2021 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Nitrogen oxides emissions | kg | 921.85 | 36 |
| Particulate matter emissions | kg | 87.67 | 36 |
| Sulfur oxides emissions | kg | 2.25 | 36 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Direct GHG emissions (Scope 1) | tonnes CO2e | 3458.05 | 36 |
| GHG emission intensity | tonnes CO2e/million sq.m. | 11.74 | 36 |
| GHG emissions (Scope 1 and Scope 2) | tonnes CO2e | 346286.68 | 36 |
| Indirect GHG emissions (Scope 2) | tonnes CO2e | 342828.63 | 36 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Hazardous waste intensity | kg/million sq.m. | 69.74 | 36 |
| Total hazardous waste produced | kg | 28513.03 | 36 |
| Waste lamp | kg | 22595.04 | 36 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Food waste | tonnes | 1066.62 | 36 |
| Office paper waste | tonnes | 34.42 | 36 |
| Total non-hazardous waste intensity | tonnes/million sq.m. | 2.71 | 36 |
| Total non-hazardous waste produced | tonnes | 1107.14 | 36 |
| Waste ink cartridge | kg | 825.52 | 36 |
| Waste printer cartridge | kg | 4092.47 | 36 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Diesel consumption | Litre | 172137.84 | 36 |
| Direct energy consumption | MWh | 1793.92 | 36 |
| Electricity consumption for cooling | MWh | 1340.06 | 36 |
| Electricity consumption for heating | MWh | 2433.19 | 36 |
| Gasoline consumption | Litre | 152916.72 | 36 |
| Indirect energy consumption | MWh | 595477.71 | 36 |
| Natural gas consumption | m3 | 803.41 | 36 |
| Piped gas consumption | m3 | 3273.28 | 36 |
| Purchased electricity | MWh | 544806.63 | 36 |
| Tank-fed LPG consumption | kg | 22148.6 | 36 |
| Total energy consumption | MWh | 597271.63 | 36 |
| Total energy consumption intensity | MWh/million sq.m. | 12.7 | 36 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Water consumption in total | tonnes | 1153691.61 | 36 |
| Water consumption intensity | m3/million sq.m. | 24790.73 | 36 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Percentage of female employees in total employees | % | 39.83 | 37 |
| Percentage of male employees in total employees | % | 60.17 | 37 |
| Percentage of managerial personnel in total employees | % | 5 | 37 |
| Percentage of non-managerial personnel in the total employees | % | 95 | 37 |
| Total number of employees | Headcount | 44415 | 37 |
| Total number of employees, Aged 30 and under | Headcount | 17174 | 37 |
| Total number of employees, Aged 31-50 | Headcount | 22463 | 37 |
| Total number of employees, Aged 51 and above | Headcount | 4778 | 37 |
| Total number of employees, Central China | Headcount | 5610 | 37 |
| Total number of employees, Eastern China | Headcount | 3527 | 37 |
| Total number of employees, Female | Headcount | 17691 | 37 |
| Total number of employees, Full-time staff | Headcount | 44415 | 37 |
| Total number of employees, Greater Bay Area | Headcount | 6656 | 37 |
| Total number of employees, Male | Headcount | 26724 | 37 |
| Total number of employees, Mid-south China | Headcount | 4548 | 37 |
| Total number of employees, Northeastern China | Headcount | 1981 | 37 |
| Total number of employees, Northern China | Headcount | 5699 | 37 |
| Total number of employees, Northwestern China | Headcount | 3568 | 37 |
| Total number of employees, Southeastern China | Headcount | 4339 | 37 |
| Total number of employees, Southern China | Headcount | 7558 | 37 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Employee turnover rate | % | 32.8 | 37 |
| Employee turnover rate, Aged 30 and under | % | 35.33 | 37 |
| Employee turnover rate, Aged 31-50 | % | 27.01 | 37 |
| Employee turnover rate, Aged 51 and above | % | 26.76 | 37 |
| Employee turnover rate, Central China | % | 30.87 | 37 |
| Employee turnover rate, Eastern China | % | 37.65 | 37 |
| Employee turnover rate, Female | % | 30.2 | 37 |
| Employee turnover rate, Greater Bay Area | % | 32.85 | 37 |
| Employee turnover rate, Male | % | 33.94 | 37 |
| Employee turnover rate, Mid-south China | % | 35.22 | 37 |
| Employee turnover rate, Northeastern China | % | 23.6 | 37 |
| Employee turnover rate, Northern China | % | 23.56 | 37 |
| Employee turnover rate, Northwestern China | % | 30.44 | 37 |
