2021 Social Responsibility Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Direct GHG emissions | tCO2e | 198.73 | 796.96 | 1152.67 | 5 |
| EH (direct GHG emissions) | tCO2e | 2157.06 | 1987.74 | 1729.66 | 30 |
| EI (indirect GHG emissions) | tCO2e | 26984.33 | 25342.13 | 19255.37 | 30 |
| GHG emissions per RMB1 million of revenue | tCO2e/RMB1 million | 1.71 | 1.6 | 1.75 | 5, 30 |
| GHG emissions per employee | tCO2e/person | 4.31 | 4 | 4.49 | 30 |
| GHG emissions per person | tCO2e/person | 4.13 | 4 | 4.47 | 5 |
| Indirect GHG emissions | tCO2e | 27765.08 | 26640.37 | 29648.34 | 5 |
| Total GHG emissions | tCO2e | 29141.4 | 27329.87 | 30801.01 | 5, 30 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Electronic waste discharge | Pieces | 3.896 | 1.872 | 30 | |
| Sewage discharge | Tonnes | 116769.2 | 107643.8 | 116664.86 | 30 |
| Sewage discharge per RMB1 million of revenue | Tonnes/RMB1 million | 6.12 | 6.79 | 6.69 | 30 |
| Total non-hazardous waste discharge | Tonnes | 573.72 | 654.35 | 658.03 | 30 |
| Total non-hazardous waste discharge per RMB1 million of revenue | Tonnes/RMB1 million | 0.034 | 0.033 | 0.022 | 30 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Diesel consumption | Liter, Liters | 1550.47 | 2001.11 | 1502.01 | 5, 30 |
| Energy consumption per employee | MWh/person | 7.88 | 7.33 | 8.23 | 5, 30 |
| Gasoline consumption | Liter, Liters | 21419.4 | 16133.08 | 15109.46 | 5, 30 |
| Natural gas consumption | Cubic meters | 201170.94 | 182778.08 | 344016.93 | 5, 30 |
| Outsourced electricity consumption | MWh | 258253.07 | 258252.97 | 233039.09 | 5, 30 |
| Outsourced heat consumption | GJ | 70236.96 | 61712.2 | 23309.99 | 30 |
| Overall energy consumption | MWh | 53376.49 | 48189.47 | 54149.69 | 5, 30 |
| Overall energy consumption per RMB1 million of revenue | MWh/RMB1 million | 3.15 | 2.84 | 3.06 | 5, 30 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Consumption of water distributed via municipal water supply | Tonne, Tonnes | 120439.69 | 137410.49 | 137242.17 | 5, 30 |
| Consumption of water distributed via municipal water supply per RMB1 million of revenue | Tonnes/RMB1 million | 7.43 | 7.99 | 7.76 | 30 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Consumption of A3 and A4 copy paper | Tonnes | 156.81 | 148.28 | 151.51 | 30 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Average return on total assets | % | 0.69 | 0.64 | 0.46 | 5 |
| Housing provident fund participation rate | % | 100% | 100% | 100% | 5 |
| Number of employees aged 21-30 years old (inclusive) | 2046 | 1700 | 1327 | 38 | |
| Number of employees aged 31-40 years old (inclusive) | 2208 | 2150 | 2018 | 38 | |
| Number of employees aged 41-50 years old (inclusive) | 2068 | 1917 | 1781 | 38 | |
| Number of employees aged 51 years old or above | 645 | 786 | 870 | 38 | |
| Number of employees by region: Other regions | 2286 | 2142 | 2077 | 38 | |
| Number of employees by region: Tianjin | 4511 | 4511 | 4510 | 38 | |
| Number of female employees | Person | 3999 | 4081 | 4106 | 5, 38 |
| Number of male employees | Person | 2768 | 3827 | 2781 | 5, 38 |
| Social insurance participation rate | % | 100% | 100% | 100% | 5 |
| Total assets | RMB100 million | 6904.01 | 6877.6 | 7199.04 | 5 |
| Total liabilities | RMB100 million | 6182.22 | 6338.12 | 6617.86 | 5 |
| Total number of employees | Person | 6797 | 6863 | 6587 | 5, 38 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Employee turnover rate by age group: 21-30 years old (inclusive) | % | 6.71 | 7.09 | 7.05 | 38 |
