid waste intensity reduction target (from FY2021 baseline) by 2030 | tonnes | 0.8 | 31 | ||
Wastewater Intensity (Non-hazardous Waste) | Unit/SGD million | 223.06 | 238.84 | 20 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Diesel consumption | L | 120184 | 16584 | 24 |
Diesel consumption (energy equivalent) | MWh | 1286.4 | 177.5 | 24 |
Diesel consumption intensity (energy equivalent, per SGD million revenue) | Unit/SGD million | 3.6 | 0.4 | 24 |
Diesel consumption intensity (per SGD million revenue) | Unit/SGD million | 332.1 | 37.7 | 24 |
Electricity consumption | MWh | 2755.6 | 3495.7 | 24 |
Electricity consumption intensity (per SGD million revenue) | Unit/SGD million | 7.6 | 7.9 | 24 |
Electricity consumption intensity increase | % | 4.5 | 32 | |
Gasoline consumption | L | 337131 | 210091 | 24 |
Gasoline consumption (energy equivalent) | MWh | 3267.3 | 2036.1 | 24 |
Gasoline consumption intensity (energy equivalent, per SGD million revenue) | Unit/SGD million | 9 | 4.6 | 24 |
Gasoline consumption intensity (per SGD million revenue) | Unit/SGD million | 931.7 | 477.4 | 24 |
Total energy consumption | GJ | 25824 | 20322 | 24 |
Total energy consumption (energy equivalent) | MWh | 7309.3 | 5709.2 | 24 |
Total energy consumption intensity (energy equivalent, per SGD million revenue) | Unit/SGD million | 20.2 | 13 | 24 |
Total energy consumption intensity (per SGD million revenue) | Unit/SGD million | 71.4 | 46.2 | 24 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Wastewater (Non-hazardous Waste) | M³ | 80717 | 105111 | 20 |
Water consumption | m³ | 80717 | 105111 | 24 |
Water consumption increase | % | 30 | 32 | |
Water consumption intensity (per SGD million revenue) | Unit/SGD million | 223.1 | 238.8 | 24 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Total energy consumption decrease | % | 22 | 32 |
Total energy intensity decrease | % | 35.77 | 32 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Packaging materials consumption (Paper, Plastic, Wood & Metal) | Tonnes | 61.7 | 112.3 | 24 |
Packaging materials consumption intensity (per SGD million revenue) | Unit/SGD million | 0.2 | 0.3 | 24 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Number of employees, Female, Aged above 55 | persons | 10 | 35 |
Number of employees, Female, Aged between 18 and 25 | persons | 20 | 35 |
Number of employees, Female, Aged between 26 and 35 | persons | 138 | 35 |
Number of employees, Female, Aged between 36 and 45 | persons | 142 | 35 |
Number of employees, Female, Aged between 46 and 55 | persons | 47 | 35 |
Number of employees, Female, General staff | persons | 271 | 35 |
Number of employees, Female, Middle managerial level | persons | 69 | 35 |
Number of employees, Female, Senior managerial level | persons | 17 | 35 |
Number of employees, Female, Total | persons | 357 | 35 |
Number of employees, Female, Total (by position) | persons | 357 | 35 |
Number of employees, Female, aged between 18 and 25 | persons | 5 | 36 |
Number of employees, Female, aged between 26 and 35 | persons | 26 | 36 |
Number of employees, Female, aged between 36 and 45 | persons | 14 | 36 |
Number of employees, Female, aged between 46 and 55 | persons | 5 | 36 |
Number of employees, Female, total | persons | 50 | 36 |
Number of employees, Full time | persons | 1044 | 35 |
Number of employees, Grand Total | persons | 1052 | 35 |
Number of employees, Hong Kong | persons | 8 | 35 |
Number of employees, Male, Aged above 55 | persons | 38 | 35 |
Number of employees, Male, Aged between 18 and 25 | persons | 63 | 35 |
Number of employees, Male, Aged between 26 and 35 | persons | 274 | 35 |
Number of employees, Male, Aged between 36 and 45 | persons | 226 | 35 |
Number of employees, Male, Aged between 46 and 55 | persons | 94 | 35 |
Number of employees, Male, General staff | persons | 533 | 35 |
Number of employees, Male, Middle managerial level | persons | 112 | 35 |