| Employee turnover rate, Southeastern China | % | 34.66 | 37 |
| Employee turnover rate, Southern China | % | 27.74 | 37 |
Lost days due to work injury.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Lost days due to work injury | Days | 718 | 37 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Percentage of employees trained in the total employees | % | 100 | 37 |
| Total number of employees trained | Headcount | 44415 | 37 |
| Total number of employees trained, Female | Headcount | 17691 | 37 |
| Total number of employees trained, Male | Headcount | 26724 | 37 |
| Total number of employees trained, Managerial Staff | Headcount | 2220 | 37 |
| Total number of employees trained, Non-managerial Staff | Headcount | 42195 | 37 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Average training hours of employees | Hours | 51 | 37 |
| Average training hours of employees, Female | Hours | 51.51 | 37 |
| Average training hours of employees, Male | Hours | 50.69 | 37 |
| Average training hours of employees, Managerial | Hours | 24.82 | 37 |
| Average training hours of employees, Non-managerial | Hours | 52.39 | 37 |
| Total training hours | Hours | 2296543 | 37 |
| Total training hours, Female | Hours | 911169 | 37 |
| Total training hours, Male | Hours | 1354484 | 37 |
| Total training hours, Managerial | Hours | 55106 | 37 |
| Total training hours, Non-managerial | Hours | 2210547 | 37 |
Number of suppliers by geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of suppliers | Entity | 2834 | 37 |
| Number of suppliers, Central China | Entity | 267 | 37 |
| Number of suppliers, Eastern China | Entity | 273 | 37 |
| Number of suppliers, Greater Bay Area | Entity | 315 | 37 |
| Number of suppliers, Mid-south China | Entity | 195 | 37 |
| Number of suppliers, Northeastern China | Entity | 67 | 37 |
| Number of suppliers, Northern China | Entity | 564 | 37 |
| Number of suppliers, Northwestern China | Entity | 291 | 37 |
| Number of suppliers, Southeastern China | Entity | 267 | 37 |
| Number of suppliers, Southern China | Entity | 539 | 37 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of suppliers reviewed in accordance with the practices relating to engaging suppliers in 2021 | Entity | 2834 | 38 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Engineering complaints received in the property category | Times | 3006 | 38 |
| Other complaints received in the property category | Times | 2013 | 38 |
| Safety complaints received in the property category | Times | 2066 | 38 |
| Service complaints received in the property category | Times | 7315 | 38 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Length of anti-corruption training provided to directors and employees | Hours | 113432 | 38 |
| Number of directors participating in anti-corruption training | Headcount | 7 | 38 |
| Number of employees participating in anti-corruption training | Headcount | 28358 | 38 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Employee participants in voluntary activities | Person-time | 6491 | 38 |
| Total investment in public welfare | RMB | 33414 | 38 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Airborne Particulate Matter (PM) Emissions | kg | 87.67 |
| NOâ‚“ Emissions | kg | 921.85 |
| SOâ‚“ Emissions | kg | 2.25 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes CO2e | 3458.05 |
| Indirect Energy Emissions (Scope 2) | tonnes CO2e | 342828.63 |
| Total GHG Emissions | tonnes CO2e | 346286.68 |
| Total GHG Emissions Intensity (By Area) | tonnes CO2e/million sq.m. | 11.74 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Total Hazardous Waste | kg | 28513.03 |
| Total Hazardous Waste Intensity (By Area) | kg/million sq.m. | 69.74 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Paper Waste | tonnes | 34.42 |
| Total Non-Hazardous Waste Intensity (By Area) | tonnes/million sq.m. | 2.71 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Diesel Fuel Consumption | Litre | 172137.84 |
| Energy Consumption Intensity (By Area) | MWh/million sq.m. | 12.7 |
| Gasoline Consumption | Litre | 152916.72 |
| LPG Consumption | kg | 22148.6 |
| Natural Gas Consumption | m3 | 803.41 |
