Sustainability Report 2021
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Building GHG intensity at our Headquarters, Managed Properties in Hong Kong and Mainland China | tCO2e/m² total GFA | 0.0522 | 0.0579 | 20 |
Building Scope 1 & 2 GHG emission intensity Group | tCO2e/m2 total GFA | 0.0522 | 0.0579 | 42 |
Building Scope 1 & 2 GHG emission intensity Headquarters | tCO2e/m2 total GFA | 0.1643 | 0.1632 | 42 |
Building Scope 1 & 2 GHG emission intensity Managed Properties in Hong Kong | tCO2e/m2 total GFA | 0.0653 | 0.0727 | 42 |
Building Scope 1 & 2 GHG emission intensity Managed Properties in Mainland China | tCO2e/m2 total GFA | 0.0367 | 0.0406 | 42 |
GHG emissions Scope 1 & 2 Group | tCO2e | 84286 | 94593 | 42 |
GHG emissions Scope 1 & 2 Headquarters | tCO2e | 3168 | 3222 | 42 |
GHG emissions Scope 1 & 2 Managed Properties in Hong Kong | tCO2e | 51358 | 58515 | 42 |
GHG emissions Scope 1 & 2 Managed Properties in Mainland China | tCO2e | 29760 | 32856 | 42 |
GHG emissions Scope 1 Group | tCO2e | 892 | 998 | 42 |
GHG emissions Scope 1 Headquarters | tCO2e | 879 | 980 | 42 |
GHG emissions Scope 1 Managed Properties in Hong Kong | tCO2e | 4 | 12 | 42 |
GHG emissions Scope 1 Managed Properties in Mainland China | tCO2e | 9 | 6 | 42 |
GHG emissions Scope 2 Group | tCO2e | 83394 | 93595 | 42 |
GHG emissions Scope 2 Headquarters | tCO2e | 2289 | 2242 | 42 |
GHG emissions Scope 2 Managed Properties in Hong Kong | tCO2e | 51354 | 58503 | 42 |
GHG emissions Scope 2 Managed Properties in Mainland China | tCO2e | 29751 | 32850 | 42 |
GHG emissions at our Headquarters, Managed Properties in Hong Kong and Mainland China - Scope 1 | tCO2e | 892 | 998 | 20 |
GHG emissions at our Headquarters, Managed Properties in Hong Kong and Mainland China - Scope 2 | tCO2e | 83394 | 93595 | 20 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Metal recycled and re-used - Construction Sites | tonne | 69 | 586 | 41 |
Metal recycled and re-used - Group | tonne | 87 | 605 | 41 |
Metal recycled and re-used - Managed Properties in Hong Kong | tonne | 18 | 14 | 41 |
Metal recycled and re-used - Managed Properties in Mainland China | tonne | 5 | 41 | |
Waste generated intensity - Construction Sites | tonne/m² total GFA | 0.0169 | 0.0766 | 41 |
Waste generated intensity - Group | tonne/m² total GFA | 0.0131 | 0.0156 | 41 |
Waste generated intensity - Managed Properties in Hong Kong | tonne/m² total GFA | 0.0243 | 0.022 | 41 |
Waste generated intensity - Managed Properties in Mainland China | tonne/m² total GFA | N/A | 0.0002 | 41 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Concrete used in construction | tonne | 36307 | 59860 | 41 |
Food waste generated - Construction Sites | tonne | N/A | N/A | 41 |
Food waste generated - Group | tonne | N/A | 255 | 41 |
Food waste generated - Managed Properties in Hong Kong | tonne | N/A | 255 | 41 |
Food waste generated - Managed Properties in Mainland China | tonne | N/A | 41 | |
General waste generated - Construction Sites | tonne | 6684 | 7365 | 41 |
General waste generated - Group | tonne | 24911 | 22985 | 41 |
General waste generated - Managed Properties in Hong Kong | tonne | 18227 | 15620 | 41 |
General waste generated - Managed Properties in Mainland China | tonne | N/A | 41 | |
Glass used in construction | tonne | 76896 | 787 | 41 |
Others (e.g. timber and glass) recycled and re-used - Construction Sites | tonne | 493 | 0.01 | 41 |
Others (e.g. timber and glass) recycled and re-used - Group | tonne | 496 | 57 | 41 |
Others (e.g. timber and glass) recycled and re-used - Managed Properties in Hong Kong | tonne | 3 | 11 | 41 |
Others (e.g. timber and glass) recycled and re-used - Managed Properties in Mainland China | tonne | 46 | 41 | |