Number of employees, Male, Senior managerial level | persons | 50 | 35 |
Number of employees, Male, Total | persons | 695 | 35 |
Number of employees, Male, Total (by position) | persons | 695 | 35 |
Number of employees, Male, aged above 55 | persons | 6 | 36 |
Number of employees, Male, aged between 18 and 25 | persons | 29 | 36 |
Number of employees, Male, aged between 26 and 35 | persons | 65 | 36 |
Number of employees, Male, aged between 36 and 45 | persons | 16 | 36 |
Number of employees, Male, aged between 46 and 55 | persons | 9 | 36 |
Number of employees, Male, total | persons | 125 | 36 |
Number of employees, Others (geographical location) | persons | 295 | 35 |
Number of employees, PRC | persons | 583 | 35 |
Number of employees, Part time | persons | 8 | 35 |
Number of employees, Singapore | persons | 166 | 35 |
Number of employees, Total | persons | 175 | 36 |
Number of employees, Total (by employment type) | persons | 1052 | 35 |
Number of employees, Total (by geographical location) | persons | 1052 | 35 |
Number of employees, Total (by position) | persons | 1052 | 35 |
Number of employees, Total, Aged above 55 | persons | 48 | 35 |
Number of employees, Total, Aged between 18 and 25 | persons | 83 | 35 |
Number of employees, Total, Aged between 26 and 35 | persons | 412 | 35 |
Number of employees, Total, Aged between 36 and 45 | persons | 368 | 35 |
Number of employees, Total, Aged between 46 and 55 | persons | 141 | 35 |
Number of employees, Total, General staff | persons | 804 | 35 |
Number of employees, Total, Middle managerial level | persons | 181 | 35 |
Number of employees, Total, Senior managerial level | persons | 67 | 35 |
Number of employees, Total, aged above 55 | persons | 6 | 36 |
Number of employees, Total, aged between 18 and 25 | persons | 34 | 36 |
Number of employees, Total, aged between 26 and 35 | persons | 91 | 36 |
Number of employees, Total, aged between 36 and 45 | persons | 30 | 36 |
Number of employees, Total, aged between 46 and 55 | persons | 14 | 36 |
Employee turnover rate by gender, age group and geographical region.
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Employee turnover rate, Female, aged between 18 and 25 | % | 25 | 36 |
Employee turnover rate, Female, aged between 26 and 35 | % | 19 | 36 |
Employee turnover rate, Female, aged between 36 and 45 | % | 10 | 36 |
Employee turnover rate, Female, aged between 46 and 55 | % | 11 | 36 |
Employee turnover rate, Female, total | % | 14 | 36 |
Employee turnover rate, Hong Kong | % | 13 | 36 |
Employee turnover rate, Male, aged above 55 | % | 16 | 36 |
Employee turnover rate, Male, aged between 18 and 25 | % | 46 | 36 |
Employee turnover rate, Male, aged between 26 and 35 | % | 24 | 36 |
Employee turnover rate, Male, aged between 36 and 45 | % | 7 | 36 |
Employee turnover rate, Male, aged between 46 and 55 | % | 10 | 36 |
Employee turnover rate, Male, total | % | 18 | 36 |
Employee turnover rate, Others | % | 26 | 36 |
Employee turnover rate, PRC | % | 12 | 36 |
Employee turnover rate, Singapore | % | 14 | 36 |
Employee turnover rate, Total | % | 17 | 36 |
Employee turnover, Hong Kong | persons | 1 | 36 |
Employee turnover, Others | persons | 78 | 36 |
Employee turnover, PRC | persons | 72 | 36 |
Employee turnover, Singapore | persons | 24 | 36 |
Employee turnover, Total | persons | 175 | 36 |
Total employee turnover rate | % | 17 | 36 |
Total employee turnover rate, aged above 55 | % | 13 | 36 |
Total employee turnover rate, aged between 18 and 25 | % | 41 | 36 |
Total employee turnover rate, aged between 26 and 35 | % | 22 | 36 |
Total employee turnover rate, aged between 36 and 45 | % | 8 | 36 |
Total employee turnover rate, aged between 46 and 55 | % | 10 | 36 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Number of work-related fatalities | - | - | - | 41 |
Lost days due to work injury.
