2021 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| GHG emissions intensity by number of full-time employees | tonne CO2e/FTE | 1.39 | 45 | ||
| Scope 1 – Direct emissions and removals | tonne CO2e | 13 | 45 | ||
| Scope 2 – Energy indirect emissions | tonne CO2e | 5373 | 4922 | 4491 | 45 |
| Total GHG emissions | tonne CO2e | 5373 | 4922 | 4504 | 40, 45 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Hazardous waste production intensity by number of full-time employees | tonne/FTE | 0.0043 | 45 | ||
| Total hazardous waste produced | tonne, tonnes | 6 | 11 | 14 | 41, 45 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Books collected from staff for reuse and recycling | books | 600 | 43 | ||
| IT equipment recycled by Hong Kong offices and BCM | tonnes | 4.4 | 40 | ||
| Non-hazardous waste production intensity by number of full-time employees | tonne/FTE | 0.16 | 45 | ||
| Other materials (plastics and metals) collected by Hong Kong offices | kg | 797 | 40 | ||
| Red packet envelopes collected from staff for reuse and recycling | kg | 700 | 43 | ||
| Red packet envelopes sent to Department of Environmental Protection in Macau | kg | 65 | 43 | ||
| Toner pieces recycled by DSB and BCM | pieces | 448 | 40 | ||
| Total non-hazardous waste produced | tonne, tonnes | 433 | 548 | 525 | 41, 45 |
| Used paper collected by Hong Kong offices | kg | 163646 | 40 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Paper reduction (estimated pieces of paper saved) | pieces | 4000000 | 42 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Total direct energy consumption – Mobile combustion | kWh | 46552 | 45 | ||
| Total energy consumption | kWh | 7249204 | 6864262 | 6901901 | 40, 45 |
| Total energy consumption intensity by number of full-time employees (FTE) | kWh/FTE | 2340.72 | 2229.38 | 2136.15 | 45 |
| Total indirect energy consumption – Purchased electricity | kWh | 7249204 | 6864262 | 6855349 | 45 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Total water consumption | m³ | 11161 | 11572 | 12178 | 42, 45 |
| Water consumption intensity by number of full-time employees | m³/FTE | 3.6 | 3.76 | 3.77 | 45 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Date of office lights off for Macau Energy Conservation Week 2021 | 7 June 2021 | 38 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of trees planted at Tree Planting Challenge 2021 at Tai Lam Country Park, Hong Kong | trees | 300 | 38 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Total workforce | # | 3271 | 47 |
| Workforce by age group - 30 to <50 | # | 1968 | 47 |
| Workforce by age group - <30 | # | 564 | 47 |
| Workforce by age group - ≥50 | # | 739 | 47 |
| Workforce by employee category - Full time | # | 3231 | 47 |
| Workforce by employee category - Part-time | # | 40 | 47 |
| Workforce by gender - Female | # | 1760 | 47 |
| Workforce by gender - Male | # | 1511 | 47 |
| Workforce by geographical region - Hong Kong | # | 2546 | 47 |
| Workforce by geographical region - Macau | # | 411 | 47 |
| Workforce by geographical region - Mainland China | # | 314 | 47 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Turnover rate by age group - 30 to <50 | % | 22.4% | 47 |
| Turnover rate by age group - <30 | % | 35.8% | 47 |
| Turnover rate by age group - ≥50 | % | 12.0% | 47 |
| Turnover rate by gender - Female | % | 21.2% | 47 |
| Turnover rate by gender - Male | % | 24.1% | 47 |
| Turnover rate by geographical region - Hong Kong | % | 26.2% | 48 |
| Turnover rate by geographical region - Macau | % | 12.5% | 48 |
| Turnover rate by geographical region - Mainland China | % | 5.5% | 48 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of work-related fatalities | No work-related fatalities were recorded in the past 3 years | 48 | |
| Rate of work-related fatalities | % | N/A | 48 |
Lost days due to work injury.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Lost days due to work injury | # | 56 | 48 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Percentage of trained employees | % | 95% | 27, 48 |
| Percentage of trained employees by employee category - Managers | % | 97% | 48 |
| Percentage of trained employees by employee category - Non-managers | % | 95% | 48 |
| Percentage of trained employees by employee category - Senior Management | % | 98% | 48 |
| Percentage of trained employees by gender - Female | % | 96% | 48 |
| Percentage of trained employees by gender - Male | % | 95% | 48 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Average training hours completed per employee (female) | hours | 24 | 27 |
| Average training hours completed per employee (male) | hours | 26 | 27 |
| Average training hours completed per employee by employee category - Managers | Hours | 27 | 49 |
| Average training hours completed per employee by employee category - Non-managers | Hours | 24 | 49 |
| Average training hours completed per employee by employee category - Senior Management | Hours | 24 | 49 |
| Average training hours completed per employee by gender - Female | Hours | 24 | 49 |
| Average training hours completed per employee by gender - Male | Hours | 26 | 49 |
| Total training hours completed by employees | hours | 81574 | 27 |
Number of suppliers by geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of suppliers by geographical region - Hong Kong | 183 | 49 | |