Paper recycled and re-used - Construction Sites | tonne | 0.25 | 41 | |
Paper recycled and re-used - Group | tonne | 865 | 1884 | 41 |
Paper recycled and re-used - Managed Properties in Hong Kong | tonne | 865 | 1802 | 41 |
Paper recycled and re-used - Managed Properties in Mainland China | tonne | 82 | 41 | |
Paper used in construction | tonne | 23 | 12 | 41 |
Subtotal non-renewable materials used in construction | tonne | 121653 | 74632 | 41 |
Subtotal renewable materials used in construction | tonne | 843 | 874 | 41 |
Total construction material used | tonne | 122496 | 75236 | 41 |
Total recycled and re-used waste - Construction Sites | tonne | 1353 | 1816 | 41 |
Total recycled and re-used waste - Group | tonne | 2253 | 4062 | 41 |
Total recycled and re-used waste - Managed Properties in Hong Kong | tonne | 900 | 2092 | 41 |
Total recycled and re-used waste - Managed Properties in Mainland China | tonne | 154 | 41 | |
Total waste generated - Construction Sites | tonne | 8037 | 9181 | 41 |
Total waste generated - Group | tonne | 27164 | 27047 | 41 |
Total waste generated - Managed Properties in Hong Kong | tonne | 19127 | 17712 | 41 |
Total waste generated - Managed Properties in Mainland China | tonne | 154 | 41 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Concrete recycled and re-used - Construction Sites | tonne | 791 | 1230 | 41 |
Concrete recycled and re-used - Group | tonne | 791 | 1230 | 41 |
Concrete recycled and re-used - Managed Properties in Mainland China | tonne | N/A | 41 | |
Hazardous waste total recycled and re-used - Group | tonne | 0.3 | 41 | |
Hazardous waste total recycled and re-used - Managed Properties in Mainland China | tonne | N/A | 0.3 | 41 |
Plastics recycled and re-used - Group | tonne | 14 | 31 | 41 |
Plastics recycled and re-used - Managed Properties in Hong Kong | tonne | 14 | 10 | 41 |
Plastics recycled and re-used - Managed Properties in Mainland China | tonne | 21 | 41 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Building energy consumption at our Headquarters, Managed Properties in Hong Kong and Mainland China | kWh/m² total GFA | 126 | 115 | 20 |
Building energy consumption at our Headquarters, Managed Properties in Hong Kong and Mainland China - Headquarters | kWh | 6091572 | 20 | |
Building energy consumption at our Headquarters, Managed Properties in Hong Kong and Mainland China - Managed Properties in Hong Kong | kWh | 146659589 | 20 | |
Building energy consumption at our Headquarters, Managed Properties in Hong Kong and Mainland China - Managed Properties in Mainland China | kWh | 53866603 | 20 | |
Building energy consumption at our Headquarters, Managed Properties in Hong Kong and Mainland China - Total | kWh | 206617764 | 20 | |
Building energy consumption intensity Group | kWh/m2 total GFA | 115 | 126 | 42 |
Building energy consumption intensity Headquarters | kWh/m2 total GFA | 332 | 340 | 42 |
Building energy consumption intensity Managed Properties in Hong Kong | kWh/m2 total GFA | 166 | 181 | 42 |
Building energy consumption intensity Managed Properties in Mainland China | kWh/m2 total GFA | 60 | 66 | 42 |
Diesel oil consumption Group | kWh | 405512 | 508969 | 42 |
Diesel oil consumption Headquarters | kWh | 356566 | 440843 | 42 |
Diesel oil consumption Managed Properties in Hong Kong | kWh | 13122 | 44397 | 42 |
Diesel oil consumption Managed Properties in Mainland China | kWh | 35824 | 23729 | 42 |
Electricity consumption Group | kWh | 182563543 | 202652167 | 42 |
Electricity consumption Headquarters | kWh | 32223195 | 31757654 | 42 |
Electricity consumption Managed Properties in Hong Kong | kWh | 130576641 | 145621609 | 42 |
Electricity consumption Managed Properties in Mainland China | kWh | 18763707 | 24878464 | 42 |