| Employee turnover rate by age group: 31-40 years old (inclusive) | % | 1.21 | 1.22 | 1.06 | 38 |
| Employee turnover rate by age group: 41-50 years old (inclusive) | % | 0.67 | 0.75 | 0.57 | 38 |
| Employee turnover rate by gender: Female | % | 6.22 | 4.8 | 5.39 | 38 |
| Employee turnover rate by gender: Male | % | 4.65 | 3.74 | 4.49 | 38 |
| Employee turnover rate by gender: Total | % | 3.33 | 3.28 | 3.87 | 38 |
| Employee turnover rate by region: Other regions | % | 9.88 | 8.98 | 9.86 | 38 |
| Employee turnover rate by region: Tianjin | % | 1.99 | 1.53 | 1.81 | 38 |
| Operating income | RMB100 million | 170.54 | 171.97 | 179.94 | 5 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Number of injuries (Persons) | 25 | 24 | 16 | 38 | |
| Number of work injuries and accidents | 25 | 24 | 16 | 38 |
Lost days due to work injury.
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Number of lost days due to work injury (Days) | 1765 | 1462 | 38 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Number of elementary qualification certificates for banking professionals obtained | 2028 | 40 | |||
| Number of intermediary qualification certificates for banking professionals obtained | 118 | 40 | |||
| Number of training sessions for employees (times) | 1992 | 1370 | 1508 | 40 | |
| Percentage of female employees trained | 100% | 40 | |||
| Percentage of male employees trained | 100% | 40 | |||
| Percentage of middle management employees trained | 100% | 40 | |||
| Percentage of ordinary employees trained | 100% | 40 | |||
| Percentage of senior management employees trained | 100% | 40 | |||
| Total number of qualification certificates for banking professionals obtained | 3295 | 40 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Employees trained (10000 persons) | 8.49 | 8.29 | 9.27 | 40 | |
| Number of training hours per employee (hours) | hours | 74.96 | 76.81 | 81.43 | 40 |
| Number of training hours per female employee (hours) | hours | 74.18 | 75.48 | 80.33 | 40 |
| Number of training hours per male employee (hours) | hours | 77.48 | 78.11 | 82.36 | 40 |
| Number of training hours per middle management employee (hours) | hours | 87.77 | 78.35 | 97.47 | 40 |
| Number of training hours per ordinary employee (hours) | hours | 74.96 | 76.6 | 80.65 | 40 |
| Number of training hours per senior management employee (hours) | hours | 185.5 | 129.03 | 209.61 | 40 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Customer loans and advance balance | RMB100 million | 3110.2 | 3261.07 | 3538.12 | 5 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Capital adequacy ratio | % | 15.24 | 14.48 | 13.49 | 5 |
| Provision coverage ratio | % | 220.58 | 183.45 | 154.26 | 5 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Taxes paid | RMB100 million | 16.24 | 15.4 | 13.49 | 5 |
| Total outgoing donations | RMB10 thousand | 741.01 | 618.6 | 33 | 5 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 2157.06 | 1987.74 | 1729.66 |
| Indirect Energy Emissions (Scope 2) | tCO2e | 26984.33 | 25342.13 | 19255.37 |
| Total GHG Emissions | tCO2e | 29141.4 | 27437.33 | 30801.01 |
| Total GHG Emissions Intensity (By Employee) | tCO2e/person | 4.31 | 4 | 4.49 |
| Total GHG Emissions Intensity (By Revenue) | tCO2e/RMB1 million | 1.71 | 1.6 | 1.71 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Non-Hazardous Waste (Electronic Waste) | Pieces | 3.896 | 1.872 | |
| Non-Hazardous Waste Disposed | Tonnes | 573.72 | 654.35 | 658.03 |
| Total Non-Hazardous Waste Intensity (By Revenue) | Tonnes/RMB1 million | 0.034 | 0.033 | 0.022 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Diesel Fuel Consumption | Liter | 1550.47 | 2001.11 | 1502.01 |