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Lost days due to work injury | days | - | 2 | - | 41 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
% of employees trained - General staff | % | 75.7 | 43 |
% of employees trained - Middle managerial level | % | 17.5 | 43 |
% of employees trained - Senior managerial level | % | 6.8 | 43 |
% of employees trained - Total | % | 30.9 | 43 |
Number of female employees trained - General staff | employees | 70 | 42 |
Number of female employees trained - Middle managerial level | employees | 12 | 42 |
Number of female employees trained - Senior managerial level | employees | 7 | 42 |
Number of female employees trained - Total | employees | 89 | 42 |
Number of male employees trained - General staff | employees | 176 | 42 |
Number of male employees trained - Middle managerial level | employees | 45 | 42 |
Number of male employees trained - Senior managerial level | employees | 15 | 42 |
Number of male employees trained - Total | employees | 236 | 42 |
Percentage of female employees trained - General staff | % | 21.5 | 42 |
Percentage of female employees trained - Middle managerial level | % | 3.7 | 42 |
Percentage of female employees trained - Senior managerial level | % | 2.2 | 42 |
Percentage of female employees trained - Total | % | 27.4 | 42 |
Percentage of male employees trained - General staff | % | 54.2 | 42 |
Percentage of male employees trained - Middle managerial level | % | 13.8 | 42 |
Percentage of male employees trained - Senior managerial level | % | 4.6 | 42 |
Percentage of male employees trained - Total | % | 72.6 | 42 |
Total employees trained - General staff | 246 | 43 | |
Total employees trained - Middle managerial level | 57 | 43 | |
Total employees trained - Senior managerial level | 22 | 43 | |
Total employees trained - Total | 325 | 43 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Average training hours per employee - General staff | hours | 1.72 | 43 |
Average training hours per employee - Middle managerial level | hours | 2.43 | 43 |
Average training hours per employee - Senior managerial level | hours | 7.31 | 43 |
Average training hours per employee - Total | hours | 2.19 | 43 |
Average training hours per female employee - General staff | hours | 2.18 | 43 |
Average training hours per female employee - Middle managerial level | hours | 2.23 | 43 |
Average training hours per female employee - Senior managerial level | hours | 6.18 | 43 |
Average training hours per female employee - Total | hours | 2.38 | 43 |
Average training hours per male employee - General staff | hours | 1.48 | 43 |
Average training hours per male employee - Middle managerial level | hours | 2.54 | 43 |
Average training hours per male employee - Senior managerial level | hours | 7 | 43 |
Average training hours per male employee - Total | hours | 2.1 | 43 |
Training hours received by all employees - General staff | hours | 1379 | 43 |
Training hours received by all employees - Middle managerial level | hours | 439 | 43 |
Training hours received by all employees - Senior managerial level | hours | 490 | 43 |
Training hours received by all employees - Total | hours | 2308 | 43 |
Training hours received by female employees - General staff | hours | 591 | 43 |
Training hours received by female employees - Middle managerial level | hours | 154 | 43 |
Training hours received by female employees - Senior managerial level | hours | 105 | 43 |
Training hours received by female employees - Total | hours | 850 | 43 |
Training hours received by male employees - General staff | hours | 788 | 43 |
Training hours received by male employees - Middle managerial level | hours | 285 | 43 |
Training hours received by male employees - Senior managerial level | hours | 385 | 43 |
Training hours received by male employees - Total | hours | 1458 | 43 |
The types of emissions and respective emissions data.
Standard Indicator | Unit | 2020 | 2021 | FY2021 |
---|---|---|---|---|
Airborne Particulate Matter (PM) Emissions | Kg | 11.9 | 10.8 | 10.8 |
NOₓ Emissions | Kg | 161 | 146.8 | 146.8 |
SOₓ Emissions | Kg | 3.7 | 3.3 | 3.3 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2020 | 2021 |
---|---|---|---|
Direct GHG Emissions (Scope 1) | tonnes CO2e | 1145.9 | 545.9 |
Indirect Energy Emissions (Scope 2) | tonnes CO2e | 1842.7 | 2094.5 |
Total GHG Emissions | tonnes CO2e | 3088.8 | 2744.5 |
Total GHG Emissions Intensity (By Revenue) | tonnes CO2e/SGD million | 8.47 | 6.24 |
Total Other Indirect Energy Emissions (Scope 3) | tonnes CO2e | 100.2 | 103.9 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 | FY2021 |
---|---|---|---|
Total Hazardous Waste | tonnes | 0.5 | 0.5 |
Total Hazardous Waste Intensity (By Revenue) | tonnes/SGD million | 0.001 | 0.001 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2020 | 2021 | FY2021 |
---|---|---|---|---|
Non-Hazardous Waste Disposed | tonnes | 63.2 | 62.9 | 62.9 |