Energy consumption at our Headquarters, Managed Properties in Hong Kong and Mainland China - Headquarters | kWh | 2024 | 20 | |
Energy consumption at our Headquarters, Managed Properties in Hong Kong and Mainland China - Managed Properties in Hong Kong | kWh | 130594430 | 20 | |
Energy consumption at our Headquarters, Managed Properties in Hong Kong and Mainland China - Managed Properties in Mainland China | kWh | 48799531 | 20 | |
Petrol oil consumption Group | kWh | 2820711 | 3107673 | 42 |
Total energy consumption Group | kWh | 185795553 | 206244222 | 42 |
Total energy consumption Headquarters | kWh | 6501592 | 8078640 | 42 |
Total energy consumption Managed Properties in Hong Kong | kWh | 130594430 | 154669859 | 42 |
Total energy consumption Managed Properties in Mainland China | kWh | 48799931 | 39586684 | 42 |
Towngas consumption Group | kWh | 5787 | 5413 | 42 |
Towngas consumption Headquarters | kWh | 1120 | 1880 | 42 |
Towngas consumption Managed Properties in Hong Kong | kWh | 4667 | 3533 | 42 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Building water consumption intensity Group | m3/m2 total GFA | 0.4077 | 0.4892 | 42 |
Building water consumption intensity Headquarters | m3/m2 total GFA | 0.1406 | 0.1167 | 42 |
Building water consumption intensity Managed Properties in Hong Kong | m3/m2 total GFA | 0.406 | 0.4856 | 42 |
Building water consumption intensity Managed Properties in Mainland China | m3/m2 total GFA | 0.4158 | 0.5019 | 42 |
Water consumption Group | m3 | 658531 | 799829 | 42 |
Water consumption Headquarters | m3 | 2711 | 3204 | 42 |
Water consumption Managed Properties in Hong Kong | m3 | 319015 | 390928 | 42 |
Water consumption Managed Properties in Mainland China | m3 | 336805 | 406597 | 42 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Aluminium formwork and other metal used in construction | tonne | 120 | 233 | 41 |
Bamboo used in construction | tonne | 297 | 54 | 41 |
Intensity of non-renewable materials used in construction | tonne/m² total GFA | 0.256 | 0.6202 | 41 |
Intensity of renewable materials used in construction | tonne/m² total GFA | 0.0018 | 0.0073 | 41 |
Intensity of total construction material used | tonne/m² total GFA | 0.2578 | 0.6275 | 41 |
Prefabricated unit used in construction | tonne | 2943 | 2344 | 41 |
Steel used in construction | tonne | 5387 | 11138 | 41 |
Timber used in construction | tonne | 523 | 808 | 41 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Diversity of Board of Directors - By age group - Aged 30-50 | 6% | 0% | 43 | |
Diversity of Board of Directors - By age group - Aged over 50 | 94% | 100% | 43 | |
Diversity of Board of Directors - By gender - Female | 11% | 11% | 43 | |
Diversity of Board of Directors - By gender - Male | 89% | 89% | 43 | |
Employees aged 30-50 Construction | 177 | 138 | 42 | |
Employees aged 30-50 Group | 4516 | 4510 | 42 | |
Employees aged 30-50 Headquarters | 830 | 809 | 42 | |
Employees aged 30-50 Other Subsidiaries in Hong Kong | 1594 | 1607 | 42 | |
Employees aged 30-50 Other Subsidiaries in Mainland China | 797 | 941 | 42 | |
Employees aged 30-50 Property Management | 1118 | 1015 | 42 | |
Employees aged below 30 Construction | 52 | 46 | 42 | |
Employees aged below 30 Group | 1278 | 1079 | 42 | |
Employees aged below 30 Headquarters | 185 | 175 | 42 | |
Employees aged below 30 Other Subsidiaries in Hong Kong | 492 | 350 | 42 | |
Employees aged below 30 Other Subsidiaries in Mainland China | 93 | 111 | 42 | |
Employees aged below 30 Property Management | 456 | 397 | 42 | |
Employees aged over 50 Construction | 276 | 267 | 42 | |
Employees aged over 50 Group | 4396 | 4702 | 42 | |
Employees aged over 50 Headquarters | 422 | 451 | 42 | |
Employees aged over 50 Other Subsidiaries in Hong Kong | 1666 | 1797 | 42 | |