| Number of suppliers by geographical region - Macau | 64 | 49 | |
| Number of suppliers by geographical region - Mainland China | 88 | 49 | |
| Number of suppliers by geographical region - Other regions | 9 | 49 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of products and service-related complaints | 489 | 49 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2020–2021 | 2021 | Report Pages |
|---|---|---|---|---|
| Duration of training and tournament activities for Tsing Yi Warriors | months | 9 | 35 | |
| Number of friendly matches arranged for Tsing Yi Warriors and DSB’s own basketball team | match | 1 | 35 | |
| Number of participants in DSB China Green Environment tree planting event | persons | 20 | 38 | |
| Number of youths in DSB-sponsored basketball team, Tsing Yi Warriors, participated in training and tournament activities | persons | 14 | 35 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of DSB colleagues participating in the 28th Green Power Hike Bank Cup | persons | 20 | 38 |
| Number of DSB staff attending Tree Planting Challenge 2021 at Tai Lam Country Park, Hong Kong | persons | 22 | 38 |
| Number of volunteering hours | Hours | 1582 | 49 |
| Volunteer service hours contributed by employees | hours | 1582 | 33 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tonne CO2e | 13 | ||
| Indirect Energy Emissions (Scope 2) | tonne CO2e | 5373 | 4922 | 4491 |
| Total GHG Emissions | tonne CO2e | 5373 | 4922 | 4504 |
| Total GHG Emissions Intensity (By FTE) | tonne CO2e/FTE | 1.39 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Total Hazardous Waste | tonnes | 6 | 11 | 14 |
| Total Hazardous Waste Intensity (By FTE) | tonne/FTE | 0.0043 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Non-Hazardous Waste (Electronic Waste) | tonnes | 4.4 | ||
| Non-Hazardous Waste Disposed | tonnes | 433 | 548 | 525 |
| Paper Waste | kg | 163646 | ||
| Plastic Waste | kg | 797 | ||
| Total Non-Hazardous Waste Intensity (By FTE) | tonne/FTE | 0.16 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Energy Consumption Intensity (By FTE) | kWh/FTE | 2340.72 | 2229.38 | 2136.15 |
| Purchased Electricity | kWh | 7249204 | 6864262 | 6855349 |
| Total Direct Energy Consumption | kWh | 46552 | ||
| Total Energy Consumption | kWh | 7249204 | 6864262 | 6901901 |
| Total Indirect Energy Consumption | kWh | 7249204 | 6864262 | 6855349 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Water Consumption | m³ | 11161 | 11572 | 12178 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Employees Aged 30-50 | persons | 1968 |
| Number of Employees Aged Above 50 | persons | 739 |
| Number of Employees Aged Below 30 | persons | 564 |
| Number of Employees in Hong Kong | persons | 2546 |
| Number of Employees in Hong Kong and Mainland China | persons | 2860 |
| Number of Employees in Macau | persons | 411 |
| Number of Employees in Mainland China | persons | 314 |
| Number of Female Employees | persons | 1760 |
| Number of Full-time Employees | persons | 3231 |
| Number of Male Employees | persons | 1511 |
| Number of Part-time Employees | persons | 40 |
| Number of Total Employees | persons | 3271 |
| Percentage of Employees Aged 30-50 | % | 60.2 |
| Percentage of Employees Aged Above 50 | % | 22.6 |
| Percentage of Employees Aged Below 30 | % | 17.2 |
| Percentage of Employees in Hong Kong | % | 77.9 |
| Percentage of Employees in Hong Kong and Mainland China | % | 87.5 |
| Percentage of Employees in Macau | % | 12.6 |
| Percentage of Employees in Mainland China | % | 9.6 |
| Percentage of Female Employees | % | 53.8 |
| Percentage of Full-time Employees | % | 98.8 |
| Percentage of Male Employees | % | 46.2 |
| Percentage of Part-time Employees | % | 1.2 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 22.4 |
| Turnover Rate of Employees Aged Above 50 | % | 12 |
| Turnover Rate of Employees Aged Below 30 | % | 35.8 |
| Turnover Rate of Employees in Hong Kong | % | 26.2 |
| Turnover Rate of Employees in Macau | % | 12.5 |
| Turnover Rate of Employees in Mainland China | % | 5.5 |
| Turnover Rate of Female Employees | % | 21.2 |
| Turnover Rate of Male Employees | % | 24.1 |
Lost days due to work injury.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Lost Days Due to Work-related Injuries | # | 56 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Percentage of Employees Trained | % | 95 |
| Percentage of Trained Female Employees | % | 96 |
| Percentage of Trained General Employees | % | 95 |
| Percentage of Trained Male Employees | % | 95 |
| Percentage of Trained Senior Management | % | 98 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Average Training Hours (Female) | hours | 24 |
| Average Training Hours (General Staff) | hours | 24 |
| Average Training Hours (Male) | hours | 26 |
| Average Training Hours (Senior Management) | hours | 24 |
| Total Training Hours | hours | 81574 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Suppliers in Hong Kong | 183 | |
| Number of Suppliers in Mainland China | 88 | |
| Number of Total Suppliers | 344 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Products and Service Related Complaints | 489 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Employees Participating in Volunteer Activities | persons | 42 |
| Total Volunteer Service Hours | hours | 1582 |