Paper Waste | tonnes | 9.8 | 6.5 | |
Total Non-Hazardous Waste Intensity (By Revenue) | tonnes/SGD million | 0.03 | 0.14 | 0.14 |
Description of emissions target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2030 |
---|---|---|
Target Reduction in GHG Intensity Percentage by 2030 Compared to 2021 | % | 15 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2021 |
---|---|---|
Non-Hazardous Waste Intensity Reduction Compared to Last Year (By Revenue) | Unit/SGD million | -15.78 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2020 | 2021 |
---|---|---|---|
Diesel Fuel Consumption | MWh | 120184 | 16584 |
Energy Consumption Intensity (By Revenue) | Unit/SGD million | 71.4 | 46.2 |
Gasoline Consumption | MWh | 337131 | 210091 |
Total Electricity Consumption Intensity (By Revenue) | Unit/SGD million | 7.6 | 7.9 |
Total Energy Consumption | MWh | 25824 | 5709.2 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2020 | 2021 |
---|---|---|---|
Total Wastewater Discharge | m³ | 80717 | 105111 |
Water Consumption | m³ | 80717 | 105111 |
Water Consumption Intensity (By Revenue) | Unit/SGD million | 223.1 | 238.8 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2021 |
---|---|---|
Energy Consumption Reduction Percentage Compared to Last Year | % | 22 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Standard Indicator | Unit | 2020 | 2021 |
---|---|---|---|
Packaging Material Intensity (By Revenue) | Unit/SGD million | 0.2 | 0.3 |
Packaging Materials Consumed | Tonnes | 61.7 | 112.3 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2021 |
---|---|---|
Number of Employees Aged 30-50 | persons | 921 |
Number of Employees Aged Above 50 | persons | 48 |
Number of Employees Aged Below 30 | persons | 117 |
Number of Employees in Hong Kong | persons | 8 |
Number of Employees in Mainland China | persons | 583 |
Number of Employees in Singapore | persons | 166 |
Number of Female Employees | persons | 357 |
Number of Full-time Employees | persons | 1044 |
Number of General Employees | persons | 804 |
Number of General Employees (Female) | persons | 271 |
Number of General Employees (Male) | persons | 533 |
Number of Male Employees | persons | 695 |
Number of Middle Management Employees | persons | 181 |
Number of Middle Management Employees (Female) | persons | 69 |
Number of Middle Management Employees (Male) | persons | 112 |
Number of Part-time Employees | persons | 8 |
Number of Senior Management Employees | persons | 67 |
Number of Senior Management Employees (Female) | persons | 17 |
Number of Senior Management Employees (Male) | persons | 50 |
Number of Total Employees | persons | 1052 |
Percentage of Employees Aged 30-50 | percent | 87.54 |
Percentage of Employees Aged Above 50 | percent | 4.56 |
Percentage of Employees Aged Below 30 | percent | 11.13 |
Percentage of Female Employees | percent | 33.93 |
Percentage of Full-time Employees | percent | 99.24 |
Percentage of Male Employees | percent | 66.07 |
Percentage of Part-time Employees | percent | 0.76 |
Employee turnover rate by gender, age group and geographical region.
Standard Indicator | Unit | 2021 |
---|---|---|
Turnover Rate of Employees Aged 30-50 | % | 13 |
Turnover Rate of Employees Aged Above 50 | % | 13 |
Turnover Rate of Employees Aged Below 30 | % | 41 |
Turnover Rate of Employees in Hong Kong | % | 13 |
Turnover Rate of Employees in Mainland China | % | 12 |
Turnover Rate of Employees in Singapore | % | 14 |
Turnover Rate of Female Employees | % | 14 |
Turnover Rate of Male Employees | % | 18 |
Turnover Rate of Total Employees | % | 17 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Standard Indicator | Unit | 2019 | 2020 | 2021 |
---|---|---|---|---|
Number of Work-related Fatalities | None | None | None |
Lost days due to work injury.
Standard Indicator | Unit | 2020 |
---|---|---|
Lost Days Due to Work-related Injuries | days | 2 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Standard Indicator | Unit | 2021 |
---|---|---|
Percentage of Employees Trained | % | 30.9 |
Percentage of Trained Female Employees | % | 27.4 |
Percentage of Trained General Employees | % | 75.7 |
Percentage of Trained Male Employees | % | 72.6 |
Percentage of Trained Middle Management | % | 17.5 |
Percentage of Trained Senior Management | % | 6.8 |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2021 |
---|---|---|
Average Training Hours (Female) | hours | 2.38 |
Average Training Hours (General Staff) | hours | 1.72 |
Average Training Hours (Male) | hours | 2.1 |
Average Training Hours (Middle Management) | hours | 2.43 |
Average Training Hours (Senior Management) | hours | 7.31 |
Average Training Hours per Employee | hours | 2.19 |
Total Training Hours | hours | 2308 |
Description of quality assurance process and recall procedures.
Standard Indicator | Unit |
---|---|
Passing Rate of Third-party Accreditation Performed under the Quality Management System | percent |