Employees aged over 50 Other Subsidiaries in Mainland China | 170 | 180 | 42 | |
Employees aged over 50 Property Management | 1862 | 1827 | 42 | |
Female employees Construction | 96 | 81 | 42 | |
Female employees Group | 4523 | 4833 | 42 | |
Female employees Headquarters | 690 | 696 | 42 | |
Female employees Other Subsidiaries in Hong Kong | 2133 | 2308 | 42 | |
Female employees Other Subsidiaries in Mainland China | 443 | 520 | 42 | |
Female employees Property Management | 1161 | 1228 | 42 | |
Female new hires Construction | 14 | 17 | 42 | |
Female new hires Group | 2389 | 2512 | 42 | |
Female new hires Headquarters | 69 | 104 | 42 | |
Female new hires Other Subsidiaries in Hong Kong | 1707 | 1840 | 42 | |
Female new hires Other Subsidiaries in Mainland China | 123 | 134 | 42 | |
Female new hires Property Management | 476 | 417 | 42 | |
Full-time employees Construction | 505 | 451 | 42 | |
Full-time employees Group | 9065 | 8921 | 42 | |
Full-time employees Headquarters | 1434 | 1432 | 42 | |
Full-time employees Other Subsidiaries in Hong Kong | 2844 | 2761 | 42 | |
Full-time employees Other Subsidiaries in Mainland China | 1060 | 1232 | 42 | |
Full-time employees Property Management | 3222 | 3045 | 42 | |
General employees Construction | 339 | 277 | 42 | |
General employees Group | 6841 | 6832 | 42 | |
General employees Headquarters | 377 | 366 | 42 | |
General employees Other Subsidiaries in Hong Kong | 3144 | 3298 | 42 | |
General employees Other Subsidiaries in Mainland China | 597 | 677 | 42 | |
General employees Property Management | 2384 | 2214 | 42 | |
Male employees Construction | 409 | 370 | 42 | |
Male employees Group | 5667 | 5458 | 42 | |
Male employees Headquarters | 747 | 739 | 42 | |
Male employees Other Subsidiaries in Hong Kong | 1619 | 1626 | 42 | |
Male employees Other Subsidiaries in Mainland China | 617 | 712 | 42 | |
Male employees Property Management | 2275 | 2011 | 42 | |
Managerial employees Construction | 5 | 6 | 42 | |
Managerial employees Group | 751 | 822 | 42 | |
Managerial employees Headquarters | 402 | 406 | 42 | |
Managerial employees Other Subsidiaries in Hong Kong | 154 | 154 | 42 | |
Managerial employees Other Subsidiaries in Mainland China | 44 | 89 | 42 | |
Managerial employees Property Management | 146 | 145 | 42 | |
New hires aged 30-50 Construction | 60 | 54 | 42 | |
New hires aged 30-50 Group | 2130 | 2112 | 42 | |
New hires aged 30-50 Headquarters | 73 | 80 | 42 | |
New hires aged 30-50 Other Subsidiaries in Hong Kong | 1369 | 1333 | 42 | |
New hires aged 30-50 Other Subsidiaries in Mainland China | 215 | 256 | 42 | |
New hires aged 30-50 Property Management | 426 | 354 | 42 | |
New hires aged below 30 Construction | 19 | 15 | 42 | |
New hires aged below 30 Group | 1120 | 951 | 42 | |
New hires aged below 30 Headquarters | 69 | 84 | 42 | |
New hires aged below 30 Other Subsidiaries in Hong Kong | 738 | 563 | 42 | |
New hires aged below 30 Other Subsidiaries in Mainland China | 31 | 68 | 42 | |
New hires aged below 30 Property Management | 263 | 221 | 42 | |
New hires aged over 50 Construction | 34 | 7 | 42 | |
New hires aged over 50 Group | 1847 | 2202 | 42 | |
New hires aged over 50 Headquarters | 4 | 17 | 42 | |
New hires aged over 50 Other Subsidiaries in Hong Kong | 1573 | 566 | 42 | |
New hires aged over 50 Other Subsidiaries in Mainland China | 25 | 45 | 42 | |
New hires aged over 50 Property Management | 537 | 54 | 42 | |
Part-time employees Group | 1125 | 1370 | 42 | |
Part-time employees Headquarters | 3 | 3 | 42 | |
Part-time employees Other Subsidiaries in Hong Kong | 908 | 1173 | 42 | |
Part-time employees Property Management | 214 | 194 | 42 | |
Supervisory employees Construction | 161 | 168 | 42 | |