| Energy Consumption Intensity (By Employee) | MWh/person | 7.88 | 7.33 | 8.23 |
| Energy Consumption Intensity (By Revenue) | MWh/RMB1 million | 3.15 | 2.84 | 3.06 |
| Gasoline Consumption | Liter | 21419.4 | 181331.6 | 191694.69 |
| Natural Gas Consumption | Cubic meters | 324704.26 | 182778.08 | 344316 |
| Purchased Electricity | MWh | 258253.07 | 258252.97 | 233039.09 |
| Purchased Heating | GJ | 70236.96 | 61712.2 | 23309.99 |
| Total Energy Consumption | MWh | 53792.69 | 49189.81 | 54189.05 |
| Total Indirect Energy Consumption | MWh | 258253.07 | 258252.97 | 233039.09 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Municipal Water Consumption | Tonnes | 246489.97 | 274821.38 | 274484.34 |
| Water Consumption Intensity (By Revenue) | Tonnes/RMB1 million | 7.43 | 7.99 | 7.76 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Packaging Material Consumption (Paper) | Tonnes | 156.81 | 148.28 | 151.51 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Number of Employees Aged 30-50 | 4276 | 4067 | 3799 | |
| Number of Employees Aged Above 50 | 645 | 786 | 870 | |
| Number of Employees Aged Below 30 | 2046 | 1700 | 1327 | |
| Number of Employees in Mainland China | 4511 | 4511 | 4510 | |
| Number of Employees in Overseas | 2286 | 2142 | 2077 | |
| Number of Female Employees | Person | 3999 | 4081 | 4106 |
| Number of Male Employees | Person | 2768 | 2782 | 2781 |
| Number of Total Employees | Person | 6767 | 6863 | 6887 |
| Percentage of Employees Aged 30-50 | % | 63.18900546771095 | 59.25979892175434 | 55.16189923043415 |
| Percentage of Employees Aged Above 50 | % | 9.531550169942367 | 11.452717470493953 | 12.632496006969655 |
| Percentage of Employees Aged Below 30 | % | 30.234963794886948 | 24.77050852396911 | 19.26818643821693 |
| Percentage of Female Employees | % | 59.095611053642685 | 59.463791344892904 | 59.61957310875563 |
| Percentage of Male Employees | % | 40.90438894635732 | 40.536208655107096 | 40.380426891244376 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Turnover Rate of Female Employees | % | 6.22 | 4.8 | 5.39 |
| Turnover Rate of Male Employees | % | 4.65 | 3.74 | 4.49 |
| Turnover Rate of Total Employees | % | 3.33 | 3.28 | 3.87 |
Lost days due to work injury.
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Lost Days Due to Work-related Injuries | days | 1765 | 1462 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Percentage of Trained Female Employees | % | 100 |
| Percentage of Trained General Employees | % | 100 |
| Percentage of Trained Male Employees | % | 100 |
| Percentage of Trained Middle Management | % | 100 |
| Percentage of Trained Senior Management | % | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Average Training Hours (Female) | hours | 74.18 | 75.48 | 80.33 |
| Average Training Hours (General Staff) | hours | 74.96 | 76.6 | 80.65 |
| Average Training Hours (Male) | hours | 77.48 | 78.11 | 82.36 |
| Average Training Hours (Middle Management) | hours | 87.77 | 78.35 | 97.47 |
| Average Training Hours (Senior Management) | hours | 185.5 | 129.03 | 209.61 |
| Average Training Hours per Employee | hours | 74.96 | 76.81 | 81.43 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Standard Indicator | Unit |
|---|---|
| Percentage of Recalled Products for Safety and Health Reasons |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Total Public Welfare Donations | RMB | 7410100 | 6186000 | 330000 |
| Total Social Investment | RMB | 7410100 | 6186000 | 330000 |