| Purchased Cooling | MWh | 1340.06 |
| Purchased Electricity | MWh | 544806.63 |
| Purchased Heating | MWh | 2433.19 |
| Total Direct Energy Consumption | MWh | 1793.92 |
| Total Energy Consumption | MWh | 597271.63 |
| Total Indirect Energy Consumption | MWh | 595477.71 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Water Consumption | tonnes | 1153691.61 |
| Water Consumption Intensity (By Revenue) | m3/million sq.m. | 24790.73 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Employees Aged 30-50 | Headcount | 22463 |
| Number of Employees Aged Above 50 | Headcount | 4778 |
| Number of Employees Aged Below 30 | Headcount | 17174 |
| Number of Employees in Central China | Headcount | 5610 |
| Number of Employees in East China | Headcount | 3527 |
| Number of Employees in North China | Headcount | 5699 |
| Number of Employees in Northeast China | Headcount | 1981 |
| Number of Employees in Northwest China | Headcount | 3568 |
| Number of Employees in South China | Headcount | 7558 |
| Number of Female Employees | Headcount | 17691 |
| Number of Full-time Employees | Headcount | 44415 |
| Number of Male Employees | Headcount | 26724 |
| Number of Total Employees | Headcount | 44415 |
| Percentage of Employees Aged 30-50 | % | 50.59 |
| Percentage of Employees Aged Above 50 | % | 10.76 |
| Percentage of Employees Aged Below 30 | % | 38.68 |
| Percentage of Female Employees | % | 39.83 |
| Percentage of Full-time Employees | % | 100 |
| Percentage of Male Employees | % | 60.17 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 27.01 |
| Turnover Rate of Employees Aged Above 50 | % | 26.76 |
| Turnover Rate of Employees Aged Below 30 | % | 35.33 |
| Turnover Rate of Employees in Central China | % | 30.87 |
| Turnover Rate of Employees in East China | % | 37.65 |
| Turnover Rate of Employees in North China | % | 23.56 |
| Turnover Rate of Employees in Northeast China | % | 23.6 |
| Turnover Rate of Employees in Northwest China | % | 30.44 |
| Turnover Rate of Employees in South China | % | 27.74 |
| Turnover Rate of Female Employees | % | 30.2 |
| Turnover Rate of Male Employees | % | 33.94 |
| Turnover Rate of Total Employees | % | 32.8 |
Lost days due to work injury.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Lost Days Due to Work-related Injuries | Days | 718 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Percentage of Employees Trained | % | 100 |
| Percentage of Trained Female Employees | % | 39.8 |
| Percentage of Trained General Employees | % | 95 |
| Percentage of Trained Male Employees | % | 60.2 |
| Percentage of Trained Senior Management | % | 5 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Average Training Hours (Female) | Hours | 51.51 |
| Average Training Hours (General Staff) | Hours | 52.39 |
| Average Training Hours (Male) | Hours | 50.69 |
| Average Training Hours (Senior Management) | Hours | 24.82 |
| Average Training Hours per Employee | Hours | 51 |
| Total Training Hours | Hours | 2296543 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Suppliers in Central China | Entity | 267 |
| Number of Suppliers in East China | Entity | 273 |
| Number of Suppliers in Greater Bay Area | Entity | 315 |
| Number of Suppliers in Mid-south China | Entity | 195 |
| Number of Suppliers in North China | Entity | 564 |
| Number of Suppliers in Northeast China | Entity | 67 |
| Number of Suppliers in Northwest China | Entity | 291 |
| Number of Suppliers in South China | Entity | 539 |
| Number of Suppliers in Southeast China | Entity | 267 |
| Number of Total Suppliers | Entity | 2834 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Product Health and Safety Complaints | Times | 2066 |
| Number of Products and Service Related Complaints | Times | 7315 |
| Total Number of Customer Complaints | Times | 14300 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Directors and Management Attendance for Anti-corruption Training | Headcount | 7 |
| Number of General Employees Attendance for Anti-corruption Training | Headcount | 28358 |
| Number of People Participated in Ethical Standards and Anti-corruption Training | Headcount | 28365 |
| Total Hours of Anti-corruption Training | Hours | 113432 |