Supervisory employees Group | 2598 | 2637 | 42 | |
Supervisory employees Headquarters | 658 | 663 | 42 | |
Supervisory employees Other Subsidiaries in Hong Kong | 454 | 460 | 42 | |
Supervisory employees Other Subsidiaries in Mainland China | 419 | 466 | 42 | |
Supervisory employees Property Management | 906 | 880 | 42 | |
Total hours worked (Direct employee, Female) | hours | 2128775 | 44 | |
Total hours worked (Direct employee, Male) | hours | 3590962 | 44 | |
Total hours worked (Subcontracted worker, Female) | hours | 429300 | 44 | |
Total hours worked (Subcontracted worker, Male) | hours | 3855600 | 44 | |
Total new hires Construction | 113 | 110 | 42 | |
Total new hires Group | 5097 | 5265 | 42 | |
Total new hires Headquarters | 146 | 206 | 42 | |
Total new hires Other Subsidiaries in Hong Kong | 3297 | 3469 | 42 | |
Total new hires Other Subsidiaries in Mainland China | 286 | 368 | 42 | |
Total new hires Property Management | 1255 | 1112 | 42 | |
Total workforce Construction | 505 | 451 | 42 | |
Total workforce Group | 10190 | 10291 | 42 | |
Total workforce Headquarters | 1437 | 1435 | 42 | |
Total workforce Other Subsidiaries in Hong Kong | 3752 | 3394 | 42 | |
Total workforce Other Subsidiaries in Mainland China | 1060 | 1232 | 42 | |
Total workforce Property Management | 3436 | 3239 | 42 |
Employee turnover rate by gender, age group and geographical region.
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Absentee rate (Direct employee, Female) | % | 1.51 | 44 | |
Absentee rate (Direct employee, Male) | % | 1.25 | 44 | |
Absentee rate (Subcontracted worker, Female) | N/A | 44 | ||
Absentee rate (Subcontracted worker, Male) | N/A | 44 | ||
Full-time employee turnover by age group - Aged 30-50 - Group | 1091 | 1326 | 43 | |
Full-time employee turnover by age group - Aged below 30 - Group | 465 | 468 | 43 | |
Full-time employee turnover by age group - Aged over 50 - Group | 1268 | 1379 | 43 | |
Full-time employee turnover by gender - Female - Group | 1165 | 1285 | 43 | |
Full-time employee turnover by gender - Male - Group | 1659 | 1888 | 43 | |
Male new hires Construction | 99 | 93 | 42 | |
Male new hires Group | 2708 | 2753 | 42 | |
Male new hires Headquarters | 77 | 102 | 42 | |
Male new hires Other Subsidiaries in Hong Kong | 1590 | 1629 | 42 | |
Male new hires Other Subsidiaries in Mainland China | 163 | 234 | 42 | |
Male new hires Property Management | 779 | 695 | 42 | |
Total full-time employee turnover - Construction | 106 | 186 | 43 | |
Total full-time employee turnover - Group | 2824 | 3173 | 43 | |
Total full-time employee turnover - Headquarters | 117 | 208 | 43 | |
Total full-time employee turnover - Other Subsidiaries in Hong Kong | 1198 | 1409 | 43 | |
Total full-time employee turnover - Other Subsidiaries in Mainland China | 297 | 342 | 43 | |
Total full-time employee turnover - Property Management | 1106 | 1028 | 43 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Rate of high-consequence work-related injury (per 200000 hours worked) (Direct employee, Female) | 0.09 | 44 | |
Rate of recordable work-related injury (per 200000 hours worked) (Direct employee, Female) | 0.56 | 44 | |
Rate of recordable work-related injury (per 200000 hours worked) (Direct employee, Male) | 0.89 | 44 | |
Rate of recordable work-related injury (per 200000 hours worked) (Subcontracted worker, Male) | 0.41 | 44 | |
Total number of high-consequence work-related injuries (Direct employee, Female) | 1 | 44 | |
Total number of recordable work-related injuries (Direct employee, Female) | 6 | 44 | |
Total number of recordable work-related injuries (Direct employee, Male) | 16 | 44 | |
Total number of recordable work-related injuries (Subcontracted worker, Male) | 8 | 44 |
Lost days due to work injury.
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Loss-Time Injury Frequency Rate (LTIFR) (Direct employee, Female) | 2.82 | 44 | |
Loss-Time Injury Frequency Rate (LTIFR) (Direct employee, Male) | 4.46 | 44 | |
Loss-Time Injury Frequency Rate (LTIFR) (Subcontracted worker, Female) | N/A | 44 | |
Loss-Time Injury Frequency Rate (LTIFR) (Subcontracted worker, Male) | 2.07 | 44 | |
Lost days due to work-related injuries and ill health (Direct employee, Female) | days | 160 | 44 |
Lost days due to work-related injuries and ill health (Direct employee, Male) | days | 553 | 44 |
Lost days due to work-related injuries and ill health (Subcontracted worker, Male) | days | 1220 | 44 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
The percentage of employees trained by employee category - General - Group | 57% | 64% | 43 | |
The percentage of employees trained by employee category - Managerial - Group | 69% | 77% | 43 | |
The percentage of employees trained by employee category - Supervisory - Group | 56% | 73% | 43 | |
The percentage of employees trained by gender - Female - Group | 56% | 68% | 43 | |
The percentage of employees trained by gender - Male - Group | 58% | 67% | 43 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Average training hours per employee by employee category - General - Group | hours | 13 | 13 | 43 |
Average training hours per employee by employee category - Managerial - Group | hours | 10 | 20 | 43 |
Average training hours per employee by employee category - Supervisory - Group | hours | 20 | 23 | 43 |
Average training hours per employee by gender - Female - Group | hours | 12 | 20 | 43 |
Average training hours per employee by gender - Male - Group | hours | 17 | 15 | 43 |
Number of suppliers by geographical region.
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Percentage of expenditure on consultants (Project Management) | % | 4.9 | 44 |
Percentage of expenditure on consultants (Property Management) | % | 1.6 | 44 |
Percentage of expenditure on contractors (Project Management) | % | 94.3 | 44 |
Percentage of expenditure on contractors (Property Management) | % | 71.2 | 44 |
Percentage of expenditure on others (Project Management) | % | 0.8 | 44 |
Percentage of expenditure on others (Property Management) | % | 3.8 | 44 |
Percentage of expenditure on subcontractors (Construction) | % | 75.1 | 44 |
Percentage of expenditure on suppliers (Construction) | % | 24.9 | 44 |
Percentage of expenditure on suppliers (Property Management) | % | 23.4 | 44 |
Number of products and service related complaints received and how they are dealt with.
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Customer satisfaction result (Goodwill) | % | 98.75 | 98.1 | 44 |
Customer satisfaction result (Hang Yick) | % | 98 | 44 | |
Customer satisfaction result (Well Born) | % | 98.4 | 44 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2020 | 2021 |
---|---|---|---|
Direct GHG Emissions (Scope 1) | tCO2e | 892 | 998 |
Indirect Energy Emissions (Scope 2) | tCO2e | 83394 | 93595 |
Total GHG Emissions | tCO2e | 84286 | 94593 |
Total GHG Emissions Intensity (By Area) | tCO2e/m2 total GFA | 0.0522 | 0.0579 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2020 | 2021 |
---|---|---|---|
Total Hazardous Waste Intensity (By Area) | tonne/m² total GFA | 0.0169 | 0.0156 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2020 | 2021 |
---|---|---|---|
Non-Hazardous Waste (Construction Waste) | tonne | 8037 | 9181 |
Non-Hazardous Waste (Domestic Waste) | tonne | 19127 | 17866 |
Non-Hazardous Waste (Kitchen Waste) | tonne | None | 255 |
Non-Hazardous Waste Recycled | tonne | 2253 | 4062 |
Paper Waste | tonne | None | None |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2021 |
---|---|---|
Hazardous Waste Intensity Reduction Percentage Compared to Last Year | % | -100 |
Plastic Waste Reduction Compared to Last Year | tonne | 17 |
Plastic Waste Reduction Percentage Compared to Last Year | % | 121.43 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2020 | 2021 |
---|---|---|---|
Diesel Fuel Consumption | kWh | 405512 | 508969 |
Energy Consumption Intensity (By Area) | kWh/m2 total GFA | 115 | 126 |
Gasoline Consumption | kWh | 2820711 | 3107673 |
Natural Gas Consumption | kWh | 5787 | 5413 |
Purchased Electricity | kWh | 182563543 | 202652167 |
Total Energy Consumption | kWh | 185795553 | 206244222 |
Total Indirect Energy Consumption | kWh | 182563543 | 202652167 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2020 | 2021 |
---|---|---|---|
Water Consumption | m3 | 658531 | 799829 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2020 | 2021 |
---|---|---|---|
Number of Employees Aged 30-50 | 4516 | 4510 | |
Number of Employees Aged Above 50 | 4396 | 4702 | |
Number of Employees Aged Below 30 | 1278 | 1079 | |
Number of Employees in Hong Kong | 3752 | 3394 | |
Number of Employees in Hong Kong (Female) | 2133 | 2308 | |
Number of Employees in Hong Kong (Male) | 1619 | 1626 | |
Number of Employees in Hong Kong and Mainland China | 4812 | 4626 | |
Number of Employees in Mainland China | 1060 | 1232 | |
Number of Employees in Mainland China (Female) | 443 | 520 | |
Number of Employees in Mainland China (Male) | 617 | 712 | |
Number of Female Employees | 4523 | 4833 | |
Number of Full-time Employees | 9065 | 8921 | |
Number of General Employees | 6841 | 6832 | |
Number of Male Employees | 5667 | 5458 | |
Number of New Employees | 5097 | 5265 | |
Number of New Employees (Above 50) | 1847 | 2202 | |
Number of New Employees (Aged 30-50) | 2130 | 2112 | |
Number of New Employees (Aged Below 30) | 1120 | 951 | |
Number of New Employees (Female) | 2389 | 2512 | |
Number of Part-time Employees | 1125 | 1370 | |
Number of Total Employees | 10190 | 10291 | |
Percentage of Employees Aged 30-50 | % | 44.33 | 43.82 |
Percentage of Employees Aged Above 50 | % | 43.13 | 45.69 |
Percentage of Employees Aged Below 30 | % | 12.54 | 10.49 |
Percentage of Employees in Hong Kong | % | 36.82 | 32.98 |
Percentage of Employees in Hong Kong and Mainland China | % | 47.23 | 44.95 |
Percentage of Employees in Mainland China | % | 10.41 | 11.97 |
Percentage of Female Employees | % | 11 | 11 |
Percentage of Full-time Employees | % | 88.97 | 86.67 |
Percentage of Male Employees | % | 89 | 89 |
Percentage of New Employees | % | 50.02 | 51.16 |
Percentage of Part-time Employees | % | 11.04 | 13.31 |
Employee turnover rate by gender, age group and geographical region.
Standard Indicator | Unit | 2020 | 2021 |
---|---|---|---|
Turnover Rate of Employees Aged 30-50 | 1091 | 1326 | |
Turnover Rate of Employees Aged Above 50 | 1268 | 1379 | |
Turnover Rate of Employees Aged Below 30 | 465 | 468 | |
Turnover Rate of Female Employees | 1165 | 1285 | |
Turnover Rate of Full-time Employees | 2824 | 3173 | |
Turnover Rate of Male Employees | 1659 | 1888 |
Lost days due to work injury.
Standard Indicator | Unit | 2021 |
---|---|---|
Lost Days Due to Work-related Injuries | days | 1933 |
Lost Time Injury Frequency Rate (Contractor) | 2.07 | |
Lost Time Injury Frequency Rate (Employees) | 3.64 | |
Lost Working Days Due to Work-related Injuries (Contractor) | days | 1220 |
Lost Working Days Due to Work-related Injuries (Employees) | days | 713 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Standard Indicator | Unit | 2020 | 2021 |
---|---|---|---|
Percentage of Employees Trained | % | 57 | 64 |
Percentage of Trained Female Employees | % | 56 | 68 |
Percentage of Trained General Employees | % | 57 | 64 |
Percentage of Trained Male Employees | % | 58 | 67 |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2020 | 2021 |
---|---|---|---|
Average Training Hours (Female) | hours | 12 | 20 |
Average Training Hours (General Employees) | hours | 13 | 13 |
Average Training Hours (Male) | hours | 17 | 15 |
Average Training Hours (Middle Management) | hours | 20 | 23 |
Average Training Hours (Senior Management) | hours | 10 | 20 |